First Alert FA162C User manual

N7527-1V2 Rev B 4/99
USER'S
MANUAL
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TABLE OF CONTENTS
SYSTEM OVERVIEW ..............................................................4
General ............................................................................... 4
A Partitioned System ..........................................................4
Zones .................................................................................. 4
Burglary Protection ............................................................5
Security Codes....................................................................5
Fire Protection .................................................................... 6
Alarms ................................................................................. 6
Memory of Alarm................................................................. 6
Phone Access & Voice Response ......................................6
ENTRY/EXIT DELAYS ............................................................7
General Information ............................................................ 7
Exit Alarms .......................................................................... 8
COMMON ZONE OPERATION ............................................... 8
ABOUT THE KEYPADS .......................................................... 9
FUNCTIONS OF THE KEYPADS .......................................... 12
CHECKING FOR OPEN ZONES ........................................... 14
ARMING PERIMETER ONLY (STAY)................................... 15
ARMING PERIMETER ONLY (INSTANT)............................. 16
ARMING ALL PROTECTION (AWAY) .................................. 17
2-Partition Away Arming ................................................... 17
ARMING ALL PROTECTION (MAXIMUM) ........................... 19
DISARMING AND SILENCING ALARMS ............................. 20
Memory of Alarm............................................................... 20
BYPASSING PROTECTION ZONES .................................... 21
Quick Bypass .................................................................... 22
Displaying Bypassed Zones..............................................22
CHIME MODE ........................................................................23
PANIC KEYS ......................................................................... 24
USING DEVICE COMMANDS ............................................... 25
PAGING FEATURE ............................................................... 27
SECURITY CODES ............................................................... 27
General ............................................................................. 27
Babysitter Code ................................................................27
Duress Code ..................................................................... 27
Quick Arming .................................................................... 27
To Add or Change A User ................................................ 28
To Delete A User ..............................................................28
TESTING THE SYSTEM........................................................29
TROUBLE CONDITIONS ......................................................31
FIRE ALARM SYSTEM ......................................................... 33
NFPA RECOMMENDATIONS ............................................... 34
EMERGENCY EVACUATION ............................................... 35
MAINTAINING YOUR SYSTEM ............................................ 36
QUICK GUIDE TO SYSTEM FUNCTIONS............................ 38
SUMMARY OF AUDIBLE NOTIFICATIONS......................... 40
GLOSSARY ........................................................................... 41
INSURANCE CREDIT REQUEST FORM.............................. 47

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SYSTEM OVERVIEW
General Congratulations on your ownership of a
First Alert Professional Partitioned Security System.
You've made a wise decision in choosing it, for it represents the latest in security protection
technology today.
This system offers you three forms of protection: burglary, fire and emergency. Your system
consists of at least one keypad which provides control of system operation, and includes
various sensors which provide perimeter and interior burglary protection, plus smoke or
combustion detectors designed to provide early warning in case of fire.
The system uses microcomputer technology to monitor all protection zones and system status
and provides appropriate information for display on the keypad(s) used with the system, and
initiates appropriate alarms. Your system may also have been programmed to automatically
transmit alarm or status messages over the phone lines to a central alarm monitoring station.
A Partitioned System Simply stated, a partitioned system is a single physical alarm system that provides two
independent areas of protection intended for use by separate users. For the most part, you
need not know about other users and their structure in the system. However, when the system
is set up for 2-partition operation, you may see display messages from time to time which
indicate that the system is in use by another user; this is normal. A partitioned system may
also have a "common zone" area, which is an area shared by users of both partitions.
Refer to the COMMON ZONE OPERATION section for details on using this feature.
Zones Your system's sensing devices have been assigned to various "zones." For example, the
sensing device on your Entry/Exit door may have been assigned to zone 01, sensing devices
on windows in the master bedroom to zone 02, and so on. These numbers will appear on the
display, along with a description for that zone (on Alpha display keypads only, if programmed)
when an alarm or trouble condition occurs.

