V-tech ErisTerminal VSP610AErisTerminal VSP608A User manual

ErisTerminal®SIP DECT Base Station
VSP610A
Administrator and Provisioning Manual
Rev. 2 1/17
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VSP610A Administrator and Provisioning Manual
C ONTENTS
Preface ...................................................................................................... 6
Text Conventions................................................................................................................7
Audience.............................................................................................................................7
Related Documents............................................................................................................7
Introducing the VSP610A ........................................................................ 8
About the VSP610A base station .......................................................................................9
Quick Reference Guide ....................................................................................................10
Network Requirements.....................................................................................................11
VSP610A Configuration Methods.....................................................................................12
Configuration Using the Phone Menus................................................ 13
Viewing the Main Menu ....................................................................................................14
Using the Status menu.........................................................................................14
Viewing Line status..............................................................................................16
Using the Admin Settings Menu .......................................................................................17
Using the Network Setting menu.........................................................................18
Using the Secure browsing menu........................................................................22
Using the Provisioning menu...............................................................................23
Editing the handset PIN code..............................................................................24
Editing the User and Admin passwords...............................................................25
Using the WebUI..................................................................................... 26
Using the Web User Interface (WebUI)............................................................................27
Status Page ......................................................................................................................30
System Status......................................................................................................30
Handset Status ....................................................................................................31
System Pages ..................................................................................................................32
SIP Account Management...................................................................................32
General Account Settings .............................................................................32
Dial Plan........................................................................................................35
SIP Server Settings.......................................................................................36
Registration Settings.....................................................................................36
Outbound Proxy Settings ..............................................................................36
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VSP610A Administrator and Provisioning Manual
Backup Outbound Proxy Settings .................................................................37
Caller Identity Settings ..................................................................................37
Audio Settings...............................................................................................37
Quality of Service..........................................................................................38
Signaling Settings .........................................................................................39
Voice .............................................................................................................39
Feature Access Codes Settings....................................................................40
Voicemail Settings.........................................................................................41
NAT Traversal ...............................................................................................41
Music on Hold Settings .................................................................................42
Network Conference Settings .......................................................................42
Session Timer ...............................................................................................42
Jitter Buffer....................................................................................................43
Keep Alive.....................................................................................................43
Call Settings.........................................................................................................44
General Call Settings ....................................................................................44
Do Not Disturb...............................................................................................44
Call Forward..................................................................................................44
User Preferences.................................................................................................46
General User Settings...................................................................................46
Handset Settings .................................................................................................47
Account Assignments....................................................................................47
Repeater Mode .............................................................................................48
Handset Name ..............................................................................................48
Server Application................................................................................................49
Action URI Syntax.........................................................................................49
Action URI.....................................................................................................50
XML Push Settings........................................................................................52
Network Pages .................................................................................................................53
Basic Network Settings........................................................................................54
Basic Network Settings .................................................................................54
Advanced Network Settings.................................................................................56
VLAN.............................................................................................................56
LLDP-MED....................................................................................................57
802.1x ...........................................................................................................57
VPN...............................................................................................................58
Contacts Pages ................................................................................................................59
Base Directory.....................................................................................................59
Create Base Directory Entry .........................................................................61
Directory Import/Export .................................................................................61
Blacklist.........................................................................................................62
Create Blacklist Entry....................................................................................63
Blacklist Import/Export ..................................................................................64
LDAP ...................................................................................................................65
LDAP Settings...............................................................................................65
About LDAP attribute filters...........................................................................65
Remote XML........................................................................................................68
Remote XML Directory Format .....................................................................68
Configuration Pages.........................................................................................................70
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VSP610A Administrator and Provisioning Manual
Reboot.................................................................................................................70
Time and Date .....................................................................................................71
Network Time Settings..................................................................................71
Time Zone and Daylight Savings Settings ....................................................72
Manual Time Settings....................................................................................72
Custom Language ...............................................................................................73
Firmware Upgrade...............................................................................................74
