Tyco TST-100 User manual

TST-100 Touchscreen Terminal
Installation Guide
August 2022
Revision: E
www.swhouse.com
Document Number: 8200-1370-01

TST-100 Touchscreen Terminal Installation Guide 2
Overview
The Software House TST-100 Touchscreen Terminal is an interactive card reader with connectivity through a RS-485
interface. Smart mode protocol supports AES-256 encrypted communication between the TST-100 Touchscreen Terminal and
the IP-ACM v1, IP-ACM v2, and iSTAR Ultra G2, Ultra G2 SE, and iSTAR Edge G2.
The TST-100 Touchscreen Terminal supports the following features:
■An interactive LCD touchscreen.
■A built-in passive infrared sensor (PIR) to detect motion in front of the reader. The LCD display dims when motion is not
detected for a period of 2 minutes.
■Indoor and outdoor installation.
■Two supervised inputs, dual tamper, and two solid state outputs.
■Access validation by PINand card.
■Keypad Commands.
■Keypad Scramble.
■RM mode protocol supports: iSTAR Classic, Pro, eX, Edge, Ultra, Ultra SE, Ultra Video, Ultra LT, Ultra G2 and Edge G2
controllers.
■Smart mode protocol supports: iSTAR Ultra, Ultra SE (in Ultra mode), Ultra G2, Ultra G2 SE, Edge G2, and Ultra LT
connected to an IP-ACM v1 or IP-ACM v2.
NOTE • Smart mode is supported with controller firmware version 6.5.0 and higher, and on C•CURE 9000 version 2.60 and higher.
• Smart mode can only be used on one reader per port.
UL compliance information
The TST-100 Touchscreen Terminal has been evaluated to ULC60839-11-1 (Grade 2). Outdoor use has not been evaluated to
ULC60839-11-1. Optional ULC 60839-11-1 requirements have not been evaluated by UL.
NOTE The following features were not evaluated by UL:
• Positive Infrared (future feature)
• Smart mode protocol
• Voice and Audio functionality
Supported card formats
■HID Prox® 26-bit
■HID Prox SWH 37-bit
■HID Prox SG 36-bit
■HID Prox Corp 1000 35-bit and 48-bit
■iCLASS® sector, 26-bit, 35-bit, 48-bit, 56-bit
■iCLASS SE® sector
■Indala® Prox 26-bit
■MIFARE® Classic CSN 32-bit
■MIFARE DESFire® CSN 56-bit

■MIFARE DESFire EV1 CSN 56-bit
■MIFARE DESFire EV2 CSN 56-bit
NOTE The HID Prox 26-bit card is the only card format verified by UL.
Ordering codes
Product Codes Description
SWH-TST-100 Software House TST-100 Touchscreen Terminal voice and audio disabled.
SWH-TST-100-V Software House TST-100 Touchscreen Terminal voice and audio enabled (future firmware release).
SWH-TST-OUTK Software House TST-100 Touchscreen Terminal outdoor kit.
Table 1:TST-100 Touchscreen Terminal product codes
NOTE The TST-100 Touchscreen Terminal with speakers is rated to IP54 for water resistance. This IP54 rating is not UL evaluated.
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Specifications and requirements
Installation requirements
Ensure the site is ready:
■The module installation must be performed by a certified installer and must be installed within the same protected premise
as the controlling General Control Module (GCM).
■For a UL-compliant installation, the power supply must be UL Listed to UL 294 and/or UL 603, and listed to ULC 60839-11-
1, low voltage Class 2 power limited with appropriate ratings.
Feature Smart Mode Level RM Mode Level
Destructive Attack I I
Endurance IV IV
Line Security I I
Standby Power I I
Table 2:UL 294 feature levels
■All interconnecting devices must be UL Listed, low voltage Class 2 power limited.
■The site must be approved and all wiring must comply with UL requirements and other codes, as appropriate. Installation
shall be in accordance with the National Electric Code, ANSI/NFPA 70 and Canadian Electrical Code, Part I.
■Mount the enclosure directly to a wall or uni-strut using suitable user-supplied hardware.
■The anchoring system must be capable of sustaining, a proof load four times that of the assembly. Refer to the enclosure
dimensions for information on the weight of enclosures. This weight does not include the cables.
■The cables are protected by using metal or plastic conduit, or using flexible cable grip strain relief.
■The module can be powered from 12V local source.
■For a UL-compliant installation the power must be approved to UL-294 and/or UL-603, and ULC-60839-11-1.
CAUTION: Changes to the TST-100 Touchscreen Terminal that are not expressly approved by the party responsible for compliance
could void your authority to operate the equipment.

