Rev. 3 March 2015
TSi Power Corporation Tel: 715-623-0636 Website: www.tsipower.com
Antigo, WI 54409, USA
5
TSi Power’s Warranty Policy
TSi Power warrants this product to be free from defects in materials and workmanship
for two years from the date of purchase from TSi Power or its authorized representative.
Batteries are covered by battery manufacturer’s warranty (typical warranty is one year).
TSi Power will repair (or at its option, replace) any defective electrical and mechanical
component(s) without charge during the warranty period. Warranty does not cover
transportation costs.
To make a request for warranty repair, customer must first call TSi Power and obtain a
RMA (return material authorization) number and shipping instructions. Defective unit
must be returned to TSi Power in the original shipping container (or equivalent) which
provides maximum protection during shipping. Address label must show RMA number.
Shipment must be accompanied by a sales receipt or invoice showing the date of
purchase and model number as well as a written description of the problem, return
address, name and phone number of the customer.
Warranty does not cover transportation costs. Damage by misuse, accident or
unauthorized tampering of the product is not covered by the warranty. NO OTHER
WARRANTIES ARE EXPRESSED OR IMPLIED. TSI POWER IS NOT LIABLE FOR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTIONS, LOSS OF BUSINESS
INFORMATION OR OTHER PECUNIARY LOSSES) ARISING OUT OF THE USE OR
INABILITY TO USE THIS TSI POWER PRODUCT, EVEN IF TSI POWER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Technical Support & Repair Service
Please call TSi Power’s technical support department if you encounter difficulty during
installation or operation of this product (or send E-mail to sales@tsipower.com). Also, all
warranty and out-of-warranty repair service requests should be made to TSi Power’s
technical support department.
TSi Power Corporation
1103 West Pierce Avenue
Antigo, WI 54409, USA
Telephone: +1-715-623-0636 Fax: +1-715-623-2426
e-mail: sales@tsipower.com
URL: www.tsipower.com
