TRENDnet TEW-692GR User manual

Quick Installation Guide
TEW-692GR
1.01

Table of Contents
Version 05.05.2011
English 1
Troubleshooting 10
Wireless Tips
1. Before You Start 1
2. Hardware Installation 4
3. Configure the Wireless Router 6
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1. Before You Start
Package Contents
System Requirements
1
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TEW-692GR
Multi-Language Quick Installation Guide
CD-ROM (User's Guide)
Network Cable (1.5m / 5ft)
Power Adapter (12V DC, 1A)
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A computer with a wired or wireless network adapter properly installed
(Note: It is recommended that you configure the Wireless Router from a wired
computer)
Web Browser: Internet Explorer (6.0 or higher), Firefox 2.0 (6.0 or above), Opera,
Chrome, Safari
Broadband Internet
Installed Cable or DSL Modem

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Collect Internet Service Provider (ISP) Information
Please verify your Internet broadband connection type with your ISP and ensure you have all the information for
one of the following connection types:
1. DHCP (Dynamic IP Address)
Host Name (Optional): ________________
Manually Configure DNS (Enable/Disable)
Primary DNS Server: _____. _____._____._____
Secondary DNS Server: _____. _____._____._____
Use Default MTU Setting (Enable/Disable)
MTU (default: 1500)
MAC Address Clone (Enable/Disable)
2. Static IP Address
IP Address: _____. _____._____._____ (e.g. 215.24.24.129)
Subnet Mask: _____. _____._____._____
Default Gateway: _____. _____._____._____
Primary DNS Server: _____. _____._____._____
Secondary DNS Server: _____. _____._____._____
Use Default MTU Setting (Enable/Disable)
MTU (default: 1500)
MAC Address Clone (Enable/Disable)
3. PPP over Ethernet
User Name: ________________
Password: ________________
Manually Configure DNS (Enable/Disable)
Primary DNS Server: _____. _____._____._____
Secondary DNS Server: _____. _____._____._____
Operation Mode (Keep Alive, On Demand, Manual)
Keep Alive Mode Redial Period (Default: 10 seconds)
On Demand Mode Idle Time (Default: 5 minutes)
Use Default MTU Setting (Enable/Disable)
MTU (default: 1500)
MAC Address Clone (Enable/Disable)
4. PPTP
PPTP Server IP Address: ________________
User Name: ________________
Password: ________________
Address Mode: Dynamic IP or Static IP
IP Address:_____. _____._____._____ (e.g. 215.24.24.129)
Subnet Mask: _____. _____._____._____
Default Gateway: _____. _____._____._____
Operation Mode (Keep Alive, On Demand, Manual)
Keep Alive Mode Redial Period (Default: 10 seconds)
On Demand Mode Idle Time (Default: 5 minutes)
Primary DNS Server: _____. _____._____._____
Secondary DNS Server: _____. _____._____._____
Use Default MTU Setting (Enable/Disable)
MTU (default: 1500)
MAC Address Clone (Enable/Disable)

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5. L2TP
Server IP Address : ________________
User Name: ________________
Password: ________________
WAN Interface IP Type: Dynamic IP or Static IP
IP Address:_____. _____._____._____ (e.g. 215.24.24.129)
Subnet Mask: _____. _____._____._____
Default Gateway: _____. _____._____._____
Operation Mode (Keep Alive, On Demand, Manual)
Keep Alive Mode Redial Period (Default: 10 seconds)
On Demand Mode Idle Time (Default: 5 minutes)
Primary DNS Server: _____. _____._____._____
Secondary DNS Server: _____. _____._____._____
Use Default MTU Setting (Enable/Disable)
MTU (default: 1500)
MAC Address Clone (Enable/Disable)

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2. Hardware Installation
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Note: Gather all information related to your Internet Connection before you start. If necessary,
contact your Internet Service Provider (ISP).
Cable/DSL Modem
Internet
1. Verify that you have an Internet connection
when connecting your computer directly to the
Cable or DSL modem. Open your browser (e.g.
Internet Explorer) and type in a URL (e.g.
http://www.trendnet.com) in the address bar.
2. Power off your cable or DSL modem.
3. Disconnect the network cable from your Cable
or DSL modem and your computer.
4. Connect one end of a network cable to one of
the TEW-692GR's network ports. Connect the
other end of the cable to the computer's
network port.
5. Connect one end of a network cable to the
TEW-692GR's WAN port. Connect the other
end of the cable to your modem's network port.

