Tricity Bendix SB 200 User manual

23
MODEL NO.
SB 200
OPERATING AND INSTALLATION INSTRUCTIONS

MODEL NO. SB 200
Voltage: 230/240 Volts AC 50Hz
Wattage: 9.8/10.7kW
Height: 1240mm
Width: 460mm
Depth: 585mm
Weight: 51.4kg
This appliance complies with: European Council Directive 73/23/EEC.
EMC Directive 89/336/EEC.
CE Marking Directive 93/68/EEC.
2
TECHNICAL DETAILS

Technical Details ................................................................................. 2
Contents ......................................................................................... 3
Preface ........................................................................................... 4
Safety ............................................................................................. 5
Before Installation ........................................................................... 5
During Operation ............................................................................ 5
After Use ................................................................................... 6
General .................................................................................... 6
Introduction ...................................................................................... 7
Rating Plate ................................................................................ 7
Installation .................................................................................. 7
Reversible Oven Door ....................................................................... 8
General Notes on Using your Cooker ........................................................ 8
About Condensation and Steam ............................................................. 8
Grill and Oven Furniture ..................................................................... 8
Getting to Know Your Cooker .................................................................... 9
The Control Panel .......................................................................... 9
The Radiant Hob ................................................................................ 10
Recommended Saucepans ................................................................. 10
Hints and Tips ............................................................................. 10
Deep Fat Frying ........................................................................... 10
Preserving ................................................................................. 11
The Grill ......................................................................................... 12
The Grill Pan and Handle ................................................................... 12
Hints and Tips ............................................................................. 12
Grilling Chart .............................................................................. 13
The Oven ........................................................................................ 14
To Fit the Oven Shelves ................................................................... 14
Hints and Tips ............................................................................. 14
Oven Cooking Chart ....................................................................... 15
Roasting Chart ............................................................................. 16
Care and Cleaning ............................................................................... 17
Cleaning Materials ........................................................................ 17
Cleaning the Outside of the Cooker ........................................................ 17
Cleaning the Hob and Hotplate Trims ...................................................... 17
Cleaning the Spillage Tray, Grill and Oven Furniture ........................................ 17
Cleaning Inside the Oven and Grill Compartments .......................................... 17
Care of Stayclean Surfaces ................................................................ 17
Hints and Tips ............................................................................ 18
Something not Working? ........................................................................ 19
Service and Spare Parts ......................................................................... 20
Customer Service Centres ....................................................................... 21
Guarantee Conditions ........................................................................... 23
3
CONTENTS

Dear Customer,
Thank you for buying a Tricity Bendix cooker. With our 80 years experience in
developing and manufacturing the very best in U.K. cookers, you can be
assured that you have purchased a hard working, reliable, quality product.
Tricity Bendix cookers comply with British Standard safety and performance
requirements. They have been approved by BEAB (British Electrotechnical
Approvals Board) and are covered by a 12 month parts and labour guarantee.
To get the best from your new Tricity Bendix cooker, we ask that you PLEASE
READ THESE INSTRUCTIONS CAREFULLY. Particular attention should be
made to cooking times and temperatures which may differ from your previous
cooker.
It is most important that this instruction book is retained with the appliance for
future reference. Should the appliance be sold, or if you move house and
leave the appliance, always ensure that the book remains with the appliance.
This will enable the new owner to be acquainted with the functioning of the
appliance and the relevant warnings.
Please read the whole instruction book before attempting to use the appliance
ensuring you follow the recommendations given.
4
PREFACE

