Tyco Security Products DSC PowerSeries Neo User manual

Quick Setup
1Plan Plan the installation including all alarm detection devices,
zone expanders, keypads and other required modules.
2Mount Decide on a location for the alarm panel and secure it to the
wall using suitable mounting hardware.
3Wire Complete all wiring including modules, zones, bells/sirens,
telephone line connections and ground connections. Record
module serial numbers on page 16.
4Power Connect the battery and power up the system. The battery
must be connected.
5Enroll
First
Keypad
Hardwired: Wire the keypad to the Corbus, power up the
alarm panel then press any button on the keypad. Wireless:
Wire the HSM2Host to the Corbus, then power up the alarm
panel and a wireless keypad. Press any button on the keypad to
enroll it. The HSM2Host is then enrolled on the alarm panel.
Alternately, enroll an RF keypad.
6Enroll
modules
[*][8][Installer Code][902] subsection [000]. Press [*] to
begin auto-enrollment. Module slots are automatically
assigned. Use scroll keys to view slots. Change slot by typing a
2-digit number.
7Enroll
wireless
devices
[*][8][Installer Code][804] subsection [000]. Note: An
HSM2HOST or RF keypad must be enrolled first.
8Program Basic programming: [*][8][installer code] [001]/[002]> Zone
Type/Zone Attribute [005]>[001] Partition 1 Timers: – Entry
Delay 1 – Entry Delay 2 – Exit Delay [301]>[001] Phone #1
[310]>[000] System Account Code.
9Test Test the panel completely to ensure that all features and
functions operate as programmed. – [901] Walk Test – [904]
[000] Wireless Placement Test.
Compatible Devices
Throughout this document, x in the model number represents the operating
frequency of the device as follows: 9 (912-919 MHz), 8 (868MHz), 4
(433MHz).
Note: Only models operating in the band 912-919 MHz are UL/ULC listed
where indicated. Only UL approved devices are to be used with UL/ULC
listed systems.
Table 1-1 Compatible Devices
Modules
Wireless keypads: HS2LCDWFx
HS2LCDWFPx
HS2LCDWFPVx
Hardwired keypads with 2-way wireless
integration module:
HS2LCDRFx
HS2LCDRFPx
HS2ICNRFx
HS2ICNRFPx
Hardwired keypads: HS2LCD
HS2LCDP
HS2ICN
HS2ICNP
HS2LED
Touchscreen Keypad HS2TCHP
2-way wireless integration module: HSM2HOSTx
8-zone expander: HSM2108
8-output expander: HSM2208
Power supply: HSM2300
4 high current output expander: HSM2204
Alternate communicator: 3G2080E
3G2080RE
TL280E
TL280RE
LE2080(R)
TL280LE(R)
TL2803GE
TL2803GRE
TL8803G
TL880LT
TL880LE
PCL-422
Hardwired Devices
2-wire smoke detectors: FSA-210x
FSA-210xT
FSA-210xS
FSA-210xST
FSA-210xLST
FSA-210xR
FSA-210xRT
FSA-210xRS
FSA-210xRST
FSA-210xLRST
y= A, B, or C
A: ULC listed models
B: UL listed models
C: European and Australian models
4-wire smoke detectors: FSA-410x
FSA-410xT
FSA-410xS
FSA-410xST
FSA-410xLST
FSA-410xR
FSA-410xRT
FSA-410xRS
FSA-410xRST
FSA-410xLRST
y= A, B, or C
A: ULC listed models
B: UL listed models
C: European and Australian models
CO detectors: CO-12/24
12-24SIR
FW-CO12
FW-CO1224
CO1224
Wireless Devices
PG smoke detectors PGx926
PG smoke and heat detector PGx936, PGx916
PG CO detector PGx933, PGx913
PG PIR motion detectors PGx904(P)
PG PIR + camera motion detector PGx934(P)
PG curtain motion detector PGx924
PG dual tech motion detector PGx984(P)
PG mirror motion detector PGx974(P)
PG outdoor motion detector PGx994
PG glass break detector PGx912, PGx922
PG shock detector PGx935
PG flood detector PGx985
PG temperature detector (indoor use) PGx905
Outdoor temperature probe (requires PGx905) PGTEMP-PROBE
PG flat PIR PGx914
PG recessed Contact PGx307
PG ceiling mount detector with Smart Presence – Short Range PGx862
PG ceiling mount detector with Smart Presence – Long Range PGx872
PG outdoor contact PGx312
PG outdoor curtain PIR PGx902
PG keys PGx939
PGx929
PG panic key PGx938
PG 2-button key PGx949
PG sirens: PGx901
PGx911
PG repeater: PGx920
PG door/window contacts: PGx303, PGx975
PG door/window contact w/ AUX PGx945
Central Station Receivers
SG-System I, II, III, IV, 5
Enclosures
PC5003C, PC4050CR, PC4050CAR, CMC-1, PC4051C. Other enclosures are available to suit a variety
of system configurations.
WARNING: This manual contains information on limitations regarding product use and function and information on the
limitations as to liability of the manufacturer. The entire manual should be carefully read.
To download the full installation manual and register your product, please visit:
www.DSC.com/m/29009812 or scan the QR code to the right.
PowerSeries Neo Alarm Control Installation Guide
Use this guide in conjunction with the PowerSeries Neo Reference Manual available online from the DSC website.

PowerSeries Neo Installation Guide
Safety Instructions for Service Personnel
When using equipment connected to the telephone network, always follow the
basic safety instructions provided with this product. Inform the end-user of the
safety precautions that must be observed when operating this equipment.
Before Installing The Equipment
Ensure your package includes the following items:
lHS2016-4/HS2016/2032/2064/2128 alarm controller
lPower Supply, direct plug-in
lInstallation and user guides, including the safety instructions
Selecting A Suitable Location For The Alarm Controller
Refer to the following list to find a suitable location to install this equipment:
lLocate near a telephone socket and power outlet.
lSelect a location free from vibration and shock.
lPlace alarm controller on a flat, stable surface and follow the installation
instructions.
lDo not locate the equipment where people may walk on the secondary circuit
cable(s).
lDo not connect alarm controller to the same electrical circuit as large appli-
ances.
lDo not select a location that exposes your alarm controller to direct sunlight,
excessive heat, moisture, vapors, chemicals or dust.
lDo not install this equipment near water. (e.g., bath tub, kitchen/laundry
sink, wet basement, near a swimming pool).
lDo not install this equipment and accessories in areas where risk of explo-
sion exists.
lDo not connect this equipment to electrical outlets controlled by wall
switches or automatic timers.
lAvoid interference sources.
lAvoid installing equipment near heaters, air conditioners, ventilators, and
refrigerators.
lAvoid locating equipment close to or on top of large metal objects (e.g., wall
studs).
See "Locating Detectors and Escape Plan" on page 17 for information on locating
smoke and CO detectors.
Safety Precautions Required During Installation
lNever install this equipment and/or telephone wiring during a lightning
storm.
lNever touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.
lPosition cables so that accidents can not occur. Connected cables must not be
subject to excessive mechanical strain.
lUse only the power supply provided with this equipment. Use of unau-
thorized power supplies may cause damage.
lFor direct plug-in versions, use the power supply provided with the device.
WARNING: This equipment has no mains on/off switch. The plug of the direct
plug-in power supply is intended to serve as the disconnecting device if the
equipment must be quickly disconnected. It is imperative that access to the mains
plug and associated mains socket/outlet is never obstructed.
IMPORTANT NOTES
lThis equipment is stationary-fixed with a direct plug-in external transformer
or a permanently connected internal transformer dependent on the region. It
must be installed by Service Persons only (Service Person is defined as a per-
son having the appropriate technical training and experience necessary to be
aware of hazards to which that person may be exposed in performing a task
and of measures to minimize the risks to that person or other persons). It
must be installed and used within an environment that provides the pollution
degree max 2, over voltages category II, in non-hazardous, indoor locations
only.
lThis equipment has no mains on/off switch; if the equipment must be quickly
disconnected, the plug of the direct plug-in power supply is intended to serve
as the disconnecting device. It is imperative that access to the mains plug and
associated mains socket/outlet, is never obstructed.
lFor permanently connected versions, the fuse in the power connector serves
as the disconnecting device. The disconnect device will only remove the
mains power and will not disconnect battery power. The installer is respons-
ible to ensure that a readily accessible mains disconnect device is incor-
porated in the building for permanently connected installations.
lThere are no end user replaceable parts replaceable within this equipment.
lBefore servicing, disconnect the mains power, battery and telephone con-
nections.
lThe equipment enclosure must be secured to the building structure before
operation.
lAll national wiring rules must be observed.
lThe wiring (cables) used for installation of the alarm system and accessor-
ies, shall be insulated with PVC, TFE, PTFE, FEP, Neoprene or Polyamide.
lDo not route any wiring over circuit boards
lEnsure that cables are positioned so that accidents cannot occur:
- Internal wiring must be routed in a manner that prevents;
- Excessive strain or loosening of wire on terminal connections;
- Damage of conductor or insulation.
lDisposal of used batteries must be made in accordance with local waste
recovery and recycling regulations.
lUse authorized accessories only with this equipment.
lDo not place any object on the top of the cabinet.
lDo not spill any liquids on the cabinet.
lDo not touch the equipment and its connected cables during an electrical
storm; there may be a risk of electric shock.
lSave these safety instructions for future use.
lThese safety instructions should not prevent you from contacting the dis-
tributor and/or the manufacturer to obtain any further clarification and/or
answers to your concerns.
Installation
Mounting the Enclosure
Locate the panel in a dry area, preferably near an unswitched AC power source
and the incoming telephone line. Complete all wiring before applying AC or
connecting the battery.
Terminal Descriptions
The following terminals are available on the PowerSeries Neo alarm controller.
Terminal Description
BAT+,
BAT-
Battery terminals. Use to provide backup power and additional current
when system demands exceed the power output of the transformer, such
as when the system is in alarm.
Do not connect the battery until all other wiring is complete.
AC Power terminals.
Connect the battery before connecting the AC. Do not connect the battery
or transformer until all other wiring is complete.
AUX+,
AUX-
Auxiliary terminals. Use to power modules, detectors, relays, LEDs, etc.
(700mA MAX). Connect the positive side of device to AUX+, the
negative side to AUX-.
BELL+,
BELL-
Bell/Siren power (700mA MAX). Connect the positive side of any alarm
warning device to BELL+, the negative side to BELL-.
RED, BLK,
YEL, GRN
Corbus terminals. Use to provide communication between the alarm
controller and connected modules. Each module has four Corbus
terminals that must be connected to the Corbus.
PGM1 to
PGM4
Programmable output terminals. Use to activate devices such as LEDs.
(PGM1, PGM3, and PGM4: 50mA PGM2: 300mA or can be configured
as an input)
Z1 to Z8
COM
Zone input terminals. Ideally, each zone should have one detection
device; however, multiple detection devices can be wired to the same
zone.
EGND Earth ground connection.
TIP, RING,
T-1, R-1
Telephone line terminals.
PCLINK_1 DLS/SA
PCLINK_2 DLS/SA, Alternate Communicator
Corbus Wiring
The RED and BLK Corbus terminals are used to provide power while YEL and
GRN are used for data communications. The 4 Corbus terminals of the alarm
controller must be connected to the 4 Corbus terminals or wires of each module.
The following conditions apply:
lCorbus should be run with minimum 22 gauge quad, two pair twisted pre-
ferred.
lThe modules can be home run to the panel, connected in series or can be T-
tapped.
lDo not use shielded wire for Corbus wiring.
Note: Any module can be connected anywhere along the Corbus. Separate wire
runs for keypads, zone expanders etc. are not necessary.
Note: No module can be more than 1,000'/305m (in wire length) from the panel.
Do not use shielded wire for Corbus wiring.
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PowerSeries Neo Installation Guide
Figure 1-1 Corbus Wiring
Module (A) is wired correctly as it is within 1,000'/305m of the panel, in wire
distance. Module (B) is wired correctly as it is within 1,000'/305m of the panel,
in wire distance. Module (C) is NOT wired correctly as it is farther than
1,000'/305m from the panel.
Current Ratings
In order for the system to operate properly, the power output of the alarm
controller and power supply modules cannot be exceeded. Use the following data
to ensure that the available current is not exceeded.
Table 1-1 System Output Ratings
Device Output Rating (12VDC)
HS2016
HS2032
HS2064
HS2064 E
HS2128
HS2128 E
AUX: 700mA. Subtract the listed rating for each keypad, expansion
module and accessory connected to AUX or Corbus. At least
100mA must be reserved for the Corbus.
BELL: 700mA. Continuous rating. 2.0A. short term. Available only
with standby battery connected. Not for UL/ULC or EN cer-
tified applications.
HSM2208 AUX: 250mA. Continuous rating. Subtract for each device con-
nected. Subtract the total load on this terminal from the alarm
panel AUX/Corbus output.
HSM2108 AUX: 100mA. Subtract for each device connected. Subtract the total
load on this terminal from the panel AUX/Corbus output.
Alarm Control Panel
AUX - 700mA available for devices connected to the AUX and PGM terminals,
and modules connected to Corbus terminals. At least 100mA must be reserved for
the Corbus.
