TruGolf VISTA Series User manual

VISTA 12 & VISTA 10
INSTALLATION GUIDE

Congratulations on your purchase of a TruGolf simulator! We are
thrilled to have you as part of our team. Throughout the years, TruGolf’s
simulators have been used in country clubs, training facilities, sports
clubs, and private residences around the world. Our customers love
the realism provided by our units. Before you begin play, be aware
of the following safety and set up guidelines. Failure to follow these
guidelines may result in personal injury or degrade the performance of
the simulator. IF YOU HAVE ANY ISSUES WITH SETUP OR OPERATION
OF THE SIMULATOR, PLEASE CONTACT OUR SUPPORT TEAM FOR
ASSISTENCE.
CONTACT CUSTOMER SUPPORT
Monday–Friday
9:00 am–5:00pm MST
Toll Free: 877-711-6691
Direct Line: 801-677-1123
https://trugolf.com/support
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS
ELECTRICAL HAZARD
All electrical systems have the potential to cause harm. When working
with provided electronics, proceed with caution to avoid risk of:
Electrocution, Fire, and more.
ELECTRICAL SAFETY GUIDELINES
• Inspect portable cord-and-plug connected equipment, extension
cords, power supplies before use. If the product is damaged DO NOT
USE and contact TruGolf.
• Only use provided Electronic components, approved by TruGolf.
• Risk of electric shock is greater in areas that are wet or damp; do not
place TruGolf products near moisture.
• Always disconnect power source rst before handling electric
apparatus.
SAFETY AND SETUP GUIDELINES
• The mandatory footprint for the simulator is 15 feet wide by 10 feet
high by 18 feet deep. If your space does not have sucient space, we
cannot guarantee the functionality or safety of the simulator.
• Because the simulator uses sonic triangulation and infrared light, the
location must meet strict ambient requirements.
• Textured walls or material are required to dampen reverberation.
If your room is taller than 10 feet high, or if your walls are
concrete, please speak with a Sales Representative about ways to
improve the performance of the simulator.
• The simulator must be able to clearly distinguish the sounds
of the impact of individual shots to work. Any space with too
much reverb or echo will interfere with the performance of the
simulator.
• Only one individual may use the simulator at a time. All other
individuals must retreat to a position at least 5 feet behind the user,
giving the user enough space to swing safely.

• The simulator is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, without supervision
and instruction concerning use of the simulator by a person
responsible for their safety.
• Children should be supervised to ensure that they do not use the
simulator in a manner contrary to these guidelines and the intended use.
• Do not use while intoxicated or otherwise impaired.
• The ball must hit the screen – do not hit golf shots that will not hit the
impact screen rst. Lob shots, op shots, and other high-trajectory
shots are not accommodated in the simulator.
• Users should completely power down the unit after use. Take care to
discharge static by unplugging cables from the wall when not in use.
• While setting up the cabling for the simulator, take care to route
wires where they will not be stepped on.
• DO NOT set wires under the projector box, as it may kink, crush,
or cut through them.
• DO NOT step on the projector box. It is not designed to support more
than 30LBS.
• Mis-hits and shots that fail to stay in the booth may result in damage
to the surrounding area or to individuals. To avoid any such damage,
ensure to hit the ball to the center of the impact screen avoiding any
of the framing or other objects the ball could deect o of.
• Do not allow anyone to walk around the booth while the simulator is
in use, including behind the simulator. People must remain at least 5
feet behind the golfer at all times.
• The simulator is only to be used with the accessories provided. If you
need a replacement power supply unit, please contact TruGolf.
• Accessories include impact screens, hitting surface, microphones, mic
cables, power supply unit, grounding cable, and ribbon cable provided.
• Discard golf balls after their protective coating wears o to avoid
damage to the impact screen.
TRUGOLF AND ITS RESELLERS SHALL NOT BE RESPONSIBLE FOR
ANY DAMAGE OR INJURY CAUSED BY FAILURE TO FOLLOW THESE
GUIDELINES. IN NO EVENT WILL TRUGOLF BE LIABLE FOR ANY
SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES
OF ANY KIND OR NATURE WHATSOEVER RELATING TO THE
SIMULATOR OR THE USE OF OR INABILITY TO USE THE SIMULATOR,
INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST GOODWILL,
AND WHETHER BASED ON BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE)
OR STRICT LIABILITY, REGARDLESS OF WHETHER SUCH PARTY
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR IF
SUCH DAMAGE COULD HAVE BEEN REASONABLY FORESEEN. SOME
JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION
OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
SO THE FOREGOING LIMITATION MAY NOT APPLY TO YOU. YOUR
CONTINUED USE OF THE SIMULATOR SIGNIFIES YOUR AGREEMENT
WITH THESE TERMS.
SAVE THESE INSTRUCTIONS

