ValueHD VHD-V500N User manual

VHD-V500N
HD Video Conferencing IP-Camera
User Manual
V1.3
(English)
ValueHD Corporation

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Preface
Thanks for using this HD Video Conferencing IP-Camera.
This manual introduces the function, installation and operation of the HD camera. Prior to installation and
usage, please read the manual thoroughly.
Precautions
This product can only be used in the specified conditions in order to avoid any damage to the camera:
Don’t subject the camera to rain or moisture.
Don’t remove the cover. Otherwise, you may get an electric shock. In case of abnormal operation,
contact the authorized engineer.
Never operating under unspecified temperature , humidity and power supply;
Please use the soft dry cloth to clean the camera. If the camera is very dirty, clean it with diluted neuter
detergent; do not use any type of solvents, which may damages the surface.
Note
This is class A production. Electromagnetic radiation at the specific frequency may affect the image quality
of TV in home environment.

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Contents
1、Note··································································································3
2、Supplied Accessories··············································································4
3、Quick Start··························································································5
4、Features ·····························································································8
5、Product Specification ·············································································9
6、Main Unit ·························································································10
7、IR Remote Controller Explanation···························································· 11
8、Use IR Remote Controller······································································13
9、RS-232 Interface················································································· 16
10、Serial Communication Control ································································17
11、Menu Setting ····················································································· 32
12、Equipment Setup and internet connection ···················································37
13、IPcamera visited/ controlled by LAN·························································· 38
14、IP Camera accessed/controlled by WAN (internet) ·········································43
15、VLC stream media player monitoring ·························································46
16、IP Camera parameter setup······································································47
17、Maintains and Trouble Shooting ······························································ 64

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Note
Electric Safety
Installation and operation must accord with electric safety standard.
Caution to transport
Avoid stress, vibration and soakage in transport, storage and installation.
Polarity of power supply
The power supply of the product is +12V, the max electrical current is 2A .Polarity of the power supply plug
drawing as follows.
Careful of installation
Do not grasp the camera head when carrying the camera. Don’t turn camera head by hand. Doing so may
result in mechanical damage.
Don’t apply in corrosive liquid, gas or solid environment to avoid damaging the cover which is made up of
plastic material.
To make sure no obstacle in rotation range.
Never power on before installation is not completed.
Don’t dismantle the camera
We are not responsible for any unauthorized modification or dismantling.
CAUTION!
The specific frequency of electromagnetic field may affect the image of the camera!

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Supplied Accessories
When you unpack, check that all the supplied accessories are included:
Camera ...................................... 1PCS
AC power adaptor ..................... 1PCS
Power cord.................................. 1PCS
RS232 cable................................ 1PCS
Remote controller........................ 1PCS
User manual(Optional)................ 1PCS
CD............................................... 1PCS

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Quick Start
Step1. Please check connections are correct before starting

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Step2. Setting of the bottom switches
Set both of the switch1 and switch2 to ‘OFF’. That is ‘Normal Working Mode.
Step3. Setting of the system select switch
The option of video format:
VIDEO SYSTEM
0
-
8
-
1
-
9
-
2
1080i60
A
-
3
1080i50
B
-
4
720p60
C
-
5
720p50
D
576i
6
1080p30
E
480i
7
1080p25
F
Network
output(HDMI,SDI
output only
1080P30,1080P25
video format)
SW-1
SW-2
Modes
1
OFF
OFF
Normal Working Mode
2
ON
OFF
-
3
OFF
ON
-
4
ON
ON
-

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CAUTION:
a. After changing the switch, you need to restart the camera to take effect.
Step4. Press the Switch ON/OFF button on the rear of the camera, the power lamp light.
Step5. Pan-Tilt will rotate to the maximum position of top right after the camera started, then it return to the center,
the process of initialization is finished. (Note: If the position preset 0 has been stored, the position preset 0 will be
called up after initialization)
Step6. (Optional) If you want to restore the factory default settings, Press [MENU] button to display the OSD
menu. Select the item [MENU] -> [RESTORE DEFAULT] -> [Restore]. Set the value [Yes], press [HOME]
button to restore the factory default settings.
RESTORE DEFAULT
Restore Yes
Change Value
[Home] OK
[Menu] Back