Alarm Controller Current Calculation
Panel Calculation
Maximum (Standby or Alarm)
AUX (700mA max. including PGMs 1-4)
Corbus (700mA max.)***
PCLink+ (Alt. Com.:125mA)
Total (must not exceed 700mA)
***See Corbus Current Calculation Chart.
For UL, ULC and Commercial Listed applications, the total standby and alarm
current cannot exceed 700mA.
Table 1-2 Corbus Current Calculation Chart
Item Current
(mA)
x Quantity Total
(mA)
HS2016/HS2032/HS2064/HS2064
E/HS2128/HS2128 E
85 x 1 85
HS2LCD 105 x
HS2ICN 105 x
HS2LED 105 x
HS2LCDP 105 x
HS2ICNP 105 x
HS2LCDRF 105 x
HS2ICNRF 105 x
HS2ICNRFP 105 x
HS2TCHP 160 x
Current required for connected devices =
HSM2108* 30 x
AUXoutput current of HSM2108
HSM2208* 40 x
AUXoutput current of HSM2208
HSM2300/2204* 35 x
HSM2HOSTx 35 x
HSM2955** x
3G2080(R)E/TL2803G(R)E/TL280(R)E 125
(PCLINK)
x
Total Corbus Current =
*These units draw current from the Corbus to power devices external to the
module. This current must be added to the total Corbus current. See
manufacturer's specifications for the current draw of each device.
** For HSM2955 current draw refer to HSM2955 installation manual.
Capacitance Limits
An increase in capacitance on the Corbus affects data transmission and causes
the system to slow down. Capacitance increases for every foot of wire added to
the Corbus. The capacitance rating of the wire used will determine the maximum
length of the Corbus.
Table 1-3 Wire Capacitance
Wire Capacitance per 1000’
(300m)
Total Corbus Wire Length
15nF 5300’/1616m
20nF 4000’/1220m
25nF 3200’/976m
30nF 2666’/810m
35nF 2280’/693m
40nF 2000’/608m
Transformer: DSC PTD1640U, PTD1640, PTC1640UG, PTC1640CG
AC (International Installations)
Primary: 220V-240Vac, 50/60Hz, 200mA
Secondary: 16.5VAC/40VA
Warning: Do not connect the battery or transformer until all other
wiring is complete.
Batteries
Connect the RED battery lead to the positive battery terminal and the BLACK
battery lead to the negative battery terminal.
Note: Refer to "Aux Loading and Battery Selection" on page 18.
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PowerSeries Neo Installation Guide
Additional Wiring
Zone Wiring
Power down the alarm controller and complete all zone wiring.
Zones can be wired to supervise normally open devices (e.g., smoke detectors) or
normally closed devices (e.g., door contacts). The alarm panel can also be
programmed for single end-of-line or double end-of-line resistors.
Zone programming is done using the following programming sections:
l[001] selects zone definition
l[013] Opt [1] for normally closed or EOL; Opt [2] for SEOL or DEOL
l[201 - 208] partition assignment.
Observe the following guidelines when wiring zones:
lFor UL listed installations use SEOL or DEOL only
lMinimum 22 AWG wire, maximum 18 AWG
lDo not use shielded wire
lDo not exceed 100Ωwire resistance. Refer to the following table:
Table 1-4 Burglary Zone Wiring Chart
Wire Gauge Maximum Length to EOL Resistor (ft/-
meters)
22 3000 / 914
20 4900 / 1493
19 6200 / 1889
18 7800 / 2377
Figures are based on maximum wiring resistance of 100Ω.
Aux Power Wiring
These terminals provide 11.3-12.5VDC/700mA of current (shared with PGM
outputs). Connect the positive side of any device to the AUX+ terminal, the
negative side to GND. The AUX output is protected; if too much current is
drawn from these terminals (wiring short) the output is temporarily shut off until
the problem is corrected.
Note: If using a 12V, 14Ah battery, maximum AUX capacity for 24-hour
standby is 470mA.
PGM Wiring
Min/max operating voltages for devices, sensors and modules is 9.5VDC -
14VDC.
PGMs switch to ground when activated from the alarm controller. Connect the
positive side of the device to the AUX+ terminal and the negative side to a PGM
terminal.
PGM 1, 3, 4 supply up to 50mA; PGM 2 supplies up to 300mA.
A relay is required for current levels greater than 50mA or 300mA. PGM2 can
also be used for 2-wire smoke detectors, 24-hr burglary input alarm.
Note: Use SEOL resistors on Fire zones only.
Figure 1-2 LED Output with Current Limiting Resistor and
Optional Relay Driver Output.
Single End-of-Line (SEOL) Resistor
When SEOL resistors are installed at the end of a zone loop, the alarm panel
detects if the circuit is secure, open, or shorted. The SEOL resistor must be
installed at the end of the loop for proper supervision.
To enable SEOL supervision, program section [013], options [1] and [2] to OFF.
Note: This option should be selected if either normally closed or normally open
detection devices or contacts are used.
Figure 1-3 SEOL Wiring
Double End of Line (DEOL) Resistors
When double end-of-line (DEOL) resistors are installed at the end of a zone
loop, the second resistor enables the panel to determine if the zone is in open,
closed, tampered or faulted.
Note: Any zone programmed for Fire or 24-hr Supervisory must be wired with a
SEOL resistor regardless of the type of zone wiring supervision selected for the
panel. If you change the zone supervision options from DEOL to SEOL or from
NC to DEOL, power the system down completely, then power it back up for
correct operation.To enable DEOL supervision, program section [013], option [1]
to OFF and option [2] to ON.
Figure 1-4 DEOL Wiring
Bell Wiring
These terminals supply 700mA of current at 10.4 - 12.5VDC for commercial/
residential installations. To comply with NFPA 72 Temporal Three Pattern
requirements, section [013] Opt [8] must be ON. Note that steady, pulsed alarms
are also supported.
Figure 1-5 Bell Wiring
The Bell output is supervised and power limited by 2A thermistor. If unused,
connect a 1000Ωresistor across Bell+ and Bell- to prevent the panel from
displaying a trouble.
Telephone Line Wiring
Wire the telephone connection terminals (TIP, Ring, T-1, R-1) to an RJ-31x
connector as indicated in the following diagram. For connection of multiple
devices to the telephone line, wire in the sequence indicated. Use 26 AWG wire
minimum for wiring.
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PowerSeries Neo Installation Guide
Figure 1-6 Telephone Line Wiring
Telephone format is programmed in option [350]. Telephone call directions are
programmed in options [311]- [318].
Ground Wiring
Figure 1-7 Ground Installation
Note: Using an insulated green wire (minimum 22AWG), connect the EGND
terminal on the Corbus and the grounding wire from the building electrical
installation to any of the available holes on the back or side of the metal cabinet.
See the diagram attached to the cabinet for suggested GND point location and
hardware recommendations.
Note: Wire and installation hardware not included.
Enrollment
All optional modules and devices must be enrolled on the system. During
enrollment, the electronic serial number (ESN) of each device is identified to the
control panel and zones are assigned. A wireless transceiver HSM2HOST or an
RF keypad must be enrolled first before wireless devices can be enrolled.
Enrolling Modules
During automatic and manual enrollment, if an attempt is made to enroll more
than the maximum number of modules, an error tone sounds and a message is
displayed on LCD keypads.
Table 1-5 Module Capacity
Module HS2016 HS2032 HS2064/
HS2064 E
HS2128/HS2128 E
HSM2108 8 Zone expander 1 3 7 15
HSM2208 8 Output
expander
2 4 8 16
Wireless Keypad:
HS2LCDRF(P)X
HS2ICNRF(P)X
HS2LCDWF(P)(V)X
8 8 8 16
HS2TCHP Touchscreen
Keypad
8 8 8 16
HSM2300 Power Supply 1A 3 3 3 4
HSM2204 4 High-current
Output
1 1 3 4
HSM2HOSTx Transceiver 1 1 1 1
HSM2955 1 1 1 1
Modules can be enrolled automatically or manually using section [902] of
Installer programming.
To confirm that a module has been successfully enrolled, use Installer
Programming section [903].
Enroll Wireless Devices
Wireless devices are enrolled via the wireless transceiver module and Installer
Programming section [804][000].
Auto Enrollment
To enroll a wireless device using this method, press and hold the Enroll button on
the device for 2-5 seconds until the LED lights then release the button. The alarm
panel automatically recognizes the device and the keypad displays a confirmation
message. The device ID and next available zone number are displayed. Press [*]
to accept or scroll to another available zone number. Batteries must be installed
in the wireless device in order to enroll.
Pre-Enrollment
Pre-enrollment is a two step process. The first step requires entering each device
ID ([804][001]-[716]). Every wireless device has an ID printed on the sticker
attached to the device. The format is XXX-YYYY where:
lXXX identifies the type or model of the device
lYYYY is a short encrypted ID used by the system to identify the specific
device
Pre-enrollment can be done at a remote location and using DLS/SA. The second
step is to press the enrollment button on the device, usually done on location.
Installer Programming does not have to be entered at this step. Both steps must be
performed in order to complete the enrollment.
Programming Methods
The alarm system can be programmed using the following methods:
Table 1-6 Programming Methods
Method Description Procedure
Template
programming
Use pre-defined templates to quickly
apply basic programming and to set up
DLS downloading.
Press [899] at the “Enter
Section” screen.
See Template
Programming below for
details.
DLS
programming
Download and apply programming
using DLS 5 v1.3 for Neo v1.0 panels
and DLS 5 v1.4+ for Neo v1.0 and up
products.
For local DLS, use a PC-
Link cable and laptop
with DLS-5 software
installed.
For remote DLS, use a
telephone line, cellular
network or the Internet.
Installer
programming
Manually program all alarm system
and device options.
Press [*][8][installer
code] while the system is
disarmed.
Viewing Programming
Programming sections can be viewed from any system keypad. The method for
viewing and selecting programming options using LCD, LED and ICON keypads
depends on the keypad type used. See below for specific instructions on
programming with each keypad type.
Generally, programming options are accessed in the following way:
1. Enter Installer Programming mode ([*][8]).
2. Navigate to a specific programming section.
3. Select an option to view or change its programming.
All programming options are numbered and can be accessed by navigating
through the menu (LCD) or by keying in the program section number. For toggle
options, the name of the option is displayed (LCD) or LEDs 1-8 are illuminated
(LED and ICON).
Use the keypad numbers to toggle options on or off. Sections requiring data input,
such as phone numbers, display the full data in fields up to 32 characters long
(LCD). To input data, use the scroll keys to select a character then press the
keypad button corresponding to the number/letter required. Scroll to the next
character and repeat the procedure as needed. Press the [#] key to save changes
and exit the program section.
Minimum Required Programming
Once basic installation of the alarm panel is complete, the following general
configuration options can be set.
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PowerSeries Neo Installation Guide
[000] Language Selection
(LCD keypads only)
Use this section to set the language displayed by LCD keypads. To select a
language:
1. Enter Installer Programming: [*][8][Installer Code].
2. Enter programming section [000]>[000].
3. Key in the 2-digit number corresponding to the language required. See
below:
01 = English 11 = Swedish 22 = Bulgarian
02 = Spanish 12 = Norwegian 23 = Latvian
03 = Portuguese 13 = Danish 24 = Lithuanian
04 = French 14 = Hebrew 25 = Ukrainian
05 = Italian 15 = Greek 26 = Slovakian
06 = Dutch 16 = Turkish 27 = Serbian
07 = Polish 18 = Croatian 28 = Estonian
08 = Czech 19 = Hungarian 29 = Slovenian
09 = Finnish 20 = Romanian
10 = German 21 = Russian
Time and Date
Use this section to program the alarm system clock.
Menu: [*][6][Master Code] > Time and Date
Keypad: [*][6][Master Code] + 01
Enter time and date using the following format: (HH:MM); (MM-DD-YY).
Valid time entries are 00-23 hours, 00-59 minutes. Valid date entries are 01-12
months, 01-31 days.
Setting Up a Partition
Partitions are added or removed from the system by applying or removing a
partition mask via Installer Programming section [200]. The number of available
partitions depends on the alarm panel model.
Bell/Siren Operation
Each partition must have a siren. The system siren connected to the bell output of
the alarm controller can be mounted in a central location within hearing range of
all partitions. Each partition can also have wireless sirens activated only on the
assigned partition.
Keypad Partition Setup
Keypads can be configured to control an individual partition or all partitions. In
general, a partition keypad controls the partition it is assigned to. A Global
keypad controls all partitions. Global keypads should be placed in common areas
of the premises, such as points of entry or reception areas, where the ability to
arm and disarm more than one partition at a time is required.
Partition keypads can also be temporarily loaned to other partitions.
To select a keypad operating mode:
1. Enter Installer Programming: [*][8][installer code].
2. Select [861]-[876] to program keypads 1-16.
lPress [000] for partition assignment.
lFor Global operation, key in 00.
lTo assign a keypad to a partition, key in 01-08 for partition 1-8.
3. Press the [#] and reapeat step 2 for next keypad. When finished
programming all keypads, press the [#] key twice to exit programming.
Users are assigned partition access rights via the [*][5] menu.