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SYSTEM OVERVIEW
Burglary Protection Your system provides four modes of burglary protection: STAY, AWAY, INSTANT and
MAXIMUM, and allows you to BYPASS selected zones while leaving the rest of the system
armed. You must turn on or "arm" the burglary protection portion of your system before it will
sense burglary alarms. The system also provides a CHIME mode, for alerting users to the
opening of protected doors and windows while the system is disarmed. Refer to the other
sections of this manual for procedures for using these features.
The following table lists the four different arming modes and the results of each.
Arming
Features For Each Arming Mode
Mode Exit Delay Entry Delay Perimeter Armed Interior Armed
AWAY Yes Yes Yes Yes
STAY Yes Yes Yes No
INSTANT Yes No Yes No
MAXIMUM Yes No Yes Yes
Security Codes At the time of installation, you were assigned a personal four-digit security code, known only to
you. You must enter the security code when arming and disarming the system, and when
performing other system functions. As an additional safety feature, other users who do not have
a need to know your code can be assigned different security codes. Refer to the SECURITY
CODES section for procedures on adding security codes to the system.
Fire Protection The fire protection portion of your security system (if used) is always active and will sound an
alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM section for important
information concerning fire protection, smoke detectors and planning emergency exit routes
from the premises.

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SYSTEM OVERVIEW
Alarms When an alarm occurs, both the keypad and external sounders sound, and the keypad displays
the zone(s) causing the alarm. If your system is connected to a central monitoring station, an
alarm message is also sent. To stop the alarm sounding, simply disarm the system.
Memory of Alarm When an alarm condition occurs, the keypad displays the number(s) of the zone(s) that caused
the problem, and displays the type of alarm (ex. FIRE, ALARM). It remains displayed until it is
cleared by disarming the system (see DISARMING THE SYSTEM section).
Phone Access &
Voice Response
Capability
Your system may include a voice module that will permit you to access the system via a Touch-
tone phone, either on-premises or by call-in when away. The phone access feature will enable
you to do the following:
•Receive synthesized voice messages over the telephone regarding the status of the security
system.
•Arm and disarm the system and perform most function commands via the telephone, with
voice confirmation provided after each command entry.
Complete information regarding the use of this feature is provided in a separate manual entitled
PHONE ACCESS USER'S GUIDE, which accompanies the voice module.
Paging Feature If the paging feature has been programmed for your system, your pager will respond to
certain conditions as they occur in your system, and display code numbers indicating the
type of condition that has occurred.
For detailed information, refer to PAGING FEATURE section later in this manual.

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ENTRY/EXIT DELAYS
General Information Your system has preset time delays, known as exit delay and entry delay. Whenever you arm
your system, exit delay gives you time to leave through the designated exit door without setting
off an alarm. Exit delay begins immediately after entering any arming command, and applies to
all modes of arming protection. Slow “beeps” will sound throughout the exit delay period, if
programmed.
Exit Delay Restart
Active: Restarting Exit Delay While Armed: Your system may have been programmed to allow you
to restart the exit delay after the system has been armed in STAY mode. This is useful if you
wish to open the entry/exit door to let someone in after arming the system and avoids having to
disarm the system and then re-arm it again. If programmed, you can restart the exit delay by
pressing the [✱] key. Ask your installer if this feature is active for your system.
Entry Delays give you time to disarm the system when you re-enter through the designated
entrance door. But you must disarm the system before the entry delay period ends, or an alarm
will occur. The keypad beeps during the entry delay period, reminding you to disarm the
system. There are two entry delays (if programmed). The first is for your primary entrance and
the second may be used for a secondary entrance, where a longer delay is required to walk to
the keypad to disarm the system.
You can also arm the system with no entry delay at all by using either INSTANT or MAXIMUM
arming modes. These modes provide greater security while on the premises or while away for
extended periods of time.
See your installer for your delay times.
Partition 1 Exit Delay: seconds Entry Delay 1: seconds
Entry Delay 2: seconds
Partition 2 Exit Delay: seconds Entry Delay 1: seconds
Entry Delay 2: seconds