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Features
1. The camera provides a high performance in low illumination situations, particularly suitable for which
room's lighting is not very well.
2. With maximum resolution of 1920 x 1080 and output frame rate up to 30 frames / sec, this camera
provides high-definition as well as fluent video.
3. The camera video signal to noise ratio directly affects the image compression coding efficiency for
high-definition video conference terminals. The camera applies 2D and 3D noise reduction at the same time based
on motion estimation algorithm, and effectively reduces the noise.
4. 20x optical zoom.
5. Three type of video output interface: HDMI interface, HD-SDI interface, CVBS interface.
6. Infrared remote control signals pass through function. The camera is capable of receiving signal from the
infrared remote controller, and passes through to the video conferencing terminal via RS232 connector.
7. Support multi-channel of audio and video streams output.

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Product Specification
Video System
1080i/60,1080i/50,1080p/30,1080p/25,720p/60,720p/50,NTSC PAL
Video Output Interface
HDMI,HD-SDI,CVBS
Tilt Speed Range
1.7°~ 69.9°/s
Sensor Type
CMOS、1/2.7 inch
Flick Mount
Supportable
Sensor Pixel
Effective Pixel: 2.12 million;
Total Pixel: 2.20million
Number of preset
245
Scanning Mode
Progressive
Preset Accuracy
≤0.1°
Lens
20x, f4.42mm ~ 88.5mm, F1.8 ~
F2.8
Network
RJ45
Digital Zoom
16x
Audio Input
Line In 3.5mm
Focus
Auto, Manual
USB
USB2.0
Minimal Illumination
Auto, Indoor, Outdoor, One-Push,
Manual
Communication
Interface
RS232,RS485
Electronic shutter
1/25s ~ 1/10000s
Support Protocol
VISCA, Pelco-D, Pelco-P
White Balance
Auto, Indoor, Outdoor, One
Push,Manual
Power Adapter
DC12V/2.0A
Backlight Compensation
Supportable
Current
2.0A (Max)
Digital Noise Reduction
2D&3D Digital Noise Reduction
Operating Temperature
-5 ~ 40℃
S/N
≥55dB
Storage Temperature
-20 ~ 60℃
Horizontal Angle
60.7°~ 3.36°
Power
12W
Vertical Angle
34.1°~ 1.89°
Size
240mm x 144mm x 160mm
Horizontal Rotation
±170°
Color
Silver & Black
Vertical rotation
-30°~ +90°
Weight
2.5Kg
Pan Speed Range
1.7°~ 100°/s

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Main Unit
1. Lens 11. RJ45 interface
2. Sensor for the Remote Commander 12. USB interface
3. Power lamp 13. Audio out interface
4. Standby lamp 14. CVBS interface
5. Bottom switches 15. HD-SDI interface
6. Tripod screw hole 16. HDMI interface
7. Fixing screw hole 17. DC IN 12V jack
8. RS485 interface 18. Power switch
9. System select switch 19. POWER lamp
10. RS232 interface

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IR Remote Controller Explanation
0. Standby Button
Press this button to enter standby mode. Press it
again to enter normal mode.
(Note: Power consumption in standby mode is
approximately half of the normal mode)
1. Position Buttons
To set preset or call preset
2. * Button
3. Set/Clear Preset Buttons
Set preset: Store a preset position
[SET PRESET] + Numeric button (0-9): Setting a
corresponding numeric key preset position
Clear preset: Erase a preset position
[CLEAR PRESET] + Numeric button (0-9)
Or: [*]+[#]+[CLEAR PRESET]: Erase all the
preset individually
4. BLC (Backlight Compensation) Button
BLC ON/OFF: Press this button to enable the
backlight compensation. Press it again to disable
the backlight compensation. (NOTE: Effective
only in auto exposure mode)
Note: If a light behind the subject, the subject will