Assign sirens to partitions:
[804]>[000]>[551]-[556]>[000]
Set up partition account codes:
[310]>[001]-[008]
Set up partition timers:
lEntry/exit delay, settle delay – [005]>[001]-[008]
lAutomatic arming/disarming schedule – [151]-[158]>[001]/[002]
lAuto disarming holiday schedule – [151]-[158]>[003]
lNo activity arming – [151]-[158]>[006]
lAutomatic clock adjust – [005]>[000], option 6
lDelay between dialing attempts – [377]>[012]
AssignZone Types
A zone type defines how a zone operates within the system and how it responds
when triggered.
000 - Null Zone 040 - 24-Hour Gas
001 - Delay 1 041 - 24-Hour CO
002 - Delay 2 042 - 24-Hour Holdup*
003 - Instant 043 - 24-Hour Panic
004 - Interior 045 - 24-Hour Heat
005 - Interior Stay/Away 046 - 24-Hour Medical*
006 - Delay Stay/Away 047 - 24-Hour Emergency
007 - Delayed 24-Hour Fire 048 - 24-Hour Sprinkler*
008 - Standard 24-Hour Fire 049 - 24-Hour Flood
009 - Instant Stay/Away 051 - 24-Hour Latching Tamper
010 - Interior Delay 052 - 24-Hour Non-Alarm
011 - Day Zone 056 - 24-Hour High Temperature
012 - Night Zone 057 - 24 Hour Low Temperature
016 - Final Door Set 060 - 24-Hour Non-Latching Tamper
017 - 24-Hour Burglary 066 - Momentary Keyswitch Arm
018 - 24-Hour Bell/Buzzer 067 - Maintained Keyswitch Arm
023 - 24-Hour Supervisory 068 - Momentary Keyswitch Disarm
024 - 24-Hour Supervisory Buzzer 069 - Maintained Keyswitch Disarm
025 - Auto Verified Fire 071 - Door Bell
027 - Fire Supervisory 072 - Push to Set
* Not UL evaluated
Assign zone attributes:
[002]>[001]-[128]>Select one of the following zone attributes:
1 – Bell Audible
2 – Bell Steady
3 – Chime Function
4 – Bypass Enabled
5 – Force Arm
6 – Swinger Shutdown
7 – Transmission Delay
8 – Burglary Verification
9 – Normally Closed
10 – Single EOL
11 – Double EOL
12 – Fast/Normal Loop Response
13 – Zone 2-way Audio Activation
14 – Hold Up Verification
Create labels:
[000]>[001]-[821] 2 x 14 ASCII characters.
Add access codes:
To program an access code: [006] then one of the following:
[001] – Installer code
[002] – Master code
[003] – Maintenance code
Access codes are either 4, 6 or 8 digits in length, depending on the setting of
programming section [041]. Duplicate codes are not valid.
Alternate Communicator Setup
The alternate communicator is an optional wireless or ethernet communications
device that can be used as a backup to the PSTN connection or as a primary
means of communication between the alarm panel and the central monitoring
station. The alternate communicator communicates via 3G (HSPA) or Ethernet.
The following configuration steps are required to set up the alternate
communicator:
lInstall the alternate communicator and wire it to the alarm panel (use
PCLINK_2 header)
lEnroll the alternate cellular communicator with Connect 24
lSet the communication path: [300]
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PowerSeries Neo Installation Guide
lEnable the alternate communicator: [382] option 5
lEnable event reporting: [307]/[308]
lProgram communication delay timer: [377]
lProgram DLS access: [401] option 07
Refer to the 3G2080(R)E/ TL2803G(R)E/ TL280(R)E installation manual for
details.
[300] Panel/Receiver Communication Paths
This section is used to select the path of communications between the alarm
system and the central station.
To use PSTN as the communications path, program section [300] options 001
through 004 as [01] PSTN 1.
To use the alternate communicator to establish a communications path, program
two of the receivers (section [300] options 001, 002, 003 or 004) as [03] and [04]
for Ethernet, and two of the receivers as [05] and [06] for cellular.
Testing the System
Installer Walk Test
Walk test enables the installer to test the operation of each detector by tripping
zones, causing an actual alarm. Enter section [901] to initiate a walk test. When
a zone is tripped, all system sirens emit a tone to indicate that the zone is working
correctly.
After 15 minutes without zone activity, the walk test terminates automatically.
To manually exit walk test mode, enter [901] again.
Viewing the Event Buffer
The event buffer contains logs of events that have occurred on the alarm system
beginning with the most recent. The capacity of the event buffer is scalable and
can hold 500/1000 events (depending on panel model) before rolling over. The
buffer displays events according to their time stamp, beginning with the most
recent. The event buffer can be uploaded using DLS.
Each event displays the time and date, a description of the event, the zone label,
access code number or any other pertinent information. To view the event buffer,
press [*][6][Master Code][*].
Troubleshooting
LCD programmable-message keypad:
lPress [*][2] followed by access code if required to view a trouble condition
lThe trouble light flashes and the LCD displays the first trouble condition
lUse the arrow keys to scroll through all trouble conditions present on the sys-
tem
Note: When additional information is available for a specific trouble condition, a
[*] is displayed. Press the [*] key to view the additional information.
LED and ICON keypads:
lPress [*][2] to view a trouble condition
lThe trouble light flashes
lRefer to the trouble summary list below to determine the trouble condition(s)
present on the system
[*][2] Trouble Display
This feature is used to view system troubles. If a trouble is present, the keypad
Trouble indicator illuminates and an audible indication is emitted (two short
beeps every 10 seconds, except while in AC failure). Silence the audible
indicator by pressing [#].
Troubles may be viewed while the system is armed or disarmed. The system may
be programmed to show all troubles while armed or only fire troubles.
The system can be configured to require a user code to view [*][2] system
troubles. See section [023] option 5.
Note: For UL installations, section [023] option 5 must be ON. When this option
is on, trouble beeps are silenced only after exiting the [*][2] menu.
To view trouble conditions:
lPress [*][2] to enter the Trouble menu.
lOn an LCD keypad, scroll to a trouble type then press [*] to view the spe-
cific trouble. The zone name and trouble condition for each trouble are dis-
played on the screen.
lOn LED/ICON keypads, zone indicator lights illuminate to identify existing
trouble types (e.g., Zone light 1 represents Service Required trouble type).
Press the number key corresponding to a zone light to view the specific
trouble. Lights 1-12 illuminate to indicate the trouble as follows:
Table 1-7 : Trouble Indications
Trouble 01 –Service Required:
[01] Bell Circuit Trouble: The bell circuit is open.
[02] RF Jam: The HSM2HOSTx has detected an RF Jam condition.
[03] Aux Supply Trouble: The alarm controller, HSM2204 or HSM2300 has an
overcurrent condition on Aux.
[04] Loss of Clock: System time and date require programming.
[05] Output 1 Fault: An HSM2204 module has detected an open condition on output
#1.
Trouble 02 – Battery Trouble:
[01] Panel Low Battery Trouble: The battery voltage (under load) is below 11.5V.
Restores at 12.5V.
[02] Panel No Battery: No battery connected to alarm controller.
[04] HSM2204 01 - 04 Low Battery: An HSM2204 has a battery voltage less than
11.5V.
[05] HSM2204 01 - 04 No Battery: No battery connected to HSM2204.
[07] HSM2300 01 - 04 Low Battery: An HSM2300 has a battery voltage less than
11.5V
[08] HSM2300 01 - 04 No Battery: No battery connected to HSM2300.
Trouble 03 – Bus Voltage:
[01] HSM2HOSTx Bus Low Voltage: The HSM2HOSTx module has measured less
than 6.3V on its Aux input.
[02] Keypad 01 - 16 Bus Low Voltage: A hardwired keypad has a bus voltage of less
than 6.9V for ICON/LCD (RF version) and 7.7V for non-RF models.
[04] HSM2108 01 - 15 Bus Low Voltage: A zone expander has a bus voltage of less
than 5.9V.
[05] HSM2300 01 - 04 Bus Low Voltage: A power supply has a bus voltage of less
than 6.9V.
[06] HSM2204 01 - 04 Bus Low Voltage: A high current output module has a bus
voltage of less than 6.9V.
[08] HSM2208 01 - 16 Bus Low Voltage: The low current output module has detected
a voltage less than 5.9V on its aux input.
[09] HSM2955 Bus Low Voltage: The audio module has detected a voltage less than
9.65V on its aux input.
Trouble 04 – AC Troubles:
[01] Zone 001 - 128 AC Trouble: An AC trouble has been detected on a PGX934 PIR
+ Camera.
[03] Siren 01 - 16 AC: A siren has an AC trouble.
[04] Repeater 01 - 08 AC: A wireless repeater has an AC trouble.
[05] HSM2300 01 - 04 AC: An HSM2300 has an AC trouble.
[06] HSM2204 01 - 04 AC: An HSM2204 has an AC trouble.
[07] Panel AC: The alarm controller has an AC failure condition.
Trouble 05 – Device Faults:
[01] Zone 001 - 128: A zone is in fault. Additional information displayed on LCD
keypads for the following troubles: Fire Trouble (2-W Smoke, PGX916, PGX926),
Freeze (PGX905), Self Test (PGX984), CO (PGX913), and Probe Disconnected
(PGX905). Also generated by a short on hardwired zones when DEOL is used or by a
wireless supervisory fault.
[02] Keypad 01 - 16: A wireless or hardwired keypad is in fault.
[03] Siren 01 - 16: A siren is in fault.
[04] Repeater 01 - 08: A wireless repeater is in fault (supervisory or loss of AC/DC).
Trouble 06 – Device Low Battery:
[01] Zone 001- 128: Wireless zone has a low battery.
[02] Keypad 01-16: Keypad has a low battery.
[03] Siren 01 - 16: Siren has a low battery.
[04] Repeater 01 - 08: Repeater has a low battery.
[05] User 01 - 1000: Wireless Key has a low battery.
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PowerSeries Neo Installation Guide
Trouble 07 – Device Tampers:
[01] Zone 001 - 128 Tamper: A wireless or hardwired zone configured for DEOL
operation is in tamper.
[02] Keypad 01 - 16 Tamper: A hardwired or wireless keypad is in tamper.
[03] Siren 01 - 16 Tamper: A wireless siren is in tamper.
[04] Repeater 01 - 08 Tamper: A wireless repeater is in tamper.
[05] Audio Station 01 - 04 Tamper: An audio station connected to an HSM2955 is in
tamper.
Trouble 08 – RF Delinquency Trouble:
[01] Zone 001 - 128 RF Delinquency: No response from a wireless zone for 13
minutes. This trouble prevents arming until acknowledged or cleared using [*][2].
[02] Keypad 01 - 16 RF Delinquency: No response from a wireless keypad for 13
minutes.
[03] Siren 01 - 16 RF Delinquency: No response from a wireless siren for 13 minutes.
[04] Repeater 01 - 16 RF Delinquency: No response from a wireless repeater for 13
minutes.
Trouble 09 – Module Supervisory Trouble:
[01] HSM2HOSTx not responding.
[02] Keypad 01 - 16 not responding.
[04] HSM2108 01 - 15 not responding.
[05] HSM2300 01 - 04 not responding.
[06] HSM2204 01 - 04 not responding.
[08] HSM2208 01 - 16 not responding.
[09] HSM2955 is not responding.
Trouble 10 – Module Tamper:
[01] HSM2HOSTx Tamper.
[02] Keypad 01 - 16 Tamper.
[04] HSM2108 01 - 15 Tamper.
[05] HSM2300 01 - 04 Tamper.
[06] HSM2204 01 - 04 Tamper.
[08] HSM2208 01 - 16 Tamper.
[09] HSM2955 Tamper
[10] Alt Comm Trouble: The trouble is for the Alt Comm tamper.
Trouble 11 – Communications:
[01] TLM: Telephone line disconnected from control panel.
[02] Receiver 01-04 FTC Trouble: Failure to communicate using programmed receiver
paths.
[03] Alt. Comm SIM Lock: SIM card has incorrect or unrecognized PIN.
[04] Alt. Comm Cellular: Radio or SIM card failure, low signal strength detected, or
cellular network fault.
[05] Alt. Comm Ethernet: Ethernet connection unavailable. A valid IP address is either
not programmed or the module was unable to get an IP with DHCP.
[06] Receiver 01-04 Absent: Alternate communicator unable to initialize a receiver.
[07] Receiver 01-04 Supervision: Alternate communicator unable to communicate with
a receiver.
[09] Alt. Comm Fault: The alternate communicator has stopped responding.
[10] Alt Comm FTC Trouble: The alternate communicator has failed to communicate
an internal event not generated by the panel.
Trouble 12 – Not Networked Troubles:
[01] Zone 001-128 Not Networked Trouble: Generated when a zone becomes out of
sync with the wireless network or has not been synchronized with the network after
enrollment.
[02] Keypad 01-16 Not Networked Trouble: Generated when a keypad becomes out of
sync with the wireless network or has not been synchronized with the network after
enrollment.
[03] Siren 01-16 Not Networked Trouble: Generated when a siren becomes out of sync
with the wireless network or has not been synchronized with the network after
enrollment.