NOTE ELECTROSTATIC SENSITIVE DEVICES:
• Observe precautions for handling.
• Before handling any internal components, discharge static electricity by holding a grounding lug or non-painted surface for three
seconds.
• Wear a grounding wrist strap and stand on a grounded static mat.
• Reduce movement during installation to reduce static buildup.
• Confirm work area is safeguarded.
• Transport components to static-shielded containers.
• Verify that all components, materials, and the installer are reference to a common ground.
The outsides of the ESD bags are not ESD protected.
NOTE LIFE SAFETY REQUIREMENT: A fail-safe override mechanism must be installed at each card reader exit to allow people to leave the
secure area in case of electromechanical failure.
FOR BURGLAR ALARM INSTALLATIONS:
The TST-100 Touchscreen Terminal is not provided with backup power. An external power supply must be provided with the following
characteristics:
• UL 603 Listed.
• Minimum four hours of standby power.
Tyco/Software House Advanced Power Supply (apS) used in conjunction with the TST-100 Touchscreen Terminal will be sufficient in
meeting the requirement of UL 1076.
When using an external power supply, the supply shall be Class 2 and compliant with EN/IEC 62368.
All Burglar Alarm and Intrusion Zone inputs must be supervised and have Triggers configured to Alarm upon Tamper.
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Enclosure specifications
Table 3 and Figure 1provide information on the measurements and weight of the TST-100 Touchscreen Terminal enclosure.
Item Dimension
Weight ~1 lb (~ 0.44kg)
Height 6.85 in (174mm)
Width 6.11 in (155.25mm)
Depth 1.59 in (40.32mm) at the narrowest point
2.47 in (62.80mm) at the deepest point
Table 3:TST-100 Touchscreen Terminal enclosure dimensions
Figure 1:TST-100 Touchscreen Terminal enclosure front and side dimensions (inches)

