TracVision A5 User manual

TracVision A5
Installation Guide

1
TracVision A5 Installation Guide – ADDENDUM
54-0208-01 Addendum to Rev. E
TracVision A5 Installation
Guide Addendum
ECO #7411, 7625
The following information applies to Revision E of the
TracVision A5 Installation Guide (KVH Part Number 54-0208-01).
TORX®Hardware Replaced with Standard
Hex Socket Hardware
The installation kitpacks now include standard hex socket
hardware instead of special TORX-head hardware. A special
TORX bit is no longer required for installation. You can use a
standard hex socket driver to attach the antenna mounting
brackets and to attach the brackets to the vehicle.
Old Hardware New Hardware
1⁄4"-20 x 1" TORX screws 81⁄4"-20 x 3⁄4" hex socket screws
(14-0361-16) (14-0420-12)*
41⁄4"-20 x 1" hex socket screws
(14-0420-16)*
Rack Mount only
1⁄4"-20 x 13⁄4" TORX screws 1⁄4"-20 x 13⁄4" hex socket screws
(14-0414-28) (14-0422-28)
1⁄4"-20 x 2" TORX screws 1⁄4"-20 x 2" hex socket screws
(14-0414-32) (14-0422-32)
Roof Mount only
1⁄4"-20 x 31⁄2" TORX screws 1⁄4"-20 x 31⁄2" hex socket screws
(14-0362-56) (14-0421-56)
TORX Head Screws Hex Socket Screws
* See reverse for details about the change in screw lengths.

Change in Screw Lengths for Attaching the
Mounting Brackets to the Antenna
The installation kitpacks now include eight 3⁄4"-long 1⁄4"-20 hex
socket screws and four 1"-long 1⁄4"-20 hex socket screws.
Use two 3⁄4" screws to attach each mounting bracket to the
antenna base. If you are installing an older Version B antenna,
also be sure to use a 1" screw and washer in the center of each
bracket.
2
Bracket
1/4"-20 x 1" hex socket
screw
(with Nylok patch)
and 1/4" flat washer
1/4"-20 x 3/4" hex socket
screws
(with Nylok patch) x 2
Recessed
Connector
IMPORTANT!
Exposed
Connector
Bracket
Factory-installed bolt
1/4"-20 x 3/4" hex socket
screws (with Nylok patch) x 2
Version A Version B

1
TracVision A5 Installation Guide – ADDENDUM
54-0208-01 Addendum to Rev. E
TracVision A5 Installation
Guide Addendum
ECO #7253
The following information applies to Revision E of the
TracVision A5 Installation Guide (KVH Part Number 54-0208-01).
This addendum concerns the rack mount kit only. It does not
apply to the roof mount kit.
Kitpack Contents - Rack Mount Kit Only
The retaining blocks have been replaced by new steel retaining
plates, which make the antenna much easier to install. Therefore,
the rack mount kit contents listed on page 1.7 have been replaced
by the following parts:
Part Part # Qty.
Retaining plates 02-1441 4
1⁄4"-20 x 13⁄4" TORX screws 14-0414-28 4
1⁄4"-20 x 2" TORX screws 14-0414-32 4
1⁄4"-20 jam nuts 14-0415 8
Rubber cushions 24-0173 8
Mounting the Antenna - Rack Mount Kit
Steps 5 through 7 on pages 2.8 and 2.9 have been replaced by the
step below.
5. Using a 1⁄4" driver and the supplied
T27 TORX bit, secure each mounting
bracket to the roof rack with a
retaining plate, two flat-head TORX
screws, and two jam nuts, as shown
in the figure. Use a 13⁄4" TORX screw
at the end of each bracket and use a
2" TORX screw at the base of each
bracket. After securing all four
brackets to the crossbars, verify that
all cushions (two within each bracket)
are pressed firmly against the
crossbars providing a solid grip.
Flat-head
TORX Screws
Cover
Roof Rack Crossbar
Retaining Plate
Jam Nuts
Mounting Bracket
2"
1.75"
Note: This figure shows the optional second spacer.