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ENTRY/EXIT DELAYS
Exit Alarms
To minimize false alarms
sent to the alarm
monitoring company,
your system may have
been programmed for this
feature. Ask your installer
if "Exit Alarm" is active for
your system.
Exit Alarm Active
Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone is
faulted when the exit delay ends (e.g., exit door left open), the system sounds an alarm and
starts the entry delay timer. If you disarm the system before the entry delay ends, the alarm
sound stops and the message "CANCEL ALARM" or "CA" is displayed on the keypad, along
with a zone number indicating the faulted zone. No message is sent to the alarm monitoring
company. To clear the exit alarm condition, the open zone must be made intact; to clear the
display, enter your code plus OFF.
If you do not disarm the system before the entry delay ends, and an entry/exit door or interior
zone is still open, the alarm sound continues and an "exit alarm" message is sent to the alarm
monitoring company. The message ""EXIT ALARM" or "EA" is displayed on the keypad, along
with a zone number indicating the faulted zone. To stop the alarm, the system must be
disarmed (your code plus OFF); to clear the display, enter your code plus OFF a second time.
An “exit alarm” also results if an entry/exit door or interior zone is faulted within two minutes
after the end of the exit delay.
COMMON ZONE OPERATION
Ask your
installer if a common
zone was assigned.
Your system may have been set up to use a common zone, which is an area shared by users of
both partitions, such as a foyer or lobby. If so, please note the following:
• The common zone will sound and report alarms only when both partitions are armed. If only
one partition is armed, the system ignores faults on the common zone.
• Either partition may arm its system if the common zone is faulted, but once armed, the other
partition will not be able to arm unless the common zone is first bypassed or the fault is
corrected.
• If either partition is armed and the other is in chime mode, the common zone will not chime.
The common zone will chime if both partitions are disarmed and either is in chime mode.
• Faults on the common zone are displayed on keypads in both partitions.
• Either partition can clear and restore the common zone after an alarm.

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ABOUT THE KEYPADS
General Your keypads allow you to control all system functions. The keypads feature a telephone
style (digital) keypad and a Liquid Crystal Display (LCD) which shows the nature and location
of all occurrences.
The keypads also feature a built-in sounder which will sound during alarms and troubles. The
keypads also "beep" during certain system functions, such as during entry/exit delay times, in
CHIME mode, and when depressing any of the keys (to acknowledge the key press).
There are two basic types of keypads – a Fixed-Word keypad and an Alpha key-pad (both
described below). Fixed-Word and Alpha keypads are functionally the same, even though
they have different types of displays.
2-Line Alpha Keypad 2-line Alpha keypads feature a 2-line, 32-character alphanumeric LCD which can display
system messages in friendly English. These keypads can also be programmed with custom
zone descriptors. The screen displays depicted throughout this manual are examples of
displays that would typically appear on a 2-line Alpha keypad.
1-Line Alpha Keypad 1-line Alpha keypads feature a 16-character alphanumeric LCD which can display system
messages in friendly English. Messages are the same as those for 2-line Alpha keypads, but
are displayed one line at a time. To view the second line of the message, simply press the
#key. To return to the first line, press the #again, or wait 3 seconds.
After pressing the #key, wait at least 3 seconds before entering a command.
Fixed-Word Keypad Fixed-Word keypads are functionally identical to Alpha keypads, but the LCD display uses
pre-designated words to identify the nature and location of occurrences.
Fixed-Word keypads are available with two styles of displays, “A” or “B” (see page 11),
depending on keypad used.

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ABOUT THE KEYPADS
ARMED
READY
Professional
OFF AWAY STAY
MAXIMUM TEST BYPASS
INSTANT CODE CHIME
READY
1
AB
CD
23
456
789
*0#
First Alert
First Alert
®
READY
Professional
OFF AWAY STAY
MAXIMUM TEST BYPASS
INSTANT CODE CHIME
READY
PANIC
123
456
789
*0#
ARMED
ALARM
CHECK
FIRE
AWAY
STAY
INSTANT
BYPASS
NO AC
CHIME
BAT
NOT READY
ARMED
READY
Professional
OFF AWAY STAY
MAXIMUM TEST BYPASS
INSTANT CODE CHIME
READY
1
AB
CD
23
456
789
*0#
First Alert
ALARM
FIRE
AWAY
BYPASS
STAY
CHECK INSTANT
NO AC
NOT READY
CHIME BAT
FA450KP/FA550KP Alpha Keypads FA210KP Fixed-Word Keypad FA250KP Fixed-Word Keypad
(single line/2-line)