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become dark. In this case, press the backlight ON / OFF button. To cancel this function, press the backlight ON /
OFF button.
5. Focus Buttons
Used for focus adjustment.
Press [AUTO] adjust the focuses on the center of the object automatically. To adjust the focus manually, press the
[MANUAL] button, and adjust it with [Focus＋] (Focus on far object) and [Focus－] (Focus on near object)
6. Camera Select Buttons
Press the button corresponding to the camera you want to operate with the remote controller.
7. # Button
8. Pan/Tilt Control Buttons
Press arrow buttons to perform panning and tilting. Press [HOME] button to face the camera back to front
9. Menu Setting
Menu button: Press this button to enter or exit the OSD menu
10. Zoom Buttons
Zoom : Zoom In
Zoom : Zoom Out
11. Set Camera IR Address Buttons
[*]+[＃]+[F1]: Address1
[*]+[＃]+[F2]: Address2
[*]+[＃]+[F3]: Address3
[*]+[＃]+[F4]: Address4

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USE IR Remote Controller
When the camera is working, you can use
remote controller to perform panning, tilting,
zooming and focusing, store and call back preset
positions.
Button Instruction:
1. In this instruction, ‘press the button’ means
the press and relax the two actions. Such as ‘press
[HOME] button’ means to press the [HOME] key
and then relax action, and a special note will be
given if a hold down for more than one second is
required.
2. When a button-combination is required, do it
in sequence. For example, ‘[*] + [#] + [F1]’means
press [*] first and then press [#] and press [F1] at
last.
1. Pan/Tilt Control
Move up: Press [ ]
Move down: Press [ ]
Move left: Press [ ]
Move right: Press [ ]
Face the camera back to front: Press [HOME]
Press and hold the up/down/left/right button,
the camera will keep rotating from slow to fast, until
it run to the mechanical limit; the camera stops as
soon as the button is released.
2. Zoom
Zoom Out: press [ZOOM ] button
Zoom In: press [ZOOM ] button
Press and hold the button, the camera will keep
zooming in or zooming out and it stops as soon as
the button is released.

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3. Focus Control
Focus Far: Press [FOCUS+] button (NOTE:
Effective only in manual focus mode)
Focus Near: Press [FOCUS-] button (NOTE:
Effective only in manual focus mode)
Press and hold the button, the action of focus
continues and stops as soon as the button is released.
AUTO: Change focus mode to AF, adjusting the
focus automatically.
MANUAL: Change focus mode to MF, adjusting the
focus manually.
4. Backlight Switch
BLC ON/OFF: Press this button to enable the
backlight compensation. Press it again to disable the
backlight compensation. (Note: Backlight is only
effective in full auto exposure mode)
5. Presets Set/Clear
1. To store a preset position: The users should
press the [SET PRESET] button first and then press
the numeric button 0-9.
10 preset positions in total are available.
2. To erase the memory content of a preset
position: The users should press the [CLEAR
PRESET] button first and then press the numeric
button 0-9.
Note:
Press [*]+[#]+[CLEAR PRESET] will erase all
preset individually positions in the memory.

