TVC 28 User manual

BOTTLED
WATER
DISPENSER
OWNER MANUAL
MODEL 28
COOLING
CABINET
MODEL 24
MODEL 25
MODEL 30
MODEL 31 MODEL 26
MODEL 24
TABLETOP
MODEL 28
TABLETOP
MODEL 31
TABLETOP
MODEL 28
FLOOR
STANDING
CAUTION:
Before using the water dispenser, read this manual and follow all safety rules and operating
instructions.

02
Current publication in May 2022
First published in April 2017
Manufactured by:
The Vending Company
Disclaimers:
Actual design, colour and specification may vary from the sketches shown.
The picture is used for representation purpose only.
Note: The Machine specifications are subject to change without notice.

INDEX
03
Letter From the Company
Important Safeguards
Operating Instructions
Installing The Water Bottle
Important Notice About Leaking Bottles
Adjusting The Temperature (Cold Water Only)
Cleaning And Maintenance
LED Function Indicators
Technical Specification
Exploded view & parts name of M 31
Exploded view & parts name of M 28
Troubleshooting Tips
Troubleshooting Tips M 31
Disposal Of Machine
Frequently Asked Questions
Warranty Card
Warranty Instructions For User
Customer Details
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
4
5
6
6
7
8
9
10
11
12
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19
SR.
NO. TOPIC PAGE
NO.

04
LETTER FROM THE COMPANY
Please read the
User manual prior
to using the machine.
In the event of any
service matter see
service manual.
Ensure staff access to
user manual !
Congratulations on your purchase of the
Bottled Water Dispenser.
This product has been engineered for optimum
and convenient performance.
We assure you years of satisfactory and trouble
free performance.
This appliance is intended to be used in
household and similar applications such as:
– Staff kitchen areas in shops, offices and
other working environments, farm houses.
– By clients in hotels, motels and other
residential type environments.
– Bed and breakfast type environments.
- The appliance is not to be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction.
- Children being supervised not to play with the appliance.
Please be sure to follow the instructions in the operating guideline for a
long life of the product.
We do hope that you will enjoy using your Bottled Water Dispenser.
WARNING:
1. WHEN POSITIONING THE APPLIANCE, ENSURE THE SUPPLY
CORD IS NOT TRAPPED OR DAMAGED.
2. DO NOT LOCATE MULTIPLE PORTABLE SOCKET OUTLET OR
PORTABLE POWER SUPPLIES AT THE REAR OF THE APPLIANCE.

IMPORTANT SAFEGUARDS
• For use with 10-25 liter water bottles and most water filtration
systems , (not included).
• Never use this dispenser with water that is unsafe to drink or is
from an unknown source.
• Never use any other liquid in the dispenser other than known
and microbiologically safe bottled water.
• Never allow children to dispense hot water without proper and
direct supervision.
• This water dispenser is equipped with a grounded power cord
plug for your safety. It must be plugged into a grounded outlet.
Do not use an extension cord with your water dispenser.
• Keep your water dispenser in a dry place away from direct sunlight.
• Never put anything flammable close to the dispenser.
• Leave a minimum of 2” (5 cm) space around the back and sides of
the dispenser for proper ventilation.
• Always install your water dispenser on a level floor. Wait for three
minutes before restarting machine after shutting down.
• Always unplug the water dispenser before servicing or cleaning.
• Regular cleaning of your water dispenser is required for your
warranty.
Please follow cleanin g instructions outlined in this manual and clean
the dispenser every 4 months.
Never turn the dispenser upside down or tilt more than 45
degrees. If unit has been resting on its side for an extended
period of time, place the water dispenser in the upright
position for approximately 12 hours before turning it on.
Do not switch on the hot water until water runs out from
the red tap
05

OPERATING INSTRUCTIONS
Initial Product Cleaning Procedure. As with most
new appliances, it is recommended to clean the
reservoir prior to first time use.
IMPORTANT: To avoid water overflow while cleaning the dispenser,
always remove the bottle support funnel before pouring water or
cleaning solution into the reservoir.
1. Press all dispensing buttons until water no longer comes out.
2. Drain the reservoirs from the drain valve on the back of the unit.
(in hot & cold unit only)
3. Rinse again with clean water.
4. Place bottle support funnel back on top of dispenser.
INSTALLING THE WATER BOTTLE
IMPORTANT: Always wash your hands first! Clean the top (neck) of
the bottle with a clean cloth and do not touch the part of the unit
that the water touches. Make sure the unit is unplugged and power
switch is in the OFF position.
The water bottle can be purchased from your local retailer.
1. Remove the protective cap from the end of the water bottle unless
the bottle has a puncturable cap or sticker.
2. Lift and turn the bottle upside down, placing it securely on the
bottle support funnel
3. Press and hold all dispenser buttons until water flows from the
dispenser. Drain about 0.3 gal / 1 L of water before initial use. This
does not need to be repeated with replacement bottles.
4. Plug in the water dispenser.
5. Set the power switch at the rear of the dispenser to the ON position
6. Ready-to-dispense indicator lights will come on when water reaches
optimum temperatures and is ready for use.
.
1. Make sure the unit is unplugged and power
switch is turned off.
2. Remove the bottle support funnel, saturate a clean cloth with water
dispenser cleaner or vinegar and wipe the inside of the reservoir.
3. Pour water dispenser cleaner or a mixture of 0.3 gal / 1 L of vinegar
with 0.3 gal / 1 L of hot water into the reservoir and wait 20 minutes.
06

