USSC Cavalier A9843L User manual

1
UNITED STATES STOVE COMPANY
227 Industrial Park Road • P.O. Box 151 • South Pittsburg, TN 37380 • [phone]
Propane (LPG) Model
A9843L
C9843L
G9843L
Natural Gas Model
A9843N
C9843N
G9843N
VENT-FREE PEDESTAL GAS HEATER
INSTALLATION AND OPERATION INSTRUCTIONS
851287 2/98
WARNINGS
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
THIS APPLIANCE MAY BE INSTALLED IN
AN AFTERMARKET* MANUFACTURED
(MOBILE) HOME, WHERE NOT
PROHIBITED BY STATE OR LOCAL
CODES.
*Aftermarket: Completion of sale, not
for purpose of resale, from the
manufacturer.
THISAPPLIANCEISONLYFORUSEWITH
THE TYPE OF GAS INDICATED ON THE
RATINGPLATE. THISAPPLIANCEISNOT
CONVERTIBLE FOR USE WITH OTHER
GASES.
This is an unvented gas-fired heater. It uses air
(oxygen) from the room in which it is installed.
Provisionsforadequatecombustionandventilation
air must be provided. Refer to "Adequate
CombustionAndVentilationAir"onpage6ofthis
manual.
WARNING:Do not usea blower insert,heat exchanger
insert or other accessory not approved for use with this
heater.
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TABLE OF CONTENTS
IMPORTANT SAFETY INFORMATION..........................................................3-4
PRODUCT FEATURES..........................................................................................4
SPECIFICATIONS............................................................................................... ....5
CONTENTS .............................................................................................................5
ITEMS REQUIRED FOR INSTALLATION........................................................ 6
INSTALLATION...................................................................................................... 7
GAS CONNECTION ...........................................................................................8-9
GAS PRESSURE CHECK..................................................................................... 9
LOG ASSEMBLY .................................................................................................10
OPERATING INSTRUCTIONS ......................................................................11-13
CLEANING / SERVICING...............................................................................13-14
FLAME APPEARANCE...................................................................................... 14
PARTS LIST FOR HEATER ASSEMBLY ...................................................15-16
PARTS LIST FOR BURNER & LOG ASSEMBLY......................................17-18
TROUBLE SHOOTING ..................................................................................19-20
OPTIONAL EQUIPMENT.....................................................................................21
NOTE.......................................................................................................................22
LIMITED WARRANTY POLICY.......................................................................23
NOTICE
Installationandrepairmustbedonebyaqualifiedserviceperson. Theapplianceshouldbeinspected
before use and at least annually by a professional service person. More frequent cleaning may be
required due to excessive lint from carpeting, bedding material, etc. It is imperative that control
compartments, burners and circulating air passageways of the appliance be kept clean.

3
IMPORTANTSAFETYINFORMATION
INSTALLER: Please leave these instructions with the owner.
OWNER: Please retain these instructions for future reference.
IMPORTANT: Read these instructions carefully before installing or trying to operate this heater.
WARNING: Anychangetothisheateroritscontrolscanbedangerous.Improper
installationoruseoftheheatercancauseseriousinjuryordeathfromfire,burns,
explosion or carbon monoxide poisoning.
WARNING
CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning are similar to the flu
with headaches, dizziness and/or nausea. If you have these signs, obtain fresh air immediately. Have the
heater serviced as it may not be operating properly.
The installation must conform with local codes or, in the absence of local codes, with the National Fuel Gas
Code, ANSI Z223.1.
The 9843N/9843L vent-free gas heater system cannot be installed in a bedroom.
Do not install the heaters in a bathroom.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or
property damage. Refer to this owner's manual. Installation and service must be performed by a qualified
installer; service agency or the gas supplier.
To prevent malfunction and/or sooting, an unvented gas heater should be cleaned at least annually by a
professional service person. More frequent cleaning may be required due to excessive lint from carpeting,
etc. It is imperative that control compartments, burners and circulating air passageways be kept clean.
Correct placement of the ceramic fiber logs is necessary to avoid problems with sooting. Sooting can settle
on surfaces outside the heater and cause discoloration. See the appropriate sections of this manual for
instructions.
WARNING: Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner flame
patterns. Do not place a blower inside burn area of firebox. Ceiling fans may create drafts that alter burner
flame patterns. Sooting and improper burning will occur.
This is an vent-free gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to installation guidelines.
Childrenandadultsshouldbealertedtothehazardofhighsurfacetemperatureandshouldstayawaytoavoid
burns or clothing ignition.
Young children should be carefully supervised when they are in the same room with the appliance.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

