Ubiquiti UniFi Cloud Key Gen2 User manual

UniFiCloudKeyGen2
LCDScreen
PackageContents
SystemRequirements
MobileApp:LatestversionoftheUniFiApp(availableontheAppStore®and
GooglePlay™).
WebBrowser:LatestGoogleChromebrowser(Otherbrowsersmayhave
limitedfunctionality.)
HardwareOverview
UniFiNetworkControllername
CurrentWANbandwidthusage
UCKG2QuickStartGuide

ResetButton
PowerButton
USBTypeCPowerPort
microSDSlot
EthernetPort
StatusofNetworkCloudAccess
NumberofmanagedUniFiAccessPoints
Numberofclientdevicesonthenetwork
TheResetButtonservestwofunctions:
RestartPressandreleasetheResetbuttonquickly.
RestoretoFactoryDefaultSettingsPressandholdtheResetbuttonfor
morethanfiveseconds,untilthestatusLEDbeginsflashingwhite.
PresstoturntheCloudKeyGen2onoroff.
UsedforpowerifPoEisnotavailable.QuickCharge2.0orQuickCharge3.0
compliantUSBpoweradapterisrequired.
Optionalslotusedforexternalbackup(microSDcardnotincluded).
ConnectstoagigabitswitchportonyourLAN.Powercanbeprovidedbyan
802.3afPoEswitch,suchastheUniFiPoESwitch.

LED
RackMountNotch
13PinConnector
White Deviceisreadytobeconfigured
FlashingWhite
Deviceisbootingup
Deviceisinitializing/deinitializing
HeartbeatWhite Firmwareupdateinprocess
Blue Deviceisconfiguredandready
FlashingBlue
Mainpowerhasbeenlostanddeviceiscounting
down.
Ifpowerisrestoredwithin10seconds,thedevice
willreturntoitspreviousstate.Ifpowerisnot
restoredwithin10seconds,thedevicewillsafely
shutdown.
SlowFlashingBlue ClientconnectedtodeviceviaBluetooth(BLE)
FlashingWhite/Blue
Deviceisinrecoverymode.
TheLEDwillcyclethroughapatternatone
secondintervals,betweenoff,white,andblue.
SecurestheCloudKeyGen2intothedockingbayoftheoptionalRackmount
Accessory,modelCKG2RM(soldseparately).TheRackmountAccessory
allowsyoutoinstalltheCloudKeyGen2inastandard19"rack.
ConnectstheCloudKeyGen2totheoptionalRackmountAccessory,model
CKG2RM(soldseparately).TheCKG2RMhasadockingbayfortheCloud
KeyGen2andallowsyoutoinstallitinastandard19"rack.
HardwareInstallation
1.

1.
2.
PoweringtheUniFiCloudKey
Usean802.3afcompliantswitch,suchasaUniFiPoESwitch,oraUSBpower
source(notincluded).
UniFiSwitch

OptionalRackmountAccessory
1.
2.

3.
4.InserttheCloudKeyGen2intothedockingbayoncethefollowingthree
conditionsaremet:
a.The13pinconnectorisfaceup
b.TheLCDscreenisfaceforward
c.ThereisnoEthernetcableconnectedtotheEthernetPortontheCloudKey
Gen2
Warning:Topreventcreatingalooporotherunfavorablebehavioronthe
network,onlyoneEthernetconnectionshouldbeused.Donotusethe
EthernetportontheCloudKeyGen2andtheRackmountAccessory

simultaneously.
SettingUpUniFiNetworkviaApp
1.
2.

3.
4.
5.

6.
7.
8.

9.

ChromeInstructions
UsetheChromewebbrowsertosetupyourCloudKeyGen2.
1.EnsurethatyourhostsystemisonthesameLayer2networkastheCloudKey
Gen2.
2.LaunchtheChromewebbrowserandtypetheIPaddressofyourCloudKey
Gen2intotheaddressfield.Pressenter(PC)orreturn(Mac).
Note:TheIPaddressofyourcontrollercanbefoundonthefrontpanel
LCDofyourCloudKeyGen2.
3.
SettingUpUniFiNetwork
1.

