Uniden UIP1869V User manual

UIP1869V
OWNER'S
MANUAL

[1]
www.uniden.com
WELCOME /FEATURES 2
TERMINOLOGY 4
CONTROLS & FUNCTIONS 5
GETTING STARTED 7
Setting up your Broadband Phone 7
Expanding Your Phone 15
Installing the Beltclip 18
Optional Headset Installation 18
Installing Uniden's Cordless Telephone Customization Tool 19
Using the Interface 20
Main Menu Options 25
Global Setup 27
Setting Up the Handset 31
Setting Display Options 37
BASICS 40
Using Your Phone 40
Redialing a Call 43
Adjusting the Ringer and Speaker Volume 45
Privacy Mode 47
Muting the Ringer 47
Muting the Microphone 48
Find Handset 48
Handset Conferencing 49
Using One Touch Voice Mail Access 50
PHONEBOOK 51
Using the Handset Phonebook 51
Using the Base Phonebook 58
Using Speed Dial 63
CALLER ID 64
Using Caller ID 64
MULTI-HANDSET FEATURES 68
Multi-Handset Features 68
Using the Room/Baby Monitor 69
Using the Intercom 70
Transferring a Call 71
TROUBLESHOOTING 73
Troubleshooting 73
ADDITIONAL INFORMATION 81
Note on Power Sources 81
General Information 83
PRECAUTIONS & WARRANTY 84
I.C. NOTICE 85
INDEX 86
Contents

WELCOME/FEATURES [2]
www.uniden.com
With the UIP1869V broadband Internet telephone, Vonage's Internet phone service and
your broadband connection, you can access the Internet and make phone calls
simultaneously. The UIP1869V connects directly to your broadband modem. It separates
voice signals from data signals and sends voice traffic to its cordless handsets and data
traffic to your computer.
If you a have a local switch or router supporting a LAN, the UIP1869V will pass all Data
traffic through to your LAN.
Note: Illustrations in this manual are used for explanation purposes.
Some illustrations in this manual may differ from the actual unit.
• 5.8GHz Digital Expandable
• Corded/Cordless Telephone System
• Caller ID/Call Waiting
• 100 Programmable Memory Locations in the Base and Each Cordless Handset
• Downloadable Images
• Recordable Ringer Tone
WELCOME/FEATURES
Welcome
Features

[3] WELCOME/FEATURES
www.uniden.com
This series features AutoTalk™and AutoStandby™. AutoTalk allows you to answer a call by just removing
the handset from the cradle so you don't have to waste time pushing buttons. AutoStandby allows you to
hang up by simply returning the handset to the cradle.
To protect you against mis-billed calls that might result from your phone being activated by other
equipment, this series has Random Code™digital security, which automatically selects one of more than
10,000,000 digital security codes for the handset and base.
Digital Spread Spectrum Technology uses a wider frequency band than standard digital transmissions. The
result is a more secure conversation with the clarity of digital sound, extended range, and minimal
interference from other cordless phones.
IntegriSound™Built in sound quality which provides life-like conversations.
With DirectLink™mode, you can use two or more handsets as radio transceivers (walkie-talkies).
Be sure to visit our web site: www.uniden.com
Uniden®is a registered trademark of Uniden America Corporation.
AutoTalk, AutoStandby, DirectLink, IntegriSound and Random Code are trademarks of Uniden America.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Vonage®, The Broadband Phone Company®, and Vonage Digital Voice®are registered service marks owned
and used under license from Vonage Marketing, Inc., a wholly-owned subsidiary of Vonage Holdings Corp.
WELCOME/FEATURES

TERMINOLOGY [4]
www.uniden.com
Accessibility
If you have a disability and need customer service assistance or if you have any questions about how
Uniden's products can accommodate persons with disabilities, please call the accessibility voice/TTY
line:1-800-874-9314
A representative is available to talk to you M-F, 8:00 am to 5:00 pm, CST. After hours, you can leave us a
message, and we will call you back. Information is also available on our website, www.uniden.com, under
the "Accessibility" link.
Terminology
•Standby Mode - The handset maybe sitting or off the cradle, but is NOT in use. talk/flash or speaker has
not been pressed. The corded base handset is on the base and speaker on the base has not
been pressed. No dial tone is present.
•Talk Mode - The handset is off the cradle and talk/flash or speaker has been pressed, or pick up the
corded base handset and speaker on the base is pressed and enabling a dial tone.
•VoIP - Voice over Internet Protocol, a method of sending voice signals over broadband Internet
connections.
•Station - The main base or any registered handset.
•Configuration utility - The internal user interface that allows you to change configurations settings in the
UIP1869V. You can access the configuration utility with an Internet web browser.
TERMINOLOGY