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ABOUT THE KEYPADS
Fixed-Word Keypad Displays
AWAY All burglary zones, interior & perimeter, are armed.
STAY Perimeter burglary zones, such as windows and doors
are armed.
INSTANT Perimeter burglary zones armed and entry
delay is turned off.
BYPASS One or more burglary protection zones have
been bypassed.
NOT READY Appears when burglary portion of the system is not
ready for arming (due to one or more open protection
zones).
READY The burglary portion of the system is ready
to be armed.
NO AC Appears when AC power has been cut off.
System is operating on backup battery power.
AC Appears when AC power is present.
STYLE A KEYPAD DISPLAY
STYLE B KEYPAD DISPLAY
AWAY
STAY
INSTANT
BYPASS
ALARM
CHECK
FIRE NOT READY
NO AC
CHIME
BAT
ALARM
FIRE
AWAY
BYPASS
STAY
CHECK INSTANT
NO AC
NOT READY
CHIME BAT
CHIME Appears when the CHIME feature is ON.
BAT Low battery condition in a wireless sensor (if zone number displayed) or low system battery (if no
zone number displayed).
ALARM Appears when an intrusion has been detected and the system is armed (also appears during a
fire alarm or audible emergency alarm). Accompanied by the protection zone in alarm.
CHECK Appears when a malfunction is discovered in the system at any time or if an open is detected in
a FIRE zone at any time or a fault in a DAY/NIGHT burglary zone during a disarmed period.
Accompanied by a display of zone number in trouble.
FIRE Appears when a fire alarm is present. Accompanied by a display of the zone in alarm.

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FUNCTIONS OF THE KEYPAD
SEE TYPICAL ALPHA KEYPAD ON NEXT PAGE
1. DISPLAY WINDOW. Alpha Keypad: A 2-line, 32-character
Liquid Crystal Display (LCD). Displays protection zone
identification, system status, and messages.
Fixed-Word Keypad: Displays protection zone ID and system
status messages using pre-designated words.
2. OFF KEY: Disarms burglary portion of the system, silences
alarms and audible trouble indicators, and clears visual
display after problem's correction.
3. AWAY KEY: Arms the entire burglary system, perimeter and
interior.
4. STAY KEY: Arms perimeter portion of burglary system only.
Interior protection is not armed, which allows movement within
premises without causing alarm.
5. MAXIMUM KEY: Arms in manner similar to AWAY mode, but
without the entry delay feature, thus providing maximum
protection. An alarm will occur immediately upon opening any
protection point, including the main door.
6. TEST KEY: Tests the system and alarm sounder if disarmed.
Refer to
TESTING THE SYSTEM section for test procedures.
7. BYPASS KEY: Removes individual protection zones from
being monitored by the system.
8. INSTANT KEY: Arms in manner similar to STAY mode, but
without the entry delay feature. Entering via the entry/exit
door will cause an instant alarm.
9. CODE KEY: Used to assign additional user codes for other
users of the system.
10. CHIME KEY: Turns CHIME mode on and off. When on, the
opening of windows or doors while the system is disarmed will
sound 3 beeps at the keypad(s).
11. ✱READY KEY: Displays all open protection zones.
12. #KEY: "Quick Arm" key permits ARMING of the system
without the use of a security code (if so programmed).
13. KEYS 0–9: Used to enter your security code(s). See Note on
next page.
14. READY INDICATOR: (GREEN) Lit when the system is ready
to be armed (no faults present). While the system is disarmed,
this indicator will go on and off as protection zones are closed
and opened.
15. ARMED INDICATOR: (RED) Lit when the system has been
armed (STAY, AWAY, INSTANT or MAXIMUM).
16. INTERNAL SOUNDER: The built-in keypad sounder mimics
the alarm sounder during alarms, and will also "beep" during
certain system functions (see
SUMMARY OF AUDIBLE/
VISUAL NOTIFICATION
).
17. EMERGENCY (PANIC) KEYS:
Individual keys A, B, and C(key D not used).
On some keypads, these keys are not present and certain key
pairs may be available for emergency functions.
For further information, refer to the
PANIC KEYS section.

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FUNCTIONS OF THE KEYPAD
IMPORTANT!:
When entering codes and commands,
sequential key depressions must be made
within 2 seconds of one another. If 2
seconds elapses without a key depression,
the entry is aborted and must be repeated
from its beginning.
ARMED
READY
Professional
OFF AWAY STAY
MAXIMUM TEST BYPASS
INSTANT CODE CHIME
READY
1
AB
CD
23
456
789
*0#
First Alert
1
15
14
2
5
16
812
1311
9
10
7
6
4
17
3
SHOWN WITH
FLIP-DOWN
KEY COVER
REMOVED
•••• DISARMED ****
READY TO ARM
TYPICAL ALPHA KEYPAD
Fixed-Word Keypads are functionally similar,
except for screen displays (see page 10).

