Tyco Security Products DSC PowerSeries Neo HS2016 User manual

To download the full user manual and register your product, visit:
www.DSC.com/m/29009883 or scan the QR code to the right.
HS2016/HS2016-4/HS2032/HS2064/HS2064 E/
HS2128/HS2128 E Alarm Panel
User Guide
WARNING: This manual contains information on limitations regarding product use and function and
information on the limitations as to liability of the manufacturer. The entire manual should be care-
fully read.

Table of Contents
Table of Contents
1.0 Quick Reference 3
2.0 Understanding Your Keypad 5
2.1IconandLEDKeypadSymbols 5
2.2KeypadModels 6
3.0 The PowerSeries Neo Security System 7
3.1GeneralSystemOperation 7
3.2TestingYourSystem 7
3.3Monitoring 8
3.4Maintenance 8
4.0 Setting/Arming the System 9
4.1ArmingtheSystem(InfiniteExitDelay) 9
4.2AwayArmingtheSystemwiththeKeypad 9
4.3ExitDelayTimeRestart 10
4.4AlarmCancelWindow 10
4.5Using2-wayWirelessKeysandProximityTags 10
4.5.1ArmingtheSystemwitha2-WayWirelessKey 10
4.5.2ToArmtheSystemwitha2-waywirelesskey 11
4.5.3ArmingtheSystemwithaProximityTag 11
4.6Disarming/UnsettingtheSystem 11
4.7ToDisarm/UnsettheSystemwithaProximityTag 12
4.8DisarmingError 12
5.0 Emergency Keys 13
6.0 Access Code Types 14
6.1OpeningtheAccessCodeMenu 15
6.2Adding,ChangingandDeletingAccessCodes 15
6.3BurglaryVerification 15
6.4SwingerShutdown 16
6.5CallWaiting 16
6.6FireAlarmVerification 16
6.7SilenceFireorCOAlarm 16
6.8SystemLockoutduetoInvalidAttempts 16
6.9UserLabels(LCDkeypadsonly) 16
7.0 Trouble Conditions 18
8.0 Safety Instructions 23
8.1RegularMaintenanceandTroubleshooting 23
8.1.1CleaningandMaintenance 23
9.0 Reference Sheets 25
9.1SystemInformation 25
9.2ServiceContactInformation 25
10.0 Access Code and Sensor/Zone information 26
11.0 Locating Detectors and Escape Plan 29
11.1SmokeDetectors 29
11.2FireEscapePlanning 30
11.3CarbonMonoxideDetectors 31
- 2 -

Chapter 1.0 Quick Reference
1.0 Quick Reference
ThePowerSeriesNeoAlarmSystemusesshortcutkeystoaccessfeaturesonallmodelsof
keypads.WhenusinganLCDkeypad,thePowerSeriesNeoAlarmSystemusesamenubasednav-
igationsystem.Thescrollkeyscanbeusedtonavigatethroughthelistofoptionscontainedwithin
thecurrentmenu.Formoreinformationsee:2.0“UnderstandingyourKeypad”.Lookupdetailed
informationonanyofthelistedactionsusingtheaccompanyingSectionnumber.
FordetailedinformationaboutthePowerSeriesNeoAlarmSystem,refertothefullonlinemanual,
whichcanbeaccessedfromtheDSC.comwebsite.
Note: Somefeaturesmustbeenabledbyinstaller.
Note: BypassGroupsarenotpermittedinULlistedinstallations.
Status Lights Function
Keys
Emergency
Keys
Ready-Indicatessystemnormal.Mustbeontoarmsystem.Allzonesmustbe
securedorbypassedandthesystemdisarmedforthislighttoactivate. StayArm Fire
Armed-Indicatessystemisarmed.IftheReadylightandtheArmedlightareboth
on,anExitDelayisinprogress. AwayArm Medical
Trouble-Onindicatesasystemmalfunctionortamper.Flashingindicatesthatthe
keypadhasalowbatterycondition.Followtheinstructionsdisplayedorenter[*][2]to
viewtrouble.Correctingthetroubleturnsofftheindicator. Chime Panic
ACPower-IndicatesACPowerispresent.TheACPowerlightwillturnoffwhen
ACisabsent. Reset
Sensors

QuickExit 


Action Press Section
AwayArm for2seconds+[AccessCode*] 3.1.2
StayArm for2seconds+[AccessCode*] 3.2
NightArm Whenarmedinstaymode[*][1]+[AccessCode*] 3.3
Disarm [AccessCode] 3.1
No-EntryArming [*][9]+[AccessCode*] 3.4
QuickArm/QuickExit [*][0] 3.5
AbortArming
Sequence
[AccessCode] 
Bypassing - All bypass commands begin with [*][1] + [Access Code*]
BypassIndividual
Zones
[3DigitZone#] 3.7.1
BypassAllOpenZones [9][9][8] 3.7.1
RecallLastBypass [9][9][9] 3.7.1
ClearBypass [0][0][0]OR[Scroll]BypassOptions+[*]+[Scroll]ClearBypasses+[*] 3.7.1
ProgramBypass
Group
[3digitzone#s]+[9][9][5]OR[3digitzone#s]+[Scroll]BypassOptions+
[*]+[Scroll]PrgBypassGroup+[*] 3.8
LoadBypassGroup [9][9][1]OR[Scroll]BypassOptions+[*]+[Scroll]BypassGroup+[*] 3.8
Common Functions
SetTimeandDate [*][6][MasterCode]+[0][1] 8.2
- 3 -

