V-tech 2121 User manual

Parts Check List:
1. Handset
2. Base Unit
3. Telephone line cord
4. Battery
5. Power Adapter
6. User’s Manual
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of re,electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen sink
or swimming pool).
5. Do not place this product on an unstable surface, such as a table, shelf or
stand. The product may fall, causing serious damage.
6. Slots and openings in the back or bottom of the base unit and handset are
provided for ventilation. To protect them from overheating, these openings
must not be blocked by placing the product on a soft surface such as a bed,
sofa or rug. This product should never be placed near or over a radiator or heat
register. This product should not be placed in any area where proper ventilation
is not provided.
7. This product should be operated only from the type of power source indicated
on the marking label. If you are not sure of the type of power supply in your
home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install this product
where the cord may have anyone walking on it.
9. Never push objects of any kind into this product through slots in the base or
handset as they may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock. Never spill liquid of any kind on
the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take
it to an authorized service facility. Opening or removing parts of the base or
handset other than specified access doors may expose you to dangerous
voltages or other risks. Incorrect reassembling can cause electric shock when
the product is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the risk of
re or electric shock.
12. Unplug this product from the wall outlet and refer servicing to an authorized
service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the operating
instructions, as improper adjustment of other controls may result in
damage and often requires extensive work by an authorized technician
to restore the product to normal operation.
E. If the product has been dropped and the base and/or handset has been
damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm.
There is a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
15. Only put the handset of your telephone next to your ear when it is in normal talk
mode.
SAVE THESE INSTRUCTIONS
1. Slide the battery cover off by gently
pressing on the recessed area with
a downward motion.
2. Unplug and remove the old battery.
Do not dispose of the old battery in
a trash compactor or re - it could
explode.
3. With the red and black wires at the
bottom of the battery, angle the top
of the battery into the compartment,
under the claws. Next, press the
lower end of the battery down, so it is
held in place by the lower claw. Now,
plug the connector into the socket,
located below the battery. Slip the
battery wires into the guide, located
below and to the left of the socket.
4. Replace the battery cover by sliding
it into place.
5. The new battery must be charged
before using your telephone. Place
the handset in the base unit to allow
it to charge for 15 hours. Maximum
battery life between charges is
approximately 3.75 hours of talk
time or 3.75 days of standby.
Introduction
To purchase replacement batteries,
call VTech Telecommunications
Canada at 1-800-267-7377. In
USA, call VTech Communications
at 1-800-595-9511.
Important Safety Instructions Installing/Replacing the Battery
CAUTION: To reduce the risk of fire or injury, read and follow these
instructions:
1. Use only the VTech battery supplied, or equivalent.
2. Do not open or mutilate the battery. Released electrolyte is corrosive and
may cause damage to the eyes or skin. It may be toxic if swallowed.
3. Exercise care in handling batteries in order not to short the battery with
conducting materials such as rings, bracelets, and keys. The battery or
conductor may overheat and cause burns.
4. Do not dispose of the battery in a re. The cell may explode.
1
23
Setting Up Your 2121
1. Choose an area near an electrical outlet and a telephone wall jack.
2. Plug the AC power adapter into an electrical outlet and the DC connector
to the power jack on the bottom of the base unit. Insert the cord in the
channel guide.
CAUTION: Use only the AC adapter shipped with your 2121. It is specically
designed for this product.
NOTE: Connect power to the base unit before placing the handset in
the base.
3. CHARGE THE HANDSET BATTERY BEFORE USE. The battery
recharges automatically whenever the handset is in the base unit. The
battery must be charged for 15 hours before using your phone for the
rst time.
4. Connect the telephone line cord. Insert one end of the telephone line
cord into the phone jack on the bottom of the base unit. Plug the other
end into a telephone wall jack. Make sure the plugs snap securely into
place. Insert the cord in the channel guide.
5. CHECK FOR A DIAL TONE. After the battery is charged, pick up the
handset and press the ON key. You should hear a dial tone. If not, see
IN CASE OF DIFFICULTY.
ON/ FLASH KEY
• Press the ON key to make a
call.
• If you are currently on a call, and
hear a call waiting tone, press
FLASH to switch to the second
call. Press FLASH again to
return to the original call.
VOLUME CONTROL
• Adjust the volume of what you
hear through the handset.
