TSi Power 10000 User manual

TSi POWER
Operating Instructions
Uninterruptible Power Supply
UPS-10000/1000B
16000/EXT-8000
INDICATORS
POWER ALARM
REMOTE
STATUS
UNINTERRUPTIBLE POWER SUPPLY
UPS-16000
AC ON INV ON REMOTE
BATCHRG
ON
OFF
REMOTE
NORMAL
ENABLE
DISABLE
MIN
MAX
OUTPUT
OUTPUT
BATTERY
VOLTAGE
VOLTAGE
LOAD

SAVE THESE INSTRUCTIONS
This Manual Contains Important Safety Instructions.
CONSERVER CES INSTRUCTIONS
Cette Notice Contient Des Instructions Importantes
Concernant La Sécurité.
ThismanualcontainsimportantinstructionsformodelsUPS-10000,UPS-16000
and EXT-8000 that should be followed during installation and maintenance of
the UPS and batteries.
Nominal Battery Voltage of the battery supply inside the UPS and Battery
Extension Unit is 48 volts.
Whenyouareusingtherack,cabinetorwallmountingkits,pleaseseethesection
on Installation Procedure for Mounting Kits for important safety information.
IMPORTANT NOTICE FOR SERVICING PERSONNEL
A. Servicing of batteries should be performed or supervised by personnel knowledgeable of batteries and the
required precautions. Keep unauthorized personnel away from batteries.
B. When replacing batteries, use the same number and the following type batteries: SEALED LEAD-CALCIUM.
C. CAUTION — Do not dispose of battery or batteries in a fire. The battery may explode.
D. CAUTION — Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and
eyes. It may be toxic.
E. CAUTION — A battery can present a risk of high short circuit current. The following precautions should be
observed when working on batteries:
1. Remove watches, rings, or other metal objects.
2. Use tools with insulated handles.

Table of Contents
Quick Installation Guide......................................................................... 1
Front Controls, Functions & Indicators.................................................. 2
Rear Controls & Functions ..................................................................... 3
EXT-8000 Controls, Functions & Indicators .......................................... 4
About Your UPS...................................................................................... 5
Operating Instructions ............................................................................ 6
Network Installation & Alarm Interface.................................................. 8
Remote UPS Access ................................................................................ 9
Serial RS-232 Communications ............................................................ 10
Backup Time Chart............................................................................... 12
EXT-8000 Battery Extension Units....................................................... 13
Troubleshooting and Maintenance ........................................................ 14
Specifications ........................................................................................ 15
Installation Procedure for Mounting Kits.............................................. 17
i UPS-10000, 16000 & EXT-8000 Operating Instructions

Quick Installation Guide
To get the UPS up and working immediately, please follow these instruc-
tions:
¨Unpack the UPS from the box. Save the packing material for future
use.
¨Place the UPS at a convenient location, within 6 feet of an electrical
outlet and near the equipment you want backed up. Be careful, it’s
heavy!
¨Plug the AC cord into a properly grounded, 3-prong, 120V/60Hz 15A
electrical outlet.
¨Plug in your equipment to the outlets provided at the rear of the UPS.
Please, no refrigerators or space heaters!
¨Remove the tape from the large power switch at the front of the UPS,
and turn the UPS on with the power switch. After an initial delay of
about 5 seconds, all your equipment hooked up to the UPS should be
ready to power up.
¨As a quick check, confirm that the top green bargraph shows between 4
and 6 light segments turned on, and that the middle red bargraph
shows at least 5 light segments turned on.
Congratulations! You’ve already taken a large step toward protecting your
valuable equipment from potential power problems. We suggest however
that you read the rest of this manual to derive the most benefit from your
investment in TSi Power’s UPS’s. If you’ve encountered any problems in
this quick installation procedure, please read on. You can also refer to the
troubleshooting guide on p. 14.
Quick Installation Guide 1
CAUTION: You should not attempt to
carry the UPS by yourself. Ask at
least one other person to help you.
For more information about the
bargraph displays, see page 7.

Front Controls, Functions & Indicators
ACON BATCHRG
ON
OFF
ENABLE
DISABLE
NORMAL REMOTE
OUTPUT VOLTAG E
BATT ERY VOLTAGE
OUTPUT LOAD
min max
INVON REMOTE
POWER ALARM STATUS INDICATORS UPS-16000MODE
UNINTERRUPTIBLEPOWER SUPPLY
AB C
See p. 9 for more
information about
Remote UPS Access.
¨
D
E
F
APower Switch
Use this switch to turn the UPS on.
BMode Key Switch
In the NORMAL position, UPS operates normally. In the REMOTE position,
power is supplied to the equipment only when the telephone line is active.
CAlarm Switch
In the ENABLED position, alarm will sound when AC outage occurs. In the
DISABLED position, alarm is not sound. However, when battery voltage is low,
alarm will sound regardless of the position of this switch.
DUPS Output Bargraph (Green)
Displays the UPS output voltage from 112Vac to 130Vac.
EBattery Level Bargraph (Red)
Displays the battery voltage from 40.6Vdc to 56Vdc.
FLoad Level Bargraph (Yellow)
Displays the output load level from 11% to 110%.
GAC On Light (Green)
This light is on when AC power is normal.
HBattery Charging Light (Red)
This red light is on when batteries are being charged.
IInverter On Light (Yellow)
This light blinks when AC power is abnormal and UPS is operating on battery.
JRemote Mode Light (Orange)
This light blinks when UPS is placed in REMOTE mode using the MODE switch.
G H I J
See p. 7 for more
information about UPS
status bargraphs.
¨
2 UPS-10000,1000B, 16000 & EXT-8000 Operating Instructions

