U-Reach MTS-SAS Series User manual

MTS-SAS Series
SATA/SAS
Duplicator and Sanitizer
User Manual v A.01

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Index
Product Disclaimer.................................................................................................................... 3
Warranty................................................................................................................................... 3
Piracy Statement....................................................................................................................... 3
Before You Start........................................................................................................................ 4
Notice Symbols ......................................................................................................................... 4
Product Overview ..................................................................................................................... 5
Functions Table......................................................................................................................... 7
Functions ................................................................................................................................ 11
1. Copy............................................................................................................................. 11
2. Compare ...................................................................................................................... 11
3. Copy+Compare............................................................................................................12
4. Erase............................................................................................................................. 12
5. Utility ...........................................................................................................................14
7. Log Manager................................................................................................................ 25
Real time PC-Monitoring.................................................................................................28
Using the PC-Monitoring Feature...................................................................................29
v A.01.4

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Product Disclaimer
U-Reach is not accountable for any incidental or consequential damages, which includes,
but is not constrained to property harm, loss of time or data from use of a U-Reach product,
or any other damages attributable to product malfunction or failure (including without
limitation, those attributable to: (1) reliance of the materials provided, (2) costs of product
replacement, (3) loss of use, data or profits, (4) delays or business interruptions, (5) and any
principle of legal responsibility, arising out of or in reference to the use or overall
performance or from delays in servicing or lack of ability to render service) of any U-Reach
product. U-Reach makes every effort to ensure proper operation of all products. However,
the customer is responsible to affirm that out of the U-Reach product meets the customer’s
quality requirement. The customer further acknowledges that fallacious operation of U-
Reach product and/or software program, or hardware issues, can cause loss of data,
defective formatting, or data loading. U-Reach will make efforts to resolve or repair any
issues recognized by customer either within the warranty period or on a time and materials
basis.
Specifications and features subject to change without notice or obligation.
Warranty
U-Reach provides a basic one-year parts and labor warranty for all of its products (excluding
cables, adapters, and other consumable items). An optional extended warranty is also
available for an added cost. Telephone and email support is available for the life of the
product as defined by U-Reach.
All warranties will be restricted and defined by the market region from which customers
purchased.
Piracy Statement
U-Reach accepts no responsibility for copyright infringement or misuse of any U-Reach
equipment. Copying all forms of data: audio, video, or software without the permission of
the copyright holder is illegal. It is the sole responsibility of the user to ensure that the legal
copyrights of the copyright owners are respected.

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Before You Start
Important Notice
Carefully read the entire manual before operating.
Make sure the source device is correct and functioning.
Equal capacity of source and target is recommended for guaranteed data consistency.
Using the Copy+Compare function provides the most flawless duplication.
Damage incurred due to non-compliance with this operating instructions will void the
warranty.
Store the equipment safely when not in use and keep out of the reach of children.
Please turn off duplicator before replacing a socket.
Never turn off the power while the firmware is updating.
Use only approved, stable power sources.
Use product only in a clean, dry, dust-free, and ventilated area. Liquids or foreign debris
can severely damage your duplicator.
It is typical for the machine to heat up during operation.
While in use, do not move the duplicator or remove devices.
Static electricity may cause duplication error. Please pay attention to the duplicator’s
environment while operating equipment. Purchasing electricity elimination equipment
helps avoid shock.
If you want to change your Log password, please keep your password in a safe place in
case you lose it. Please understand that the manufacturer does not provide password
reset service due to the consideration of personal privacy.
Notice Symbols
Special items, procedures, or notes to be observed prior to use.
Note
Refers to related duplicator operations, special details, tips, or
suggestions for operational effectiveness.
Caution
Refers to procedures that need to be adhered to or precautions.