Firmware Server Settings..............................................................................74
Manual Firmware Update and Upload ..........................................................75
Updating a Cordless Handset .......................................................................75
Provisioning.........................................................................................................76
Provisioning Settings.....................................................................................78
Plug-and-Play Settings..................................................................................78
DHCP Settings..............................................................................................78
Resynchronization.........................................................................................79
Import Configuration......................................................................................80
Export Configuration .....................................................................................81
Reset Configuration ......................................................................................82
Security................................................................................................................83
Administrator Password ................................................................................83
User Password..............................................................................................84
Web Server ...................................................................................................84
Trusted Servers ...................................................................................................85
Trusted IP ............................................................................................................86
Certificates...........................................................................................................87
Device Certificate..........................................................................................87
Trusted Certificate.........................................................................................88
TR-069 Settings...................................................................................................89
System Logs........................................................................................................90
Syslog Settings .............................................................................................90
Network Trace...............................................................................................91
Download Log...............................................................................................91
Provisioning Using Configuration Files............................................... 92
The Provisioning Process.................................................................................................93
Resynchronization: configuration file checking....................................................94
VSP610A restart..................................................................................................94
Configuration File Types...................................................................................................95
Data Files..........................................................................................................................96
Configuration File Tips and Security.................................................................................97
Guidelines for the MAC-Specific configuration file...............................................97
Securing configuration files with AES encryption ................................................98
Configuration File Parameter Guide................................................... 100
sip_account Module: SIP Account Settings....................................................................101
General configuration file settings .....................................................................101
MAC-specific configuration file settings.............................................................108
hs_settings Module: Handset Settings ...........................................................................112
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VSP610A Administrator and Provisioning Manual
MAC-specific configuration file settings.............................................................112
network Module: Network Settings.................................................................................113
General configuration file settings .....................................................................113
MAC-specific configuration file settings.............................................................114
provisioning Module: Provisioning Settings....................................................................117
time_date Module: Time and Date Settings....................................................................122
log Module: System Log Settings...................................................................................126
remoteDir Module: Remote Directory Settings...............................................................127
web Module: Web Settings.............................................................................................132
trusted_ip Module: Trusted Server and Trusted IP Settings...........................................133
user_pref Module: User Preference Settings..................................................................134
call_settings Module: Call Settings.................................................................................135
MAC-specific configuration file settings.............................................................135
audio Module: Audio Settings.........................................................................................137
file Module: Imported File Parameters............................................................................139
General configuration file settings .....................................................................139
MAC-specific configuration file settings.............................................................141
tr069 Module: TR-069 Settings.......................................................................................142
tone Module: Tone Definition Settings............................................................................144
profile Module: Password Settings .................................................................................149
General configuration file settings .....................................................................149
MAC-specific configuration file settings.............................................................149
system Module: DECT settings ......................................................................................150
Troubleshooting................................................................................... 151
Common Troubleshooting Procedures...........................................................................151
Appendixes........................................................................................... 153
Appendix A: Maintenance...............................................................................................153
Appendix B: GPL License Information............................................................................155
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Preface 6 Back to Contents
VSP610A Administrator and Provisioning Manual
PREFACE
Congratulations on your purchase of this VTech product. Please thoroughly read this
manual for all the feature operations and troubleshooting information necessary to install
and operate your new VTech product.
This administrator and provisioning manual contains detailed instructions for installing and
configuring your VSP610A SIP DECT base station with software version 2.0.4.x. See
“Using the Status menu” on page 14 for instructions on checking the software version on
the VSP610A. Please read this manual before installing the product.
Please print this page and record the following information regarding your product:
Model number: VSP610A
Type: Small to medium business SIP-endpoint base station
Serial number: _______________________________
Purchase date: _______________________________
Place of purchase: ____________________________
Both the model and serial numbers of your VTech product can be found on the bottom of
the console.
Save your sales receipt and original packaging in case it is necessary to return your
telephone for warranty service.
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Preface 7 Back to Contents
VSP610A Administrator and Provisioning Manual
Text Conventions
Table 1 lists text formats and describes how they are used in this guide.
Audience
This guide is written for installers and system administrators. It assumes that you are
familiar with networks and VoIP, both in theory and in practice. This guide also assumes
that you have ordered your IP PBX equipment or service and selected which PBX features
you want to implement. This guide references specific IP PBX equipment or services only
for features or settings that have been designed for a specific service. Please consult your
equipment supplier or service provider for recommended switches, routers, and firewall
and NAT traversal settings, and so on.
As the VSP610A SIP DECT base station becomes certified for IP PBX equipment or
services, VTech may publish interop guides for those specific services. The interop guides
will recommend second-party devices and settings, along with VSP610A-specific
configurations for optimal performance with those services.
Related Documents
The VSP610A Quick Start Guide contains a quick reference guide to the VSP610A
external features and brief instructions on connecting the VSP610A to a working IP PBX
system.
The VSP610A User Guide contains a quick reference guide, full installation instructions,
instructions for making and receiving calls, and a guide to all user-configurable settings.
