Tyco Security Products DSC PowerSeries Neo HS2016 User manual

To download the full user manual and register your product, visit:
www.DSC.com/m/29009883 or scan the QR code to the right.
HS2016/HS2016-4/HS2032/HS2064/HS2064 E/
HS2128/HS2128 E Alarm Panel
User Guide
WARNING: This manual contains information on limitations regarding product use and function and
information on the limitations as to liability of the manufacturer. The entire manual should be care-
fully read.

Table of Contents
Table of Contents
1.0 Quick Reference 3
2.0 Understanding Your Keypad 5
2.1IconandLEDKeypadSymbols 5
2.2KeypadModels 6
3.0 The PowerSeries Neo Security System 7
3.1GeneralSystemOperation 7
3.2TestingYourSystem 7
3.3Monitoring 8
3.4Maintenance 8
4.0 Setting/Arming the System 9
4.1ArmingtheSystem(InfiniteExitDelay) 9
4.2AwayArmingtheSystemwiththeKeypad 9
4.3ExitDelayTimeRestart 10
4.4AlarmCancelWindow 10
4.5Using2-wayWirelessKeysandProximityTags 10
4.5.1ArmingtheSystemwitha2-WayWirelessKey 10
4.5.2ToArmtheSystemwitha2-waywirelesskey 11
4.5.3ArmingtheSystemwithaProximityTag 11
4.6Disarming/UnsettingtheSystem 11
4.7ToDisarm/UnsettheSystemwithaProximityTag 12
4.8DisarmingError 12
5.0 Emergency Keys 13
6.0 Access Code Types 14
6.1OpeningtheAccessCodeMenu 15
6.2Adding,ChangingandDeletingAccessCodes 15
6.3BurglaryVerification 15
6.4SwingerShutdown 16
6.5CallWaiting 16
6.6FireAlarmVerification 16
6.7SilenceFireorCOAlarm 16
6.8SystemLockoutduetoInvalidAttempts 16
6.9UserLabels(LCDkeypadsonly) 16
7.0 Trouble Conditions 18
8.0 Safety Instructions 23
8.1RegularMaintenanceandTroubleshooting 23
8.1.1CleaningandMaintenance 23
9.0 Reference Sheets 25
9.1SystemInformation 25
9.2ServiceContactInformation 25
10.0 Access Code and Sensor/Zone information 26
11.0 Locating Detectors and Escape Plan 29
11.1SmokeDetectors 29
11.2FireEscapePlanning 30
11.3CarbonMonoxideDetectors 31
- 2 -

Chapter 1.0 Quick Reference
1.0 Quick Reference
ThePowerSeriesNeoAlarmSystemusesshortcutkeystoaccessfeaturesonallmodelsof
keypads.WhenusinganLCDkeypad,thePowerSeriesNeoAlarmSystemusesamenubasednav-
igationsystem.Thescrollkeyscanbeusedtonavigatethroughthelistofoptionscontainedwithin
thecurrentmenu.Formoreinformationsee:2.0“UnderstandingyourKeypad”.Lookupdetailed
informationonanyofthelistedactionsusingtheaccompanyingSectionnumber.
FordetailedinformationaboutthePowerSeriesNeoAlarmSystem,refertothefullonlinemanual,
whichcanbeaccessedfromtheDSC.comwebsite.
Note: Somefeaturesmustbeenabledbyinstaller.
Note: BypassGroupsarenotpermittedinULlistedinstallations.
Status Lights Function
Keys
Emergency
Keys
Ready-Indicatessystemnormal.Mustbeontoarmsystem.Allzonesmustbe
securedorbypassedandthesystemdisarmedforthislighttoactivate. StayArm Fire
Armed-Indicatessystemisarmed.IftheReadylightandtheArmedlightareboth
on,anExitDelayisinprogress. AwayArm Medical
Trouble-Onindicatesasystemmalfunctionortamper.Flashingindicatesthatthe
keypadhasalowbatterycondition.Followtheinstructionsdisplayedorenter[*][2]to
viewtrouble.Correctingthetroubleturnsofftheindicator. Chime Panic
ACPower-IndicatesACPowerispresent.TheACPowerlightwillturnoffwhen
ACisabsent. Reset
Sensors