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CHECKING FOR OPEN ZONES
Using the ✱
READY Key
Before arming your system, all protected doors, windows and other protection zones must be
closed or bypassed (see BYPASSING section). Otherwise the keypad will display a "Not
Ready" message. Using the READY key will display all zones that are faulted, making it easier
for you to secure any open zones.
To show faulted zones:
DISARMED- PRESS ✱Note: Keypads light a green READY indicator when system
T O SH OW F AUL TS is ready. If not lit, the system is not ready to be armed.
READY PRESS THE READY KEY
1. ✱Do not enter the security code, but simply press the READY
key.
2. FAULT 05 F RONT
UPST AIRS BEDROOM
SECURE FAULTED ZONES
Typical fault display shows open zones. Secure or bypass
the zones displayed before arming the system.
3. *** DISARMED ***
READY T O ARM
SYSTEM CAN BE ARMED
The "Ready" message will be displayed when all protection
zones have been either closed or bypassed.
You may now arm the system as usual.

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ARMING PERIMETER ONLY
(With Entry Delay ON)
Using the 3
STAY key Use this key when you are staying home, but might expect someone to use the entrance door
later.
When armed in STAY mode, the system will sound an alarm if a protected door or window is
opened, but you may otherwise move freely throughout the premises. Late arrivals can enter
through the entrance door without causing an alarm, but they must disarm the system within the
entry delay period or an alarm will occur.
Close all protected perimeter windows and doors before arming (see CHECKING FOR
OPEN ZONES section). The green READY indicator on the keypad should be lit if the system
is ready to be armed.
STAY
1. + 3 ENTER SECURITY CODE THEN PRESS STAY
(Security Code) Example: 7 2 9 6 then press the STAY key.
2. ARMED ***STAY*** LISTEN FOR 3 BEEPS
The keypad will beep three times and will display the armed
STAY message. The red ARMED indicator also lights.
NOTE: If you wish to open the entry/exit door to let someone in after arming STAY, you can
re-start the exit delay at any time (if programmed) – simply press the [✱] key, and
then let that person in. This will avoid having to disarm the system and then re-arm it
again.

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ARMING PERIMETER ONLY
(With Entry Delay OFF)
Using the
7INSTANT Key Use this key when you are staying home and do not expect anyone to use the entrance door.
When armed in INSTANT mode, the system will sound an alarm if a protected door or window
is opened, but you may otherwise move freely throughout the premises. The alarm will also
sound immediately if anyone opens the entrance door.
Close all protected perimeter windows and doors before arming (see CHECKING FOR
OPEN ZONES section). The green READY indicator on the keypad should be lit if the system
is ready to be armed.
INSTANT
1. + 7ENTER SECURITY CODE THEN PRESS INSTANT
(Security Code) Example: 7 2 9 6 then press the INSTANT key.
2. ARMED * INSTANT *LISTEN FOR 3 BEEPS
The keypad will beep three times and will display the armed
INSTANT message. The red ARMED indicator also lights.
NOTE: If you wish to open the entry/exit door to let someone in after arming STAY, you can
re-start the exit delay at any time (if programmed) – simply press the [✱] key, and
then let that person in. This will avoid having to disarm the system and then re-arm it
again.

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ARMING ALL PROTECTION
(With Entry Delay ON)
Using the
2 AWAY Key Use this key when no one will be staying on the premises. When armed in AWAY mode, the system will sound an alarm if a protected door or window is
opened, or if any movement is detected inside the premises. You may leave through the
entrance door during the exit delay period without causing an alarm. You may also re-enter
through the entrance door, but must disarm the system within the entry delay period or an alarm
will occur.
Close all protected perimeter windows and doors before arming (see CHECKING FOR
OPEN ZONES section). The green READY indicator on the keypad should be lit if the system is
ready to be armed. AWAY
1. + 2ENTER SECURITY CODE THEN PRESS AWAY
(Security Code) Example: 7 2 9 6 then press the AWAY key.
2. ARMED ** AWAY **
YOU MAY E XIT NOW
The "You May Exit Now"
portion of the message
disappears when the exit
delay expires.
LISTEN
The keypad will beep twice, or beep continuously if an exit
warning has been programmed for your system, and
displays the armed AWAY message. The red ARMED
indicator also lights.
2-Partition AWAY
Arming In a two-partition system, you can arm both partitions in the AWAY mode at the same time if the same master code is assigned to both partitions. You can do this from either partition's keypad.
This procedure is not applicable to disarming or any other system function.
(Continued)

