Transcend TS-PDU3 User manual

User’s Manual
USB 3.0 Expansion Card
TS-PDU3
(Version 1.4)

Table of Contents
Introduction︱......................................................................................1
Package Contents︱............................................................................1
Features︱............................................................................................2
System Requirements︱.....................................................................2
Safety Precautions︱...........................................................................3
General Use ................................................................................................................... 3
Transferring Data........................................................................................................... 3
Power.............................................................................................................................. 3
Product Overview︱............................................................................4
Hardware Installation︱.......................................................................5
Driver Installation︱.............................................................................7
Troubleshooting︱.............................................................................10
Specifications︱.................................................................................11
Ordering Information︱.....................................................................11
Transcend Limited Warranty︱........................................................12

1
Introduction︱
Congratulations on purchasing Transcend’s USB 3.0 Expansion Card.This easy-to-install card
allows you to add revolutionary new USB 3.0 ports to any desktop computer with a PCI Express slot.
Its PCI Express 2.0 x1 connection interface is compatible with virtually all current motherboards,
and guarantees unrestricted two-way communication between your PC and any USB devices you
plug into the card. With two SuperSpeed USB 3.0 ports, which have bandwidth up to 5Gbits per
second, Transcend’s USB 3.0 Expansion Card is ideal for use with new USB 3.0 high-capacity
external storage devices. This User’s Manual is designed to help you install and use your new USB
3.0 Expansion Card.
Package Contents︱
The USB 3.0 Expansion Card package includes the following items:
USB 3.0 Expansion Card
Driver CD
Quick Installation Guide

2
Features︱
Add USB 3.0 ports to any desktop computer with a PCI Express®slot
Connection bandwidth up to 5Gbits per second (in USB 3.0 mode)
Ultra-fast PCI Express® interface eliminates speed bottlenecks
Installs easily in any PCIe slot, including x1 slot
Backwards compatible with USB 2.0 and USB 1.1 devices
Supports PCI bus power management interface rev. 1.2
Compact size saves space and inside your PC
Fully compatible with PCI Express® 2.0
Two external USB 3.0 ports
xHCI compliant
System Requirements︱
One of following operating systems:
•Windows®XP
•Windows®Vista
•Windows®7

3
Safety Precautions︱
These usage and safety guidelines are IMPORTANT! Please follow them carefully.
Before installation, please ensure your computer is off and its AC power cord is
disconnected.
General Use
•To prevent damage cause by electrostatic discharge (ESD), always touch a grounded or
large metal object before handling the USB 3.0 Expansion Card.
•During operation, avoid exposing the card to extreme temperatures above 35℃(95℉),
or below 5℃(41℉).
•Do not allow the card to come in contact with water or any other liquids.
•Do not store the USB 3.0 Expansion Card in any of the following environments:
oDirect sunlight
oNext to an air conditioner, electric heater or other heat sources
oIn a closed car that is in direct sunlight
•Please ensure that the USB 3.0 Expansion Card’s metal bracket has been secured to
your computer case with a screw or other mounting method provided by your case
manufacturer.
Transferring Data
•Transcend does NOT take any responsibility for data loss or damage during
operation. We strongly advise that you regularly create backups of important data in
multiple locations and on different storage mediums.
•To ensure Super-Speed 5Gb/s data transfer rates when connecting a USB 3.0 storage
device, please make sure the USB 3.0 Expansion Card drivers are correctly installed.
Please refer to the driver installation section of this manual.
Power
•The power provided by your computer’s PCI Express slot is insufficient to power USB
3.0 devices. Please ensure that the 4-pin power connector is connected to your PC
power supply before connecting any devices.
The 4-pin power connector MUST be connected to your PC
power supply to provide sufficient power for USB 3.0
devices

4
Product Overview︱
Figure 1: USB 3.0 Expansion Card
Two USB 3.0 Ports
PCI Express x1 Connector
4-pin Power Input
Installation Bracket

5
Hardware Installation︱
1. Turn off your computer and disconnect itsAC power cord.
2. Open your computer’s case and locate its PCI Express slots. (Check the owner’s manual
of your PC if you are not sure how to do this)
3. Select a PCI Express slot to install the USB 3.0 card into (short and long slots will both
work), and remove the metal bracket or placeholder next to the slot.
4. Connect an available 4-pin power connector from your computer’s power supply to the
USB 3.0 Expansion card.
Note: Before handling the USB 3.0 Expansion Card, first ground yourself by touching
a large metal object such as the computer case.
Connecting the power backwards will damage the USB 3.0 Card.

6
5. Align the USB 3.0 Expansion Card with the PCI Express slot and press down firmly until it
is fully seated in the slot.
6. Secure the USB 3.0 Expansion card to the computer case with the appropriate screw or
other mounting method used by your case.
7. Close the computer case and reconnect the AC power cord along with any other
necessary cables.

7
Driver Installation︱
1. Insert the Driver CD into your CD-ROM drive.
2. The AutoPlay window should appear. Click on “Driver” to begin the installation.
3. The installation wizard will start. Click “Next” to continue.