Chapter 1.0 Quick Reference
Action Press Section
TurnChimeON/OFF [*][4]+[AccessCode*]OR 10.1
ChangeBrightness
[*][6][MasterCode]+[1][2]+ 8.8
ChangeContrast
[*][6][MasterCode]+[1][3]+ 8.8
Add/DeleteUser [*][5]+[MasterCode]+[AccessCode]+1 7.0
ResetSmokeDetect-
ors OR[*][7][2] 5.2
ViewTroubles
[*][2]+[AccessCode*]+ 8.15
ViewAlarms
[*][3]+[AccessCode*]+ 5.1.5
PerformSystemTest
[*][6]+[MasterCode]+[0][4]+ 4.4
BuzzerVolume
[*][6]+[MasterCode]+[1][4]+ 8.10
- 4 -

Chapter 2.0 Understanding Your Keypad
2.0 Understanding Your Keypad
ThePowerSeriesNeoAlarmSystemsupportsavarietyofwireless,hardwiredandproximity
sensorLCD,LEDandIconkeypads.AllkeypadscomeequippedwiththeLEDstatuslights
describedinsection1"QuickReference".HS2LCDserieskeypadsdisplaysystemmessageson
theirLCDscreen.HS2ICNserieskeypadsdisplaymessages,asdescribedinthefollowingsection.
HS2LEDserieskeypadsdisplaymessagesviaaseriesofnumberedLEDs,asdescribedinthefol-
lowingsection.AllkeypadversionswillhaveasolidblueLEDbarthatisalwaysonexceptwhen,
ifenrolled,aproximitytagispresentedandsuccessfullyreadbythekeypad.
2.1 Icon and LED Keypad Symbols
HS2ICNSeries HS2LEDSeries
596
12 710
11
1
8
15
234
17
16
14
13
5
9
7
6

1. ClockDigits1,2 Theseclockdigitsindicatethehourwhenthelocalclockisactive.
Digit2isalsousedtoidentifythezonenumber.
2. :(Colon) Thisiconisthehours/minutesdividerandwillflashonceper
secondwhenthelocalclockisactive.
3. ClockDigits3,4 Thesearetheminutedigitswhenthelocalclockisactive.The
digits3and4areusedtoindicatethezonenumberforopenzones
oralarminmemory.Thesetwodigitscombinedwiththeclock
digit2,scrollonezonepersecondfromthelowestnumbertothe
highest,whenscrollingthroughzones.
4. 1to8 Thesenumbersidentifytroubleswhen[*][2]ispressed.
5. Memory Indicatesthattherearealarmsinmemory.
6. Bypass Indicatesthattherearezonesbypassed.
7. Program IndicatesthatthesystemisinInstallerorUser'sprogramming,or
thatthekeypadisbusy,andtheLEDwillflash.IfanAccess
Codeisrequired,whileaccessing[*]menus,thisLEDisONand
solidtoindicatethatthecodeisrequired.
8. Away IndicatesthatthepanelisarmedintheAwayMode.
9. Fire Indicatesthattherearefireand/orCOalarmsinmemory.
10. Stay IndicatesthatthepanelisarmedintheStayMode.
11. Chime ThisiconturnsonwhentheChimefunctionkeyispressedto
enableDoorChimeonthesystem.Itwillturnoffwhenthechime
functionkeyispressedagaintodisableDoorChime.
- 5 -

Chapter 2.0 Understanding Your Keypad
12. OPEN Thisiconisusedwithclockdigits1and2toindicateactivated
zones(notalarm)onthesystem.Whenzonesareopened,the
OPENiconwillturnon,clockdigits1and2willscrollthrough
theviolatedzones.
13. AC IndicatesthatACispresentatthemainpanel.
14. SystemTrouble Indicatesthatasystemtroubleisactive.
15. Night IndicatesthatthepanelisarmedintheNightMode.
16. ReadyLight(green) IftheReadylightison,thesystemisreadyforarming.Ifthe
toggleoftheReadyLEDflashesforForceArmingenabled,the
LEDflasheswithforcearmablezonesopenonthepartition.
17. ArmedLight(red) IftheArmedlightison,thesystemhasbeenarmedsuccessfully.
Note: ForULlistedinstallations,zonescanonlybebypassedmanually.
2.2 Keypad Models
Note: Inthefollowinglistifx=9(thesystemoperatesin912-919MHz),x=4(thesystemoperates
in433MHzband)orx=8(thesystemoperatesin868MHzband).Onlymodelsoperatingin912-
919MHzbandareUL/ULClisted.
HS2LCD AlphanumericLCDkeypad
HS2LCDP AlphanumericLCDkeypadwithProx.Tagsupport
HS2ICN Iconkeypad
HS2ICNP IconkeypadwithProx.Tagsupport
HS2LED LEDkeypad
HS2LCDRFx AlphanumericLCDkeypadwithwirelessreceiver
HS2LCDRFPx AlphanumericLCDkeypadwithwirelessreceiverandProx.tagsupport
HS2ICNRFx Iconkeypadwithwirelessreceiver
HS2ICNRFPx IconkeypadwithwirelessreceiverandProx.tagsupport
HS2LCDWFx WirelessAlphanumericLCDkeypad
HS2LCDWFPx WirelessAlphanumericLCDkeypadwithProx.Tagsupport
HS2LCDWFPVx WirelessAlphanumericLCDkeypadwithProx.Tagsupport&VoicePromp
HS2TCHP Touchscreenkeypad.Foradditionalinformation,refertotheHS2TCHP
TouchscreenUserManual.
- 6 -