IMPORTANT NOTICE ABOUT LEAKING BOTTLES
If you find that your dispenser is leaking, check the water bottle first !
Almost all 10-25 liter water bottles are recycled, and handled
extensively during cleaning, filling, and shipping. As a result they are
very prone to developing pin holes or small cracks that can cause an
overflow (or leak) when placed on top of a water dispenser.
In almost all cases, there is nothing wrong with your
water dispenser. If you are experiencing a leak,
this simple test will allow you to determine whether
your water bottle or dispenser is the source of the
problem.
1. Unplug the unit, turn off power switch and
remove the water bottle.
2. a) Remove the bottle support funnel and check the
water level inside the reservoir – it should be at
roughly three-quarters full.
b) Please add or drain a few glasses of water to
achieve the required fill level. Water level should be
approximately 3/4” – 1” BELOW VENT TUBE
3. Let the water sit for approximately 2 hours. If the
dispenser does not leak, it is the bottle that is
leaking due to a small crack or pinhole.
Please contact your water supplier for a
replacement bottle.
2.a
Vent Tube
Water Level
2.b
1.
DISPENSING WATER
1. Place a glass under the tap for water, press the lever until the
desired amount of water is dispensed.
oo
2. Plain water temperature will be around 4 C to 6 C differ compared
to bottle water temperature.
07

CHILDPROOF SAFETY FEATURE - IN HOT & COLD MODEL ONLY
To prevent hot water from accidentally harming a child, the hot water
dispenser button has a safety switch on it. Available in some models only
DANGER: The hot water is heated to approximately 194˚ F / 90˚ C.
Temperatures above 125˚ F / 52˚ C can cause severe burns from scalding.
DO NOT ALLOW CHILDREN TO USE THE HOT WATER DISPENSING
BUTTON WITHOUT PROPER AND DIRECT SUPERVISION.
ADJUSTING THE TEMPERATURE (COLD WATER ONLY)
By turning the thermostat at the back of the unit,
the temperature can be adjusted. If the water
dispenser is not dispensing water, there could be
a possible ice build up due to the thermostat
being set too cold. If this happens, unplug the
dispenser overnight and then reset the thermostat.
The thermostat knob is behind the OK tested
sticker at the back of the machine. Remove the
sticker and turn the knob clockwise to make the
water colder and anti clockwise to make it warmer.
Please note that the cold water thermostat has
O
been factory adjusted to 10 C. Avoid adjusting the
thermostat unless required.
OK
TESTED
R
E
M
R
A
W
ENSURE THAT THE DISPENSER IS POWERED OFF AND THERE IS
WATER IN THE HOT TANK BEFORE PRESSING THE RESET BUTTON
ON THE MANUAL SAFETY THERMOSTAT.
Reset Thermostat
HOT WATER TEMPERATURE – IN HOT & COLD MODELS ONLY
The temperature of the hot water in the dispenser
maintained by a preset automatic thermostat set at
85 °C and cannot be adjusted manually by user.
There is also a manual reset safety thermostat set at
95 °C.
If there is no water in the hot tank and the hot water
switch is turned on by mistake, the manual safety button
on the safety thermostat will trip. In such an event, the
reset button needs to be preset as shown in picture
(lower one on the tank) needs to be pressed as shown
in the picture.
08

Vacuum or sweep away the dust from the
condenser coils at the back of the dispenser.
For best results, you can purchase a brush
designed specifically for this purpose from your
local appliance store. This will improve cooling
and efficiency.
CLEANING THE CONDENSER
The drip tray should be emptied and cleaned
regularly to remove spotting and any mineral
deposits. Clean with water dispenser cleaning
solution or a mild soap and water. For tough
deposits, add vinegar and let it soak until the
deposits come loose. Then wash, rinse and
dry thoroughly.
The outside of the dispenser can be wiped clean with water dispenser
cleaning solution or a mild soap and water. Never use harsh chemicals
or abrasive cleaners. Rinse thoroughly with clean water and then dry
surfaces.
CLEANING THE OUTSIDE OF THE WATER DISPENSER
CLEANING THE DRIP TRAY
CLEANING AND MAINTENANCE
Like most appliances, your new water dispenser requires periodic
maintenance to operate efficiently. Your water dispenser must be
cleaned every 4 months. Please note that as per your warranty, routine
maintenance of the dispenser is required. Failure to maintain the
water dispenser will void your warranty.
IMPORTANT: Make sure you turn the power switch to the OFF position
and unplug the dispenser before performing any of the following
cleaning procedures.
CLEANING YOUR WATER DISPENSER
To remove, take the grill off the tray and firmly lift the tray up,
dislodging it from the guides. Drain and clean.
To replace, put the grill back on the tray and slide the tray onto the guides.
09

IMPORTANT!
Turn power switch to the OFF position and unplug the dispenser
before performing this procedure. Dispense hot water until
temperature drops to a safe level to avoid the risk of scalding.
1. Remove the water bottle.
2. Press all dispensing buttons until water no longer comes out.
3. Place a bucket beneath the drain outlet on the back of the dispenser.
4. Remove the cap and plug from the drain valve (in hot & cold model
only) and let the water flow into the bucket. Replace the cap and plug.
A screwdriver or coin can be used to help loosen the drain cap. Collect
the water in a container, not the drip tray.
5. Replace the water bottle.
Drain the reservoirs before and after cleaning,
when going on long vacations or if not using
the dispenser for long periods of time.
DRAINING THE RESERVOIRS
LED FUNCTION INDICATORS
Drain
valve
Heater is in operation.
The cold water compressor
is in operation.
“ON”
“ON”
“ON”
FOR HOT & COLD MODEL FOR NORMAL & COLD MODEL
The cold water compressor is
in operation.
Power on.
LED STATUS
The hot water reached its
optimum temperature and
is ready for dispensing.
The hot water reached its
optimum temperature and
is ready for dispensing.
Yellow
Red
Blue/
Green
10