UCOCARE P1 User manual

Video Doorbell and Wireless Chime
Quick Start Guide
V4

Table of Content
What’s Included 2
Surprise! 1
Product Overview
1.Meet Our Video Doorbell
2.Meet Our Wireless Chime
3
3
5
APP Download and Device Setup
1.APP Installation
2.Account Registration
3.Device Setup
6
6
7
8
Wireless Chime Connection 12
Install the Video Doorbell 14
Recharge the Video Doorbell15
Troubleshooting 16

What’s Included
Video Doorbell Screw Hole
Positioning-Card
Chime with 3 of
AAA Batteries
Screw & Tools 2 x Stickers Micro USB Charging Cable
User Manual
2
User Manual

Product Overview
1
2
3
4
5
6
7
8
9
10
12
1
2
3
4
5
6
7
8
9
10
11
12
FHD Optical Lens
PIR Motion sensor
Microphone
LED Indicator
Doorbell Button
Safety Screw
Anti-theft Alarm Button
Reset key
USB charge port
Micro SD card slot
Charging indicator
Speaker
1.Meet Our Video Doorbell
3
(Front Side)
(Bottom Side)
(Back Side) (Left Side)
11 8
10
9

Product Overview
Doorbell Button Short press for more than 1 second to power on the device;
Long press for more than 5 seconds to power off the device.
Reset Key
Press and hold RESET for 5 seconds to reset
the device. You will hear 'Bugu' sound from the
device if reset successfully
Micro SD Card
Slot
Support local micro SD card storage (maximum
up to 128G)
Charging Indicator Red: charging
Blue: fully charged
LED Indicator
Solid on red: Device is abnormal
Flashing red slowly: Ready for Wi-Fi
connection
Flashing red quickly: Wi-Fi connecting
Solid on blue : Wi-Fi connected Successfully
Microphone Capture sound for your videos
PIR Sensor Can detect moving objects up to 50FT away
Speaker
USB charge port
Two-way audio output
Use micro USB cable or use 5V/2A USB charger
(not as standard) to charge the video doorbell
4

Product Overview
2.Meet Our Wireless Chime
1 2 3 4
5
1
5
2
3
4
Ringtone button Battery Slots
Horn
Indicator light
Connection/volume button: long press to link the doorbell, and short
press to change the volume(3 levels of volume adjustments)
5
(Back Side)(Left Side)
(Bottom Side)
(Front Side) (Right Side)

APP Download and Device Setup
1.APP Installation
Notes:
Please ALLOW the below two permissions when using the APP at
the first time.
1 Allow ‘CloudEdge’ to access mobile cellular data and WLAN,
otherwise you will not be able to add devices.
2 Allow ‘CloudEdge’ to receive messages, otherwise the phone will
not receive push notifications when motion sensor is triggered or
doorbell button is pressed.
6
Method 1: Download the ‘CloudEdge’ APP from the APP Store (iOS
devices) or Google Play (Android devices).
Method 2: Scan the QR code below to download the app.

2. Account Registration
APP Download and Device Setup
Step 1: Open the App, tap ‘‘Sign up now’’ to register. If you do
already have an account, tap “Log In” to log in.
Step 2: Enter your email address or phone number (email address is
recommended), and check the privacy agreement.Then enter the
nick name and password.
Notes:
1) Please tap “Agree” the “User Agreement and Privacy Policy”;
2) If the verification code times out, please try again later;
3) If you cannot find the verification code in your email, please check
the spam.
Step 1 Step 2 Step 3
7

3.Device Setup
APP Download and Device Setup
1. Tap ‘Add Device’
2. Select ‘Smart Doorbell’ and tap ‘Smart Video Doorbell’
3. Short press the Doorbell Button for about 1 second to power on
the device
1 2 3
4. Tap ‘Next’
5. Please long press and hold the Reset Key to reset the device, and
wait till the LED indicator to flash RED, tap ‘Next’. (If you cannot find
the Reset Key, please refer to the Tips (3) in the end of this part)
8

6. Select your 2.4Ghz wifi network, and enter the wifi passwords
correctly. (If your wifi network is the combined network of the 2.4Ghz
and 5GHz network, please refer to Tips (4) in the end of this part)
4 5 6
7. Prepare for the QR Code scanning
8. Use the doorbell’s camera to scan the QR code shown on your
phone screen (not the QR code below on this user manual)
9. Wait for the connection
APP Download and Device Setup 9

3) Please use a card pin or the pen point to press and hold the Reset Key to
reset the device, you should hear a sound ‘Bugu’ from the device, which
means the device is reset successfully, and please wait till the LED indicator
to flash RED. To find the Reset Key, please remove the mounting bracket from
the device,open the silicon cover on the left side of the device, and you will
find the Reset Key.
APP Download and Device Setup
4) Please be noted that our device only supports 2.4Ghz wifi network. Please
select the 2.4Ghz wifi network on the Step 6. If your wifi network is a
combined network of the 2.4Ghz and the 5Ghz networks, please change it into
two separate networks. Here are the steps for your convenience on how to
change the combined network into two separated networks.
a. Go to the router's 'Wireless network settings' page.
b. Find the 2.4Ghz settings page, change the Wi-Fi name (SSID) to 'XX-2.4G',
and save the settings.
c. Find the 5Ghz settings page, change the Wi-Fi name (SSID) to 'XX-5G', and
save the settings.
d. After the name is changed, you can find 'XX-2.4G' and 'XX-5G' respectively in
the Wi-Fi search page of the phone.
11

