Upgrading everyday security Commpact User manual

User Manual
For quick user information please refer to the CommPact
Quick User Guide provided on our website: www.electronics-line.com

ii
Quick Reference Guide
Function Press… Additional Information
ARM
FULLPART PERIMETER
One-Key Arming is disabled on the
Control System, enter your user
code when arming.
The default master code is 1234.
INSTANT ARM Hold down this key
until “Instant
Arming OK?” is
displayed. Then
Press .
Instant arming cancels the entry
delay after Part or Perimeter
arming. This feature can be enabled
by your installer.
DISARM [USER CODE] Entering your user code also
silences the siren in the event of an
alarm.
PANIC
ALARM
+
Press these buttons together and
hold them down to generate an
alarm.
FIRE
ALARM
+
MEDICAL ALARM
+
MENU MODE
then [USER CODE] Use the menu navigation buttons
(

/

) until the required menu item
is displayed then press .
Alternatively, enter the shortcut
(e.g. 21 for Bypass Zones).
CHECK TROUBLE
CONDITIONS
Use this key scroll
the system
trouble list
Pressing

also silences any trouble
tones that may be sounded by the
system.
SWITCH PGM ON
then 30 Enter 30 for PGM.
SWITCH PGM
OFF
SERVICE CALL
+ “Dialing” is displayed. The number
dialed for the service call is
programmed by your installer.
GLOBAL
CHIME
then
Use the menu navigation buttons
(

/

) to choose enable or disable,
then press .
RECORD
MESSAGE
then After recording a message,
“Message Waiting” is displayed until
the message is played back.
The Message Center is an optional
feature that is included with certain
versions of CommPact Control
System.
PLAY
MESSAGE
then
OR
OR

iii
Telecontrol Commands
Function Press… Function Press…
2-WAY AUDIO CANCEL SIREN
FULL ARM EXTEND CALL
DISARM DISCONNECT then

iv
Table of Contents
Quick Reference Guide .................................................................................... ii
Table of Contents ........................................................................................... iv
1. Introduction and Overview...................................................................... 1
1.1. Documentation Conventions ...................................................................... 1
1.2. Security System Components .................................................................... 2
1.3. System Monitoring ................................................................................... 3
1.4. Self-Monitoring ........................................................................................ 3
1.5. Telephone Control .................................................................................... 3
1.6. Vocal Message Annunciation ...................................................................... 4
1.7. Web Access ............................................................................................. 4
2. The User Interface................................................................................... 5
2.1. Front Panel ............................................................................................. 5
2.2. Alarm Sounding Patterns .......................................................................... 7
2.3. Keyfobs .................................................................................................. 8
2.4. Wireless Keypads ..................................................................................... 8
3. Arming and Disarming........................................................................... 10
3.1. Arming Modes ........................................................................................ 10
3.2. Arming the System ................................................................................. 10
3.3. Disarming the System ............................................................................. 12
3.4. Arm Status and Other System Status Indication ......................................... 12
3.5. Arming Tones ......................................................................................... 13
3.6. Remote Arming/Disarming ....................................................................... 14
4. Panic Alarms.......................................................................................... 16
4.1. Keypad Alarms ....................................................................................... 16
4.2. Keyfob Panic Alarm ................................................................................. 17
4.3. Medical/Panic Emergency ......................................................................... 17
5. PGM Control........................................................................................... 18
5.1. Keyfob Control ....................................................................................... 18
5.2. Telephone Control ................................................................................... 18
5.3. SMS Control ........................................................................................... 18
6. Telecontrol............................................................................................. 20
6.1. Calling your Home .................................................................................. 20
6.2. Service Call ............................................................................................ 22
6.3. Two-Way Audio after an Alarm ................................................................. 22
6.4. Two-Way Audio Follow-Me ....................................................................... 22
6.5. Simplex Mode ......................................................................................... 22
7. Advanced System Operation.................................................................. 23
7.1. Cancel Report ......................................................................................... 23
7.2. Zone Bypassing/Unbypassing ................................................................... 24
7.3. User Codes ............................................................................................ 24
7.4. Follow-Me .............................................................................................. 26
7.5. Event Log .............................................................................................. 26
7.6. Service Menu ......................................................................................... 27

v
Appendix A: Menu Structure.......................................................................... 32
Appendix B: Web User Application ................................................................ 33
Log In Page ...................................................................................................... 33
The Main Page .................................................................................................. 33
Options Available from Main Page........................................................................ 35
Video ............................................................................................................... 41
Appendix C: Glossary .................................................................................... 42