• While on a call, press the or
key to adjust the listening
volume. The handset will emit a
double beep when the maximum
or minimum volume level has
been reached.
CID AND PHONEBOOK KEY
• When phone is not in use,
press ( ) to display Caller ID
information.
• When phone is not in use,
press ( ) to display directory
entries.
OFF KEY
• Press the OFF key to end a call
or exit all modes of operation.
Getting Started Handset Features
REDIAL / PAUSE KEY
• When you hear the dial tone,
press REDIAL to call the last
number dialed on your phone.
• It can also be used to store the
last number dialed into speed
dial memory. See Storing a
Redial Number into Speed
Dial for details.
• You can store pauses into
your speed dial numbers. See
Storing Pauses in Memory for
details.
CHAN/DELETE KEY
• Pressing the CHAN key when
the handset is in use will activate
a channel change to the next
free channel.
• This is used if you are experienc-
ing noise or interference on the
current channel.
• When viewing the call log, press
to delete the current record
displayed.
• With the handset in idle mode,
press and hold to delete all
records in the call log.
PROG/SELECT KEY
• Press PROG/SELCET to
enter programming mode. See
Programming Speed Dial
Numbers for more details.
• Press to begin a programming
or store a programming option,
or to store a directory entry.
TONE/ * KEY
• In PULSE dialing mode, this key
is used to switch to temporary
TONE dialing mode.
45

Handset Features
PAGE KEY
• Press the PAGE key to page the
handset.
• Press it second time to cancel a
page.
• The base will ring the handset
for one minute before ending the
page automatically.
• The handset can also cancel the
page by pressing the OFF key.
Making Calls
Pick up the handset and press ON.
When you hear a dial tone, dial
the number. The LED will display
PHONE ON while the handset is
in use.
If you make a mistake when dialing,
press OFF to hang up, then press
ON to get the dial tone again.
You must always press ON before
you can dial a call on the handset.
Answering Calls
When an incoming call is ringing.
You will hear ring tone.
To answer a call just press any key
on the handset (except OFF).
Disconnecting
To end a call, either place the
handset in the base, or press OFF
on the handset.
Changing Channels
If you notice interference when
using your handset, press CHAN
to switch to a clear channel. This
function is only available when you
are on a call.
Temporary Tone
If you have a rotary (pulse)
telephone service, (TONE/PULSE
setting is set to PULSE), this feature
allows you to enter special codes
and tones to operate answering
machines, electronic banking
services, or other special services.
First, dial the call normally. Then
activate the temporary tone feature
by pressing TONE (the * key). You
can then press the numbers or
symbols you need, and your phone
will send the proper signals.
To end the call, press OFF or place
the handset in the base. The phone
will automatically go back to rotary
(pulse) service.
Programming The Ringer Type
The handset ringer is capable of
four different types of ring tones.
To change the ring tones or to
turn the ringer off, make sure the
handset is OFF.
• Press PROG/SELECT.
• Presse or to scroll to
RINGER: current setting.
Press PROG/SELECT to select
RINGER: 1, 2, 3, 4 or OFF. You
will hear a sample of each ring.
• Press the PROG/SELECT to
choose the displayed ringer.
Memory Dialing
You can store up to nine numbers
with names (up to 15 characters
and 24 digits in each location) you
dial frequently into the speed dial
memory locations you assign (1
through 9) in each handset. You
can also store telephone numbers
with names alphabetically in the
directory. See Telephone Directory
for instructions.
corrections. Press REDIAL/
PAUSE to store a pause in the
dialing sequence.
-OR-
Press REDIAL/PAUSE to display
the last number dialed from this
phone.
8. Press SELECT or PROG to
store your entry. The screen
displays DISTINCT RING? and
the current setting.
9. Press or to change the
setting. Choose Y (for yes) if
you wish the phone to alert
you to calls from this number
by changing to a distinctive
ringing pattern after the rst ring.
Choose N for a normal ringing
pattern.
10. Press SELECT or PROG to
confirm your selection. If you
chose Y, a D will be displayed
with the directory entry.
Edit a Number/Name Stored in
Memory
1. Press and hold the memory
location key (1 through 9) of the
entry you wish to edit.
2. When the screen displays the
entry you want to edit, press
SELECT. Then press or
until EDIT ashes.
3. Press SELECT. The screen
displays the name and number.
The cursor appears at the end of
the name. Use , and the dial
pad keys to edit the name. Press
SELECT to move on to edit the
number. Use to backspace
and make corrections. Press
SELECT to move to edit the
distinctive ring setting.
4. Press SELECT to save.
Operating Instructions
Operating Instructions Operating Instruction
TONE/PULSE Setting
To switch between tone and pulse
settings, press PROG/SELECT.
Use the ( / ) keys to make your
selection:
Press PROG/SELECT to conrm.
To exit without making a change,
press OFF.
NOTE: Your 2121 is preset at the
factory for TONE dialing.
NOTES:
• The entries you stored in speed
dial memory will be marked with
01 through 09 in the telephone
directory.
• Press OFF at any time to exit
memory dial mode.
Store a Number/Name in
Memory:
1. Press PROG/SELECT on the
handset.
2. Press or until the screen
displays SPEED DIAL.
3. Press SEL. The screen displays
ENTER 1-9.
NOTE: When memory is full the
screen displays MEMORY FULL,
an error tone sounds, and you
cannot store a new number until
you delete a record in speed dial
memory or telephone directory.
4. Press the key (1 through 9)
for the memory location where
you want to store this entry. If
the selected location is empty,
the screen displays ENTER
NAME.
NOTE: If the location is not empty,
your new entry will be stored in
place of the old and the rst entry
will be deleted. Take caution to not
save over entries you do not wish
to delete from memory.
5. Enter up to 15 characters for
the name you’re storing with the
number. Use to backspace
and make corrections; use to
advance and add a space.
6. When you finish entering the
name, press SELECT or PROG.
The screen displays ENTER
NUMBER.
7. Enter the telephone number.
Use to backspace and make
Delete a Number/Name Stored
in Memory
1. Press and hold the memory
location key (1 through 9) of the
entry you wish to delete.
2. When the screen displays the
entry you want to delete, press
SELECT. Then press or
until ERASE ashes.
3. Press SELECT. The screen
displays ERASE NO YES and the
number.
4. Press or until YES ashes.
5. Press SELECT. You’ll hear a
conrmation beep.
Dial a Memory Number
1. Press and hold the memory
location key (1 through 9) of the
entry you wish to dial.
2. Press PHONE to dial the
displayed memory number.
Reassign Locations in Memory
1. Press and hold the memory
location key (1 through 9) of the
entry you wish to reassign.
2. When the screen displays the
entry you want to reassign,
press SELECT. Then press
or until SPEED ashes.
3. Press SELECT. The screen
diplays ENTER 1-9.
4. Press the keys (1 through 9) to
reassign this entry into another
memory location. You’ll hear a
conrmation beep.
7
89
6
Caller ID/Call Waiting ID
NOTE: Caller ID and call waiting ID are subscription
services, provided by your regional phone
company.
You must subscribe to these services in order to
benet from the caller ID features of your 2121.
Contact your regional phone service provider for
details.
Receiving and Storing Calls
As new caller ID/call waiting ID records are received,
NEW followed by the number of new caller ID records
received will be displayed on the handset.
Your 2121 will store the most current 60 caller
ID and call waiting ID records. When caller ID
information comes in with the inbound ring, it is
displayed until the call is answered. When call
waiting ID information comes in, it is displayed for
approximately 15 seconds.
About Caller ID
This phone assigns each incoming call a number from 1 to 60. The most recent
call will have the highest number. When the memory is full, the oldest call
information is deleted to make room for new incoming call information. Therefore,
you do not have to delete caller ID records manually.
For each call that comes in, the screen displays the following information between
the rst and second rings:
• The caller’s name (15 letters are sent by your telephone company);
• The caller’s area code and telephone number;
• The time and date of the call. If you answer a call before the information
appears on the screen, it will not be in the call history.
NOTE: Press OFF at any time to exit caller ID review mode.
Review Caller ID
1. Press to view caller ID.
2. Use and to scroll through records in call history.
Delete a Specic Call
1. Press to view caller ID.
2. Use or to locate the records you want to
delete.
3. Press DELETE. You'll hear conrmation beeps.
Delete All Calls
1. With the handset in idle (OFF) mode, press
and hold CHAN/DELETE. The screen displays
10 11
Base Unit Features
Message Waiting Indication
• If you subscribe to telephone
company voice mail with a
visual message signal, when
you have voice mail waiting, the
handset screen will display:
Telephone Directory
Your 2121 can store 12 (including the nine speed dial entries) numbers with
names (up to 15 characters for the name and 24 digits for the number).