2.
3.
4.

5.
6.
AccessingUniFiNetwork

AccessingUniFiNetwork
1.
2.
3.

ControllerSections
Icon Description
TheDashboardscreenprovidesavisualoverviewofyournetwork’s
status,includinglatencyandthroughputinformationforeachclientand
device.
TheStatisticsscreenprovidesavisualrepresentationoftheclientsand
networktrafficonyourmanagedUniFiNetworknetwork.
TheMapsectionallowsyoutocreatemaps(eitheruploadcustom
imagesofyourlocation(s)oruseGoogleMaps™)foravisual
representationofyourNetworknetworkandalsoviewyoursystem
topology.
TheDevicesscreendisplaysalistofUniFidevicesmanagedbyyour
Networkcontroller.
TheClientsscreendisplaysalistofclientsconnectedtoUniFidevices
managedbyyourNetworkcontroller.
TheInsightsscreenlistsdetailedinformationaboutlocaland
surroundingwirelessnetworks,clientanddevicestatistics,securityand
connectiondetail,andothercontrolleraccessinformation.
TheReleaseNoteswindowprovidesinformationanddetailsonthe
incorporatedchangesand/orupdatestothelatestUniFiNetwork
controllersoftware.
TheEventsscreenprovidesalistofalleventsandactivitytakingplace
onyournetwork,includingerrorsandwarnings.
TheAlertswindowprovidesalistofalertsandeventsoccurringon
yournetwork.
TheSettingsscreenprovidesdetailedinformationaboutyourUniFi
Networkcontrollerandallowsyoutoadd/change/updatethesite
configuration.
TheLiveChatSupportscreenprovidesaccesstoaUniFiprofessional
supportrepresentativeavailablevialivechat24/7.
Specifications

UCKG2
Dimensions 27.10x46.80x119.75mm
(1.07x1.84x4.71")
Weight 172g(6.07oz)
Enclosure Aluminum
ManagementInterface UniFiApp;UniFiController
NetworkingInterface(s) (1)10/100/1000EthernetPort
Buttons (1)Power;(1)ResettoDefaults
PowerSupply 802.3afPoEorUSBC5VDC,Minimum1A
Max.PowerConsumption 5W
OperatingTemperature 0to35°C
(32to104°F)
OperatingHumidity 20to80%Noncondensing
Certifications CE,FCC,IC
SafetyNotices
1.Read,follow,andkeeptheseinstructions.
2.Heedallwarnings.
3.Onlyuseattachments/accessoriesspecifiedbythemanufacturer.
WARNING:Donotusethisproductinlocationthatcanbesubmergedbywater.
WARNING:Avoidusingthisproductduringanelectricalstorm.Theremaybea
remoteriskofelectricshockfromlightning.
ElectricalSafetyInformation
1.Complianceisrequiredwithrespecttovoltage,frequency,andcurrentrequirements
indicatedonthemanufacturer’slabel.Connectiontoadifferentpowersourcethanthose
specifiedmayresultinimproperoperation,damagetotheequipmentorposeafirehazardif
thelimitationsarenotfollowed.
2.Therearenooperatorserviceablepartsinsidethisequipment.Serviceshouldbeprovided
onlybyaqualifiedservicetechnician.
LimitedWarranty
ui.com/support/warranty
Thelimitedwarrantyrequirestheuseofarbitrationtoresolvedisputesonanindividualbasis,
and,whereapplicable,specifyarbitrationinsteadofjurytrialsorclassactions.

