Upgrading everyday security SecuPlace WiFi User manual

Quick Start Guide
Visit us on the Web: www.riscogroup.com
For detailed installation and system information,
refer to the full installation manual at:
http://www.riscogroup.com/products/products/953
iOS app Android app RISCO Group website
SecuPlace WiFi

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Table of Contents
GETTING STARTED.......................................................................................................4
KIT COMPONENTS.............................................................................................................4
EXPANDING YOUR SYSTEM..................................................................................................4
SYSTEM INSTALLATION.......................................................................................................4
IMPORTANT SAFETY PRECAUTIONS ............................................................................5
INITIAL SYSTEM SETUP ................................................................................................6
STEP 1: SIM INSTALLATION AND CONTROL PANEL WIRING .........................................7
INSTALLING THE SIM CARD.................................................................................................7
WIRING AT THE CONTROL PANEL .........................................................................................8
STEP 2: INSTALLING THE CONTROL PANEL.................................................................11
MOUNTING GUIDELINES ..................................................................................................11
INSTALLATION PROCEDURE ...............................................................................................12
STEP 3: POWERING-UP THE CONTROL PANEL............................................................13
STEP 4: SELECTING A LANGUAGE...............................................................................14
STEP 5: REGISTERING COMPONENTS.........................................................................15
REGISTERING KIT COMPONENTS ........................................................................................15
LISTING OF COMPONENT/ZONE INFORMATION ....................................................................15
REGISTERING ADDITIONAL COMPONENTS ............................................................................16
REGISTERING KEYFOBS.....................................................................................................16
DELETING COMPONENT REGISTRATIONS..............................................................................17
DELETING KEYFOB REGISTRATIONS .....................................................................................17
STEP 6: INSTALLING KIT COMPONENTS .....................................................................18
PRE-INSTALLATION PLANNING...........................................................................................18
INSTALLING THE MAGNETIC DOOR /WINDOW CONTACT DETECTOR.........................................19
Mounting Guidelines.............................................................................................19
Installation Procedure ...........................................................................................20
INSTALLING THE PIR DETECTOR .........................................................................................23
Mounting Guidelines.............................................................................................23
Installation Procedure ...........................................................................................24
STEP 7: TESTING THE SYSTEM....................................................................................26
PERFORMING A KEYFOB TEST ............................................................................................26
PERFORMING A WALK TEST FOR DETECTORS........................................................................26
STEP 8: DEFINING SYSTEM USERS..............................................................................27

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ASSIGNING,EDITING,AND DELETING USERS (USER CODES).................................................... 28
DESIGNATING A FOLLOW ME NUMBER .............................................................................. 29
STEP 9: ESTABLISHING SYSTEM COMMUNICATION .................................................. 29
COMMUNICATION CHANNELS........................................................................................... 29
Connecting to GPRS / GSM ................................................................................... 29
Editing the APN..................................................................................................... 30
CONNECTING TO WIFI..................................................................................................... 31
Selecting your WiFi Network: ............................................................................... 31
Changing the WiFi Network.................................................................................. 31
STEP 10: CONNECTING TO RISCO CLOUD .................................................................. 32
REGISTERING TO RISCO CLOUD........................................................................................ 32
LOGGING IN TO RISCO CLOUD ......................................................................................... 33
OPERATING THE SYSTEM .......................................................................................... 34
BEFORE YOU START USING THE SYSTEM ............................................................................. 34
Describing the Control Panel Keypad ................................................................... 34
Describing the Control Panel LEDs........................................................................ 35
Describing the Keyfob LED.................................................................................... 35
Describing the PIR Detector LED........................................................................... 35
Describing User Commands.................................................................................. 36
Describing Arming Modes .................................................................................... 36
PERFORMING COMMANDS FROM CONTROL PANEL AND KEYFOB ............................................. 37
SENDING SMS COMMANDS ............................................................................................. 38
USING THE SMARTPHONE AND WEB APPLICATIONS .............................................................. 39
Smartphone App................................................................................................... 39
Web Application ................................................................................................... 39
TROUBLESHOOTING ................................................................................................. 40
SYSTEM MAINTENANCE — BATTERY REPLACEMENT ................................................ 43
REPLACING KEYFOB BATTERIES ......................................................................................... 43
REPLACING COMPONENT BATTERIES .................................................................................. 44
PRODUCT SPECIFICATION ......................................................................................... 45
CERTIFICATION AND STANDARDS............................................................................. 47
RISCO GROUP LIMITED WARRANTY ......................................................................... 48
CONTACTING YOUR ENGINEER ................................................................................. 51
CONTACTING RISCO GROUP ..................................................................................... 52