THESE WARNINGS ARE PROVIDED IN
THE INTERESTS OF YOUR SAFETY.
ENSURE THAT YOU UNDERSTAND
THEM ALL BEFORE INSTALLING OR
USING THE COOKER.
PLEASE
READ
CAREFULLY
BEFORE INSTALLATION
This cooker is heavy and care must
be taken when moving it.
Ensure that all packaging, both
inside and outside the cooker has
been removed before the cooker is
used.
If the cooker is to be placed on a
base, measures must be taken to
prevent the cooker slipping from the
base.
The electrical installation work must
be undertaken by a qualified
electrician/ competent person.
It is dangerous to alter or modify
the specifications of the cooker in
any way.
After installation, please dispose of
the packaging with due regard to
safety and the environment.
DURING OPERATION
Do not use this cooker if it is in
contact with water and never
operate it with wet hands.
This cooker is designed to be
operated by adults. Young children
must not be allowed to tamper with
the cooker or play with the controls.
During use the cooker becomes Hot.
Care should be taken to avoid
touching heating elements inside the
oven.
Accessible parts especially around the
grill area, may become hot when the
cooker is in use. Children should be
kept away until it has cooled.
Take great care when heating fats
and oils as they will ignite if they
become too hot.
This cooker has been designed for
cooking edible foodstuffs only, and
must not be used for any other
purposes.
Never place plastic or any other
material which may melt in the oven
or on the hob.
Ensure cooking utensils are large
enough to contain foods to prevent
spillages and boil overs.
The handles of saucepans which are
smaller than the heated area on the
hob will become hot. Ensure your
hand is protected before handling the
pan.
5
SAFETY
Do not try to move the cooker by
pulling the door handles.

Do not leave the grill pan handle in
position when grilling as it will
become hot.
Always use oven gloves to withdraw
the grill pan, when grilling. Follow the
recommendations on page 12.
Ensure that all vents are left
unobstructed to ensure ventilation of
the oven cavity.
Ensure that the anti-tilt shelves are
put in place correctly. Refer to
instructions on pages 14.
Never line any part of the cooker
with aluminium foil.
Always stand back from the cooker
when opening the oven door to allow
any build up of steam or heat to
release.
Do not place sealed cans or
aerosols inside the oven. They may
explode if they are heated.
AFTER USE
Ensure that all control knobs are in
the OFF position when not in use.
For hygiene and safety reasons this
cooker should be kept clean at all
times. A build-up of fats or other
foodstuffs could result in a fire,
especially in the grill pan.
Do not leave utensils containing
foodstuffs, e.g. fat or oil in or on the
cooker in case it is inadvertently
switched ON.
Cookers and hobs become very hot,
and retain their heat for a long period
of time after use. Children should be
kept well away from the cooker until
it has cooled.
GENERAL Under no circumstances should
any repairs be carried out by an
inexperienced person as this may
cause injury or serious malfunction.
This cooker should be serviced by
an authorised Service Engineer and
only genuine-approved spare parts
should be used. Details of repair and
servicing arrangements are supplied
on page 20 of this book.
Do not stand on the cooker or on
the open oven door.
Do not hang towels, dishcloths or
clothes from the cooker or its handle.
They are a safety hazard.
Always switch OFF the cooker at its
power point and allow the cooker to
cool before any maintenance or
cleaning work is carried out.
Only clean this cooker in accordance
with the instructions given in this
book.
6
Your safety is of paramount importance.
Therefore, if you are unsure about any of the
meanings of these WARNINGS contact the:
Customer Care Department
Telephone [phone]
Take care to follow the recommendations
given for tending the food when grilling.

RATING PLATE
Record the model, product and serial numbers on the
back cover of this instruction book from the rating
plate. This is situated on the lower front frame of the
cooker and can be seen upon opening the oven
door.
The cooker must be protected by a suitably rated
fuse or circuit breaker. The rating of the cooker is
given on the rating plate.
Do not remove the rating plate from the cooker
as this may invalidate the guarantee.
INSTALLATION
If your cooker has been damaged in transit, contact
your supplier immediately. DO NOT attempt to install
it.
Your cooker left the factory fully packaged to protect
it from damage. If it is delivered without packaging
and damage has occurred, the manufacturer cannot
accept responsibility. Contact your supplier for
advice.
Once the packaging has been removed the cooker
should only be moved by hand. DO NOT use a sack
barrow or any other aid to lift the cooker as damage
may occur.
Connection to the electricity supply must be carried
out by a qualified electrician/competent person.
The electrical connection should be made using a
double pole isolating switch (cooker socket) with at
least 3mm contact separation in all poles. The cable
must have conductors of sufficiently high
cross-sectional area to prevent overheating and
deterioration.
Six square millimetres ( 6.00mm² ) is the recommend
cross-section area.
This is a type Y appliance which means it is
free-standing and can be fitted with cabinets on one
or both sides. It may also be fitted in a corner
setting.
Side walls which are above hob level should be
protected by heat resistant non-combustible material
and MUST NOT be nearer than 40mm to the hob
side.
A nominal air gap of 10mm at the sides of the cooker
is required to enable the cooker to be moved into
position.
Overhanging surfaces or a cooker hood should be a
minimum of 685mm above the hob.
To move the cooker, open the oven door, and lift the
cooker by holding inside the top of the oven
compartment.
7
WARNING: THIS COOKER MUST BE EARTHED
INTRODUCTION
ed
10 10