1
VISTA 10/12
CONTENTS
Setup Assistance........................................................................1
Frame Diagram ..........................................................................2
Assemble Frame ........................................................................4
Enclosure ....................................................................................8
Wiring ........................................................................................13
Computer Components Diagram ............................................16
Overhead Light Instructions...................................................18
Clone Displays..........................................................................19
Ball Placement: Full Shots.......................................................20
Ball Placement: Putting...........................................................20
Troubleshooting ......................................................................21
Diagnostics ...............................................................................22
SETUP ASSISTANCE
We suggest you watch a few videos before or during setup to help you
assemble your Vista 12 or Vista 10 Golf Simulator.
Visit: https://trugolf.com/vista-setup

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FRAME DIAGRAM
Note: The Vista 12 and Vista 10 frame’s assemble the same
with the exception of several smaller frame pieces on the
Vista 10. These include: 2,5,7,9,12,15,17,19,G,K, & M.

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ASSEMBLE FRAME
STEP 1 | CORNER PIECES
Start assembling the frame with the back corner pieces labeled [A] & [B].
Place these several feet from the back wall and 10 feet apart.
STEP 2 | CONNECT CORNERS
Connect the frame tubular pieces by sliding the male & female ends together
until the SPRING BUTTON pushes through the hole and locks the pieces
together. Connect corners [A] & [B] together using the pieces shown below.
Use the D-rings to secure the tubular pieces to the [A] & [B] corners.
STEP 3 | ASSEMBLE SIDES
Connect the side frame pieces to the base as shown below.
STEP 4 | TOP CORNER PIECES
Assemble the top portion of the frame. Connect [C] & [D] to the sides, then
insert the top frame pieces between [C] & [D] as shown below.
Tip: To make assembling the frame top easier, tip the frame forward and lay it
on the ground.
STEP 5 | ATTACH THE SCREEN
From within the frame, unfold the SCREEN, black side up. Make sure the
edge labeled TOP is between Corners [C] & [D].
On each corner loop the bungee cord ends over the hooks that are mounted
on frame as shown below.
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Stretch bungee cord up and onto the INSIDE KNOBS to create a zigzag pattern.
STEP 6 | STAND IT UP
Tip the frame back up so that Corner pieces [A] & [B] are on the bottom.
STEP 7 | SIDES AND TOP
Assemble the walls as shown below.
Next, assemble the FRONT of the frame, start from one side and work your
way to the other. Connect the LIGHT BAR [Q] last. See Overhead Light
Instructions (pg 20) for connecting light.
Attach the remaining bungee cord to the frame. Start from the center
moving out to the corners.
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ENCLOSURE
STEP 1 | TOP
The enclosure is attached by stretching the fabric around the frame attaching
the fabric back onto itself using the Velcro.
2 Cables will need to be run along the frame as you wrap.
1. BNC cable (50ft)
2. Power Extension cord for overhead light
CC
Q
DD
Begin installing the top enclosure at pieces [CC] & [DD] working your way
towards [Q], include the cables as you go. Feed BNC cable end through the
hole in the ceiling
Next, starting from [CC] & [DD] work your way long the sides towards the
back of the frame, stretching the fabric around the frame attaching the
fabric back onto itself using the Velcro.
STEP 2 | TOP BUNGEES
Once the top sides have been attached, continue securing the enclosure
back edge to the frame using the integrated bungee system.
TIP: This is done in a similar fashion used to attach the screen.
First, attach the ends of the bungee cord to the frame as shown below.
Next, stretch bungee cord onto the TOP KNOBS to create a zigzag pattern,
moving from the center out to the ends.
D
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STEP 2 | SIDE WALLS
Attach the SIDE WALLS to the frame.
Connect the SIDE WALLS by rst attaching the Velcro on the top edge to the
Velcro that runs along the side of the top.
NOTE: Identify the left and right skin by the little neoprene sleeve. The sleeve
will be inside the booth and away from the screen.
Second, attach the front edges by stretching the fabric around the frame
and attaching the fabric back onto itself using the Velcro. Wrap any cables to
the frame at this time.
Next, attach the bottom edges using the same technique, stretch the fabric
around the frame and attaching the fabric back onto itself using the Velcro.
Lastly, attach the back edges by stretching the fabric around the frame and
attaching the fabric back onto itself using the Velcro.
STEP 3 | AWNING
Attach the TRUGOLF BANNER to the top front edge of the simulator using
the integrated Velcro. Start at the middle of the banner, attaching it around
the LIGHT BAR [Q], then move towards the sides.