4
IMPORTANTSAFETYINFORMATION
Do not place clothing or other flammable material near the appliance.
Keep appliance area clear and free from combustible materials, gasoline and other flammable vapors and
liquids.
Any safety screen or guard removed for servicing, must be replaced prior to operating the heater.
This vent-free gas heater is intended to be smokeless. If logs appear to smoke, turn off the heater and call
a qualified service person. Initial burn off may cause slight smoke and odor during the first four hours of
operation.
Input ratings are shown in BTU per hour and are for elevations up to 2,000 feet. For elevations above 2,000
feet,inputratingsshouldbereduced4percentforeach1,000feetabovesealevel.RefertotheNationalFuel
Gas Code.
The heater and its individual shut off valve must be disconnected from the gas supply piping system during
any pressure testing of that system at test pressures in excess of 1/2 psig (3.5 kPa).
Theheatermustbeisolatedfromthegassupplypipingsystembyclosingitsindividualmanualshutoffvalve
during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig
(3.5 kPa).
Donot usethisroomheaterifanypart hasbeenunderwater.Immediatelycalla qualifiedservicetechnician
to inspect the room heater and to replace any part of the control system and any gas control which has been
under water.
PRODUCTFEATURES
12.
13.
14.
15.
16.
17.
18.
19.
FIGURE 1. 9843 Vent-Free Pedestal
Gas Heater.
Features:
• Heating Efficiency - 99.9%
• Wide BTU Range: 10,000 - 39,900.
• Safe Operation - Oxygen Depletion Sensor (ODS).
• No Electricity Required.
• Fibre Ceramic Logs.
• Push-Button Piezo Ignitor.
• Clean Operation.
• Wide Bay Front.
• Easy Operation.
• Heats up to 1,200 square feet.

5
SPECIFICATIONS
Natural Gas
Manifold Pressure Setting 4" w.c.
Gas Inlet Pressure Maximum 10-1/2" w.c.
Minimum 5" w.c. Gas Rate Number
Model Number Type Max BTU/Hr Min BTU/Hr of Burners
9843N Manual 39,900 10,000 2
Propane / LPG
Note: An external regulator is required to reduce supply pressure to a maximum of 13" w.c.
Manifold Pressure Setting 10" w.c.
Gas Inlet Pressure Maximum 13" w.c.
Minimum 11" w.c.
Gas Rate Number
Model Number Type Max BTU/Hr Min BTU/Hr of Burners
9843L Manual 39,900 10,000 2
Controls - Main control has 4 positions:
1. OFF - All gas to the gas logs is shut off at the control
2. IGN - Piezo ignitor allows ignition of the pilot without the use of matches or batteries
3. PILOT - Valve position to light / maintain a standing pilot
4. ON - Gas flow to complete system, front burner ignition
Front Burner Control Knob - Infinite control, rotate clockwise to minimum rate and counter
clockwise for maximum rate.
Rear Burner Control Knob - Has 3 positions:
1. OFF - Gas to rear burner is shutoff at control
2. ON/MAX - Maximum gas flow to rear burner
3. MIN - Minimum gas flow rate to rear burner
GLOVESARERECOMMENDEDWHENHANDLINGCERAMICFIBERLOGS
TO PREVENT SKIN IRRITATION FROM LOOSE FIBERS. LOGS ARE
FRAGILE, HANDLE WITH CARE.
Carefully inspect the contents for shipping damage and immediately inform your dealer if any damage is found.
CAUTION
9843L and 9843N Unvented Gas Heaters
1. Packet containing Homeowners/Installation instructions.
2. Log box containing four (4) fiber ceramic logs, refer to installation instructions.
3. Unvented gas heater.
CHECK THAT ALL LISTED PARTS HAVE BEEN RECEIVED
CONTENTS