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Product Overview
Front View
Back View
Grounding Port
PC Link
Power Switch and
Power Supply

6
LED Indicator
LCD Configuration

7
Functions Table
Function
Descriptions
1. Copy
Copies data from source device to targets. (There are four copy modes in
function "6.2 Copy Area")
2. Compare
Compares the source and targets to ensure copy accuracy.
3. Copy
+Compare
Automatically launches compare function after copy is completed.
4. Erase
4.1 Quick Erase
Erases device(s)’ index table.
4.2 Full Erase
Erases entire device(s), complying with NIST 800-88 Standards.
4.3 DoD Erase
Erases device(s), complying with DoD 5220.22-M Standards.
4.4 DoD EraseComp
Erases device(s), complying with DoD 5220.22-M Standards and verifies
complete erasure.
4.5 7-Pass Erase
Erases device(s) 7 times complying with DoD 5220.22-M(ECE) Standards.
4.6 Secure Erase
Erases the non-loadable areas complying with NIST 800-88 Standards.
4.7 Enhanced Secure Erase
Erases devices that support this feature.
4.8 NSA Erase
Erases device(s) complying with NSA Standards.
4.9 US Army AR 380-19
Erases device(s) complying with "Army Regulation 380-19" by the US
Army.
4.10 BMB21-2007
Erases device(s) complying with BMB21-2007 Standards.
4.11 Sanitize Block Erase
Erases the non-loadable areas complying with NIST 800-88 Standards for
SAS SSD(s).

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4.12 Sanitize Purge
Erases the non-loadable areas complying with NIST 800-88 Standards for
SAS hard disk drive(s).
5. Utility
5.1 Show Disk Info.
Displays basic information such as device model, name, capacity, etc.
5.2 Update System
5.2.1 Update BIOS
Updates system firmware by any device at the
source port or through the USB port.
5.2.2 Create Update HDD
Prepares by formatting the device to a 2GB FAT
partition to accept firmware file.
5.3 System Info.
Displays system information such as controller, model number, software
version, etc.
6. Setup
6.1 Start-up Menu
Sets default function to display during equipment initialization.
6.2 Copy Area
System and Files
Copies data and skips empty space. Only supports
standard formats.
ALL Partitions
Copies all partitions and data, unallocated partitions
not included.
Whole HDD
Copies all source data, bit by bit.
Percentage (%)
Sets percentage of source capacity to copy.
6.3 Copy GPT Backup Area
Enable this function to copy the end GPT format.
6.4 Skip Errors
Skips bad sectors during Copy/Compare/Erase.
6.5 Minimum Speed
Allows user to disable or set minimum threshold speed during
Copy/Compare/Erase.
6.6 Check Source Minimum Speed
Allows user to enable or disable the 1st port speed check during
Copy/Compare/Erase.

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6.7 Language
Sets preferred language: English or Japanese.
6.8 Delete Disk
Signature After
Copy
No
Yes
Do not copy the disk signature onto target devices.
6.9 Advanced
Setup
6.9.1 Unknown Format
Allows user to copy or skip unknown format(s).
6.9.2 Erase Master
Allows user to erase the source port or not.
6.9.3 Erase Pattern
Sets whether to overwrite data in one-byte or Big
random data.
6.9.4 Skip Erase Errors
Skips bad sectors during Erase.
6.9.5 Wait HDD Time
Sets device power-up buffer time when tasks are
initiated. Able to set from 3 to 30 seconds.
6.9.6 Timeout Time
Sets the amount of time the duplicator should wait for
the device(s) to respond.
6.9.7 Timeout Retry
Sets how many times the duplicator should try if there
is no response from the device(s).
6.9.8 Lock Key
Locks keys only allowing “OK/ESC” buttons to function.
(System reboot is required)
6.9.9 Copy
HPA Area
Do Not
Copy HPA
Keep Target HPA
Does not copy HPA data, but
keeps target device’s original
HPA setting.
Clear Target HPA
Does not copy HPA data and
clears target device’s HPA
setting.
Setting Target HPA
Copies HPA setting from source device to
target.