Chapter 3.0 The PowerSeries Neo Security System
3.0 The PowerSeries Neo Security System
YourPowerSeriesNeohasbeendesignedtoprovideyouwiththegreatestpossibleflexibilityand
convenience.Readthismanualcarefullyandhaveyourinstallerinstructyouonhowtooperateyour
systemandwhichfeatureshavebeenimplementedinyoursystem.Allusersofthissystemshould
beequallyinstructedinitsuse.Filloutsection"SystemInformation"withallofyourzoneinform-
ationandaccesscodesandstorethismanualinasafeplaceforfuturereference.

Note: ThePowerSeriesNeosecuritysystemincludesspecificfalsealarmreductionfeaturesandis
classifiedinaccordancewithANSI/SIACP-01-2010ControlPanelStandard-FeaturesforFalse
AlarmReduction.Pleaseconsultyourinstallerforfurtherinformationregardingthefalsealarm
reductionfeaturesbuiltintoyoursystemasallarenotcoveredinthismanual.
3.1 General System Operation
YoursecuritysystemismadeupofaPowerSeriesNeocontrolpanel,oneormorekeypadsandvari-
oussensorsanddetectors.Thecontrolpanelwillbemountedoutofthewayinautilityclosetorin
abasement.Themetalcabinetcontainsthesystemelectronics,fusesandstandbybattery.
Allthekeypadshaveanaudibleindicatorandcommandentrykeys.LEDkeypadshaveagroupof
zoneandsystemstatuslights.LCDkeypadshaveanalphanumericliquidcrystaldisplay(LCD).
Thekeypadisusedtosendcommandstothesystemandtodisplaythecurrentsystemstatus.The
keypad(s)willbemountedinaconvenientlocationinsidetheprotectedpremisesclosetothe
entry/exitdoor(s).Thesecuritysystemhasseveralzonesofareaprotectionandeachofthesezones
isconnectedtooneormoresensors(motiondetectors,glassbreakdetectors,doorcontacts,etc.).A
sensorinalarmisindicatedbythecorrespondingzonelightsflashingonanLEDkeypadorbymes-
sagesontheLCDkeypad.
Note: Onlytheinstallerorserviceprofessionalshallhaveaccesstothecontrolpanel.
3.2 Testing Your System
TestsallsystemkeypadLEDs,keypadsounders,bellsand/orsirens.Toensurethatyoursystemcon-
tinuestofunctionasintended,youmusttestyoursystemweekly.
IMPORTANT: ForULHOMEHEALTHCARElistedapplicationsthesystemshallalsobe
testedweeklywithoutACpower.ToremoveACfromthecontrolunit,removethescrewfromthe
restrainingtabofthepluginadapterandremovetheadapterfromACoutlet.Aftercompletingthe
testoftheunitusingonlythebatterybackupsource,reconnectthepluginadapterandattachthe
screwthroughtherestrainingtabsothattheadapterissecurelyattachedtotheoutlet.
IMPORTANT: Shouldyoursystemfailtofunctionproperly,contactyourinstallationcompany.
IMPORTANT: Allsmokedetectorsmustbetestedbyyoursmokedetectorinstalleronceperyear.
To Perform a Keypad and Siren Test LCD Display
1. FromtheReadystatepress[*][6]andenterthe[MasterCode]
toaccessUserFunctions.
Press (*) for <>
User Functions
2. Press[04]orusethescrollkeystonavigatetoSystemTestand
press[*].Thesystemactivatesallkeypadsounders,bells/sirens
andkeypadLEDsfortwoseconds.
Press (*) for <>
System Test
3. TogobacktotheReadystatepress[#]. 
Note: IfyoursystemhasPIRcamerasenrolled,twoimagesfromeachPIRcameraaresenttothe
monitoringstationduringasystemtest.
- 7 -

Chapter 3.0 The PowerSeries Neo Security System
3.3 Monitoring
Thissystemiscapableoftransmittingalarms,troublesandemergencyinformation.Ifyouinitiate
analarmbymistake,immediatelycallthecentralstationtopreventanunnecessaryresponse.
Note: ForCP-01systems,themonitoringfunctionmustbeenabledbytheinstallerbeforeit
becomesfunctional.Thereisacommunicatordelayof30secondsinthiscontrolpanel.Itcanbe
removed,oritcanbeincreasedupto45seconds,attheoptionoftheend-userbyconsultingwith
theinstaller.
3.4 Maintenance
Withnormaluse,thesystemrequiresminimummaintenance.Notethefollowingpoints:
lDonotwashthesecurityequipmentwithawetcloth.Lightdustingwithaslightly
moistenedclothshouldremovenormalaccumulationsofdust.
lUsethesystemtestdescribedin“TestingYourSystem”tocheckthebatterycondition.
Werecommend,however,thatthestandbybatteriesbereplacedevery3-5years.
lForothersystemdevicessuchassmokedetectors,passiveinfrared,ultrasonicor
microwavemotiondetectorsorglassbreakdetectors,consultthemanufacturer’sliterature
fortestingandmaintenanceinstructions.
- 8 -

