vanEE 100H User guide

®
READ AND SAVE THESE INSTRUCTIONS
RESIDENTIAL USE ONLY
20514 REV. 07
NOVO+ 100H (PART NO. 1601717)
THESE PRODUCTS EARNED THE ENERGY STAR®BY MEETING STRICT ENERGY EFFICIENCY GUIDELINES SET BY
NATURAL RESOURCES CANADA AND THE US EPA. THEY MEET ENERGY STAR REQUIREMENTS ONLY WHEN
USED IN CANADA.
INSTALLER MANUAL
VB0171
VB0172
NOVO+ 200H (PART NO. 1601719)

2
ABOUT THIS MANUAL
Please take note that this manual uses the following symbols to emphasize particular information:
Identifies an instruction which, if not followed, might cause serious personal injuries including possibility of death.
CAUTION
Denotes an instruction which, if not followed, may severely damage the unit and/or its components.
NOTE: Indicates supplementary information needed to fully complete an instruction.
We welcome any suggestions you may have concerning this manual and/or the unit, and we would appreciate hearing your comments
on ways to better serve you. Please contact us by phone at 1-800-567-3855.
ABOUT THESE UNITS
LIMITATION
For residential (domestic) installation only. Installation work and electrical wiring must be done by a qualified person(s) in accordance with
all applicable codes and standards, including fire-rated construction codes and standards.
WARNING
!
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSON(S) OBSERVE THE FOLLOWING:
1. Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer at the address or
telephone number listed in the warranty.
2. Before servicing or cleaning this unit, disconnect power cord from electrical outlet.
3. This unit is not designed to provide combustion and/or dilution air for fuel-burning appliances.
4. When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities.
5. Do not use this unit with any solid-state speed control device other than following main wall controls: Platinum or Deco-Touch, and no
other optional auxiliary controls than 60-minute crank timer and/or 20/40/60-minute push-button timer.
6. This unit must be grounded. The power supply cord has a 3-prong grounding plug for your personal safety. It must be plugged into a
mating 3-prong grounding receptacle, grounded in accordance with the national electrical code and local codes and ordinances. Do
not remove the ground prong. Do not use an extension cord.
7. Do not install in a cooking area or connect directly to any appliances.
8. Do not use to exhaust hazardous or explosive materials and vapors.
9. When performing installation, servicing or cleaning this unit, it is recommended to wear safety glasses and gloves.
10. Due to the weight of the unit, two installers are recommended to perform installation.
11. When applicable local regulation comprise more restrictive installation and/or certification requirements, the aforementioned
requirements prevail on those of this document and the installer agrees to conform to these at his own expenses.
CAUTION
1. To avoid prematurate clogged filters, turn OFF the unit during construction or renovation.
2. Please read specification label on product for further information and requirements.
3. Be sure to duct air outside – Do not intake/exhaust air into spaces within walls or ceiling or into attics, crawl spaces, or garage.
4. Intended for residential installation only in accordance with the requirements of Part 9 of the National Building Code of Canada.
5. Do not run any air ducts directly above or closer than 2 ft (0.61 m) to any furnace or its supply plenum, boiler, or other heat producing
appliance. If a duct has to be connected to the furnace return plenum, it must be connected not closer than 9’ 10” (3 m) from this
plenum connection to the furnace.
6. The ductwork is intended to be installed in compliance with all local and national codes that are applicable.
7. When leaving the house for a long period of time (more than two weeks), a responsible person should regularly check if the unit
operates adequately.
NOTE: This installation manual refers to Novoclimat™ requirements. The specifications are subject to change without notice. For more
details, refer to Novoclimat program.
Novoclimat is a performing dwelling concept created by the Agence de l’efficacité énergétique du Québec, to insure comfort, health and
savings for the occupants. Many requirements, mainly for the building envelope, tightness and ventilation must be met for a house to be
Novoclimat certified. vänEE has conceived a unit with all the HRV features required by this concept. Please note that Novoclimat also has
specific requirements regarding the system and ducts installation and balancing.
WARNING
!