8
4. Choose “I accept the terms of the license agreement” and then click “Next.”
5. Choose a destination folder for the driver files and click “Next” again.
6. Click “Install.”

9
7. Once the driver has finished installing, click “Finish” to exit the wizard.
8. Restart your system.

10
Troubleshooting︱
If a problem occurs with your USB 3.0 Expansion Card, please first check the information listed
below before taking the card in for repair. If you are unable to remedy a problem after trying the
following suggestions, please consult your dealer, service center, or local Transcend branch office.
We also have FAQ and Support services on our website.
USB 3.0 devices cannot be recognized
Check the following:
1. Is your USB 3.0 Expansion Card properly plugged into the PCI Express slot? If not, unplug
it and plug it in again. If it is properly connected, try using another available PCIe slot (x1,
x2, x4, x8, or x16).
2. Ensure that the driver has been installed successfully.
3. Is the PCI Express slot disabled in the BIOS settings? Please see your motherboard’s user
manual for instructions on how to enter the BIOS and enable the PCIe slots.
4. Is the USB 3.0 Expansion Card connected to your computer’s power supply? Ensure that
you have connected a 4-pin power connector from your PC power supply to the Expansion
Card. For best results, use a power cable that is not connected to hard drives or other
components with high power consumption.
The 4-pin power connector MUST be connected to
provide sufficient power for external USB 3.0 devices
5. Ensure that your computer BIOS has been updated to the latest version.
My computer cannot power on
Check the following:
1. Ensure that the USB 3.0 Expansion Card is properly connected to the PCI Express slot on
your computer. Try unplugging the card and reconnecting it.
2. Ensure that computer’s boot drive (HDD) is connected properly.
3. Does USB 3.0 Expansion Card conflict with other PCI Express cards? If so, please
carefully remove other PCIe cards to determine which card is causing the conflict.
4. USB devices can sometimes cause conflicts that can prevent your computer from turning
on. Try unplugging USB devices from the USB ports on your computer.

11
USB 3.0 Expansion Card
Specifications︱
Dimensions (PCB size) 65.3mm (L) × 69.1mm (W)
Weight 44g
USB Bus Power Output 5V DC, 900mA (max) per port
PC Interface PCI Express® 2.0 single lane (x1)
USB Ports: 2 external
(
su
pp
orts USB 1.1 / 2.0 /
3.0)
Connection Bandwidth Up to 5Gbits per second
Operating Temperature 5℃(41℉) to 35℃(95℉)
Certificates CE, FCC, BSMI
Warranty 2-years
Ordering Information︱
Device Description Transcend P/N
USB 3.0 Expansion Card TS-PDU3

12
Transcend Limited Warranty︱
“Above and Beyond” is the standard we set ourselves for customer service at Transcend.
We consistently position ourselves to be significantly above the industry norm, which is all
part of our commitment to Customer Satisfaction.
Please do not break or remove the warranty sticker on your Transcend products, as this
will void your product warranty.
All Transcend information, Inc. (Transcend) products are warranted and tested to be free from
defects in material and workmanship and to conform to the published specifications. During the
warranty period should your Transcend USB 3.0 Expansion Card fail under normal use in the
recommended environment due to improper workmanship or materials, Transcend will repair the
product or replace it with a comparable one. This warranty is subject to the conditions and
limitations set forth herein.
Duration of Warranty: The Transcend USB 3.0 Expansion Card is covered by this warranty for a
period of two (2) years from the date of purchase. Proof of purchase including the date of purchase
is required to collect on the warranty. Transcend will inspect the product and decide whether to
repair or replace it. Transcend reserves the right to provide a functional equivalent product, or a
refurbished replacement product.
Limitations: This warranty does not apply to product failure caused by accidents, abuse,
mishandling, improper installation, alteration, acts of nature, improper usage, or problems with
electrical power. In addition, opening or tampering with the product casing, or any physical damage,
abuse or alteration to the product’s surface, including all warranty or quality stickers, product serial
or electronic numbers will also void the product warranty. Transcend is not responsible for
recovering any data lost due to the failure of a hard drive device. Transcend’s USB 3.0 Expansion
Card must be used with devices that conform to the recommended industry standards. Transcend
will not be liable for damages resulting from a third party device that causes the Transcend USB 3.0
Expansion Card to fail. Transcend shall in no event be liable for any consequential, indirect, or
incidental damages, lost profits, lost business investments, lost goodwill, or interference with
business relationships as a result of lost data. Transcend is also not responsible for damage or
failure of any third party equipment, even if Transcend has been advised of the possibility. This
limitation does not apply to the extent that it is illegal or unenforceable under applicable law.
Disclaimer: The foregoing limited warranty is exclusive. There are no other warranties, including
any implied warranty of merchantability or fitness for a particular purpose. This warranty is not
affected in any part by Transcend providing technical support or advice.
Online Registration: To expedite the warranty service, please register your Transcend Product
within 30 days of purchase.
Register online at www.transcend.com.tw/register
＊The specifications mentioned above are subject to change without notice.
Transcend Information, Inc.
www.transcend.com.tw
*The Transcend logo is a registered trademark of Transcend Information, Inc.
*All logos and marks are trademarks of their respective companies.