NOTE: Press OFF at any time to exit directory.
Store a Number/Name in the Directory
1. Press PROG. The screen displays DIRECTORY.
2. Press SELECT. The screen displays ENTER NAME.
3. Using the chart below, enter up to 15 characters for the name you’re storing
with the number. Use to backspace and make corrections; use to advance
and add a space.
4. When you nish entering the name, press PROG/SELECT. The screen
displays ENTER NUMBER.
5. Enter the telephone number. Use to backspace and make corrections. Press
REDIAL/PAUSE to store a pause in the dialing sequence.
-OR-
Press REDIAL/PAUSE to display the last number dialed from this phone.
6. Press PROG/SELECT. The screen displays DISTINCT RING? and the current
setting.
7. Press or to change the setting. Choose Y (for yes) if you wish the phone
to alert you to calls from this number by changing to a distinctive ringing
pattern after the rst ring. Choose N for a normal ringing pattern.
8. Press PROG/SELECT to conrm your selection. If you chose Y, a D will
be displayed with the directory entry.
Presses
Dial Key 1 2 3 4 5 6
1 1
2 A B C 2
3 D E F 3
4 G H I 4
5 J K L 5
6 M N O 6
7 P Q R S 7
8 T U V 8
9 W X Y Z 9
0 0
* *
# & ' , - . #
MESSAGES WAITING

If you have difculty operating your
phone, the suggestions below
should solve the problem. If you
still have difculty after trying these
suggestions,
In Canada Call:
VTech Telecommunications
Canada Ltd. at 1-800-267-7377.
In the US call:
VTech Communications
at 1-800-595-9511.
The Phone Doesn't Work at All.
• Make sure the power cord is
plugged in.
• Make sure the telephone line
cord is plugged rmly into the
base unit and the telephone
wall jack.
• Make sure the battery are
properly charged. If the handset
makes two beeps, the battery
need charging.
No Dial Tone.
• First check all the suggestions
above.
• If you still don't hear a dial tone,
disconnect the base unit from
the telephone jack and connect
a different phone. If there is no
dial tone on that phone either,
the problem is in your wiring
or local service. Call your local
telephone company.
In Case of Difculty
You Get Noise, Static, or a Weak
Signal Even When You're Near the
Base Unit.
Household appliances plugged into
the same circuit as the base unit can
sometimes cause interference. Try
moving the appliance or the base
unit to another outlet.
You Get Noise, Static, or a Weak
Signal When You're Away From
the Base Unit.
• You may be out of range. Either
move closer to the base, or
relocate the base unit.
• The layout of your home may be
limiting the range. Try moving the
base unit to the second or third
oor, or to some other location.
The Handset Does Not Ring
When You Receive a Call.
• Make sure the ringer is turned
on.
• Make sure the telephone line
cord is plugged rmly into the
base unit and the telephone
jack. Make sure the power cord
is plugged in.
• You may be too far from the base
unit.
• You may have too many
extension phones on your
telephone line to allow all of them
to ring. Try unplugging some of
the other phones.
12 13
You Hear Other Calls While Using
Your Phone.
• Disconnect your base unit from
the telephone jack, and plug in
a regular telephone. If you still
hear other calls, the problem is
probably in your wiring or local
service. Call your local telephone
company.
You Hear Noise in the Handset,
and None of the Keys or Buttons
Work.
• Make sure the power cord is
plugged in.
Common Cure for Electronic
Equipment
If the unit does not seem to be
responding normally, then try
putting the handset in the cradle to
re-initialize the unit. If it still does
not seem to respond, perform
the following steps (in the order
listed):
1. Disconnect the power to the
base.
2. Disconnect the handset battery.
3. Wait a few minutes.
4. Connect power to the base.
5. Re-install the handset battery.
6. Wait for the handset to re-
establish its link with the base. To
be safe, allow up to one minute
for this to take place.
In Case of Difculty
What does this limited warranty
cover?
• The manufacturer of this VTech
product, VTech Communica-
tions, warrants to the holder
of a valid proof of purchase
(“Consumer” or “you”) that the
product and all accessories
provided by VTech in the sales
package (“Product”) are free
from material defects in material
and workmanship, pursuant
to the following terms and
conditions, when installed and
used normally and in accordance
with operation instructions. This
limited warranty extends only
to the Consumer for Products
purchased and used in the
United States of America.
