UNIVIEW NVR304-32EP-B User manual

i
Network Video Recorders
User Manual
Manual Version: V1.07

ii
Thank you for purchasing our product. Contact your local dealer if you
have any questions or feedback. No part of this manual may be copied,
reproduced, translated, or distributed in any form or by any means
without prior consent in writing from our company.
Disclaimer
CAUTION!
The default password is intended only for your first login and should be
changed to a strong one with at least eight characters including upper
and lower case letters, digits and symbols to ensure account security.
To the maximum extent permitted by applicable law, the product
described, with its hardware, software, firmware and documents, is
provided on an "as is" basis.
Best effort has been made to verify the integrity and correctness of
the contents in this manual, but no statement, information, or
recommendation in this manual shall constitute formal guarantee
of any kind, expressed or implied. We shall not be held responsible
for any technical or typographical errors in this manual. The
contents of this manual are subject to change without prior notice.
Update will be added to the new version of this manual.
Use of this manual and the product and the subsequent result shall
be entirely on the user's own responsibility. In no event shall we be
liable for any special, consequential, incidental, or indirect
damages, including, among others, damages for loss of business
profits, business interruption, or loss of data or documentation, or
product malfunction or information leakage caused by cyber attack,
hacking or virus in connection with the use of this product.

iii
Video and audio surveillance can be regulated by laws that vary
from country to country. Check the law in your local region before
using this product for surveillance purposes. We shall not be held
responsible for any consequences resulting from illegal operations
of the device.
The illustrations in this manual are for reference only and may vary
depending on the version or model. The screenshots in this manual
may have been customized to meet specific requirements and user
preferences. As a result, some of the examples and functions
featured may differ from those displayed on your monitor.
This manual is a guide for multiple product models and so it is not
intended for any specific product.
Due to uncertainties such as physical environment, discrepancy
may exist between the actual values and reference values provided
in this manual. The ultimate right to interpretation resides in our
company.
Safety Symbols
The symbols in the following table may be found in this manual.
Carefully follow the instructions indicated by the symbols to avoid
hazardous situations and use the product properly.
Symbol
Description
WARNING!
Indicates a hazardous situation which, if not
avoided, could result in bodily injury or death.
CAUTION!
Indicates a situation which, if not avoided, could
result in damage, data loss or malfunction to
product.
NOTE!
Indicates useful or supplemental information
about the use of product.

iv
Contents
Preface ...................................................................................................1
Part I Local Operations ............................................................................1
1 Before You Begin ..................................................................................1
Login..............................................................................................................2
Local Operations ...........................................................................................2
2 Initial Configuration..............................................................................7
Preparation ...................................................................................................7
Wizard...........................................................................................................7
3 Live View............................................................................................11
Live View Status ..........................................................................................11
Window Toolbar .........................................................................................12
Screen Toolbar ............................................................................................13
Shortcut Menu ............................................................................................14
Sequence Operation ...................................................................................15
Zoom ...........................................................................................................16
Image Configuration ...................................................................................17
Preview Configuration ................................................................................18
4 Channel Configuration ........................................................................20
Channel Management.................................................................................20
OSD Configuration ......................................................................................28
Image Configuration ...................................................................................29
Privacy Mask Configuration ........................................................................33
5 PTZ Control.........................................................................................34
PTZ Control Window and PTZ Management Window ................................34
Setting and Calling a Preset ........................................................................36
Setting a Preset Patrol ................................................................................37

