Toyota HIGHLANDER HYBRID 2011 User manual

TABLE OF CONTENTS
1
1Before driving
Information on the hybrid system and adjusting and op-
erating features such as door locks, mirrors, and steer-
ing column.
2When driving Driving, stopping and safe-driving information.
3Interior
features
Air conditioning and audio systems, as well as other
interior features for a comfortable driving experience.
4Maintenance
and care
Cleaning and protecting your vehicle, performing do-it-
yourself maintenance, and maintenance information.
5When trouble
arises
What to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident.
6Vehicle
specifications Detailed vehicle information.
7For owners Reporting safety defects for U.S. owners, and seat belt
and SRS airbag instructions for Canadian owners
Index Alphabetical listing of information contained in this
manual.

TABLE OF CONTENTS Index
2
1-1. Hybrid system
Hybrid system ...................... 30
1-2. Key information
Keys ..................................... 42
1-3. Opening, closing and
locking the doors
Smart key system................. 44
Wireless remote control ....... 57
Side doors ............................ 63
Back door ............................. 68
Glass hatch .......................... 77
1-4. Adjustable components
(seats, mirrors,
steering wheel)
Front seats ........................... 81
Rear seats............................ 84
Head restraints..................... 92
Seat belts ............................. 95
Steering wheel ................... 102
Anti-glare inside rear view
mirror................................ 103
Outside rear view
mirrors.............................. 106
1-5. Opening and closing the
windows and moon roof
Power windows .................. 108
Moon roof ........................... 111
1-6. Refueling
Opening the fuel tank
cap.................................... 116
1-7. Theft deterrent system
Immobilizer system............. 121
Alarm .................................. 124
Theft prevention labels
(U.S.A.)............................. 128
1-8. Safety information
Correct driving posture ....... 129
SRS airbags ....................... 131
Front passenger occupant
classification system......... 143
Child restraint systems ....... 149
Installing child restraints ..... 153
2-1. Driving procedures
Driving the vehicle .............. 166
Power (ignition) switch
(vehicles with smart
key system) ...................... 177
Engine (ignition) switch
(vehicles without smart
key system) ...................... 182
EV-Drive Mode ................... 186
Transmission ...................... 188
Turn signal lever ................. 191
Parking brake ..................... 192
Horn.................................... 193
1Before driving
2When driving

1
2
3
4
5
6
7
3
2-2. Instrument cluster
Gauges and meters ............ 194
Indicators and warning
lights ................................. 196
Multi-information display ..... 201
2-3. Operating the lights and
wipers
Headlight switch.................. 211
Fog light switch ................... 215
Windshield wipers and
washer .............................. 216
Rear window wiper and
washer .............................. 218
2-4. Using other driving systems
Cruise control...................... 219
Rear view monitor
system .............................. 222
Driving assist systems ........ 226
Hill-start assist control......... 231
2-5. Driving information
Utility vehicle
precautions ....................... 233
Cargo and luggage ............. 238
Vehicle load limits ............... 242
Winter driving tips ............... 243
Trailer towing ...................... 247
Dinghy towing ..................... 258
3-1. Using the air
conditioning system
and defogger
Front manual air
conditioning system.......... 262
Front automatic air
conditioning system.......... 268
Rear manual air
conditioning system.......... 277
Rear automatic air
conditioning system.......... 280
Rear window and outside
rear view mirror
defoggers ......................... 284
Windshield wiper
de-icer .............................. 286
Using the steering wheel
climate remote control
switches ........................... 287
3-2. Using the audio system
Audio system types ............ 288
Using the radio ................... 292
Using the CD player ........... 299
Playing back MP3 and
WMA discs ....................... 306
Operating an iPod .............. 313
Operating a USB
memory ............................ 320
Optimal use of the audio
system.............................. 328
Using the AUX port............. 331
Using the steering wheel
audio switches.................. 333
3Interior features