TracVision A5
Installation Guide
The TracVision A5 is a state-of-the-art, actively
stabilized antenna system that delivers live satellite
TV to a vehicle, even while the vehicle is moving.
This manual provides detailed instructions on the
proper installation of the TracVision A5 system.
Complete instructions on how to use the system are
provided in the User’s Guide.
Welcome Page
This product must NOT be connected to
any active monitor that is visible to the
vehicle’s driver while the vehicle is in
motion. This product is intended for rear-
seat entertainment only.
KVH Part # 54-0208-01 Rev. E
© 2005, KVH Industries, Inc., All rights reserved.
EU Design #000050877-0001, US Patents D493,164 & 6,856,300, Other Patents Pending

Trademarks
KVH®and TracVision®are registered trademarks of KVH Industries, Inc.
DIRECTV®and the Cyclone Design logo, DIRECTV INTERACTIVE, TOTAL
CHOICE, DIRECTV HOME SERVICES, and DIRECT TICKET are
trademarks of DIRECTV, Inc., a unit of the DIRECTV Group. FREEVIEW is a
registered trademark of Hughes Electronics Corporation. All trademarks,
marks, names, or product names referenced in this publication are the
property of their respective owners, and KVH neither endorses nor otherwise
sponsors any such products or services referred to herein.
Dolby Laboratories Information – Manufactured under license from Dolby
Laboratories. “Dolby,” “Pro Logic,” and the double-D symbol are trademarks of
Dolby Laboratories.
Macrovision®Information – Macrovision is a registered trademark of
Macrovision Corporation. This device incorporates an anticopy process
technology that is protected by U.S. patents 4,631,603; 4,577,216; 4,819,098;
and other intellectual property rights. The anticopy process is licensed for
noncommercial, home use only. Reverse engineering or disassembly is
prohibited.
StarSight®Information – StarSight features licensed under one or more of the
following patents: 4,706,121; 5,151,789; 5,353,121; 5,353,277; 5,479,266;
5,479,268; and 5,532,754. Use rights reserved.
TruSurround™Information – TruSurround and the symbol are
trademarks of SRS Labs, Inc. TruSurround technology is incorporated under
license from SRS Labs, Inc.
WINK®Information – WINK and the symbol are registered trademarks of
WINK Communications, Inc.
ENERGYSTAR®Information – ENERGYSTAR and the ENERGYSTAR
certification mark are registered U.S. marks.
TORX®is a registered trademark of Camcar/Textron, Inc.
Snap-N-Seal®is a registered trademark of Thomas & Betts Corporation.
Hummer®is a registered trademark of GM Corporation.
Software contained in the TracVision A5 receiver and referenced in this
manual is copyright ©1995-2003 by Hughes Network Systems, Inc., a wholly
owned subsidiary of Hughes Electronics Corporation. Some features are
patent pending. WatchWizard, PreSelect, TurboTune, and OneLine Guide are
trademarks of Hughes Network Systems. “NFL,” the NFL Shield, and “NFL
SUNDAY TICKET” are registered trademarks of the National Football League
and its affiliates. “NHL,” the NHL Shield, and “NHL CENTER ICE” are
registered trademarks of the National Hockey League. “MLB,” “MLB EXTRA
INNINGS,” “Major League Baseball,” and the Major League Baseball
silhouetted batter logo are service marks of Major League Baseball
Properties, Inc. Major League Baseball trademarks and copyright are used
with permission of Major League Baseball Properties, Inc. All other
trademarks and service marks are the property of their respective owners.
Disclaimer
Every effort has been made to ensure the correctness and completeness of
the material in this document. No company shall be liable for errors
contained herein. The information in this document is subject to change
without notice. No warranty of any kind is made with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose.
Note on recording programming
Most television programs and films are copyrighted. This means that
someone has legal rights governing the reproduction and distribution of this
material. In certain circumstances, copyright law may apply to private taping
of copyrighted materials. In most cases, it is permissible to record for your
personal use, as long as you do not sell the material. You must act
responsibly in this area–check into the matter if you are unsure.
Some pay-per-view programs may be licensed from producers as “view-only”
programs. These are copyrighted programs, and may not be copied or
reproduced for any purpose without the express written permission of the
copyright owner.
54-0208-01
ii
TracVision A5 Installation Guide