Chapter 4.0 Setting/Arming the System
4.0 Setting/Arming the System
ThePowerSeriesNeosystemcanbeset/armedusingakeypad,a2-waywirelesskeyoraproximity
tag.
4.1 Arming the System (Infinite Exit Delay)
Inanattempttoreducefalsealarms,yoursystemisdesignedtonotifyyouofanimproperexitwhen
armingthesystem.WhenusingthePushtoSet,orFinalDoorSetfeature,attemptingtoarmyour
systemwillstartaninfiniteexitdelay.Thekeypadwillsoundabeeponcepersecond.Whenyou
haveopenedandclosedthefinalexitdoor,orafterpressingthePushtoSetbutton,theexitdelay
willbereducedtoaprogrammablevalue,whichistypically10seconds,afterwhichthealarmwill
completethesetting.Thepanelusedthistimeperiodtoallowtimeforthedetectorsonthesystem
toreturntotheirnormalstate.Whenthistimeexpires,thesystemchecksfordetect-
ors/windows/doorsthatmaybeopen.Ifanyoftheseareopen,thepanelwillcancelthearming.If
thisoccurs,youmustre-enterthepremises,checkthesystem,closeanyopenzones,andthen
attempttoarmagain.
4.2 Away Arming the System with the Keypad
Awaymodeactivatesthecompletealarmsystemby:
lArmingallperimetersensors.
lArmingallinteriorsensors.
ToArmtheSysteminAwayMode: LCD Display
1. EnsureallwindowsanddoorsareclosedandthattheReady
indicatorison.
Date Time
JAN 02/18 2:06a
2. ToarmusingtheAwaykey ,pressandholdtheAway
keyfor2secondsand,ifrequired,enteryour[accesscode]or
presentyourproximitytag.
OR
ToQuickArmthesystempress[*][0].
System is
Ready to Arm

then

Present Tag or
Enter Code
3. Ifzoneshavebeenbypassed,ICNorLEDkeypadsbypass
LED willlightandthebypassedzones#swillbeshown.
OnanLCDkeypadawarningappears.
* Warning *
Bypass Active
4. Aftersuccessfullyinitiatingthearmingsequencethe:
lArmed indicatorturnson.
lReady indicatorremainslit.
lExitDelaytimerbeginscountingdown.
lKeypadbeepssixtimes,continuesbeepingoncepersecond
untilbeepingrapidlyinthefinaltenseconds.
lThesystemmaybeconfiguredtohaveapersistentexit
delaythatonlyendswhentheexitdoorisopenedand
closed,orwhenabuttonispressedoutsidetheprotected
premises.
Exit Delay in
Progress
5. Tocancelthearmingsequence,enteryour[accesscode]or
presentyourproximitytagtothekeypadreader. System Disarmed
No Alarm Memory
- 9 -

Chapter 4.0 Setting/Arming the System
6. Oncetheexitdelaytimerexpires,therebyarmingthesystem,
the:
lReadyindicatorturnsoff.
lArmedindicatorremainson.
lKeypadstopssounding.
System Armed
in Away Mode
Note: Theinstallerconfigurestheexitdelaytimerandwhetherornotanaccesscodeisrequired
forarmingthesystem.
4.3 Exit Delay Time Restart
Thecontrolpanelprovidesanoptionwhere,ifaentry/exitzoneistrippedasecondtimepriortothe
endoftheexitdelay,theexitdelaytimerestarts.Theexitdelaytimercanonlyberestartedonce.
4.4 Alarm Cancel Window
Thecontrolpanelprovidesaperiodoftimeinwhichtheusercancancelthealarmtransmission.If
theprogrammedalarmtransmissiondelayhasexpired,cancelinganalarmsendsamessagetothe
monitoringstation.Uponasuccessfultransmissionofthecancellationmessagethekeypadwillbeep
6times.
Note: Mustbeenabledandconfiguredbyinstaller.
Note: ForCP-01systems,alarmtransmissiondelaymustnotexceed45seconds.
4.5 Using 2-way Wireless Keys and Proximity Tags
2-waywirelesskeysallowusersinthecloseproximityoftheirhousetheabilitytoreadilyarm/dis-
armtheirsystem,andtocallforhelp.Forinformationonenrollingwirelesskeyssee"UserLabels
(LCDkeypadsonly)".

