VADDIO AV Bridge MatrixMIX User manual

Integrator's Complete Guide to the
AV Bridge MatrixMIX
Multipurpose AV Switcher
Document 411-0006-30 Rev A
August 2017

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Contents
Overview 1
About this Guide 1
Features 1
Product Compatibility 2
Control Devices 2
Vaddio Cameras 2
Non-Vaddio Cameras 2
Unpacking the Switcher 3
A Quick Look at the Switcher 4
Status lights 4
Connector Panel 4
Installation 5
Don’t Void Your Warranty! 5
Cabling Notes 5
Basic Connections 6
Ensuring Compatibility 6
Powering Up 6
Web Interface 7
Compatible Web Browsers 7
User Access 8
Admin Access 9
Compact Menu View 9
Web Interface Cheat Sheet 10
System Administration Tasks 11
Managing Access and Passwords 11
Setting System Time and Time Zone 12
Configuring the Switcher for Your Network 13
Adding Room Information 14
Rebooting 14
Exporting and Importing Configuration Data 15
Updating the Firmware 17
Restoring Factory Defaults 18
Contacting Vaddio Technical Support 19
Viewing Diagnostic Logs 19
Performance and Behavior Settings 20
Working with Video Inputs 20
Configuring Video Outputs 21
Operating the Switcher from the Admin Interface 23
Changing the Switching Mode 23
Setting Current Transition Type and Speed 24

Configuring A/B Mode and Dual-Bus Mode Transitions Separately 24
Enabling Phantom Power to Microphones 25
Configuring Audio Settings 26
Muting the Microphones 26
Controlling Volume on Individual Inputs or Outputs 27
Default Microphone Settings 28
Microphone Settings for Environments with Audiences 29
Microphone Adjustments 29
Speaker Adjustments 30
Routing Audio 31
Selecting Stream Sources 32
Configuring Streaming Settings 32
Edit the USB Device Name 32
Allow Soft Client Control of the System 32
Enable or Disable Streaming 33
Set IP Streaming Settings 33
Advanced IP Streaming Settings 33
Setting up Macros and Triggers 34
Working with Graphics 35
Configuring Standby Behavior 36
Locking the Front Panel Controls 36
Operating the Switcher 37
Before You Start 37
Selecting Cameras 38
Working with Audio 38
Working with On-Screen Graphics 39
Selecting a PIP Source and Layout 41
Using Camera Presets 42
Using Macros 42
Telnet Serial Command API 43
audio mute 44
audio volume 45
audio route 46
audio crosspoint-gain 47
camera home 48
camera pan 48
camera tilt 48
camera zoom 49
camera focus 50
camera preset 51
camera ccu get 52
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Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

camera ccu set 53
camera ccu scene 54
camera standby 54
video mute 55
video source 56
video pip 57
graphics enable 58
graphics source 59
switch mode 60
switch take 60
trigger 61
streaming settings get 62
network settings get 62
network ping 63
system reboot 63
system factory-reset 64
sleep 64
version 65
history 65
help 66
exit 66
Specifications 67
Troubleshooting and Care 68
Compliance Statements and Declarations of Conformity 69
FCC Part 15 Compliance 69
ICES-003 Compliance 69
European Compliance 70
Warranty Information 71
Photo Credits 72
Index 73
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Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Overview
This guide provides information about the AV Bridge MatrixMIX multipurpose AV switcher:
n999-5660-000 – North America
n999-5660-001 – Europe and UK
n999-5660-009 – Australia and New Zealand
About this Guide
This guide covers:
nUnpacking and installing the switcher
nThe switcher's physical features and user interfaces
nAdministration and configuration tasks
nOperation
nTelnet commands
nSpecifications
nTroubleshooting and maintenance
nWarranty and compliance/conformity information
For your convenience, this information is also available in smaller, limited-purpose manuals:
nInstallation Guide for the AV Bridge MatrixMIX Multipurpose AV Switcher – unpacking, physical
features, switch settings, installation, and initial power-up
nConfiguration and Administration Guide for the AV Bridge MatrixMIX Multipurpose AV
Switcher – physical features, configuration, system administration, operation, and troubleshooting
Download manuals, dimensional drawings, and other information from www.vaddio.com/support.
Features
Operator-friendly:
nIP connectivity to controllers for virtualized control across the network
nIntuitive, visually consistent interfaces – web interface or connected TeleTouch Multiviewer
nBasic configuration tasks available from the front panel
nSeparate outputs for program, preview, and multiview
Versatile connectivity:
nRS-232 ports for 6 cameras
nHDMI inputs with embedded audio support - video from 6 cameras and 2 additional video sources
nAudio:2 microphone/line inputs and 2 line outputs
nUSB 3.0 port for uncompressed AV streaming, USB 2.0 ports for control (touch-panel or pointing
device)
nNetwork connection for IP H.264 streaming and virtualized control from anywhere
Professional results:
nPIP functions; graphics functions including keys, digital on-screen graphics, and banners
nAutomatic echo cancellation and speech lift for crystal-clear audio
nSimultaneous USB and IP streaming outputs
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Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Product Compatibility
The AV Bridge MatrixMIX is compatible with the following products.
Control Devices
nPCC MatrixMIX live production controller
nPCC Premier precision camera controller
nTeleTouch 27 USB touch-screen multiview display
Vaddio Cameras
May require an update to the camera's firmware.
* Includes cameras marked ClearSHOT 10 USB.
Product RS-232 IP
RoboSHOT Series
(may use Quick-Connect or OneLINK
device)
Yes Yes**
ConferenceSHOT Series* Yes Yes
ClearVIEW HD 20SE Yes No
PowerVIEW HD 22/30 Yes No
ZoomSHOT 20 Yes No
WideSHOT Yes No
** If the camera is connected via a Quick-Connect or OneLINK device, IP control uses the camera's IP
address, not the address of its extension device.
Non-Vaddio Cameras
Product RS-232 IP
Sony BRC Z330, Z700, H700, H900 Yes No
Sony EVI-H100S Yes No
Sony SRG 120, SRG 300 Yes No
Panasonic AW-HE 40, AW-HE 130 Yes No
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Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Unpacking the Switcher
Make sure you received all the items you expected. Here are the packing lists for the AV Bridge
MatrixMIXmultipurpose AV switcher.
North America:AV Bridge MatrixMIX, part number 999-5660-000
nAV Bridge MatrixMIX, part number 998-5660-000
nPower supply with US cord set
nQuick Start Guide, part number 411-0006-00
International: AV Bridge MatrixMIX, part number 999-5660-001
nAV Bridge MatrixMIX, part number 998-5660-000
nPower supply with Euro and UK cord sets
nQuick Start Guide, part number 411-0006-00
Australia: AV Bridge MatrixMIX, part number 999-5660-009
nAV Bridge MatrixMIX, part number 998-5660-000
nPower supply with Australia/New Zealand cord set
nQuick Start Guide, part number 411-0006-00
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Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