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6. Recalling the Preset
Press any of the numeric buttons 0-9 directly to
recall stored preset positions and settings.
Note:
No action is executed if a relative preset
position is not stored.
7. Camera Selection
Press the button corresponding to the camera
you want to operate.
8. Camera IRAddress Set
[*]+[＃]+[F1]: Address1
[*]+[＃]+[F2]: Address2
[*]+[＃]+[F3]: Address3
[*]+[＃]+[F4]: Address4

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RS-232 Interface
Camera Windows DB-9
1.DTR 1.CD
2.DSR 2.RXD
3.TXD 3.TXD
4.GND 4.DTR
5.RXD 5.GND
6.GND 6.DSR
7.IR OUT 7.RTS
8.NC 8.CTS
9.RI
Camera Mini DIN
1.DTR 1.DTR
2.DSR 2.DSR
3.TXD 3.TXD
4.GND 4.GND
5.RXD 5.RXD
6.GND 6.GND
7.IR OUT 7.NC
8.NC 8.NC
No.
Function
1
DTR
2
DSR
3
TXD
4
GND
5
RXD
6
GND
7
IR OUT
8
NC

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Serial Communication Control
In default working mode, the camera is able to connect to a VISCA controller with RS232C serial interface.
RS232 Communication Control
The camera can be controlled via RS232, the parameters of RS232C are as follows:
Baud rate: 2400/4800/9600 bit/s.
Start bit: 1 bit.
Data bit: 8 bits.
Stop bit: 1bit.
Parity bit: none.
RS485 Communication Control
The camera can be controlled via RS485, Half-duplex mode, supports VISCA or Pelco-D or Pelco-P
protocol, supports the following configurations:
Baud rate: 2400/4800/9600 bit/s.
Start bit: 1 bit.
Data bit: 8 bits.
Stop bit: 1bit.
Parity bit: none.
Pan-Tilt will rotate to the maximum position of top right after the camera started, then it return to the center,
the process of initialization is finished. (Note: If the position preset 0 has been stored, the position preset 0 will be
called up after initialization) Then the users can control the camera with commands in the command list.

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VISCA Command List
Part 1 Camera-Issued Messages
Ack/Completion Message
Command
Function
Command Packet
Comments
ACK/Completion
Messages
ACK
z0 4y FF
(y: Socket No.)
Return when the command is accepted.
Completion
z0 5y FF
(y: Socket No.)
Return when the command has been
executed.
z = Camera Address + 8
Error Messages
Command
Function
Command Packet
Comments
Error Messages
Syntax Error
z0 60 02 FF
Returned when the command format is
different or when a command with illegal
command parameters is accepted.
Command Buffer Full
z0 60 03 FF
Indicates that two sockets are already
being used(executing two commands)
and the command could not be accepted
when received.
Command Canceled
z0 6y 04 FF
(y: Socket No.)
Returned when a command which is
being executed in a socket specified by
the cancel command is canceled. The
completion message for the command is
not returned.

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No Socket
z0 6y 05 FF
(y: Socket No.)
Returned when no command is executed
in a socket specified by the cancel
command, or when an invalid socket
number is specified.
Command Not Executable
z0 6y 41 FF
(y: Execution command Socket
No. Inquiry command: 0)
Returned when a command cannot be
executed due to current conditions.For
example, when commands controlling the
focus manually are received during auto
focus.
Part 2 Camera Control Command
Command
Function
Command Packet
Comments
AddressSet
Broadcast
88 30 01 FF
Address setting
IF_Clear
Broadcast
88 01 00 01 FF
I/F Clear
CAM_Power
On
8x 01 04 00 02 FF
Power ON/OFF
Off
8x 01 04 00 03 FF
CAM_Zoom
Stop
8x 01 04 07 00 FF
Tele(Standard)
8x 01 04 07 02 FF
Wide(Standard)
8x 01 04 07 03 FF
Tele(Variable)
8x 01 04 07 2p FF
p = 0(low) - 7(high)
Wide(Variable)
8x 01 04 07 3p FF
Direct
8x 01 04 47 0p 0q 0r 0s FF
pqrs: Zoom Position
CAM_Focus
Stop
8x 01 04 08 00 FF
Far(Standard)
8x 01 04 08 02 FF
Near(Standard)
8x 01 04 08 03 FF
Far(Variable)
8x 01 04 08 2p FF
p = 0(low) - 7(high)
Near(Variable)
8x 01 04 08 3p FF