6
This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided
for adequate combustion and ventilation air.
Unusually tight construction is defined as construction where:
(a) Wallsandceilingsexposedtotheoutsideatmospherehaveacontinuouswatervaporretarderwitharating
of 1 perm (6 x 10½ kg per pa-sec-m ) or less with openings gasketed or sealed, and
(b) Weather stripping has been added on openable windows and doors, and
(c) Caulking or sealants are applied to areas such as joints around window and door frames, between sole
plates and floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical,
and gas lines, and at other openings.
The National Fuel Gas Code defines a confined space as a space whose volume is less than 50 cubic feet per 1,000
BTUperhour (4.8m per kw)oftheaggregateinputratingofallappliances installed inthatspaceandanunconfined
space is defined as a space whose volume is not less than 50 cubic feet per 1,000 BTU per hour (4.8m per kw) of
the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space
in which the appliances are installed, through openings not furnished with doors, are considered a part of the
unconfined space.
3
ADEQUATE COMBUSTION AND VENTILATION AIR
ITEMS REQUIRED FOR INSTALLATION
ITEMS REQUIRED FOR INSTALLATION
Ensure that the following items are available before proceeding with installation:
• External regulator (for propane/LPG only) • Manual shutoff valve
• Piping which complies with local codes • Sediment trap
• Pipe sealant approved for use with • Pipe wrench
propane/LPG (resistant to sulfur compounds)
CODES
Adheretoalllocalcodesorintheirabsence,thelatesteditionofTHENATIONALFUELGASCODEANSIZ223.1
or NFPA54 which can be obtained from:
American National Standards Institute, Inc. National Fire Protection Association, Inc.
1430 Broadway or Batterymarch Park
New York, NY 10018 Quincy, MA 02269
WARNING
11 2
3
Due to high temperatures, do not install the heater:
• Where curtains, furniture, clothing or other flammable objects are less than 42"
from the front of the heater.
• In high traffic areas.
• In windy or drafty areas.
DONOTPLACECLOTHINGOROTHERFLAMMABLEMATERIALONORNEARTHE
APPLIANCE.

7
INSTALLATION
Thefollowingformulacanbeusedtodeterminethemaximum
heater rating per the definition of unconfined space:
BTU/HR = (L1+L2) Ft x (W) Ft x (H) Ft x 1000
50
Consider two connecting rooms with an open area between,
with the following dimensions:(See Fig. 2, Example)
L1=15-1/2 Ft., L2=12 Ft., W=12 ft., H=8Ft
50
=52800 BTU/HR
If there were a door between the two rooms the calculation
would be based only on the room with the heater.
BTU/HR=(15-1/2) x (12) x (8) x 1000
50
=29760 BTU/HR FIGURE 2.
When installing the appliance directly on carpeting, tile or other combustible
material,otherthan wood flooring,theappliance must beinstalledon a metalor
wood panel extending the full width and depth of the appliance.
WARNING
Ifthe areainwhichtheheatermaybeoperatedissmallerthanthatdefinedasan
unconfined space or if the building is of unusually tight construction, provide
adequate combustion and ventilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1, Section 5.3, or applicable local codes.
L2 (12')
L1 (15-1/2') W (12')
H (8')
Minimum clearances to combustibles:
Top of heater....................................36"
Sides of heater....................................8"
Front of heater..................................42"
Rear of heater.....................................4"
FIGURE 3. Minimum Clearances
36"
8"
8"
4"
42"
Ensure the minimum clearances shown in FIGURE 4 are maintained for
accessibility for purposes of servicing and proper operation. Left and right
clearances are determined when facing the front of the heater.
WARNING WARNING
Maintaintheseclearancesto
ensure adequate space
around air opening for
proper operation.