6
7
1
2
3
4
5
5
2
3
4
16
1. AwayArm
2. StayArm
3. Disarm
4. Panic
5. CommandOutput1
6. MessageLED
7. StatusLEDs
1. AwayArm
2. StayArm
3. Disarm
4. Panic
5. CommandOutput1
6. LED
Note: PanicfeaturehasnotbeenevaluatedbyUL.Allwirelesskeybuttonsareprogrammable.
Verifythefunctionsassignedtoeachkeywithyourinstaller.Whenusingcompatiblewirelesskeys
thereisonebellsquawkforarmingandtwobellsquawksfordisarming.
4.5.1 Arming the System with a 2-Way Wireless Key
Ifconfigured,thePowerSeriesNeosystemcanbearmedusingthefollowingwirelesskeys:
lPG4929/PG8929/PG9929
lPG4939/PG8939/PG9939
- 10 -

Chapter 4.0 Setting/Arming the System
4.5.2 To Arm the System with a 2-way wireless key
PressthedesiredArmingmodebuttonanytimethesystemReadyindicatorison.
4.5.3 Arming the System with a Proximity Tag
Dependingonhowyourkeypadisprogrammed,proximitytagscanbeusedtoeitherarm/disarmthe
systemortoperformaprogrammedfunction(e.g.unlockacabinetorstoreroomdoor).
To Arm the System with a Proximity tag
lPresentyourProximitytagtoakeypadequippedwithaproximitysensoranytimethesys-
temReadyindicatorison.
lIfconfiguredbyyourinstaller,enteryouraccesscode.
Note: WhenusingaproximitytagandaStay/Awayzoneisprogrammed,thesystemarmsinAway
modeifadelayzoneistripped.IfthereisnoStay/Awayzone,thesystemalwaysarmsinAway
mode.
4.6 Disarming/Unsetting the System
Dependingonyoursystemconfiguration,therearemultiplemethodsyoucanusetodisarm/unset
yoursystem.Youcandisarmthesystemusinga2-waywirelesskeyoraproximitytag:
Todisarmthesystemwithakeypad:
1. Enteryour[accesscode]orpresentyourproximitytaganytimethesystemisarmed.
(Armed indicatorison).
2. Ifyouwalkthroughtheentrydoor,thekeypadwillbeep.Disarmwithin_____secondsto
avoidanalarmcondition.
Todisarmthesystemwitha2-waywirelesskey:
1. Pressthedisarmbuttonanytimethesystemisarmed.(Armed indicatorison).
2. Ifyouwalkthroughtheentrydoorthekeypadwillbeep.Pressthedisarmbuttonwithin____
secondstoavoidanalarmcondition.s
Note: AfterdisarmingasystemwithanHS2LCDkeypadusinga2-waywirelesskey,always
checkthealarmmemorytodetermineifanyalarmshaveoccurredduringthearmedperiod.
- 11 -

Chapter 4.0 Setting/Arming the System
4.7 To Disarm/Unset the System with a Proximity Tag
1. Presentyourproximitytagtoakeypadequippedwithaproximitysensoranytimethesystem
isarmed.(Armed indicatorison)andifconfiguredasrequired,enteryouraccesscode.
2. Ifyouwalkthroughtheentrydoorthekeypadwillbeep.Presentyourproximitytagwithin
_____secondstoavoidanalarmcondition.
Note: DurationofEntrytimerisprogrammedbyinstaller.Theinstallerwilladvisethemaximum
durationofentrydelaythatwasprogrammedinthesystem.Itcannotexceed45seconds.
4.8 Disarming Error
Ifyourcodeisinvalid,thesystemwillnotdisarmanda2-seconderrortonewillsound.Ifthis
occurs,press[#]andre-enteryouraccesscode.
- 12 -

Chapter 5.0 Emergency Keys
5.0 Emergency Keys
IMPORTANT: EMERGENCYUSEONLY!
PressingboththeemergencykeysgeneratesaFire,Medical,orPanicAlarm,andalertsthemon-
itoringstation.e.g.,togenerateamedicalalarmpressbothofthemedicalalarmkeysfor2seconds
andthedisplayonanLCDkeypadwillshowHolddownkeysforMed.Alarm.Thekeypadbeepsto
indicatethatthealarminputhasbeenacceptedandsenttothemonitoringstation.
FireAlarm
MedicalAlarm
PanicAlarm
Note: Verifywithyouralarmcompanythatyoursystemisequippedwithemergencykeys.
Note: Firekeyscanbedisabledbytheinstaller.
Note: Havinganoptionalaudioverificationmoduleinstalledinyoursystemallowsthemonitoring
stationtoopen2-waycommunicationwhennotifiedofanalarm.
- 13 -