1. Introduction and Overview
CommPact User Manual
1
1. Introduction and Overview
This user manual explains all you need to know about your CommPact security system
and provides step-by-step instructions for all the system’s user functions. In addition to
the explanation you will receive from your installer, we urge you to read this manual so
that you can take full advantage of your system’s features. Keep this manual in an
accessible location for future reference.
The CommPact system has many features in order to suit a wide range of applications.
This manual outlines all of these features but it is likely that there are options that are
not relevant to your system. If you have any questions regarding the availability of the
features described in the manual, please ask your installer.
1.1. Documentation Conventions
In order to simplify the procedures that appear in the rest of this manual, the following
conventions are used:
Item… Description…
Select… Use the arrow buttons to scroll through the options and press
.
From the Event
Log Menu, select
Clear Log.
Enter the main menu by pressing and entering your user
code. Using the arrow buttons, navigate until you reach
Event Log and press . Using the arrow buttons, navigate
until you reach Clear Log and press .
From the Service
menu, select Set
Time/Date, Set
Date.
The same as above only this time you are navigating through
three menu levels.
[7012] The shortcut to a specific menu item from the main menu. In
this case, this is the shortcut for Set Date. These appear in
the procedures as an additional aid to menu navigation.
[#5] A shortcut to a specific item in a sub-menu. For example,
[#5] is the shortcut to Bell enable disable in the sub-menu
that is opened once you have selected the detector you want
to program.
, buttons buttons that appear on the keypad ( , )
5. Interface Test The text that actually appears on the LCD display (italics).
Note
Important caution, please pay attention.

1. Introduction and Overview
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CommPact User Manual
1.2. Security System Components
Your security system is made up of a Control System, various detectors and a number of
optional peripheral devices. This section explains the role of each component in your
system.
Control System
The Control System is the brain of the system. It
communicates with all the devices connected to the
system. For example, in the event of a burglary, a
detector sends a signal to the Control System indicating
that it has sensed motion on the premises. On receiving
this signal, the Control System makes the decision to
report the alarm to your monitoring service and activate
the siren.
Detectors
Detectors are the devices that protect your home, alerting the Control
System when there is a breach in security. Magnetic contacts protect
your doors and windows while motion detectors are able to detect an
intruder moving across its field of view. Vibration and glassbreak
detectors are able to sense low-amplitude vibrations and forced break-in
attempts around vulnerable access points. Additionally, smoke, carbon
monoxide, gas leak and flood detectors can be installed to provide an
early warning in the event of a fire, the presence of dangerous gases or
the potential for flooding.
Keyfobs
Keyfobs are hand-held transmitters that are used to operate the system.
Various keyfobs are available providing a number of functions. For
example, arming/disarming the system and sending panic and medical
assistance alarms.
Keypads
The keypads enable you to communicate with the Control System in
order to perform a number of different functions. The main function you
can perform using a keypad is to arm the system when leaving your
home and to disarm on your return.
Sirens and Strobes
While the Control System includes a built-in internal siren, it is possible
that you also have an external siren and strobes installed. The sirens are
sounded and the strobes are activated during certain alarm conditions
serving to warn you and ward off intruders.

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CommPact User Manual
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1.3. System Monitoring
When an event occurs within the system, the Control System sends a message to your
monitoring service describing the exact nature of the event. This enables the monitoring
service to take the required action. System monitoring can implement either regular
telephone or cellular communication.
IMPORTANT:
There is a communication delay of 30 seconds in this Control
System for non-fire alarms. This delay can be reduced to 15 seconds or it can be
increased to 45 seconds at the option of the end user in consultation with the
installer. Fire, gas and flood alarms are communicated immediately.
1.4. 15BSelf-Monitoring
In addition to the ability to report to a monitoring service, the system can also send you
and other users notification when an event occurs. This may be in the form of vocal
messages played over the telephone or, if your system supports cellular communication,
you can receive information on system status via SMS. If an alarm occurs on the
premises, you are informed no matter where you are in the world.
1.5. 16BTelephone Control
50BDTMF Telecontrol
The CommPact offers a range of “Telecontrol” features that provide remote access via
the telephone (PSTN or Cellular). These features include remote arming/disarming,
PGM output activation/deactivation, siren cancel and Two-Way audio via the Control
System’s built-in microphone and speaker – see p.20, 6 Telecontrol.
The Two-Way Audio features allow you to contact your home directly in the event of an
alarm or simply to check your home while you are away.
51BSMS Control
Using your cellular phone, you can also send SMS commands to arm/disarm the system,
to turn on/off the PGM output, and get confirmation when the command is received. –
see p.13, 3.5 Arming Tones.
A detector detects.