8
GAS CONNECTION
NOTICE
CAUTION
IMPORTANT: Loosen the pipe adapter
on the flex tube before installing to the
system piping.
FIGURE 4. Gas Connection
CHECK GAS TYPE: The gas supply must be the same as stated on heater's rating plate. If the gas supply is
different, DO NOT INSTALL the heater. Contact your dealer for the correct model.
Connectingdirectlytoanunregulatedpropane/LPGtankcancauseanexplosion.
A qualified gas appliance installer must connect the fireplace to the gas supply.
Consult all local codes.
WARNING
TO HEATER
CONTROL VALVE STAINLESS
FLEXIBLE TUBE
PIPE
COUPLING
PIPE
MANUAL
SHUTOFF VALVE
TEE JOINT
PIPE NIPPLE
CAP
SEDIMENT TRAP
Usenewblackironorsteelpipeonly.Internallytinnedcoppertubingcanbeusedinsomeareas
when permitted by local codes. Only use pipe of 1/2" or greater diameter to allow full gas
volume to heater. Excessive pressure loss will occur if the pipe is too small.
Amanualshutoffvalve,union andplugged1/8"NPTpressure tappingpointmustbeinstalled
upstream of the heater (FIGURE 4).
Asedimenttrapmustbeinstalledupstreamoftheheatertopreventmoistureandcontaminants
from passing through the pipe to the heater controls and burners. Failure to do so could
prevent the heater from operating reliably (FIGURE 4).

9
GAS CONNECTION
GAS PRESSURE CHECK
The heater regulator controls the burner pressure which should be checked at the pressure test point located on the
right side of the main control and is accessible from the side of the gas log assembly (see FIGURE 6).
The pressure should be checked with the heater burning and the control set to high (HI).
The pressure regulator is preset and locked to avoid tampering. If the pressure is not as specified in Product
Specifications (Page 5), contact your dealer and replace the regulator.
FIGURE 6. Pressure Test Point Location
Control Valve
Control Bracket
(Rightside view
facing heater)
Test Pressure
Input Test Pressure
Output
Gas Inlet Connection (3/8" NPT)
FIGURE 5. Rear View of 9843 Vent-Free Gas Heater
The gasinletconnectionis3/8"NPT,madeat
therearofthemaincontrolthroughtheareaat
the rear of the pedestal.
Test all gas joints from the gas meter to the
heater for leaks using soap and water solution
after completing connection. DO NOT USE
AN OPEN FLAME.

10
REMOVING FRONT SCREEN
WARNING
FRONT SCREEN
Thefrontscreenmustbeinplaceatalltimeswhentheapplianceisoperating.Donotobstructthescreenedopenings
of the heater.
Thepositioningofthelogsiscriticaltothesafeandcleanoperationofthisheater.
Sooting and other problems may result if the logs are not properly and firmly
situated in the appliance. Never add additional logs or embellishments such as
pine cones, vermiculite or rock wool to the heater.
FIGURE 8. Log Set Assembly
#1
#2
WARNING: Failure to position the
parts in accordance with these dia-
gramsorfailuretouseonlypartsspe-
cificallyapprovedwiththisheatermay
resultinpropertydamageorpersonal
injury.
LOGPOSITIONING
This unit is supplied with a set of four ceramic fiber logs. Do not handle these logs with your bare hands! Always
wearglovestopreventskinirritationfromceramicfibers. Afterhandlinglogs,washyourhandsgentlywithsoapand
water to remove any traces of fibers.
PROPER INSTALLATION SEQUENCE:
1. Installtherearlog(#2)ontherearsetoflocators. Visuallychecktoverifythelogissecurelyplacedonthelocators.
2. Install the front log (#1) on the front locators. Visually check to verify the log is securely placed on the locators.
3. Install the left and right cross twigs as illustrated, on the locator pins provided in the front and rear logs. Holes
provided in the bottom of the cross twigs should allow them to seat completely over these pins.
1)Liftthefrontscreenslightlyup(Fig.7A)andthentiltthebottomofthescreeninwardanddownward(Fig.7B). 2)
Lean the top of the screen toward you slightly (Fig. 7B) and then proceed to carefully bring the screen straight back
(Fig. 7C). NOTE: To reinstall the front screen, reverse steps 1 & 2.
LOG ASSEMBLY
FIG 7CFIG 7B
FIG 7A