REVERSIBLE OVEN DOOR
If you require the oven door to be hinged on the
opposite side, you will need to contact a qualified
Service Engineer. See page 21 for your nearest
Service Centre. PLEASE NOTE that a charge will be
made.
GENERAL NOTES ON USING YOUR
COOKER
We suggest that you run the oven elements for 10 -
15 minutes at 220°C to burn off any residue from
their surfaces. The procedure should be repeated
with the grill for approximately 5-10 minutes.
During this period an odour may be emitted, it is
therefore advisable to open a window for ventilation.
ABOUT CONDENSATION AND STEAM
When food is heated it produces steam similar to a
boiling kettle. The oven is vented to allow some of
this steam to escape. However, always stand back
from the cooker when opening the oven door to allow
any build up of steam or heat to release.
If the steam comes into contact with a cool surface
on the outside of the cooker, e.g. a trim, it will
condense and produce water droplets. This is quite
normal and is not caused by a fault on the cooker.
To prevent discolouration, regularly wipe away
condensation and also soilage from surfaces.
For your safety wall coverings at the rear of the
appliance should be securely fixed to the wall.
GRILL AND OVEN FURNITURE
The following items of grill/oven furniture have been
supplied with the cooker.
1 grill pan
1 grill pan handle
1 grill pan grid
1 spilage tray
2 straight shelves
for oven cooking
The spillage tray sits above the grill element and
prevents fat splashing onto the grill roof.
The spillage tray may be easily removed for cleaning.
Scuffing of the Stayclean oven side linings by the
oven furniture pack may occur during transit. These
marks will disappear after the oven elements have
been burnt off for the first time.
8

THE CONTROL PANEL
FEATURES
A - Hotplate Controls
B - Grill Control
C - Oven Indicator Neon
D - Oven Temperature Control
9
GETTING TO KNOW YOUR COOKER
A B C D

l To operate the hotplates, turn the control knobs
clockwise from the OFF position to the required
setting.
ll The highest number represents the hottest
setting and the lowest number the coolest
setting. Choose a setting appropriate to the
quantity and type of food to be cooked.
RECOMMENDED SAUCEPANS
For speed and economy only good quality
saucepans with flat bases and close fitting lids are
recommended.
The saucepan base should cover the hotplate as
much as possible. A base diameter of up to 225mm
(9") may be used on a 180mm (7") hotplate.
Pressure cookers, preserving pans, etc., should
comply with the recommendations given above.
Traditional round bottomed Woks must not be used
even with a stand. Woks with flat-bottomed bases
are available and do comply with the above
recommendations.
HINTS AND TIPS
l Lift, rather than slide saucepans on and off the
hotplates. This will help to reduce scratches and
maintain the efficiency of the hotplate.
l Avoid placing fish kettles or large preserving
pans across two hotplates as this may cause
damage.
l Follow any guidelines provided by the saucepan
manufacturer, particularly those relating to
recommended heat settings.
l To prolong the life of the hotplates:-
l Never use utensils with a skirt, e.g. a bucket.
l Never use an asbestos mat.
l Never line the spillage tray with aluminium foil
l Never leave the hotplates ON when not
covered with a saucepan.
DEEP FAT FRYING
SPECIAL FRYING NOTE:
For safety purposes when deep fat frying, fill the pan
one-third full of oil, DO NOT cover the pan with a lid
and DO NOT leave the pan unattended. In the
unfortunate event of a fire, switch the cooker OFF at
the electricity supply and cover the pan with a lid or
damp cloth to assist in smothering the flames.
DO NOT use water on the fire. Leave the pan to cool
for at least 30 minutes before moving it.
DO NOT leave the fat or oil in the frying pan on the
hob to store it in case the hob is inadvertently
switched ON.
10
USING THE HOB
THE RADIANT HOB