RISK OF ELECTRIC SHOCK
THIS UPS RECEIVES POWER
FROM MORE THAN ONE
SOURCE—DISCONNECTION
FROM THE AC SOURCE AND
THE DC SOURCE IS RE-
QUIRED TO DEENERGIZE
THIS UNIT PRIOR TO
SERVICING.
HAZARDOUS LIVE PARTS
INSIDE THIS UPS ARE
ENERGIZED FROM THE
BATTERY SUPPLY EVEN
WHEN THE INPUT AC
POWER IS DISCONNECTED.
DO NOT REMOVE COVER.
NO USER SERVICEABLE
PARTS INSIDE. REFER
SERVICING TO QUALIFIED
PERSONNEL.
CAUTION
WARNING
TO REDUCE THE RISK
OF ELECTRIC SHOCK,
INSTALL IN A TEMPERATURE
AND HUMIDITY CONTROLLED
INDOOR AREA FREE OF
CONDUCTIVE CONTAMINANTS.
RS-232
INTERFACE BAUD
RATE
B1B2B3B4
1
0
48VDC
TO: EXT-8000
CAUTION
MAXIMUM OF 4 BATTERYEXTENSION UNITS MAY BE USED.
FOR DISCONNECT USE ONLY. NOTINTENDED FOR CURRENT INTERRUPTION.
TURN OFF POWER SWITCH DURING BATTERYEXTENSION CONNECTION.
REMOTE CONTROL
MODEM LINE
ALARM
INTERFACE
UPS OUTPUT
WARNING
FOR CONTINUED PROTECTION
AGAINST FIRE, REPLACE ONLYWITH
WITH UL LISTED FUSE OF SAME TYPEAND RATING.
BATTERY FUSE
30A
WARNING
FOR CONTINUED PROTECTION
AGAINST FIRE, REPLACE ONLY
WITH WITH UL LISTED FUSE OF
SAME TYPE AND RATING.
125V 10A
AC FUSE AC IN
UNINTERRUPTIBLE
POWER SUPPLY
AC INPUT:
UPS OUTPUT:
DC IN/OUTPUT:
SERIAL NO.
UPS-10000
120V, 60HZ, 10AMAX, P.F.=1
120V, 60HZ, 6.2AMAX, P.F.=1
48V, 30A MAX
MADE IN U.S.A.
UL
®
LISTED
27F2
54321
9876
F
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F
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ON
1234
54321
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Rear Panel Controls & Functions
AVentilation Holes
Cooling fan will always be on during UPS operation.
BBattery Extension Fuse
30A fuse protects against short or overload in the EXT-8000 circuit.
CUPS Output Sockets
Connect equipment to be backed up to these outlets. UPS-10000 has 4 sockets and
maximum output power of 750 watts. UPS-16000 has 6 sockets and maximum
output power of 1200 watts.
DRS-232C Serial Port (only on UPS-10000S or UPS-16000S models)
For serial communication between UPS and an external device (e.g. a PC).
EBaud Rate Switch
Selects baud rate for the RS-232C serial port.
FRemote Control Phone Connectors
Telephone equipment connectors for remote access. Connect incoming telephone
line to the LINE jack. Connect phone equipment to the MODEM jack.
GAlarm Interface Port
For communication between UPS and a file server. Requires monitoring software.
HBattery Extension Connector (only 10000/16000)
Connects to the EXT-8000 Battery Extension Unit. 48Vdc/30A maximum.
IAC Fuse
Protects agains short or overload in the AC circuit.
JAC Power Cord
Plugs into the AC outlet.
¨
If you are not sure how
much power your
equipment draws, see
insert, “Load Ratings
for Typical Equipment”.
¨
See p. 9 for more
information about
Remote UPS Access.
¨
See p. 10 for more
information about serial
communications.
¨
See p. 8 for more
information about
connecting your UPS to
a network.
¨
Leave at least 2" of
clearance to ensure
proper air flow.
C
A
B
DEFG
H
IJ
Rear Panel Controls & Functions 3

EXT-8000 Controls, Indicators & Functions
ACON BATCHRG
ON
OFF
POWER INDICATOR EXT-8000
BATTERYEXTENSION UNIT
CAUTION
30A 250VAC
3A
AC FUSE AC IN
30A
48VDC
INTENDED FOR INSTALLATION IN APROTECTED
ENVIRONMENT.
HAZARDOUS VOLTAGE INSIDE.
NO USER SERVICEABLE PARTS.
DISCONNECT ACAND DC POWER BEFORE OPENING
THIS COVER.
REFER SERVICING TO QUALIFIED PERSONNEL.
•
•
•
•
•REPLACE ONLYWITH UL LISTED FUSE OF SAME TYPE AND RATING
CAUTION
TURN OFF POWER SWITCH DURING EXT.
BATTERY CONNNECTION.
FOR DISCONNECT USE ONLY. NOT INTENDED
FOR CURRENT INTERRUPTION.
•
•
WARNING
FOR CONTINUED PROTECTION AGAINST FIRE,
REPLACE ONLYWITH SAME TYPE AND RATING OF FUSE.
BATTERY FUSE
TO: EXT-8000 UPS-10000/16000
OR EXT-8000
TO:
SERIAL NO.
MADE IN U.S.A.
EXT-8000
120V, 60HZ, 3AMAX, P.F.=1
48V, 30A MAX
BATTERY
EXTENSION
AC INPUT:
DC IN/OUTPUT:
F
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F
U
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F
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F
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F
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F
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AB C
DE
FGH
APower Switch
Use this switch to turn on the Battery Extension Unit.
BAC ON Light (Green)
This light is on when the EXT-8000 is turned on and AC power is normal.
CBattery Charging Light (Red)
This light turns on when batteries are being charged.
DBattery Extension Connector (Not for 1000B)
Connects to another EXT-8000 Battery Extension Unit.
EBattery Extension Connector
Connects to a UPS-10000, UPS-16000 or another EXT-8000 Battery
Extension Unit.
FBattery Extension Fuses
protects against short or overload in the battery extension circuit.
GAC Fuse
Protects agains short or overload in the AC circuit.
HAC Power Cord
Plugs into the AC outlet.
¨
See p. 13 about connecting
EXT-8000 to your UPS.
¨
To find out how much
holdup time you can expect,
consult the chart on p. 12.
4 UPS-10000, 16000 & EXT-8000 Operating Instructions