Environmental requirements
■The TST-100 Touchscreen Terminal board has a -4°F (-20°C) to 140°F (60°C) ambient temperature rating.
■This TST-100 Touchscreen Terminal board has a 93% (+/-2%) humidity spec rating.
■This product is for indoor and outdoor use.
Power and wiring requirements
Table 4 on Page 7 shows the power and wiring requirements for the TST-100 Touchscreen Terminal.
Signal Power
Requirement To AWG Shield Maximum Length
RS-485 Comm for RM
mode:
Data half-duplex 2 wire
(P6)
iSTAR ACM or IP-
ACM
22/18 Yes 4000ft. (1212m)
RS-485 Comm for Smart
mode:
Data full-duplex 4 wire
(P6)
NOTE: Full duplex has not
been evaluated by
UL.
iSTAR IP-ACM 22/18 Yes 32ft. (10m)
RS-485 Power 12Vdc, 300mA 22/18 Yes Range of 600ft. to 1500ft. (182 to
457 m.) depends on AWG1
Supervised Inputs (J7 and
J9)
22 Yes 2000 ft. (606m)
Supervised Input2Input 22 Yes 2000 ft. (606m)
Outputs (J6 and J8) 11.4-12 Vdc Relay board 22/18 No
1Check wire lengths to verify that voltage drops are acceptable. Calculations are based on a single RM-4 reader with keypad and LCD (250mA). Using 22AWG, distance =
600ft. (.0165 ohms/ft.). Using 18AWG, distance = 1500ft. (.0065 ohms/ft.).
2To comply with UL requirements, use shielded, minimum 22 AWG stranded, twisted pair cable for monitor points, DSMs, and REXs. Use Belden 9462 or equivalent.
Table 4:Power and wiring requirements
Grounding requirements
The grounding requirements are as follows:
■Grounding must follow NEC codes or the applicable local code.
■Ensure that the reader is properly connected to the ground reference from the wiring on the RS-485 terminal.
■When disconnecting the wiring, disconnect ground wires last, to provide maximum protection to the equipment and
personnel.
Disconnect all power sources before modifying the wiring.
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Supervision wiring
Figure 2:Supervised wiring
In RM protocol mode, this method reports:
■Short
■Normal: 1K for Normally Open, 1K for Normally Closed
■Alert: 500 ohms for Normally Open, and 2K for Normally Closed
■Open: >30K
■Line Fault: Any unexpected value usually due to wrong value or fault resistors
In Smart protocol mode, the data state resistances can be configured from the host, using the same resistance wiring
configurations that are available for the I/8-CSI and the IP-ACM v1 or IP-ACM v2.
For more information regarding other inputs available and details of configuration, refer to the I/8-CSI User Guide .

TST-100 Touchscreen Terminal board
Figure 3 on Page 9 shows the TST-100 Touchscreen Terminal board switches, connectors, jumpers, ports, and LEDs.
Figure 3:TST-100 Touchscreen Terminal board
Switches
Table 5,Table 6, and Table 7 describe switches on the TST-100 Touchscreen Terminal board.
Switch Description
SW1 Reset
SW3 Reserved
S3 Termination resistor on the RS-485 for half duplex
S4 Termination resistor on the RS-485 for full duplex
Table 5:Switch descriptions
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Switch Description
S2-1
S2-2
Smart mode setting:
• S2-1: OFF
• S2-2: OFF
RM mode setting:
• S2-1:OFF
• S2-2 :ON
NOTE: S2-1 and S2-2 switch settings other than the Smart mode and RM mode settings are not supported.
RM Protocol Smart Protocol
S2-3 Reserved Unused
S2-4 ON: Tamper bypass
OFF: Tamper enabled
NOTE: When you change switch S2-4, you need to power
cycle the reader for the change to take effect.
ON: Tamper bypass
OFF: Tamper enabled
NOTE: When you change switch S2-4, you need to power cycle the
reader for the change to take effect.
S2-5 ON: Keypad Scramble enabled
OFF: Keypad Scramble disabled
Unused
NOTE: You need to select the Keypad Scramble check box in the
C•CURE9000 Reader editor for this functionality.
S2-6 Reserved Unused
S2-7 ON: Beep disabled on keypad
OFF:Beep enabled on keypad
NOTE: When you change switch S2-7, you need to power
cycle the reader for the change to take effect.
Unused
NOTE: You need to select the Beep On Key Press check box in the
C•CURE9000 Reader editor for this functionality.
S2-8 ON:Beep on read enabled
OFF: Beep on read disabled
NOTE: When you change switch S2-8, you need to power
cycle the reader for the change to take effect.
Unused
NOTE: You need to select the Beep on Card Read check box in the
C•CURE9000 Reader editor for this functionality.
Table 6:S2 DIP Switch descriptions
Rotary switch position Description
0 Default operation for reader in Smart mode
1, 2, 3, 4, 5, 6, 7, 8 Reader address in RMmode
9, A, B, E, F Reserved for internal Software House use
C Configuration Mode
D Factory default reset
Table 7:SW2 rotary switch description