Chapter 6.0 Access Code Types
6.0 Access Code Types
Thealarmsystemprovidesthefollowinguseraccesscodetypes:
Code Add User Delete
User
Arm Disarm Access
Codes
User Func-
tions
Installer
Master All All Yes Yes Yes Yes No
User No No Yes Yes No No No
Supervisor Allbut
Master
Allbut
Master
Yes Yes Yes Yes No
Duress No No Yes Yes No No No
One-time
user
No No Yes 1/day No No No
InstallerandMastercodearesystemcodesthatcanbechangedbutnotdeleted.Theothercodesare
user-definedandcanbeaddedordeletedasnecessary.Bydefault,accesscodeshavethesamepar-
titionandattributeprogrammingasthecodeusedtoprogramthem.
Note: Whenusing8-digitaccesscodes,theminimumnumberofvariationsare:
l2083333forHS2016/HS2016-4
l1388888forHS2032
l1052631forHS2064/HS2128
l200000forHS2064E
l100000forHS2128E
Additionally,therearenodisallowedcodes.
Master
Code
Bydefaultthemastercodecanaccessallpartitionsandcanperformanykeypad
function.Thiscodecanbeusedtoprogramallaccesscodes,includingthesuper-
visorandduresscodes.Themastercodeiscode#[01].
User
Codes
Thistypeofaccesscodeisusedtoarmanddisarmassignedpartitionsandcan
accesstheUserFunctionsmenu.
Supervisor
Codes
UsewhenyouwanttoallowadditionaluserstomanageAccessCodes[*5]orUser
Functions[*6].Supervisorcodescreatedbythemastercodewillhavethesame
attributesasthemastercode.Supervisorcodescreatedbyanothersupervisorcode
willhavethesameattributes,exceptthesupervisorattribute.Mustbeassigned
manuallyafterward.Aftercreation,attributescanbechangedforallsupervisor
codes.Forinformationonhowtoprogramasupervisorcodesee"Configuringaddi-
tionalUserOptions".
Duress
Codes
Useifforcedtoaccessyourkeypadunderthreat.Duresscodesfunctionthesame
asuseraccesscodes,excepttheytransmitaDuressReporttoyourmonitoringsta-
tionwhenusedtoperformanyfunctiononthesystem.
DuresscodescannotbeusedtoaccessAccessCodes[*5],UserFunctions[*6]or
Installer[*8]menus.ForinformationonhowtoprogramaDuressCodesee"Con-
figuringadditionalUserOptions".
One Time
User Code
Usedtograntsomeoneone-timeaccesstoyourhomeonceperday,i.e.,acleaning
personorcontractor.Theabilitytodisarmthesystemisresetatmidnightorwhen
theone-timeusercodeiskeyedinbythemastercodeuser.Forinformationonhow
toprogramaOneTimeUserCodesee"ConfiguringAdditionalUserOptions".

- 14 -

Chapter 6.0 Access Code Types
6.1 Opening the Access Code Menu
Toadd,changeordeleteAccessCodesfirstopentheAccessCodeMenu:
LCD Display
1. Press[*][5]orpress[*]andusethescrollkeystonavigateto
AccessCodesandpress[*].
Press (*) for <>
Access Codes
2. EnterMasterorSupervisorcode. Present Tag or
Enter Code
3. Enter[User#]orscrollthroughthelistofusersandpress[*].
OnanLEDkeypadtheusernumberbeginsflashing.
Press (*) for <>
{User Label}
4. ToreturntotheReadystatepress[#]. 
6.2 Adding, Changing and Deleting Access Codes
Eachconfigureduserisassignedanumberasfollows:
l01-48forHS2016/HS2016-4
l01-72forHS2032
l01-95forHS2064/HS2128
l001-500forHS2064E
l0001-1000forHS2128E
Accesscodescannotbeduplicated.
Toaddorchangeuseraccesscodes: LCD Display
1. Fromthedesireduserpress[*]or[1]. Press (*) for <>
Access Code
2. Enteranew4,6,or8-digitaccesscode.Afterenteringanew
codeyouarereturnedtothepreviousmenu,andonanLCDdis-
playtheflagischangedtoPfrom-.OnanICNorLED
keypadtheprogrammeduserdigitsaredisplayed.Ifaduplic-
atecodeisenteredanerrortonesounds.Afterthecodeispro-
grammed,thekeypadreturnstothepreviousLCDdisplay.
Enter New Code
AAAA

Todeleteauseraccesscode: LCD Display
1. Fromthedesireduserpress[*]or[1]. Press (*) for <>
Access Code
2. Press[*].Thecodeisdeleted,andyouarereturnedtothepre-
viousscreen.Theflagischangedto-fromP.OnanICNor
LEDkeypadtheprogrammeduser’sdigitsstopbeingdis-
played.Afterthecodeisprogrammed,thekeypadreturnsto
thepreviousLCDdisplay.
Enter New Code
030516

Note: Anyproximitytagsassociatedwithdeletedusercodesmustbere-enrolled.
6.3 Burglary Verification
TheControlPanelincludescrosszoneandsequentialdetectionfeaturesthatrequireatripontwoor
morezoneswithinagiventimeperiod,togenerateaconfirmedalarmandimmediatepolice
response.
Note: Mustbeenabledandconfiguredbyinstaller.
- 15 -

Chapter 6.0 Access Code Types
6.4 Swinger Shutdown
TheControlPanelhasaswingershutdownfeaturethatwhenenabledaprogrammablenumberof
tripsshallshutdownthezone.AllburglaryzonetypeshavethisfeatureenabledinCP-01install-
ations.
Note: Mustbeenabledandconfiguredbyinstaller.
6.5 Call Waiting
TheControlPanelincludesaprogrammableoptionforcallwaitingtopreventacallwaitingline
frominterferingwiththealarmverificationprocess.Thisoptionisdisabledbydefault.
Note: Mustbeenabledandconfiguredbyinstaller.
6.6 Fire Alarm Verification
FireAlarmVerificationisanavailableoptionforFirezones.Ifconfigured,oncetheconditionsfor
alarmverificationaremetthefirealarmwillsoundandanalarmtransmissionwillbesenttothe
monitoringstation.
Note: Mustbeenabledandconfiguredbyinstaller.
6.7 Silence Fire or CO Alarm
FireandCOalarmsaresilencedbyenteringavalidaccesscode.Amessage"BellSilenced"isdis-
playedonanLCDortouchscreenkeypad.ThemessageisclearedoncealltheFirezonesorCO
zoneshavebeenrestoredonsystem.
6.8 System Lockout due to Invalid Attempts
Iftoomanyinvalidaccesscodesareentered,yoursystemcanbeconfiguredtoautomaticallylock
outinputsfromallkeypads,wirelessandproximitykeys,andSMScommandsforaspecifieddur-
ation.Whenanykeysarepressed,anerrortonewillsound.FMPkeysarestillactiveduring
KeypadLockout.
Note: Featureandlockoutdurationmustbeconfiguredbyinstaller.
6.9 User Labels (LCD keypads only)
Addingoreditinglabelsisdonebyusingapre-programmedwordlibrary.Thefollowingtablelib-
raryliststhefulllibraryandtheassociatedthreedigitcode.