11
OPERATINGINSTRUCTIONS
Avoidanydraftsthat alter theburnerflamepatterns.Do not allow fanstoblowdirectlyinto the heater. Donotplace
a blower inside burn area of firebox. Ceiling fans may create drafts that alter burner flame patterns. Sooting and
improperburningwill occur.
Thisvent-freegasheater is intendedtobesmokeless.If logs appear tosmoke,turnoffthe heater and callaqualified
service person. Initial burn off may cause slight smoke and odor during the first four hours of operation.
WARNING: If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
Thisapplianceisequippedwithanignitiondevice(Piezo)whichautomaticallylightsthepilot. IfPiezofails,
thenlightthepilotusingmatches. Refertomatchlightinginstructions(page13). Whenlightingthepilot,follow
theseinstructionsexactly.
BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because
some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not attempt to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
Useonlyyourhandtopushinorturnthegascontrolknob.Neverusetools.Iftheknobwillnotpushinorturn
byhand,don'ttrytorepairit,callaqualifiedservicetechnician.Forceorattemptedrepairmayresultinafire
orexplosion.
Donot usethis appliance ifany part hasbeen underwater. Immediately calla qualifiedservice technician to
inspect the appliance and to replace any part of the control system and any gas control which has been under
water.
A.
WARNING
FOR YOUR SAFETY READ BEFORE LIGHTING
Donotstoreorusegasolineorotherflammablevaporsandliquidsinthevicinityofthisoranyotherappliance.
FOR YOUR SAFETY
B.
C.
D.

12
6. Push in the control (knob 1) all the way and
rotate counter-clockwise to "PILOT".
The piezo ignitor will light the pilot as the knob
passes "IGN" traveling to the "PILOT". Con
tinue to hold the control (knob 1) in for about
ten (10) seconds after the pilot is lit. Release
knob and it should pop back up. Pilot should
remain lit. If it goes out, repeat steps 4 through
6. If the control (knob 1) does not pop up when
released, stop and immediately call your ser
vice technician or gas supplier. If the pilot will
not stay lit after several tries, turn the gas
control (knob 1) to "OFF" and call your service
technician or your gas supplier.
7. Turn gas control (knob1) counter-clockwise
to "ON".
8. Set the front burner (knob 2) to the desired
setting rotating counter-clockwise to
MAX. and clockwise to MIN.
9. Set the rear burner (knob 3) to the desired
setting rotating counter-clockwise to
MAX./ ON or MIN.
10. Closeaccessdoorandturnonelectricalpower.
OPERATINGINSTRUCTIONS
LIGHTING INSTRUCTIONS
1. Open access door.
2. Set front burner to Min. and turn off the rear burner by depressing knob and rotating clockwise
until stop.
3. Unplug all electric power (optional blower) if service is to be performed.
4. Push in gas control knob slightly and turn clockwise to "OFF". Do not force.
5. Close access door.
TURN OFF GAS TO APPLIANCE
1. STOP! Read the safety information on the
previous page.
2. Turn off all electrical power and open the
access door.
3. Turnofftherearburnerandsetthefrontburner
to low.
4. Push in gas control (knob 1) slightly and turn
clockwise to "OFF".
NOTE: Knob cannot be turned from "PILOT" to
"OFF" unless knob is pushed in slightly. Do not
force.
5. Waitfive(5)minutestoclearoutanygas. Then
smell for gas, including near the floor. If you
smell gas, STOP! Follow "B" in the safety
information on the previous page. If you don't
smell gas, go on to the next step.
PILOT LOCATION
OFF
IGN
PILOT
ON
OFF
ON
MAX
MIN
Meritik
MAXITROL
KNOB 1
1. PILOT 2. FRONT BURNER
3. REAR BURNER
KNOB 2
KNOB 3
TOP VIEW OF BURNER ASSEMBLY