[04] Repeater 01-08 Not Networked Trouble: Generated when a repeater becomes out
of sync with the wireless network or has not been synchronized with the network after
enrollment.
[05] User 01 - 1000 Not Networked Trouble: Generated when a wireless key becomes
out of sync with the wireless network or has not been synchronized with the network
after enrollment.
IMPORTANT!
Ensure you have the following information available before contacting Customer
Support :
lAlarm controller type and version, (e.g., HS2064 1.0):
Note: Version number can be accessed by entering [*][Installer Code][900] on
any LCD keypad. This information is also located on a sticker on the printed
circuit board.
lList of modules connected to control panel, (e.g., HSM2108, HSM2HOSTx
etc.) .
Specifications
Zone Configuration
l16, 32, 64, or 128 wireless zones supported and up to 8 hardwired zones avail-
able on the controller
l40 zone types and 14 programmable zone attributes
lZone configurations available: normally closed, single EOL and DEOL
supervised
lHardwired zone expansion (fully supervised) available using the model
HSM2108 (eight zone expander module)
lWireless zone expansion (fully supervised) available using the HSM2Host 2-
way wireless integration module operating at 915MHz (North America),
433MHz (Europe) and 868MHz (international)
Access Codes
lUp to 1002 access codes: 1000 (level 2-EN), one installer code (level 3-
EN), and one maintenance code
lProgrammable attributes for each user code
lWhen using 8-digit access codes, the minimum number of variations are:
- 8 -

PowerSeries Neo Installation Guide
HS2016: 2083333
HS2032: 1388888
HS2064/HS2128: 1052631
HS2064 E: 200000
HS2128 E: 100000
Warning Device Output
lIntegral sounder capable of 85 dB @ 3m, self-powered type Z
l2 remote, wireless indoor/outdoor warning devices supported: models
PGX901 (indoor), PGX911 (outdoor) (X=4, 8, or 9)
lProgrammable as steady, pulsed or temporal three (as per ISO8201) and tem-
poral four (CO alarm) output
lWarning device sounds alarms in the following priority: fire, CO, burg
Note: For NFA2P certified systems the delay for operating the warning device
shall be set to max. 10 min.
Memory
lCMOS EEPROM memory
lRetains programming and system status on AC or battery failure for 20 years
min.
Power Supply - International
lInput ratings: 220V-240Vac, 50/60Hz, 200mA
lTransformer required, mounted in the same enclosure, permanently
connected
lTransformer secondary ratings: 16.5Vac, 40VA min.
Note: For installations using the transformer mounted inside the cabinet, replace
fuse only with the same type (20mm) rated 250V/315mA.
Regulated power supply:
l1.7A regulated, supervised and integral to the control unit
lType A as per EN50131-6 Standard
l700mA auxiliary supply, 12V DC
lPositive temperature coefficient (PTC) for Bell, Aux+ and Battery terminals
lReverse battery detection/protection
lSupervision for AC power and low battery
lNormal and high current battery charge options
lSupervised battery charging circuit
Current draw (panel):
l85mA (nominal) 2A(Max)
Bell Output:
l12V, 700mA supervised (1k Ohm) bell output (current limited at 2 amps)
lSteady, Pulsed, Temporal 3 fire, Temporal 4 CO alarm cadences
lBell short detection (software + hardware)
Aux+:
lVoltage range = 9.6V - 13.8V DC
lCurrent = 700mA (shared with Corbus R(ed))
lOutput ripple voltage: 270mVp-p max.
lOnboard programmable outputs:
lPGM 1 - 50mA switched programmable output
lPGM 2 - 300mA current-limited switched programmable output. 2-Wire
smoke detectors (90mA current limited) are supported using this PGM
lPGM 3 - 50mA switched programmable output
lPGM 4 - 50mA switched programmable output
lHardware PGM over current protection
Battery
l12V sealed lead acid, rechargeable
lBattery capacity:
l12 hours (EN50131),
l24 hours INCERT [Belgium]
Note: For T 014 compliance (INCERT certification), only 14Ah (2x7Ah)
batteries were tested and are accepted for INCERT certified systems.
lMaximum standby time: 24 hours (with 14Ah battery and Aux current limited
to 470mA)
lRecharging time to 80% 72 hours
lRecharging rate: 240mA (12 hours max.), 480mA (24 hour backup)
lBackup time: 24 hours
lBattery lifespan: 3-5 years
lLow battery trouble indication threshold 11.5VDC
lBattery restore voltage 12.5V
lMain board current draw (battery only):
lHS2016/32/64/128 (no alternate communicator) standby 85mA DC
lHS2016/32/64/128, (including alternate communicator) standby 190mA
DC
lTransmit (alternate communicator module) 195mA DC
lResettable fuses (PTC) used on circuit board
lSupervision for loss of primary power source (AC fail), battery loss or bat-
tery low voltage (battery trouble) with indication provided on the keypad
lInternal clock locked to AC power frequency
Operating Environmental Conditions
lTemperature range: EN= -10°C to 55°C (50°F-131°F)
lRelative humidity: <93% non condensing
Alarm Transmitter Equipment (ATE) Specification
lDigital dialer integral to the main control board
lSupports SIA and Contact ID
lComplies with TS203 021-1, -2, -3 Telecom equipment requirements and
EN50136-1-1, EN50136-2-1, EN50136-2-3 ATS 2
lOptional Dual IP/Cellular communicators (3G2080(R)E/ TL2803G(R)E/
TL280(R)E) can be installed in the same enclosure and configured as
primary or back-up, with AES 128-bit encryption
lCompliant with EN50136-1-1, EN50136-2-1 ATS2 requirements
System Supervision Features
The PowerSeries Neo continuously monitors a number of possible trouble
conditions and provides audible and visual indication at the keypad. Trouble
conditions include:
lAC power failure
lZone trouble
lFire trouble
lTelephone line trouble
lCommunicator trouble
lLow battery condition
lRF jam
lAUX power supply fault
lFailure to communicate
lModule fault (supervisory or tamper)
Additional Features
l2-way wireless device support
lVisual verification (images + audio)
lProximity tag support
lPGM scheduling
lQuick arming
lUser, partition, module, zone and system labels
lSoak test
lProgrammable system loop response
lKeypad and panel software versions viewable through keypad
lDoorbell zone type
lLow battery PGM type
- 9 -

Programming Directory
This section provides a list of all available programming options in numerical order. To program, access Installer Programming mode by keying in [*][8][Installer
Code]. Use the scroll keys < > to navigate through the menus or jump directly to a specific section by keying in a section number and pressing [*]. Programming
consists of toggling on and off options in each section or by populating data fields. Press [*] to select options and [#] to exit to the previous menu. For descriptions of
all programming options and programming worksheets, refer to the PowerSeries Neo Reference Manual.✔= Default
- 10 -
Label Programming
000 Label Programming
000 – Language Selection (01)
001 – Zone Labels
001-128 – Zone Labels 1-128
051 – Zone Tamper Label
052 – Zone Fault Label
064 – CO Alarm Message
065 – Fire Alarm Message
066 – Fail to Arm Event Message
067 – Alarm When Armed Event
Message
100 – System Label
101-108 – Partition 1-8 Labels
201- 208 – Partition 1-8 Command
Output Labels
001-004 – Command output 1-
4 Labels
601-604 – Schedule 1- 4 Labels
801 – Keypad Labels
001-016 Keypad 1-16 Labels
802 – Zone Expander Labels
001-015 – Zone Expander 1-
15 Labels
803 – Output Expander Labels
001 Output Expander 1 Label
806 – HSM2HOST Label
808 – HSM2955 Label
809 – Power Supply Label
001-004 Power Supply 1-4
Label
810 – High Current Output Supply
Label
001-004 Power Supply 1-4
Label
815 – Alternate Communicator
Label
820 – Siren Label
001-016 Siren 1-16 Label
821 – Repeater Label
001-008 Repeater 1-8 Label
999 – Default Labels
Zone Type
001 Zone Type
001-128 Zone Types (000)
000 – Null Zone
001 – Delay 1
002 – Delay 2
003 – Instant
004 – Interior
005 – Interior Stay/Away
006 – Delay Stay/Away
007 – Delayed 24-Hour Fire
008 – Standard 24-Hour Fire
009 – Instant Stay/Away
010 – Interior Delay
011 – Day Zone
012 – Night Zone
016 – Final Door Set
017 – 24-Hour Burglary
018 – 24-Hour Bell/Buzzer
023 – 24-Hour Supervisory
024 – 24-Hour Supervisory
Buzzer
025 – Auto Verify Fire
027 – Fire Supervisory
040 – 24-Hour Gas
041 – 24-Hour CO
042 – 24-Hour Holdup
043 – 24-Hour Panic
045 – 24-Hour Heat
046 – 24-Hour Medical*
047 – 24-Hour Emergency
048 – 24-Hour Sprinkler
049 – 24-Hour Flood
051 – 24-Hour Latching
Tamper
052 – 24-Hour Non-Alarm
056 – 24-Hour High
Temperature
057 – 24 Hour Low
Temperature
060 – 24-Hour Non-Latching
Tamper
066 – Momentary Keyswitch
Arm
067 – Maintained Keyswitch
Arm
068 – Momentary Keyswitch
Disarm
069 – Maintained Keywsitch
Disarm
071 – Doorbell Zone
072 – Push to Set
002 – Zone Attributes
001-0128 (see PowerSeries Neo
reference manual for defaults)
1 – Bell Audible
2 – Bell Steady
3 – Door Chime
4 – Bypass Enabled
5 – Force Arm
6 – Swinger Shutdown
7 – Transmission Delay
8 – Burglary Verification
9 – Normally Closed EOL
10 – Single EOL
11 – Double EOL
12 – Fast Loop/Normal Loop
Response
13 – Zone 2-way Audio
Activation
14 – Holdup Verification
System Times
005 System Times
000 – System Area
Bell Cutoff (004 min.)
Bell Delay Time (000 min.)
Burglary Verification Timer
(060 sec.)
Holdup Verification Timer
(008 sec.)
Zone Loop Response (250 ms)
Automatic Clock Adjust (060
sec.)
001 – 008 System Times - Partition
1-8
Entry Delay 1 (030 sec.)
Entry Delay 2 (045 sec.) (CP-
01 030 sec.)
Exit Delay (120 sec.) (CP-01
060 sec.)
Settle Delay (010 sec.) (CP-
01 000 sec.)