The Control System is alerted.

An alarm is generated and the
monitoring service is notified.

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CommPact User Manual
1.6. Vocal Message Annunciation
Vocal message annunciation is an optional feature that, if enabled in programming,
causes the system to play short messages that indicate system status.
1.7. Web Access
The Web Application provides an interface to your security system from your Internet
browser. Via the Web you can perform a wide range of tasks such as arm/disarm, zone
bypass, and user code management. Additionally, you can set up the contacts whom
you wish to be alerted (by email or text message) when selected events occur.
The application also allows you to check your home at any time either by viewing a
history of recent events that have occurred or by viewing streaming video from
cameras installed on the premises. For further information, see p. 33, Appendix B:
Web User Application.

2. The User Interface
CommPact User Manual
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2. The User Interface
There are several methods you can use to operate the system. Apart from the keypad on
the front panel, your system may include a number of peripheral devices such as
keypads and keyfobs.
This chapter provides a brief introduction to each of the devices you can use to operate
the system. It is important that you familiarize yourself with these devices before
reading the following chapters that describe system operation in further detail.
The front panel is the main user interface that provides you with all the functions you
need to control your security system.
2.1. Front Panel
LCD Front Panel display and LEDs inform you of system arming status, power failures,
and system trouble conditions. Its alphanumeric keypad enables you to enter your user
code when arming and disarming, and to silence the siren in the event of an alarm.
Next diagram shows the Control System's back panel that provides access to the SIM
card and the USB Connector.
Alpha-numeric
Keypad
Arming
Keys
LCD
Display
OK
LED
System
Status
LED
Menu
Navigation
Keys

2. The User Interface
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CommPact User Manual
Arming Keys
Three arming keys are available: Full, Part, and Perimeter. These buttons arm the system
using one of the three arming methods. One-key Arming is an option that is
programmed by your installer.
Service Call Button
The Service Call button enables you to contact the monitoring service and talk to an
operator.
To initiate a service call, press the up arrow button , then press and hold down the
Service Call button .
Vocal Message Recording and Playback
Front Panel allows you to record a short message that may be played back later by
another user – see p. 27, 7.6. Service Menu, Message Center.
System Status LEDs
The System Status indicators provide essential information on the status of the system
such as arm, disarm, alarm and power failure conditions.
OK LED Status Meaning
Off Both AC and Battery power are disconnected.
On Green System Power status is OK and there is no System Trouble.
Flashing Green Open Zone. Check that the windows and doors are closed and no
movement is detected by the detectors within the protected area.
On Yellow System Trouble.
Flashing Yellow (slow) Battery low from the Control System or transmitters.

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OK LED Status Meaning
Flashing Yellow (fast) AC loss.
Flashing Yellow
(intermittent)
System Trouble in addition to AC loss/Low Battery.
LED Status Meaning
Off The system is disarmed.
On Green The system is armed.
Flashing Red An alarm has occurred. Alarm indication is cleared the next time
you arm the system or view the relevant arming event in the event
log.
Alarm indication is not displayed after a silent panic alarm.
System Trouble Indication
In the event that the system detects a trouble condition, “System Trouble” appears on
the display. To identify the problem, scroll through the trouble list by pressing .
Scrolling the trouble list also silences system trouble tones that may be sounded if
enabled in programming. When the trouble condition is restored, it is removed from the
system trouble list.
2.2. Alarm Sounding Patterns
The following table summarizes various alarms sounded by the control system.
Alarm Alarm Sounding Pattern Description
Burglary ON (continuously)
Fire ON - ON - ON, 1.5-second pause, ON - ON – ON......
Gas ON - ON - ON - ON (short bursts), 5 second pause, ON - ON - ON
- ON......
Medical ON (continuously) – only applicable for Medical alarm from zone
Flood
4 rapid tones sounded once per minute (same as Trouble tones)
Environmental