v
Setting a Recorded Patrol ...........................................................................38
Setting Auto Guard .....................................................................................39
6 Recording and Snapshot .....................................................................39
Encoding Settings........................................................................................40
Draw or Edit a Schedule..............................................................................43
Scheduled Recording and Snapshot............................................................44
Motion Detection Recording and Snapshot................................................44
Alarm Triggered Recording and Snapshot ..................................................47
Manual Recording and Snapshot ................................................................48
Holiday Recording and Snapshot ................................................................49
Other Recording and Snapshot Types.........................................................50
7 Playback.............................................................................................51
Instant Playback ..........................................................................................51
Playback Toolbar .........................................................................................51
Playback by Camera and Date.....................................................................52
Playback in Corridor Mode..........................................................................53
Playback by Tag...........................................................................................53
Playback by Event .......................................................................................54
Playback by Smart Search ...........................................................................55
Playback by External File.............................................................................55
Playback by Image.......................................................................................56
File Management ........................................................................................56
8 Backup ...............................................................................................57
Recording Backup .......................................................................................57
Image Backup..............................................................................................58
9 Alarm .................................................................................................59
Alarm Input and Output..............................................................................59
Motion Detection........................................................................................61
Tampering Detection ..................................................................................63

vi
Video Loss ...................................................................................................63
VCA..............................................................................................................64
Defocus Detection.......................................................................................68
Scene Change Detection .............................................................................69
Auto Tracking ..............................................................................................70
Alert ............................................................................................................71
Buzzer..........................................................................................................72
Alarm-Triggered Actions .............................................................................72
Manual Alarm .............................................................................................73
10 VCA Search.......................................................................................74
Behavior Search ..........................................................................................74
Face Search .................................................................................................75
People Counting..........................................................................................75
11 Network Configuration .....................................................................76
TCP/IP..........................................................................................................76
PPPoE ..........................................................................................................78
EZCloud .......................................................................................................78
DDNS ...........................................................................................................80
3G/4G..........................................................................................................81
Port .............................................................................................................81
Port Mapping ..............................................................................................82
Email............................................................................................................84
FTP...............................................................................................................85
Multicast .....................................................................................................87
12 Disk Configuration ............................................................................87
Disk Management .......................................................................................87
Array Configuration.....................................................................................89
Disk Group...................................................................................................91
Space Allocation..........................................................................................92
Advanced Configuration .............................................................................93

vii
Hard Disk Detection ....................................................................................93
13 System Configuration........................................................................95
Basic Configuration .....................................................................................95
Time Configuration .....................................................................................96
Serial Port Configuration.............................................................................98
User Configuration ......................................................................................98
Security Configuration ................................................................................99
Hot Spare Configuration ...........................................................................101
14 System Maintenance ......................................................................103
System Information...................................................................................103
Network Information ................................................................................105
Log Query..................................................................................................107
Import/Export ...........................................................................................108
System Restoration ...................................................................................109
Automatic Maintenance ...........................................................................109
System Upgrade ........................................................................................110
15 Shutdown.......................................................................................110
Part II Web-Based Operations.............................................................. 111
1 Before You Begin .............................................................................. 111
2 Login ................................................................................................ 112
3 Live View.......................................................................................... 112
4 Playback...........................................................................................114
5 Configuration ................................................................................... 115
Appendix A Typical Applications ..........................................................117
Typical Application 1 .................................................................................117
Typical Application 2 .................................................................................117
Typical Application 3 .................................................................................118

viii
Appendix B Acronyms..........................................................................118
Appendix C FAQs.................................................................................119

1
Preface
This manual describes how to use your NVR locally or on the Web
interface.
In this manual, the terms IP camera and IPC refer to the same thing:
network camera, which requires a connection to the network. And the
IP device mentioned in this manual refers to an IP camera (also known
as network camera) or a Digital Video Server (DVS).
Part I Local Operations
An NVR supports two types of operations: local operations and web-
based remote operations. With local operations you connect a monitor
and a mouse to the NVR and use the mouse to operate. If your NVR has
buttons on the front panel or is delivered with a remote control, you
may also control your NVR by pressing the front panel buttons or using
the remote control.
The NVR has an embedded web server and allows web-based
operations. To do this, you need a PC that has a network connection to
the NVR and is installed with a web browser. You just need to navigate to
the NVR's IP address and log in to the Web interface like you log in to
the system locally.
This section describes local operations.
1 Before You Begin
Please be aware that the parameters that are grayed out on the system
user interface (UI) cannot be modified. The parameters and values
displayed may vary with device model, and the figures in this manual are
for illustration purpose only.

2
Login
Use the default username admin and password 123456 for your first
login.
CAUTION!
The default password is intended only for the first login and should be
changed to a strong one containing at least eight characters including
uppercase and lowercase letters, digits and symbols after your first login
to ensure security.
1. Right-click anywhere in the window and then choose Menu. The
login dialog box is displayed.
2. Select the username from the drop-down list, enter your password,
and then click Login.
Local Operations
You can refer to Initial Configuration and complete a quick configuration.
NOTE!
Unless otherwise specified, all operations described in this manual are
performed with a mouse by the right hand. See Mouse Operations for
details.
Mouse Operations
Table 1-1 Mouse Operations
Name
Action
Description
Left
button
Click
Select or confirm an item.
Select to edit digits, symbols, upper-case or
lower-case letters in a field.

3
Name
Action
Description
Double-click
Enter or exit full screen mode in live view.
Drag
Draw or move a rectangle on the screen, for
example, a motion detection area.
Right
button
Click
Show the shortcut menu.
Exit zoom.
Exit the current window when Cancel or
Exit is displayed.
Wheel
Scroll up or
down
Scroll up or down a list or a window; or zoom in
or out on a playback progress bar.
Front Panel Buttons
The front panel buttons may vary with NVR model.
Table 1-2 Front Panel Buttons 1
Button
Description
Display the main menu.
Switch to the next tab on the screen or switch the
input method.
Auxiliary function button.
Exit the current window.
, , , : Switch windows or menu
items; or control rotation directions of a
PTZ camera when the PTZ toolbar is closed.
PTZ stands for pan, tilt, and zoom.
, : Rewind or forward 30 seconds
in full screen.
, : Variable-speed forward or
rewind in full screen.

4
Button
Description
Confirm an operation, or start/pause the
playback.
Press this button to start up or shut down the
NVR.
To shut down, press this button and hold for at
least 3 seconds till a message appears on your
monitor. Click Yes.
Note:
This shutdown operation can be performed only
when you have logged in to the system.
Table 1-3 Front Panel Buttons 2
Button
Description
Press this button to start up or shut down the NVR.
To shut down, press this button and hold for at least 3
seconds till a message appears on your monitor. Click
Yes.
Note:
This shutdown operation can be performed only when
you have logged in to the system.
Enter 1; or display the main menu.
Enter 2, A, B, or C; or start instant playback.
Enter 3, D, E, or F; or start manual recording.
Enter 4, G, H, or I; or enter the PTZ control interface.
Enter 5, J, K, or L; or switch the screen layout in live
view or playback mode.

5
Button
Description
Enter 6, M, N, or O; or enable or disable arming.
Enter 7, P, Q, R, or S; or take a snapshot.
Enter 8, T, U, or V.
Enter 9, W, X, Y, or Z.
Enter 0 or a space.
Delete
Switch the input method.
Auxiliary function button.
Exit the current window.
Switch to the next tab.
, , , : Switch windows or menu
items; or control rotation directions of a PTZ
camera when the PTZ toolbar is closed
, : Rewind or forward 30 seconds in full
screen.
, : Variable-speed forward or rewind in
full screen.
: Confirm an operation; or start or pause

6
Button
Description
playback.
Remote Control
Table 1-4 Functions of the Buttons on the Remote Control
Button
Function
Power
Press this button to start up or shut down the NVR.
To shut down, press this button and hold for at least 3
seconds till a message appears on your monitor. Click Yes.
Note:
This shutdown operation can be performed only when
you have logged in to the system.
DEV
This button is for reserved functions.
Toolbar
In live view mode, press this button to show the
toolbar for the currently selected window.
In playback mode, press this button to display
windows according to the configured screen layout.
Menu
Press this button to display the main menu.
Iris+/Iris-
Adjust the iris, focus and zoom of the PTZ camera in PTZ
control mode.
Focus+/Focus-
Zoom+/Zoom-
UP, DOWN,
LEFT, RIGHT,
ENTER
Press UP, DOWN, LEFT and RIGHT to navigate
between menu items or shift focus.
In PTZ control mode, press UP, DOWN, LEFT, and
RIGHT buttons to select the corresponding buttons
on the screen, and then press ENTER to activate the
selection.
In live view mode, press UP to start sequence in full
screen. Pressing UP again starts sequence with three
windows on the screen. Press DOWN to open the
playback window.
Press ENTER to confirm an operation or to display a
selected drop-down list. In playback mode, press
ENTER to play or pause in full screen mode.