54-0208-01 iii
Important Safety Instructions
Important Safety Instructions -
Please Read
For your safety and protection, please read this entire
Installation Guide before you install the TracVision
system.
Heed Cautions – Be sure to follow all cautions on the
product and in the installation instructions. Cautions
are indicated by a or icon.
Follow Instructions – Be sure to follow all installation
instructions as detailed in this manual.
The following caution appears on the back of the
receiver:
Do not open the receiver’s cover. Opening or
removing the cover may expose you to dangerous
voltage.
To reduce the risk of fire or
electrical shock, do NOT expose the
receiver to rain or moisture and do
NOT insert any objects into the
receiver’s ventilation openings.
Avoid Driver Distraction
It is dangerous to watch television
or operate the remote control while
you are driving a vehicle. The
TracVision A5 is designed
specifically to provide entertainment to vehicle
passengers and should never be connected to
active video screens visible to the vehicle driver
while the vehicle is in motion. Failure by the
driver of a vehicle equipped with a
TracVision A5 to pay full attention to traffic and
road conditions could result in an accident or
collision with personal injury or death resulting.
WARNING!
CAUTION
CAUTION

iv
TracVision A5 Installation Guide
Technical Support
If you need technical assistance when installing the
TracVision A5, please call KVH Technical Support:
Phone: [phone]
E-mail: [email protected]
Internet: www.kvh.com/help
Activation Department
Once the TracVision A5 system is installed, the user
needs to activate the receiver by calling KVH’s
Activation Department:
Phone: [phone]
(24 hours a day, 7 days a week)
Send Us Your Comments About This Manual
If you have any comments regarding this manual,
please e-mail them to [email protected]. Your
feedback is greatly appreciated!

54-0208-01 v
Table of Contents
Table of Contents
1 Getting Started . . . . . . . . . . . . . . . . . .1.1
1-1 Using this Manual . . . . . . . . . . . . . . . .1.3
1-2 System Overview . . . . . . . . . . . . . . . .1.4
1-3 Materials Provided . . . . . . . . . . . . . . .1.6
1-4 Materials You Will Need . . . . . . . . . . .1.8
1-5 Preparing the Activation Card . . . . . . .1.9
2 Installing the Antenna . . . . . . . . . . . . .2.1
2-1 Attaching the Mounting Brackets . . . .2.3
2-2 Removing the Shipping Restraints . . .2.4
2-3 Mounting the Antenna -
Rack Mount Kit . . . . . . . . . . . . . . . . . .2.5
2-4 Mounting the Antenna -
Roof Mount Kit . . . . . . . . . . . . . . . . .2.10
2-5 Connecting the Antenna Cable . . . . .2.16
2-6 Measuring the Vehicle’s Height . . . . .2.22
3 Installing the Receiver . . . . . . . . . . . . .3.1
3-1 Choosing the Receiver Location . . . . .3.3
3-2 Wiring the Receiver . . . . . . . . . . . . . . .3.3
3-3 Mounting the Receiver . . . . . . . . . . .3.14
4 Completing the Installation . . . . . . . . .4.1
4-1 Installing the Remote Control
Batteries . . . . . . . . . . . . . . . . . . . . . . .4.3
4-2 Post-installation Checklist . . . . . . . . . .4.4
4-3 Testing the System . . . . . . . . . . . . . . .4.6
4-4 Selecting the Proper Time Zone . . . . .4.8
4-5 Programming the Remote Control
to Operate Other Components . . . . . .4.9
4-6 Activating the Receiver . . . . . . . . . . .4.12
Appendices . . . . . . . . . . . . . . . . . . . . . . .A.1
A System Specifications . . . . . . . . . . . . .A.3
B Manufacturer Device Codes . . . . . . . .A.5