13
Annualinspectionandcleaningbyyourdealerorqualifiedservicetechnicianisrecommendedtopreventmalfunction
and/orsooting.
Remove front screen, (see page 6). Carefully lift screen from locating stubs and set aside during cleaning. Refer to
instructions on page 6 for installation of screen. Do not operate the unit with the screen removed.
Removelogs,handlingcarefullybyholdinggentlyateachend.Glovesarerecommendedtopreventskinirritationfrom
ceramic. If the skin becomes irritated, wash gently with soap and water. Refer to manual for correct log placement.
OPERATINGINSTRUCTIONS
Wait 30 seconds before readjusting the heater when the control has been turned
down to a lower setting.
WARNING
MATCH LIGHTING INSTRUCTIONS
Ifthepilotwillnotlightusingthepiezoignitor,youcanlightthepilotwithamatch. First,locatethepilot. Thepilot
islocatedbetweenthetwoburnertubesontherightend(facingtheunit),insidethefirebox. Tolightpilotwithamatch,
move the gas control (knob 1, pg. 12) to the pilot position and hold down. Light match and place near pilot. Once
pilot is lit, continue to hold the knob for about ten seconds. Then follow steps 7 thru 10 on page 12.
PILOT FLAME
The pilot flame should always be present when the
heaterisinoperationandshouldjusttouchthetopofthe
thermocouple tip (FIGURE 9).
Ifthepilotflamedoesnottouchthethermocouple,then
the main burner is unlikely to function reliably (FIG-
URE 10).
CHECKING FLAME APPEARANCE
Flames from the pilot, front and rear burner should be visually checked when the heater is installed. In addition a
periodic visual check of the flames should be made.
WARNING Turn off heater and allow to cool before cleaning.
CLEANING / SERVICING
FIGURE 9. Pilot Flame FIGURE 10. Incorrect Shape of Pilot Flame

14
CLEANING / SERVICING
PeriodicCleaning
• Do not use cleaning fluid to clean logs or any part of heater.
• Logs - Brush with soft bristle brush or vacuum with brush attachment.
• Vacuum loose particles and dust from the front and rear burner, control, and piezo.
• Inspect burner's and air intake hole. Remove lint or particles with vacuum.
• External case should be dusted and wiped with a wet soapy cloth.
AnnualCleaning/Inspection
• Inspect and clean burner air intake holes.
• Inspect and clean all burner ports.
• Inspect ODS pilot for operation and accumulation of lint at air intake holes.
• Verify flame pattern and log placement for proper operation.
FLAME APPEARANCE
• Verify smooth and responsive ignition of main burner and rear burner.
In normal operation at full rate after 15 minutes the following flame appearance should be observed.
FLAMES
Theflamesbehindlog#1,andinfrontoflog#2,shouldbeyellowwithabluebase. Theflamesshouldnotbeimpinging
on the small cross twigs. (See Below, Figure 11)
FIGURE 11. Flames - Natural Gas and LP Gas
#1
#2

