TruGolf E6 Interactive Sports Camera User manual

INTERACTIVE
SPORTS CAMERA
MANUAL (3.0)

1
E6 INTERACTIVE
SPORTS CAMERA
MANUAL (3.0)
CONTENTS
How the E6 Interactive Sports Camera Works 1
Installing the E6 Interactive Sports Camera 2
•Vista Simulator 2
•Other Simulator Setups 4
•Mounting with a Light Track 5
•Mounting with a Universal Projector Mount 7
•Using an IR Booster 8
Conguring E6 Interactive Sports Camera 9
•Front Floor Area 10
•Screen Image Boundary 10
•Back Floor Area 10
•Play Area 11
•Tee Position 11
•Conguration 11
•Test Setup 13
•Advanced Settings 13
CONTACT CUSTOMER SUPPORT
Monday–Friday
9:00 am–5:00pm MST
Toll Free: 877-711-6691
Direct Line: 801-677-1123
https://trugolf.com/support
HOW THE E6 INTERACTIVE
SPORTS CAMERA WORKS
The E6 Interactive Sports Camera tracking system has the following
components within the enclosure:
• 2 depth cameras (one in the back end of the enclosure, pointed forward
toward the screen, one in the front end, pointed back toward the player)
• A microphone (for voice activation options)
When a ball is hit/kicked/thrown, the two cameras track the ball, determine
the speed and direction, and then translate that information on-screen.
OTHER ITEMS INCLUDED WITH THE E6 ISC:
• Light Track and Universal Projector Mount
• 30’ Extension cord
• 32’ USB 3.0 Fiber Optic Cable
• Remote Power Switch (Optional)
• IR Booster Light(s) w/ Power Adapters and Mounts (Optional)
• Three-prong outlet Adapter (Optional)
Front Camera Rear Camera

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INSTALLING THE
E6 INTERACTIVE SPORTS
CAMERA
If you have a Vista simulator with an overhead light track, continue on to the
next section. Otherwise, go to the “FOR ALL OTHER SIMULATOR SETUPS”
section on page 3. There, you can determine the best way to install the E6 ISC,
based on the height of your ceiling and size of your space. Once you determine
this, please view the corresponding video(s), using the link(s) below.
Before starting, here are some terms to get familiar with:
• Play Area: The section of oor where you run toward the ball
• Tee Position: The spot where you place a ball to be kicked/hit
• Floor Area: The section of oor between the Play Area and the screen
INSTALLING THE E6 INTERACTIVE SPORTS
CAMERA ENCLOSURE
The E6 Interactive Sports Camera enclosure should be installed to a height of
8–10 ft. above the oor. If you have a Vista simulator with an overhead light
track, the enclosure can be mounted to the light track. If not, you will need to
attach a light track or a universal projector mount to the ceiling, depending
on the height of the ceiling. See below for instructions.
IF YOU HAVE A VISTA SIMULATOR:
The E6 Interactive Sports Camera enclosure attaches to the light track above
the play area.
THINGS YOU WILL NEED:
• Phillips screwdriver or drill
• Ladder
MOUNTING INSTRUCTIONS:
1| WARNING! To avoid electric shock, unplug the light track from the power
outlet before attempting any of the following.
2| If you have a light already installed on the light track, this will need to be
removed rst. Simply twist the light 90 degrees and slide it back.
3| Use a Phillips screwdriver to remove the cap from the end of the light
track and slide the light out.
4| Slide the E6 ISC enclosure into the light track using the two track guides
on top of the enclosure. The track guides t only one way, so you may
need to adjust them. Slide the enclosure all the way to end of the track.
(see illustration for nal position).
IMPORTANT! Make sure the end where the cables come out is facing the screen.
5| If you removed a light in the previous steps, replace it now by sliding it back
onto the track and twisting 90 degrees to lock it in place.
6| Replace the light track cap.
7| Plug the power back in and adjust the overhead light to shine over the
back two rows of the TruTrack 2 Club Sensors.
8| Plug in the USB extension cable’s female end to the camera USB, then
plug the USB extension cable’s male end into an open USB 3.0 port on
the computer.
9| Plug in the power cable and run both the power cable and USB Cable
along the framing and to the computer (see illustration).
NOTE: Handle the USB 3.0 Fiberoptic Cable with care as a bend or kink in the
cable will cause a signal degradation or complete loss of signal.
10| Position the light xture to shine on the 3 rows of sensors.
IMPORTANT! The overhead light must be positioned to light the 3 rows of
sensors for tracking to work properly when playing golf.