QuickExit 


Action Press Section
AwayArm for2seconds+[AccessCode*] 3.1.2
StayArm for2seconds+[AccessCode*] 3.2
NightArm Whenarmedinstaymode[*][1]+[AccessCode*] 3.3
Disarm [AccessCode] 3.1
No-EntryArming [*][9]+[AccessCode*] 3.4
QuickArm/QuickExit [*][0] 3.5
AbortArming
Sequence
[AccessCode] 
Bypassing - All bypass commands begin with [*][1] + [Access Code*]
BypassIndividual
Zones
[3DigitZone#] 3.7.1
BypassAllOpenZones [9][9][8] 3.7.1
RecallLastBypass [9][9][9] 3.7.1
ClearBypass [0][0][0]OR[Scroll]BypassOptions+[*]+[Scroll]ClearBypasses+[*] 3.7.1
ProgramBypass
Group
[3digitzone#s]+[9][9][5]OR[3digitzone#s]+[Scroll]BypassOptions+
[*]+[Scroll]PrgBypassGroup+[*] 3.8
LoadBypassGroup [9][9][1]OR[Scroll]BypassOptions+[*]+[Scroll]BypassGroup+[*] 3.8
Common Functions
SetTimeandDate [*][6][MasterCode]+[0][1] 8.2
- 3 -

Chapter 1.0 Quick Reference
Action Press Section
TurnChimeON/OFF [*][4]+[AccessCode*]OR 10.1
ChangeBrightness
[*][6][MasterCode]+[1][2]+ 8.8
ChangeContrast
[*][6][MasterCode]+[1][3]+ 8.8
Add/DeleteUser [*][5]+[MasterCode]+[AccessCode]+1 7.0
ResetSmokeDetect-
ors OR[*][7][2] 5.2
ViewTroubles
[*][2]+[AccessCode*]+ 8.15
ViewAlarms
[*][3]+[AccessCode*]+ 5.1.5
PerformSystemTest
[*][6]+[MasterCode]+[0][4]+ 4.4
BuzzerVolume
[*][6]+[MasterCode]+[1][4]+ 8.10
- 4 -

Chapter 2.0 Understanding Your Keypad
2.0 Understanding Your Keypad
ThePowerSeriesNeoAlarmSystemsupportsavarietyofwireless,hardwiredandproximity
sensorLCD,LEDandIconkeypads.AllkeypadscomeequippedwiththeLEDstatuslights
describedinsection1"QuickReference".HS2LCDserieskeypadsdisplaysystemmessageson
theirLCDscreen.HS2ICNserieskeypadsdisplaymessages,asdescribedinthefollowingsection.
HS2LEDserieskeypadsdisplaymessagesviaaseriesofnumberedLEDs,asdescribedinthefol-
lowingsection.AllkeypadversionswillhaveasolidblueLEDbarthatisalwaysonexceptwhen,
ifenrolled,aproximitytagispresentedandsuccessfullyreadbythekeypad.
2.1 Icon and LED Keypad Symbols
HS2ICNSeries HS2LEDSeries
596
12 710
11
1
8
15
234
17
16
14
13
5
9
7
6

1. ClockDigits1,2 Theseclockdigitsindicatethehourwhenthelocalclockisactive.
Digit2isalsousedtoidentifythezonenumber.
2. :(Colon) Thisiconisthehours/minutesdividerandwillflashonceper
secondwhenthelocalclockisactive.
3. ClockDigits3,4 Thesearetheminutedigitswhenthelocalclockisactive.The
digits3and4areusedtoindicatethezonenumberforopenzones
oralarminmemory.Thesetwodigitscombinedwiththeclock
digit2,scrollonezonepersecondfromthelowestnumbertothe
highest,whenscrollingthroughzones.
4. 1to8 Thesenumbersidentifytroubleswhen[*][2]ispressed.
5. Memory Indicatesthattherearealarmsinmemory.
6. Bypass Indicatesthattherearezonesbypassed.
7. Program IndicatesthatthesystemisinInstallerorUser'sprogramming,or
thatthekeypadisbusy,andtheLEDwillflash.IfanAccess
Codeisrequired,whileaccessing[*]menus,thisLEDisONand
solidtoindicatethatthecodeisrequired.
8. Away IndicatesthatthepanelisarmedintheAwayMode.
9. Fire Indicatesthattherearefireand/orCOalarmsinmemory.
10. Stay IndicatesthatthepanelisarmedintheStayMode.
11. Chime ThisiconturnsonwhentheChimefunctionkeyispressedto
enableDoorChimeonthesystem.Itwillturnoffwhenthechime
functionkeyispressedagaintodisableDoorChime.
- 5 -