3
TABLE OF CONTENTS
1. SIZING ...................................................................................................................................................... 4
2. TECHNICAL DATA .................................................................................................................................... 4-5
2.1 AIR DISTRIBUTION (NORMAL OPERATION) ........................................................................................................................4
2.2 AIR DISTRIBUTION (DEFROST MODE) .............................................................................................................................4
2.3 DEFROST CYCLES TABLES.............................................................................................................................................4
2.4 DIMENSIONS ...............................................................................................................................................................4
2.5 SPECIFICATIONS ...........................................................................................................................................................5
3. TYPICAL INSTALLATIONS .......................................................................................................................... 5
3.1 FULLY DUCTED SYSTEM ...............................................................................................................................................5
3.2 SYSTEM COMBINED WITH AFURNACE .............................................................................................................................5
4. INSTALLATION ........................................................................................................................................ 6-10
4.1 INSPECT THE CONTENT OF THE BOX................................................................................................................................6
4.2 LOCATING AND MOUNTING THE UNIT ...............................................................................................................................6
4.3 PLANNING OF THE DUCTWORK........................................................................................................................................6
4.4 CALCULATING THE DUCT SIZE ........................................................................................................................................7
4.4.1 EXAMPLE OF CALCULATION ..................................................................................................................................................... 7
4.4.2 REGISTERS LOCATION AND AIR FLOWS DISTRIBUTION .................................................................................................................. 7
4.5 INSTALLING THE DUCTWORK AND THE REGISTERS ..............................................................................................................8
4.5.1 FULLY DUCTED SYSTEM ......................................................................................................................................................... 8
4.5.2 SYSTEM COMBINED WITH AFURNACE ....................................................................................................................................... 8
4.6 CONNECTING THE DUCTS TO THE UNIT ...........................................................................................................................9
4.7 INSTALLING THE EXTERIOR HOODS ............................................................................................................................... 10
4.8 CONNECTING THE DRAIN ............................................................................................................................................ 10
5. CONTROLS ........................................................................................................................................... 11-12
5.1 INTEGRATED CONTROL ............................................................................................................................................... 11
5.1.1 BOOT SEQUENCE ................................................................................................................................................................11
5.1.2 SETTING EXTENDED DEFROST ...............................................................................................................................................11
5.2 ELECTRICAL CONNECTION TO OPTIONAL WALL CONTROLS ...........................................................................................11-12
5.2.1 ELECTRICAL CONNECTION TO PLATINUM MAIN WALL CONTROL ....................................................................................................12
5.2.2 ELECTRICAL CONNECTION TO DECO-TOUCH MAIN WALL CONTROL................................................................................................12
5.2.3 ELECTRICAL CONNECTION TO OPTIONAL AUXILIARY WALL CONTROLS ...........................................................................................12
6. ELECTRICAL CONNECTION TO THE FURNACE .....................................................................................13
7. WIRING DIAGRAM ......................................................................................................................................14
8. BALANCING THE UNIT ..............................................................................................................................15
8.1 WHAT YOU NEED TO BALANCE THE UNIT ....................................................................................................................... 15
8.2 PRELIMINARY STAGES TO BALANCE THE UNIT ................................................................................................................ 15
8.3 BALANCING PROCEDURE ............................................................................................................................................ 15
9. OVERALL VERIFICATION ..........................................................................................................................16
9.1 OPTIONAL MAIN CONTROLS ........................................................................................................................................ 16
9.2 OPTIONAL AUXILIARY CONTROLS ................................................................................................................................. 16
10.MAINTENANCE / INSTRUCTIONS FOR USER .........................................................................................17
11. SERVICE PARTS ........................................................................................................................................18
12.TROUBLESHOOTING .......................................................................................................................... 19-20