4 5
THINGS YOU WILL NEED:
• 2 ft. Light Track -OR- Universal Projector Mount
• Tape Measure
• Pencil
• Phillips Screwdriver or Drill
• Plumb Bob (optional)
• 2 1½” Wood Screws -OR- 2 self-drilling Drywall Anchors
• 4 4M Screws (for use with a universal projector mount)
• 4 Washers (for use with a universal projector mount)
IMPORTANT! When mounting a light track or universal projector mount,
please reference the instructions and materials that come with them.
MOUNTING WITH A LIGHT TRACK:
1| Measure to determine the center of the projection screen.
IMPORTANT! The light track must be aligned exactly perpendicular to the
center of your projection screen.
2| Use a measuring tape to measure the height of the ceiling above the
play area (see diagram on page 2 for location of play area).
3| Measure from the center point of the projection screen back the same
distance as the ceiling height (the measurement from Step 2) and make a
mark on the ceiling.
NOTE: If you have limited Play Area and this mark is less than 6 ft. from
the back wall (behind the Play Area), you can make the mark closer to the
screen, up to 10% closer.
EXAMPLE: If the distance from the oor to ceiling was 8 ft., make a mark 8
ft. from the screen.
TIP: To ensure that this mark is properly aligned with the center of the
screen, either measure from a side wall or lay the extended tape measure
on the oor from the screen to the necessary distance and use a plumb bob.
4| Next, make a second mark on the ceiling, 2 ft. closer to the screen (in
this example, 6 ft. from the screen), again, exactly aligned with the center
of the screen.
FOR ALL OTHER SIMULATOR SETUPS:
You will need to mount either a light track or a universal projector mount to
your ceiling, which the E6 Interactive Sports Camera will then attach to. The
type of mount you need depends on your setup:
USE A LIGHT TRACK IF:
• Your ceiling is 8 ft. high (Diagram 1)
• Your ceiling is over 8 ft. high (up to 10’) and you have plenty of Play
Area (space to run and kick the ball) (Diagram 2)
USE A UNIVERSAL PROJECTOR MOUNT IF:
• Your ceiling is over 10 ft. high (Diagram 3)
• The ceiling is over 8 ft. high and you have limited Play Area (Diagram 4)
NOTE: “Limited Play Area” is less than 6 ft. of space between where you
will kick hit the ball and back wall of the room.
8 ft
8 ft
1ft
PLAY AREAFLOOR AREA
SCREEN
TRACK LIGHT
Diagram 1
PLAY AREAFLOOR AREA
SCREEN
TRACK LIGHT
8 -10 ft
8 -10 ft
1ft
Diagram 2
PLAY AREAFLOOR AREA
SCREEN
UNIVERSAL PROJECTOR MOUNT
8 ft
8 ft
1ft
Diagram 3
PLAY AREAFLOOR AREA
SCREEN
UNIVERSAL PROJECTOR MOUNT
10 ft
10 ft
1ft
Diagram 4