900 – Bell Delay Partition Mask
(Y,Y,Y,Y,Y,Y,Y,Y)
901 – Daylight Savings Begin:
Month (003)(AUS 010)(NZ
009)(SA004)(FRA 004)
Week (005)(AUS 005)(NZ
005)(SA 001)(CE 005)(C 005)
(FRA 001)(UK 005)
Day (000)
Hour (001)(CE 001)(C 001)
(UK001)
Increment (001)
902 – Daylight Savings End
Month (010)(AUS 003)(NZ
004)(SA010)(C 010)(FRA
010)(UK010)
Week (005)(AUS 005)
(SA005)(FRA 005)(UK005)
Day (000)
Hour (002)(001)(NZ 003)(CE
001)(C 001)(UK 001)
Decrement (001)
Access Codes
006 Installer Defined Access Codes
(4-digit decimal)
001 – Installer Code (55555555)
002 – Master Code (12345678)
003 – Maintenance Code
(AAAAAAAA)
004 – Guard Code
(AAAAAAAA)
005 - Code Version (000)
PGM Programming
007 – PGM Programming
000 – Main Bell Partition
Assignment
1 – Partition 1
2 – Partition 2
3 – Partition 3
4 – Partition 4
5 – Partition 5
6 – Partition 6
7 – Partition 7
8 – Partition 8
001-164 – PGM 1-164 Partition
Assignment (default: partition 1)
1-8 – Partition 1-8
008 – PGM Timer Programming
000 – PGM Timer-Minutes or
Seconds (seconds)
001-164 – PGM 1-164 Timer (005)
009 – PGM Types
001-164 – PGM 1-164 Type
Assignment (default: PGM1=121,
PGM2=156, 3-164=101)
100 – Null PGM
101 – Burg and Fire Bell
Follower
102 – Delayed Fire and Burg
103 – Sensor Reset [*][7][2]
104 – 2-Wire Smoke
109 – Courtesy Pulse
111 – Keypad Buzzer Follow
114 – Ready To Arm
115 – System Armed Status
116 – Away Armed Status
117 – Stay Armed Status
120 – Away Armed with no
Zone Bypass Status
121 – Command Output 1
122 – Command Output 2
123 – Command Output 3
124 – Command Output 4
129 – Partition Status Alarm
Memory
132 – Holdup Output
134 – 24Hr Silent Input
135 – 24Hr Audible Input
146 – TLM and Alarm
147 – Kissoff
148 – Ground Start
149 – Alternate
Communicator
155 – System Trouble
156 – Latched System Event
157 – System Tamper
161 – DC Trouble
165 – Prox Used
166 – Partition Prox Used
175 – Bell Status and
Programming Access Output
176 – Remote Operation
184 – Open After Alarm
200 – Zone Follower
201 – Follower-Zones 1-8
202 – Follower-Zones 9-16
203 – Follower-Zones 17-24
204 – Follower-Zones 25-32
205 – Follower-Zones 33-40
206 – Follower-Zones 41-48
207 – Follower-Zones 49-56
208 – Follower-Zones 57-64
209 – Follower-Zones 65-72
210 – Follower-Zones 73-80
211 – Follower-Zones 81-88
212 – Follower-Zones 89-96
213 – Follower-Zones 97-104
214 – Follower-Zones 105-112
215 – Follower-Zones 113-120
216 – Follower-Zones 120-128
010 PGM Attributes
000 – Main Bell Mask
Fire Alarm ✔
CO Alarm ✔
Burglary Alarm ✔
24-Hour Flood Alarm ✔
Bell Squawks ✔
001-164 PGM 1-164 Attributes
100 – Null PGM
101 – Fire and Burglary
01 – True Output ✔
03 – Code Required ✔
102 – Delay Fire and Burglary
01 – True Output
103 – Sensor Reset [*][7][2]
03 – Code Required
109 – Courtesy Pulse
01 – True Output
111 – Keypad Buzzer Follow
01 – True Output ✔
02 – Timed Output
09 – Entry Delay ✔
10 – Exit Delay ✔
11 – Door Chime ✔
12 – Keypad Buzzer Zone ✔
13 – Audible Exit Fault ✔
14 – Auto-Arm Pre-Alert ✔
114 – Ready To Arm
01 – True Output ✔
115 – Armed Status
01 – True Output ✔
116 – Armed Away Mode
01 – True Output ✔
117 – Armed Stay Mode
01 – True Output ✔
121 - 124 – Command Output 1-4
01 – True Output ✔
02 – Timed Output ✔
03 – Code Required ✔
(NZoff)
129 – Partition Status Alarm
Memory
01 – True Output ✔
132 – Holdup Output
01 – True Output ✔
02 – Timed Output
✔= Default

PowerSeries Neo Installation Guide
146 – TLM and Alarm
01 – True Output ✔
147 – Kissoff Output
01 – True Output ✔
148 – Ground Start
01 – True Output ✔
149 – Alternate Communicator
01 – True Output ✔
02 – Timed Output ✔
04 – Fire Alarm
05 – Panic Alarm
06 – Burglary Alarm
07 – Open/Close
08 – Zone Auto Bypass
09 – Medical Alarm
10 – Burglary Verified
11 – Open after Alarm
12 – Emergency Alarm
13 – Duress Alarm
14 – Holdup Verified
155 – System Trouble
01 – True Output ✔
02 – Timed Output
04 – Service Required ✔
05 – Loss of Clock ✔
06 – AC Fail ✔
07 – DC Fail ✔
08 – TLM ✔
09 – FTC ✔
10 – Ethernet ✔
11 – Zone Fault ✔
12 – Zone Tamper ✔
13 – Zone Low Battery ✔
156 – Latched System Event
01 – True Output ✔
02 – Timed Output
04 – Fire Alarm ✔
05 – Panic Alarm ✔
06 – Burglary Alarm ✔
07 – Medical Alarm ✔
08 – Supervisory ✔
09 – Priority Event ✔
10 – Holdup ✔
11 – Duress ✔
12 – Emergency ✔
13 – Fire Supervisory ✔
14 – Fire Trouble ✔
15 – CO Alarm ✔
157 – System Tamper
01 – True Output ✔
02 – Timed Output
09 – Module Tamper ✔
10 – Zone Tampers ✔
161 – DC Trouble
01 – True Output ✔
02 – Timed Output
09 – Battery Low ✔
10 – Battery Absent ✔
165 – Prox Used
01 – True Output ✔
166 – Partition Prox Used
01 – True Output ✔
175 – Bell Prog Access
01 – True Output ✔
176 – Remote Operation
01 – True Output ✔
184 – Open After Alarm
01 – True Output ✔
02 – PGM Timer ✔
200 Zone Follower – Single Zone
01 – True Output ✔
02 – Timed Output
03 – Code Required
04 – Latching
05 – Follow Alarm
201-216 Zone Follow Zones 1-128
01 – True Output ✔
02 – Timed Output
04 – Latching
05 – Follow Alarm
09-016 – Zone Terminal 1-16
011 PGM Configuration Options
001-164 – PGM 1-164
Configuration
Zone Follower by Zone
Proximity Tag Used
Command Output Schedules
012 System Lockout (attempts/min.)
Keypad Lockout Attempts
(000)
Keypad Lockout Duration
(000)
Remote Lockout Attempts
(006)
Remote Lockout Duration
(060)
System Options
013 System Options 1
1 – NC Loop/EOL
2 – DEOL/SEOL
3 – Show All Troubles when
Armed ✔
4 – Tamper/Faults Do Not show as
open
5 – Auto-Arm Schedule in [*][6]
✔
6 – Audible Exit Fault ✔
7 – Event Buffer Follows Swinger
✔
8 – Temporal Three Fire Signaling
014 System Options 2
1 – Bell Squawk
2 – Bell Squawk Auto-Arm
3 – Bell Squawk on Exit
4 – Bell Squawk on Entry
5 – Bell Squawk on Trouble
6 – Not Used
7 – Exit Delay Termination
8 – Fire Bell Continues
015 System Options 3
1 – [F] Key ✔
2 – [P] Key Annunciation
3 – Quick Exit
4 – Quick Arming/Function Key
✔
5 – Not Used
6 – Master Code Not User
Changeable
7 – Telephone Line Monitor
Enable ✔
8 – TLM Audible When Armed
016 System Options 4
1 – AC Trouble Display ✔
2 – AC Trouble Light Flashes
3 – Keypad Blanking
4 – Keypad Blanking Requires
Code
5 – Keypad Backlighting ✔
6 – Power Save Mode
7 – Bypass Display When Armed
8 – Keypad Tampers Enabled
017 System Options 5
1 – Chime On Opening
2 – Chime On Closing
3 – RF Jam Audible
4 – Multi-Hit
5 – Late to Close
6 – Daylight Savings Time
7 – Silence Chime During Quick
Exit Delay
8 – Bell Squawk on Away
Arm/Disarm Only
018 System Options 6
1 – Test Transmission Exception
2 – Real-Time Bypass Reporting
3 – Armed State PGM ON at End
of Exit Delay
4 – Not Used
5 – Keypad Buzzer Alarm
6 – Not Used
7 – Exit Delay Restart (CP-01
✔)
8 – AC Fail Trouble Beeps
019 System Options 7
1 – Audible Wireless Zone Fault
2 – Latching Troubles (UK ✔)
3 – Not Used
4 – R-Button
5 – Audible Bus Fault (UK ✔)
6 – Duress Codes
7 – Temperature in Celsius ✔
8 – Reset After Zone Activation
020 System Options 8
1 – Access Code Entry During
Entry Delay
2 – EU Entry Procedure (UK ✔)
3 – [*][8] Access While Armed
4 – Remote Reset
5 – Engineer's Reset
6 – Keyswitch Disarming During
Entry Delay
7 – Installer Access and DLS
8 – Troubles Inhibits Arming (UK
✔)
021 System Options 9
1 – Trbl Display
2 – Keypad Blanking while armed
(UK ✔)
3 – Auto-Arming Bypass
4 – Ready Display
5 – PGM Keypad Blanking
6 – Armed Display
7 – Open Cancels Arming (UK
✔)
8 – Audible Exit Delay for Stay
Arming
022 System Options 10
1 – [F] Key Option
2 – Not Used
3 – Not Used
4 – Test Transmission Counter in
Hours
5 – Away to Stay Toggle
6 – 2-Way Full Duration ✔
7 – Trouble Beeps Are Silent
8 – Keyswitch Arms in Away
Mode (UK ✔)
023 System Options 11
1 – Ready LED Flash for Force
Arm
2 – Not Used
3 – Tamper/Fault Detection
4 – Access Code Required for [*]
[1]
5 – Access Code Required for [*]
[2]
6 – Access Code Required for [*]
[3]
7 – Access Code Required for [*]
[4]
8 – [*][6] Accessibility
024 System Options 12
1– 50Hz AC / 60 Hz AC (EN ✔)
(AUS ✔)(NZ ✔)(CHN ✔)(SA
✔)(CE✔)(FRA ✔)(UK ✔)
2 – Crystal Timebase
3 – AC/DC Inhibits Arming(UK
✔)
4 – Tamper Inhibit Arm
5 – Real Time Clock Option
6 – Not Used
7 – Option 7 (AC Brownout
Detection) This option must be
enabled for UL/ULC Commercial
Fire Installations.
8 – DLS Disconnect
025 System Options 13
1 – European Dial(EN ✔)(AUS
✔)(BRAZIL ✔)(SA ✔)
(CE✔)
2 – Force Dial ✔
3 – Test Transmission Counter in
Minutes
4 – Not Used
5 – ID Tone
6 – Tone Generated-2100Hz
7 – 1 Hour DLS Window
8 – FTC Audible Bell
040 User Authentication
01 – User Code or Proximity Tag
✔
02 – User Code and Proximity Tag
041 Access Code Digits
00 – 4-Digit Access Codes ✔
01 – 6-Digit Access Codes
02 – 8-Digit Access Codes
042 Event Verification
01 – Burglary Verified Counter
(002)(UK 003)
02 – Holdup Counter (002)
03 – Burglary Verification
Selection
001 – Police Code ✔
002 – Cross Zoning
003 – EU Sequential
Detection (UK ✔)
151-158 Partition 1-8 Auto-
Arm/Disarm
001 – Auto-Arming Times (9999)
24-Hour
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
002 – Auto-Disarm Times (9999)
24-Hour
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
003 – Auto-Disarming Holiday
Schedule
Holiday 1
Holiday 2
Holiday 3
Holiday 4
004 – Auto-Arming Pre-Alert
(004)
005 – Auto-Arming Postpone
Timer (000)
006 – No Activity Arming Timer
(000)
007 – No Activity Arming Pre-
Alert Timer (001)
200 Partition Mask
001 – Partition 1 to 8 Enable Mask
1 – Partition 1 ✔
2 – Partition 2
3 – Partition 3
4 – Partition 4
5 – Partition 5
6 – Partition 6
7 – Partition 7
8 – Partition 8
- 11 -
✔= Default

PowerSeries Neo Installation Guide
201-208 Partition 1-8 Zone
Assignment
001 – Zone 1-8 ✔
002 – Zn 9-16 ✔
003 – Zn 17-24
004 – Zn 25-32
005 – Zn 33-40
006 – Zn 41-48
007 – Zn 49-56
008 – Zn 57-64
009 – Zn 65-72
010 – Zn 73-80
011 – Zn 81-88
012 – Zn 89-96
013 – Zn 97-104
014 – Zn 105-112
015 – Zn 113-120
016 – Zn 121-128
300 Panel/Receiver Communications
Path
001 – 004 Receiver 1-4
01 – Phone Line ✔
02 – Alt Comm Auto Routing
03 – Alt Comm Rec 1-
Ethernet
04 – Alt Comm Rec 2-
Ethernet
05 – Alt Comm Rec 3-
Cellular
06 – Alt Comm Rec 4-
Cellular
301 Phone Number Programming
001 – 004 Phone Number 1 -4
Programming (DFFF...32-digit)
304 Call Waiting Cancel String
(DB70EF)
Event Reporting
307 Zone Reporting
001-128 Zone Reporting for Zones
1-128
01 – Alarm ✔
02 – Alarm Restore ✔
03 – Tamper ✔
04 – Tamper Restore ✔
05 – Fault ✔
06 – Fault Restore ✔
308 Event Reporting
001 – Miscellaneous Alarm 1
01 – Duress Alarm ✔
02 – Opening After Alarm ✔
03 – Recent Closing Alarm ✔
04 – Zone Expander
Supervisory Alarm ✔
05 – Zone Expander
Supervisory Alarm Restore
✔
06 – Burglary Verified ✔
07 – Burg Not Verified Alarm
✔
08 – Alarm Cancel ✔
002 – Miscellaneous Alarm 2
01 – Holdup Verified Alarm
✔
011 – Priority Alarms
01 – Keypad Fire Alarm-F
Key ✔
02 – Keypad Fire Restore ✔
03 – Keypad Medical Alarm-
M Key ✔
04 – Keypad Medical Restore
✔
05 – Keypad Panic Alarm (P)
✔
06 – Keypad Panic Restore ✔
07 – Auxiliary Input Alarm
✔
08 – Aux Input Alarm Restore
✔
021 – Fire Alarms 1
03 – PGM 2 2-Wire Alarm ✔
04 – PGM 2 2-Wire Restore
✔
101 – Tamper Events
03 – Module Tamper ✔
04 – Module Tamper Restore
✔
05 – Keypad Lockout ✔
07 – Remote Lockout ✔
201 – Open/Close Events 1
01 – User Closing ✔
02 – User Opening ✔
03 – Future Use
04 – Future Use
05 – Special Closing ✔
06 – Special Opening ✔
07 – Keyswitch Opening ✔
08 – Keyswitch Closing ✔
202 – Open/Close Events 2
01 – Automatic Closing ✔
02 – Automatic Disarm ✔
03 – Auto Arm
Cancellation/Postpone ✔
211 – Miscellaneous Open/Close
Events
01 – Late to Close ✔
02 – Late to Open ✔
05 – Exit Fault ✔
221 – Bypass Events
01 – Auto Zone Bypass
02 – Auto Zone Unbypass
03 – Partial Closing ✔
301 – Panel Events 1
01 – Panel AC Fail Trouble
✔
02 – Panel AC Fail Restore
✔
03 – Panel Low Battery ✔
04 – Panel Low Battery
Restore ✔
05 – Panel Battery Absent ✔
06 – Panel Battery Absent
Trouble Restore ✔
302 – Panel Events 2
01 – Bell Circuit Trouble ✔
02 – Bell Circuit Restore ✔
03 – Telephone Line Trouble
✔
04 – Telephone Line Trouble
Restore ✔
05 – Auxiliary Trouble ✔
06 – Auxiliary Trouble
Restore ✔
305 – Panel Events 5
03 – PGM 2 2-Wire Trouble
✔
04 – PGM 2 2-Wire Restore
✔
311 – Maintenance Events 1
01 – RF Jam Trouble ✔
02 – RF Jam Trouble Restore
✔
03 – Fire Trouble ✔
04 – Fire Trouble Restore ✔
05 – Cold Start ✔
06 – Delinquency ✔
07 – Self Test Trouble ✔
08 – Self Test Trouble
Restore ✔
312 – Maintenance Events 2
01 – Installer Lead IN ✔
02 – Installer Lead OUT ✔
03 – DLS Lead IN ✔
04 – DLS Lead OUT ✔
05 – SA Lead IN
06 – SA Lead OUT
07 – Event Buffer 75% Full
✔
313 – Maintenance Events 3
01 – Firmware Update Begin
✔
02 – Firmware Update
Success ✔
03 – Firmware Update Fail ✔
314 – Maintenance Events 4
01 – Gas Trouble ✔
02 – Gas Trouble Restore ✔
03 – Heat Trouble ✔
04 – Heat Trouble Restore ✔
05 – Freeze Trouble ✔
06 – Freeze Trouble Restore
✔
07 – Probe Disconnected ✔
08 – Probe Disconnect
Restore ✔
321 – Receiver Events
02 – Receiver 1 FTC Restore
✔
04 – Receiver 2 FTC Restore
✔
06 – Receiver 3 FTC Restore
✔
08 – Receiver 4 FTC Restore
✔
331 – Module Events 1
01 – Module AC Trouble ✔
02 – Module AC Trouble
Restore ✔
03 – Module Battery Trouble
✔
04 – Module Battery Trouble
Restore ✔
05 – Module Battery Absent
✔
06 – Module Battery Absent
Restore ✔
332 – Module Events 2
01 – Module Low Voltage ✔
02 – Module Low Voltage
Restore ✔
03 – Module Supervisory ✔
04 – Module Supervisory
Restore ✔
05 – Module Aux Trouble ✔
06 – Module Aux Trouble
Restore ✔
335 – Module Events 5
01 – Output 1 Fault ✔
02 – Output 1 Fault Restore
✔
351 – Alternate Communicator 1
01 – Alt. Comm. Module
Comm Fault ✔
02 – Alt. Comm. Module
Comm Fault Restore ✔
07 – Alt. Comm. Radio/SIM
Failure ✔
08 – Alt. Comm. Radio/SIM
Failure ✔Restore
352 – Alternate Communicator 2
01 – Alternate Comm.