About Your UPS
Normally, your TSi Power UPS-10000 and UPS-16000 Uninterruptible
Power Supplies work as constant voltage regulators and line conditioners,
filtering out noise and irregularities to provide pure sinewave power to your
equipment. However, when incoming AC voltage is too low or too high, or
when a power outage occurs, they provide the same pure uninterrupted
sinewave power from their internal batteries.
Some Features of your UPS-10000 and UPS-16000
• Automatic voltage regulation, isolation, line conditioning, common &
differential noise filtering with ferro-resonant transformer.
• Zero transfer time—resulting in uninterrupted pure sinewave output.
• Extended backup time possible with additional Battery Extension Units.
• Brownout & overvoltage protection.
• 3-way voltage surge protection by heavy duty Surge Suppressors.
• Two-tone audible alarm warning for AC failure and low battery.
• Overload protection at 110% of maximum output.
• Novell, UNIX, VMS, OS/2, Windows 3.11/95/NT, Mac OS & other
LAN compatible UPS alarm reporting.
• Optional true RS-232 alarm port on selected models.
Typical Backup Time Table
Configuration Holdup Time with Load (hh:mm)
UPS EXT-8000 300W 600W 900W 1200W
none 0:25 0:11 n/a n/a
1 1:33 0:42 n/a n/a
UPS-10000 2 2:47 1:17 n/a n/a
3 4:06 1:54 n/a n/a
4 5:28 2:33 n/a n/a
none 0:35 0:18 0:11 0:08
1 1:37 0:51 0:33 0:23
UPS-16000 2 2:46 1:28 0:56 0:39
3 3:57 2:06 1:21 0:57
4 5:12 2:46 1:47 1:16
¨
Please consult the backup time
chart on p. 12 for more detailed
information. Just remember
that actual holdup times with
your equipment could vary.
About Your UPS 5

Operating Instructions
1) Place the UPS near a grounded (3 pronged) AC outlet, rated at 120V,
60Hz, 15A. Plug the power cord of the UPS into the AC socket. Note that
the UPS will only start up when AC power is present. Therefore the UPS
should be left on at all times when uninterrupted power is required.
2) Make sure that the POWER switch is OFF. Verify that the MODE
switch is in the NORMAL position. Plug in the equipment to be backed up
into the outlets in the rear of the UPS. Turn the equipment off for now.
CAUTION: Make sure that your equipment does not draw more the
maximum power rating of the UPS. For the UPS-10000, the maximum
power rating is 750W. For the UPS-16000, the maximum power rating is
1200W.
• A PC draws between 150W and 250W (without the monitor).
• A 14" color monitor draws about 75W.
• A big screen monitor (17" & up) draws between 100W and 200W.
• A laser printer draws between 600W and 1000W.
CAUTION: A laser printer should not be backed up by your UPS unless
absolutely necessary. A laser printer draws high pulsed power that may
interfere with sensitive equipment.
3) Turn on the POWER switch. You should immediately hear the UPS
“humming” as it is energized. The following indicators should now turn on:
• AC ON green light.
• BAT CHRG red light should be on or flickering.
• OUTPUT VOLTAGE green bar-graph should show between 4 and
6 light segments turned on.
• BATTERY VOLTAGE red bar-graph should show between 4 and 9
light segments turned on.
4) About 5 seconds after turning on the POWER switch, your equipment
will be supplied with power. As you turn your equipment on one by one,
you should see the OUTPUT LOAD yellow bar-graph turn on, with
increasing number of lights. Verify that all your equipment is working
properly.
5) The LED bar-graph indicators give a quick and complete overview of
¨
For the UPS-16000, a dedicated
AC socket (no other equipment on
the same line) is recommended.
¨
For a more complete and up-to-
date guide to power requirements,
please check the accompanying
insert, “Load Ratings for Typical
Equipment”. Also, you can usually
find the power consumption printed
in the rear of the equipment.
¨
CAUTION: It is recommended that
you not exceed 90% of your UPS’s
maximum output (8 yellow light
segments). This reduces the
likelihood that your equipment will
accidentally trigger the overload
shutoff circuitry of the UPS.
6 UPS-10000,1000B, 16000 & EXT-8000 Operating Instructions