Ports, jumpers, and connectors
Table 8 and Table 9 describes the ports, jumpers, and connectors of the TST-100 Touchscreen Terminal board.
Feature Description
J1 Tamper
J3 Connection to LCD
J4 Serial debug
J6 and J8 Outputs
J7 and J9 Supervised inputs
P1 For future release
P2 For future release
P3 Connection to HID card reader
P5 Biometric interface - future release (not evaluated by UL)
P6 RS-485 connection
Table 8:Port and connector descriptions
Position Description
1 +12V
2 Half Duplex Data +
3 Half Duplex Data -
4 GND/Power Return
5 Full Duplex Data +
6 Full Duplex Data -
Table 9:P6 RS-485 pin descriptions
NOTE Wiring for the RS-485 is straight-through. Ensure that pin 1 of the TST-100 Touchscreen Terminal connects to pin 1 of the (IP-)ACM.
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Visual indicators
Table 10 describes the LED visual indicators on the TST-100 Touchscreen Terminal board.
LED Designation
DS1 Power is going to the board
DS2 Indicates Output 1 is enabled
DS3 Indicates Output 2 is enabled
DS4 RS-485 Tx
DS5 RS-485 Rx
NOTE: Outputs are for connection to external relay only.
Table 10:LED visual indicators

Configuration
You can configure the TST-100 Touchscreen Terminal in either: RM mode or Smart mode. The mode of the reader is dependent
on the configuration of the DIP switch. Additionally, the reader is required to be wired as full-duplex for Smart mode and half-
duplex for RM mode. Not all features are supported while using the reader in RM mode.
NOTE If you change any of the switch settings after system start-up, you need to reset the TST-100 Touchscreen Terminal. You can do this by
power cycling the reader or pressing SW1, the RESET button, on the board.
Refer to the C•CURE 9000 Hardware Configuration Guide and the C•CURE 9000 Areas and Zones Guide for additional
configuration information.
RM Mode configuration
Configuring the TST-100 Touchscreen Terminal in RM mode:
1. Connect and power the reader to an iSTARACM, IP-ACM, iSTAR Ultra G2, Ultra G2 SE, or Edge G2 using RS-485 half-
duplex wiring.
2. Set the reader protocol on S2 DIPswitch. For RM mode, ensure S2-1 is in the OFF position and S2-2 is in the ON position.
3. Select position Con the rotary switch.
4. Press SW1 or power cycle the reader. The Configuration menu displays on the reader after the reader restarts.
5. Select Card Type Settings Configuration on the reader display.
6. Select the card types and reorder the priority.
• You can enable or disable card types with check boxes.
• You can reorder card type priority with the move buttons to the right.
7. Click Save.
8. On the rotary switch, set the reader address from positions 1 to 8. Each reader must have a unique address.
9. Press SW1 or power cycle the reader. When the reader restarts, the card types and priorities display on the screen for five
seconds before starting normal reader operation.
10. From the C•CURE 9000 Administration Station:
a. Configure an iSTAR cluster.
b. Configure an iSTAR controller and connect it to the host. In RM mode, you can connect the reader to an iSTAR Classic,
Pro, eX, Edge, Ultra, Ultra SE, Ultra LT, Ultra G2, Ultra G2 SE, or Edge G2 controller.
c. Configure an ACM, IP-ACM v1, or IP-ACM v2. If using the iSTAR IP-ACM v1 or IP-ACM v2 for configuration, ensure
that the IP-ACM is connected to the controller GCM. You can find this information in the ICU or the IP-ACMStatus page
using the IP address of the board entered into the navigation bar of a browser.
d. On the RS-485 tab of the ACM. IP-ACM v1, or IP-ACM v2, configure a port by selecting the corresponding check box.
The iSTAR Device Port box appears.
e. On the General tab and in the Protocol field, select RM from the drop-down list.
f. On the Readers tab, configure a reader by selecting the check box. The iSTARReader configuration box appears.
g. Configure the reader with information, such as: card formats supported, inputs, outputs, and keypad options.
h. Configure a door and assign the reader you configured to the door.
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i. Ensure that you configure clearances, credentials, and personnel information such as card number for the reader.
j. The card reader interface displays online status.
Smart Mode configuration
Configuring the TST-100 Touchscreen Terminal in Smart mode:
1. Connect and power the reader to an IP-ACM,iSTAR Ultra G2, Ultra G2 SE, or Edge G2 using RS-485 full-duplex wiring.
2. Set the reader protocol on the S2 DIP switch. For Smart mode, ensure S2-1 and S2-2 are in the OFF position.
3. Select position Con the rotary switch.
4. Press SW1 or power cycle the reader. The Configuration menu displays on the reader after the reader restarts.
5. Select Card Type Settings Configuration on the reader display.
6. Select the card types and reorder the priority.
• You can enable or disable card types with check boxes.
• You can reorder card type priority with the move buttons to the right.
7. Click Save.
8. On the rotary switch, set the reader address to position 0.
9. Press SW1 or power cycle the reader. When the reader restarts, the card types and priorities display on the screen for five
seconds before starting normal reader operation.
10. Configure the reader from the C•CURE 9000 Administration Station:
a. Configure an iSTAR cluster.
b. Configure an iSTAR controller and connect it to the host (iSTAR Ultra, Ultra SE (in Ultra mode), or Ultra LT, Ultra G2,
Ultra G2 SE, or Edge G2 controller). If using the reader in Smart mode, the iSTAR must be connected to an IP-ACM v1,
IP-ACM v2, iSTAR Ultra G2, Ultra G2 SE, or iSTAR Edge G2.
c. If not configured with an iSTAR Ultra G2, Ultra G2 SE, or iSTAR Edge G2, configure an IP-ACM v1 or IP-ACM v2.
Ensure that the IP-ACM is connected to the controller GCM. You can find this information in the ICU or the IP-
ACMStatus page using the IP address of the board entered into the navigation bar of a browser.
d. On RS-485 tab of the IP-ACM v1 or IP-ACM v2, configure a port by selecting the corresponding check box. The iSTAR
Device Port box appears.
e. On the General tab and in the Protocol field, select Smart from the drop-down list.
NOTE Smart mode will not be available if offline mode is enabled on the IP-ACM v1 and IP-ACM v2.
f. On the Readers tab, configure a reader by selecting the check box. The iSTARReader configuration box appears.
g. Configure the reader (inputs, input supervision resistance, outputs, keypad options, touchscreen configuration, etc.).
h. Configure a door and assign the reader you configured to the door.
i. Ensure that you configure clearances, credentials, and personnel information such as card number for the reader.
j. The card reader interface displays online status.