Compliance
FCC
Changesormodificationsnotexpresslyapprovedbythepartyresponsibleforcompliancecould
voidtheuser’sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwo
conditions.
1.Thisdevicemaynotcauseharmfulinterference,and
2.Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycause
undesiredoperation.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable
protectionagainstharmfulinterferencewhentheequipmentisoperatedinacommercial
environment.Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergyand,if
notinstalledandusedinaccordancewiththeinstructionmanual,maycauseharmful
interferencetoradiocommunications.Operationsofthisequipmentinaresidentialareaislikely
tocauseharmfulinterferenceinwhichcasetheuserwillberequiredtocorrecttheinterference
athisownexpense.
ThisradiotransmitterhasbeenapprovedbyFCC.
ISEDCanada
CANICES3(A)/NMB3(A)
ThisdevicecomplieswithISEDCanadalicenceexemptRSSstandard(s).Operationissubject
tothefollowingtwoconditions:
1.Thisdevicemaynotcauseinterference,and
2.Thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesired
operationofthedevice.
ThisradiotransmitterhasbeenapprovedbyISEDCanada.
CANICES3(A)/NMB3(A)
LeprésentappareilestconformeauxCNRd’ISDECanadaapplicablesauxappareilsradio
exemptsdelicence.L’exploitationestautoriséeauxdeuxconditionssuivantes:
1.l’appareilnedoitpasproduiredebrouillage;
2.l’appareildoitacceptertoutbrouillageradioélectriquesubi,mêmesilebrouillageest
susceptibled’encompromettrelefonctionnement.
LeprésentémetteurradioaétéapprouvéparISDECanada.
IMPORTANTNOTE
RadiationExposureStatement
Thisequipmentcomplieswithradiationexposurelimitssetforthforanuncontrolled
environment.
Thisequipmentshouldbeinstalledandoperatedwithminimumdistance20cmbetweenthe

radiatorandyourbody.
Thistransmittermustnotbecolocatedoroperatinginconjunctionwithanyotherantennaor
transmitter.
AVISIMPORTANT
Déclarationsurl’expositionauxrayonnements
Cetéquipementestconformeauxlimitesprévuespourl’expositionauxrayonnementsdans
unenvironnementnoncontrôlé.
Lorsdel’installationetdelamiseenfonctionnementdel’équipement,assurezvousqu’ilyait
unedistanceminimalede20cmentrel’élémentrayonnantetvous.
Cetémetteurnedoitêtreinstalléàproximitéd’aucuneautreantennenid’aucunautre
émetteur,etnedoitêtreutiliséconjointementàaucunautredecesappareils.
AustraliaandNewZealand
Warning:ThisequipmentiscompliantwithClassAofCISPR32.Inaresidential
environmentthisequipmentmaycauseradiointerference.
Brazil
Nota:Esteequipamentonãotemdireitoàproteçãocontrainterferênciaprejudiciale
nãopodecausarinterferênciaemsistemasdevidamenteautorizados.
CEMarking
CEmarkingonthisproductrepresentstheproductisincompliancewithalldirectivesthatare
applicabletoit.
CountryList
AT BE BG CY CZ DE DK EE EL ES FI FR HR HU
IE IT LV LT LU MT NL PL PT RO SE SI SK UK
BFWA(BroadbandFixedWirelessAccess)membersnotedinblue
Note:ThisdevicemeetsMax.TXpowerlimitperETSIregulations.
Thefollowingapplytoproductsthatoperateinthe5GHzfrequencyrange:
Note:Thisdeviceisrestrictedtoindooruseonlywhenoperatinginthe51505350
MHzfrequencyrangewithinallmemberstates.
Note:Allcountrieslistedmayoperateat30dBm.BFWAmemberstatesmayoperate
at36dBm.

at36dBm.
Note:Operationinthe5.8GHzfrequencybandisprohibitedinBFWAmemberstates.
Othercountrieslistedmayusethe5.8GHzfrequencyband.
WEEEComplianceStatement
DeclarationofConformity
OnlineResources
©2021UbiquitiInc.Allrightsreserved.