the status of the UPS. They can be read as follows:
# OF ON BARGRAPH DISPLAY OUTPUT BATTERY OUTPUT
SEGMENTS VOLTAGE VOLTAGE LOAD
1 112 Vac 40.6 Vdc 11%
2 114 Vac 42.2 Vdc 22%
3 116 Vac 44.8 Vdc 33%
4 118 Vac 46.4 Vdc 44%
5 120 Vac 48.0 Vdc 55%
6 122 Vac 49.6 Vdc 66%
7 124 Vac 51.2 Vdc 77%
8 126 Vac 52.8 Vdc 88%
9 128 Vac 54.4 Vdc 99%
10 130 Vac 56.0 Vdc 110%
6) As a test of your UPS, you can simulate an AC power outage by
unplugging the UPS from the AC outlet. As soon as you unplug the UPS,
the green AC ON light should go off and the yellow INV ON light should
begin to blink, indicating an AC power failure. All your equipment should
continue operating normally. Also, if the ALARM switch is in the ENABLE
position, the audible alarm should “beep” about once every second. You can
turn off the alarm by placing the ALARM switch in the DISABLE position.
7) Plug the UPS’s power cord back into the AC outlet. After about 3
seconds, the AC ON light will turn on, the yellow INV ON light will turn
off, and the red BAT CHRG light will turn on. Your equipment should
continue operating normally.
8) If the power outage had been real and prolonged, the battery voltage
will drop until there is only a few minutes of battery power left (3 or fewer
red BATTERY VOLTAGE light segments on.) At this time, the audible
alarm will come on as a continuous tone (or if the ALARM switch had been
enabled, change from a beep once a second to a continuous tone.) At the
same time, a warning will be sent via the alarm ports in the rear of the UPS
to a file server or computer to prepare for shutdown.
9) If the AC power outage continues, and the battery drops below 42 Vdc,
the UPS will shutoff, and all power to your equipment will be turned off.
¨
The Low Battery Audible Alarm
cannot be turned off. It will
sound regardless of the
position of the ALARM Switch.
Operating Instructions 7

10) When AC power returns, the UPS will restart automatically, restore
power to your equipment, and begin recharging the batteries. As the
batteries approach full charge, in about 4 to 6 hours, the red BAT CHRG
light will begin to flicker, and eventually turn off after several more hours.
11) In the event of an overload or short-circuit, the UPS will shut off
immediately. When this occurs, the overload or short-circuit must be
removed, and the POWER switch must be turned off, then on again, in
order to re-start the UPS.
¨
If the batteries are fully drained,
it will take longer for the BAT
CHRG light to go off completely,
sometimes as long as 24 hours.
However, when it flickers, that
indicates that the batteries are
more than 90% charged.
Network Alarm Interface & Installation
Your UPS-10000 and UPS-16000 provide UPS alarm
reporting for Novell NetWare, UNIX, Windows for
Workgroups, Windows 95, Windows NT, Mac OS & other
file servers and workstations. See accompanying insert,
“Accessories and Software” for a full listing of currently
available UPS monitoring & shutdown software.
LAN connections are made through the ALARM port
located in the rear. You should follow the instructions in
your network or workstation documentation on attaching a
UPS. This ALARM port is a DB-9 female connector which
you can adapt for your own hardware and software to
monitor the UPS.
The diagram on the left shows the pin-outs of the alarm
interface port. Note that some older units may not be
equipped with all the functions shown. Please contact TSi
Power for more information.
If you wish to use the alarm interface port for custom
applications, take into consideration the following limita-
tions.
• Pins 3, 5 & 6 are open-collector transistor outputs, limited
to switching 40V and sinking 20mA of current.
• Pins 2 and 7 are RS-232 compatible outputs. They will
switch from RS-232 low (about -10V) to high (about
+10V), and can drive a 25mA load.
54321
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Pin #
1
6
2
7
3
4
9
5
Name
SHUTDOWN
ACFAIL (O-C)
ACFAIL
BATLOW
ACFAIL (O-C)
GND
GND
BATLOW (O-C)
Function
Input to UPS. A positive pulse
5V or higher and lasting longer than 1/4
sec will shut down the UPS when it is
running on battery power.
Open-Collector Output from UPS.
Normally open, this transistor switch will
close when AC fails.
Output from UPS. Normally low, this
signal will go high when AC fails.
Output from UPS. Normally low, this
signal will go high when about 2 minutes
of battery reserve power (at full load)
remains.
Open-Collector Output from UPS.
Normally closed, this transistor switch will
open when AC fails.
Ground.
Ground.
Open-Collector Output from UPS.
Normally open, this transistor switch will
close when about 2 minutes of battery
reserve power (at full load) remains.
RS-232
BAT NORMAL BAT LOW
AC GOOD AC FAIL
AC GOOD AC FAIL
RS-232
BAT NORMAL BAT LOW
NORMAL SHUTDOWN
UPS INTERNAL ALARM CIRCUIT
8 UPS-10000, 16000 & EXT-8000 Operating Instructions