Chapter 2.0 Understanding Your Keypad
12. OPEN Thisiconisusedwithclockdigits1and2toindicateactivated
zones(notalarm)onthesystem.Whenzonesareopened,the
OPENiconwillturnon,clockdigits1and2willscrollthrough
theviolatedzones.
13. AC IndicatesthatACispresentatthemainpanel.
14. SystemTrouble Indicatesthatasystemtroubleisactive.
15. Night IndicatesthatthepanelisarmedintheNightMode.
16. ReadyLight(green) IftheReadylightison,thesystemisreadyforarming.Ifthe
toggleoftheReadyLEDflashesforForceArmingenabled,the
LEDflasheswithforcearmablezonesopenonthepartition.
17. ArmedLight(red) IftheArmedlightison,thesystemhasbeenarmedsuccessfully.
Note: ForULlistedinstallations,zonescanonlybebypassedmanually.
2.2 Keypad Models
Note: Inthefollowinglistifx=9(thesystemoperatesin912-919MHz),x=4(thesystemoperates
in433MHzband)orx=8(thesystemoperatesin868MHzband).Onlymodelsoperatingin912-
919MHzbandareUL/ULClisted.
HS2LCD AlphanumericLCDkeypad
HS2LCDP AlphanumericLCDkeypadwithProx.Tagsupport
HS2ICN Iconkeypad
HS2ICNP IconkeypadwithProx.Tagsupport
HS2LED LEDkeypad
HS2LCDRFx AlphanumericLCDkeypadwithwirelessreceiver
HS2LCDRFPx AlphanumericLCDkeypadwithwirelessreceiverandProx.tagsupport
HS2ICNRFx Iconkeypadwithwirelessreceiver
HS2ICNRFPx IconkeypadwithwirelessreceiverandProx.tagsupport
HS2LCDWFx WirelessAlphanumericLCDkeypad
HS2LCDWFPx WirelessAlphanumericLCDkeypadwithProx.Tagsupport
HS2LCDWFPVx WirelessAlphanumericLCDkeypadwithProx.Tagsupport&VoicePromp
HS2TCHP Touchscreenkeypad.Foradditionalinformation,refertotheHS2TCHP
TouchscreenUserManual.
- 6 -

Chapter 3.0 The PowerSeries Neo Security System
3.0 The PowerSeries Neo Security System
YourPowerSeriesNeohasbeendesignedtoprovideyouwiththegreatestpossibleflexibilityand
convenience.Readthismanualcarefullyandhaveyourinstallerinstructyouonhowtooperateyour
systemandwhichfeatureshavebeenimplementedinyoursystem.Allusersofthissystemshould
beequallyinstructedinitsuse.Filloutsection"SystemInformation"withallofyourzoneinform-
ationandaccesscodesandstorethismanualinasafeplaceforfuturereference.