54-0208-01
vi
TracVision A5 Installation Guide
Federal Communications Commission (FCC)
Regulatory Information
Declaration of Conformity – Standards to which Conformity is declared:
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party’s Name: KVH Industries, Inc.
Address: 50 Enterprise Center, Middletown, RI 02842
Telephone: [phone]
Trade Name: KVH
Type of Equipment: Satellite Receiver
Model Number: TracVision A5
Federal Communications Commission (FCC) –This equipment complies
with Part 15 of the FCC rules.
Part 15 Compliance – This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15 of the FCC
rules. These limits are designed to provide reasonable protection against
harmful interference in a vehicle installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications.
However there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by removing and applying
power to the equipment, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Increase the separation between the equipment and the
receiver.
• Connect the equipment on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced auto electronics technician for help.
The user may find the following booklet, prepared by the Federal
Communications Commission, helpful: “How to Identify and Resolve Radio
and TV Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, DC.
To meet FCC requirements, only components certified to comply with Class
B limits may be attached to this device. Operation with noncertified
peripherals is likely to result in interference to radio and TV reception.
To meet FCC requirements, shielded cables are required to connect the
device to another Class B certified device.

54-0208-01 1.1
Getting Started
1 Getting Started
This section provides a basic overview of this manual and the
TracVision A5 system. It also lists the components supplied with
the system and the items you will need to complete the installation.
Contents
1-1 Using this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.3
1-2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.4
1-3 Materials Provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.6
1-4 Materials You Will Need . . . . . . . . . . . . . . . . . . . . . . . . .1.8
1-5 Preparing the Activation Card . . . . . . . . . . . . . . . . . . . . .1.9

1-1 Using this Manual
This manual provides complete instructions for
installing the TracVision A5 system. Throughout this
manual, important information is marked for your
attention by the following icons:
Who Should Install the TracVision A5 System
KVH strongly recommends that a KVH-authorized
technician and an assistant install the TracVision A5
system. Installers should have experience installing
electronic equipment on a vehicle and have
knowledge about satellite television.
54-0208-01 1.3
Getting Started
A helpful tip that either directs you to
a related area within the manual or
offers suggestions on getting the
highest quality out of your system.
An alert to important information
regarding procedures, product
specifications, or product use.
An electrical safety warning to help
identify electrical issues that can be a
hazard to either this KVH product or
a user.
Information about installation,
maintenance, troubleshooting, or
other mechanical issues.
KVH is not liable for damage (or related
expenses) caused by improper installation.
Do NOT attempt to install the antenna by
yourself. Two people are needed to lift the
antenna onto the vehicle’s roof.

1-2 System Overview
A complete satellite TV system includes the
TracVision A5 antenna and receiver connected to the
vehicle’s audio/video entertainment system. The
remote control and RF (radio frequency) converter
allow the user to operate the system from anywhere
in the vehicle.
54-0208-01
1.4
TracVision A5 Installation Guide
Vehicle
Mobile Video Display(s)
TracVision A5 Antenna
Purchased Separately
Receiver
Remote Control
CH
VOL
DVDV
CRAUXTVSAT
HRMC-9
GUIDE
MENU
INFOCLEAR
TURBOFAV
SELECT
MUTECH
PREV
PROG
SEARCH
AUDIO VIDEO
123
456
789
0
INPUT
REWPLAYFF
RECSTOPPAUSE
P
A
G
E
O
N
E
L
I
N
E
G
U
I
D
E
PWR
DIRECTOR
RF Converter
Vehicle Power
(12 VDC, 50 watts max)
TracVision A5 System Diagram (Typical Installation)