• A positive (> 5V) pulse lasting longer than 1/4 second at pin 1 is required
to shut down the UPS during power failures. This pin is inactive when the
AC mains is normal.
• For performance & safety, your alarm monitoring circuit should be
isolated (via transformers, relays or optocouplers) from the rest of your
network.
RISK OF ELECTRIC SHOCK
THIS UPS RECEIVES POWER
FROM MORE THAN ONE
SOURCE—DISCONNECTION
FROM THE AC SOURCE AND
THE DC SOURCE IS RE-
QUIRED TO DEENERGIZE
THIS UNIT PRIOR TO
SERVICING.
HAZARDOUS LIVE PARTS
INSIDE THIS UPS ARE
ENERGIZED FROM THE
BATTERY SUPPLY EVEN
WHEN THE INPUT AC
POWER IS DISCONNECTED.
DO NOT REMOVE COVER.
NO USER SERVICEABLE
PARTS INSIDE. REFER
SERVICING TO QUALIFIED
PERSONNEL.
CAUTION
WARNING
TO REDUCE THE RISK
OF ELECTRIC SHOCK,
INSTALLIN A TEMPERATURE
AND HUMIDITY CONTROLLED
INDOOR AREAFREE OF
CONDUCTIVE CONTAMINANTS.
RS-232
INTERFACE BAUD
RATE
B1B2 B3B4
1
0
48VDC
TO: EXT-8000
CAUTION
MAXIMUM OF 4 BATTERYEXTENSION UNITS MAY BE USED.
FOR DISCONNECT USE ONLY. NOTINTENDED FOR CURRENT INTERRUPTION.
TURN OFF POWER SWITCH DURING BATTERYEXTENSION CONNECTION.
REMOTE CONTROL
MODEM LINE
ALARM
INTERFACE
UPS OUTPUT
WARNING
FOR CONTINUED PROTECTION
AGAINST FIRE, REPLACE ONLYWITH
WITH UL LISTED FUSE OF SAME TYPEAND RATING.
BATTERY FUSE
30A
WARNING
FOR CONTINUED PROTECTION
AGAINST FIRE, REPLACE ONLY
WITH WITH UL LISTED FUSE OF
SAME TYPE AND RATING.
125V 10A
AC FUSE AC IN
UNINTERRUPTIBLE
POWER SUPPLY
AC INPUT:
UPS OUTPUT:
DC IN/OUTPUT:
SERIALNO.
UPS-10000
120V,60HZ, 10A MAX, P.F.=1
120V,60HZ, 6.2A MAX, P.F.=1
48V,30A MAX
MADE IN U.S.A.
UL
®
LISTED
27F2
54321
9876
F
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F
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F
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E
ON
1234
54321
9876
F
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F
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F
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Modem Data Cable
Remote UPS Access
The power to the equipment connected to your UPS can be controlled
remotely by dialing in to a phone line connected to the UPS.
Phone Jack
MODEM LINE
REMOTE CONTROL
Modem
(1) Make the connections to the phone line, your phone and modem (if
any) as shown above. The LINE connector of the UPS always connects to
the incoming phone line. The MODEM connector of the UPS connects to
telephone equipment such as phone, modem or fax.
(2) When you are ready to place your equipment in the remote mode, turn
the MODE switch (the rotary key switch) to the REMOTE position.
Caution: the power to your equipment will be immediately removed. Make sure
you have saved all your work and were ready to shut off the system before taking
this step. The amber light marked REMOTE should flash. Leave the UPS
on. The system is now in the REMOTE mode.
(3) When you want to turn on the equipment connected to the UPS at a
The UPS will not interfere with the
modem or telephone—it will
however protect them from surges
and spikes on the telephone line.
¨
It may take about a minute after the
UPS is turned on before the MODE
switch becomes operational.
¨
Rear of UPS
PC Power Cable
Remote UPS Access 9

later time from another location, simply dial the number of the phone line
to which the UPS is connected. After 3 to 5 rings, the UPS will detect the
ringing and supply power to the equipment. Also, if the phone line
becomes busy—e.g. when a modem establishes connection—the UPS will
continue to supply the equipment with power.
(4) When you hang up the phone, the UPS will remove power to the
equipment after 30 to 40 seconds. You can redial the number and keep the
equipment on within this time.
For example, suppose you wished to access a remote PC from your home.
Normally, you would have to keep your remote PC turned on all the time,
thus reducing its life and wasting electricity. With your TSi Power UPS, you
can keep the remote PC off, and only turn it on when necessary. You would
configure the remote PC to run a communications program—such as
pcAnywhere or Carbon Copy—upon boot-up, and then place the UPS in
the REMOTE mode, turning the remote PC off. At home, when you need
to access the remote PC, you would dial the UPS, turn on the remote PC,
and let your home modem and remote modem establish a connection.
When finished, you can hang up, and power to the PC will be turned off
automatically after 30 to 40 seconds. This process can be repeated as many
times as necessary.
Many other applications are possible, to make the UPS an integral part of
your computer system.
Serial RS-232 Communications (UPS-10000S & UPS-16000S only)
In the models equipped with the “S”-option, there is an additional way to
communicate between the computer and the UPS. Using the RS-232
protocol for serial communications, these models can exchange information
via the serial port, at rates of 1200, 2400, 4800 or 9600 baud. The baud
rate is set by the DIP switches
marked BAUD RATE, next to
the serial connector, as shown.
ON
123 4
2400 baud
ON
1234
4800 baud
ON
1234
9600 baud
ON
1234
1200 baud
10 UPS-10000,1000B, 16000 & EXT-8000 Operating Instructions

The cable connection is made through the female DB-9 connector marked
RS-232 INTERFACE, located in the rear of the UPS. Cables that link the
UPS with the computer are available as an option. If you wish to make your
own cable, the table below shows the pinouts of the serial ports of the UPS
and typical IBM compatible PC’s.
RS-232 UPS PC PC
Signal (DB-9 female) (DB-9) (DB-25)
RXD Pin 3 Pin 2 Pin 3
TXD Pin 2 Pin 3 Pin 2
TDR Pin 4 Pin 4 Pin 20
GND Pin 5 Pin 5 Pin 5
The communications format is: 8 data bits, 1 stop bit, no parity. To
communicate with the UPS, the computer can send any character (byte)
over the serial line. The UPS will respond within 50 ms with two bytes,
containing information about the status of the UPS. Furthermore, when
the status of the UPS changes—e.g. a power outage occurs—the UPS will
transmit the new status to the computer automatically. The characters
corresponding to the UPS status are:
AC Battery Characters
Status Status Transmitted (HEX)
Fail Low 0C 0D
Fail Normal 0D 0D
Normal Low 0E 0D
Normal Normal 0F 0D
In a typical cycle the sequence of events may go something like this:
1) In response to a query, the UPS will respond with 0F 0D, correspond-
ing to normal AC and battery conditions.
2) When a power outage occurs, the UPS transmits 0D 0D.
3) As the power outage continues and the battery level drops, the UPS
will transmit 0C 0D.
4) When AC power returns, the UPS will transmit 0E 0D, then later as
the battery becomes recharged, 0F 0D.
¨
You can test the operation of the
serial port with the appropriate
cable and modem software.
¨
See accompanying list of
accessories for information
about ordering cables.
Serial RS-232 Communications 11

