
© 2015 Vaccon Company
9 Industrial Park Road, Medway, MA 02053 Phone: (508) 359-7200, US (800) 848-8788 Fax: (508) 359-0177
Visit Us Online at www.vaccon.com or email us at info@vaccon.com
Proudly Made In The USA
Vaccon Return Policy - Electronic Products (Switches, Sensors, Valves)
To return a product, whether it was ordered incorrectly or is defecve, please contact your local Vaccon
distributor for a Return Material Authorizaon number (RMA). For Vaccon distributors, please have the
following informaon available: original invoice number, date ordered, the product part number,
quanty being returned and the reason for return.
A. Damage due to improper installaon / applicaon - Detailed installaon and operang
instrucons are included with every electronic product. Any installaon that deviates from these
instrucons or any applicaon not within these specificaons voids any warranty and the product
cannot be returned and credit will not be issued.
B. Modified/Altered Product - Any product that has been altered or modified in any way voids the
warranty and the product cannot be returned and credit will not be issued.
C. Incorrect Shipment or Defecve Product - If a shipment is incorrect (quanty, model number,
etc.) please nofy Vaccon within 3 business days of receipt of order. Any defecve product, under
warranty, that is returned to Vaccon will be repaired, replaced or credited 100% at Vaccon's
discreon. Product returned to the customer will be returned at Vaccon's expense. Any product that
is returned due to manufacturer's defect must be returned in its original condion or a credit will not
be issued.
D. Damage due to shipping/ handling - If product is received damaged due to transportaon
mishandling, please contact your local Vaccon distributor. Vaccon will credit the shipping charges
once a claim number has been filed and Vaccon has received a credit. Any product returned to
Vaccon that is not properly packaged and results in the product being damaged will be assessed a
charge based on the cost to return it to resalable condion. If the product cannot be repaired, a
credit will not be issued.
For a copy of Vaccon's complete return policy please contact your local Vaccon distributor or Vaccon
customer service.
Warranty – Electronic Products (Switches, Sensors, Valves)
Vaccon Company warrants that its electronic products are free from defects in workmanship and
materials for a period of 90 days aer invoice. The company makes no other warranty, expressed or
implied, and will not assume any liability for damages, labor or delays incidental hereto. Not intended
for life support systems.
All products are inspected upon arriving at Vaccon before any credits are issued.
Credits are not valid unless issued on an authorized Vaccon credit memo.