What will VTech Communications
do if the Product is not free from
material defects in materials and
workmanship during the limited
warranty period (“Materially
Defective Product”)?
• During the limited warranty
period, VTech authorized service
representative will repair or
replace at VTech’s option,
without charge, a Materially
Defective Product. If we repair
this product, we may use new
or refurbished replacement
parts. If we choose to replace
this product, we may replace
it with a new or refurbished
product of the same or similar
design.VTech will return repaired
or replacement products to you
in working condition. VTech
will retain defective parts,
modules, or equipment. Repair
or replacement of Product, at
VTech option, is your exclusive
use with non-VTech electrical
accessories; or
5. Product whose warranty/quality
stickers, Product serial numbers
plates or electronic serial
numbers have been removed,
altered or rendered illegible;
or
6. Product purchased, used,
serviced, or shipped for repair
from outside the United States,
or used for commercial or
institutional purposes (including
but not limited to Products used
for rental purposes); or
7. Product returned without valid
proof of purchase (see 2 below);
or
8. Charges for installation or set
up, adjustment of customer
controls and installation or
repair of systems outside the
unit.
How do you get warranty
service?
• To obtain warranty service in the
United States of America, call
1- 800-595-9511 for instructions
regarding where to return the
Product. Before calling for
service, please check the user’s
manual. A check of the Product
controls and features may save
you a service call.
• Except as provided by applicable
law, you assume the risk of
loss or damage during transit
and transportation and are
responsible for delivery or
handling charges incurred in
the transport of Product(s) to the
service location. VTech will return
Warranty Statement
remedy. You should expect the
repair or replacement to take
approximately 30 days.
How long is the limited warranty
period ?
• The limited warranty period
for the product extends for
ONE(1)YEAR from the date of
purchase if we repair or replace
a Materially Defective Product
under the terms of this limited
warranty. This limited warranty
also applies to repaired or
replacement Products for a
period of either (a) 90 days
from the date the repaired
or replacement Product is
shipped to you or (b) the time
remaining on the original one-
year warranty; whichever is
longer.
What is not covered by this
limited warranty ?
This limited warranty does not
cover:
1. Product that has been subjected
to misuse, accident, shipping
or other physical damage,
improper installation, abnormal
operation or handling, neglect,
inundation, re, water or other
liquid intrusion; or
2. Product that has been damaged
due to repair, alteration or
modication by anyone other
than an authorized service
representative of VTech; or
3. Product to the extent that the
problem experienced is caused
by signal conditions, network
reliability or cable or antenna
systems; or
4. Product to the extent that
the problem is caused by
Warranty Statement
14 15
repaired or replaced product
under this limited warranty to
you, transportation, delivery or
handling charges prepaid .VTech
assumes no risk for damage or
loss of the Product in transit.
• If the Product failure is not
covered by this limited warranty,
or proof of purchase does not
meet the terms of this limited
warranty, VTech will notify
you and will request that you
authorize the cost of repair prior
to any further repair activity.
You must pay for the cost of
repair and return shipping costs
for the repair of Products that
are not covered by this limited
warranty.
What must you return with
the Product to get warranty
service?
1. Return the entire original
package and contents including
the Product to the VTech service
location along with a description
of the malfunction or difculty;
2. Include alid proof of purchase
(sales receipt) identifying the
Product purchased (Product
model) and the date of purchase
or receipt; and
3. Provide your name, complete
and correct mailing address,
and telephone number.
Other Limitations
• This warranty is the complete and
exclusive agreement between
you and VTech. It supersedes
all other written or oral
communications related to this
Product. VTech provides no other
16
Warranty Statement
warranties for this product. The
warranty exclusively describes
all of VTech responsibilities
regarding the product. There
are no other express warranties.
No one is authorized to make
modications to this limited
warranty and you should not
rely on any such modication.
State Law Rights: This warranty
gives you specic legal rights,
and you may also have other
rights which vary from state to
state.
Limitations: Implied warranties,
including those of fitness
for a particular purpose and
merchantability (an unwritten
warranty that the product is
t for ordinary use) are limited
to one year from date of
purchase. Some states do not
allow limitations on how long an
implied warranty lasts, so the
above limitation may not apply
to you.