Some applications may require longer backup times than available with a
standalone UPS. An easy and cost effective way to extend backup time is
through TSi ’s EXT-8000 Battery Extension Units. Connecting just one
EXT-8000 to an UPS-16000 will increase total backup time to about 23
minutes at full load. Additional EXT-8000’s can be daisy-chained for even
longer backup times. The chart below shows backup times possible with
various combinations of UPS-10000, UPS-16000 and EXT-8000.
Backup Time Chart
0 200
Load in W
400 600 800 1000 1200
10 min
15 min
20 min
30 min
45 min
1 hr
90 min
2 hrs
3 hrs
4 hrs
5 hrs
6 hrs
8 hrs
10 hrs
12 hrs
18 hrs
1 day
1.5 days
Typical Holdup Time
8 min
U
P
S-
16
00
0
U
PS
-1
6
00
0
wit
h
1E
XT-
80
00
U
PS
-
1
6
00
0
w
ith
2
EX
T
-80
00
U
P
S-
16
00
0
w
ith
3EX
T
-8
00
0
UP
S-1
60
0
0
wi
t
h4
E
X
T-8
000
0 150 300 450 600 750
Load in W
10 min
15 min
20 min
30 min
45 min
1 hr
90 min
2 hrs
3 hrs
4 hrs
5 hrs
6 hrs
8 hrs
10 hrs
12 hrs
18 hrs
1 day
1.5 days
Typical Holdup Time
8 min
U
PS-
10
0
00
U
P
S-
1
0
00
0
wit
h
1 E
X
T-
80
00
U
P
S-1
00
00
w
i
th
2
E
XT
-8
00
0
U
P
S-
10
0
0
0
w
ith
3EX
T
-8
0
0
0
U
P
S-
10
0
0
0
wit
h
4
E
XT
-
800
0
UPS-10000 Holdup Time Chart UPS-16000 Holdup Time Chart
12 UPS-10000, 16000 & EXT-8000 Operating Instructions
¨
If you are not sure how much power
your equipment draws, check the rear
panel for input power ratings. You
can also consult the insert, “Load
Ratings for Typical Equipment”.