1. Preparing the food.
Seal the food by coating with flour, egg and
breadcrumbs or batter. Do not use a basket with
batter coated foods as they will stick.
2. Amount of oil.
For safety purposes fill the pan only one-third full
of oil.
3. Testing the temperature of the oil.
It is advisable to use a thermometer to test the
temperature of the oil. Alternatively, drop a small
cube of bread into the oil which should brown in
just under a minute if the oil is at the correct
temperature of 190°C/375°F.
4. Cooking the food.
Lower the food gently into the oil. Do not add too
much food at once or the temperature of the oil
will be reduced and may result in soggy, greasy
food.
Turn the food if necessary; doughnuts float to the
surface so will not brown on the upperside if not
turned. Once cooked, drain the food on
absorbent paper.
5. Double frying chips.
Double frying will ensure good chips. First fry the
chips for a few minutes at 170°C/340°F to seal
the outside. Remove the chips from the oil.
Increase the temperature of the oil to
190°C/375°F to finish cooking and brown the
chips.
Chips may be kept for several hours after the first
frying before finishing off with the second frying.
6. Frying temperatures Celsius Fahrenheit
Scale (oC) Scale (oF)
150 300
First frying of potatoes 170 340
175 350
180 360
Second frying of potatoes 190 375
Frying chicken and fish 195 380
200 390
PRESERVING
1. DO NOT use a pan that overlaps the perimeter of
the hob trim.
2. To allow for a full rolling boil, the pan should be
no more than one third full when all the
ingredients have been added. It is better to use
two pans rather than overfill one, or use half
quantities.
3. Use firm fruit or vegetables and wash well before
using.
4. Preserving sugar gives clear jam, however
granulated sugar is cheaper and gives equally
good flavour.
5. Crystallization may be caused if sugar is not
completely dissolved before bringing jam to the
boil. Over boiling will affect the flavour, setting
properties and colour of the jam.
6. To test jam for setting:
If a jam thermometer is available, boil jam to
104°C. Marmalade should be boiled to 106°C.
If a jam thermometer is not available, remove
pan from heat, place sample of jam on a cold
dish and cool quickly (i.e. in a freezer or frozen
food storage compartment of a refrigerator).
When cold, it will crinkle and hold the mark of a
finger run through it, if it is ready.
7. The scum should be removed as soon as
possible after setting point has been reached.
Marmalade should be allowed to cool before
potting to prevent the peel rising.
11

l To operate the grill, turn the grill control
clockwise from the 'OFF' position to the
required setting.
l The highest number represents the hottest
setting and the lowest the coolest setting.
NOTE
THE GRILL DOOR MUST BE LEFT OPEN DURING
GRILLING.
THE GRILL PAN AND HANDLE
The grill pan is supplied with a removable handle.
To insert the handle, press the button on the handle
with the thumb and pivot the handle slightly upwards
inserting the lip into widest part of the bracket. Move
the handle towards the left, lower into position and
release the button.
Ensure the handle is positively located.
When removing the handle, press the button on the
handle with the thumb and pivot the handle slightly
upwards and towards the right to remove from the
bracket.
Ensure your hand is protected when removing
the grill pan handle as the grill element can
become very hot.
ALWAYS REMOVE THE GRILL PAN HANDLE
DURING GRILLING.
To correctly locate the grill pan ensure the pan
locates into the runners in the grill compartment side
panels. There are two alternative positions.
To check the progress of the food being grilled, the
grill pan should be withdrawn on the runners to
attend to food during cooking or the grill pan can be
lifted away from the cooker and rested on a heat
resistant work surface.
HINTS AND TIPS
l Food should be thoroughly dried before
grilling to minimise splashing. Brush lean
meats and fish lightly with a little oil or melted
butter to keep them moist during cooking.
12
CAUTION - ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE. CHILDREN SHOULD BE
KEPT AWAY.
-
THE GRILL

