Triumph Adler FAX 525 User manual

English
ii
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. The manufacturer
assumes no responsibility for the results of errors beyond its control. The
manufacturer also cannot guarantee that changes in software and
equipment made by other manufacturers and referred to in this guide will
not affect the applicability of the information in it. Mention of software
products manufactured by other companies does not necessarily
constitute endorsement by the manufacturer.
Copyright © 2004. All rights reserved.
This product complies with the requirements of the
Council Directives 89/336/EEC (EMC), 73/23/EEC
(LVD) and 1999/5/EC (R&TTE), as amended where
applicable, on the approximation of the laws of the
member states relating to Electromagnetic
Compatibility, Low Voltage and Radio &
Telecommunications Terminal Equipment.

English
iii
Table of contents
Table of contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Notes, cautions and warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Chapter 1 - Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
MFP option kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Component identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Control panel keys and indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
One touch keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Selecting functions and programming. . . . . . . . . . . . . . . . . . . 13
Signal tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 2 - Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Getting started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Where to install your fax machine . . . . . . . . . . . . . . . . . . . . . . . . 16
Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing paper trays and stackers . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting a telephone line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting a telephone, handset or answering machine . . . . . . . 23
Connecting the power cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Setting the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting answering mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Answering mode options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Changing answering mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Fax machine identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting fax machine identification . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting to a PBX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
MFP function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

English
iv
Chapter 3 - Dial Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Programming One Touch keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chain dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Programming Auto Dial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Programming groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 4 - Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Preparing documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Document size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Multiple page documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Loading documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sending fax to a single location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Search key dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Real-time dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Confirming results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Stopping a transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Receiving faxes manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Receiving faxes in memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Memory reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
No paper reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
No toner reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Cancelling messages stored in memory . . . . . . . . . . . . . . . . . . . . 46
Rejecting unsolicited fax messages . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Power failures and memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making copies using manual paper feeder . . . . . . . . . . . . . . . . . . 48
Using voice request. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Initiating voice request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Answering voice request. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Chapter 5 - Advanced Operations. . . . . . . . . . . . . . . . . . . . . . 50
Sending faxes to multiple locations and/or groups. . . . . . . . . . . . . . . 50
Delayed sending of faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Sending delayed faxes to single locations. . . . . . . . . . . . . . . . . . . 53
Sending delayed faxes to groups and/or multiple individual
locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Cancelling delayed transmission. . . . . . . . . . . . . . . . . . . . . . . . . . 57
Confidential faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Sending confidential faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Receiving confidential faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Creating confidential mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

English
v
Closing confidential mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Changing mailbox password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Printing confidential faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Relay broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Relay initiating station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Relay key station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Relay broadcast report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Initiating relay broadcast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Polling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Polling transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Polling reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Cancelling polling transmission . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Standard one-time/bulletin polling . . . . . . . . . . . . . . . . . . . . . 67
ITU bulletin polling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Printing bulletin messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Dual access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
While sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
While receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
While making copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
While printing reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 6 - Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Customising features and operations . . . . . . . . . . . . . . . . . . . . . . . . . 70
Viewing your current settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
User function settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
User function settings list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Changing user function settings . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Setting distinctive ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Personal mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Creating personal mailbox (polling) . . . . . . . . . . . . . . . . . . . . . . . 79
Closing personal mailbox (polling). . . . . . . . . . . . . . . . . . . . . . . . 80
Forward number programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Memory password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Creating a memory password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Changing a memory password . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Deleting a memory password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Restricted Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Creating a restricted ID password . . . . . . . . . . . . . . . . . . . . . . . . . 83
Changing a restricted ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Closing a Restricted ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