Table 1. Description of Text Conventions
Text Format Description
Screen Identifies text that appears on a device screen or a
WebUI page in a title, menu, or prompt.
HARD KEY or DIAL-PAD KEY Identifies a hard key, including the dial-pad keys.
Identifies a soft key.
Example of a Note.
Example of a Caution.
CallFwd
Notes provide important information
about a feature or procedure.
A caution means that loss of data or
unintended circumstances may result.
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Introducing the VSP610A 8 Back to Contents
VSP610A Administrator and Provisioning Manual
CHAPTER 1
INTRODUCING THE VSP610A
This administrator and provisioning guide contains detailed instructions for configuring the
VSP610A SIP DECT base station. Please read this guide before attempting to configure
the VSP610A.
Some of the configuration tasks described in this chapter are duplicated in the Web User
Interface (WebUI) described in the next chapter, but if you need to assign static IP
addresses, they must be set at each device.
This chapter covers:
“About the VSP610A base station” on page 9
“Quick Reference Guide” on page 10
“Network Requirements” on page 11
“VSP610A Configuration Methods” on page 12
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Introducing the VSP610A 9 Back to Contents
VSP610A Administrator and Provisioning Manual
About the VSP610A base station
The VTech VSP610A SIPDECT base station with VSP601A cordless handset is a cordless
business phone system designed to work with popular SIP telephone (IP PBX) equipment
and services. Once you have ordered and configured your SIP equipment or service, the
VSP610A and cordless accessories enable you to make and receive calls as you would
with any other business phone.
The VSP610A base station features include:
Up to 6 SIP account registrations
Up to 4 active SIP sessions (across all handsets and cordless deskets)
Registration of up to 6 DECT cordless handsets
Power over Ethernet
Handset locator
The VSP601A cordless handset features include:
Orbitlink Wireless Technology™
Backlit Liquid Crystal Display
Speakerphone, hold, intercom and mute capability
Corded headset jack
3-way conferencing
200-entry call history
You can configure the VSP610A using the menus on the VSP601A handset, a
browser-based interface called the WebUI, or an automatic provisioning process (see
“Provisioning Using Configuration Files” on page 92). The WebUI enables you to configure
the VSP610A using a computer that is connected to the same Local Area Network. The
WebUI resides on the VSP610A, and may get updated with firmware updates.
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Introducing the VSP610A 10 Back to Contents
VSP610A Administrator and Provisioning Manual
Quick Reference Guide
The external features of the VSP610A base station and handset are described below.
VSP600
Use only
Supplied
Adapter
RESET
Antenna
Wall mount
bracket slot
(on top)
HandsetLocator
and registration
button
Power LED
VoIP LED
Front Back
AC Adapter input
Reset button
Ethernet port
Message LED
Soft keys
On back of handset:
· Belt clip
· Speaker
Headset jack
For information about the
handset call management
keys, see the User Guide.
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Introducing the VSP610A 11 Back to Contents
VSP610A Administrator and Provisioning Manual
Network Requirements
A switched network topology is recommended for your LAN.
The office LAN infrastructure should use Cat.-5/Cat.-5e cable.
TheVSP610Arequiresawiredconnection tothe LAN.However, wirelessconnectionsfrom
your LAN to other devices (such as laptops) in your office will not impede performance.
A Dynamic Host Configuration Protocol (DHCP) server is recommended and must be on
the same subnet as the VSP610A base stations so that IP addresses can be
auto-assigned. In most cases, your network router will have a DHCP server. By default, the
VSP610A has DHCP enabled for automatic IP address assignment.
If no DHCP server is present, you can assign a static IP to the VSP610A. You can assign
a static IP address using the VSP601A handset menu. Go to Admin settings > Network
setting > IPv4 or IPv6 > Set static IP. If you do not have a DHCP server or do not manually
assign static IPs, you will not be able to access the WebUI and/or enable automatic time
updates from an NTP server.
A DNS server is recommended to resolve the path to the Internet and to a server for
firmware and configuration updates. If necessary, the system administrator can also
download upgrade files and use the WebUI to update the VSP610A firmware and/or
configuration settings manually.
Figure 1. VSP610A Installation Example
Some DHCP servers have default settings that limit the number of network IP
addresses assigned to devices on the network. You should log in to your server
to confirm that the IP range is sufficient.