TABLE OF CONTENTS Index
4
3-3. Using the Bluetooth®
audio system
Bluetooth®audio system.... 336
Using the Bluetooth®
audio system.................... 339
Operating a Bluetooth®
enabled portable
player ............................... 344
Setting up a Bluetooth®
enabled portable
player ............................... 346
Bluetooth®audio system
setup ................................ 351
3-4. Using the hands-free
phone system
(for cellular phone)
Hands-free phone system
(for cellular phone)
features ............................ 352
Using the hands-free
phone system................... 356
Making a phone call ........... 365
Setting a cellular phone...... 369
Security and system
setup ................................ 374
Using the phone book ........ 378
3-5. Using the interior lights
Interior lights list.................. 385
• Personal/interior light
main switch....................... 386
• Personal/interior lights ...... 386
• Interior light....................... 387
3-6. Using the storage features
List of storage features ....... 388
• Glove box ......................... 389
• Console box ..................... 390
• Overhead console ............ 391
• Cup holders ...................... 392
• Bottle holders ................... 396
• Auxiliary boxes ................. 397
• Side table ......................... 399
3-7. Other interior features
Sun visors........................... 401
Vanity mirrors ..................... 402
Conversation mirror ............ 403
Power outlet........................ 404
Seat heaters ....................... 408
Armrests ............................. 410
Floor mat ............................ 411
Luggage compartment
features ............................ 412
Garage door opener ........... 414
Compass ............................ 420

1
2
3
4
5
6
7
5
4-1. Maintenance and care
Cleaning and protecting
the vehicle exterior............ 426
Cleaning and protecting
the vehicle interior............. 429
4-2. Maintenance
Maintenance
requirements..................... 432
General maintenance.......... 434
Emission inspection and
maintenance (I/M)
programs........................... 437
4-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ....................... 438
Hood ................................... 442
Positioning a floor jack ........ 444
Engine compartment........... 446
12-volt battery ..................... 457
Tires .................................... 461
Tire inflation pressure ......... 469
Wheels ................................ 472
Air conditioning filter............ 474
Wireless remote control/
electronic key battery........ 477
Checking and replacing
fuses ................................. 480
Light bulbs........................... 493
5-1. Essential information
Emergency flashers............ 502
If your vehicle needs to
be towed........................... 503
If you think something
is wrong............................ 509
Event data recorder............ 510
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... .......................... 512
If a warning message is
displayed .......................... 521
If you have a flat tire ........... 522
If the hybrid system will
not start ............................ 535
If the shift lever cannot be
shifted from P ................... 537
If you lose your keys/
wireless remote control
transmitter ........................ 538
If the electronic key does
not operate properly ......... 539
If the 12-volt battery is
discharged........................ 541
If your vehicle overheats .... 545
If the vehicle becomes
stuck................................. 549
If your vehicle has to be
stopped in an
emergency ....................... 550
4Maintenance and care 5When trouble arises

TABLE OF CONTENTS Index
6
6-1. Specifications
Maintenance data
(fuel, oil level, etc.) ........... 554
Fuel information ................. 568
Tire information .................. 571
6-2. Customization
Customizable features ....... 583
6-3. Initialization
Items to initialize................. 587
Reporting safety defects
for U.S. owners ................ 590
Seat belt instructions
for Canadian owners
(in French)........................ 591
SRS airbag instructions
for Canadian owners
(in French)........................ 593
Abbreviation list........................ 604
Alphabetical index .................... 606
What to do if... .......................... 617
6Vehicle specifications
7For owners
Index

1
2
3
4
5
6
7
7

8
Pictorial index Exterior
Fog lights
P. 215
Parking, side marker and front
turn signal lights
P. 211
Windshield wipers
P. 216
Moon roof 
P. 111
Outside rear view
mirrors
P. 106
Headlights (low beam)
P. 211
Headlights (high beam) and daytime
running lights 
P. 211, 213
Hood
P. 442

9
Tires
●Rotation
●Replacement
●Inflation pressure
●Information
P. 461
P. 522
P. 563
P. 571
: If equipped
Side doors
P. 63
Stop/tail and side marker
lights
P. 211
Rear window
wiper
P. 218
Rear window defogger
Glass hatch 
P. 284
P. 77
License plate lights
P. 211
Rear turn signal lights
P. 191
Back door
P. 68
Fuel filler door
P. 116

10
SRS side airbags
P. 131
Console box
P. 390
C
Cup holders
P. 392
Armrests
P. 410
SRS front passenger
airbag
P. 131
Seat belts
P. 95
Front seats
P. 81
Bottle holders
P. 396
SRS driver airbag
P. 131
SRS driver knee air-
bag
P. 131
Head restraints
Power window switches
Rear seats
P. 92
P. 108
P. 84
Pictorial index Interior

11
A
Power outlet
P. 404
Cup holders
P. 392
Cup holders
P. 392
Shift lever
P. 188
“ECON” switch
P. 189
“EV” switch
P. 186
Shift lock
override button
P. 537

12
B
Door lock switch
P. 63
Pictorial index Interior
Power window switches
P. 108
Window lock switch
P. 108
Inside door lock button
P. 64

13
C
Overhead console
Conversation mirror
P. 391
P. 403
Garage door opener switches 
Moon roof switches 
P. 414
P. 111
Sun visors
P. 401
Personal/interior lights
P. 386
Rear seat entertainment system , *
SRS curtain shield airbags
P. 131
Compass 
P. 420
Anti-glare inside rear view mirror
P. 103
Vanity mirrors
P. 402
Personal/interior lights
P. 386
Interior light
P. 387
: If equipped
*: Refer to “Navigation System Owner's Manual”.

14
Cup holders
P. 392
Air conditioning
system
P. 277, 280
Pictorial index Interior
D
Console box
P. 390

15
E
Auxiliary box
Side table
P. 397
P. 399
Cup holders
P. 392

16
Rear view monitor system
(vehicles without navigation
system)
P. 222
Tilt and telescopic steering lock release
lever
P. 102
Glove box
P. 389
Pictorial index Instrument panel
Power back door
main switch 
P. 70
Parking brake pedal
P. 192
Hood release lever
P. 442
Auxiliary box
P. 397
Multi-information
display
P. 201
Fuel filler door opener
P. 116
Fog light switch
Headlight switch
Turn signal lever
P. 215
P. 211
P. 191
Windshield wiper and
washer switch
Rear window wiper and
washer switch
P. 216
P. 218
Gauges and
meters
P. 194
Floor mat
P. 411
Horn
P. 193
Power (ignition) switch (vehicles
with smart key system)
P. 177

17
A
: If equipped
VSC/TRAC off switch
P. 227
Power back door switch 
P. 68
Instrument panel light control dial
P. 195
Windshield wiper de-icer
switch 
P. 286
Outside rear view
mirror switches
P. 106

18
B
Talk switch*
P. 357
Pictorial index Instrument panel
Audio remote control switches
P. 333
Climate remote control switches 
P. 287
Cruise control switch
P. 219
Telephone switch*
P. 357
Engine (ignition) switch
(vehicles without smart
key system)
P. 182
“DISP” switch
P. 201

19
Vehicles without navigation system
Vehicles with navigation system
C
Audio system
P. 288
Security indicator
P. 121, 124
Emergency flasher switch
P. 502
Emergency flasher switch
P. 502
Rear view
monitor/navigation
system*
: If equipped
*: Refer to “Navigation System Owner's Manual”.
Security indicator
P. 121, 124

20
Pictorial index Instrument panel
Rear window and outside rear view mirror defogger
switch /rear window defogger switch
P. 284
D
Vehicles with a front automatic air conditioning system
Vehicles with a front manual air conditioning system
Rear window and outside rear view mirror defogger
switch /rear window defogger switch
P. 284
Air conditioning
system
P. 268
Air conditioning
system
P. 262