l Adjust the height of the grilling grid and grill
pan runner position to allow for different
foods.
l When toasting bread use the top runner position.
Adjust the grill pan grid to suit.
l Accompaniments such as tomatoes and
mushrooms may be placed underneath the grid
when grilling meats.
l Preheat the grill on a full setting for a few
minutes before cooking. Adjust the heat setting
and runner position as necessary during cooking.
l The food should be turned over during cooking
as required.
GRILLING CHART
FOOD RUNNER
POSITION GRILL TIME (mins in total)
Bacon Rashers
Beefburgers
Chicken Joints
Chops - Lamb
Pork
Fish - Whole
Trout/Mackerel
Fillets - Plaice/Cod
Kebabs
Kidneys - Lamb/Pig
Liver - Lamb/Pig
Sausages
Steaks - Rare
Medium
Well Done
Toasted Sandwiches
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
5-6
10-15
30-40
15-20
20-30
15-25
10-15
20-30
8-12
10-20
20-30
6-12
12-16
14-20
3-4
Runner positions are counted from the bottom
upwards.
The times quoted above are given as a guide and
should be adjusted to suit personal taste.
Adjust the grill pan grid to suit the type and thickness
of food to be cooked.
13

l To operate the oven turn the oven temperature
control to the required temperature.
THINGS TO NOTE
The oven indicator neon will glow until the oven has
reached the required temperature and then go out.
It will cycle ON and OFF periodically during cooking
showing that the temperature is being maintained.
TO FIT THE OVEN SHELVES
The shelves should be fitted with the straight rods
uppermost on the frame and the forms towards the
back of the oven. If not fitted correctly the anti-tilt and
safety stop mechanism will be affected.
HINTS AND TIPS
l Arrange the shelves in the required positions
before switching the oven ON. Shelves are
numbered from the bottom upwards.
l The oven is fitted with side elements. The top of
the oven is the hottest part of the oven and the
bottom the coolest.
l Avoid placing food too close to the side element
oven linings to prevent scorching.
l Do not line any part of the oven with aluminium
foil as it may cause damage or interfere with the
air circulation.
For best results always:-
l Preheat the oven until the indicator neon goes
out.
l For economy leave the oven door open for the
shortest possible time particularly when placing
food into a pre-heated oven.
14
THE OVEN
Back of Oven
Straight Rods Frame

The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperature
by 10°C to suit individual preferences and requirements.
Shelf positions are counted from the bottom of the oven.
FOOD MAIN OVEN SHELF
POSITIONS
COOKING
TEMP (°C)
APPROXIMATE
COOK
TIME (MINS)
Biscuits
Flapjacks
Shortbread
4 and 5
5
3
190-200
180-190
150-160
10-20
25-30
45-65
Bread
Bread rolls/buns 1 and 5 210-220 20-30
Casseroles - beef
Chicken casserole
Cakes: Small & Queen
Victoria sandwich
Gingerbread
Madeira
Rich fruit
Christmas
Meringues
3
3
2 and 5
2 and 5
3
3
3
2
2
140-150
180-190
180-190
180-190
150-160
170-180
150-160
140-150
90-100
2-3 hours
1½ hours
20-25
20-25
1¼-1½ hours
1-1¼ hours
2¼-23/4hours
Depending on size 3-4½h
2½-3 hours
Convenience Foods
Fish 3 180-190 20-30
Fish pie (potato topped)
Shepherds pie 3 200-210 20-25
Fruit pies and crumbles
Milk puddings
Pastry: Choux- Chocolate eclairs
Profiteroles
Shortcrust- Mince pies
Flaky/Puff pies
4
2
2 and 5
2 and 5
2 and 5
3
210-220
150-160
190-200
180-190
200-210
220-230
40-45
1½-2 hours
30-35
20-30
15-20
30-40
Quiche Lorraine/tarts/flan
Meat pie 5 200-210 30-45
Plate tarts/pies 2 and 5 200-210 30-45
Scones
Soufflés 2 and 5 3230-240 200 8-12 30-40
Roasting Meat and Poultry 1 180-200 See Roasting Chart
Pasta e.g. Lasagne 3 200 30-40
Vegetable dishes
Baked jacket potatoes
Baked stuffed marrow
Baked stuffed tomatoes
Roast potatoes
2 and 4
5
3
5
200
200
190
200-220
1-1½ hours
30-35
20-25
1-1½ hours
Yorkshire puddings: (large)
(individual) 5 2 and 5 230 230 35-40 35-40
15
OVEN COOKING CHART
Follow instructions on the pack