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5| Attach the light track to the ceiling between the two marks, following
the instructions included with the light track.
• If mounting directly into a wooden stud, use the wood screws.
• If mounting into drywall, use the self-drilling drywall anchors.
6| Use a Phillips screwdriver to remove one cap o of the end of the light track.
7| Slide the E6 Interactive Sport Camera enclosure into the light track
using the two track guides on top of the enclosure.
IMPORTANT! Make sure the end where the cables come out is facing the screen.
8| Replace the light track cap.
9| Plug in the USB extension cable’s female end to the camera USB, then plug
the USB extension cable’s male end into a USB 3.0 port on the computer.
NOTE: Handle the USB 3.0 Fiberoptic Cable with care as a bend or kink in the
cable will cause a signal degradation or complete loss of signal.
10| Plug in the power cable and run both the power cable and USB cable
along the framing and to the computer.
MOUNTING WITH A UNIVERSAL PROJECTOR MOUNT:
1| Measuring from the exact center of the screen, make a mark on the
ceiling at the distance you measured in Step 1, less 1 ft.
EXAMPLE: If the ceiling height is 10 ft., make a mark at 9’. Centering the
universal projector mount on this mark will put the back end of the E6
Interactive Sports Camera in the correct position (the same distance from
the screen as from the oor).
Center Mark
2 ft.
SCREEN
2| Attach the universal projector mount to the ceiling, following the
instructions included with the universal projector mount.
• If mounting directly into a wooden stud, use the wood screws.
• If mounting into drywall, use the self-drilling drywall anchors.
3| Attach the E6 Interactive Sports Camera enclosure to the universal
projector mount, using the washers and 4M screws.
IMPORTANT! If you have an overhead projector and will be attaching the E6
ISC to the projector mount, be aware that the E6 ISC may block the top portion
of the projected image on-screen. In this case, you must either switch to a Light
Track mount for the E6 ISC or lower the height of your projector.
4| Plug in the USB extension cable’s female end to the camera USB, then plug
the USB extension cable’s male end into a USB 3.0 port on the computer.
NOTE: Handle the USB 3.0 Fiberoptic Cable with care as a bend or kink in the
cable will cause a signal degradation or complete loss of signal.
5| Plug in the power cable and run both the power cable and USB cable
along the framing and to the computer.
USING AN IR BOOSTER TO IMPROVE SHOT REGISTRATION
AND ACCURACY
The E6 ISC is designed to work well in relatively low light, so your space
should be lit just well enough for the ISC to see balls in the Floor Area
(between the Tee Position and screen), but not so bright that the ambient light
washes out the projected image on the screen. With a high ceiling or not
enough light, the ISC may have trouble tracking objects, in which case, you
may need an IR BOOSTER Add-On.
IMPORTANT: When mounting the IR Booster, it must be installed high
enough so that the unit itself does not fall into the eld of view of the
ISC screen-facing camera. In addition to mounting it as exemplied in
the diagram below, you can also check to see if it is appearing in the ISC
camera’s eld of vision once you reach the conguration stage (later in this
manual) and make adjustments.
PLAY AREAFLOOR AREA
SCREEN

8 9
CONFIGURING THE
E6 INTERACTIVE SPORTS CAMERA
The E6 Interactive Sports Camera comes with a program that guides
users through the required process of conguring the tracking system.
This program is accessed in the ADMIN TOOLS section of the E6 Product
Launcher. Follow the steps below to congure E6 Interactive Sports Camera.
TO CONFIGURE THE E6 INTERACTIVE SPORTS CAMERA
TRACKING SYSTEM:
IMPORTANT! Before starting the conguration, remove all objects from the oor area.
1| To congure the E6 Interactive Sports Camera, the E6 Product Launcher
must be installed. Refer to the E6 Product Launcher manual.
https://trugolf.com/downloads/manuals/E6_Product_Launcher_Manual.pdf
2| Double-click the E6 Product Launcher icon from the PC desktop or taskbar.
3| In the E6 Product Launcher, click on the MENU ICON in the upper-
right corner and then select ADMIN TOOLS.
4| Select E6 Interactive Sports Camera CONFIG.
5| On the CAMERA SETUP screen, identify the FrontView and RearView cameras.
• The projection screen should appear on the left; if it isn’t, click the
middle arrows to switch views.
• If either camera is upside-down, click the corresponding rotate button
on the left or right.
• Approximately 3/4 of the projection screen (height) should be visible.
If not, adjust the rear (front-facing) camera.
INSTALLING AN IR BOOSTER LIGHT
1| The light must be in front (on the screen side) of the E6 ISC.
2| Clamp/attach the light to the ceiling or the E6 ISC enclosure.
IMPORTANT! The IR Booster Light should be high enough that it won’t
obstruct the view of the rear (screen-facing) ISC camera. If necessary,
attach the light slightly closer to the screen.
3| Aim the light so its cone of infrared light covers the oor from 1 ft.
away from the base of the screen to 2-3 ft. in front of the Play Area.
IMPORTANT! The IR Booster must not project infrared light onto the screen.
4| Plug in the light, using the provided 3-Prong Power Adapter.
IMPORTANT! The IR Booster Light requires its own individual power supply.
TIP: To preserve the life of the IR Booster, we strongly suggest
unplugging it when not in use. If your installation is done by a TruGolf
technician, a remote switch can be provided.
INSTALLING TWO IR BOOSTER LIGHTS
In some rare cases (usually with custom installations with very high ceilings
or very large Play Areas) a second IR Booster Light may be required.
See the previous page for instructions on installing a single IR Booster
Light. When installing a second light, it should be clamped/attached
immediately in front of and in line with the rst light.
When both lights are installed, adjust them so the front light covers the
oor up to 1 ft. away from the base of the screen and the back light
slightly overlaps the area covered by the front light.
PLAY AREAFLOOR AREA
SCREEN