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Copy and Setting
Copies HPA setting and data from source
device to target.
6.9.10 Clear
HPA at
ERASE
Clear HPA Setting
Clears HPA setting during erase.
Keep HPA Setting
Keeps original HPA setting during erase.
6.9.11 Mark After Erase
Creates watermark on the device(s) after erase job is
completed.
6.9.12 Transfer Rate
Allows user to select from UDMA2 to UDMA7. The
UDMA7 is the fastest.
6.9.13 Stop Motor Time
Sets device power down buffer time when tasks are
completed.
6.9.14 Verify After Erase
Automatically verifed when performing the following
erasures, Full Erase, 7-PASS Erase, Secure Erase,
Enhanced Secure Erase, Sanitize Erase.
6.10 Restore Default
Reinstates manufacturer settings.
7. Log
Manager
7.1 Out Today Report
Outputs today’s log data.
7.2 Out Recent Report
Outputs recent log data.
7.3 Out Period Date
Outputs a set period of log data.
7.4 Advanced
Function
Default password:
123456
7.4.1 Clear ALL Log
Clears all log records.
7.4.2 Setup Password
Allows password change.
7.4.3 Adjust Clock
Sets time and date.
7.4.4 Add Watermark at text File
Creates watermark on the log report.

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Functions
1. Copy
Step 1: Prepare source and target devices.
Step 2: Connect source and target devices.
Step 3: Proceed to copy.
Scroll to select "1. Copy", then press "OK" to start the duplication process.
The information below states what is displayed on the LCD during duplication.
Caution
It is recommended to reboot the machine after manually stopping the copy.
Step 4: Copy Completed!
The quantity of passed or failed target device(s), the copied duration, and CRC64 will be
displayed on the LCD after duplication completes.
Note
CRC64: During duplication, each port will simultaneously record written data and compare
CRC64 between source and targets. The result will be conveyed with a green light (pass) or
a red light (fail).
2. Compare
Proceed to verify device(s).
Scroll to select "2. Compare", then press "OK" to start the verification process.
Note
Recommendation: Target device(s)’ capacity must be equal to or larger than the source
device capacity.
Note
The number of working/connected targets will be displayed on LCD. Press "OK" to start.
Note
Press “▲▼” together for 5 seconds to stop operation on the slowest device.
Press “ESC” for 5 seconds to stop all the copy jobs.

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3. Copy+Compare
Sequentially automates from Function 1, Copy to Function 2, Compare.
Scroll to select "3. Copy+Compare", then press "OK" to start the automated duplication and
verification process.
Caution
User is responsible for verification of targets’ quality. Testing a few completed targets in a
mass production environment for quality control is recommended.
4. Erase
There are 12 submenu modes.
Step 1: Connect device(s) for sanitizing.
Step 2: Enter function "4. Erase"
Scroll to select "4. Erase”, then press "OK" to view the 8 erase modes.
Step 3: Select an Erase Function.
Here are a couple tips to see port details during erase:
Step 4: Erase Completed
Here are a few tips to perform or stop an Erase job.
Caution
User is responsible for verification of targets’ quality. Testing a few completed targets in a
mass production environment for quality control is recommended.
Note
The number of working/connected targets will be displayed on the LCD. Press "OK" to start.
Caution
Please back up all important data before using this function.
Note
Source Port is disabled for erasing. Go to 6.9.2 to enable source port erasing.
Press “▲” or “▼” to view real-time status of each port.
Press “OK” to view the details of each port.
Press “Asynchronous Erase Button” to start a new Erase job.
Press “Asynchronous Erase Button” for 5 seconds to stop a single port.
Press “ESC” for 5 seconds to stop all the erase jobs.