Note: ThePowerSeriesNeosecuritysystemincludesspecificfalsealarmreductionfeaturesandis
classifiedinaccordancewithANSI/SIACP-01-2010ControlPanelStandard-FeaturesforFalse
AlarmReduction.Pleaseconsultyourinstallerforfurtherinformationregardingthefalsealarm
reductionfeaturesbuiltintoyoursystemasallarenotcoveredinthismanual.
3.1 General System Operation
YoursecuritysystemismadeupofaPowerSeriesNeocontrolpanel,oneormorekeypadsandvari-
oussensorsanddetectors.Thecontrolpanelwillbemountedoutofthewayinautilityclosetorin
abasement.Themetalcabinetcontainsthesystemelectronics,fusesandstandbybattery.
Allthekeypadshaveanaudibleindicatorandcommandentrykeys.LEDkeypadshaveagroupof
zoneandsystemstatuslights.LCDkeypadshaveanalphanumericliquidcrystaldisplay(LCD).
Thekeypadisusedtosendcommandstothesystemandtodisplaythecurrentsystemstatus.The
keypad(s)willbemountedinaconvenientlocationinsidetheprotectedpremisesclosetothe
entry/exitdoor(s).Thesecuritysystemhasseveralzonesofareaprotectionandeachofthesezones
isconnectedtooneormoresensors(motiondetectors,glassbreakdetectors,doorcontacts,etc.).A
sensorinalarmisindicatedbythecorrespondingzonelightsflashingonanLEDkeypadorbymes-
sagesontheLCDkeypad.
Note: Onlytheinstallerorserviceprofessionalshallhaveaccesstothecontrolpanel.
3.2 Testing Your System
TestsallsystemkeypadLEDs,keypadsounders,bellsand/orsirens.Toensurethatyoursystemcon-
tinuestofunctionasintended,youmusttestyoursystemweekly.
IMPORTANT: ForULHOMEHEALTHCARElistedapplicationsthesystemshallalsobe
testedweeklywithoutACpower.ToremoveACfromthecontrolunit,removethescrewfromthe
restrainingtabofthepluginadapterandremovetheadapterfromACoutlet.Aftercompletingthe
testoftheunitusingonlythebatterybackupsource,reconnectthepluginadapterandattachthe
screwthroughtherestrainingtabsothattheadapterissecurelyattachedtotheoutlet.
IMPORTANT: Shouldyoursystemfailtofunctionproperly,contactyourinstallationcompany.
IMPORTANT: Allsmokedetectorsmustbetestedbyyoursmokedetectorinstalleronceperyear.
To Perform a Keypad and Siren Test LCD Display
1. FromtheReadystatepress[*][6]andenterthe[MasterCode]
toaccessUserFunctions.
Press (*) for <>
User Functions
2. Press[04]orusethescrollkeystonavigatetoSystemTestand
press[*].Thesystemactivatesallkeypadsounders,bells/sirens
andkeypadLEDsfortwoseconds.
Press (*) for <>
System Test
3. TogobacktotheReadystatepress[#]. 
Note: IfyoursystemhasPIRcamerasenrolled,twoimagesfromeachPIRcameraaresenttothe
monitoringstationduringasystemtest.
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Chapter 3.0 The PowerSeries Neo Security System
3.3 Monitoring
Thissystemiscapableoftransmittingalarms,troublesandemergencyinformation.Ifyouinitiate
analarmbymistake,immediatelycallthecentralstationtopreventanunnecessaryresponse.
Note: ForCP-01systems,themonitoringfunctionmustbeenabledbytheinstallerbeforeit
becomesfunctional.Thereisacommunicatordelayof30secondsinthiscontrolpanel.Itcanbe
removed,oritcanbeincreasedupto45seconds,attheoptionoftheend-userbyconsultingwith
theinstaller.
3.4 Maintenance
Withnormaluse,thesystemrequiresminimummaintenance.Notethefollowingpoints:
lDonotwashthesecurityequipmentwithawetcloth.Lightdustingwithaslightly
moistenedclothshouldremovenormalaccumulationsofdust.
lUsethesystemtestdescribedin“TestingYourSystem”tocheckthebatterycondition.
Werecommend,however,thatthestandbybatteriesbereplacedevery3-5years.
lForothersystemdevicessuchassmokedetectors,passiveinfrared,ultrasonicor
microwavemotiondetectorsorglassbreakdetectors,consultthemanufacturer’sliterature
fortestingandmaintenanceinstructions.
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Chapter 4.0 Setting/Arming the System
4.0 Setting/Arming the System
ThePowerSeriesNeosystemcanbeset/armedusingakeypad,a2-waywirelesskeyoraproximity
tag.
4.1 Arming the System (Infinite Exit Delay)
Inanattempttoreducefalsealarms,yoursystemisdesignedtonotifyyouofanimproperexitwhen
armingthesystem.WhenusingthePushtoSet,orFinalDoorSetfeature,attemptingtoarmyour
systemwillstartaninfiniteexitdelay.Thekeypadwillsoundabeeponcepersecond.Whenyou
haveopenedandclosedthefinalexitdoor,orafterpressingthePushtoSetbutton,theexitdelay
willbereducedtoaprogrammablevalue,whichistypically10seconds,afterwhichthealarmwill
completethesetting.Thepanelusedthistimeperiodtoallowtimeforthedetectorsonthesystem
toreturntotheirnormalstate.Whenthistimeexpires,thesystemchecksfordetect-
ors/windows/doorsthatmaybeopen.Ifanyoftheseareopen,thepanelwillcancelthearming.If
thisoccurs,youmustre-enterthepremises,checkthesystem,closeanyopenzones,andthen
attempttoarmagain.
4.2 Away Arming the System with the Keypad
Awaymodeactivatesthecompletealarmsystemby:
lArmingallperimetersensors.
lArmingallinteriorsensors.
ToArmtheSysteminAwayMode: LCD Display
1. EnsureallwindowsanddoorsareclosedandthattheReady
indicatorison.
Date Time
JAN 02/18 2:06a
2. ToarmusingtheAwaykey ,pressandholdtheAway
keyfor2secondsand,ifrequired,enteryour[accesscode]or
presentyourproximitytag.
OR
ToQuickArmthesystempress[*][0].
System is
Ready to Arm