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Introducing the VSP610A 12 Back to Contents
VSP610A Administrator and Provisioning Manual
VSP610A Configuration Methods
You can configure the VSP610A using one of the following methods:
From the VSP601A handset, using the handset menus. The VSP601A menus are
best suited to configuring a few settings, perhaps after the initial setup has been
done. For administrators, the settings available on the VSP601A menus include
network settings, account settings, and provisioning settings. See “Using the
Admin Settings Menu” on page 17. Many of the settings accessible on the
VSP601A are most useful for end users. Through the menu, they can customize
the screen appearance, sounds, and manage calls. For more information, see the
VSP610A/VSP601A User Guide.
The Web User Interface, or WebUI, which you access using your Internet browser.
See “Using the WebUI” on page 26. The browser-based interface is easy to
navigate and best suited to configuring a large number of VSP610A settings at
once. The WebUI gives you access to every setting required for configuring a
single device. You can enter service provider account settings on the WebUI,
assign accounts to handsets, and set up provisioning, which will allow you to
automatically and remotely update the VSP610A after initial configuration.
Provisioningusing configurationfiles. Workingwith configurationfilesallows youto
configure the device at regular intervals. There are several methods available to
enable the VSP610A to locate and upload the configuration file. For example, you
can enable the VSP610A, when it starts up or reboots, to check for the presence
of a configuration file on a provisioning server. If the configuration file is newor has
been modified in any way, the VSP610A automatically downloads the file and
applies the new settings. For more information, see “Provisioning Using
Configuration Files” on page 92.
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Configuration Using the Phone Menus 13 Back to Contents
VSP610A Administrator and Provisioning Manual
CHAPTER 2
CONFIGURATION USING THE PHONE
MENUS
The VSP610A Main Menu has the following sub-menus:
Message—access the voice messages on each account.
Directory—view and dial directory and blacklist entries.
Call history—view missed calls, received calls and dialed calls.
Intercom—call other handsets.
Speed dial—view and edit speed dial entries.
Features—set DND, call forward settings and other calling features.
Status—view the handset and base station network status, account registration
status, and product information.
User settings—allows the user to set the language for the display, configure the
appearance of the display, set date and time, and customize the audio settings.
Admin settings—configure network settings (enter static IP addresses, for
example), account settings, provisioning, and security.
This chapter contains instructions for using the Admin Settings menu and for accessing the
Statusmenu.SeetheVSP610A/VSP601AUserGuideformoreinformationabouttheother
menus.
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VSP610A Administrator and Provisioning Manual
Viewing the Main Menu
To use the VSP601A menu:
1. When the VSP601A is idle, press MENU/SELECT.
The Main Menu appears.
2. Press or to highlight the desired sub-menu, and then press MENU/SELECT.
Press SELECT or an appropriate soft key to save changes.
Press OFF/CANCEL to cancel an operation, exit the menu display or return to the
idle screen.
Using the Status menu
Use the Status menu to verify network settings and begin troubleshooting if network
problems or account registration issues affect operation.
You can also find the software version of the VSP610A on the Product Info screen,
available from the Status menu.
To view the Status menu:
1. When the VSP601A is idle, press MENU/SELECT.
2. On the Main Menu, press or to highlight Status, and then press
MENU/SELECT. 
The Status menu appears.
3. On the Status menu, press or to highlight the desired menu, and then press
MENU/SELECT.
The available status menus are listed in Table 2.
BACK ENTER
Intercom
Main Menu
Call history
Directory
Message
BACK ENTER
Status
Product info
Line
Network
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VSP610A Administrator and Provisioning Manual
Table 2. Status menu summary
Menu Information listed
1. Network 
(IPv4 or IPv6) IP type
IP address
Subnet Mask
Prefix (IPv6 only)
Gateway IP address
DNS server 1 IP address
DNS server 2 IP address
VPN status
2. Line Lines and registration status. On the Line menu, highlight
and select the desired line to view detailed line status
information:
Line status (Registered/Not registered)
Account display name
Account User ID
Server IP address
3. Product Info Shows the product info for the handset or base station.
Select Handset or Base to view the:
Model number (Handset only)
Serial number (Handset only)
Firmware version
V-Series
Hardware version
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VSP610A Administrator and Provisioning Manual
Viewing Line status
To view line status, from the Status menu, select Line. The Line menu lists the available
lines, along with icons indicating each line's current registration status.
To view complete status information for a line:
On the Line menu, press or to highlight the desired line, and then press
MENU/SELECT. The full line status screen appears.