The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the
temperatures by 10° C to suit individual preferences and requirements.
TEMPERATURES (°C) COOKING TIME
MEAT OVEN
Beef
Beef, boned
Mutton and Lamb
Pork and veal
Ham
Chicken
Turkey and goose
Duck
Pheasant
Rabbit
Potatoes with
meat
Potatoes without
meat
180-200
180-200
180-200
180-200
180-200
180-200
180-200
180-200
180-200
180-200
180-200
190-200
20-35 minutes per ½kg (1lb)
and 20-35 minutes over
25-35 minutes per ½kg (1lb)
and 25-35 minutes over
25-35 minutes per ½kg (1lb)
and 25-35 minutes over
30-40 minutes per ½kg (1lb)
and 30-40 minutes over
30-40 minutes per ½kg (1lb)
and 30-40 minutes over
15-20 minutes per ½kg (1lb)
and 20 minutes over
15-20 minutes per ½kg (1lb) up
to 3½kg (7lb) then 15 minutes
per ½kg (1lb) over 3½kg (7lb)
25-35 minutes per ½kg (1lb)
and 25-35 minutes over
35-40 minutes per ½kg (1lb)
and 35-40 minutes over
20 minutes per ½kg (1lb)
and 20 minutes over
according to size
according to size
16
ROASTING CHART

ALWAYS SWITCH OFF THE
SUPPLY BEFORE CLEANING
CLEANING MATERIALS
Before using any cleaning materials on your cooker,
check that they are suitable and that their use is
recommended by the manufacturer.
CLEANING THE OUTSIDE OF THE
COOKER
DO NOT use abrasive cleaning materials, or
scourers on the outside of the cooker as some of the
finishes are painted and damage may occur.
Cleaners that contain bleach should NOT be used as
they may dull the surface finishes. Regularly wipe
over the control panel, splashback, oven doors and
cooker sides using a soft cloth and liquid detergent.
DO NOT ATTEMPT TO REMOVE ANY OF
THE CONTROL KNOBS FROM THE
AS THIS MAY CAUSE DAMAGE AND IS A
SAFETY HAZARD.
CLEANING THE HOB AND
HOTPLATE TRIMS
Clean the hob surface with liquid detergent or a mild
abrasive cream cleaner, e.g. Jif.
The chrome hotplate trims are removable for
cleaning, and can be washed in the dishwasher. The
hotplate supports should NOT be removed.
CLEANING THE SPILLAGE TRAY,
GRILL AND OVEN FURNITURE
All removable parts, except the Stayclean oven side
linings and grill pan handle can be washed in the
dishwasher.
The grill pan, spillage tray and oven shelves can be
cleaned using a soap impregnated steel wool pad.
The grill pan grid should be cleaned using hot soapy
water. Soaking first in soapy water will make cleaning
easier.
CLEANING INSIDE THE OVEN AND
COMPARTMENTS
The vitreous enamel in the grill compartment and on
the oven base can be cleaned using normal oven
cleaners or aerosol oven cleaners with care.
Ensure that the manufacturers instructions are
followed and that all parts are well rinsed afterwards.
Aerosol cleaners must not be used on the
Stayclean side linings and must not come into
contact with elements as this may cause
CARE OF STAYCLEAN SURFACES
Your cooker has oven linings coated with a special
finish to help make cleaning the oven easier.
The Stayclean surfaces destroy splashes of food and
fats when the oven temperature is raised to around
220°C.
It is a good idea to run the oven for an hour or two
per week to ensure continued good performance
from the Stayclean finish.
THINGS TO NOTE
When operating the cooker at higher temperatures
than used in normal cooking the surfaces of the
cooker may get hotter than usual. Children should be
kept away.
17
ELECTRICITY
GRILL
PANEL
damage.
CARE AND CLEANING