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7. Power on your cable or DSL modem. Wait until
the LEDs indicate that modem is fully booted
up. Consult with the modem user's guide for
more information.
6. Connect the Power Adapter to the TEW-692GR
and then to a power outlet. Move the power
switch to the “On” position (EU version only).
8. Verify that the following panel lights are on:
Power (Green), LAN (port (1,2,3,4) your
computer is connected to)(Green), WAN
(Green), Wireless (2.4GHz)(Green) and
Wireless (5GHz)(Blue). Please see trouble
shooting section for additional information on
LED behaviors.

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3. Configure the Wireless Router
Note: It is recommended that you configure the Wireless Router from a wired computer.
3. Click Wizard.
1. Open your web browser, type
http://192.168.10.1 in the Address bar, and
then press Enter.
2. Enter the User Name and Password and then
click OK. By default:
User Name: admin
Password: admin
Note: User name is case sensitive.
4. Click Launch Internet Connection Setup
Wizard.
5. Click Next.

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10. Click Wizard.
6. Select the proper Internet Connection Type.
Configure the settings based on information
provided by your ISP. Then click Next.
Note: Each Internet Connection type may have
different options.
7. Click Apply.
8. Click OK.
9. Please wait while the router reboots.
11. Click Wireless Security Setup Wizard.

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12. You will need to configure the following:
Wireless Network Name (SSID) (2.4GHz)
Wireless Network Name (SSID) (5GHz)
The SSID is the wireless network name of
your wireless network (e.g. wireless router or
access point). Enter a unique SSID. Choose
something that you would easily identify when
searching for available wireless networks.
Then click Apply.
Note:
1. To protect your network from any unauthorized access it is recommended to enable wireless
encryption.
2. The example below is for WPA-PSK/WPA2-PSK (AES) (Best) security. If you select WPA-PSK
or WPA2-PSK, make sure your wireless adapters support WPA or WPA2. If your wireless
adapters do not support WPA or WPA2, then select WEP (Good).
3. WEP encryption only supports 802.11b/g speed of up to 54Mbps.
4. Once encryption is enabled on the router, each wireless computer and device must be
configured with the same encryption key.
13. Select Best and then click Apply.
14. Enter characters for your wireless security
password and then click Apply. For
WPA-PSK or WPA2-PSK, the Pre-Shared Key
must be between 8 and 63 ASCII or 64 HEX
characters. Make sure to copy down the
Pre-Shared Key. You will need the Pre-Shared
key when you configure your wireless
adapter(s).