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4.1 Quick Erase
This function will erase the index table from the connected device(s).
Scroll to select "4.1. Quick Erase”, then press "OK" to start the erasing process.
4.2 Full Erase
This function will erase all data per NIST 800-88 Standards on the connected device(s).
Scroll to select "4.2 Full Erase”, then press "OK" to start the erasing process.
4.3 DoD Erase
This function will erase all data per DoD 5220.22-M Standards on the connected device(s).
Scroll to select "4.3 DoD Erase", then press "OK" to start the erasing process.
4.4 DoD EraseComp
This function will erase all data per DoD 5220.22-M Standards, then compare erasure of the
connected device(s).
Scroll to select "4.4 DoD EraseComp", then press "OK" to start the erasing and verifying
process.
4.5 7-Pass Erase
This function will erase device(s) 7 times complying with DoD 5220.22-M(ECE) Standards.
Scroll to select "4.5 7-Pass Erase", then press "OK" to start the erasing process.
4.6 Secure Erase
This function erases the non-loadable areas complying with NIST 800-88 Standards.
Scroll to select "4.6 Secure Erase ", then press "OK" to start the erasing process.
Caution
If Secure Erase process is interrupted, the device will be locked. Please execute again and
wait until it finishes.
4.7 Enhanced Secure Erase
This function erases devices that supports this feature.
Scroll to select "4.7 Enhanced Secure Erase", then press "OK" to start the erasing process.
4.8 NSA Erase
This function will erase device(s) complying with NSA Standards.
Scroll to select "4.8 NSA Erase", then press "OK" to start the erasing process.
4.9 US Army AR 380-19

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This function will erase device(s) complying with Army Regulation 380-19 by the US Army.
Scroll to select "4.9 US Army AR 380-19", then press "OK" to start the erasing process.
4.10 BMB21-2007
This function will erase device(s) complying with BMB21-2007 Standards.
Scroll to select "4.10 BMB21-2007", then press "OK" to start the erasing process.
4.11 Sanitize Block Erase
This function will erase the non-loadable areas of SAS SSD(s) complying with NIST 800-88
Standards.
Scroll to select "4.11 Sanitize Block Erase ", then press "OK" to start the erasing process.
Caution
If Sanitize Block Erase process is interrupted, the device will be locked. Please execute “5.1
Show Disk Info” and wait until the device complete sanitizing.
4.12 Sanitize Purge
This function will erase the non-loadable areas of SAS hard disk drive(s) complying with NIST
800-88 Standards.
Scroll to select "4.12 Sanitize Purge," then press "OK" to start the erasing process.
Caution
If Sanitize Overwrite process is interrupted, the device will be locked. Please execute “5.1
Show Disk Info” and wait until the device complete sanitizing.
5. Utility
This menu contains submenus related to device information, system information and
updates.
Scroll to "5. Utility”, then press "OK" to view the submenus.
5.1 Show Disk Info
This function will display basic information such as device model, name, capacity, etc…
Scroll to select "5.1 Disk Info”, then press "OK" to view the connected device(s). Then scroll
through to view connected device(s) by port number order.
5.2 Update System
There are 2 system update methods.
❶Through USB Port
Step 1: Prepare a USB drive for update.
Connect a USB drive to a PC. Download the latest firmware provided by supplier’s technical
support, unzip the BIOS firmware, then save it to the root directory in the USB drive.

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Step 2: Proceed to update firmware.
Connect USB drive to the USB port in front of the duplicator. Scroll to select "5.2.1 Update
BIOS”, then press "OK" to start the firmware update process.
Caution
The firmware update process may take longer than 5 minutes. Please do not disrupt power
or process during BIOS update. If interrupted, the system will become useless. U-Reach will
not be held responsible for any damages.
❷Through Source Port
Step 1: Prepare a device for update.
Connect a device to the source port. Scroll to select "5.2.2 Create BIOS Format”, then press
"OK" to start the format process. This will format the device to a 2GB FAT32 Partition.
Step2: Download Firmware
Connect this device to PC. Download the latest firmware provided by supplier’s technical
support, unzip the BIOS firmware, then save it to the root directory in the device.
Step3: Proceed to update firmware.
Connect this device to the source port. Scroll to select "5.2.1 Update BIOS”, then press "OK"
to start the firmware update process.
Caution
The firmware update process may take longer than 5 minutes. Please do not disrupt power
or process during BIOS update. If interrupted, the system will become useless. U-Reach will
not be held responsible for any damages.
5.3 System Info
This function will display basic information such as controller, model number, software
version, etc.
Scroll to select "5.3 System Info”, then press "OK" to view all information.
6. Setup
Note
The USB’s format must be: FAT16 or FAT32.
Note
Ensure that the device does not have any bad sectors.