Network Fault ✔
02 – Alt. Comm. Network
Fault Restore ✔
05 – Alt. Comm. Ethernet ✔
06 – Alt. Comm. Ethernet
Trouble Restore ✔
354 – Alternate Communicator 4
01 – Alt. Comm Receiver 1
✔
02 – Alt. Comm Receiver 1
Restore ✔
03 – Alt. Comm Receiver 2
✔
04 – Alt. Comm Receiver 2
Restore ✔
05 – Alt. Comm Receiver 3
✔
06 – Alt. Comm Receiver 3
Restore ✔
07 – Alt. Comm Receiver 4
✔
08 – Alt. Comm Receiver 4
Restore ✔
355 – Alternate Communicator 5
01 – Alt. Comm Receiver 1
Supervision Failure ✔
02 – Alt. Comm Receiver 1
Supervision Failure Restore
✔
03 – Alt. Comm Receiver 2
Supervision Failure ✔
04 – Alt. Comm Receiver 2
Supervision Failure Restore
✔
05 – Alt. Comm Receiver 3
Supervision Failure ✔
06 – Alt. Comm Receiver 3
Supervision Failure Restore
✔
07 – Alt. Comm Receiver 4
Supervision Failure ✔
08 – Alt. Comm Receiver 4
Supervision Failure Restore
✔
361 – Wireless Device Events
01 – Device AC Fail ✔
02 – Device AC Restore ✔
03 – Device Low Battery ✔
04 – Device Low Battery
Restore ✔
05 – Device Fault ✔
06 – Device Fault Restore ✔
401– System Test Events
01 – Walk Test Start ✔
02 – Walk Test End ✔
03 – Periodic Test
Transmission ✔
04 – Periodic Test
Transmission with Trouble ✔
05 – System Test ✔
Communications
309 System Call Direction
001– Maintenance Events
1 – Receiver 1 ✔
2 – Receiver 2
3 – Receiver 3
4 – Receiver 4
002 – Test Transmission Events
1 – Receiver 1 ✔
2 – Receiver 2
3 – Receiver 3
4 – Receiver 4
310 Account Codes
000 – System Account Code
(FFFF)
001-008 – Partition 1-8 Account
Code (FFFF)
311-318 Partition 1-8 Call Direction
001 – Partition Burglary
Alarm/Restore Call Direction
1 – Receiver 1 ✔
2 – Receiver 2
3 – Receiver 3
4 – Receiver 4
002 – Partition Tamper/Restore
Call Direction
1 – Receiver 1 ✔
2 – Receiver 2
3 – Receiver 3
4 – Receiver 4
- 12 -
✔= Default

PowerSeries Neo Installation Guide
003 – Partition Opening/Closing
Call Direction
1 – Receiver 1
2 – Receiver 2
3 – Receiver 3
4 – Receiver 4
350 Communicator Formats (04 -
SIA)
001– Communicator Format -
Receiver 1
002– Communicator Format -
Receiver 2
003– Communicator Format -
Receiver 3
004– Communicator Format -
Receiver 4
377 Communication Variables
001 – Swinger Shutdown Attempts
– Alarms and Restore (003)
(CP-01 002 sec.)
– Tampers and Restore (003)
– Maintenance and Restore
(003)
002 – Communication Delays
– Zone Delay (000 sec.)(CP-
01 030 sec.)
– AC Failure Communication
Delay (030 min./hrs.)
– TLM Trouble Delay (010
sec. x 3)
– WLS Zone Low Battery
Transmission Delay (007
days)
– Delinquency Transmission
Delay (030 hours/days)
– Communications Cancel
Window (000 (CP-01 005
min.)
003 – Periodic Test Transmission
Cycle (030 hrs./days)
004 – Periodic Test Transmission
Time of Day (9999)
011 – Maximum Dialing Attempts
(005)
012 – PSTN Delay (003 sec.)
013 – Delay Between Force
Attempts (020 sec.)
014 – Post Dial Wait for
Handshake (040 sec.)
015 – T-Link Wait for Ack (060
sec.)
016 – IP/Cellular Fault Check
Timer (010 )
380 Communicator Option 1
1 – Communications Enabled ✔
2 – Restore on Bell Timeout
3 – Pulse Dialing
4 – Pulse Dial After 5th Attempt
5 – Parallel Communications
6 – Alternate Dial ✔
7 – Reduced Dialing Attempts
8 – Activity Delinquency
381 Communicator Option 2
1 – Keypad Ringback
2 – Bell Ringback
4 – Closing Confirmation
8 – Communications Priority
382 Communicator Option 3
1 – Test Transmission Reciever
2 – Walk Test Communication
(UK✔)
4 – Call Waiting Cancel
5 – Alternate Communicator
Enable
6 – AC Failure TX in Hours
8 – Tamper Limit (UK✔)
383 Communicator Option 4
1 – Phone Number Account Code
2 – 6-Digit Account Code
5 – Communicate FTC Events
384 Communicator Backup Options
2 – Backup Options - Receiver 2
✔
3 – Backup Options - Receiver 3
4 – Backup Options - Receiver 4
385 Audio Module Talk/Listen Mask
1 – Talk/Listen on Phone Number
1
2 – Talk/Listen on Phone Number
2
3 – Talk/Listen on Phone Number
3
4 – Talk/Listen on Phone Number
4
DLS Programming
401 DLS/SA Options
1 – Double Call (C ✔)
2 – User Enables DLS ✔(C off)
3 – DLS Callback
4 – User Call Up
6 – Panel Call-Up and Baud Rate
7 – Alt. Comm DLS ✔
402 DLS Phone Number
Programming (31-digit decimal)
403 DLS Access Code (default is
based on model)
HS2128 Models (212800)
HS2064 Models (206400)
HS2032 Models (203200)
HS2016 Models (201600)
404 DLS/SA Panel ID (default is
based on model)
HS2128 Models (2128000000)
HS2064 Models (2064000000)
HS2032 Models (2032000000)
HS2016 Models (2016000000)
405 PSTN Double Call Timer (060
sec.)
406 PSTN Number of Rings to
Answer On (000)(TIS008)
407 SA Access Code (FFFFFF)
410 Automatic DLS Options
001 – Automatic DLS Toggle
Options
1 – Periodic DLS
3 – DLS on Event Buffer 75%
Full
8 – DLS On Programming
Change
002 – Periodic DLS Days (000
days)
003 – Periodic DLS Time (0000)
007 – Delay Call Window
– Delay Call Window Start
(0000)
– Delay Call Window End
(0000)
560 Virtual Inputs (000)
001 - 032 – Virtual Input 1-32
Schedule Programming
601-604 Programming Schedule 1-4
101 – Interval 1 Start Time (0000)
102 – Interval 1 End Time (0000)
103 – Interval 1 Days Assignment
01 – Sunday
02 – Monday
03 – Tuesday
04 – Wednesday
05 – Thursday
06 – Friday
07 – Saturday
104 – Interval 1 Holiday
Assignment
09 – Holiday 1
10 – Holiday 2
11 – Holiday 3
12 – Holiday 4
201 – Interval 2 Start Time (0000)
202 – Interval 2 End Time (0000)
203 – Interval 2 Days Assignment
01 – Sunday
02 – Monday
03 – Tuesday
04 – Wednesday
05 – Thursday
06 – Friday
07 – Saturday
204 – Interval 2 Holiday
Assignment
09 – Holiday 1
10 – Holiday 2
11 – Holiday 3
12 – Holiday 4
301 – Interval 3 Start Time (0000)
302 – Interval 3 End Time (0000)
303 – Interval 3 Days Assignment
01 – Sunday
02 – Monday
03 – Tuesday
04 – Wednesday
05 – Thursday
06 – Friday
07 – Saturday
304 – Interval 3 Holiday
Assignment
09 – Holiday 1
10 – Holiday 2
11 – Holiday 3
12 – Holiday 4 201 – Interval
2 Start Time (0000)
402 – Interval 4 End Time (0000)
403 – Interval 4 Days Assignment
01 – Sunday
02 – Monday
03 – Tuesday
04 – Wednesday
05 – Thursday
06 – Friday
07 – Saturday
404 – Interval 4 Holiday
Assignment
09 – Holiday 1
10 – Holiday 2
11 – Holiday 3
12 – Holiday 4
711-714 Holiday Group 1-4
001 – 099 Holiday Group 1-4 Date
1-99 (000000, MMDDYY)
Audio Station Programming
802 Audio Station Assignment
001 - 128 – Station Assignment 1 -
128 (00)
600 – 2-Way Audio Trigger Option
1
01 – Tampers
03 – [A] Key Alarm ✔
04 – [P] Key Alarm ✔
05 – Duress Alarm ✔
06 – Opening After Alarm ✔
07 – Future Use
08 – Zone Supervision Alarm
603 – 2-Way Audio Control Option
1
01 – Future Use
02 – Listen to all zones /
Listen to zones in alarm ✔
03 – Future Use
04 – Siren Active During 2-
Way Audio
05 – Hang-Up Auto Detection
06 – User Call-In
07 – Future Use
08 – 2-Way Audio Initiated by
CS ✔
605 – Record Options
01 – Audio Capture Enable ✔
02 – Erase on FTC
606 – Audio Station Record
Control Option 1
01 – Audio Station 1 Record
✔
02 – Audio Station 2 Record
✔
03 – Audio Station 3 Record
✔
04 – Audio Station 4 Record
✔
610 – Call Back / Recovery
Window Duration (05)
611 – Call Back Acknowledge
code (9999)
612 – Answering Machine Bypass
(00)
613 – Double Call Timer (030)
614 – Number of Rings to Answer
(00)
615 – Audio Duration (90 sec.)
616 – Record Time (105 sec.)
617 – Erase Timer (15 min.)
