UBI EasyCoder 501 Ticketing User manual

UBI EasyCoder 501Ticketing – User's Manual
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CONTENTS
UBI EasyCoder 501 Ticketing
User's Manual
Edition 1, November 1994
Article No. 1-960380-00
Introduction Presentation of the EasyCoder 501 Ticketing ........................................... 3
Get to Know Your Printer Front View................................................................................................. 4
Rear View .................................................................................................. 4
Paper Stock Compartment ......................................................................... 5
Paper Load Internal Supply .......................................................................................... 6
External Supply ......................................................................................... 7
Maintenance Cleaning the Printhead and Print Roller .................................................... 8
External Cleaning ...................................................................................... 8
Protection Against Dust............................................................................. 8
Trouble Shooting Printout Troubles ....................................................................................... 9

UBI EasyCoder 501Ticketing – User's Manual
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Information in this manual is subject to change without prior notice and does not represent a
commitment on the part of UBI Printer AB.
© Copyright UBI Printer AB, 1994. All rights reserved. Published in Sweden.
EasyCoder and LabelShop are trademarks of United Barcode Industries (UBI).
Apple and Macintosh are registered trademarks of Apple Computer Inc.
Microsoft is a registered trademark of Microsoft Corporation.
Speedo is a trademark of Bitstream, Inc.
TrueType is a trademark of Apple Computer Inc.
Windows is a trademark of Microsoft Corporation.
FCC Notice
United States of America
WARNING:
This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance
with the instructions manual, may cause interference to radio communications. It has been tested and found to
comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are
designed to provide reasonable protection against such interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference in which case the user at his own
expense will be required to take whatever measures may be required to correct the interference.
DOC Notice
Canada
Canadian Dept. of Communication
REGULATIONS COMPLIANCE
(DOC-A)
This digital apparatus does not exceed the class A limits for radio noise emissions from a digital apparatus as set out
in the radio interference regulations of the Canadian Department of Communication.
✳ ✳ ✳
Ministère des Communications du Canada
CONFORMITE DE REGLEMENTS
(DOC-A)
Leprésentappareilnumériquen´émetpas de bruits radio-électriques dépassantleslimitesapplicablesauxappareils
numériques de classe A prescrites dans le règlement sur brouillage radioélectrique édicté par le Ministère des
Communications du Canada.
VDE Notice
Germany
ALLGEMEINE VORSCHRIFT:
Reparaturen oder sonstige Eingriffe, die sich nicht auf normale Bedienung der Maschine beziehen, dürfen
ausschließlich nur von einem ausgebildeten, zuständigen Fachmann vorgenommen werden.

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INTRODUCTION
The UBI EasyCoder 501 Ticketing is a rugged
directthermalprinterintendedforadvancedticketing
applications.
TheEasyCoder501Ticketing canbecontrolledby
a host computer using standard or custom-made
applicationsoftware,e.g.theUBILabelShoplabel-
design program for Microsoft Windows. Custom-
made applications can be written in the versatile
Basic-inspiredUBIFingerprintprogramminglan-
guage.
The printer can also be connected to an Apple
MacintoshcomputeroraPCrunningWindows3.1
andused toproduceprintouts fromstandardappli-
cationprogramslikee.g.MicrosoftWordorMicro-
soft Excel. This requires an optional printer driver
program to be installed in the computer, and – in
case of Windows – an optional parallel interface
board to be fitted in the printer.
As standard, theEasyCoder 501 Ticketing is fitted
with a scalable fonts kit that allows the use of
outlinefontsinSpeedo andTrueTypeformat,anda
real-timeclock.Optionally, apaper cutter orlabel-
takensensor, andvariousinterface boardscanalso
be fitted.
InformationontheoptionscanbefoundintheUBI
EasyCoder 501 Technical Manual, which also
describes installation and computer connection.
The following manuals supplement this User's
Manual:
• UBI Shell 3.1 Enhanced, Startup Manual
• UBI EasyCoder 501 Technical Manual
• UBI Fingerprint 5.0 Programmer's Manual
• UBI Fingerprint 5.1 Update Information
• UBI LabelShop, Operator's Manual
• UBI Windows Driver, Installation Instructions
• UBI Macintosh Driver, Installation Instructions
F1 F2 F3 F4 F5
Pause
Setup
Feed
Enter
789
456
123
.0C
Print
Power Ready Error
EasyCoder 501 E
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UBI EasyCoder 501Ticketing – User's Manual
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IMPORTANT PRINTHEAD AND RIBBON INFORMATION
The use of any thermal transfer ribbons, other than those supplied by UBI, will invalidate 
the printhead warranty. UBI thermal transfer ribbons are engineered specifically for this printhead.
The quality of thermal and thermal transfer media supplies in this printer is also of great importance 
for the quality of printing bar codes and a long life of the printhead. UBI has carefully matched the 
paper we recommend/provide to the needs of this printer. We therefore strongly advise of using
only UBI recommended/provided supplies to ensure a high quality printing.

