Trade Show 4G Mega Internet Kit Troubleshooting guide

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4GMegaInternetKit‐QuickStartGuide
Forthebestcoverage,placethekitonaflatstablesurface(such
asa3’talltable)nearthecenterofyourspace,awayfrom
obstructions,asclosetoyourWiFiusersaspossible.Unlatchand
securelystorethefrontandbackcoversofthekit’scase.
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Locatethepowercordontheback.Plugthecordinto
anystandard110V/10A3‐prongwallelectricoutlet.
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PresstheblackON/OFFbutton(seepicture).
ThePowerIndicatorLEDshouldturnsolidblue.
TheWiFiIndicatorLEDshouldoccasionallyflickerblue.
Wait1minute.
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ForWireless(WiFi)Connections:
 Usingyourdevice’swirelessnetworkconnectionprogram,find 
andconnecttothenetworknamelistedonthelabel.
 TypeinthePasswordlistedonthelabel(WPA2  encryption).
Ifsuccessful,youshouldnowbeonline.
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ForWiredEthernetConnections:
 Pluginyourcat5Ethernetcable(s)intoports5through24on
theswitch.Therouterwillrecognizeeachhard‐wireddevice
andissueitadynamicIPaddress(DHCP).
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MBR1400‐123
ON/OFFButton
WiFiIndicatorLED
Front
Ethernet
Ports
WAN
Power
Indicator
LED

Troubleshooting
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 IfyourWiFinetworkdoesnotshowup,refreshthelistofnetworksonyourdevice.Ifthisdoesn’twork,pressthe
ON/OFFbuttontoshutdownyourkit,thenpressthebuttonagaintopoweritupandwait1minute.
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 Ifyouarestillunabletoseetherouter'swireless(WiFi)networknameinyourlistofWiFinetworks,pleasecontact
techsupportat(866)385‐1504x3. 
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 Ifyouseetheprompt“Typethe8‐digitPINfromtherouterlabel”:
o ForWindows8orneweroperatingsystems:Clickthelink"Connectusingsecuritykeyinstead"andthen 
enterthepasswordprintedonthetopoftherouter.
o ForWindows7orolderoperatingsystems:Hitcancel3times.
o Iftheproblempersists,pleasecontacttechsupportat(866)385‐1504x3.
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 Somecellphoneandmobilebroadband“deadzones”existindoors.Tohelpimprove4Gsignalstrengthandspeed,do
notplacethekitunderground,nearamicrowaveoven,wall,concretepillar,orothermajorobstruction.Ideally,each
WiFiusershouldbewithinline‐of‐sightofthekit.
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 Tocheckyourspeed,werecommendnon‐flashbasedspeedtesttoolssuchasopenspeedtest.comor
beta.speedtest.net.
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ReturningYourRentalEquipment
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Toavoidlatecharges,weaskthatyoupleasereturnyour4GMegaInternetKittoaFedExlocationnolaterthan1
businessday
 afteryourrental.
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A. PresstheblackON/OFFbuttontoturnoffthekit.
B. Unplugandstowthepowercordinthebackofthe
case,alongwiththisQuickStartGuideandany
Ethernetcablesprovided.
C. Latchthefrontandbackcoversofthekit’scase.
D. AffixtheprepaidFedExGroundreturn
shippinglabeltothecasehandle.
E. CallFedExat(800)463‐3339toarrangefora
pickupordropoffataFedExlocation.
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Note:AlthoughmanyhotelsofferFedExpickup
services,wenolongerrecommendthisoption
asreturnshavebeen
 delayed/lostwiththis
method.Youwillberesponsibleforthe
packageuntilitisscannedbyFedEx.
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ReturnShippingAddress: 
TradeShowInternet 
13701RiversideDr.#418
LosAngeles,CA91423
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Website:www.tradeshowinternet.com
Email:[e-mail]
TechSupport:(866)385‐1504x3
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Thankyouforyourbusiness!