TracPhone V3 User manual

TracPhone®V3 Quick Start Guide
This handy quick reference guide provides basic operation information. For more detailed operation, setup,
and diagnostics information, refer to the TracPhone V3 User’s Guide.
Radiation
Hazard
32 ft (10
m
)
5°
Radiation
Hazard
32 f
t
(10 m
)
75°75°
5°
Antenna
Caution - RF Radiation Hazard
The antenna transmits radio frequency
(RF) energy that is potentially harmful.
Whenever the system is powered on,
make sure everyone stays more than 32 feet
(10 meters) away from the antenna within its
5º-75º look angle. No hazard exists directly above
the antenna and anywhere below the antenna’s
mounting plane.
Note: You can program up to two RF radiation hazard
zones to prevent transmissions within areas frequented
by passengers/crew. Refer to the User’s Guide for details.
©2011 KVH Industries, Inc., All rights reserved. KVH and TracPhone are registered trademarks of KVH Industries, Inc. mini-VSAT Broadband is a service mark of KVH Industries, Inc.
The information in this document is subject to change without notice. No company shall be liable for errors contained herein. (54-0749 Rev. A)
2
1
3
Modem
Control Unit
Wait 5 minutes... Computer
How to Turn On the System
Follow these steps to turn on your TracPhone V3:
1. Press the power button on the modem. The
button’s light should illuminate green.
2. Press the power button on the control unit. The
button’s light should illuminate green.
3. Wait 5 minutes for system startup, then turn on
your network computer(s).
If the power buttons do not illuminate green, make
sure vessel power is applied to the system.
STATUS
ANTENNA INITIALIZING
Modem
Control Unit
MTA
System Ready Indications
You can access the Internet via the mini-VSAT
Broadbandsm service when you see the following:
• Control unit display shows “Online.”
• All lights on control unit and modem lit green.
You can make and receive voice calls when you see
the following:
• “VOIP” light on MTA lit green.
If you do not see these indications, make sure the
antenna has an unobstructed view of the sky. If
there is no blockage, refer to the Troubleshooting
chapter of the User’s Guide.

How to Make a Voice Call - Ship to Shore
How to Make a Voice Call - Shore to Ship
Product Care
Resources
Modem Vents
Websites
Content Web Address (http://)
Service activation www.kvh.com/mvbservice
Customer support www.kvh.com/your-account
Coverage maps www.kvh.com/minivsatmap
Voice account kvh.myaccountcenter.net
System status 192.168.0.1
Technical Support
Region Contact Info
North/South
America, Australia
1 866 701-7103 (U.S. landline)
[phone]
[email protected]
Europe, Middle
East, Asia, Africa
[phone]
[email protected]
Do the following on a regular basis to keep the
system in peak condition:
• Clean the exterior of the antenna with low-
pressure water and a mild detergent.
• Vacuum the vents on the modem.
How you dial depends on your MTA’s Dial Plan.
You can choose a Dial Plan country at your voice
account’s website (see Resources below).
To call outside your Dial Plan country:
Dial <Int’l Prefix>-<Country>-<Area>-<Phone #>.
To call within your Dial Plan country:
Dial <Area>-<Phone #>.
To call within your Dial Plan country and within
the area code of your vessel’s phone number:
Dial <Phone #>.
011 = International prefix
(from Dial Plan country)
61 = Country code
3= Area/city code
82125092 = Phone #
Tokyo
011-81-3-90126382
Melbourne
011-61-3-82125092
Los Angeles
310-6910951
12V DC RSTR WANLAN PHONE 2PHONE 1
1-206-3538023 (Seattle)
Phone Line
MTA
Seattle
4620951
Melbourne
Tokyo Los Angeles
12V DC RSTR WANLAN PHONE 2PHONE 1
1-206-3538023 (U.S.)
Phone Line
61-2-84916302 (Australia)
86-21-67901234 (China)
Virtual Numbers
MTA
= In-country call
= International call
People on shore call your vessel by dialing your
vessel’s phone number. If they call from within the
same country code as the vessel’s phone number,
they may avoid international calling charges. If
they call from within the same area code, they
may avoid long-distance fees.
You can choose the country code and area code
of your vessel’s phone number. For an additional
monthly fee, you can also add up to five “virtual
numbers.” For details, contact KVH’s Satellite
Airtime department (see www.kvh.com/mvbservice
for contact information).