System Components
The TracVision A5 includes the following
components:
Antenna Unit
The antenna unit, mounted on the vehicle’s roof,
houses the phased array, positioning mechanisms,
low noise block (LNB), and control elements within a
weathertight radome. A single cable connects the
antenna to the receiver inside the vehicle.
Receiver
The receiver, mounted
inside the vehicle,
decodes satellite
signals from the
antenna unit and sends the signals to the vehicle’s
audio/video system. It also supplies power to the
TracVision antenna.
Remote Control
The backlit wireless RF remote control
allows the user to operate the system
from anywhere in the vehicle. The
remote does not need to be pointed
directly at the receiver for the signal
to be received.
RF Converter
The RF converter receives
RF commands from the
remote control, converts
them to digital signals, and sends them to the receiver
for processing.
54-0208-01 1.5
Getting Started

1-3 Materials Provided
The following components are provided with the
TracVision A5 system.
Component KVH Part #
Antenna unit 02-1289-01
Receiver 02-1287-01
RF converter 02-1344
Remote control 19-0335
Kitpack (Rack mount only) 72-0149, 72-0134
Kitpack (Roof mount only) 72-0149, 72-0151
Receiver User’s Guide 54-0287
TracVision A5 Installation Guide 54-0208-01
TracVision A5 Quick Start Guide 54-0208-03
Be sure to examine all materials to ensure that
nothing was damaged in shipment. Save the packaging
in case you need to reship the system.
Kitpack Contents
The kitpack packaged with your system contains
various hardware and other materials that you will
need to install the TracVision A5. The kitpack
contains either a rack-mount kit or a roof-mount kit,
depending on the option purchased. Ensure that the
kitpack contains all of the items listed below.
Part Part # Qty.
Antenna brackets 02-1347 4
Plastic clamp spacers 30-0180 4
Clamp covers (front) 30-0190 2
Clamp covers (rear) 30-0191 2
#8-32 x 1" screws 14-0041-08 8
Tamper-proof TORX®T27 bit 14-0378 1
1⁄4"-20 x 1" TORX screws 14-0361-16 12
Receiver brackets 30-0217 2
#2-56 x 1⁄4" screws 14-0005-04 6
54-0208-01
1.6
TracVision A5 Installation Guide
Kitpack Contents

Part Part # Qty.
DC power cable 32-0760 1
Antenna cable, 20 ft. 32-0778-20 1
Snap-N-Seal F-connector 23-0170 1
Audio/video cables 32-0763 1
Backing plate 20-0983 1
#6-32 x 5⁄8" screws 14-0224-10 4
Tie-wraps 22-0041 9
AAA batteries 15-0015 2
Small protective caps 24-0128 2
Large protective caps 24-0177 2
Velcro washer 19-0147 1
Velcro fabric 19-0146 1
#4 thread-forming screw 14-0022-06 1
Part Part # Qty.
Retaining blocks 30-0181 4
Swivel nuts 20-0980 16
Hex lock nuts 14-0065-25 8
1⁄4" flat washers 14-0132-08 8
Rubber cushions 24-0173 16
1⁄4"-20 x 2" TORX screws 14-0363-32 8
1⁄4"-20 x 21⁄2" TORX screws 14-0363-40 8
Part Part # Qty.
Rubber mounting blocks 24-0180 4
Rubber spacers 24-0181 4
Jack nuts 14-0384-25 8
Friction wrenches 14-0387 4
1⁄4"-20 x 31⁄2" TORX screws 14-0362-56 8
1⁄4"-20 x 1" hex head bolt 14-0250-16 1
54-0208-01 1.7
Getting Started
Kitpack Contents (continued) Kitpack Contents - Rack Mount Kit Only
Kitpack Contents - Roof Mount Kit Only