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IMPORTANT! If signicantly less than 3/4 of the projection screen is visible,
the E6 Interactive Sports Camera will not track balls accurately, so the
mounted enclosure will need to be repositioned!
• When nished, click NEXT.
6| On the FRONT FLOOR AREA screen, dene the ball tracking area.
• Click the four corners of the oor area in front of the projection
screen. This doesn’t need to be exact, but be sure not to overlap onto
the projection screen.
• When nished, click NEXT.
7| On the SCREEN IMAGE BOUNDARY screen, dene the boundaries of
the screen image.
• In some cases, the image projected on the screen may not reach the
bottom or sides of the physical screen. In this step, you need to select
only the projected IMAGE, not the entire screen.
• Highlight the area of the IMAGE projected on the screen by clicking
the two bottom corners and two points near the top corners. Only
the two bottom points need to be exact.
• Next, use a tape measure to measure the distance between the oor
and the bottom of the projected IMAGE and then enter the number (in
inches).
• When nished, click NEXT.
8| On the BACK FLOOR AREA screen, click four points to highlight a square
or rectangle where you will be kicking or hitting balls.
• This doesn’t need to be exact, but the selected area should all
be at the same height (in other words, everything within the square
should be level).
• When nished, click NEXT.
9| On the PLAY AREA screen, dene the boundaries of the play area.
• Click the four corners around the area where you will be kicking and
hitting the ball. The camera will ignore any movement outside this
area. This is important if non-players might be behind or beside the
play area.
• When nished, click NEXT.
10| On the TEE POSITION screen, determine where the ball will be hit/
kicked/thrown from.
• To start, place a ball on the oor and check to see where it appears in
the camera view.
• Next, move the ball until it’s centered. Ideally, the ball should be near
the bottom of the camera view, if that will provide sucient space to
kick/hit.
• When the ball is in the correct position, click on the ball. This marks
the Tee Position and is where balls should be kicked/hit from.
• When nished, click NEXT.
11| On the CONFIGURATION screen, verify if you have a Standard
Conguration or Custom.
• With the standard E6 Interactive Sports Camera system (all components
inside the enclosure), select STANDARD CONFIGURATION.
• Select CUSTOM CONFIGURATION only if the cameras and
microphone are separately mounted (with no enclosure).
With a CUSTOM CONFIGURATION, the following settings must be entered:
Platform Height: If the area where you kick/hit/throw is on a raised
platform, enter the distance (in inches) between the oor and the
platform surface.

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12| On the TEST SETUP screen, conrm your setup.
• This should represent the layout and dimensions of your setup. If not,
start over.
• Throw or kick a ball; a red line should appear, showing the ball path.
If not, start over.
• When nished, click SAVE & EXIT.
13| ADVANCED SETTINGS
• Clicking the TRUGOLF SIMULATORS logo opens Advanced Settings.
These should be used only if you have technical issues and are in
contact with TruGolf tech support.
• To exit Advanced Settings, click the BASIC button at the bottom of
the screen.
Tee to Screen: Enter the distance between the Tee Position
(determined on the previous screen) and the projection screen.
Horizontal Rotation: To determine this value, throw or kick a ball
(hard) from the tee position to the screen; the horizontal rotation
(the dierence in alignment between the two cameras) will be
automatically determined.
• When nished, click NEXT.