To Edit a User Label LCD Display
1. Fromtheapplicableuser,press[3]orusethescrollkeysto
scrolltoUserLabelsandpress[*].
Press (*) for <>
User Labels
2. Press[*][*]toenterwordlibrary. Program Name
{User 1 Label 1}
3. Usethescrollkeystoscrollthroughthelistofwordsorusethe
[3-digitnumber]todisplaythedesiredword.Press[*]to
selecttheword.
4. Toenteranadditionalword,repeatstep3.
Press (*) for
{User Label}
- 16 -

Chapter 6.0 Access Code Types
Word Library
# Text # Text # Text # Text # Text # Text
001 Aborted 041 Communicator 081 Front 121 Memory 161 Screen 201 7
002 AC 042 Computer 082 Furnace 122 Menu 162 Second 202 8
003 Access 043 Control 083 Gallery 123 Monoxide 163 Sensor 203 9
004 Active 044 Date 084 Garage 124 Mother’s 164 Service 204 A
005 Activity 045 Daughter’s 085 Gas 125 Motion 165 Shed 205 B
006 Alarm 046 Degrees 086 Glass 126 No 166 Shock 206 C
007 All 047 Delay 087 Goodbye 127 North 167 Shop 207 D
008 AM 048 Den 088 Gym 128 Not 168 Side 208 E
009 Area 049 Desk 089 Hallway 129 Now 169 Siren 209 F
010 Arm 050 Detector 090 Heat 130 Number 170 Sliding 210 G
011 Armed 051 Dining 091 Hello 131 Off 171 Smoke 211 H
012 Arming 052 Disarmed 092 Help 132 Office 172 Son’s 212 I
013 Attic 053 Door 093 High 133 OK 173 Sound 213 J
014 Auxiliary 054 Down 094 Home 134 On 174 South 214 K
015 Away 055 Download 095 House 135 Open 175 Special 215 L
016 Baby 056 Downstairs 096 In 136 Opening 176 Stairs 216 M
017 Back 057 Drawer 097 Install 137 Panic 177 Stay 217 N
018 Bar 058 Driveway 098 Interior 138 Partition 178 Sun 218 O
019 Basement 059 Duct 099 Intrusion 139 Patio 179 Supervisory 219 P
020 Bathroom 060 Duress 100 Invalid 140 Pet 180 System 220 Q
021 Battery 061 East 101 Is 141 Phone 181 Tamper 221 R
022 Bedroom 062 Energy 102 Key 142 Please 182 Temperature 222 S
023 Bonus 063 Enter 103 Kids 143 PM 183 Test 223 T
024 Bottom 064 Entry 104 Kitchen 144 Police 184 Time 224 U
025 Breezeway 065 Error 105 Latchkey 145 Pool 185 To 225 V
026 Building 066 Exercise 106 Laundry 146 Porch 186 Touchpad 226 W
027 Bus 067 Exit 107 Left 147 Power 187 Trouble 227 X
028 Bypass 068 Exterior 108 Level 148 Press 188 Unbypass 228 Y
029 Bypassed 069 Factory 109 Library 149 Program 189 Unit 229 Z
030 Cabinet 070 Failure 110 Light 150 Progress 190 Up 230 (Space)
031 Camera 071 Family 111 Lights 151 Quiet 191 West 231 ‘
032 Canceled 072 Father’s 112 Living 152 Rear 192 Window 232 -(Dash)
033 Car 073 Feature 113 Load 153 Receiver 193 Zone 233 _
034 Carbon 074 Fence 114 Loading 154 Report 194 0 234 *
035 Central 075 Fire 115 Low 155 RF 195 1 235 #
036 Chime 076 First 116 Lower 156 Right 196 2 236 :
037 Closed 077 Floor 117 Main 157 Room 197 3 237 /
038 Closet 078 Force 118 Master 158 Safe 198 4 238 ?
039 Closing 079 Foyer 119 Mat 159 Saver 199 5 239 
040 Code 080 Freeze 120 Medical 160 Schedule 200 6 240 
- 17 -