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15. Click Apply.
18. Please wait while the router reboots.
19. Open up your browser and enter in a URL
(e.g. ) to verify that you
have Internet connection.
www.trendnet.com
16. Click OK.
17. Click Reboot the Device.
Your configuration is now complete
Register Your Product
To ensure the highest level of customer service and support, please take a moment to
register your product Online at: www.trendnet.com/register
Thank you for choosing TRENDnet
For detailed information regarding the TEW-692GR’s configuration and advanced settings,
please refer to User's Guide included on the CD-ROM, or TRENDnet's website at
http://www.trendnet.com.
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1. I typed http://192.168.10.1 in my Internet Browser's Address Bar, but an error message
says “The page cannot be displayed.” How can I get into the TEW-692GR's web
configuration page?
1. Check your hardware settings again by following the instructions in Section 2.
2. Make sure the Network Port and Wireless lights are lit.
3. Make sure your TCP/IP settings are set to Obtain an IP address automatically (see the
steps below).
4. If you are still having problems, reset the TEW-692GR. To reset the TEW-692GR, take a
pin or paperclip and press the reset button on the back of the wireless router for 20
seconds. Then let go.
Troubleshooting
Windows 7
Windows Vista
1. Go into the Control Panel, click Network and
Internet, click Network and Sharing Center, click
Change Adapter Settings and then right-click the
Local Area Connection icon and then click
Properties.
2. Click Internet Protocol Version 4(TCP/IPv4) and
then click Properties. Then click on Obtain an IP
address automatically.
1. Go into the Control Panel, click Network
and Internet, click Network and Sharing
Center, click Manage Network Connections
and then right-click the Local Area
Connection icon and then click Properties.
2. Click Internet Protocol Version 4(TCP/IPv4) and
then click Properties. Then click on Obtain an IP
address automatically.
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2. I am not sure what type of Internet Account Type I have for my Cable/DSL connection.
How do I find out?
Contact your Internet Service Provider's (ISP) support service for the correct information.
3. I configured my router with my ISP settings, but I cannot get onto the Internet. What
should I do?
1. Verify that you can get onto the Internet with a direct connection into your modem.
2. Contact your ISP and verify all the information that you have in regards to your Internet
connection settings is correct.
3. Power cycle your modem and router. Unplug the power to the modem and router. Wait
30 seconds, and then reconnect the power to the modem. Wait for the modem to fully
boot up, and then reconnect the power to the router.
4. All the settings are correct, but I cannot make a wireless connection to the Router. What
should I do?
1. Double check that the WLAN light on the Router is lit.
2. Power cycle the TEW-692GR. Unplug the power to the router. Wait 30 seconds and then
reconnect the power to the router.
3. Contact the manufacturer of your wireless network adapter and make sure the wireless
network adapter is configured with the proper SSID. The default SSID of the TEW-692GR
is TRENDnet692_2.4GHz and TRENDnet692_5GHz. If you have enabled any encryption
on the TEW-692GR, make sure to configure the wireless network adapter with the same
wireless security password.
5. When I connect a computer to the router's LAN port, I am not getting Gigabit speeds.
What should I do?
1. Make sure that you have a Gigabit Ethernet adapter installed.
2. Make sure to use a Cat-5e or Cat 6 network cable. Some CAT-5 cables are not rated to
run in Gigabit.
2. Click Internet Protocol (TCP/IP) and then
click Properties. Then click on Obtain an IP
address automatically.
Windows XP/2000
1. Go into the Control Panel, double-click the
Network Connections icon and then
right-click the Local Area Connection icon
and then click Properties.
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LED/Button
Power LED Green Solid
Network Port
Link/Act LEDs
(Ports 1-4)
N/A Off
WAN Link/Act LED
Green
Solid
Wireless (2.4GHz)
LED
Amber
Blinking
Wireless (5GHz)
LED
WPS LED
N/A
Solid
Power Switch
(EU Version only)
Green
Blinking
Reset Button
Amber
Green
Off
WPS Button
N/A
N/A
Solid
Green
Blinking
N/A
Solid
Solid
Blue
Blinking
Blinking
N/A
Off
Off
N/A
Blinking
N/A
Off
Blinking
N/A
Off
N/A
N/A
N/A
Color Sequence Definition
Device is on
LAN port connected at 10/20 Mbps or 100/200Mbps
(Half/Full Duplex)
LAN port data transmitting/receiving at 2000Mbps
(Full Duplex)
LAN port is disconnected/No Ethernet Link
WAN port data transmitting/receiving at 10/20Mbps
or 100/200Mbps (Half/Full Duplex)
WAN port data transmitting/receiving at 2000Mbps
(Full Duplex)
WPS authentication in process
Wireless LAN (2.4GHz) is on or enabled/Wireless data
transmission
Wireless LAN (5GHz) is on or enabled/Wireless data
transmission
Turns on/off power to the TEW-692GR
Hold 20 seconds to reset device to factory defaults
Hold 3 seconds to activate WPS
Device is off
LAN port data transmitting/receiving 10/20Mbps
or 100/200Mbps (Half/Full Duplex)
LAN port is connected at 2000Mbps (Full Duplex)
WAN port is connected at 10/20Mbps or 100/200Mbps
(Half/Full Duplex)
WAN port is connected at 2000Mbps (Full Duplex)
WPS authentication process complete
WAN port is disconnected/No Ethernet Link
WPS is not activated or disabled
Wireless LAN (2.4GHz) is off or disabled
Wireless LAN (5GHz) is off or disabled
If you still encounter problems or have any questions regarding the TEW-692GR, please contact
TRENDnet's Technical Support Department.
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6. Please give me an explanation of all the LEDs and Buttons.