A Quick Look at the Switcher
n8-line illuminated display – View basic operation and configuration menu and system information
nMenu knob – Navigate the operation/configuration menu
nSelect and Cancel buttons – Work with the operation/configuration menu
nProgram and Preview buttons 1 through 8 – Select the program and preview sources
nTake button – Transition from the program source to the preview source, or vice-versa
nUSB 2.0 ports, front and back: Control (TeleTouch 27 USB or pointing device)
Status lights
The Program and Preview buttons illuminate to indicate status:
nRed – Program video source (tally, "on-air")
nGreen – Preview video source (next input to take)
nBlue – The video source is connected and in communication with the switcher
nBlinking blue – The video source cannot be detected by the chosen configuration of that camera control
nNot illuminated – No video source is connected
Connector Panel
Connections, left to right, by row:
nExternal Control: RS-232 port for external control device; trigger inputs for up to 10 presenter-controlled
devices
nRS-232 Ports (Camera 1 - Camera 6): Camera control connections
nAudio I/O: Connections for 2 microphones (or other line inputs) and 2 line outputs
n12 VDC 5.0 Amp: Power connection
nNetwork: Control, IP streaming, graphics
nUSB 3.0: Uncompressed audio and video stream
nUSB 2.0 ports, front and back: Control (TeleTouch 27 USB or pointing device)
nHDMI Inputs: Video from connected cameras and other video sources; HDCP support
nHDMI Outputs: Program, preview, and multiview; audio on program and preview
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Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Installation
This section covers how to install and connect the product. It also provides safety information and other
guidance related to installing the product.
Note
This product is intended for installation and use only in environments where all RS-232 and PoE+
connections originate within the building.
Don’t Void Your Warranty!
Caution
This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Learn more at www.vaddio.com/products.
Cabling Notes
Use Cat-5e or better cable and standard RJ-45 connectors (568B termination). We recommend using high-
quality connectors and a high-quality crimping tool.
RS-232 cables may be up to 500 ft (152.4 m).
Note
Use standard RJ-45 connectors and a good crimping tool. Do not use pass-through
RJ-45 connectors. Poorly crimped connectors can damage the connectors on the
product, cause intermittent connections, and degrade signal quality. Test cable pin-
outs and continuity before connecting them.
Intact – Contact fingers will make reliable
contact with the cable connector
Damaged – Some contact fingers are bent
and will NOT make reliable contact with the
cable connector
Caution
Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera
system and void the warranty.
Pro Tip
To prevent tragic mishaps, label both ends of every cable.
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Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Basic Connections
The diagram below shows a basic live production setup.
Ensuring Compatibility
The camera controller may be unable to communicate with Vaddio cameras if their firmware is out of date.
When you set up the camera controller, be sure the associated Vaddio cameras have been updated to a
firmware version that supports the controller.
Powering Up
1. Power up all the cameras to be used.
2. Connect the power supply.
3. Power up the camera controller, if your setup includes one.
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Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher