TP POS58 III User manual

TP POS58Ⅲ
Thermal Line Printer
User’s Manual
The contents of this manual are subject to change without notice!
Warning
This is a class “A” product, it might cause interference with other
electronic products.

Safety Information
This section presents important information intended to ensure safe and
effective use of this product.
Before use
§Please be sure to read the user’smanual carefully before using
yourprinter.
§Store this manual in an accessible location for read it
conveniently and troubleshooting.
FSafety Precautions
Please take precautions to the followings. Otherwise, damage to the product
may occur.
Attention
§If paper jam is occurred, please disconnect the power first and
wait for 10 seconds before clearing the jammed paper.
§Do not use in locations subject to high humidity or dusty
environment.
§Do not place heavy objects on top of this products.
FCaution
Paper roll
§Be sure to use paper rolls that meet the specifications.
§Do not use paper rolls that have the paper glued to the core, because
this may damage the printer.
Contents
Chapter 1 Installation
Unpacking.......................................................................................................3
Appearance....................................................................................................4
Connecting the Printer to the Host Computer...........................................5
Serial Interface...................................................................................5
Parallel Interface................................................................................7
Connecting the Cash-drawer to the Printer...............................................9
Connection of the Power Supply Adapter...............................................10
Loading Paper Roll......................................................................................11
Cleaning the Print Head.............................................................................13
Chapter 2 Using the printer
Operation of Control Panel........................................................................15
Switch............................................................................................................15
Buttons..........................................................................................................15
Indicators ......................................................................................................16
Chapter 3 Troubleshooting
Genearl Problems.......................................................................................18
Chapter 4 Reference Information
Features and Specifications ......................................................................20
Printing control Commands .......................................................................21
Appendix ......................................................................................................32

１
Chapter 1 Installation
Unpacking
The illustration below shows the items included for the printer. Checking
and make sure no parts are missing or damaged
Figure 1-1 Printer Figure 1-2Power cord
Figure 1-3 Power supply
２
Appearance
TP POS58Ⅲis a new type thermal line printer
Figure 1-4 Printer (Front)
Figure 1-5Printer (Rear)
Upper
co
ver
Paperoutslot
Feed button
Lower base
Auto
-
cutter manual knob
(Auto-cutter version)
Indicators
Interface connector
Cash
-
drawer
interface
Powersupply
socket

３
Connecting the Printer to the Host Computer
Connect the printer with the host with a correct interface cable which matching
the specifications.
Serial Interface
The serial interface of POS58Ⅲis compatible with RS-232C standard
which support RTS/CTS and XON/XOFF handshaking. It uses a D-Sub 25 pin
(female) socket and the pin assignment of the port is as follows:
Figure 1-6 Pin layout of serial port
The pin assignment of the serial port is shown in Table 1-1.
Pin No.
Signal
Source
Description
3RXD
Host Printer receives data from host
2TXD
Printer
Return the status to the host
while using commands
to query
the printerstatus.
4 RTS
Printer
Signal “Mark” indicates that the
printer is busy and unable to
receive data; “Space” indicates
that the printer is READY for
receiving data.
7GND
------ Signal Ground
* Note: ①“Source” denotes the source that signal come from.
②Logical signal level is EIA.
Table 1-1 Pin Assignment of Serial Port
The serial port used in TP POS58Ⅲis compatible with RS-232C standard,
which also matches the RS-232C interface of IBM PC. You can connect the
wires as shown in Figure 1-7.
４
Default setting of the port is 19200 bps, 8 data bit, 1 or more stop bit and
none parity check bit.
Figure 1-7 Connection between POS58IIIand IBM PC serial ports
1. Make sure that the power of the printer and computer is turned off. Plug the
cable connector into the printer’s interface connector as follows:
Figure 1-8 Connecting to the Serial Interface
2. Attach another end of the cable to the computer.

５
Parallel Interface
Parallel port of POS58Ⅲis 8-bit interface which support BUSY
handshaking. Using a D-Sub 25 pin (male) socket. Pin order of parallel port is
as follows:
Figure 1-9 Pin assignment of parallel port
The pin assignment of parallel port is shown in Table 1-2.
Pin No.
Signal
I/O
Description
1/STB
In Strobe pulse, to lat
ch data. Reading occurs at
falling edge
2
3
4
5
6
7
8
9
DATA1
DATA2
DATA3
DATA4
DATA5
DATA6
DATA7
DATA8
In
In
In
In
In
In
In
In
These signals represent the 1st bit to 8th bit of
the parallel data respectively. Each signal is at
HIGH level when data is logical 1 and LOW
when data is logical 0
10 /ACK
Out
Pull up to HIGH logical level by a resistor
11 BUSY
Out
HIGH level signal indicates th
at the printer is
BUSY and can not receive data
12 PE Out
HIGH level signal indicates that paper running
out.
13 SEL Out
Pull up to HIGH logical level by a resistor
15 /ERR
Out
Pull up to HIGH logical level by a resistor
14,16,17
NC --- No connection
18-25 GND
--- Grounding Logical “0” level
Note: (1) "In" denotes input to the printer, "Out" denotes output from the printer.
(2) Signal level is TTL standard.
Table 1-2 Pin assignment of Parallel Port
The timing chart for handshaking signals in parallel port is as follows:
６
Figure 1-10 Signal timing chart of parallel port
1. Make sure that the printer and computer is turn off. Plug the cable
connector into the printer’s interface connector as follows:
Figure 1-11 Connecting to the Parallel Interface
FNote：Screw down the screws on both sides of the cable connector.
2. Attach the other end of the cable to the computer.

７
Connecting the cash-drawer to the printer
POS58Ⅲadopts the RJ-11, 6-pins type connector as follows
Figure 1-12 Cash Drawer Connection
The pin assignment of the cash-drawer interface is defined as follows:
Pin No.
Signal Direction
1Chassis ground ---
2Cash-drawer driver signal out
3 Cash-drawer on/off status in
4+12VDC out
5N.C. ---
6Cash-drawer on/off signal ground ---
WARNING:
Use a cash-drawer that matches the specification specified. Using an
improper cash-drawer may damage the drawer as well as the printer.
CAUTION:
Do not connect a telephone line to the cash-drawer connector;
otherwise, the printer and the telephone may be damaged.
８
Plug the cash-drawer cable into the cash-drawer connector
next to the power supply connector at the back of the printer as
shown in Figure 1-13.
Fig. 1-13 Connecting of cash-drawer
Connecting of Power Supply Adapter
Please use the external power supply adapter included.
WARNING:
Using an improper power supply adapter may cause fire, electric shock;
reduced printing quality, or damage to the printer.
CAUTION:
When connecting or disconnecting the power supply cable to the
printer, make sure the power is turned off and is not plugged into
an AC electrical outlet. Otherwiseit may damage the power
supply or the printer.
1. Make sure the power of the printer is turned off and power supply

９
adapter is pull out from the outlet
2. Plug the power cable into the printer’s power socket as shown.
Figure 1-14 Connecting power to the printer
3. Plug the power cord of the adapter into the AC electrical outlet.
FNote: If you want to remove the cable, power-off the power supply
adaptor or unplug the power cord from the electrical outlet, then
remove cable by grasping the connector firmly at the arrow mark
and pulling straight out.
Loading Paper Roll
TP POS58Ⅲuse thermal paper roll of 57.5mm in width.
Paper Specification
Model: TF50KS-E (Japan Paper Co., Ltd.)
AF50KS-E (JUJO THERMAL)
Paper roll :Width --- 57.5±0.5mm
Outside Diameter --- φ50mm (Max)
Inside Diameter --- φ13mm (Min)
Thickness (max.): --- 65 µm (Auto-cutter version)
--- 80µm (Manual cutter version)
CAUTION:
１０
The thermal paper roll used should have inner paper cone. Otherwise, the whole paper
rolls may be not heavy enough to sit on its position and pull to the printing part, resulting
paper jam.
Installing the Paper Roll
TP POS58Ⅲthermal line printer has easy loading design, the steps of
loading paper rolls is as follows:
1. Lifting up the Open Lever on the upper cover and then open the
cover, see Figure 1-15.
2. Insert the paper roll, pull out a small amount of paper as shown in
Figure 1-16.
3. Close the cover. The paper end is should be come our of the paper-
out slot of the printer.
Figure
1
-
15
Open the upper cover
Figure
1
-
16
Load the paper roll

１１
CAUTION:
Be sure to use high-quality thermal paper recommended in the user’s
manual. Too wide or narrow paper rolls will cause paper jam. Low
quality thermal paper will lower the printing quality and shorten the print-
head life.
CAUTION:
Do not press the【 】 button while no paper roll is installed and do
not pull paper forward or backwardby hand, doing this will lower the
print-head life and even damage the printer.
Cleaning the Print Head
Paper dust on the heating elementcan lower the print quality. Please
clean the print head as described below:
Cleaning Step
1. Power off before cleaning the printer head, and make sure that power
supply and communication cable is also disconnected.
2. Open the upper cover of printer; take out the thermal paper roll.
Clean the heatingunit of the print head with a cotton swab moistened
with alcohol solution.
3. After cleaning, be sure the alcohol on the head is thoroughly
desiccated. Put the paper roll back and close the cover. Turn on the
power and begin the self-test in order to check the printing quality
after cleaning.
4. If the printing quality is still not good after cleaning, please contact
the servicing professionals.
Figure 1-17 Paper loaded correctly Figure1-18 Installed incorrectly
１２
CAUTION:
1. Do not scrape or hitthe print head by any hard object such as sand
paper, edge of knife or screwdriver. It will cause permanent
damage to the print head.
2. Be careful not to touch the print head before it coolsdown.
CAUTION:
When moving the printer, please don’t just take the upper part. Please
see the following figures for details.
Figure 1-20 Figure 1-21
Cleaning Area
Printing Head
Figure 1-19 Cleaning the print head

１３
Chapter 2 Using the Printer
Operation of the Control Panel
You can control the basic paper feeding operation of the printer with the
button on the control panel. The LED indicators help you understandthe
printer’sstatus.
Figure 2-1 Indicators andButton
On/Off Switch
The Power switch on the frontmarked []is used to turn the printer
on or off.
Buttons
There are two push buttons marked []and []. These two buttons
can be set to enabled or disabled bythe printing commands.
lPower On / Off
When in power off mode, press ［ ］: printer is power up, LED on
When in power on mode, press [ ] : printer is power off, LED off.
lSelf-test mode
Loading the paper properly.
Feed buttons
Powerswitch
Indicator
１４
In power off mode, while holding down the [ ] button and press
[ ] to turn on the power. Then release [ ] first and then [ ], Self-
test begins automatically. The Self-test will check the condition of printer.
If the printer prints out the Self-test receipt correctly,it means the printer is
working normally. The Self-test will print out the firmware version,
interface setting, and 96 ANK characters.
lHexadecimal printing
Open the upper cover. Hold down the [ ]button while and press
[ ] to turn on the power, the printer will go into hexadecimal printing
mode. In this mode, printer will print out all received data in
hexadecimal format regardless of it is a command code or ASCII code.
Indicators
There are two indicators on the panel of POS58Ⅲ, the Red one is the
Power indicator and the Green one is status indicator. While Green indicator
is on, this means the printer is in ON-LINE mode;otherwise in OFF-LINE
mode. Green indicator flashing stands for warning signal as described below:
Figure 2-2 Errors shown by flashing of indicator
Paper out
Upper cover
is opened
Print
-
head
overheated
Auto
-
cutter
error

１５
Chapter 3 Troubleshooting
General Problems
1. Paper is jammed inside the printer
Turn the printer power off firstly. Open the upper cover; remove the
jammed paper after the print head is cool down.Reload the paper roll and
close the cover again.Using high quality thermal paper, which matches the
specification and with smooth surface can lower the chance of paper jam.
2. Paper feeding go side way
Turn the printer off, open the upper cover, reload and adjust the paper
rolls properly. Close the upper cover again. Using high quality thermal paper
which matches the specification and with smooth surface can lower the chance
of this phenomenon.
3. The print out is not clear
Check the printerhead first. If cleaning is need, refer to the section about
cleaning the print head in this manual and clean it.Then check the thermal
paper which matches the specification or not. If print out still not clear after
taking the above actions, contact the qualified servicing professionals for
assistance.
4. Printer doesn’tprint but the Self-test is okay
Check whether the connecting cable between printer and host is connected
properly or not, and make sure the cable meets the connecting requirement (see
Chapter 1 for details).If the printer is still cannot work properly, please
contact the qualified servicing professional for assistance.
5. The print out has missing column(s)
Check whether dirt is stick to the printer head or not. If so, please refer to
this manual for instruction of cleaning the print head. If the problem still exists
１６
after cleaning, some heating units on the print head may be damaged. Please
contact the qualified servicing professional for repairing.
6. Abnormal paper feeding
Check the whether dirst is stick to the plastic roller on the upper cover. If
so, clean the roller softly with a cotton swab moistened with alcohol solvent. If
the problem still persists, check whether the gear wheel of the paper roller has
been damaged. If the gear wheel has been damage, contact the qualified
servicing professional for repairing.
7. Upper cover is locked caused by the auto-cutter errors
When this phenomena occurred, opening of the upper cover is prohibited.
Otherwise, printer will be damaged. Please do follow steps to resume
operation:
(1) Press [ ] to switch off the printer
(2) Open the auto-cutter manual knob cover, then using a sutiable “-
“ screw-driver to turn the cutter knob anti-clockwise until the cutter is returned
to its normal position.
(3) Power on the printer, if there is no auto-cutter error signal (see Figure
2-2), open the upper cover gently and clear the paper may jammed. Then close
the upper cover again to resume normal operation.
(4) If the auto-cutter is still locked, please redo the above steps again.