Urtopia Carbon E-Bike User manual
1
URTOPIA CARBON E-BIKE
RIDER
MANUAL
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Inspire Passion,
Activate Life
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6
4
13
15
V 1.1.2
TABLE OF CONTENTS
English
BEFORE YOU READ
ASSEMBLE YOUR E-BIKE
USE YOUR E-BIKE
RIDE: SAFE & FUN
4
BEFORE YOU READ
This manual contains critical details about how to
safely operate and maintain your Urtopia Carbon
E-Bike. Read it carefully and familiarize yourself
with it before riding. Pay special attention to the
safety messages shown here.
Riding any bike or other vehicle always involves
some risk of serious injury or death. Your safety
depends on many factors including your bike
knowledge, your bike’s maintenance, road
safety & warnings, etc. There are also factors we
cannot control or anticipate in every situation
or condition while riding. This manual makes no
Scan to download the
Urtopia app
representations about the safe use of bikes under
all conditions. If you have any questions you should
contact Urtopia immediately.
Assembly and adjustment of your Urtopia Carbon
E-Bike require special tools and skills. Keep this
manual and any other documents that came with
your Urtopia Carbon E-Bike. All information in this
manual is subject to change or withdrawal without
notice. Visit www.newurtopia.com to view and
download the latest version. Urtopia makes every
eort to ensure the accuracy of its documents
including this manual.
Assembly Tutorial Video on App
Download the app and watch the specially-made tutorial
FIRST before assembly. Strongly recommended!
Screenshots of assembly tutorial
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Frame
Accessory bag (Frame bag)
Front wheel
Seatpost & Saddle Charger Removable battery
Inside the Packing Box
Battery key
Allen key
#4
Pedals
Front wheel
quick release device
15mm wrench
This accessory bag contains all the tools and accessories needed for assembling. It also
doubles as a customized cycling frame bag, a free gift from Urtopia for your daily use!
Spare parts
from top to bottom:
1. Big screw (for Smartbar)
2. Hex socket set screw (for
seatpost fastener)
3. Side screws (for Smartbar)
4. Protective plug (for Smartbar)
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Rear
Motor
Carbon
Belt
Torque
Sensor
Removable Battery
Headlight
SmartbarCarbon Fiber Frame
Saddle
ARES (Advanced Rear
Early-indication System)
Hydraulic Disc Brakes
ASSEMBLE YOUR E-BIKE
Assembling familiarizes yourself with your Urtopia.
Engagement with your bike grows while you build.
So roll up your sleeves and start, shall we?
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1. Before Assembling
1.1 First stand the e-bike securely. The
included triangular bike-stand might be
useful, but make sure it's firmly placed on
the ground and the e-bike doesn't fall over.
A protective padding is recommended to
be put between the front fork ends and
the ground.
KEEP the original package for future
transport.
Notice
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2. Install Front Wheel
KEEP ALL protective parts for future
transport.
2.1 Remove the following plastic protective
parts: a pad between the braking pads
inside the caliper, and a round plate on
one side of the wheel hub.
2.2 Before installing, make sure the bike is
still secured in place as in 1.1. NEVER drop
the fork ends to the ground to prevent
permanent damage.
Make sure no friction between the
rotor and brake pads.
2.3 Insert the brake rotor between the brake
pads, make sure they align and the wheel
spins freely once installed.
Pulling the brake levers
during installation may
damage the caliper.
Seat the wheel axle ends onto the fork
dropouts fully to ensure riding safety.
2.4
Notice
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2.5
2.6 2.7
Take out the quick-release device, remove
the nut and spring on one side, insert the
skewer (with the other spring on) into the
center hole of the axle, and put back the
spring and nut as illustrated.
Tighten the nut so that the lever meets
resistance at 90° from the fork, then push
it over to lock. Don’t over-tighten the nut.
Check that the lever ends up in front of
the fork and slightly ahead, so that it can
be pulled back with ease to remove the
wheel later on.
STEP 1
STEP 2
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3. Install Seatpost
Notice the two white position marks
on the seat-tube cable. The lower one
indicates the maximum it should get
out of the seat tube, and the upper one
indicates the maximum it should reach
inside the seat post.