15
HEATER ASSEMBLY REPLACEMENT PARTS
1
2
3
4
5
6
7
8
11
10
9
12
13

16
PARTS LIST FOR HEATER ASSEMBLY
KEY PART # DESCRIPTION QTY.
1 69138 CABINET TOP ASSY. 1
2 69137 FIREBOX BACK WELDMENT 1
3 24606 FIREBOX TOP 1
4 24605 INSIDE BACK 1
5 69136 FIREBOX WELDMENT 1
6 24601 FIREBOX BOTTOM 1
7 69135 PEDESTAL WELDMENT 1
8 24599 PEDESTAL BASE 1
9 24457 CONTROL DOOR 1
10 89336 BRASS KNOB 1
11 83115 10-32 x 1/2 MACHINE SCREW 1
12 24614 FRONT SCREEN (PAINTED) 1
13 89869 BRASS TRIM 2
N/S 89824 MAGNETIC LATCH 1
N/S 83343 #10 x 1/2 HX HD SCREWS 54
IMPORTANT NOTICE: WHEN ORDERING CABINET PARTS, PLACE THE APPROPRIATE
CODE AFTER THE PART NUMBER THAT CORRESPONDS TO THE COLOR OF YOUR UNIT.
ALMOND = A
CHARCOAL GRAY = C
GREEN = G
N/S = NOT SHOWN

17
BURNER & LOG ASSEMBLY
5
16
15
6
89
2
3
7
4
10
11
17
1
19
18
A
B
CD
20
13
14 12

18
PARTS LIST FOR GAS LOG ASSEMBLY
KEY PART # DESCRIPTION QTY.
1 24610 BURNER PLATE 1
2 24611 CONTROL BRACKET 1
3 81193 CONTROL VALVE (NATURAL) 1
81194 CONTROL VALVE (L.P.) 1
4 83251 10-24 x 1 SL ROD 2
5 83244 10-24 KEP NUT 2
N/S 83343 #10 X 1/2 HX HD SCREW 10
6 89831 BURNER/CONTROL FITTING 1
7 89834 1/4" TUBE, BURNER/REGULATOR 1
8 89838 1/4 CC X 3/8-27 FITTING 1
9 89839 1/4 COMPRESSION NUT 1
10 89840 1/4 COMPRESSION SLEEVE 1
11 24612 PILOT BRACKET 1
12 89872 "O.P. AMERICA" NAT. PILOT 1
89873 "O.P. AMERICA" L.P. PILOT 1
N/S 83437 10-3/4 HX HD SCREW (TO MOUNT PILOT) 2
13 89841 3/16 COMPRESSION NUT 1
14 89842 3/16 COMPRESSION SLEEVE 1
15 89829 #47 NATURAL BURNER ORIFICE(FRONT) 1
89836 #55 L.P. BURNER ORIFICE (FRONT) 1
16 89830 #48 NATURAL BURNER ORIFICE(REAR) 1
89836 #55 L.P. BURNER ORIFICE (REAR) 1
17 24613 BURNER (PAINTED) 2
18 89874 LOG SET (CONSISTS OF 4 PIECES) 1
a 89874-1 FRONT LOG -
b 89874-2 REAR LOG -
c 89874-3 RIGHT TWIG -
d 89874-4 LEFT TWIG -
19 89856 3/16" LOXIT FITTING 1
N/S 86318 16GA WIRE LINK 1FT.
20 89855 PILOT TUBE 1
N/S = NOT SHOWN