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CommPact User Manual
2.3. Keyfobs
The CommPact supports up to nineteen keyfob transmitters. The functions of the
buttons on each keyfob are shown in the examples below.
EL-2714
EL-2711M/P
2.4. Wireless Keypads
The system supports up to four wireless keypads. You can use the keypad (EL-2620) as
an arming station, and generate a panic alarm in the event of emergency.
Numeric Keypad
The numeric keypad allows you to arm or disarm the system by entering a user code.
Arming Keys
Three arming keys are available: Full, Part and Perimeter. These keys arm the system
using one of the three arming methods. One-key Arming is an option that is
programmed by your installer. If this option is disabled, you must also enter a user code
when arming.
Medical/Panic
B2: Perimeter
Arm, PGM,
B1: Part Arm,
PGM
Full Arm
Disarm
Arming/SOS
Keys
Battery
Status
Numeric
Keypad
Cancel

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Panic Alarm
Simultaneously pressing the Full and Perimeter buttons generates a panic alarm.
Cancel
The Cancel key clears the keypad in the event that you pressed a key by mistake.
For example, when entering your code you enter a wrong digit, the system waits for you
to enter all four digits before it decides that the code is incorrect. Pressing the Cancel key
causes the keypad to disregard what was previously entered enabling you to start again.
Battery Status LEDs
Every time a key is pressed, one of the Battery Status LEDs is lit. When the battery needs
to be replaced, the red Low Battery LED is lit.

3. Arming and Disarming
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CommPact User Manual
3. Arming and Disarming
Arming can be defined as activating the system. When the system is armed, it monitors
the zones that are protected by the detector. If a detector senses an intrusion, the system
generates an alarm.
3.1. Arming Modes
Three arming modes are available: Full, Part and Perimeter. These modes enable you to
arm your system accordingly to suit different circumstances.
You can only disarm all the active arming modes.
Full Arming
Full arming activates the
entire system. This arming
method is used when you
intend to leave your home,
leaving the premises
empty.
Part Arming
This arming method
enables you to arm a
section of your home while
remaining on a different
part of the premises.
Perimeter Arming
Perimeter arming enables
you to activate the
perimeter zones (the
windows and doors of your
home) enabling you to
move freely within the
protected area.
Certain detectors, such as smoke, carbon monoxide, gas and flood detectors, are
always active regardless of system status.
3.2. Arming the System
Before arming the system, check that all doors and windows are secured so that the
system is ready for arming.
Arming with the Keypad
To arm the system using the front panel/wireless keypads:
•Press one of the three arming keys, the exit delay begins to count
down. At the end of the exit delay, the system is armed.

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Arming with the Keyfob
The default functions for B1 is part arming and for B2 -- perimeter arming.
To arm the system using the keyfob:
•Press the relevant button/buttons on your keyfob (see below); the exit
delay begins to count down. At the end of the exit delay, the system is
armed.
Combination arming
There is an option to activate two arming modes simultaneously.
The possible combinations are:
•Full + perimeter
•Part + Perimeter
For combination arming, activate the first arming mode, and, while the exit delay of the
first arming mode is counting down, activate the second arming mode. It is not
important which arming mode you choose first.
It is not possible to activate Full and Part arming modes simultaneously.
It is necessary to disarm first when changing from one arming mode to another
arming mode.
Forced Arming
Forced arming enables you to arm when the system is not ready. For example, if a door
protected by a magnetic contact is open, you may arm the system on condition that the
door will be closed by the end of the Exit delay. If the door is still open after the exit
delay expires, an alarm is generated.
Forced arming is available only if the option is enabled in programming.
Instant Arming
Instant arming is a feature that allows you to cancel the entry delay after Part or
Perimeter arming the system. For this feature to function, it must be enabled in
programming by your installer.
To instantly arm the system.
1. Check if the system is ready to arm.
2. Press the Part or Perimeter arming button on the keypad (enter your user
code if required).
3. Press and hold down on your keypad until the message Instant Arming, OK?
is displayed
4. Press ; the entry delay for the current arming period is canceled.