[5] CONTROLS & FUNCTIONS www.uniden.com
Controls & Functions
1. New Message LED
2. Volume (up) (P. 45)
3. Volume (down) (P. 45)
4. Talk/flash (P. 40 & 41)
5. Back/hold/intercom
(P. 23, 42 & 70)
6.
*
/tone (P. 65)
7. Ear Speaker
8. Soft keys (P. 22)
9. end (P. 40)
10.Joystick (P. 23)
11.speaker (P. 40)
12.#(P. 65)
13.Handset Microphone
14.Handset Charging Contacts
15.Handset Antenna
16.Beltclip Hole
17.Speakerphone Speaker and Ringer
18.Headset Jack
19.Handset Battery Compartment
20.USB jack
1
2
3
4
5
8
7
13
14
10
11
9
17
19
18
16
15
20
6 12
CONTROLS &
FUNCTIONS

CONTROLS & FUNCTIONS [6] www.uniden.com
26
27
24
25
23
32
33
31 3940302928
41 42 43 44 45 46
21 22
35
36
37
38
34
LEDs
Power
Power
Status
LAN
Status
WAN
Status
Inactive
LED
Phone1
Status
Phone 2
Status
LAN WAN Phone1 Phone2
21. phonebook ( P. 51 )
22. In use LED
23. New Message LED
24. call id (P. 64)
25. Corded Base Handset
26. Base Speaker
27. Curl Cord
28. intercom/hold (P. 70 & 42)
29. find handset (P. 48)
30. do not disturb /DND LED (P. 47)
31. /tone/<(P. 66)
32. LCD Display
33. /vol
/(volume up/down)
(P. 45 & P. 28)
34. soft Keys (P. 22)
35. speaker/speaker LED (P. 40)
36. flash (P. 41)
37. mute
(P. 48)
38. exit
( P. 58 )
39. mic (microphone)
40. #/> (P. 66)
41. Phone 1 port
42. Phone 2 port
43. Internet (WAN) port
44. Ethernet (LAN) port
45. Reset switch
46. Power port
CONTROLS &
FUNCTIONS

[7] GETTING STARTED www.uniden.com
Setting up your Broadband Phone
Safety Recommendations
To ensure general safety, follow these guidelines:
• Do not open or disassemble this product.
• Do not expose the product to moisture.
• Do not perform any action that creates a potential hazard to people or makes the
equipment unsafe.
• Ultimate disposal of this product should be handled according to all national laws and
regulations.
• Do not touch the wires on the cable ports or the wires of cables connected to a port as
hazardous voltage may be present on these wires when the equipment is powered on.
• The plug-socket combination must be accessible at all times because it serves as the power
disconnect.
• To avoid electric shock, do not connect the UIP1869V to any RJ-11 telephone wall jacks.
Use caution when connecting cables. This could damage the UIP1869V or the telephone
wiring in the building.
• Do not work on the system or connect or disconnect cables if lightning or thunder are
present in your area.
• Do not cover or block the air vents on the top or bottom surface of the UIP1869V.
Overheating can cause permanent damage to the unit.
• Read the instructions completely before connecting the system to its power source.
GETTING STARTED

GETTING STARTED [8] www.uniden.com
911 Service Notice
911 dialing is not automatic.
Vonage services do not include traditional 911 emergency dialing. You must
successfully activate the 911 dialing feature (register and subscribe) by following the
instructions at www.vonage.com/911. Vonage's version of 911 is outlined in the
Vonage User Guide; your responsibilities as a Vonage subscriber are outlined in the
Vonage Terms of Service contract. It is important you read these documents (included
with your broadband phone) and understand this feature and its limitations.
Before You Start!
To activate your broadband Internet phone service visit www.vonage.com/activate.
You will need your MAC address, a twelve-character ID that identifies your
UIP1869V. The MAC address is located on the bottom of your UIP1869V broadband
phone. Be sure to enter all of the characters exactly as they appear on the sticker.
(All letters should be upper-case.)
Note: If you are an existing Vonage customer and are upgrading your device, please
call our customer care department at 1-VONAGE-HELP (1-866-243-4357). Customer
Care is available 24 hours a day, 7 days a week.
STEP 1: Check Your Equipment
Check your broadband setup and the other equipment you will need:
• A broadband modem and a broadband Internet connection
• A computer with an Ethernet port (or a local Ethernet switch or router)
• Two CAT-5 Ethernet cables
• If you subscribe to a second phone line or want to use a backup phone off of the
UIP1869V, you will need a standard telephone cable (RJ-11)
If you ordered your
UIP1869V directly from
Vonage, it will already
be activated for you.
note
GETTING STARTED

[9] GETTING STARTED www.uniden.com
Check Your Broadband Configuration
The UIP1869V supports the two most common broadband connection protocols:
DHCP and PPPoE. If your broadband connection uses DHCP, you do not need to
change any settings on the UIP1869V. If your broadband connection uses PPPoE,
you will need to enter your user name and password in Step 3.
If your broadband provider has given you a static IP address, you will need a special
configuration for your UIP1869V. See the User Interface Guide at www.uniden.com/
voip for more information on configuring for static IP addresses.
STEP 2: Connect Your UIP1869V
Once your account is set up, you can connect your UIP1869V.
1) Use the coil cord to connect the corded handset to the base.
2) Use the blue Ethernet cable to connect your broadband modem to the blue RJ-45 port
labeled Internet (WAN). If you have a home router then use the blue Ethernet cable to
connect one of the LAN ports on your router to the Internet (WAN) port on your UIP1869V
instead.
GETTING STARTED

GETTING STARTED [10] www.uniden.com
3) Use the yellow Ethernet cable to connect your PC to the yellow RJ-45 port labeled
Ethernet (LAN). If you use a switch or router for a local network, connect it to the
Ethernet (LAN) port instead.
4) OPTIONAL: If you have a second phone you want to use for line 1, connect it to Phone1.
If you have subscribed to a second VoIP line you can connect an analog phone or Fax
machine to Phone2.
CAUTION
Do not connect the UIP1869V to a regular telephone wall jack.
•You can also connect a
wireless access point
to the Ethernet (LAN)
port, if desired.
•Phone1 is not a
separate line. Any
phone connected to
Phone1 will share VoIP
line 1 with all the
UIP1869V's cordless
handsets.
note
GETTING STARTED

[11] GETTING STARTED www.uniden.com
5) Use the included AC adapter to connect the
POWER port to a 120 Vac continuous power
outlet.
CAUTION
To avoid risk of fire or electrical hazard,
use ONLY the included AC adapter!
All the LEDs will flash several times, and
the Power LED will remain on. If the
UIP1869V was properly recognized by
Vonage's network, the Phone 1 LED will illuminate. Test your connection by making
a call with the corded handset and browsing to a web page from your PC. If you
have any difficulty, see the Troubleshooting section.
Configuring Your UIP1869V (PPPoE users only)
If you use PPPoE to connect to the Internet (common for DSL users), your
broadband service provider assigned you a user name and password. You will need
to enter this user name and password into the UIP1869V. The UIP1869V can take
the place of any additional PPPoE software you received from your ISP, allowing you
to establish and maintain your broadband connection without running any extra
programs on your computer.
Follow the steps below to configure the UIP1869V to use a PPPoE-based connection.
1. Make sure your computer is directly connected to the UIP1869V's LAN port.
2. On your computer, open an Internet web browser window.
GETTING STARTED

GETTING STARTED [12] www.uniden.com
• Enter http://192.168.15.1 (the UIP 1869V broadband telephone system's default IP
address) in the address field of your browser and hit the ENTER key.
• A screen with fields for your username and password will appear. Enter "admin" in both
fields for now (you should set a new password later using the Advanced tab's user
configuration screen). Then click "OK".
• Select the Setup Tab at the top of the screen, then select "WAN Configuration" from the
menu on the left. This opens the WAN configuration Setup Screen.
• In the pull down menu labeled "WAN Interface Type" (see image below) select PPPoE. This
opens the PPPoE configuration screen.
• Enter the username, password and service name (if required) provided by your ISP. This is
the same info you enter every time you log in.
• Click "Apply". When asked if you want to save the UIP 1869V configuration, click "Yes".
• When the lights on the UIP 1869V stop flashing, check for Internet access by browsing to
a web page.
GETTING STARTED

[13] GETTING STARTED www.uniden.com
Install the rechargeable battery pack into the handset
1) Press down on the handset battery case cover (use the finger indention for a better grip)
and slide the cover downward to remove.
2) Place the battery pack in the battery compartment with the connectors on the battery and
on the compartment aligned.
3) Place the battery case cover back on the handset and slide it upwards until it clicks into
place.
• Use only the Uniden
(BT-0003)
rechargeable battery
pack supplied with
your cordless
telephone.
• Replacement battery
packs are also available
through the Uniden
Parts Department.
note
GETTING STARTED

GETTING STARTED [14] www.uniden.com
Connect the charger
The handset is powered by a rechargeable battery pack. The battery recharges
automatically when the handset is placed in the charger.
1) Connect the AC adapter to the DC IN 9V
jack and to a standard 120V AC wall outlet.
Caution: To avoid risk or fire or shock, use
only the included AC adapter.
2) Set the charger on a desk or tabletop, and
place the handset in the charger with the
keypad facing forward.
3) Make sure that the charge LED illuminates.
If the LED does not illuminate, check to see
that the AC adapter is plugged in and the
handset makes good contact with the base
charging contacts.
4) Charge the handset battery pack for at least 15-20 hours before using your new cordless
handset for the first time.
For maximum range:
•Do not hold the
handset where you
might block the signal.
•Metal and reinforced
concrete may affect
cordless telephone
performance.
note
Correct
Incorrect
Antenna
GETTING STARTED

[15] GETTING STARTED www.uniden.com
Expanding Your Phone
Ten Handset Expandability
Your phone supports up to ten handsets, including any handsets supplied with your
phone. You can now place a fully-featured cordless handset anywhere AC power is
available to connect the handset charger.
Handsets can be used in DirectLink Mode or on an intercom call without interfering
with incoming calls. It is possible to have a 4-way conference among the base, two
handsets, and one outside line.
All of the handsets ring when a call is received.
Backwards/Forwards Compatibility
Your phone is compatible with other Uniden 5.8GHz Digital Expandable Handsets.
Compatible models include the TCX805, ELX500, TCX400, and TCX440. (Please check
www.uniden.com for an updated list of expansion handsets compatible with this
series.)
GETTING STARTED

GETTING STARTED [16] www.uniden.com
Registering Expansion Handsets
Handsets supplied with the phone are registered to the base by the factory. When
you register an extra handset to the base, the handset ID will be assigned.
Before the expansion handset is registered, the battery pack MUST be charged for
15-20 hours.
To register expansion handsets, follow the steps below:
1) Make sure the main base is in standby mode.
2) On the base, press the MENU soft key, and then select
HS Registration .
3) On the handset, press and hold #until you will hear a beep.
4) Press the OK soft key.
5) While the handset is registering,
Handset Registering will appear in the Handset
LCD. When
Registration Complete is displayed, the handset has been registered
to the base. If
Registration Failed appears, please try these steps again.
If a handset has ever
been registered to a
different base, you
must de-register the
handset before you
can register it to the
new base (see page
17).
note
GETTING STARTED

[17] GETTING STARTED www.uniden.com
System Reset
De-register the Handset
When you de-register a handset, the handset will also be removed from the base
index. The base must be in range and powered on before you can degister a
handset.
1) Press and hold end and #for more than 5 seconds. Select
Deregister HS .
2) The phone will ask you to confirm the deregistration. Select
Yes .
When the base information is deleted, the handset displays
MUST place the handset in base to register! Models may vary,
refer to Owners Manual for help
. Re-register the handset to the
base (see page 16).
Replacing the Base
If the base is unavailable for some reson, you can use the Replacing Base function
to de-register the handset. When you replace the base, the handset will not be
removed from the base index.
1) Press and hold end and # for more than 5 seconds. Select
Replacing Base .
2) Select
Yes .
3) You will hear a confirmation tone. The base information will be
deleted.
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GETTING STARTED

GETTING STARTED [18] www.uniden.com
When the base information is deleted, the handset displays
MUST place the handset in base to register! Models may vary,
refer to Owners Manual for help
. Re-register the handset to the
base (see page 16).
Installing the Beltclip
To attach the beltclip
Insert the beltclip into the holes on each side of the handset.
Press down until it clicks.
To remove the beltclip
Pull either side of the beltclip to release the tabs from the holes.
Optional Headset Installation
Your phone may be used with an optional headset.
To use an optional headset, insert the headset plug into
the headset jack. Your phone is ready for hands-free
conversations. (Headsets may be purchased by calling
Uniden's Parts Department. See back cover page.)
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GETTING STARTED

[19] GETTING STARTED www.uniden.com
Installing Uniden's Cordless Telephone
Customization Tool
This phone includes Uniden's Cordless Telephone Customization Tool for your
Windows PC. You can use this software application to completely configure your
phone, download pictures for wallpaper, and import contacts from Microsoft Outlook.
NOTE: Uniden's Cordless Telephone Customization Tool requires either Microsoft®,
Windows® 98SE, Windows ME, Windows 2000, Windows XP and more than 150MB
free hard drive space.
1) Insert the Cordless Telephone
Customization Tool CD into your
computer's CD-ROM drive. The installation
application should start automatically.
2) If the application doesn't start, go to the
Start menu and select Run.
3) In the window, type d:\autorun.exe (where
dis the letter assigned to your CD-ROM
drive), and click OK.
4) Once the software is installed, connect
the USB cable to the handset and your PC
as shown.
5) Customize your Uniden cordless handset
with your personal preferences.
For complete instructions on using Uniden's Cordless Telephone Customization Tool,
see the help file on the CD-ROM.
To PC
GETTING STARTED