Pull and push the cables carefully
when connecting. If the indicated
positions are exceeded, internal
electric circuits may be damaged.
3.1 3.2 Stash the cable inside the seatpost
snugly.
Find a cable connector inside the seatpost
and the other one inside the seat tube.
Connect them.
The seatpost CANNOT rise above the
minimum insert line. Otherwise, serious
safety hazard may occur during riding.
Recommended torque: 7~9 N⋅m
3.3 3.4
4mm Allen key
Insert the seatpost into the seat tube, and
take out the protective cover for the seat-
tube screw hole. Use a 4mm Allen key to
tighten the seat-tube screw and fasten
down the seatpost at a desired height.
Put back the protective cover.
Notice
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4. Install Pedals
5. Install the Battery
4.1
The left pedal
is marked with
"L".
4.2
The right pedal
is marked with
"R".
15mm wrench 15mm wrench
Use a 15mm wrench to tighten the left
pedal counterclockwise.
Use the same wrench to tighten the right
pedal clockwise.
5.1 5.2 Put the bottom of the battery into its
compartment first, and then press it down
fully.
The battery can be charged while
installed. Just remove the plug on the left
side of the down tube.
Press the power check button on the
battery and make sure enough power left:
blue is full, green is medium, red is low,
and flashing red is critical.
Notice
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Download the Urtopia app
and register your account.
After log-in for the first time,
1. press any key on the
Smartbar and scan the QR
code shown on the display.
2. Or connect the bike
with the app manually via
Bluetooth.
Next, follow the on-screen
guide and press the right
button on the Smartbar a
few times to record your
fingerprint.
6. Activate the Smartbar
6.1 6.2 6.3
1. Smartbar display
2. Bluetooth connection
Congratulations!
Now say hi to your newborn Urtopia. It's time to hit the road--
but make sure tires are pumped up well first!
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USE YOUR E-BIKE
Smartbar Basics
· Press to unlock and power on (once fingerprint recorded)
· Long press for 2 seconds to unlock (if no fingerprint recorded.
However, anti-theft features unavailable without fingerprint records)
· After unlocking, press for horn beeps
· Press and hold for voice control
· Press to speed up
· Long press for 2 seconds to enter Turbo mode (press either Up or
Down key to exit Turbo mode)
· Press to speed down
· Long press for 2 seconds to enter Standby mode
· Press to indicate a left turn
· Long press 2 seconds to turn lights on/o
· Press to indicate a right turn
· Press and hold to enter Walk mode, release to exit
Fingerprint button
Control pad - Up
Control pad - Down
Control pad - Left
Control pad - Right
①
①
②
②
③
③
④
④
⑤
⑤
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Press and hold the fingerprint/right button to activate Voice Control. Remove your finger to stop.
Voice Commands
Speed up
Speed down
Speed 1 (Eco mode)
Speed 2 (Comfort mode)
Speed 3 (Sport mode)
Speed 0 (Pedal mode)
Lights on
Lights o
Turn o the lights
Turn on the lights
Lock the bike
Lock up
Go to sleep
Power o
Volume 1
Volume 2
Volume 3
Switch
speed mode
Lights on/o
Turn right
Turn left
Lock the bike Standby
mode
Volume
Turn left/
right
Current Speed,
Battery, Speed Mode
Lock the Bike
Warning!
LED Dot-Matrix Display
Voice Control
Turn Indicator
OTA Update
Fingerprint
Recording
* Movement alarm is activated ONLY in Lock mode.
There is no alarm in Standby mode.
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RIDE: SAFE & FUN
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Check the Items Below Before Your First Ride
Road Safety
BEFORE FIRST RIDE
Check if the tires are in good condition and the tire pressure is 50~85 psi / 3.5~6.0 bar. Make sure the front and rear wheel
rotate smoothly without distortion. Make sure the spokes are not broken.
Make sure the front wheel quick release is secure, and the tire is at the center of the front forks.
Make sure the saddle, stem and handlebar are aligned centrally. Check if each screw is tightened.
If you are riding at night, please make sure your bike is properly fitted with lights and reflectors. Please adhere to the relevant
regulations.
The bike is equipped with hydraulic disc brakes. Note that the left-hand lever actuates the front brake while the right-hand
lever actuates the rear brake.