606 – Audio Station Tamper
Option 1
01 – Audio Station 1 Tamper
02 – Audio Station 2 Tamper
03 – Audio Station 3 Tamper
04 – Audio Station 4 Tamper
Wireless Programming
804 Wireless Programming
000 – WLS Device Enrollment
Zones (3-digit decimal)
Zone Type (2-digit decimal)
Partition Assignment
Zone Label (LCD only)
WLS Keys
Partition Assignment
User Assignment
Sirens
Partition Assignment
Siren Label (LCD only)
Keypads
Keypad Assignment
Keypad Label (LCD only)
Repeaters
Repeater Label (LCD only)
001 - 128 – Configure Wireless
Zones
Refer to the installation instructions
provided with the HSM2Host for more
wireless programming options.
850 Cellular Signal Strength
851 Alternate Communicator
Programming
Refer to the installation instructions
provided with the alternate
communicator for details.
Keypad Programming
860 Keypad Slot Number
861-876 Keypad Programming
000 – Keypad Partition Mask
00 – Global Keypad
01 – Partition 1 ✔
02 – Partition 2
03 – Partition 3
04 – Partition 4
05 – Partition 5
06 – Partition 6
07 – Partition 7
08 – Partition 8
001 – Function Key 1 ()
002 – Function Key 2 ()
003 – Function Key 3 (06)
004 – Function Key 4 (22)
005 – Function Key 5 ()
- 13 -
✔= Default

PowerSeries Neo Installation Guide
00 – Null Key
02 – Instant Stay Arm
03 – Stay Arm
04 – Away Arm
05 – No Entry Arm
06 – Chime On/Off
07 – System Test
09 – Night Arm
12 – Global Stay Arm
13 – Global Away Arm
14 – Global Disarming
16 – Quick Exit
17 – Arm Interior
21-24 – Command Output 1-4
29 – Bypass Group Recall
31 – Local PGM Activate
32 – Bypass Mode
33 – Bypass recall
34 – User Programming
35 – User Functions
37 – Time/Date Programming
39 – Trouble Display
40 – Alarm Memory
61-68 – Partition Select 1-8
011 – Keypad I/O (000)
012 – Local PGM Output Timer
Pulse Time (00 minutes)
Pulse Time (05 sec.)
021 – Keypad Option 1
1 – [F] Key Enabled ✔
2 – [M] Key Enabled ✔
3 – [P] Key Enabled ✔
4 – Display Code or X's ✔
022 – Keypad Option 2
1 – Local Clock Display ✔
2 – Local Clock Display 24 Hour
3 – Auto Alarm Scroll ✔
5 – Power LED Option ✔
6 – Power LED AC Present ✔
7 – Alarms Displayed if Armed ✔
8 – Auto Scroll Open Zones ✔
023 – Keypad Option 3
1 – Armed LED Power Save*
2 – Keypad Show Arm Mode ✔*
3 – 5th Terminal is PGM
Output/Zone
4 – Prox Tag Arm/Disarm
7 – Local Display of Temp.
8 – Low Temperature Warning
030 – LCD Message (16 x 2 hex )
031 – Download LCD Message
Duration (000)
041 – Indoor Temperature Zone Entry
(000)
042 – Outdoor Temperature Zone Entry
(000)
101-228 – Door Chime Sound-Zone 1-
128
00 – Disabled
01 – 6 beeps ✔
02 – "Bing-Bong" Sound
03 – "Ding-Dong" Sound
04 – Alarm Tone
05 – Zone Name
899 Template Programming
– 5-Digit Template Code (5-digit
decimal)
– Central Station Telephone
Number (32-digit decimal)
– Central Station Account Code
(4/6-digit decimal)
– Partition Account Code (4-digit
decimal)
– DLS Access Code (6-digit
decimal)
– Partition Entry Delay (000-255
sec.)
– Partition Exit Delay (000-255
sec.)
– Installer Code
System Information and
Testing
900 System Information
000 – Control Panel Version
001- 016 – Keypad 1-16 Version
Info
101-116 – 8-HSM2108 1-16
Version Info
201-216 – HSM2208 Version
Information
460 – Alternate Communicator
461 – HSM2HOST Version Info
481 – HSM2955 Version Info
501 – 504 HSM2300 1-4 Version
Info
521 – 524 HSM2204 1-4 Version
Info
901 Installer Walk Test
Module Programming
902 Add/Remove Modules
000 – Auto-Enroll All Modules
001 – Enroll Modules
002 – Slot Assignment
003 – Edit Module Slot Assignment
101 – Delete Keypads
102 – Delete HSM2108
103 – Delete HSM2208
106 – Delete HSM2HOST
108 – Delete HSM2955
109 – Delete HSM2300
110 – Delete HSM2204
903 Confirm Modules
000 – View All Modules
101 – Keypads
102 – HSM2108
103 – HSM2208
106 – HSM2HOST
108 – Confirm HSM2955
109 – HSM2300
110 – HSM2204
904 Wireless Placement Test
001-128 – Placement Test Zones
1-128
521-528 – Placement Test
Repeaters 1-28
551-566 – Placement Test Sirens
1-16
601-632 – Placement Test
Wireless Keys 1-32
701-716 – Placement Test
Wireless Keypads 1-16
912 Soak Test
000 – Zone Soak Test Duration
Default: 014
001-128 – Zone Soak Test - Zones
1-128
Battery Settings
982 Battery Settings
000– Panel Battery Settings
01– Panel High Charge
Current (SA✔)(FRA ✔)
(UK ✔)
010 – HSM2204 Battery Settings
01 – HSM2204 1 High Charge
Current (SA✔)(FRA ✔)
(UK ✔)
02 – HSM2204 2 High Charge
Current (SA✔)(FRA ✔)
(UK ✔)
03 – HSM2204 3 High Charge
Current (SA✔)(FRA ✔)
(UK ✔)
04 – HSM2204 4 High Charge
Current (SA✔)(FRA ✔)
(UK ✔)
020 – HSM2300 Battery Settings
01 – HSM2300 1 Charge
(SA✔)(FRA ✔)(UK ✔)
02 – HSM2300 2 Charge
(SA✔)(FRA ✔)(UK ✔)
03 – HSM2300 3 Charge
(SA✔)(FRA ✔)(UK ✔)
04 – HSM2300 4 Charge
(SA✔)(FRA ✔)(UK ✔)
Defaults
989 Default Master Code
990 Installer Lockout Enable/Disable
991 Default Keypads
901-916 – Default Keypad 1-16
999 – Default all Keypads
993 Default Alt Comm
996 Default HSM2HOST
998 Default HSM2955
999 Default System
* Wireless keypads only
- 14 -
✔= Default

PowerSeries Neo Installation Guide
Zone Record
Zone Label Location Type Attribute Zone Label Location Type Attribute
001 002
003 004
005 006
007 008
009 010
011 012
013 014
015 016
017 018
019 020
021 022
023 024
025 026
027 028
029 030
031 032
033 034
035 036
037 038
039 040
041 042
043 044
045 046
047 048
049 050
051 052
053 054
055 056
057 058
059 060
061 062
063 064
065 066
067 068
069 070
071 072
073 074
075 076
077 078
079 080
081 082
083 084
085 086
087 088
089 090
091 092
093 094
095 096
097 098
- 15 -

PowerSeries Neo Installation Guide
Zone Label Location Type Attribute Zone Label Location Type Attribute
099 100
101 102
103 104
105 106
107 108
109 110
111 112
113 114
115 116
117 118
119 120
121 122
123 124
125 126
127 128
Module Record
Module Type Slot Serial Number Module Type Slot Serial Number
Wireless Device Record
Device Type Zone Serial Number Device Type Zone Serial Number
Installer-Defined Access Codes
001 – Installer Code:
002 – Master Code:
003 – Maintenance Code:
System Account Code
- 16 -

PowerSeries Neo Installation Guide
Locating Detectors and Escape Plan
The following information is for general guidance only and it is recommended
that local fire codes and regulations be consulted when locating and installing
smoke and CO alarms.
Smoke Detectors
Research has shown that all hostile fires in homes generate smoke to a greater or
lesser extent. Experiments with typical fires in homes indicate that detectable
quantities of smoke precede detectable levels of heat in most cases. Smoke
alarms should be installed outside of each sleeping area and on each storey of the
home.
It is recommended that additional smoke alarms beyond those required for
minimum protection be installed. Additional areas that should be protected
include: the basement; bedrooms, especially where smokers sleep; dining rooms;
furnace and utility rooms; and any hallways not protected by the required units.
On smooth ceilings, detectors may be spaced 9.1m (30 feet) apart as a guide.
Other spacing may be required depending on ceiling height, air movement, the
presence of joists, uninsulated ceilings, etc. Consult National Fire Alarm Code
NFPA 72, CAN/ULC-S553 or other appropriate national standards for
installation recommendations.
lDo not locate smoke detectors at the top of peaked or gabled ceilings; the
dead air space in these locations may prevent the unit from detecting smoke.
lAvoid areas with turbulent air flow, such as doorways, fans or windows.
Rapid air movement around the detector may prevent smoke from entering the
unit.
lDo not locate detectors in areas of high humidity.
lDo not locate detectors in areas where the temperature rises above 38ºC
(100ºF) or falls below 5ºC (41ºF).
lSmoke detectors should always be installed in USA in accordance with
Chapter 29 of NFPA 72, the National Fire Alarm Code.
Where required by applicable laws, codes, or standards for a specific type of
occupancy, approved single- and multiple-station smoke alarms shall be installed
as follows:
1. In all sleeping rooms and guest rooms.
2. Outside of each separate dwelling unit sleeping area, within 6.4 m (21 ft) of
any door to a sleeping room, the distance measured along a path of travel.
3. On every level of a dwelling unit, including basements.
4. On every level of a residential board and care occupancy (small facility),
including basements and excluding crawl spaces and unfinished attics.
5. In the living area(s) of a guest suite.
6. In the living area(s) of a residential board and care occupancy (small
facility).
Figure 1
Figure 2 Figure 3
Figure 3a Figure 4
Fire Escape Planning
There is often very little time between the detection of a fire and the time it
becomes deadly. It is thus very important that a family escape plan be developed
and rehearsed.
1. Every family member should participate in developing the escape plan.
2. Study the possible escape routes from each location within the house.
Since many fires occur at night, special attention should be given to the
escape routes from sleeping quarters.
3. Escape from a bedroom must be possible without opening the interior
door.
Consider the following when making your escape plans:
lEnsure all border doors and windows are easily opened. Ensure that they are
not painted shut, and the locking mechanisms operate smoothly.
lIf opening or using the exit is too difficult for children, the elderly or han-
dicapped, plans for rescue should be developed. This includes making sure
that those who are to perform the rescue can promptly hear the fire warning
signal.
lIf the exit is above the ground level, an approved fire ladder or rope should
be provided as well as training in its use.
lExits on the ground level should be kept clear. Be sure to remove snow from
exterior patio doors in winter; outdoor furniture or equipment should not
block exits.
lEach person should know the predetermined assembly point where everyone
can be accounted for (e.g., across the street or at a neighbor's house). Once
everyone is out of the building, call the fire department.
lA good plan emphasizes quick escape. Do not attempt to fight the fire, and
do not gather belongings as this can waste valuable time. Once outside, do
not re-enter the house. Wait for the fire department.
lWrite the fire escape plan down and rehearse it frequently so that should an
emergency arise, everyone will know what to do. Revise the plan as con-
ditions change, such as the number of people in the home, or if there are
changes to the building’s construction.
lMake sure your fire warning system is operational by conducting weekly
tests. If you are unsure about system operation, contact your installer.
lWe recommend that you contact your local fire department and request fur-
ther information on fire safety and escape planning. If available, have your
local fire prevention officer conduct an in-house fire safety inspection.
Carbon Monoxide Detectors
Figure 5
Carbon monoxide is colorless, odorless, tasteless, and very toxic, it also moves
freely in the air. CO detectors can measure the concentration and sound a loud
alarm before a potentially harmful level is reached. The human body is most
vulnerable to the effects of CO gas during sleeping hours; therefore, CO
detectors should be located in or as near as possible to sleeping areas of the
home. For maximum protection, a CO alarm should be located outside primary
sleeping areas or on each level of your home. Figure 5 indicates the suggested
locations in the home.
Do NOT place the CO alarm in the following areas:
lWhere the temperature may drop below -10ºC or exceed 40ºC
lNear paint thinner fumes
lWithin 5 feet (1.5m) of open flame appliances such as furnaces, stoves and
fireplaces
lIn exhaust streams from gas engines, vents, flues or chimneys
lIn close proximity to an automobile exhaust pipe; this will damage the
detector
PLEASE REFER TO THE CO DETECTOR INSTALLATION AND
OPERATING INSTRUCTION SHEET FOR SAFETY INSTRUCTIONS
AND EMERGENCY INFORMATION.