To connect one or more EXT-8000’s to an UPS-10000 or UPS-16000, see
the figure below and follow these steps.
(1) Turn off the UPS and the Battery Extension Units before proceeding!
(2) Stack the EXT-8000(’s) under the UPS as shown below.
(3) Connect the EXT-8000(’s) and the UPS to a wall AC socket.
(4) Take the battery extension connector from the UPS and connect it with
the connector on the EXT-8000 marked TO UPS. If you have more than
one Battery Extension Unit, they would be daisy-chained in a similiar
manner. See figure below.
(5) Turn the UPS and the Battery Extension Units on. You have just
extended the backup time capability of your UPS.
CAUTION
30A 250VAC
3A
AC FUSE AC IN
30A
48VDC
INTENDED FOR INSTALLATIONIN A PROTECTED
ENVIRONMENT.
HAZARDOUS VOLTAGEINSIDE.
NO USER SERVICEABLE PARTS.
DISCONNECT ACAND DC POWER BEFORE OPENING
THIS COVER.
REFER SERVICING TO QUALIFIED PERSONNEL.
•
•
•
•
•REPLACE ONLY WITH ULLISTED FUSE OF SAME TYPE AND RATING
CAUTION
TURN OFF POWER SWITCH DURING EXT.
BATTERY CONNNECTION.
FOR DISCONNECT USE ONLY. NOT INTENDED
FOR CURRENT INTERRUPTION.
•
•
WARNING
FOR CONTINUED PROTECTION AGAINST FIRE,
REPLACE ONLY WITH SAMETYPE AND RATING OF FUSE.
BATTERY FUSE
TO: EXT-8000 UPS-10000/16000
OR EXT-8000
TO:
SERIALNO.
MADE IN U.S.A.
EXT-8000
120V,60HZ, 3A MAX, P.F.=1
48V,30A MAX
BATTERY
EXTENSION
AC INPUT:
DC IN/OUTPUT:
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
CAUTION
30A 250VAC
3A
AC FUSE AC IN
30A
48VDC
INTENDED FOR INSTALLATIONIN A PROTECTED
ENVIRONMENT.
HAZARDOUS VOLTAGEINSIDE.
NO USER SERVICEABLE PARTS.
DISCONNECT ACAND DC POWER BEFORE OPENING
THIS COVER.
REFER SERVICING TO QUALIFIED PERSONNEL.
•
•
•
•
•REPLACE ONLY WITH ULLISTED FUSE OF SAME TYPE AND RATING
CAUTION
TURN OFF POWER SWITCH DURING EXT.
BATTERY CONNNECTION.
FOR DISCONNECT USE ONLY. NOT INTENDED
FOR CURRENT INTERRUPTION.
•
•
WARNING
FOR CONTINUED PROTECTION AGAINST FIRE,
REPLACE ONLY WITH SAMETYPE AND RATING OF FUSE.
BATTERY FUSE
TO: EXT-8000 UPS-10000/16000
OR EXT-8000
TO:
SERIALNO.
MADE IN U.S.A.
EXT-8000
120V,60HZ, 3A MAX, P.F.=1
48V,30A MAX
BATTERY
EXTENSION
AC INPUT:
DC IN/OUTPUT:
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
CAUTION
30A 250VAC
3A
AC FUSE AC IN
30A
48VDC
INTENDED FOR INSTALLATIONIN A PROTECTED
ENVIRONMENT.
HAZARDOUS VOLTAGEINSIDE.
NO USER SERVICEABLE PARTS.
DISCONNECT ACAND DC POWER BEFORE OPENING
THIS COVER.
REFER SERVICING TO QUALIFIED PERSONNEL.
•
•
•
•
•REPLACE ONLY WITH ULLISTED FUSE OF SAME TYPE AND RATING
CAUTION
TURN OFF POWER SWITCH DURING EXT.
BATTERY CONNNECTION.
FOR DISCONNECT USE ONLY. NOT INTENDED
FOR CURRENT INTERRUPTION.
•
•
WARNING
FOR CONTINUED PROTECTION AGAINST FIRE,
REPLACE ONLY WITH SAMETYPE AND RATING OF FUSE.
BATTERY FUSE
TO: EXT-8000 UPS-10000/16000
OR EXT-8000
TO:
SERIALNO.
MADE IN U.S.A.
EXT-8000
120V,60HZ, 3A MAX, P.F.=1
48V,30A MAX
BATTERY
EXTENSION
AC INPUT:
DC IN/OUTPUT:
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
CAUTION
30A 250VAC
3A
AC FUSE AC IN
30A
48VDC
INTENDED FOR INSTALLATIONIN A PROTECTED
ENVIRONMENT.
HAZARDOUS VOLTAGEINSIDE.
NO USER SERVICEABLE PARTS.
DISCONNECT ACAND DC POWER BEFORE OPENING
THIS COVER.
REFER SERVICING TO QUALIFIED PERSONNEL.
•
•
•
•
•REPLACE ONLY WITH ULLISTED FUSE OF SAME TYPE AND RATING
CAUTION
TURN OFF POWER SWITCH DURING EXT.
BATTERY CONNNECTION.
FOR DISCONNECT USE ONLY. NOT INTENDED
FOR CURRENT INTERRUPTION.
•
•
WARNING
FOR CONTINUED PROTECTION AGAINST FIRE,
REPLACE ONLY WITH SAMETYPE AND RATING OF FUSE.
BATTERY FUSE
TO: EXT-8000 UPS-10000/16000
OR EXT-8000
TO:
SERIALNO.
MADE IN U.S.A.
EXT-8000
120V,60HZ, 3A MAX, P.F.=1
48V,30A MAX
BATTERY
EXTENSION
AC INPUT:
DC IN/OUTPUT:
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
F
U
S
E
RISK OF ELECTRIC SHOCK
THIS UPS RECEIVES POWER
FROM MORE THAN ONE
SOURCE—DISCONNECTION
FROM THE AC SOURCE AND
THE DC SOURCE IS RE-
QUIRED TO DEENERGIZE
THIS UNIT PRIOR TO
SERVICING.
HAZARDOUS LIVE PARTS
INSIDE THIS UPS ARE
ENERGIZED FROM THE
BATTERY SUPPLY EVEN
WHEN THE INPUT AC
POWER IS DISCONNECTED.
DO NOT REMOVE COVER.
NO USER SERVICEABLE
PARTS INSIDE. REFER
SERVICING TO QUALIFIED
PERSONNEL.
CAUTION
WARNING
TO REDUCE THE RISK
OF ELECTRIC SHOCK,
INSTALLIN A TEMPERATURE
AND HUMIDITY CONTROLLED
INDOOR AREAFREE OF
CONDUCTIVE CONTAMINANTS.
RS-232
INTERFACE BAUD
RATE
B1B2 B3B4
1
0
48VDC
TO: EXT-8000
CAUTION
MAXIMUM OF 4 BATTERYEXTENSION UNITS MAY BE USED.
FOR DISCONNECT USE ONLY. NOTINTENDED FOR CURRENT INTERRUPTION.
TURN OFF POWER SWITCH DURING BATTERYEXTENSION CONNECTION.
REMOTE CONTROL
MODEM LINE
ALARM
INTERFACE
UPS OUTPUT
WARNING
FOR CONTINUED PROTECTION
AGAINST FIRE, REPLACE ONLYWITH
WITH UL LISTED FUSE OF SAME TYPEAND RATING.
BATTERY FUSE
30A
WARNING
FOR CONTINUED PROTECTION
AGAINST FIRE, REPLACE ONLY
WITH WITH UL LISTED FUSE OF
SAME TYPE AND RATING.
125V 10A
AC FUSE AC IN
UNINTERRUPTIBLE
POWER SUPPLY
AC INPUT:
UPS OUTPUT:
DC IN/OUTPUT:
SERIALNO.
UPS-10000
120V,60HZ, 10A MAX, P.F.=1
120V,60HZ, 6.2A MAX, P.F.=1
48V,30A MAX
MADE IN U.S.A.
UL
®
LISTED
27F2
54321
9876
F
U
S
E
F
U
S
E
F
U
S
E
ON
1234
54321
9876
F
U
S
E
F
U
S
E
F
U
S
E
UPS and Battery Extension Unit Connection
EXT-8000 Battery Extension Units Installation
EXT-8000 Battery Extension Units 13
If you need to place the Battery
Extension Units further away from
the UPS, you can purchase a 6 ft
long battery extension cable (TSi
Part # CA-8000A).
¨
Note: The maximum load rating of
your UPS has not increased—only
the length of time it can back up
that load. So you cannot hook up
more equipment to your UPS,
above the maximum power rating,
just by adding EXT-8000’s. For
that, you need to use a larger UPS.
¨