19
TROUBLESHOOTING
Turn off and let cool before servicing. Only a qualified service person should
service and repair heater.
NOTE: All troubleshooting items are listed in order of operation.
REMEDYPOSSIBLE CAUSE
OBSERVED PROBLEM
Whenignitorbuttonispressed,thereisno
spark at ODS/Pilot.
• Ignitor electrode positioned wrong
• Ignitor electrode is broken
• Ignitor electrode not connected to ignitor
cable.
• Ignitor cable pinched or wet keep ignitor
cable dry.
• Broken ignitor cable
• Bad piezo ignitor
• Replace ignitor.
• Replace ignitor.
• Reconnect ignitor cable.
• Free ignitor cable if pinched by any
metal or tubing.
• Replace ignitor cable.
• Replace piezo ignitor.
•Ventilateroom.Stopusingodor-causing
products while heater is running.
• Locate and correct all leaks.
• Appliance burning vapors from paint, hair
spray, glues, etc.
• Gas leak.
Appliance produces unwanted odors.
• Not enough fresh air is available for ODS/
Pilot to operate.
• Low line pressure.
• ODS/Pilot is partially clogged.
• Open window and/or door ventilation
• Contact local gas company.
• Clean ODS/Pilot.
Appliance shuts off in use.
• Gas leak.
• Control valve defective.
• Locate and correct all leaks.
• Replace control valve.
Gas odor even when control knob is in
OFF position.
• Gas supply turned off or manual shutoff valve
closed.
• Control knob not in PILOT position.
•ControlknobnotpressedinwhileinPilot position
• Air in gas lines when installed.
• ODS/Pilot is clogged.
• Gas regulator setting is not correct.
• Control knob not fully pressed in.
• Turn on gas supply or open manual shutoff
valve.
• Turn control knob while in PILOT position.
•Press incontrol knobwhile inPILOT position.
• Continue holding down control knob.
Repeatigniting operation untilair is removed
• Replace ODS/pilot assembly or get is
serviced
•Replacegasregulator.
When ignitor button is pressed, there is
spark at ODS/Pilot, but no ignition.
• Control knob not pressed in long enough.
• Manual shutoff valve not fully open.
• Press in control knob fully.
•AfterODS/pilotlights,keepcontrolknob
pressed in 30 seconds.
• Fully open manual shutoff valve.
ODS/Pilotlights,butflamegoesoutwhen
control knob is released.
WARNING

20
TROUBLESHOOTING, CONTINUED...
ODS/Pilot lights, but flame goes out
When control knob is released.
(continued from page 17)
One or both burner do not
lightafter ODS/pilot is lit.
Burnerbackfires during
combustion.
Slight smoke or odor during
initialoperation.
Logs appear to smoke after
initialoperation.
Heater produces a whistling
noise when burner is lit.
No gas to pilot.
•Thermocoupleconnectionlooseat
controlvalve.
•Pilot flamenottouchingthermocouple,
whichallows thermocouple tocool,
causing pilot flame to go out. This
problem could be caused by either
low gas pressure, or a dirty or partially
cloggedODS/pilot.
•Thermocoupledamaged.
•Controlvalvedamaged.
• Burner orifice is clogged.
•Burner orificediameter istoo small.
• Inlet gas pressure is too low.
• Manifold pressure is too low.
• Burner orifice is clogged.
• Burner orifice is clogged or damaged.
• Burner is damaged.
•Gasregulatordefective.
• Vapors from paint or curing process
of logs.
• Turning control knob to HIGH (3)
position when burner is cold.
• Air in gas line.
• Dirty or partially clogged burner
orifice.
• LP-regulator shut down due to inlet
pressure too high.
• Hand tighten until snug, then
tighten1/4 turn more.
•Contactlocal gas company.
•Replacethermocouple.
•Replacecontrolvalve.
• Clean burner or replace burner
orifice.
•Replaceburnerorifice.
•Contactqualifiedserviceperson.
•Contactlocal gas company.
• Clean burner or replace burner
orifice.
• Clean burner or replace burner
orifice.
•Replaceburner.
•Replacegasregulator.
• Problem will stop after a few hours
of operation. Run the heater with
the damper open if you have one,
or open a window for the first few
hours.
• Log heater is intended to be
smokeless. Turn OFF heater and
callqualifiedserviceperson.
• Turn control knob to LOW (2)
position and let warm up for a
minute.
• Operate burner until air is removed
from line. Have gas line checked
by local gas company.
• Clean burner or replace burner
orifice.
• Verify LP tank regulator is
installed and set to 11" to 13"w.c.
Replaceregulatoronheater.
POSSIBLE CAUSEOBSERVED PROBLEM REMEDY
WARNING
If the gas quality is bad, your pilot may not stay lit, the burners may produce
soot
andtheheatermaybackfirewhenlit. Ifthegasqualityorpressureislow,contact
your local gas supplier immediately.