Chapter 7.0 Trouble Conditions
7.0 Trouble Conditions
Occasionally,youmayhaveaproblemwithyourAlarmControllerortelephoneline.Ifthishap-
pens,yourAlarmControlleridentifiestheproblemanddisplaysanerrormessage.Refertothe
providedlistwhenyouseeanerrormessageonthedisplay.Ifadditionalhelpisrequired,contact
yourdistributorforservice.
Whenthesystemdetectsatroubleconditionthefollowingoccurs:
lTheTroubleindicatorturnson.
lThekeypadbeepsonceevery10seconds.
lPressthe[*]keytosilencethekeypadbeeps.
Press[*][2]toexaminetroubles.Whenviewingtroubles,thetroubleindicatorflashestoidentify
theleveloftroublebeingviewed.Oneflash=level1,twoflashes=level2etc.
Note: ForULinstallations,Access Code Required for [*][2]mustbeenabledbytheinstaller.
Whenenabled,troublebeepsaresilencedwhenthe[*][2]menuhasbeenenteredandexited.
Note: IfthewirelessFireorCOlowbattery/tampertroublesarenotremoved,troublebeepsrestart
every4hoursafterbeingsilenced.
Armingofyoursystemmaybeimpededbyatrouble.Tooverridethiscondition,enter[*][2],scroll
toAcknowledgeAllTroublesandpress[*]orenter99.
Trouble
Condition
Trouble
#
Level 1
Description Trouble
Types
Trouble
#
Level 2
Trouble
Notification
Level 3
Note: Troublenumbersareusedtoidentifyandviewthetroubleanddependingonthekeypadtype
beingused,identifieswhichLEDordigitilluminatestodisplaythetrouble.Similarly,Trouble
Notificationidentifiestherangethatmaybedisplayedonthekeypad.Whenexploringthetrouble
levels,theTroubleindicatorwillflashtoidentifywhichlevelyouarecurrentlyviewing.
Service
Required
01 AssortedTroubletypes.
TimeandDatetroublescan
beresolvedbyresettingthe
Time/Date.TosetTime/Date
press[*][6][0][1].Forall
othertroublescallforser-
vice.
BellCircuit 01 
RFJam 02 
Auxiliary
Supply
03 
Lossofclock 04 
Output1
Fault
05 

- 18 -

Chapter 7.0 Trouble Conditions
Trouble
Condition
Trouble
#
Level 1
Description Trouble
Types
Trouble
#
Level 2
Trouble
Notification
Level 3
BatteryTrouble 02 Thesystemhasdetectedabat-
terytroublecondition.Call
forservice.
LowBattery
(System
Label)
01 n/a
NoBattery
service(Sys-
temLabel)
02 
n/a
HighCurrent
OutputLow
Battery
04 Module1-4
HighCurrent
OutputNo
Battery
05 Module1-4
PowerSupply
LowBattery
07 Module1-4
PowerSupply
NoBattery
08 Powersupply
1-4
BusVoltage 03 Amodulehasdetectedalow
voltageonitscorbusredter-
minal.
HSM2HOST 01 n/a
Keypad 02 Keypad1-16
Zone
Expander
04 Zone
expander1-
15
PowerSupply 05 Powersupply
1-4
HighCurrent
Output
06 Outputter-
minal1-4
Output
Expander
08 Outputmod-
ule1-16
HSM2955
BusVoltage
(Audio
Expander)
09

n/a

ACTroubles 04 Thesystemisexperiencing
lossofpower.Callforser-
vice.
Ifthebuildingand/orneigh-
borhoodhaslostelectrical
power,thesystemwillcon-
tinuetooperateonbatteryfor
severalhours.
Zone 01 Zonelabelor
001-128
Siren 03 Siren1-16
Repeater 04 Repeater1-8
PowerSupply 05 Powersupply
1-4
HighCurrent
Output
06 Outputter-
minal1-4
SystemLabel 07 n/a
- 19 -

Chapter 7.0 Trouble Conditions
Trouble
Condition
Trouble
#
Level 1
Description Trouble
Types
Trouble
#
Level 2
Trouble
Notification
Level 3
DeviceFaults 05 Thesystemhasdetectedan
issuewithoneormorecon-
necteddevices.Callforser-
vice.
Gas  
Heat  
CO  
Freeze  
ProbeDis-
connected
 
Fire  
Zone 01 Zonelabelor
001-128
Keypad 02 Keypad1-16
Siren 03 Siren1-16
Repeater 04 Repeater1-8
DeviceBattery 06 Thesystemhasdetectedan
issuewithoneormoreofthe
devicebatteries.ForZone,
KeypadandWirelessKeybat-
terytroublesseetheaccom-
panyingdocumentationfor
howtochangethebatteries.
Zone 01 Zonelabelor
001-128
Keypad 02 Keypad1-16
Siren 03 Siren1-16
Repeater 04 Repeater1-8
User 05 Wirelesskey
1-32
Device
Tampers
07 Thesystemhasdetecteda
tamperconditionwithoneor
moredevicesonthesystem.
Callforservice.
Zone 01 Zonelabelor
001-128
Keypad 02 Keypad1-16
Siren 03 Siren1-16
Repeater 04 Repeater1-8
AudioStation 05 AudioStation
1-4
RFDelinquency 08 Thesystemhasdetectedwire-
lesssignalinterferencethatis
causingimpropersystemoper-
ation.Callforservice.
Zones 01 Zonelabelor
001-128
Keypad 02 Keypad1-16
Siren 03 Siren1-16
Repeater 04 Repeater1-8
- 20 -