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STEP 4 | SIDE BAFFLES
Attach the SCREEN BAFFLES to the SIDE WALLS using the integrated Velcro.
FLOOR
STEP 1 | TURF & PLATFORM
Unfold the TURF and place on the oor within the enclosure as shown below.
Assemble the raised HITTING PLATFORM and position at front edge of turf.
WIRING
STEP 1 | CABLES
First, run SERIAL CABLE and VIDEO CABLE under the TURF and HITTING
PLATFORM to the center cutout. (SERIAL CABLE will be connected to the
COMPUTER later.)
Next, run the LEFT (25ft), RIGHT (25ft), & TOP (50ft) BNC MICROPHONE
CABLES to the center cutout in the raised HITTING PLATFORM.
NOTE: Minimum 18 inches of slack on all cables connecting to the TruTrack
Hitting Mat.
STEP 2 | MICROPHONES
Connect MICROPHONE to by twisting connections & place through hole
and into sleeve with microphone pointing towards the screen.
NOTE: An extra (1) microphone is included as a spare.
SCREEN
Serial Cable
Place the provided non-slip pad
under the hitting platform.

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If needed, adjust the Hitting Mat legs so they are level with oor height.
Finish by pushing Hitting Mat down into the oor opening.
STEP 4 | PROJECTOR
Position PROJECTOR so that lens is centered with the screen.
Connect POWER CABLE and VIDEO CABLE to projector.
NOTE: See Projector Manual for further instructions on adjusting the image.
STEP 5 | PROJECTOR COVER
Plug COVER FANS into POWER STRIP.
Place COVER over projector.
NOTE: Do Not scratch projector lens with projector cover. TruGolf will not
replace projectors with scratched lens.
STEP 3 | HITTING MAT
Connect the RIBBON CABLE on the HITTING MAT to the TRUTRACK
CONTROL BOX.
Connect the POWER CABLE, SERIAL CABLE, and the BNC CABLES (x3) from
the microphones to the TRUTRACK CONTROL BOX.
To help dissipate static electricity, TruGolf has provided a 3 PRONG CORD
to RCA connector as a GROUND. Connect the RCA end to the CONTROL
BOX in the port labeled “GROUND” and the 3 Prong end to the PLUG STRIP
inside the PROJECTOR BOX.
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Power Cable
Video Cable
Projector
Power &
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COMPUTER COMPONENTS DIAGRAM
[1]Connect USB Devices to
any available USB PORT.
• Mouse
• Keyboard
[2]Connect MONITOR
to COMPUTER using
both a USB and DVI
CONNECTION
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HDMI
DVI
VGA
DVI
SERIAL
USB
[3]Connect COMPUTER to
PROJECTOR using HDMI or
other available CONNECTION.
[4]Connect the Computer* to the
TRUTRACK CONTROL BOX
using the SERIAL CABLE.
(*Serial Port Required.)
[5]Connect POWER CABLES to COMPUTER,
MONITOR, PROJECTOR, & TRUTRACK, then
insert into surge protector or power outlet.
MINI HDMI
SERIAL
TO CLONE IMAGE ON
DISPLAYS SEE PG 19

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OVERHEAD LIGHT INSTRUCTIONS
INSTALLATION
1. Push the top portion of the head adapter into the slot of the track
section.
2. Pull down the adapter’s locking tab.
3. Turn “Ground Indicator” tab towards the ground groove on track to align
ground tab with ground conductor.
4. Move adapter to the end of the track closest to the HItting Mat. Aim
the lighting xture at the club head sensors.
REMOVAL
1. Pull down the adapter’s locking tab.
2. At the same time, rotate the adapter 90 degrees and remove from track.
CLONE DISPLAYS
There are two methods to set up multiple monitors in Windows 7. Make
sure that you connect the external monitors to your laptop or your desktop
computer rst.
METHOD 1:
1. Press the Windows logo key + P on your keyboard.
2. Select the DUPLICATE option
METHOD 2:
1. Right-click any empty area of your desktop, and then
click Screen resolution.
2. Click the Multiple displays drop-down list, and then select
Duplicate these displays.
Note: If you cannot see the additional monitor(s) listed, click
Detect. If does not work, try restarting your computer and do
step 1 to 2 again.
CAUTION: Refer to the re-lamping label located on the xture for recommended
maximum wattage. Adapter is designed to lock into the track section by
turning adapter in one direction only. Turn the “ground indicator” tab
towards the “ground groove” on the track to align the ground tab with the
ground conductor inside the track.
INSTALLING NEW BULB OR RE-LAMPING
1. Turning the power o. Make sure that the bulb is cool before re-lamping
the xture.
2. Remove the head from the track. The track head sleeve must be pulled
down then twist 1/4 turn.
3. Twist to remove bulb from the socket, replace with new bulb.
4. Replace the track head onto the track. Pull down the locking sleeve and
reverse the 1/4 turn.
OVERHEAD LIGHT MUST ME POSITIONED TO LIGHT THE 3 ROWS OF SENSORS
ON THE HITTING MAT. OVERHEAD LIGHT MUST BE ON WHILE PLAYING.
+