• In no event shall VTech be
liable for any indirect, special,
incidental, consequential, or
similar damages (including,
but not limited to lost prots
or revenue, inability to use the
product, or other associated
equipment, the cost of substitute
equipment, and claims by third
parties) resulting from the use of
this product. Some states do not
allow the exclusion or limitation
of incidental or consequential
damages, so the above limitation
or exclusion may not apply to
you.
ERASE ALL NO YES. The current choice ashes.
2. Press until YES ashes.
3. Press SELECT. You'll hear conrmation beeps.
Dial a Displayed Number
1. Locate the record in call history that you want to dial.
2. If you wish to change how the number is dialed, press #. The screen displays
any alternate dialing sequences available for this call (area code + number;
1+ area code + number; number only; 1+ number).
3. Press SELECT. DIAL will be ashing.
4. Press SELECT ag ain to dial. -OR- After
completing step 2, press ON to dial.
Store a Caller ID Record in Phonebook
Memory
1. Use ( ) to locate the desired CID record.
2. If you wish to change how the number is stored, press #. The screen displays
any alternate dialing sequence available for this call (area code + number; 1
+ area code + number; number only; 1 + number).
3. Press SELECT, then press until PROGRAM ashes.
4. Press SELECT. You can now edit the NAME if
you wish. Press to backspace and edit the
name. Use to advance and add a space.
5. Press SELECT. You can now edit the PHONE
NUMBER. Press to backspace in order to edit the phone number.
6. Press SELECT, then press SELECT to save. Your CID record is now in your
phonebook directory.
Display Screen Messages
Screen Display: When:
BLOCKED NAME The other party is blocking name information.
BLOCKED CALLER The other party is blocking name and number
information.
PRIVATE NAME Your phone company is unable to receive
information about this caller name.
UNKNOWN CALLER Your phone company is unable to receive
information about this caller name and
number.
17
Caller ID/Call Waiting ID

or its authorized agents. For
repair procedures, follow the
instructions outlined under the
Limited Warranty.
4. Rights of the telephone
company
If this equipment is causing
harm to the telephone network,
the telephone company
may temporarily discontinue
your telephone service. The
telephone company is required
to notify you before interrupting
service. If advance notice is not
practical, you will be notied
as soon as possible. You will
be given the opportunity to
correct the problem and the
telephone company is required
to inform you of your right to
le a complaint with the FCC.
Your telephone company may
make changes in its facilities,
equipment, operation, or
procedures that could affect
the proper functioning of this
product. The telephone company
is required to notify you if such
changes are planned.
5. Hearing aid compatibility
If this product is equipped with
a corded or cordless handset,
it is hearing aid compatible.
6. Programming/testing of
emergency numbers
If this product has memory
dialing locations, you may
choose to store police, re
department and emergency
medical service telephone
numbers in these locations. If
you do, please keep three things
in mind:
a We recommend that you also
write the telephone number on
the directory card, so that you
can still dial the emergency
number manually if the memory
dialing feature doesn’t work.
b This feature is provided only
as a convenience, and the
manufacturer assumes no
responsibility for customer
reliance upon the memory
feature.
c Testing the emergency telephone
numbers you have stored is not
recommended. However, if you
do make a call to an emergency
number:
• You must remain on the line
and briey explain the reason
for the call before hanging
up.
• Programming/testing of
emergency numbers should
be performed during off-peak
hours, such as in the early
morning or late evening, when
the emergency services tend
to be less busy.
IC (Industry Canada)
This telephone is registered for
use in Canada.
The term “IC:” before the radio
certication number only signies
that Industry Canada technical
specications were met.
Notice: This equipment meets the
applicable Industry Canada Terminal
Equipment Technical Specifications.
This is conrmed by the registration
number. The abbreviation, IC, before
the registration number signies that
registration was performed based
on a Declaration of Conformity
indicating that Industry Canada
technical specications were met. It
does not imply that Industry Canada
approved the equipment.
Notice: The Ringer Equivalence
Number (REN) for this terminal
equipment is 0.1. The REN assigned
to each terminal equipment provides
an indication of the maximum
number of terminals allowed to be
connected to a telephone interface.
The termination on an interface
may consist of any combination
of devices subject only to the
requirement that the sum of the
Ringer Equivalence Numbers of
all the devices does not exceed
ve.