C•CURE 9000 Monitoring Station
You can view reader and card activity in the Monitoring Station.
NOTE If the iSTAR goes into Comm fail, attempts to use the Keypad command displays "misconfigured" on the Monitoring Station.
RM Mode Messages/Smart Mode Graphics
The status of the reader and the associated door display in a status message (RMmode) or with graphic icons (Smart mode).
Icon Select to...
Return to the main screen.
Display the keypad to enter a keypad command or a card number.
Display a list of keypad commands in the iSTAR cluster which have text entered in the C•CURE 9000 Keypad Command dialog box,
Touchscreen tab.
Table 11:Navigation Icons
RM Mode
Message
Smart Mode
Graphic Description
OFFLINE The reader is offline.
This occurs when the reader has not been properly
configured.
READER NOT
READY
The reader is not ready.
This occurs when the reader has been configured but
has not been assigned to a door.
PRESENT CARD Present your card.
Configure a smart reader and assign it to a door.
Table 12:Message and Graphic descriptions
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ACCESS GRANTED Access is granted.
ACCESS DENIED Access is denied.
ENTER PIN RM mode style keypad.
Door Graphics
RM Mode
Message
Graphic Description
SECURE The door state is secured.
DOOR IN ALERT The door state is in alert.
DOOR FORCED
OPEN
The door state is forced open.
DOOR HELD OPEN The door state is being held open.
UNLOCKED The door state is unlocked and closed.
Table 12:Message and Graphic descriptions (continued)