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BALL PLACEMENT: FULL SHOTS
DRIVER, WOODS, HYBRIDS & IRONS
Place the ball on a tee between the FRONT and MIDDLE row of sensor holes
closest to the screen. As your club passes over the sensors on its way to make
contact with the ball, critical information is gathered helping determine the
speed, path, and face angle of the club.
NOTE: Rubber tees should be used just as one would use them in outdoor
golf. The use of tees does not change ball placement specications.
BALL PLACEMENT: PUTTING
For a putt, place the ball BEHIND the back row of sensor holes (3-4”), and
then follow through to hit the putt. The speed and direction of PUTTS are
determined exclusively by the movement of the ball over the THREE ROWS
of sensor holes.
TROUBLESHOOTING
ERROR MESSAGE
“No TruTrack system was found. Please ensure the system is plugged in.”
Do the following:
1. Check all connections on TruTrack Hitting Mat.
2. Check that the TruTrack Power and Ground Cables are plugged in.
3. Check that the Power Strip is plugged in and turned on.
SHOTS ARE NOT REGISTERING WHEN I HIT
1. Make sure the overhead spot light is turned on and the beam is focused
on the 3 rows of sensors.
2. When chipping or putting be sure your head or body doesn’t cast a
shadow over the sensors, this will cause the sensors not to see the club
head or ball pass over, resulting in no shot data being sent to E6Golf.
3. Make sure your club head is passing over each row of sensors as the club
hits the ball. If the club head misses passing over the rst or last row of
sensors no shot will be detected.
4. Solid golf shots hit directly into the golf image screen are best detected by
the tracking system. Shots hit into the netting above or to the side of the
booth will not be detected.
STATIC
Static electricity can aect the TruTrack sensor system’s ability to detect your
shot. To check for issues with static electricity, run DIAGNOSTICS (see next
page for instructions). Static may be an issue if you see one or both of the
following when running Diagnostics:
1. Optical sensors are ashing or stay red, even though nothing is blocking
the overhead light from shining on them
2. Acoustic sensors are ashing even though there are no loud noises or
vibrations near the sensors
Static electricity is increased in low humidity. Environments using high levels
of heating, air-conditioning, or those with a lot of insulation can have low
humidity.
REDUCE STATIC BY TRYING THE FOLLOWING:
1. Unplug sensors overnight for static to dissipate out
2. Avoid installing on varnished or epoxy nished oors
3. Use Industrial Grade Static Spray
We recommend using a spray bottle of 50% Unscented Downy fabric
softener and 50% Water.
Lightly spray the turf oor, stance mat, under and on top of the sensors
board avoiding direct contact with cables and optical sensors. Continue
daily until you notice a buildup of the material, then reduce the frequency
of application.
4. Using a humidier

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DIAGNOSTICS
To run Diagnostics:
1. Open E6 CONNECT.
2. From the MAIN MENU, select the OPTIONS button.
3. Select the SIMULATOR tab (on the left).
4. With TruTrack 2 selected under Tracking System, click CONFIGURE.
5. If TruTrack 2 is detected, you can click the highlighted DIAGNOSTICS button.
Note: To run Diagnostics while you’re playing, click the In-Game Menu (E6 icon)
button. If TruTrack is detected, you can click the DIAGNOSTICS button.
OPTICAL SENSORS
To check the optical (in-oor) sensors, select the OPTICAL tab (on the left).
If the optical sensors are working correctly, they will change from white to
red as a golf club is moved across them. If they stay red when there is no
club moving over them, one of the following may be happening:
1. Overhead light is o.
2. The main focus of the light should be directed onto the middle and
back rows of optical sensors.
3. Too much static electricity has built up (see previous page).
4. One or more Optical Sensors are covered.
For the sensors to work properly, there must be no debris or overhanging
grass turf blocking the overhead that would block its view of the spotlight.
If sensors are blocked, follow these steps:
1. Vacuum any debris or turf from the holes.
2. Use a ashlight on the blocked sensor(s) to see if it reacts. If the sensor
does react, ensure the overhead light is placed properly.
3. Trim any overhanging turf with a pair of scissors (repeat step 1).
ACOUSTIC SENSORS
There are three acoustic ball impact sensors (see page 13). Tap each sensor
to verify each one is connected correctly. A sensor may be unresponsive if:
1. Microphone is not connected to the cable.
2. Cable is not connected to TruTrack (see pg 14).
3. Microphone is covered.
4. Microphone or cable is defective.
SETTINGS
Select the SETTINGS tab to nd the option to send shots using the Mat Data
only. Generally, there is no reason to change this setting.

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NOTES NOTES

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