Nova Illuminator Ran e
14
TROUBLESHOOTING
Proble Probable Causes Re edy
Illuminator dead – LED
indicator on desk top PSU
not illuminated
Mains supply off Check supply and reinstate
Loose mains plu Check plu s
PSU faulty Replace PSU
Illuminator dead – LED
indicator on desk top PSU
illuminated, but LCD
display on Illuminator not
illuminated
Loose DC plu Check plu
PSU faulty Check PSU output – Replace PSU
Illuminator Faulty Replace Illuminator
Illuminator no li ht
output – LED, but LCD
display on Illuminator is
illuminated
If pro ramme Mode is set to “REMO”, illuminator may
have been switched off usin RF remote control Switch array on usin RF remote control
LED array/driver faulty Replace Illuminator
RF remote controller
ran e reduced
Remote batteries failin Replace batteries as per User Guide
Another RF device causin interference Check for another RF device in same area
RF remote control needs resettin Remove and reinsert batteries as per User Guide
RF remote failin Replace remote
Illuminator receiver failin Replace Illuminator
Illuminator won’t respond
to RF remote controller
Illuminator not in Remote mode Check mode pro rammin and set to “REMO”
Remote batteries failed Replace batteries as per User Guide
RF remote control needs resettin Remove and reinsert batteries as per User Guide
RF remote failed Replace remote
Illuminator receiver failed Replace Illuminator
Not respondin to DMX –
no rotatin symbol on
LCD display
Illuminator not in “DMX”mode Check mode pro rammin and set to “DMX”
DMX address incorrectly set Chan e address on illuminator or DMX controller
No DMX si nal from controller Check DMX controller for correct settin
Wirin fault on DMX cables/connections Check cable connections and repair as necessary
DMX driver failure Chan e Illuminator
Not fully respondin to
DMX – some but not all
colors controllable, no
rotatin symbol on LCD
display
Illuminator address out of ran e – not 5 available
channels on DMX controller
Chan e address on illuminator or DMX controller to make 6
channels available
Not respondin to DMX –
no li ht output, rotatin
symbol on LCD display
Incorrect address set on illuminator or controller Check addresses
No values set in DMX channel Check DMX controller channel values
Channel 6 value hi h (251-255) switchin off the array Reduce channel 6 value to <251
LED array/driver failed Chan e illuminator
Unit in Master mode but
Twinkle wheel not movin
Twinkle Motor switched off Check “TWNK” mode settin
Internal component/motor failure Replace Illuminator
Poor li ht output on fiber
Unit needs cleanin Carefully clean the LED lens with a dry cloth
Clean fiber common end
Fiber port connector not plu ed in correctly Ensure plu ed in correctly and secured with lockin screw