Table 3. Line status icons
Icon Description
Line registered
Line unregistered
Line disabled
BACK ENTER
Ellie 204
Line
Larry 203
Dawn 202
John 201
BACK OK
John 201
Line 1
Display Name:
Registered
Status:
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VSP610A Administrator and Provisioning Manual
Using the Admin Settings Menu
To access the Admin Settings menu:
1. When the VSP601A is idle, press MENU/SELECT. 
The Main Menu appears.
2. Press or to highlight Admin settings, and then press MENU/SELECT.
3. Use the dial pad to enter the admin password, and then press . The default
password is admin (press the * key to enable entering lower-case letters).
The Admin settings are listed in Table 4.
Table 4. Admin setting summary
Setting Options
Network setting Set static IP
VLAN ID
Secure browsing HTTPs (Enabled, Disabled)
Provisioning Server string
Login ID
Login password
Edit PIN code Edit PIN
Edit Password Edit passwords for user-level and admin-level WebUI
log in.
Firmware update Select Firmware update to have the handset check
whether a firmware update is available. See “Updating
a Cordless Handset” on page 75.
BACK ENTER
Intercom
Main Menu
Call history
Directory
Message
ENTER
BACK ENTER
Admin settings
Password:
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Configuration Using the Phone Menus 18 Back to Contents
VSP610A Administrator and Provisioning Manual
Using the Network Setting menu
Use the Network setting menu to configure network-related settings for the VSP610A. For
more information about these settings, see “Basic Network Settings” on page 54 and
“Advanced Network Settings” on page 56.
To use the Network setting menu:
1. From the Admin Settings menu, press or to highlight Network setting, and
then press MENU/SELECT.
The Network setting menu appears.
2. Press or to highlight the desired option, and then press MENU/SELECT:
IPv4
Mode (DHCP, Static IP, PPPoE, Disabled)
Set static IP
Set static DNS
Set PPPoE (Point-to-Point Protocol over Ethernet)
IPv6
Mode (Disabled, Auto, Static IP)
Set static IP
Set static DNS
BACK ENTER
Network setting
VLAN ID
IPv6
IPv4
BACK ENTER
IPv4
Set static DNS
Set static IP
Mode
Set PPPoE
BACK ENTER
IPv6
Set static DNS
Set static IP
Mode
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Configuration Using the Phone Menus 19 Back to Contents
VSP610A Administrator and Provisioning Manual
VLAN ID
To set the network mode:
1. From the Network setting menu, press or to highlight your network type (IPv4
or IPv6), and then press MENU/SELECT.
The selected network type screen appears (IPv4 menu shown below).
2. With Mode selected, press .
The Mode menu appears.
3. Press MENU/SELECT to select the network mode for your network type, and then
press .
DHCP (IPv4) or Auto (IPv6) is enabled by default, which means the VSP610A will get its IP
address from the network. When DHCP and Auto are disabled, you must enter a static IP
address for the VSP610A.
BACK SET
0
VLAN ID
VID:
Disabled
WAN port:
BACK ENTER
IPv4
Set static DNS
Set static IP
Mode
Set PPPoE
ENTER
SET
You must be familiar with TCP/IP principles and protocols to configure static IP
settings.
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Configuration Using the Phone Menus 20 Back to Contents
VSP610A Administrator and Provisioning Manual
To set static IP for the VSP610A:
1. From the Mode menu, press to select Static IP, and then press MENU/SELECT.
If DHCP is disabled, the Set static IP menu appears. If DHCP is enabled, an error
message appears briefly before returning you to the Network setting menu.
2. On the Set static IP menu, enter the static IP address. Use the dial pad to enter
characters. To add a period, press the * key.
3. Press and enter the Subnet Mask. Use the dial pad to enter characters.
4. Press and enter the Gateway. Use the dial pad to enter characters.
5. Press and enterthe IPaddressfor theprimaryDNSserver. Usethedial padto enter
characters. To add a period, press the * key.
6. Press and enter the IP address for the secondary DNS server. The VSP610A uses
this server if the primary server does not respond.
7. Press .
To set static DNS:
1. From the Network setting menu, press or to highlight IPv4 or IPv6
(whichever is in use in Static mode), and then press MENU/SELECT.
2. Highlight Set static DNS and then press SELECT. 
The Set static DNS menu appears.
3. On the Set static DNS menu, press to set Static DNS to Enabled.
4. Press and then enter the IP address for the primary DNS server.
5. Press and then enter the IP address for the secondary DNS server.
6. Press
SAVE
0.0.0.0
Set static IP
Subnet Mask:
0.0.0.0
IP Address:
SAVE
SAVE
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