WAIT - BUSY Door is busy and is not able to process cards.
Keypad Commands
RM Mode
Message
Graphic Description
CMD ISSUED The keypad command was accepted and processed.
CMD FAILED The keypad command was not implemented. Check
the Monitoring Station for the reason.
ENTER ACCESS This displays after entering a numeric keypad
command for which the Prompt 1 field is populated.
ENTER TARGET This displays after entering the numeric access code.
Escorted Visitor
RM Mode
Message
Graphic Description
ACKNOWLEDGED Card read acknowledged in a situation requiring
multiple cards for access.
Table 12:Message and Graphic descriptions (continued)
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ENTER NEXT
CARD
Access requires additional card(s), present the next
card.
.
ENTER ESCORT Present the escort card for access.
PLEASE WAIT The reader is processing the request.
Intrusion Zone Status
RM Mode
Message
Graphic Description
READY TO ARM The configured intrusion zone is ready to arm.
NOT READY TO
ARM
One or more protected objects in the intrusion zone is
off-normal.
AREA ARMED The intrusion zone is armed and not violated.
SECURE VIOLATED The armed intrusion zone was violated.
EXIT NOW The intrusion zone is in the process of being armed
and the exit delay is active.
Table 12:Message and Graphic descriptions (continued)

ENTER COMMAND Displayed during an entrance delay. Enter the disarm
command..
AREA DISARMED The intrusion zone is disarmed.
ALL SECURE The intrusion zone was just armed and is not violated.
Displayed briefly and only at the arming reader.
SECURE PENDING Displayed when a reader is not part of the intrusion
zone and that reader is used to arm the zone.
SECURE OFF
NORMAL
The intrusion zone was forced-armed with one or
more of the protected objects in an off-normal
condition. The first 15 characters of the name of the
first observed off-normal objects will appear at the top
of the screen.
Area
RM Mode
Message
Graphic Description
REJECT
OCCUPANCY
Occupancy levels not sufficient to allow access.
REJECT
UNATTENDED
The user cannot exit because they have left their
visitor unattended.
LOCKOUT & TIME The reader is locked out and displays the time
remaining.
Table 12:Message and Graphic descriptions (continued)
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Keypad scramble
Keypad scramble is a feature available in the TST-100. It offers a high security option for covert code entry. The LED displays
randomly allocated set of numbers from 0 to 9. The position of the numbers change every time you activate the keypad so that
only the user standing directly in front of the keypad can see the scrambled digits. This prevents onlookers from detecting the
PIN when entered on the keypad.
You can enable this functionality on the TST-100 for either RM or Smart mode. For RM mode, you can enable the keypad
scramble on the TST-100 hardware. For Smart mode, you can enable the keypad scramble for a TST-100 in the C•CURE 9000
Administration Station.
Using keypad scramble in RM mode
1. On the TST-100 board, locate the S2 DIP switch. See Figure 3 for an image of the board and location of the switch.
2. On the S2 DIP switch, flip position 5 to the ONposition.
3. See TST-100 Touchscreen Terminal board for information on any further hardware configuration you want to perform on the
TST-100 board.
4. Power cycle the reader.
5. Complete further configuration you require in C•CURE 9000. See Configuration for more information. The keypad
scramble feature appears when you activate the keypad.
Using keypad scramble in Smart mode
1. After satisfying all initial configuration procedures from Smart Mode Configuration, in the C•CURE 9000 Administration
Station select the Hardware pane.
2. In the Hardware tree, locate your configured TST-100 device and double-click to open the iSTAR Reader editor.
3. On the iSTAR Reader editor, select the Keypad tab.
4. Select the Scramble Keypad check box.
5. Save and close the reader editor. The keypad scramble feature appears when you activate the keypad.