4
2. TECHNICAL DATA
2.1 AIR DISTRIBUTION (NORMAL OPERATION)
2.3 DEFROST CYCLES TABLES
NOVO+ 100H
OUTSIDE TEMPERATURE DEFROST CYCLES (MINUTES)EXTENDED DEFROST CYCLES (MINUTES)
CELCIUS (°C) FAHRENHEIT (°F) DEFROSTING OPERATION TIME BETWEEN EACH
DEFROST CYCLES DEFROSTING OPERATION TIME BETWEEN EACH DEFROST CYCLES
-5 23 7 50 10 30
-15 5 7 25 10 20
-27 -17 10 20 10 15
2.2 AIR DISTRIBUTION (DEFROST MODE)
VF0052
VF0053
NOVO+ 200H
OUTSIDE TEMPERATURE DEFROST CYCLES (MINUTES)EXTENDED DEFROST CYCLES (MINUTES)
CELCIUS (°C) FAHRENHEIT (°F) DEFROSTING OPERATION TIME BETWEEN EACH
DEFROST CYCLES DEFROSTING OPERATION TIME BETWEEN EACH DEFROST CYCLES
-5 23 6 50 10 30
-15 5 6 25 10 20
-27 -17 10 20 10 15
NOTE: The NOVO+ Performance Charts are listed on the specification sheets of these units.
Visit our website at www.vanee.ca to access those documents.
2.4 DIMENSIONS
17”
(432 mm)
17¼” (438 mm)
6”
(152 mm)
Power Cord
36” (914 mm)
Door
30¼” (768 mm)
35” (891 mm)
Terminal
Block
Location
Blower
Assembly
Motorized
Damper
Hooks Location
for Hanging Chains
Heat
Recovery
Core
VK0077A
1. SIZING
On high speed, the NOVO+ 100H units produce about 150 cfm, and NOVO+ 200H units produce about 192 cfm.
According to the Novoclimat Ventilation needs vs. the number of rooms chart, the NOVO+ 100H units can be installed in house having up
to 13 rooms*, and NOVO+ 200H can be installed in house having up to 16 rooms*.
*Houses with a non finished section having an area less than 2/3 of the house, or without basement. Refer to Novoclimat requirements
for more details.

5
2. TECHNICAL DATA (CONT’D)
2.5 SPECIFICATIONS
MODEL NOVO+ 100H NOVO+ 200H
WEIGHT 65 LB. (29.5 kg) 65 LB. (29.5 kg)
PORT DIAMETER 6˝ (152 MM) 6˝ (152 MM)
DRAIN DIAMETER 1/2˝ (12 MM) 1/2˝ (12 MM)
INSTALLATION CHAINS AND SPRINGS (PROVIDED WITH THE UNIT)
MOTOR SPEED HIGH AND LOW SPEED FACTORY SET (OPTIONAL INCREASED LOW SPEED)
ELECTRICAL SUPPLY 120 V, 60 HZ120 V, 60 HZ
POWER CONSUMPTION 160 WATTS 195 WATTS
(Primarily for homes with radiant hot water or electric baseboard heating.
See illustration at right.)
Moist, stale air is exhausted from the high humidity areas in the home, such as
bathrooms, kitchen and laundry room.
Fresh air is supplied to bedrooms and principal living areas.
3. TYPICAL INSTALLATIONS
3.1 FULLY DUCTED SYSTEM
There are two common installation methods.
VH0077
See 4.5.1 for details
(For homes with forced air heating. See illustration at right.)
Moist, stale air is exhausted from the high humidity areas in the home, such as
bathrooms, kitchen and laundry room. Fresh air is supplied to the cold air return
or the supply duct of the furnace.
NOTE: For this type of installation, it is essential that the furnace blower runs
when the unit is in operation.
3.2 SYSTEM COMBINED WITH AFURNACE
VH0087
See 4.5.2 for details