Trouble-shooting & Maintenance
Possible Causes
AC fuse has blown.
Bad AC outlet or faulty ground wiring
Overload.
Excessive inrush current.
Overload or Overtemperature.
Low Battery Voltage.
Overtemperature.
Faulty cooling fan.
Batteries getting old.†
Improper circuit breaker rating.
Overload.
Problem
Green AC ON light does not
turn on.
UPS keeps shutting off.
No power to equipment when
AC power outage occurs.
UPS becomes hot and shuts
off.
Insufficient holdup time.
Circuit breaker in the
building’s AC panel keeps
tripping.
Suggested Solutions
Replace with same type & rating of fuse.
Use another outlet or repair faulty wiring.
Reduce load, then reset UPS (turn power switch off/
on.
Reduce load during startup.
Reduce load, then restart UPS.
Wait for normal AC power to return to recharge.
Check that the cooling fan in the rear is working
properly. Make sure air flow is not blocked.
Return UPS to factory for repair.*
Return UPS to factory for battery replacement.*
Make sure the breaker is rated 20A or higher.
Remove other equipment from the same circuit
served by the circuit breaker.
WARNING: Please do not open the case and attempt to repair the UPS. High voltages are present and there are
no user servicable parts inside. Repairs can be performed only at the factory or at an authorized repair centers by
qualified personnel with protective equipment. When you encounter difficulties with your UPS, please consult
the relevant sections of this manual and check the trouble-shooting guide below. If you still have problems, please
call TSi Power’s Customer Service at [phone].
* Please call your dealer or TSi Power for before returning the UPS.
†
Battery Replacement: Under normal conditions, the battery lifetime is approximately 4 to 5 years. Your authorized dealer or factory
can replace batteries for a nominal fee. Under severe conditions (more than 150 full discharge-recharge cycles per year), the batteries
may have to be replaced more frequently.
14 UPS-10000,1000B, 16000 & EXT-8000 Operating Instructions

Specifications
AC
Filtering
&
Protection
Solid-State
Relay
Ground
Hot
Neutral
Inverter
Battery
Charger
Ground
Hot
Neutral
AC INPUTTo EXT-8000
+48VDC
Logic Ground
Ferro-Resonant
Transformer
Resonant
Capacitor
Fuse
UPS OUTPUT
{
{
}
Battery
• 95~135VRMS, 60±3Hz, sinusoidal or pseudo-sinusoidal.
• 120VRMS±5%, 60±1Hz sinewave, less than 5% total harmonic distortion.
• 1,200 watt maximum (UPS-16000 series).
• 750 watt maximum (UPS-10000 series).
• Zero transfer time between AC and battery (no interruption of power).
• Brownout threshold: 95±2VRMS.
• Overvoltage threshold: 135±2VRMS.
• UPS-10000 series: 48Vdc, 7Ah battery, 1.5A half-wave charger.
• UPS-16000 series: 48Vdc, 10Ah battery, 2A half-wave charger.
• EXT-8000 series: 48Vdc, 17Ah battery, 2A half-wave charger.
• Batteries are charged to a float voltage of 56Vdc at an optimum rate to
ensure long life and maximum capacity.
• Typical recharging time is 4 hours to return to 90% of capacity.
• AC hot to neutral, AC hot to earth ground & AC neutral to earth ground
UPS-10000 & UPS-16000 Block Diagram
Specifications 15
Input
Output
Transfers
Battery & Charger
Surge/Spike Protection

Isolation
Noise Filtering
Safety and Reliability Features
Size and Weight
Operating Environment
Warranty
are protected by 3 MOV’s (metal oxide varistors), each rated at 150V &
6,500 amps of shunt current (8 ×20µs).
• Ferroresonant transformer provides 2000:1 attenuation of spikes and
200,000 joules & 100,000A of surge suppression capacity.
• Phone and modem connected to the dual RJ-11 connectors are protected
by an MOV rated at 150V & 2,500 amps (8 ×20µs).
• Ferroresonant transformer provides complete isolation from AC mains.
Neutral is bonded to earth ground.
• Qualifies as a separately derived power source under National Electric
Code Article 250-5D and complies with FIPS Pub. 94, Isolating Trans-
former and Grounding Recommendations.
• Common mode noise is reduced ≥120dB at 20MHz.
• Transverse mode noise is reduced ≥50dB at 20MHz.
• All-steel chassis blocks radiated EMI/RFI noise.
• Designed to meet UL1778
• Designed to meet FCC standards for EMI/RFI emissions.
• External fuses protect all AC circuits and DC battery circuits.
• Internal fuse protects inverter circuit.
• Overload circuit disconnects the load at 110% of maximum load.
• Polarized battery connector prevents accidents.
• UPS-16000: 111 lbs (50kg).
Width - 17"; Depth - 21"; Height - 6.5" (432mm x 533mm x 165mm).
• UPS-10000: 80 lbs (36kg).
Width - 17"; Depth - 21"; Height - 5" (432mm x 533mm x 127mm).
• EXT-8000: 70 lbs (32kg).
Width - 17"; Depth - 21"; Height - 5" (432mm x 533mm x 127mm).
• Humidity: 0 to 95%, non-condensing.
• Maximum withstanding weight: 400 lbs (180kg).
• 2 years limited warranty, parts & labor (except for batteries).
• Battery manufacturer’s warranty on batteries (typically 1 year).
• Extended warranty available.
16 UPS-10000,1000B, 16000 & EXT-8000 Operating Instructions