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CommPact User Manual
Supervised Arm
Supervised Arm is an optional feature designed to supervise intrusion detector activity
before you arm the system.
If Supervised Arm is enabled in programming and the system has not received a
transmission from a detector for a certain amount of time, all arming methods that
include that detector shall not be available.
In this case, press to check which detector is causing the “System Not Ready” condition.
To make the required arming method available, activate the detector. If activating the
detector does not help, there may be a problem with the detector. You can bypass the
faulty detector’s zone to allow system arming until the problem is remedied – see p. 24 7.2.
Zone Bypassing/Unbypassing.
Motion detectors have a three or four minute delay between transmissions.
3.3. Disarming the System
When you enter the premises, the entry delay begins to
count down. You must disarm the system within the entry
delay time to prevent the system from triggering an alarm.
To disarm the system using a keypad:
•Enter your user code.
The system is disarmed.
You can only disarm all the active arming modes.
To disarm the system using a keyfob:
•Press the disarm button.
3.4. Arm Status and Other System Status
Indication
The following table explains the various arm status descriptions
as they appear on the LCD display. DISARMED
12:22:11
Status Meaning
DISARMED The system is disarmed.
FULL ARMED The system has been armed using the displayed arming
method.
PART ARMED

3. Arming and Disarming
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Status Meaning
PERIMETER ARMED
PART ARMED INST
PERIM ARMED INST
FULL ARMING
The system is in the process of arming using the
displayed arming method (displayed during exit delay).
PART ARMING
PERIMETER ARMING
PART ARMING INST
PERI ARMING INST
The system may be programmed to display arm status at all times or only for
the first two minutes or 30 seconds after you arm or disarm the system.
In addition to arm status, the system displays messages on statuses that may prevent
you from arming your system (see the following table):
Status Meaning
ZONES IN ALARM Zones have been violated.
TAMPER ALARM The system has been tampered with.
SYSTEM NOT READY The system is not ready to arm, check that all doors and
windows are closed.
KEYPAD LOCKED Five unsuccessful attempts were made to enter a user
code; the keypad is locked for 30 minutes. If this
message appears, it is still possible to arm/disarm the
system using a keyfob. Arming is possible using a keypad
if one key arming is enabled.
SYSTEM TROUBLE A trouble condition has been detected, press  for
further details.
3.5. 27BArming Tones
Arming tones are the chimes that the system
sounds during the entry/exit delay and when
the system arms or disarms. Various options
are available that determine the pattern of
these tones.
Arming tones may be sounded by either the external wireless siren or the control panel’s
built-in siren.

3. Arming and Disarming
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CommPact User Manual
3.6. Remote Arming/Disarming
Remote Arming/Disarming via SMS
You can arm and disarm the system remotely by sending SMS commands from a cellular
phone.
Each SMS command contains the following elements:
•SMS Command Descriptor (up to 43 characters of free text)
•# (separates the descriptor from the actual command)
•User Code
•Command ((120=Disarm, 121=Full Arm, 122=Part Arm, 123=Perimeter
Arm, 124=Full + Perimeter Arm, 125=Part + Perimeter Arm, 200 = Arm
Status∗)
The following example shows the format of an SMS command for disarming the system:
SMS Command Descriptor User Code Command
D I S A R M # 1 2 3 4 1 2 0
While the SMS Command Descriptor is optional, you must start the SMS
command with the # symbol for the system to accept the command. Don't use
"#" symbol within the descriptor text.
Arm Status Reply
On receiving an Arm Status request message (see command "200" above), the system
returns a status message to the sender. This message includes the system status and the
descriptor of the user or the device used to arm/disarm the system.
The following example shows an Arm Status Reply message reporting that the system
was fully armed by Master User.
F U
L L A R M
E D - M
A S T E R U S E R
SMS Confirmation message
After an SMS command is executed by the system, if programmed by your installer,
a confirmation message may be returned to your mobile phone. The following
example shows the confirmation message you receive for the sample command
from the previous section.
D
I S A R M
E D
∗Master code is required for the Arm Status command.