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TROUBLESHOOTING
Tracking on my system is not working or is inconsistent:
Solution 1: Check to see if the Interactive Sports Camera hasn’t moved
since the last time you ran the calibration utility. If it has, please ensure
the camera array is secure and run the calibration tool again.
Solution 2: Check to see if your lighting has changed. If your lighting is
dierent to the lighting you had when you rst calibrated the camera (for
example: you turned on or o extra lights which change the amount of
lighting in the player area), either a) Return your lighting to the same as it
was during calibration, or b) run the calibration tool again under the new
lighting conditions.
Solution 3: Sometimes there are unforeseen circumstances that can
alter how the tracking system picks up objects that may not be covered
in the above solutions. In this case, please run the calibration tool again.
This may help clear out any issues that may have caused problems since
the last time the tool was run.
Solution 4: With some installations, particularly those with ceiling
heights of 9 feet or more, extra light may be required to track some balls
(particularly lower moving balls, or balls rolled along the ground at lower
velocities). The ISC can utilize IR Boosters to help in these cases. If you
are not already using an IR booster, TruGolf can provide one to improve
tracking in certain cases. Refer to the “IR Booster” section of this manual
for more information on how to install one on your simulator.
My microphone is not picking up my voice commands, or is inconsistent:
Solution 1: If you are in a particularly loud or echoic environment, the
microphone may have trouble picking up your voice. Ensure that you
are speaking loudly and clearly at the tee position when making voice
commands.
Solution 2: The microphone sensitivity may be set too low or too high.
Refer to the section of the manual called “Setting up your microphone”
to ensure your levels are set correctly.
I’m getting a message on screen that says my ISC tracking system has
an “error” or is “restarting”, or something similar.
Solution 1: If the on-screen message provides a status like “Restarting”,
or “Rebooting”, or “Initializing”, it means the system has undergone a
recent change or automatic update. If this is the case, please wait for
the message to go away on its own and avoid using the computer or
simulator during this time. If the message remains on-screen for more
than 5 minutes, you may need to force a restart of the MultiSport
software. Simply open the game menu, quit the game, and relaunch it.
This will force the tracking system to complete the update process.
Solution 2: If the on-screen message something like “ISC: Error”, there
may be an issue with the USB connection to the computer. In this case:
close the MultiSport software, go to the PC and disconnect the USB cable
for the tracking system. Wait 30 seconds, then reconnect the cable. Then
wait 30 more seconds before launching the MultiSport software again.
If the problem persists, please contact TruGolf support.
Some of my sports games have become unresponsive or appear to
“hang” without any way to move the game forward.
Solution 1: Some issues may cause the game to “wait” before allowing
the next user to perform an action. A failsafe has been programmed
into most of the games which will help “reactivate” games that appear
to have stopped responding. To trigger the failsafe simply hit a shot into
the screen, even if the simulator is giving you a “please wait” status. In
many cases, this will trigger a response from the software, and it will
allow players to continue as normal.
Solution 2: In cases where the failsafe doesn’t work, you may need to
exit to the game’s main menu and start a new game over.
Solution 3: If the game is completely unresponsive, you may need
to force it to shut down and reboot the game. To do this, press the
combination of Alt + F4 on your keyboard. This will close the software
and return you to the product launcher or windows desktop. Simply
relaunch the game again.
My simulator appears to be sending “phantom shots” without any user input.
Solution 1: Having too many balls in the play area can confuse the
tracking system. Please ensure that when playing a MultiSport title that
you clear the play area of balls before each new shot. This will prevent the
system from accidentally recognizing static balls as part of your shots.
Solution 2: When retrieving balls, kicking or dragging them back to the
tee area can cause the tracking system to recognize this as a shot. When
retrieving balls, it is always best to pick up the ball/object with your
hands and hold it close to your body as you return it to the tee area. This
will ensure the tracking system won’t confuse you (and the ball you are
carrying) as a moving ball.

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Solution 3: If you’re playing a game that requires a bat, or a stick,
sometimes these objects can have a high reectivity (especially metal
baseball bats). When retrieving your balls from the play area, please hold
these bats close to your body, or leave them at the tee area when picking
up the balls. This will prevent light from reecting o the bat/stick and
falsely registering as a moving object by the simulator.
Solution 4: If you’re playing Baseball, please avoid swinging the bat
in the play area with practice swings. Doing so may cause the tracking
system to confuse the swinging bat as a moving object and register it as
a shot.
General best practice for baseball: For baseball, move the tee back a
further 2 feet from the tee area. Even though your system was calibrated
to register shots from the tee position, Baseball performs better if you
move the tee position back 2 feet from the calibrated tee position. This
will not only help track the balls better, but prevent practice swings or
bat swings from registering on the tracking system.
My Microphone is not picking up any sound in-game, despite working
OK in my Windows 10 sound settings
This may happen if your privacy settings are congured dierently from
the default in Windows 10. This applies to both the USB microphone
that comes with your Interactive Sports Camera, or the 3.5mm jack
microphone that comes with your Vista or TruFlight 2 system.
1| Navigate to the “Settings” menu of Windows 10
(Stary Menu > Settings).
2| Inside the Settings screen click “Privacy”.
3| On the Privacy screen, from the list on the left click “Microphone”.
4| Inside here you will see a section titled “Allow apps to access your
microphone”. Please ensure this is switched to ON.
Now you can return to the game and check to see if you have
microphone levels showing up.

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