HINTS AND TIPS
l Manual cleaning of the Stayclean linings is not
recommended. Damage will occur if abrasives or
aerosol sprays of any kind are used.
l Slight discolouration and polishing of the
Stayclean surfaces may occur in time. This does
not affect the Stayclean properties in any way.
l A good time to allow the oven to run on is after
the weekly roast. After removing the roast, turn
the oven up to 220°C and allow to run for an hour
or so. Some soilage will remain.
It is important not to allow a build-up of soilage as
this can prevent the Stayclean from working.
l Follow the recommendations below to keep oven
soilage to a minimum.
l Cook at the recommended temperatures. Higher
temperatures during roasting will increase
soilage. Try cooking at lower temperatures for an
increased length of time, you will save energy
and often the joint is more tender.
l Use minimal, if any, extra oil or fat when roasting
meat, potatoes only require brushing with fat
before cooking. Extra fat in the oven during
roasting will increase splashing and soilage.
l It is NOT necessary to add water to the meat tin
when roasting. The water and the fat juices from
the joint create excessive splattering during
cooking - even at normal temperatures, as well
as causing condensation.
l Covering joints during cooking will also prevent
splashing onto the interior surfaces. Removing
the covering for the last 20-30 minutes will allow
extra browning if required. Some large joints and
turkeys especially benefit by this method of
cooking, allowing the joint to cook through before
the outside is over-browned.
18

We strongly recommend that you carry out the
following checks on your cooker before calling a
Service Engineer. It may be that the problem is a
simple one which you can solve yourself without the
expense of a Service call.
If our Service Engineer finds that the problem is
listed below you will be charged for the call whether
or not the cooker is under guarantee.
The cooker does not work at all:
* Check that the cooker has been wired in and
is switched on at the wall.
* Check that the main cooker fuse is working.
The oven temperature is too high or low:
* Check that the recommended temperatures
are being used (see page 15). Be prepared
to adjust up or down by 10°C to achieve the
results you want.
The hotplates are slow to boil or simmer
inadequately:
* Check that the saucepans being used are
suitable. See page 10.
The oven is not cooking evenly or the side
opening door will not stay open:
* Check that the cooker is level.
19
SOMETHING NOT WORKING?

In the event of your appliance requiring service, or if
you wish to purchase spare parts please contact
your local Tricity Bendix Service Force Centre by
telephoning:
0870 5 929929
Your call will be routed to the Service Force Centre
covering your post code area. The address of your
local Service Force Centre is detailed on pages 21 -
22.
For Service in the Republic of Ireland contact
Tricity Bendix
Long Mile Road
Dublin 12
Telephone: [phone]
Before calling out an engineer, please ensure you
have read the details under the heading 'If
Something Doesn't Work'.
When you contact the Service Centre you will need
to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model, product and serial number of the
appliance (found on the rating plate)
5. The purchase date
20
SERVICE AND SPARE PARTS
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your Tricity Bendix appliance, or further information on Tricity Bendix
products, you are invited to contact our Customer Care Department by letter or telephone as follows:
Customer Care Department
Tricity Bendix
55 - 77 High Street
Slough
Berkshire
SL1 1DZ
Tel: [phone] *
(* calls to this number may be recorded for training purposes.)