TEAR-OFF
Load
Print
F1 F2 F3 F4 F5
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Enter
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.0C
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Power Ready Error
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GET TO KNOW YOUR PRINTER
Continued!
0
MADE IN SWEDEN
Type
Art. No.
Ser. No.
115/230 V 2.6/1.3 A 50–60 Hz
TA
230V
F1 F2 F3 F4 F5
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Enter
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EasyCoder 501 E
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LED Indicator Lamps
Display Window
Keyboard
Front Lid
Print Output Slot
External Paper Intake
Main Switch
Voltage Switch
Mains Receptacle
Provision for Optional Parallel Interface Board
Display Contrast Adjustment
Serial Interface Connector "uart1:"
Machine Sign
Cutter Interface
Connector
The front lid can be replaced by
an optional paper cutter unit.

UBI EasyCoder 501Ticketing – User's Manual
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Load
Print
GET TO KNOW YOUR PRINTER, cont'd.
The paper stock compartment becomes accessible when the
right-handdoor isswung open.Although theprinter isoperable
when this door is left opened or completely removed, you are
strongly recommended to keep it closed during normal opera-
tion,so as topreventtheprintermechanismfrombeingexposed
to dust.
Printhead Lift Knob
Thermal
Printhead
Tear-Off Edge
Label Stop Sensor
Adapter for 76 mm (3") core
F1 F2 F3 F4 F5
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Enter
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Guide
Ring
Paper Supply Spool
External
Paper Intake

UBI EasyCoder 501Ticketing – User's Manual
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PAPER LOAD
Internal Supply The EasyCoder 501 Ticketing can use an internal paper roll
with a maximum diameter of 152 mm (6").
1Turn the printhead lift knob to “Load” position.
2Fit a new paper roll on the paper supply spool and push the
roll inwards as far as it will go.
3Thread the paper underneath the guide shaft and under the
guide plate of the label stop sensor.
4Thread the paper past the print roller.
5Adjust the green guide ring so the paper is guided with a
minimum of play.
6Turn the printhead lift knob to “Print” position.
7Feed out at least one ticket by pressing the < Feed > key.
To tear off the paper, pull it downwards.
F1 F2 F3 F4 F5
Pause
Setup
Feed
Enter
789
456
123
.0C
Print
Power Ready Error
EasyCoder 501 E
Ticket ing

UBI EasyCoder 501Ticketing – User's Manual
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PAPER LOAD, cont'd.
External Supply The EasyCoder 501 Ticketing can use various types of external
supplies, e.g. stacks of fan-folded tickets or an external paper
roll. When the external paper intake is used for stacks placed
behindtheprinter,the top ofthestackshould notbehigherthan
the intake.
1Turn the printhead lift knob to “Load” position.
2Thread the paper through the external paper intake on the
printer's rear plate. The outer guide is adjustable to fit
different paper widths.
3Thread the paper underneath the guide shaft and under the
guide plate of the label stop sensor.
4Thread the paper past the print roller.
5Adjust the green guide ring so the paper is guided with a
minimum of play.
6Turn the printhead lift knob to “Print” position.
7Feed out at least one ticket by pressing the < Feed > key.
Note!
When an external paper supply is used, take precautions to
protect the paper stock from sand, grit and other hard particle,
that may damage the printhead.