Before riding, check whether the brake levers have any exposed core, or the brake wire skin is broken or peeled o.
Do not modify or tune your bike. There is a risk of accident if you do so. Note also that modifications will void the warranty
and may render the bike no longer approved for use on public roads.
Do not perform any maintenance work on your bike unless you feel absolutely sure about it. If you have any doubt or
question, contact Urtopia directly.
Check the belt tension by pressing firmly down on it, in the middle, with your index. The deflection of the belt should be
around 0.5cm to 1cm. Note that lubrication is not necessary.
Wear a bright colored and correctly fitted safety helmet that complies with international standards.
Wear bright, light-colored, fluorescent or reflective and well-fitted clothing, or a reflective belt, particularly at night or in poor
light.
Wear personal protective equipment, for example, pads, gloves etc.
Choose a right type and size of bike for you.
Bike must be fitted with a warning bell and a rear red reflector.
Make sure the brakes are suitably adjusted and in proper working order, and can stop the wheels eectively.
A “notice” is important information that can help you avoid bike/
property damage or extend the life of parts and the bike.
A “warning” statement indicates a hazardous situation that, if
not avoided, could result in death, serious injury, or property
damage.
A “danger” statement indicates a hazardous situation that, if not
avoided, has a very high risk of death, serious injury, or property
damage.
Symbol Definitions
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1. Carbon fiber silk is a type of polymer fiber made from artificial chemical fiber with higher than average carbon content and
manufactured via a series of rigorous and complex processes such as drawing, oxidation, carbonization and graphitization inside
a furnace.
2. The carbon fiber used to manufacture an Urtopia Carbon E-Bike is composed of carbon fiber silk with high polymer resin which
gives it a sticky quality that enables layers to be stuck to one another. After the hot molding process, its tensile strength can be up
to 6~9 times stronger than an equivalent structure made of steel and its compressive elastic modulus is also higher, yet its weight
being only one quarter of the steel equivalent.
Carbon Fiber Statement
Recommended tire inflation pressure: 50~85 psi / 3.5~6.0 bar.
- Wash with water to remove debris.
- Acceptable temperature range for the CDN belt system is -4°F (-20°C) to +140°F (+60°C).
- Do not lubricate.
- This is a drive system – it is imperative to keep body parts and clothing away from the drive while in motion.
Pump Your Tires
Maintain Your Carbon Belt
MAINTENANCE
Tires should be in good condition with clearly visible tread pattern and are properly pumped up.
Chain/belt should be suitably tight with no sign of damage.
Charge your battery fully before your first ride.
The front or side of the bike should be fitted with white reflectors and the pedals with amber reflectors.
Any articles carried while riding should be light and small.
The Urtopia Carbon E-Bike is not designed for o-road conditions. Please use with caution whenever on those surfaces.
Handlebar cannot aect the reaction of their vehicles to steering and braking.
Plan the journey in advance and make use of the bike tracks as far as possible.
Must not carry any passenger.
Must not carry animal or things which might obstruct your view or aect your balance/control of your bike, or get caught in
the wheels/belt.
Must not enter a tunnel area, a control area or an expressway.
Must never be towed or hold on to a vehicle, or tow another bike or other vehicle.
Must not ride a bike in the opposite direction to trac on road.
Do not lead any animal.
Do not wear earphones of any audio devices or use a mobile phone while riding.
Can not put the e-bike in a enclosed space of more than 80 degrees (Celsius and Fahrenheit), try to put in a cool, dry
environment
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BATTERY
Your e-bike is powered by a modern lithium-ion (Li-ion) battery. They oer a large capacity (range) with the lowest weight. In
addition, they do not suer from memory eect.
Your battery is protected by a modern management system against overcharging and short-circuits.
Basics
The removable battery pack can be charged with or without a bike. Locate the charging port and plug the connector into the
charging port to start charging.
Do not use high pressure water streams to clean your e-bike, as water might seep inside the motor or the wiring compartment and
cause rusting of electric parts or short circuits. Please use damp cloth with neutral detergent to clean the bike body. Do not use
alkali-based or caid based detergent such as rust cleaners as it may result in damage and/or failure of the bike body.
Avoid parking your e-bike outside when there is rain or snow. At the end of a trip where there was rain or snow, bring the e-bike
inside and use a clean, dry towel to eliminate any wetness.