The following are some general wireless tips to help minimize the impact of interference within an
environment.
Assign your network a unique SSID
Do not use anything that would be identifying like “Smith Family Network”. Choose
something that you would easily identify when searching for available wireless networks.
Do not turn off the SSID broadcast
The SSID broadcast is intended to be on and turning it off can cause connectivity issues.
The preferred method of securing a wireless network is to choose a strong form of encryption
with a strong and varied encryption key.
Change the channel
Most wireless access points and routers are defaulted to channel 6. If you have a site survey
tool that will display the channels you can plan your channel selection around neighboring
access points to minimize interference from them. If your site survey tool does not display
the channel try using channels 1 or 11.
Change the channel bandwidth
If you are using an 802.11n router or access point you can also make the following changes.
Change the channel bandwidth to 20/40MHz. This will provide the highest possible
performance using an 802.11n device. Also, if using 802.11n you should be securing the
network with WPA2 security.
Avoid stacking hardware on top of each other to prevent overheating issues
Maintain enough free space around the hardware for good ventilation and airflow. There
should also be plenty of free space around the antennas to allow the wireless signal to
propagate. Please also make sure that the wireless hardware is not placed in any type of
shelving or enclosures.
There are a number of other environmental factors that can impact the range of wireless
devices.
1. Adjust your wireless devices so that the signal is traveling in a straight path, rather than at
an angle. The more material the signal has to pass through the more signal you will lose.
Note: after setting up the SSID, encryption type and encryption key/passphrase, please
make a note of them for future reference. You will need this information to connect your
wireless computers to the wireless router/access point.
Note: Due to Wi-Fi certification considerations if you choose WEP, WPA or WPA2-TKIP
encryption this device may operate in legacy wireless mode (802.11b/g). You may not get
802.11n performance as these forms of encryption are not supported by the 802.11n
specification.
Wireless Tips
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2. Keep the number of obstructions to a minimum. Each obstruction can reduce the range of
a wireless device. Position the wireless devices in a manner that will minimize the amount
of obstructions between them.
3. Building materials can have a large impact on your wireless signal. In an indoor
environment, try to position the wireless devices so that the signal passes through less
dense material such as dry wall. Dense materials like metal, solid wood, glass or even
furniture may block or degrade the signal.
4. Antenna orientation can also have a large impact on your wireless signal. Use the wireless
adapter's site survey tool to determine the best antenna orientation for your wireless
devices.
5. Interference from devices that produce RF (radio frequency) noise can also impact your
signal. Position your wireless devices away from anything that generates RF noise, such
as microwaves, HAM radios, Walkie-Talkies and baby monitors.
6. Any device operating on the 2.4GHz frequency will cause interference. Devices such as
2.4GHz cordless phones or other wireless remotes operating on the 2.4GHz frequency
can potentially drop the wireless signal. Although the phone may not be in use, the base
can still transmit wireless signals. Move the phone's base station as far away as possible
from your wireless devices.
If you are still experiencing low or no signal consider repositioning the wireless devices or installing
additional access points. The use of higher gain antennas may also provide the necessary
coverage depending on the environment.
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Certifications
This equipment has been tested and found to comply with FCC and CE Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received. Including interference that may
cause undesired operation.
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV
INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO
OPERATE THE EQUIPMENT.
Waste electrical and electronic products must not
be disposed of with household waste. Please
recycle where facilities exist. Check with you Local
Authority or Retailer for recycling advice.
ADVERTENCIA
En todos nuestros equipos se mencionan claramente las caracteristicas del adaptador de
alimentacón necesario para su funcionamiento. El uso de un adaptador distinto al
mencionado puede producir daños fisicos y/o daños al equipo conectado. El adaptador
de alimentación debe operar con voltaje y frecuencia de la energia electrica domiciliaria
existente en el pais o zona de instalación.