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This menu contains submenus related to device information, system information and
updates.
Scroll to select "6. Utility”, then press "OK" to view the submenus.
6.1 Start-up Menu
This function allows user to select the default function to display during equipment
initialization.
Scroll to select "6.1 Start-up Menu”, then press "OK.” Then scroll through the available
menus for startup.
6.2 Copy Area
There are 4 submenu modes.
Scroll to select "6.2 Copy Area”, then press "OK.” Then scroll through to select one of the
four copy methods.
Selecting the Proper Copy Modes
Example: There are two defined partitions in a 500GB device. The charts below illustrate
what portion would be duplicated.
Copy and Compare Preparations
Please consider the following settings before proceeding with copy or compare:
- 6.2 Copy Area
150GB
Unallocated
Partition
150GB
Unallocated
Partition
150GB
Unallocated
Partition

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- 6.4 Skip Bad Sectors
- 6.5 Minimum Speed
- 6.6 Check Source Minimum Speed
- 6.9.1 Unknown Format
- 6.9.8 Copy HPA Area
Using appropriate copy modes can greatly reduce operation time and increase efficiency.
There are four copy modes with different copy methods.
❶System and Files
Copies data and skips empty space. Only supports standardized formats.
Scroll to select "System and Files”, then press "OK" to save the copy method.
Allows user to copy source device’s System and Files, instead of the entire device. The
system will analyze the source device and identify the data area to copy. If the source
device’s data is within the target device’s capacity, the copy will be processed.
FAT16/32/exFAT, NTFS, EXT2/EXT3/EXT4/lvm, and HFS/HFS+/HFSX are supported in this
copy mode.
❷All Partitions
Copies all partitions and data, unallocated partitions not included.
Scroll to select "All Partitions”, then press "OK" to save the copy method.
The target device’s capacity must be equal to or larger than the source device’s capacity.

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❸Whole Device
Copies all source data bit by bit.
Scroll to select "Whole Device”, then press "OK" to save the copy method.
Copies the whole source device, irrespective of content, format, partition or empty space.
This mode does not analyze the data.

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➍Percentage (%)
Select percentage of source capacity to copy.
Scroll to select "Percentage”, set the upper and lower %, then press "OK" to save the copy
method.
6.3 Copy GPT Backup Area
Disabling this function allows the duplicator to copy from big capacity device to small
capacity device(s).
Caution
The partition size of the source HDD must be smaller than target capacity.

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6.4 Skip Errors
Skips bad sectors during Copy/ Compare/ Erase.
Scroll to select "6.4 Skip Bad Sectors”, then press "OK" to scroll through the available values
for skipping bad sectors. If the device data is critical and needs to be a full clone, it is
recommended to set “Skip Error” at "0.” Bad sectors can be set as unlimited or at a value
from 0 to 65,535.
6.5 Minimum Speed
Allows user to disable or set minimum threshold speed during Copy/ Compare/ Erase.
Scroll to select "6.5 Minimum Speed”, then press "OK” to set desired minimum threshold
speed. The system will fail if any device does not achieve minimum speed. Users can choose
“Don’t Care” or set the speed value amongst 10/20/40/60~300MB/second.
6.6 Check Source Minimum Speed
Allows user to enable or disable the 1st port speed check during Copy/ Compare/ Erase.
Scroll to select "6.6 Check Source Minimum Speed”, then press "OK to enable or disable
speed analysis of the source port. This setting will follow the threshold speed defined in
function "6.5 Minimum Speed."
6.7 Language
Select English or Japanese.
Scroll to select "6.7 Language”, then press "OK.” Then scroll through to select the desired
language.
6.8 Delete Disk Signature After Copy
Set at “Yes” means do not copy the disk signature part.
This function is for Windows only. Windows will only recognize one device if you connect
two or more with the same disk signature.
6.9 Advanced Setup
6.9.1 Unknown Format
Caution
If function is disabled, the target HDD will reconstruct the GPT Backup Area by Windows
system. It may require the HDD to restart in order to work.
Caution
“Compare” function will always Fail if “Delete Disk Signature After Copy” is set at “Yes.”