During daily use,please keep the controller clean and dry.keep it away from water,vibration and contamination, otherwise the
controller may be damaged.
Recommended cleaning method
You must turn on the battery to use the e-bike in Electric-Assisted mode.
In the Electric-Assisted model, power assist is triggered when you pedal forward, and power assist stop when you stop pedaling.
In other words, power assist happens as long as you pedal. You don’t need to pedal hard. All you need is to apply a light force
to the pedals continuously to maintain the current flow. When you apply one of the brakes, power-assist will automatically stop.
allowing the e-bike to slow down and stop. Power assist will turn itself o when the e-bike has reached the maximum speed of
25km/h.
Electric -Assisted
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Check the battery before using the bike for the first time.
Recharge the battery after each ride. Always charge it back to full so it is ready to travel the full range next time you ride.
If the battery is completely empty, charge it as soon as possible. Storing a depleted battery can lead to permanent loss of
range or loss of battery life.
Used batteries should not be thrown in the domestic waste. You can return used batteries to a recycling facility or to an
authorized dealer. Defective or used batteries, battery packs or single cells must be collected separately and disposed of in
an environmentally friendly manner.
Letting a battery charge unattended increases the risk that a charging problem will go undetected and lead to component
damage or a fire hazard. Always charge your battery where you can monitor it.
Only use a battery charger designed for your bike and supplied by Urtopia.
Letting the charger’s plug contact metal objects could cause a power discharge (a spark), which could injure you or create a
fire hazard.
Pay attention to waterproofing to prevent the battery pack from being exposed to excessive water.
E-Bikes are prohibited from overloading. When the load is too large, the running current will increase, and the cruising
range will be reduced or there will be a power outage.
Safety Alerts
Keep away from sources of fire and heat, and it is strictly forbidden to put the battery into a fire.
It is strictly forbidden to disassemble or repair the battery pack by yourself.
Severe vibration, shock and extrusion are strictly prohibited.
Keep away from children.
Never open the battery housing, which will void the warranty and can result in battery damage. It can also expose you to
caustic substances and electrical shock or it could create a fire hazard, which can lead to serious injury or death.
Never charge a battery which you suspect is damaged or know is broken, and do not use it.
When the battery pack needs to be stored for a long time, please charge the battery pack to a half-charged state, place it in
a dry and ventilated place, and charge it with the charger every three months.
Never use the battery upside down.
No obvious loss or deformation of the battery pack.
It is forbidden to use battery packs in series and parallel.
It is forbidden to use cracked or damaged batteries or BMS battery packs.
If the battery has abnormal noise, odor, damage, deformation, discoloration, melting, heating, water etc., stop charging
immediately and place the battery in an open place.
Battery Safety
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SPECIFICATIONS
Weight
Sizes
Body material
Brakes
Transmission
Integrated lights
Wheels
Tires
Max. permissible total weight
15.6kg
Max. 240 lbs. (110 kg)
Medium, Large
Carbon fiber (frame, fork, handlebar, seatpost)
Front & rear dual-piston hydraulic disc
Gates Carbon Drive™ CDN™ belt (up to 30,000 km)
StVZO headlight; Advanced Rear Early-indication System (ARES)
700C (ISO 622 mm BSD), inner rim 19 mm
Kenda Kwest 700 × 35C (35 mm / 1.4") (30~45 mm compatible)
General
Power modes
Top speed (assisted)
Pedal, Eco, Comfort, Sport, Turbo
20 mph (32 km/h), US version; 16 mph (25 km/h), EU version
Motor
0°C / 32°F ~ 40°C / 104°F
-10°C / 14°F ~ 50°C / 122°F
-10°C / 14°F ~ 30°C / 86°F
2.5 hrs quick charge
Charging
Operation
Storage
Temperature
Charger
Up to 100 km / 62 miles
352.8 Wh
Samsung Li-ion
Up to 60 km / 37 miles
Up to 40 km / 25 miles
Range
Removable Battery
Eco mode
Comfort mode
Capacity
Cell
Sport mode
100~240 V AC
42 V DC
4 A
Input Voltage
Charging time
Max. Output Voltage
Max. Output Current