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Cleaning on a regular basis is important for life of the printer
and for the printout quality.
1Turn the printhead lift knob to “Load” position and remove
the paper web.
2Insert a Printhead Cleaning Card into the print mechanism,
allowing 2–3 cm (1") to extend in front of the printhead.
3Turn the knob clockwise to “Print”position and slowly pull
out the cleaning card. Allow the Cleaning Card to dry for a
few seconds and repeat the procedure.
4Using a piece of cloth or blotting paper slightly moistened
with isopropanol, clean the print roller and the tear-off edge.
5Important!
Allow a couple of minutes for the cleaned parts to get dry
before loading the paper.
Wipe the outside surfaces using a damp piece of cloth. If
necessary, add a mild detergent. Be careful not to allow any
water to penetrate into the interior of the printer.
Protect paper from dust by always keeping the stock compart-
ment door closed. In case of an external paper supply, it is
strongly recommended that both the actual supply and the web
pathbeprotectedbysomekindofdustcover.Dirt,sand,gritetc.
may rapidly cause irreparable damage to the printhead.
MAINTENANCE
Cleaning the Printhead and
Print Roller
WARNING!
The printhead and print roller
are very delicate.
Never use any tools to remove stuck
labels or to clean the printhead.
CAUTION!
Remove the power cord
before cleaning.
Dangerous voltage!
External Cleaning
Protection Against Dust
Cleaning Card
Lift Knob
Load
Print
A
B
F1 F2 F3 F4 F5
Pause
Setup
Feed
Enter
789
456
123
.0C
Print
Power Ready Error
EasyCoder 501 E
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UBI EasyCoder 501Ticketing – User's Manual
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Symptom Possible Cause Remedy Refer to
Overallweak printout Printheadpressure too low Adjustboth knobs Technical Manual
WrongPaper type setup Check/change TechnicalManual
LowContrast setup Check/change TechnicalManual
Wornprinthead Check/replace TechnicalManual
Wrongprinthead voltage Check/repairCPU ☎ Call Service
Printoutweaker on one side Unevenprinthead pressure Adjust outerknob Technical Manual
Weakspots Foreignparticles onpaper/ribbon Remove n.a.
Poorpaper quality Useother media Technical Manual
Wornprinthead Check/replace TechnicalManual
Wornpressing roller Check/replace ☎ CallService
Overalldark printout Printheadpressure too high Adjustboth knobs Technical Manual
WrongPaper Type setup Check/change Technical Manual
HighContrast setup Check/change TechnicalManual
Wrongprinthead voltage Check/repairCPU ☎ Call Service
Excessivebleeding Printheadpressure too high Adjustboth knobs Technical Manual
WrongPaper Type setup Check/change Technical Manual
Contrastsetup too high Check/change TechnicalManual
Faultyenergy control CheckCPU board ☎ Call Service
Darklines along paper web Foreignobjects on printhead Check/clean User'sManual p. 8
Whitelines along paper web Printheaddirty Check/clean User'sManual p. 8
Missingdots on printhead Replaceprinthead Technical Manual
Largepart of dot line missing WrongX-start or Width setup Check/change TechnicalManual
Failingprinthead Check/replace TechnicalManual
Failingstrobe signal CheckCPU-board ☎ Call Service
Lastpart of label missing Toosmall image buffer Check/increase TechnicalManual
Printoutmissing along inner edge Bad paper alignment Adjust User's Manualp. 6
X-startsetup too low Check/increase Technical Manual
TROUBLE SHOOTING
Printout Troubles Thelistbelowisintendedtohelptheoperatortocorrectpossible
printouttroublesorflawsinprintoutquality,andtodecidewhen
assistance from the Service Dept. of the nearest UBI distributor
is required. Note that most problems are due to operating errors
or normal wear of the printhead.

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NOTES