6
4. INSTALLATION
4.1 INSPECT THE CONTENT OF THE BOX
• Inspect the exterior of the unit for shipping damage. Ensure that there is no damage to the door, door latches, door hinges, dampers,
duct collars, cabinet, etc.
• Inspect the interior of the unit for damage. Ensure that the fan motor assembly, heat recovery core, insulation, dampers, damper actuator
and condensation tray are all intact.
• If the unit was damaged during shipping, contact your local distributor. (Claim must be made within 24 hours after delivery.)
When applicable local regulations comprise more restrictive installation and/or certification requirements, the
aforementioned requirements prevail on those of this document and the installer agrees to conform to these at
his own expenses.
When performing installation, servicing or cleaning the unit, it is recommended to wear safety glasses and gloves.
4.2 LOCATING AND MOUNTING THE UNIT
Choose an appropriate location for the unit:
• Within an area of the house where the ambient temperature is kept between 10°C (50°F) and 40°C (104°F)
• Away from living areas (dining room, living room, bedroom), if possible
• So as to provide easy access to the interior cabinet for every three months and annual maintenance, and
to the control panel on the side of the unit;
• Close to an exterior wall, so as to limit the length of the insulated flexible duct to and from the unit
• Close to a drain. If no drain is close by, use a pail to collect run-off
• Away from hot chimneys, electrical panel and other fire hazards
• Allow for a power source (standard outlet)
Hang the unit with the 4 chains and springs provided (see illustrations at right).
VD0037
VD0279
4.3 PLANNING OF THE DUCTWORK
a) Follow the instructions in Section 4.4 (next page) to determine the appropriate duct diameters for your system.
b) Keep it simple. Plan for a minimum number of bends and joints. Keep the length of insulated duct to a minimum.
c) Do not use wall cavities as ducts. Do not use branch lines smaller than 4” Ø (102 mm Ø).
d) Do not ventilate crawl spaces or cold rooms. Do not attempt to recover the exhaust air from a dryer or a range hood. This would cause
clogging of the recovery module. Use rigid ducts for fresh air distribution and stale air exhaust (“warm” side of HRV) and sheet metal
for the kitchen exhaust duct (if need be).
e) Be sure to plan for at least one exhaust register on the highest lived-in level of the house if it has 2 floors or more.
NOTE: Prior to install the unit, remove its shipping bracket by unscrewing its wing nut and loosing
its both retaining screws.
VD0283
SHIPPING BRACKET
RETAINING SCREWS
WING NUT
WARNING
!
WARNING
!

7
Use the table below to ensure that the ducts you intend to install will be carrying air flows at or under the recommended values.
Avoid installing ducts that will have to carry air flows near the maximum values and never install a duct if its air flow exceeds
the maximum value.
4. INSTALLATION (CONT’D)
4.4 CALCULATING THE DUCT SIZE
VI0003
PROBLEM:My installation requires two exhaust registers (both for the bathrooms). I will connect these
registers to a main duct which will connect to the unit (high speed performance value of 110 cfm).
What size of duct should I use for the main exhaust duct and for the two end branches leading to the
registers? (See illustration at right.)
SOLUTION:Main duct: Table above indicates a 6” Ø duct: maximum air flow: 110 cfm. The high speed
air flow of 110 cfm equals the maximum value (110).Therefore a 6” Ø duct or larger is an appropriate
choice for the main exhaust duct.
End branches: Each end branch will have to transport an air flow of 55 cfm (110 divided by 2). Table
above indicates a 5” Ø duct: maximum air flow: 65 cfm. The high speed air flow of 55 cfm is far
enough away from the maximum value (65). Therefore a 5” Ø duct or larger is an appropriate choice
for both end branches.
NOTE: A 4” Ø duct would have been too small because the maximum acceptable value for a 4” Ø
duct is 40 cfm.
4.4.1 EXAMPLE OF CALCULATION
END
BRANCHES
5˝ø
55 CFM
MAIN BRANCH
6˝ø 110 CFM
ROUND DUCT RECTANGULAR DUCT MAXIMUM AIR FLOW
4" 2¼" OR 3¼" X10" 19 L/S(40 CFM)
5" 2¼" OR 3¼" X10" 31 L/S(65 CFM)
6" 3¼" OR 4" X10" 52 L/S(110 CFM)
NOTE: Example 4.4.1 uses imperial measures.
The same calculation applies to metric measures.
4.4.2 REGISTERS LOCATION AND AIR FLOWS DISTRIBUTION:
NOVOCLIMAT CHART FOR SIZE OF DUCT CONNECTED TO REGISTER VS. AIR FLOW
The registers location and the air flow distribution must be taken in account when performing ductwork installation. Refer to the Novoclimat
table below to plan the registers location.
REGISTER LOCATION FRESH AIR FLOWS EXHAUST AIR FLOWS
MINIMUM REQUIRED MAXIMUM ACCEPTABLE MINIMUM REQUIRED MAXIMUM ACCEPTABLE
KITCHEN – –0–
DINING ROOM 4.7 L/S(10 CFM) 11.8 L/S(25 CFM)– –
LIVING ROOM 4.7 L/S(10 CFM) 18.9 L/S(40 CFM)– –
OFFICE 4.7 L/S(10 CFM) 9.4 L/S(20 CFM)– –
RECREATION ROOM 4.7 L/S(10 CFM) 18.9 L/S(40 CFM)– –
MASTER BEDROOM 9.4 L/S(20 CFM) 9.4 L/S(20 CFM)– –
SECONDARY BEDROOM(S) 4.7 L/S(10 CFM) 9.4 L/S(20 CFM)– –
MAIN BATHROOM – – 23.6 L/S(50 CFM)–
SECONDARY BATHROOM(S) – – 14.2 L/S(30 CFM)–
LAUNDRY ROOM – –0–
WORKSHOP – –0–
NON-FINISHED BASEMENT 4.7 L/S(10 CFM) 18.9 L/S(40 CFM)– –

