Utax CD 5025 Service manual

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Technical Bulletin
UTAX
UTAX
UTAX
CD 5025P
CD 5025P
CD 5030P
TA
TA
TA
DC 6025P
DC 6025P
DC 6030P
TB 01 / Firmware Upgrade (V1.02) 2K3-B053/M
Date: 28-02-2011
T OPIC :
Support for BAM.
This is corrected for shortening and stabilizing the recovery time from the power saving priority mode.
Measure against the problem when setting the FAX initial screen into the one-touch screen.
When setting the FAX initial screen to the one-touch screen, the time may require to newly receive the address selection if
canceling the address by pressing "Reset Key" after selecting the one-touch registration address.
Therefore, this is corrected. - (The above can be released by the auto panel reset or pressing the cancel button.)
Lateral spread from other models.
A certain barcode may not be normally printed out. - Therefore, this is corrected.
The two-dimensional barcode may not be printed out with a certain file. - Therefore, this is corrected.
This is corrected for preventing CF248 error with a certain data.
UPGRADE PACK V1.02E
Type Program No. VER. Remarks
MAIN 2K3_2F00.001.403 001.403 New upgrade
MMI 2K3_7000.001.404 001.404 New upgrade
ENGINE 2K3_1000.004.002 004.002 New upgrade
LANGUAGE BR 2K3_81BR.001.004 001.004
IO 2K3_1E00.001.010 001.010
DP 3M8_9500.002.001 002.001
FAX BOOT/APL 5JR_5500.B01.019 B01.019 BOOT(B01.019), APL(B01.019)
ESPECIAL ES_SKIP.ON ----------
When upgrading firmware or replacing board etc., please upgrade each firmware (MAIN, ENGINE and MMI) to the latest version at the
same time.
Classification:
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
X
No modification necessary
Field Measure:
No particular problems are expected.
Serial Nos.:
CD 5025P– DC 6025P
CD 5025P – DC 6025P
CD 5030P– DC 6030P
Planned from the production in February 2011

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Technical Bulletin
UTAX
UTAX
UTAX
CD 5025P
CD 5025P
CD 5030P
TA
TA
TA
DC 6025P
DC 6025P
DC 6030P
TB 02 / Firmware Upgrade (V1.04E) - Fax System U 5JR-B104/M
Date: 28-04-2011
T OPIC :
The firmware is upgraded as follows.
C ONTENT OF CHANGES :
Improving margin for communication between the controller board and FAX board
There is little margin for detecting connection between the controller board and FAX board and in case the condition is worse depending
on variation of the resistance value on the FAX board, system error *CF14A or CF378 may rarely appear.
Therefore, following is changed:
Register setting that is affected by the resistance value on the FAX board is changed to improve the margin.
(*CF14A/CF378: error indicated when communication between boards is disconnected.)
FIRMWARE / UPGRADE PACK V1.04E
Type Program No. VER. Remarks
MAIN 2K3_2F00.001.504 001.504 NEW
MMI 2K3_7000.001.500 001.500 NEW
ENGINE 2K3_1000.004.002 004.002
LANGUAGE BR 2K3_81BR.001.004 001.004
IO 2K3_1E00.001.010 001.010
DP 3M8_9500.003.001 003.001 NEW
FAX BOOT/APL 5JR_5500.B02.001 B02.001 NEW
ESPECIAL ES_SKIP.ON ----------
When upgrading firmware or replacing board etc., please upgrade each firmware (MAIN, ENGINE and MMI) to the latest version at the
same time.
Classification:
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
X
No modification necessary
Field Measure:
No particular problems are expected.
Serial Nos.:
CD 5025P– DC 6025P
CD 5025P – DC 6025P
CD 5030P– DC 6030P
Planned from the production in March 2011.

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Technical Bulletin UTAX
UTAX
UTAX
CD 5025P
CD 5025P
CD 5030P
TA
TA
TA
DC 6025P
DC 6025P
DC 6030P
TB 03 / Firmware Upgrade (V2.00) 2K3-B124/M
Date: 18-05-2011
T OPIC :
The firmware is upgraded as follows.
C ONTENT OF CHANGES :
 Measures against JAM5001 (Bridge conveying sensor 3 non arrival jam)
The leading edge of paper may stop at the roller at the DF side of the bridge unit in the conditions below with continuous output fed from
the standard cassette and ejected to DF-470, and JAM5001(Bridge conveying sensor 3 non arrival jam) may appear.
Therefore, this is corrected.
Condition of occurrence: Affected model: 25cpm machine with DF-470 and AK-470installed. (PF is not installed) Paper size: Letter, A4
(fed widthwise).
Change: Time to remove the chattering of the bridge conveying sensor (conveying sensor 2) is dependent on existence of PF and there
is little margin in the time. Time to remove the chattering is changed from 20msec to 200mse to resolve. (The chattering is regarded as
arrival of next paper to make stand-by for next paper but J5001 appears after the jam detection timeout)
 U605 is implemented to execute [Data clear].
 Measures against image failure when adjusting the scanner magnification in the main scanning direction with U065.
Black streaks may appear on B/W copy after enlarging with U065 [Adjusting the scanner magnification]. Therefore, this is corrected.
 Default display when pressing Favorite button is changed.
Default display when pressing Favorite button is changed so that the function name layout is easily changed. (Refer to the next page).
 U265 [Set Model Destination] is implemented.
 Customized operation panel is supported using FMU.
Customized operation panel is available that supports the workflow template by using FMU(File Management Utility).
 Measures against address book search error.
[Not registered] message may appear for the registered data when searching the address book. Therefore, this is corrected.
 Measures against system error F65B with SMB send.
System error F56B may appear when scanning large size original to small size data with the setting below. Therefore, this is corrected.
(PDF file, B/W mode, Continuous scan ON, Table scan)
FIRMWARE / UPGRADE PACK V2.00
Type Program No. VER. Remarks
MAIN 2K3_2F00.002.351 002.351 NEW
MMI 2K3_7000.002.347 002.347 NEW
ENGINE 2K3_1000.005.002 005.002 NEW
LANGUAGE BR 2K3_81BR.001.006 001.006 NEW
IO 2K3_1E00.001.010 001.010
DP 3M8_9500.003.001 003.001
FAX BOOT/APL 5JR_5500.B02.001 B02.001
ESPECIAL ES_SKIP.ON ----------
When upgrading firmware or replacing board etc., please upgrade each firmware (MAIN, ENGINE and MMI) to the latest version at the
same time.

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Change of default display when pressing Favorite key.
Before After
Classification:
Entire Stock Rework
In-Field modification at next visit
X In-Field modification by case
No modification necessary
Field Measure: Please upgrade the firmware when the above phenomenon arises.


Serial No.: CD 5025P - DC 6025P
CD 5025P - DC 6025P
CD 5030P - DC 6030PP
Planned from the production in April 2011.

1/1
Technical Bulletin UTAX
UTAX
UTAX
CD 5025P
CD 5025P
CD 5030P
TA
TA
TA
DC 6025P
DC 6025P
DC 6030P
TB 04 / Blank copy output with DP scanning 2K3-B119/M
Date: 30-05-2011
T OPIC :
Note when fitting the upper left cover and rear cover.
Service manual and service training materials state checking the optical lock lever is released when fitting the upper left
cover. Likewise, check the optical lock lever is released when fitting the rear cover.
The optical lock lever may be unawarely pushed in by a rib on the rear cover when fitting it.
The optical system is unable to move toward left side when attempting copy using the DP while the optical lock lever is
locked (lever pushed in). This will cause abnormal images of blank copy and background image
Classification:
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
X No modification necessary
Field Measure: Please confirm the optical lock lever is released when fitting the upper left cover and rear cover


Serial No.:
Upper left cover
A rib on the rear
cover may push in
the lock lever
Optical lock lever
(Locked state)
(Securely release it)
Rear cover

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Technical Bulletin UTAX
UTAX
UTAX
CD 5025P
CD 5025P
CD 5030P
TA
TA
TA
DC 6025P
DC 6025P
DC 6030P
TB 05 / Note when replacing the main board (C0180) 2K3-B137/M
Date: 30-05-2011
T OPIC :
The above models are not equipped with a HDD and some data is saved in the main board instead.
Therefore, the following operations are required when replacing the main board.
P ROCEDURE :
1. Execute maintenance mode U004 to resolve machine number mismatch that appears after replacing the main board.
2. Adjust the scanner image.
2-1) Input the value in the auto scanner adjustment chart by using the maintenance mode U425.
2-2) Execute the maintenance mode U411 with the auto scanner adjustment chart.
2-3) Execute [Halftone adjustment] from the system menu
3. Reactivate the license for optional products if any were installed.
3-1) Reactivate ID CARD AUTHENTICATION KIT B).
3-2) Register an ID card again by using the maintenance mode U222.
4. Import data if any was exported from the machine before replacing the main board by using the maintenance mode U917.
(The export and import is also available via Net Viewer Utility)
5. Register the initial user settings and FAX settings from the system menu or command center.
6. Execute the maintenance mode as below if necessary.
No. Main machine related maintenance modes
U250 Checking/clearing the maintenance cycle
U251 Checking/clearing the maintenance counter
U253 Switching between double and single counts
U260 Selecting the timing for copy counting
U326 Setting the black line cleaning indication
U341 Specific paper feed location setting for printing function
U343 Switching between duplex/simplex copy mode
U345 Setting the value for maintenance due indication
U402 Adjusting margins of image printing
U403 Adjusting margins for scanning an original on the contact
glass
U404 Adjusting margins for scanning an original from the DP
U407 Adjusting the leading edge registration for memory image
printing
U425 Setting the target
U429 Setting the offset for the color balance
U432 Setting the center offset for the exposure
U470 Setting the JPEG compression ratio
No. Fax related maintenance modes
U603 Setting user data 1
U604 Setting user data 2
U610 Setting system 1
U611 Setting system 2
U612 Setting system 3
U615 Setting system 6
U625 Setting the transmission system 1
U695 FAX function customize

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Classification:
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
X No modification necessary
Field Measure: Please operate the above when replacing the main board.