– 18 –
ARMING ALL PROTECTION
(With Entry Delay ON)
2-Partition AWAY
Arming
(Continued)
To arm both partitions, first make sure both partitions are READY TO ARM.
AWAY AWAY
1. + 2+ 2ENTER MASTER CODE THEN PRESS AWAY
(Master Code) TWICE
Example: 7 2 9 6 and press the AWAY key, then
press the AWAY key again.
2. ARMED ** AWAY **
YOU MAY E XIT NOW
The "You May Exit Now"
portion of the message
disappears when the exit
delay expires.
The first press of AWAY arms the local partition, the
second press of AWAY arms the other (remote) partition.
The “Armed Away” display should appear, and remain
displayed (with exit warning beeps, if programmed)
throughout the exit delay period if both partitions were
successfully armed AWAY. The red ARMED indicator
should also light.
If the “READY TO ARM” message re-appears when the
second AWAY key press is made, both partitions have
failed to arm due to an open zone in the remote partition.
If the remote partition is not ready to arm, neither
partition will arm when using this particular
procedure.

– 19 –
ARMING ALL PROTECTION
(With Entry Delay OFF)
Using the
4 MAXIMUM Key Use this key when the premises will be vacant for extended periods of time such as vacations,
etc., or when no one will be moving through protected interior areas.
When armed in MAXIMUM mode, the system will sound an alarm if a protected door or window
is opened, or if any movement is detected inside the premises. You may leave through the
entrance door during the exit delay period without causing an alarm, but an alarm will be
sounded as soon as someone re-enters.
Close all protected perimeter windows and doors before arming (see CHECKING FOR
OPEN ZONES section). The green READY indicator on the keypad should be lit if the system is
ready to be armed. MAXIMUM
1. + 4ENTER SECURITY CODE THEN PRESS MAXIMUM
(Security Code) Example: 7 2 9 6 then press the MAXIMUM key.
2. ARMED *MAXIMUM*
YOU MAY E XIT NOW
The "You May Exit Now"
portion of the message
disappears when the exit
delay expires.
LISTEN
The keypad will beep twice, or beep continuously if exit
warning has been programmed for your system, and will
display the armed MAXIMUM message (AWAY/INSTANT on
fixed-word keypads). The red ARMED indicator also lights.

– 20 –
DISARMING AND SILENCING ALARMS
Using the
1OFF Key Use the OFF key to disarm the system and to silence alarm and trouble sounds. See
"SUMMARY OF AUDIBLE NOTIFICATIONS" section for information which will help you to
distinguish between FIRE and BURGLARY alarm sounds.
IMPORTANT: If you return and the main burglary sounder is on, DO NOT enter the premises,
but call the police from a nearby safe location. If you return after an alarm has occurred and
the main sounder has shut itself off, the keypad will beep rapidly upon entering, indicating that
an alarm has occurred during your absence and an intruder may still be on the premises.
LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location.
To disarm the system and silence burglary alarms:
OFF
1. + 1 ENTER SECURITY CODE, THEN PRESS OFF
(Security Code) Example: 7 2 9 6 then press the OFF key.
2. *** DISARMED ***
READY T O ARM
LISTEN FOR 1 BEEP
The “Ready” message will be displayed (if no alarms have
occurred while armed) and the keypad will beep once to
confirm that the system is disarmed.
Memory of Alarm If an alarm occurs, the keypad displays the zone number (s) that caused the alarm and the type
of alarm. These messages remain displayed until cleared by a user. To clear the display, note
the zone number displayed and repeat step 1 above. If the “Ready“ message will not display,
go to the displayed zone and correct the fault (close windows, etc.). If the fault cannot be
corrected, notify your alarm company.