If you cut the antenna cable to length:
• LRC/Augat T1000 crimp tool (available from KVH;
call [phone] to order)
54-0208-01
1.8
TracVision A5 Installation Guide
1-4 Materials You Will Need
To install the TracVision system, you will need the
following tools and materials:
•1⁄4" driver
• Phillips and flat-head screwdrivers
• Stepladder
•7⁄16" open-end wrench
• Torque wrench
• Wire cutters
• Silicone sealant or RTV
If you use the roof mount kit:
• Light hammer and transfer punch or 21⁄64" bit
•Drill and 7⁄16" bit
•7⁄16" socket wrench
If you route the antenna cable through the roof:
• Light hammer and center punch
• Drill and 5⁄32" bit
•1⁄2" hole saw
Hummer®H2 Installations
If you are mounting the antenna on a
Hummer H2, you will need to use KVH’s
special Hummer mounting kit (the roof rack
crossbars that are factory-installed on
Hummer H2s are too thick for the standard
brackets). To order a kit, please call KVH at
[phone].

1-5 Preparing the Activation Card
Before you install the antenna, peel off the extra serial
number label (taped to the antenna) and affix it in the
appropriate box on the red Activation Card.
54-0208-01 1.9
Getting Started
Be sure to affix the extra antenna serial
number label to the red Activation Card.
The user will need this number to activate
the receiver, and the receiver must be
activated in order to watch satellite TV via
the TracVision A5 system. See
Section 4-6,
“Activating the Receiver” on page 4.12
for
details.
TracVision® Activation
Before you can start enjoying satellite TV in your vehicle,
the TracVision A5 receiver must be activated.
To activate your receiver, please follow the steps below:
1. Call KVH’s Activation Department at:
1-866-551-8004
(24 hours a day, 7 days a week)
You will need to provide the KVH Activation Department
representative with a credit card number and the
following KVH serial numbers:
2. The KVH representative will provide you with 4 ID numbers
necessary for activation. Enter these in the boxes below:
Please save this card for future reference.
You will need these numbers whenever you call DIRECTV.
Installer: Please place antenna
serial number in box above.
54-0208-04, rev. B
Access Card Number
Receiver Serial Number Antenna Serial Number
Receiver ID Number
Hughes Serial Number Model Number
Activation Card
RA

54-0208-01 2.1
Installing the Antenna
2 Installing the
Antenna
This section explains how to mount the antenna to the vehicle and
how to connect and route the antenna cable.
Contents
2-1 Attaching the Mounting Brackets . . . . . . . . . . . . . . . . . .2.3
2-2 Removing the Shipping Restraints . . . . . . . . . . . . . . . . .2.4
2-3 Mounting the Antenna - Rack Mount Kit . . . . . . . . . . . .2.5
2-4 Mounting the Antenna - Roof Mount Kit . . . . . . . . . . .2.10
2-5 Connecting the Antenna Cable . . . . . . . . . . . . . . . . . . .2.16
2-6 Measuring the Vehicle’s Height . . . . . . . . . . . . . . . . . .2.22

2-1 Attaching the Mounting Brackets
The antenna has either an exposed cable connector
(Version A) or a recessed connector (Version B).
Follow the instructions for the antenna version you
are installing to attach a supplied mounting bracket
underneath each of the antenna’s four corners. Use a
1⁄4" driver and the supplied T27 TORX bit to tighten
the screws.
54-0208-01
Installing the Antenna
Version A
Version B
Exposed
Connector
Bracket
Factory-installed bolt
1/4"-20 TORX screws
(with Nylok patch) x 2
Use three 1⁄4"-20 x 1" TORX screws and one 1⁄4" flat
washer (in the center) to attach each mounting
bracket to the antenna base.
Bracket
1/4"-20 TORX screw
(with Nylok patch)
and 1/4" flat washer
1/4"-20 TORX screws
(with Nylok patch) x 2
Recessed
Connector
IMPORTANT!
The center screw and washer are critical
for a safe installation! If the kitpack is
missing any hardware, please call KVH
Technical Support at 401-847-3327. The
screws are treated with a thread-locking
Nylok patch; do not use any substitutes.
Use two 1⁄4"-20 x 1" TORX screws to attach each
mounting bracket to the antenna base. (A bolt is
factory-installed in the base between the bracket holes.)
TORX Screw Head
2.3