then

Present Tag or
Enter Code
3. Ifzoneshavebeenbypassed,ICNorLEDkeypadsbypass
LED willlightandthebypassedzones#swillbeshown.
OnanLCDkeypadawarningappears.
* Warning *
Bypass Active
4. Aftersuccessfullyinitiatingthearmingsequencethe:
lArmed indicatorturnson.
lReady indicatorremainslit.
lExitDelaytimerbeginscountingdown.
lKeypadbeepssixtimes,continuesbeepingoncepersecond
untilbeepingrapidlyinthefinaltenseconds.
lThesystemmaybeconfiguredtohaveapersistentexit
delaythatonlyendswhentheexitdoorisopenedand
closed,orwhenabuttonispressedoutsidetheprotected
premises.
Exit Delay in
Progress
5. Tocancelthearmingsequence,enteryour[accesscode]or
presentyourproximitytagtothekeypadreader. System Disarmed
No Alarm Memory
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Chapter 4.0 Setting/Arming the System
6. Oncetheexitdelaytimerexpires,therebyarmingthesystem,
the:
lReadyindicatorturnsoff.
lArmedindicatorremainson.
lKeypadstopssounding.
System Armed
in Away Mode
Note: Theinstallerconfigurestheexitdelaytimerandwhetherornotanaccesscodeisrequired
forarmingthesystem.
4.3 Exit Delay Time Restart
Thecontrolpanelprovidesanoptionwhere,ifaentry/exitzoneistrippedasecondtimepriortothe
endoftheexitdelay,theexitdelaytimerestarts.Theexitdelaytimercanonlyberestartedonce.
4.4 Alarm Cancel Window
Thecontrolpanelprovidesaperiodoftimeinwhichtheusercancancelthealarmtransmission.If
theprogrammedalarmtransmissiondelayhasexpired,cancelinganalarmsendsamessagetothe
monitoringstation.Uponasuccessfultransmissionofthecancellationmessagethekeypadwillbeep
6times.
Note: Mustbeenabledandconfiguredbyinstaller.
Note: ForCP-01systems,alarmtransmissiondelaymustnotexceed45seconds.
4.5 Using 2-way Wireless Keys and Proximity Tags
2-waywirelesskeysallowusersinthecloseproximityoftheirhousetheabilitytoreadilyarm/dis-
armtheirsystem,andtocallforhelp.Forinformationonenrollingwirelesskeyssee"UserLabels
(LCDkeypadsonly)".

6
7
1
2
3
4
5
5
2
3
4
16
1. AwayArm
2. StayArm
3. Disarm
4. Panic
5. CommandOutput1
6. MessageLED
7. StatusLEDs
1. AwayArm
2. StayArm
3. Disarm
4. Panic
5. CommandOutput1
6. LED
Note: PanicfeaturehasnotbeenevaluatedbyUL.Allwirelesskeybuttonsareprogrammable.
Verifythefunctionsassignedtoeachkeywithyourinstaller.Whenusingcompatiblewirelesskeys
thereisonebellsquawkforarmingandtwobellsquawksfordisarming.
4.5.1 Arming the System with a 2-Way Wireless Key
Ifconfigured,thePowerSeriesNeosystemcanbearmedusingthefollowingwirelesskeys:
lPG4929/PG8929/PG9929
lPG4939/PG8939/PG9939
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