Before installing this equipment,
users should ensure that it is
permissible to be connected
to the facilities of the local
telecommunications company. The
equipment must also be installed
using an acceptable method of
connection. The customer should
be aware that compliance with the
above conditions may not prevent
degradation of services in some
situations.
Repairs to certied equipment
should be made by an authorized
Canadian maintenance facility
designated by the supplier. Any
repairs or alterations made by
the user to this equipment, or
equipment malfunctions, may give
the telecommunications company
cause to request the user to
disconnect the equipment.
Users should ensure for their own
protection that the electrical ground
connections of the power utility,
telephone lines and internal metallic
water pipe system, if present, are
connected together. This precaution
may be particularly important in
rural areas.
Caution:
Users should not attempt to make
such connections themselves, but
should contact the appropriate
electrical inspection authority, or
electrician, as appropriate.
Your 2121 is designed to operate
at the maximum power allowed
by the FCC and IC. This means
your Handset and Base Unit can
communicate only over a certain
distance - which will depend on
the location of the Base Unit
and Handset, weather, and the
construction and layout of your
home or ofce.
FCC, ACTA and IC Regulations
FCC, ACTA and IC Regulations
21
22
This equipment complies with Parts
15 of the Federal Communications
Commission (FCC) rules for the
United States. It also complies
with regulations RSS210 and
CS-03 of Industry and Science
Canada. Operation is subject to
the following two conditions: (1) this
device may not cause interference,
and (2) this device must accept any
interference, including interference
that may cause undesired operation
of the device.
A label is located on the underside
of the Base Unit containing either
the FCC registration number and
Ringer Equivalence Number (REN)
or the IC registration number and
Load Number. You must, upon
request, provide this information
to your local telephone company.
This equipment is compatible with
inductively coupled hearing aids.
Should you experience trouble with
this telephone equipment, please
contact:
VTech Communications Inc.
CUSTOMER SERVICE at 1-800-
595-9511. In Canada, call VTech
Telecommunications Canada Ltd.
at 1-800-267-7377.
For repair/warranty information. The
telephone company may ask you
to disconnect this equipment from
the line network until the problem
has been corrected.
FCC Part 15
Warning: Changes or modica-
tions to this unit not expressly
approved by the party
responsible for compliance
could void the user's authority
to operate the equipment.
The equipment has been tested
and found to comply with part
15 of the FCC rules. These
limits are designed to provide
reasonable protection against
harmful interference in a residential
installation. This equipment
generates, uses and can radiate
radio frequency energy and, if not
installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications. However, there
is no guarantee that interference
will not occur in a particular
installation. If this equipment does
cause harmful interference to radio
or television reception, which can
be determined by turning the
equipment off and on, the user is
encouraged to try and correct the
interference by one or more of the
following measures:
• Reorient or relocate the
receiving antenna.
• Increase the separation between
the equipment and receiver.
• Connect the equipment into an
outlet or on a circuit different
from that to which the receiver
is connected.
• Consult the dealer or an
experienced radio/TV technician
for help.
FCC Part 68 and ACTA
If this equipment was approved
for connection to the telephone
network prior to July 23, 2001, it
complies with Part 68 of the Federal
Communications Commission
(FCC) rules. If the equipment
was approved after that date, it
complies with the Part 68 rules
and with Technical Requirements
for Connection of Equipment to
the Telephone Network adopted
by the Administrative Council for
Terminal Attachments (ACTA). We
are required to provide you with
the following information.
1. Product identier and REN
information
The label on the back or bottom
of this equipment contains,
among other things, an identier
indicating product approval and
the Ringer Equivalence Number
(REN). This information must be
provided to your local telephone
company upon request. For
equipment approved prior to
July 23, 2001, the product
identier is preceded by the
phrase FCC Reg No.” and
the REN is listed separately.
For equipment approved after
that date, the product identier
is preceded by “US” and a colon
(:), and the REN is encoded in
the product identier without a
decimal point as the sixth and
seventh characters following
the colon. For example,
the product identifier US:
AAAEQ03T123XYZ would
indicate an REN of 0.3. T h e
REN is used to determine how
many devices you may connect
to your telephone line and still
have them ring when you are
called. In most, but not all areas,
the sum of all RENs should be
ve (5.0) or less. You may want
to contact your local telephone
company for more information.