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Getting Started
Kit Components
Control Panel
The control panel communicates with all system
detectors and accessories, with the alarm receiving
centre, and with users via Cloud-based Smartphone
and Web-browser applications.
Detectors
Detectors generate alarm events upon intrusion
detection. Magnetic door / window contact detectors
serve to protect doors and windows, while PIR
(Passive Infra-Red) motion detectors serve to protect
designated zones. A large selection of other (optional)
RISCO Group detectors can also be installed.
Keyfobs
Keyfobs are hand-held mini-remote control
transmitters that enable arming / disarming the system,
sending panic alarms and medical assistance alarms.
Expanding your System
This kit contains the necessary components required to operate your
security alarm system, however you can enhance and customize your
system by adding additional components – up to a maximum of 32
detectors and sensors, 19 keyfobs, 4 repeaters (range extenders), 4 keypads,
and 1 alarm sounder. Visit the RISCO Group website for more information
at: www.riscogroup.com. Also, see Product Specification on page 45 for
further system details.
System Installation
It is recommended to have your system installed by a professional, such as
an alarm system engineer or electrician.

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Important Safety Precautions
WARNING: Installation or usage of this product that is not in
accordance with the intended methods as described in
the instructional materials and by the supplier can
result in damage, injury, or death.
WARNING: Make sure this product is not accessible by children and
those for whom system operation is not intended.
WARNING: Do not ever attempt to repair your wireless security
alarm system by yourself, as doing so could result in
damage, injury or death. Always contact your
engineer / supplier for repair or maintenance issues.
WARNING: The main panel should be connected to an
easily-accessible electrical wall outlet or disconnection
device, such as a circuit breaker.
WARNING: Electrical power connections to the control panel should
be according to applicable electrical code and
regulations.
WARNING: Do not attempt to replace the battery in the control panel
yourself – always contact your engineer / provider.
WARNING: Ensure a battery is replaced with the correct type and
polarity. Do not recharge, disassemble, deform, expose
to high heat, or incinerate batteries. Failure to observe
these warnings may result in explosion, fire, damage,
injury, or death.
CAUTION: Always dispose of used batteries according to applicable
law and regulations.

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Initial System Setup
The following steps are required to initially set up your system for
operation:
Step 1: SIM Installation and Control Panel Wiring
Step 2: Installing the Control Panel
Step 3: Powering Up the Control Panel
Step 4: Selecting a Language
Step 5: Registering Components
Step 6: Installing Kit Components
Step 7: Testing the System
Step 8: Defining System Users
Step 9: Establishing System Communication
Step 10: Connecting to RISCO Cloud

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Step 1: SIM Installation and Control Panel Wiring
WARNING: Make sure the control panel is NOT connected to an
electrical power supply when performing SIM
installation and wiring.
WARNING: Make sure to comply with all applicable electrical code
and regulations.
CAUTION: If your system does not have a SIM card pre-installed,
install it before applying electrical power to the control
panel.
Installing the SIM Card
A SIM card must be installed to enable GPRS communication. Access is
from the back-side of the control panel, which enables the SIM card to be
installed without having to open the panel (see illustration on page 9).
Alternatively, if you have any wiring to be done at the control panel, when
you open the control panel for the wiring tasks, you can also install the SIM
card at the same time.
To install a SIM card:

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Wiring at the Control Panel
To perform wiring at the control panel:
1. Make sure the control panel is NOT connected to an electrical
power supply, and then open it as follows; both covers remain
connected to each other with a ribbon cable (do not detach):
Remove and retain the screw on the cover.
Release the right and left tabs (left location shown).
Detach the cover from the bottom-facing side.
Detach the cover from the top-facing side.