Serial No.:

1/1
Technical Bulletin UTAX
UTAX
UTAX
CD 5025P
CD 5025P
CD 5030P
TA
TA
TA
DC 6025P
DC 6025P
DC 6030P
TB 06 / Non relevant Firmware Upgrade (V3.00) 2K3-B149/M
Date: 10-06-2011
T OPIC :
Non relevant for UTAX / Triumph-Adler.
C ONTENT OF CHANGES :
 Eliminating encrypted FAX function for China.
Related menu is hidden to disable settings for encryption from the operation panel. (It is also hidden or disabled on the Command Center
and KMNV.)
Dialing is not processed after on-hook and it is treated as the communication error U04300 [Encrypted transmission failed because
the destination unit had no encrypted communication capability] in case transmission is directed with the encryption related setting.
When receiving the encrypted message, the sender receives error U04300/E04300 [Encrypted transmission failed because the
destination unit had no encrypted communication capability] since the receiver cannot process the encrypted message.
 Support for Russian country code.
Country code for Russia is added and settings for Russia are supported. Default line setting is set to Dial Pulse and Line setting menu is
indicated for users.
Support for Argentina line type approval.
Certain default line setting values are changed to support Argentina line type approval.
FIRMWARE / UPGRADE PACK V3.00E
Type Program No. VER. Remarks
MAIN 2K3_2F00.003.002 003.002 NEW
MMI 2K3_7000.003.002 003.002 NEW
ENGINE 2K3_1000.005.002 005.002
LANGUAGE BR 2K3_81BR.001.006 001.006
IO 2K3_1E00.001.010 001.010
DP 3M8_9500.003.001 003.001
FAX BOOT/APL 5JR_5500.B03.001 B03.001 NEW
ESPECIAL ES_SKIP.ON ----------
When upgrading firmware or replacing board etc., please upgrade each firmware (MAIN, ENGINE and MMI) to the latest version at the
same time.
Classification:
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
X No modification necessary
Field Measure: No particular problem is expected.


Serial No.: CD 5025P - DC 6025P
CD 5025P - DC 6025P
CD 5030P - DC 6030P
Planned from May 2011 production on.

1/1
Technical Bulletin UTAX
UTAX
UTAX
CD 5025P
CD 5025P
CD 5030P
TA
TA
TA
DC 6025P
DC 6025P
DC 6030P
TB 07 / Resetting partial operation control Beh-Hab/M
Date: 16-06-2011
T OPIC :
To be reset after partial operation is performed due to problems in the cassettes or other sections, and the related parts are
serviced.
M ETHOD :
Classification:
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
X No modification necessary
Field Measure: No particular problem is expected.


Serial No.: CD 5025P - DC 6025P
CD 5025P - DC 6025P
CD 5030P - DC 6030P
service information.
Login User Name and Password
CD 5025P / DC 6025P  2500
CD 5025P / DC 6025P  2500
CD 5030P / DC 6030P  3000
S
y
stemmenu
/
Counter (Key)
Adjustment / Maintenance (4/4)
Service Settings (4/4)
Login – User Name
Login - Password
Login 



Start 

Enable Repaired Unit (1/1) Displayed only by
problems.

1/2
Technical Bulletin UTAX
UTAX
UTAX
CD 5025P
CD 5025P
CD 5030P
TA
TA
TA
DC 6025P
DC 6025P
DC 6030P
TB 08 / Paper stack when ejecting to the upper tray 2K3-B185/M
Date: 08-07-2011
T OPIC :
Depending on the condition of curled paper printed in duplex, it may push out the page ejected before it, and the page order
may not be correct, in case a large volume of paper is ejected with the bridge unit attached.
(The above phenomenon does not occur in case of simplex printing.)
C ONTENT OF CHANGES :
A stopper (No.1) is attached to the upper part of the inner tray to prevent the paper from being pushed out and it is set up as
a service part.
Stopper (No.1) attaching procedures
Note when using the stopper (No.1)
- Pull down the stopper (No.1) when using the bridge unit.
- Pull up the stopper (No.1) when using the job separator.
Attaching procedures
1) Take out the bridge unit.
2) Attach the stopper (No.1) aligning to A and B above.
3) Pull up the stopper (No.1) and attach the bridge unit.
Stopper (No.1)
(X:stopper pulled down) (Y: stopper pulled up)
Stopper part
(Shaded area: double-side tape)
Insert the rib at the
stopper part into this
hole and it is fixed as
shown in Y left
Fig.1
Metal plate
Cover
No.1
BCover
Metal plate
No.1
A
Alignment