2. Connection and use with
the nationwide telephone
network
The plug and jack used to
connect this equipment to
the premises wiring and the
telephone network must comply
with the applicable Part 68 rules
and technical requirements
adopted by ACTA. A compliant
telephone cord and modular plug
is provided with this product. It
is designed to be connected to
a compatible modular jack that
is also compliant. An RJ11
jack should normally be used
for connecting to a single line and
an RJ14 jack for two lines. See
Installation Instructions in the
user’s manual. This equipment
may not be used with Coin
Telephone Lines or with Party
Lines. If you have specially
wired alarm dialing equipment
connected to your telephone
line, ensure the connection of
this equipment does not disable
your alarm equipment. If you
have questions about what will
disable alarm equipment, consult
your telephone company or a
qualied installer.
3. Repair instructions
If this equipment is
malfunctioning, it must be
unplugged from the modular
jack until the problem has
been corrected. Repairs to this
telephone equipment can only
be made by the manufacturer
FCC, ACTA and IC Regulations
19
20
FCC, ACTA and IC Regulations
The RBRC® Seal
The RBRC® seal on the nickel-cadmium battery indicates that VTech
Communications, Inc. is voluntarily participating in an industry program
to collect and recycle these batteries at the end of their useful lives,
when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing
used nickel-cadmium batteries into the trash or municipal waste, which may be
illegal in your area.
VTech participation with RBRC® makes it easy for you to drop off the spent battery
at local retailers participating in the RBRC® program or at authorized VTech
product service centers. Please call 1-800-8-BATTERYTM for information on Ni-Cd
battery recycling and disposal bans / restrictions in your area. VTech’s involvement
in this program is part of its commitment to protecting our environment and
conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
Technical
Specications
Taking care of your telephone
Your 2121 cordless telephone
contains sophisticated electronic
parts, so it must be treated with
care.
Avoid rough treatment
Place the handset down gently.
Save the original packing materials
to protect your telephone if you ever
need to ship it.
Avoid water
Your telephone can be damaged if
it gets wet. Do not use the handset
outdoors in the rain, or handle it
with wet hands. Do not install your
base unit near a sink, bathtub or
shower.
Electrical storms
Electrical storms can sometimes
cause power surges harmful to
electronic equipment.
For your own safety, use caution
when using electric appliances
during storms.
Cleaning your telephone
Your telephone has a durable plastic
casing that should retain its luster
for many years. Clean it only with
a soft cloth slightly dampened with
water or a mild soap. Do not use
excess water or cleaning solvents
of any kind.
Remember that electrical appliances
can cause serious injury if used
when you are wet or standing in
water. If your base unit should fall
into water, DO NOT RETRIEVE IT
UNTIL YOU UNPLUG THE POWER
CORD AND TELEPHONE LINE
CORDS FROM THE WALL. Then
pull the unit out by the unplugged
cords.
FREQUENCY CONTROL
Crystal Controlled Dual PLL
Synthesizer
TRANSMIT FREQUENCY
Handset: 923.40 MHz to 927.75
MHz
Base: 902.40 MHz to 907.05
MHz
RECEIVE FREQUENCY
Handset: 902.40MHz to 907.05
MHz
Base: 923.40 MHz to 927.75
MHz
NOMINAL EFFECTIVE RANGE
Maximum power allowed by FCC
and IC. Actual operating range may
vary according to environmental
conditions at the time of use.
Handset: 16.1cm x 5.3cm x 3.9cm
(L x W xT) maximum
(antenna excluded)
Base: 11.5cm x 9.1cm x 9.5cm
(L x W x T) maximum
(antenna excluded)
WEIGHT
Handset: 166 grams
Base: 130grams
POWER REQUIREMENTS
Handset: Self-contained nickel-
cadmium rechargeable
battery supply, 3.6V
nominal, 400mAh
capacity.
Power Adapter: 9V AC @ 250mA
SPECIFICATIONS ARE TYPICAL
AND MAY CHANGE WITHOUT
NOTICE.
18
Maintenance

Congratulations on your purchase
of this VTech product
NEED HELP?
Our representatives are here
to help you with any questions
concerning the operation of this
product, available accessories,
or any other related issues.
Call Toll Free:
1-800-267-7377
In USA, Call:
1-800-595-9511
or visit our website at
www. vtechcanada. com