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2. At the back side of the control panel, route the AC power cable
through the wiring outlet:
Tamper switch location (on opposite side)
Screw mounting grooves
SIM card access cover
Wiring outlet
Wiring ducts
3. Connect the AC power cable leads to the AC terminals, ensuring
the correct live [L] and neutral [N] wiring, as shown in the
following illustration on page 10.
NOTE: For the AC power cable wiring colors, refer to the
applicable electrical code for the country / region of
installation.
4. Secure the AC power cable onto the PCB using the provided cable
clamp, screw and washer and then route the cable through one of
the wiring ducts:




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
5. At the terminal block connect wire leads for the relevant
connections, as required:

AC power supply terminals

Cable clamp

Terminal block. Connection terminals from left to right:
external module, PGM, zone (for a single hard-wired
peripheral), GND.
6. If the SIM card has not been installed yet, install it now directly
onto the PCB in order to enable GPRS / GSM communication
(see Installing the SIM Card, page 7).
7. When all control panel wiring and the SIM card installation tasks
are finished, close up the control panel casing. Make sure the tabs
on the cover snap into place into their respective grooves, and then
re-install the small screw back onto the front cover.
8. Mount the control panel onto the wall (see Step 2: Installing the
Control Panel, page 11).


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Step 2: Installing the Control Panel
Mounting Guidelines
When installing, make sure the control panel is:
Accessible to all external connections for electrical power supply
and additional (non-kit) RISCO Group components.
In a central location, in relation to the wireless components your
system will be using, with a minimal distance from the
components
At a location where the GSM signal is adequately strong
Near the entry/exit door of the secured site, in order to allow
enough time for leaving after arming the system
Out-of-sight of would-be intruders, and out-of-reach of
unintended users (such as children)
At a location with a minimal number of obstacles between the
control panel and the detectors. Metal-based construction
materials, such as thick or steel-reinforced concrete walls can
reduce the RF signal strength.

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Installation Procedure
WARNING: Make sure the control panel is NOT connected to any
electrical power supply.
To install the control panel:
IMPORTANT: When mounting, although the screws enter the control
panel’s elbow grooves in the center as shown below, the screw holes /
screws must be positioned at the upper-most location on the elbow grooves:
4
4
X2X2

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Step 3: Powering-Up the Control Panel
After performing all wiring tasks at the control panel, installing the SIM
card, and installing the control panel, you can now power-up the control
panel.
NOTE: After initial power-up, any subsequent removal of the control panel
from the wall will trigger a tamper alarm.
NOTE: Ignore any low battery message that may display while powering-up.
This indicates the control panel backup battery needs recharging, however the
system will operate normally using its AC power supply.
To power-up the control panel:
Apply electrical power to the control panel with the AC power cable,
or at the circuit breaker switch; you will be prompted by the control
panel display to select a language (see Step 4).

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Step 4: Selecting a Language
Upon initial control panel power-up, you will be prompted to select the
language and default options.
To select a language:
1. At first installation, after control panel power-up,SELECT
LANGUAGE displays on the keypad.
2. Use to scroll to the language you would like to display at
the control panel, and then press .
3. Press to set for www.riscocloud.com (default);
INITIALIZING, and then DISARMED display.
IMPORTANT: If SYSTEM NOT READY, SYSTEM TROUBLE or TAMPER
ALARM also display, they indicate there are trouble messages (use to
scroll and view). However, these messages could be due to reasons which
may resolve automatically after a short time, thus it is recommended to
wait until after you have completed all (10) initial system setup steps before
troubleshooting.