- 17 -

PowerSeries Neo Installation Guide
Aux Loading and Battery Selection
HS2128/HS2064/
HS2032/HS2016
Board current draw mA
UL Residential Burg
ULC Residential Burg UL Commercial Burg
UL Resi Fire
UL Home Health Care
ULC Resi Fire
ULC Com Burg
ULC Fire Monitoring EN50131
Grade 2/Class II
Max AUX (NSC) current
loading 0.7A 0.7A 0.5A* 0.5A 480mA
Max BELL (Alarm) current
loading 0.7A 0.7A 0.7A
0.7A (no local alarm
notification allowed, only
remote transmission to SRC)
0.7A
UL/ULC Listed enclosure PC500C
PC5003C
CMC-1
PC4050CAR PC5003C
PC5003C
PC4050CR (red/transfomer
mounted inside)
PC5003C
Power UC1
Transformer requirements
16.5V/40VA (plug in type)
PTC1640U (USA)
PTC1640CG (CAN)
FTC1637 (cUL listed)
16.5V/37VA (Hardwired
type, mounted inside the
enclosure or outside using
electrical box)
16.5V/40VA (hardwired
type, mounted inside the
cabinet)
Battery Capacity requirements 7Ah 7Ah 14Ah (2 x 7Ah in
parallel) 14Ah (2 x 7Ah in parallel) 7Ah
Standby Time UL: 4 hours
ULC: 24 hours 4 hours 24 hours 24 hours 12 hours
Alarm time 4 minutes 15 minutes
4 min (UL resi fire)
5 min (Home Health
Care and ULC Resi Fire)
5 minutes (Alarm
Transmission only) N/A
Recharging current setting mA, 700mA mA, 700mA mA, 700mA 480mA, 700mA 480mA, 700mA
(*) For UL Residential Fire Installations, using hardwired CO Alarm Detectors, the maximum discharge current shall be limited to 250mA to ensure 24h standby
operation followed by 4 minute CO alarm notification then followed by an additional 12h of CO Alarm notification.
EU Compliance Statement
This product meets the requirements of Class II, Grade 2 equipment as per EN50131-1: 2006+A1:2009, EN50131-3:2009, EN50131-6:2008+A1:2014 (Type A),
EN50136-1-1:1997, EN50136-2-1, EN50136-2-3 (ATS2) Standards.
This device is suitable for use in systems with the following notification options.
lA (use of two warning devices and internal dialer required
lB (self-powered warning device and internal dialer required
lC (use of DSC compatible alternate communicator in back-up or redundant mode)
lD (use of DSC compatible alternate communicator with encryption enabled required.)
For EN50131 compliant installations only the intrusion portion of the alarm system has been investigated. Fire Alarm and Auxiliary (Medical) Alarm functions were
not included in the evaluation of this product under the requirements of the above mentioned standards.
Additional features implemented for EN 50131 Grade 2:
lFire alarm and CO alarm annunciation
lAuxiliary (medical) alarm annunciation
lOptional feature implemented for EN 50131 Grade 2:
lRemoval from mounting tamper detection for non wire-free components
The models HS2128, HS2064, HS2032, HS2016 Control Panel has been certified by Telefication according to EN50131-1:2006 +A1:2009, EN50131-3:2009,
EN50131-6:2008+A1:2017 (Type A) and EN50136-1:1997 (ATS2) for Grade 2, Class II.
Compliance labeling should be removed or adjusted if non-compliant configurations are selected.
This product (HS2128/HS2064/HS2032/HS2016) is in conformity with the Electromagnetic Compatibility Directive 2014/30/EU, the Low Voltage Directive
2014/35/EU, and the ROHS3 Directive 2011/65/EU.
The product is labelled with the CE mark as proof of compliance with the applicable European Directives. Also a CE declaration of conformity (DoC) for this
product can be found at www.dsc.com under Agency Listings section.
- 18 -

PowerSeries Neo Installation Guide
UK Compliance Statement
In the UK this product is suitable for use in systems installed to conform to PD
6662:2017 at Grade 2 and environmental class 2 with the following notification
options: A, B, C, D.
The CIE and notification equipment should be located and supervised to minimize the
risk of vandalism or sabotage. It is preferable for the CIE, signaling and network
equipment to be located in an area where a confirmed activation will be generated.
HS2128, HS2064, HS2032, HS2016 are compliant with criteria for sequentially
confirmed intruder alarm systems as per Standard BS8243:2010+A1:2014.
For an alarm condition to be regarded as sequentially confirmed:
a) The HS2128, HS2064, HS2032, HS2016 should be configured so that at least two
separate alarm conditions are reported, each originating from an independent detector
within the confirmation time; Section [042] option 003 (Sequential Detection), section
[005]>[000], Burglary Verification Timer set to a value between 30 and 60.
b) The two detectors should either be of:
1) different technologies which are permitted to have overlapping areas of coverage; or
2) the same single technology and not have overlapping areas of coverage.
To be regarded as independent, each detector should be configured to report alarm
conditions separately to the HS2128, HS2064, HS2032, HS2016.
The HS2128, HS2064, HS2032, HS2016 are capable of supporting the completion of the
full setting procedure by one of the following methods:
a) push button switch mounted outside the supervised premises. Instructions to be
provided for the zone type to be programmed for the key arming; or
b) protective switch (i.e., door contact) fitted to the final exit door of the alarmed
premises or area. Use zone type 016 (Final Door Set) for the final exit door.
In this case the setting procedure is a two-stage process of initiating the setting
procedure within the supervised premises (e.g., using wireless key PG8929, PG8939,
PG8938, PG8949 or user code) followed by completion of setting by one of the two
methods described above.
This prohibits the use of a timed exit procedure.
If a protective switch (i.e. door contact) is used as the method of completion of setting,
then the keypad should be sited near to the final exit door so that the IAS can be unset
promptly. Where appropriate, additional internal audible indications (PG8911 indoor
sirens) should be provided so that persons within a building are informed that the
HS2128, HS2064, HS2032, HS2016 are due to be set. Additional keypads should be
provided, where appropriate, so that if the alarm panel is set there are means available
locally within the supervised premises to unset the system.
HS2128, HS2064, HS2032, HS2016 are capable of supporting the following unsetting
methods in accordance with BS8243:
6.4.2 Prevention of entry to the supervised premises before the HS2128, HS2064,
HS2032, HS2016 are unset. Unsetting using PG8929,PG8939, PG8938, PG8949
wireless key before entering the supervised premises causes or permits the initial entry
door to be unlocked. Program PGM1 or PGM2 in Section [009] to activate when system
is disarmed and release the mag-lock on the entry door.
- 19 -

PowerSeries Neo Installation Guide
Limited Warranty
Digital Security Controls warrants the original purchaser that for a period of twelve
months from the date of purchase, the product shall be free of defects in materials and
workmanship under normal use. During the warranty period, Digital Security Controls
shall, at its option, repair or replace any defective product upon return of the product to
its factory, at no charge for labour and materials. Any replacement and/or repaired parts
are warranted for the remainder of the original warranty or ninety (90) days, whichever is
longer. The original purchaser must promptly notify Digital Security Controls in writing
that there is defect in material or workmanship, such written notice to be received in all
events prior to expiration of the warranty period. There is absolutely no warranty on
software and all software products are sold as a user license under the terms of the
software license agreement included with the product. The Customer assumes all
responsibility for the proper selection, installation, operation and maintenance of any
products purchased from DSC. Custom products are only warranted to the extent that
they do not function upon delivery. In such cases, DSC can replace or credit at its
option.
International Warranty
The warranty for international customers is the same as for any customer within Canada
and the United States, with the exception that Digital Security Controls shall not be
responsible for any customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point
of purchase. All authorized distributors and dealers have a warranty program. Anyone
returning goods to Digital Security Controls must first obtain an authorization number.
Digital Security Controls will not accept any shipment whatsoever for which prior
authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use.
It does not cover:
ll damage incurred in shipping or handling;
ldamage caused by disaster such as fire, flood, wind, earthquake or lightning;
ldamage due to causes beyond the control of Digital Security Controls such as
excessive voltage, mechanical shock or water damage;
ldamage caused by unauthorized attachment, alterations, modifications or foreign
objects;
ldamage caused by peripherals (unless such peripherals were supplied by Digital
Security Controls Ltd.);
ldefects caused by failure to provide a suitable installation environment for the
products;
ldamage caused by use of the products for purposes other than those for which it
was designed;
ldamage from improper maintenance;
ldamage arising out of any other abuse, mishandling or improper application of the
products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items shall not be
covered by Warranty: (i) freight cost to the repair centre; (ii) products which are not
identified with DSC's product label and lot number or serial number; (iii) products
disassembled or repaired in such a manner as to adversely affect performance or prevent
adequate inspection or testing to verify any warranty claim. Access cards or tags
returned for replacement under warranty will be credited or replaced at DSC's option.
Products not covered by this warranty, or otherwise out of warranty due to age, misuse,
or damage shall be evaluated, and a repair estimate shall be provided. No repair work
will be performed until a valid purchase order is received from the Customer and a
Return Merchandise Authorization number (RMA) is issued by DSC's Customer Service.
Digital Security Controls Ltd.’s liability for failure to repair the product under this
warranty after a reasonable number of attempts will be limited to a replacement of the
product, as the exclusive remedy for breach of warranty. Under no circumstances shall
Digital Security Controls be liable for any special, incidental, or consequential damages
based upon breach of warranty, breach of contract, negligence, strict liability, or any
other legal theory. Such damages include, but are not limited to, loss of profits, loss of
the product or any associated equipment, cost of capital, cost of substitute or
replacement equipment, facilities or services, down time, purchaser’s time, the claims of
third parties, including customers, and injury to property. The laws of some
jurisdictions limit or do not allow the disclaimer of consequential damages. If the laws
of such a jurisdiction apply to any claim by or against DSC, the limitations and
disclaimers contained here shall be to the greatest extent permitted by law. Some states
do not allow the exclusion or limitation of incidental or consequential damages, so that
the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other
warranties, whether expressed or implied (including all implied warranties of
merchantability or fitness for a particular purpose) and of all other obligations or
liabilities on the part of Digital Security Controls. Digital Security Controls neither
assumes responsibility for, nor authorizes any other person purporting to act on its
behalf to modify or to change this warranty, nor to assume for it any other warranty or
liability concerning this product. This disclaimer of warranties and limited warranty are
governed by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls recommends that the entire system be completely
tested on a regular basis. However, despite frequent testing, and due to, but not limited
to, criminal tampering or electrical disruption, it is possible for this product to fail to
perform as expected.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace out-of-warranty products
which are returned to its factory according to the following conditions. Anyone
returning goods to Digital Security Controls must first obtain an authorization number.
Digital Security Controls will not accept any shipment whatsoever for which prior
authorization has not been obtained.
Products which Digital Security Controls determines to be repairable will be repaired
and returned. A set fee which Digital Security Controls has predetermined and which
may be revised from time to time, will be charged for each unit repaired.
Products which Digital Security Controls determines not to be repairable will be
replaced by the nearest equivalent product available at that time. The current market
price of the replacement product will be charged for each replacement unit.
WARNING - READ CAREFULLY
Note to Installers
This warning contains vital information. As the only individual in contact with system
users, it is your responsibility to bring each item in this warning to the attention of the
users of this system.
System Failures
This system has been carefully designed to be as effective as possible. There are
circumstances, however, involving fire, burglary, or other types of emergencies where it
may not provide protection. Any alarm system of any type may be compromised
deliberately or may fail to operate as expected for a variety of reasons. Some but not all
of these reasons may be:
Inadequate Installation
A security system must be installed properly in order to provide adequate protection.
Every installation should be evaluated by a security professional to ensure that all
access points and areas are covered. Locks and latches on windows and doors must be
secure and operate as intended. Windows, doors, walls, ceilings and other building
materials must be of sufficient strength and construction to provide the level of
protection expected. A reevaluation must be done during and after any construction
activity. An evaluation by the fire and/or police department is highly recommended if
this service is available.
Criminal Knowledge
This system contains security features which were known to be effective at the time of
manufacture. It is possible for persons with criminal intent to develop techniques which
reduce the effectiveness of these features. It is important that a security system be
reviewed periodically to ensure that its features remain effective and that it be updated
or replaced if it is found that it does not provide the protection expected.
Access by Intruders
Intruders may enter through an unprotected access point, circumvent a sensing device,
evade detection by moving through an area of insufficient coverage, disconnect a
warning device, or interfere with or prevent the proper operation of the system.
Power Failure
Control units, intrusion detectors, smoke detectors and many other security devices
require an adequate power supply for proper operation. If a device operates from
batteries, it is possible for the batteries to fail. Even if the batteries have not failed, they
must be charged, in good condition and installed correctly. If a device operates only by
AC power, any interruption, however brief, will render that device inoperative while it
does not have power. Power interruptions of any length are often accompanied by
voltage fluctuations which may damage electronic equipment such as a security system.
After a power interruption has occurred, immediately conduct a complete system test to
ensure that the system operates as intended.
Failure of Replaceable Batteries
This system’s wireless transmitters have been designed to provide several years of
battery life under normal conditions. The expected battery life is a function of the device
environment, usage and type. Ambient conditions such as high humidity, high or low
temperatures, or large temperature fluctuations may reduce the expected battery life.
While each transmitting device has a low battery monitor which identifies when the
batteries need to be replaced, this monitor may fail to operate as expected. Regular
testing and maintenance will keep the system in good operating condition.
Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could include metal
objects placed on or near the radio path or deliberate jamming or other inadvertent radio
- 20 -
Table of contents
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