Wireless Chime Connection
1. Power on the wireless chime
Please remove the AAA battery protective film first and mount the
batteries in the correct direction per the positive and negative marks
on the slot of the wireless chime.(The model of the battery in the
wireless chime is the AAA battery, you can easily get the replacement
from the market if the provided one is dead.The AAA battery is not
rechargeable.)
2. Long press the Connection/Volume Button, and the indicator light
flashing Blue, which means that the wireless chime is ready to link.
12

Wireless Chime Connection
4. Chime settings
To change the volume of the wireless chime, please short press the
Connection/Volume Button to change the volume.
2
1
To change the ringtone of the wireless chime, please short press
the Ringtone button to select your likes.
1 2
Tips
1. You can link unlimited chimes to one video doorbell, and vice versa.
2. Long press the Connection/Volume button to get the chime ready
to link or get the chime disconnected with the connected video
doorbell.
13
3. Within 5 seconds after you completed step 2, please short press
the button of the video doorbell to link. The chime will sing, which
means that the connection is successful. (please place the video
doorbell close to the wireless chime before setting up their connec-
tion)

Install the Video Doorbell
1. Take off the mounting bracket from the video doorbell
2. Mount the bracket on the wall：
Option1：Mark the screw holes and mount the bracket on your wall
using the provided screws.
Option 2: Using the adhesive stickers, which are very sturdy. Please
be noted that the adhesive stickers take approximately 1 hour to
reach half of the maximum bond strength and 72 hours to reach the
final bond strength.
Option 1 Option 2
3.Mount the device into the fixed bracket.
4.Tighten the security screw at the bottom of the bracket
5.All set! Press the doorbell button to have a test.
14

Recharge the VideoDoorbell
When the batteries are being charged, the red light that next to the
USB port is on; and when the batteries are fully charged, the blue
light that next to the USB port is on.
Tips:
1.The built-in battery is not fully charged and the device is powered
off due to the shipping safety regulations.
2.Please FULLY CHARGE the device before first use.
15
Please use a 5V/2A micro USB cable (included) or a 5V/2A USB
charger (not included) to charge the video doorbell. (A full charge
takes about 8-12 hours.)

Troubleshooting
1. APP can't be registered successfully
Please check if the network of the mobile phone is normal;
Please tick the software service agreement and privacy policy;
Please check if the verification code is in the spam mail;
Please use WIFI to register if mobile network cannot be registered.
If the mobile network and WIFI prompts cannot obtain the server
address, please check if other software can be used normally;
During installation, please allow the app to obtain your location
and all permissions, the system will automatically arrange the best
server;
If above solutions still can't be effective, we recommend you to
uninstall and install the app again, the current location and all
permissions are allowed during the installation
2. Unable to connect to the network
1) Unable to connect to WiFi:
Please enable the DHCP of the router;
Please make sure the camera is not in the blacklist in MAC settings
of the router;
Turn off the 5GHz WiFi in the router (Note: Please contact the router
manufacturer if you can't turn off the 5Ghz WiFi);
After connecting to the 2.4GHz WiFi, please check your mobile phone
if it can access the Internet;
Make sure the network of your mobile devices are under the same
network router of the camera;
After the network is normal, reset the camera and reconnect.
16

Troubleshooting
3. No pop-up message for motion detection alarm
4. Motion detection messages prompt frequently
5. Cloud Storage and SD Card Storage?
2) WiFi password reason
Check the WiFi password connected of the camera same as the
WiFi password of the connected router.
Check if the entered WiFi password has space or special characters
(@,#,%,&).
3) Disconnected 5Ghz WiFi, unable to connect to WiFi
Turn off the 5Ghz network and keep the 2.4Ghz network.
Disconnect the router and then restart the camera;
WiFi name should not contains words like ‘5Ghz’
Enable permission setting in the system settings of mobile device
to allow APP to receive message push notification;
Some Android phones cannot receive the alarm push information;
Please turn on the motion detection in APP;
SMS and email reminders are not supported at this time.
If motion detection sensitivity is too high, light changes also can
cause alarm;
Reduce sensitivity of alarms (recommended low level)
17
You can choose either use local SD card or cloud to save the
videos. This product does not include an SD card. If you need an SD
card to store your files, please purchase it by yourself. It’s required
that the SD card supports 8-128G capacity and FAT32 format. The
standard Class 10 SD card is recommended.
You can also use the cloud storage (free for 7 days), but subscrip-
tion fee is required. It’s optional.

Troubleshooting
6. After inserting SD, it displays damaged
7. How to share the device?
18
Before inserting the SD card, disconnect the power. Connect the
power to start after plugging in the card;
The SD card must be formatted on the computer before using the SD
card
This function can be achieved via “Device Share”.
1) Firstly your family needs to install the app, sign up a new account,
login in the new account, and from the APP please find the QR code of
the new account;
2) Open your device, login in your “Cloudedge” account, go to the
setting page and tap “Device Share”, tap “Add” and tap “Scan QR Code”.
Use your phone’s camera to scan the QR code of the new account that
you want to share with.
Product Name: Video Doorbell
Brand：UCOCARE
Model Number/Type: P1
Batch Number: SJ98371573
Manufacturer: Xinyi Shangyiyuan Dianzi Shangwu Youxian Gongsi
Customers Contact Email: [email protected]