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Step 5: Registering Components
All components used in your system (detectors, keyfobs, and other wireless
devices) must be registered in order to be recognized by the system.
Registering Kit Components
Your kit comes with pre-registered components. Perform the following to
complete the registration process.
NOTE: For the kit-supplied keyfob, see Registering Keyfobs, page 16.
1. Open each component (see the illustrations on pages 18 and 21)
2. Remove the battery protector strips / install the batteries; a chime
sounds indicating the control panel recognizes the component.
3. Put the component covers back on.
NOTE: The factory-assigned zone numbers for the kit-supplied
components are listed below. It is recommended to write
down their locations / descriptions as well.
Listing of Component/ Zone Information
It is important to retain this listing for future reference, for example, when
performing a walk test, or when bypassing zones.
Component name & model Zone number /
keyfob number
Zone location & description
(for keyfobs, list the
users who retain them)
Magnetic contact detector
(kit-supplied)
1
PIR detector (kit-supplied) 2
Keyfob (kit-supplied) Keyfob 1

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Registering Additional Components
For additional components added to your system, register them as follows:
NOTE: For additional keyfobs, see Registering Keyfobs, page 16.
To register additional components:
1. Remove the component cover.
2. At the control panel, press and hold for about 3 seconds
(disregard the ENTER USER CODE message) until REGISTER and
TRANSMIT 1 display.
3. Now remove the battery protector strip or plastic wrapping (if you
have to remove the battery in order to do this, make sure the
battery is then inserted in the component with the correct polarity);
TRANSMIT 2 displays.
4. Press the component’s tamper switch and then release it; the
(automatically-generated) zone number and SAVE? display.
IMPORTANT: In the listing provided write down the zone
number, component name, and its location / description.
5. Press to save the registration, or press to cancel.
6. Attach the (registered) component’s cover correctly in place.
7. Repeat this procedure from step 3 to register the next component,
or if finished, press to exit the registration mode.
Registering Keyfobs
To register keyfobs:
1. At the control panel, press and hold for about 3 seconds
(disregarding the ENTER USER CODE message) until REGISTER
and TRANSMIT 1 display.
2. Press any keyfob button; REGISTER and TRANSMIT 2 display.
3. Press the same keyfob button again; the keyfob number and
SAVE? display.
IMPORTANT: In the listing provided write down the keyfob
number, and the user who retains it.

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4. Press to save the registration, or press to cancel.
5. Register the next device, or if finished, press to exit the
registration mode.
Deleting Component Registrations
If you no longer use a system component, you must “delete” its registration
to the control panel.
To delete a component registration:
1. Remove the cover from the component.
2. At the control panel press for about 3 seconds until DELETE
and TRANSMIT 1 display.
3. Press the component’s tamper switch; DELETE OK? displays.
4. Press to delete the registration, or press to cancel the
deletion request.
Deleting Keyfob Registrations
If you no longer use a keyfob, you must “delete” its registration to the
control panel.
To delete a keyfob registration:
1. At the control panel, press for about 3 seconds until DELETE
and TRANSMIT 1 display.
2. Press any button on the keyfob twice; the keyfob number and
DELETE OK display.
3. Press to delete the registration, or press to cancel the
deletion request.

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Step 6: Installing Kit Components
Pre-Installation Planning
Before installing system components, to ensure optimal system
performance, determine which areas need to be protected and the best
locations for installing the components.

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Installing the Magnetic Door / Window Contact Detector
The magnetic door / window contact detector has two parts – a transmitter,
and a magnet. It can be installed at the entry / exit door of a secured site, to a
window, a sliding door, or at any similar entrance that could be accessed by
an intruder.
Mounting Guidelines
Transmitter Magnet
NOTE: It is recommended to
affix the transmitter to the
non-moving part of the door
or window (such as to the
door frame / window frame),
and to affix the magnet to the
moving part.

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Installation Procedure
NOTE: If the transmitter is installed using adhesive strips, the back tamper
switch will not be operational.
NOTE: For installing the transmitter with adhesive strips, skip to step 3B in
the following procedure.
To install the transmitter and magnet:
X4