TECHNICAL ASSISTANCE
When trouble is reported, verify there are no broken connections to the
unit. Assistance in troubleshooting is available from the factory. When
calling, you should have a Volt-ohm meter and a lineman’s test set
available and be calling from the job site. Call (540) 563-2000 and press
1 for Technical Support, or visit our website at http://www.valcom.com.
Valcom equipment is not field repairable. Valcom, Inc. maintains service
facilities in Roanoke, VA. Should repairs be necessary, attach a tag to
the unit clearly stating your company name, address, phone number,
contact person, and the nature of the problem. Send the unit to:
Valcom, Inc.
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA 24019-5056
INSTALLATION INSTRUCTIONS FOR
SIGNATURE SERIESTM, HIGH FIDELITY
AMPLIFIED CEILING SPEAKER
MODEL NO. V-1420
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from
defects in materials and workmanship under conditions of normal use and service for a period of
one year from the date of shipment. This Limited Warranty obligation shall be limited to the
replacement, repair or refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validityof the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in anywayor repaired by others and that factory sealed units
are unopened (a service charge plus parts and labor will be applied to units defaced or
physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor
repairs (major repairs will be subject to additional charges for parts and labor).
This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied
and in no event shall Valcom, Inc. be liable for anyanticipated profits, consequential
damages, loss of time or other losses incurred by the buyer in connection with the
purchase, operation, maintenance, installation, removal or use of the product. The
maximum liability of Valcom under this warranty is limited to the purchase price of the
specific Product covered by the warranty.
Disclaimer. Except for the Limited Warranty provided herein, the product is provided “as-is”
without anywarranty of anykind whatsoever including, without limitation, anyWARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
This warranty specifically excludes damage incurred in shipment. In the event a product is
received in damaged condition, the carrier should be notified immediately. Claims for such
damage should be filed with the carrier involved in accordance with the F.O.B. point.
Headquarters:
Valcom, Inc.
5614 Hollins Road Roanoke, VA 24019-5056
Phone: (540) 563-2000 FAX: (540) 362-9800