7
Button
Function
UP and DOWN: Variable speed forward or rewind in
full screen.
LEFT and RIGHT: Rewind or forward 30 seconds in full
screen.
Fn
Press to navigate to the next window when multiple
windows are displayed.
Esc
Exit.
Alphanumeric
buttons
Switch to the corresponding channel in live view
mode.
Input numbers and characters in edit mode.
Shift
Switch menu items.
Del
Remove characters or spaces on the left of the cursor.
2 Initial Configuration
Preparation
Make sure that at least one monitor is correctly connected to the
VGA or HDMI interface on the rear panel of the NVR.
Verify that the hard disk(s) are correctly installed. For detailed
steps to install a hard disk, please refer to the quick guide shipped
with your NVR.
Wizard
The wizard can guide you to complete the most basic setup. The wizard
may vary with device model and other factors. The following shows an
example.
1. Enable or disable the wizard as needed and then click Next.

8
NOTE!
You may change the setting under System > Basic.
If a QR code is displayed, you may scan the code to download an
app and use the app to control your NVR.
2. Enter the default admin password 123456 and then click Next.
CAUTION!
The default password is intended only for the first login and should be
changed to a strong one containing at least eight characters including
uppercase and lowercase letters, digits and symbols after your first login
to ensure account security.
NOTE!
For RAID models, a window appears following this step for RAID
configuration.
3. Complete time information and then click Next.

9
4. Set the IP address, subnet mask, and default gateway. Use the
default settings for other parameters unless modification is
necessary. Review the settings and then click Next.
NOTE!
DHCP is enabled by default.
If your NVR has more than one Network Interface Card (NIC), you
may configure the NICs and choose one for default route.
An internal IPv4 address can be configured if your NVR has PoE
ports or switching ports.
5. Click Search. The detected IP devices are listed. Select the device(s)
to add and then click Add.
6. Click Next.

10
7. Set a recording/snapshot schedule and then click OK.

11
NOTE!
You may also edit wizard settings by clicking Wizard under
System > Basic.
3 Live View
Live View Status
The following icons are used to indicate alarms, recording status, and
audio status in a live view window.
Table 3-1 Live View Window Icons
Icon
Description
Tampering alarm
Motion detection alarm
Recording
Two-way audio
Turn on audio
Normally, live video is displayed, but other situations are also possible.
12
4
3
5

12
No.
Description
1
The IP device is online, and live video is displayed.
2
The IP device is online, but the NVR has insufficient capacity to
decode streams from the IP device.
3
No permission to view live video from the IP device.
4
The IP device is offline.
5
No IP device is linked to the window.
Window Toolbar
Icon
Description
Available for PTZ cameras only. Click to display the PTZ
control window.
Set mount mode and display mode for fisheye camera.
This icon appears only for fisheye cameras.
Record live video in the window to the hard disk.
Clicking stops recording.
Click to play video recorded during the past 5 minutes and 30
seconds.
Zoom in on an area of interest.
Click to edit image settings.
Click to take a snapshot. The window borders will flash white.
You may view and back up snapshots under Backup > Image.
Rest your mouse pointer on the icon to view live video
information. Or click it to view the channel number, camera
name, IP address, connection status and recording status.
Start two-way audio with the camera. Click to stop. The
sound volume is adjustable.
Note: Correct audio input and output connections are
required.
Click to turn on audio. Clicking turns off audio. The sound
volume is adjustable.
Note: When you turn on audio in the current window, audio
of the previous window is turned off.