English
vi
Dial Parameter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Dial parameter settings list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Changing dial parameter settings . . . . . . . . . . . . . . . . . . . . . . . . . 86
Chapter 7 - Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Understanding reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Activity report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Broadcast confirmation report. . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Active memory files report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Telephone directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Configuration report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Message confirmation report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Confidential reception report . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Broadcast entry report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Power outage report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Protocol dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Printing reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Printing message confirmation report . . . . . . . . . . . . . . . . . . . . . . 91
Printing other reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Codes used in reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Result codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Communication codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Chapter 8 - Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Clearing document jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Clearing printing paper jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Replacing the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Replacing the image drum unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Reading print counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Shipping the fax machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Problem checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Display panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Normal display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Appendix A - Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Appendix B - ISDN G4 Option. . . . . . . . . . . . . . . . . . . . . . . . . 112
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
ISDN programming flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Term definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

English
vii
Other settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
ISDN dial mode (user setting 30) . . . . . . . . . . . . . . . . . . . . . . . . 113
ISDN dial mode (communication parameter) . . . . . . . . . . . . . . . 114
Speech receive (user setting 31) . . . . . . . . . . . . . . . . . . . . . . . . . 114
Other related functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Display message examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Appendix C - MFP PC Interface Kit . . . . . . . . . . . . . . . . . . . 116
MFP option kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
As a PC printer: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
As a PC Scanner: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
PC Fax Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

English
viii
Notes, cautions and warnings
Note: A note appears in this manual like this. A note provides
additional information to supplement the main text which may
help you to use and understand the product.
CAUTION:
A caution appears in this manual like this. A caution provides additional
information which, if ignored, may result in equipment malfunction or
damage.
WARNING
A WARNING APPEARS IN THIS MANUAL LIKE THIS. A WARNING
PROVIDES ADDITIONAL INFORMATION WHICH, IF IGNORED,
MAY RESULT IN A RISK OF PERSONAL INJURY.

English
Chapter 1 - Introduction 1
Chapter 1 - Introduction
This fax machine uses advanced Light Emitting Diode technology to
transfer received and copied images to plain paper. It is designed to make
the sending and receiving of faxes a fast and trouble free process.
Features
The fax machine includes the following features:
• 10 One Touch keys for automatic, single-key dialling of
preprogrammed telephone numbers.
• 100 AUTO DIAL numbers for automatic dialling of additional
preprogrammed telephone numbers.
• 10 Groups can be programmed to allow you to transmit a document
to multiple locations with a single selection.
• A search feature to allow you to look for preprogrammed telephone
numbers by name.
• Halftone transmission in up to 64 shades of grey.
• Fax communication at up to 33 600 bits per second.
• Automatic redial and page re-transmission when a telephone number
is busy or when problems occur in communication.
• Advanced transmission and reception features, including delayed
transmissions, transmission to multiple locations, confidential
transmission and reception, relay broadcast initiate and polling.
• Advanced memory transmission and reception features, including
automatic reception into memory with or without password printing.
• Reports to help you keep track of the operations and settings of your
fax machine.
• Automatic power save mode.
• Answering modes for manual and automatic fax reception, automatic
switching between incoming voice and fax messages and allows an
answering machine to be connected in series to the telephone line
after the fax machine.

English
Chapter 1 - Introduction 2
• A closed network feature to allow you to limit who can send faxes to
your fax machine, or to limit both where faxes can be sent to and
received from.
• Your fax machine can also make 50 copies of an original document
using standard weight (80 gsm) paper.
• 4 MB of built-in memory.
• During transmissions, your fax machine will begin scanning data into
memory as it begins dialling (Instant Dialling), thus saving time since
it does not wait for a connection on the receiving end.
• Advanced dual access feature allowing you to load and prepare
documents for transmission while your fax machine is sending or
receiving another message.
• High speed scanning of original documents.
• Restricted operation of your fax machine by using a four digit
password.
Product options
MFP option kit
This option allows your fax machine to communicate with a computer.
See Appendix C for more information.
ISDN
This option allows your fax machine to send and receive digital communi-
cations. See Appendix B for more information.