8
4. INSTALLATION (CONT’D)
4.5 INSTALLING THE DUCTWORK AND THE REGISTERS
STALE AIR EXHAUST DUCTWORK:
• Install registers in areas where contaminants are produced: Bathrooms, laundry room, etc.
• Install registers 6 to 12 inches (152 to 305 mm) from the ceiling on an interior wall OR install them in the ceiling (the duct leading
to the register must never go through the attic).
• If a register is installed in the kitchen, it must have a washable filter and be located at least 4 feet (1.2 m) from the range.
• If possible, measure the velocity of the air flowing through the registers. If the velocity is higher than 400 ft/min. (122 m/min), then
the register type is too small. Replace with a larger one.
FRESH AIR DISTRIBUTION DUCTWORK:
• Install registers in every bedrooms, in living room and a minimum of one per level without bedroom nor living room.
• Install registers high on the walls with air flow directed towards the ceiling.The horizontal draft must be perceptible at 3 ft. (910 mm)
from register (The cooler air will then cross the upper part of the room and mix with room air before descending to occupant level.)
Never install a stale air exhaust register in a room where there is a combustion device, such as a gas furnace, a
gas water heater or a fireplace.
The ductwork is intended to be installed in compliance with all local and national codes that are applicable.
4.5.1 FULLY DUCTED SYSTEM (AS ILLUSTRATED IN SECTION 3.1)
STALE AIR EXHAUST DUCTWORK:
Same as for Fully Ducted System, described on point 4.5.1 above)
FRESH AIR DISTRIBUTION:
4.5.2 SYSTEM COMBINED WITH AFURNACE (AS ILLUSTRATED IN SECTION 3.2)
When performing duct connection to the furnace, installation must be done in accordance with all applicable
codes and standards. Please refer to your local building code.
• Cut an opening into the furnace return duct not less than 10 feet (3.1 m) from the
furnace (A+B).
• Connect this opening to one end of the top section of a metal T coupling (the T will
be reversed, see shaded part in illustration at right).
• Connect the other end of the T coupling top section to the fresh air distribution port
of the HRV (see illustration at right)
NOTE: For this case, it is essential that the furnace blower runs when the unit is in
operation. Synchronize the furnace blower operation with the HRV operation
(see Section 6).
B
A
VJ0089 A+B= NOT LESS
THAN 10’ (3.1 M)
CAUTION
WARNING
!
WARNING
!

9
4. INSTALLATION (CONT’D)
4.6 CONNECTING THE DUCTS TO THE UNIT
Make sure the vapor barrier on the insulated ducts does not tear during installation to avoid condensation within
the ducts.
INSULATED FLEXIBLE DUCTS
NOTE: When using flexible ducts, the complete duct run must be accessible and kept as short as possible.
Use the following procedure for connecting the insulated flexible duct to the ports on the unit (exhaust to outside and fresh air from
outside).
Pull back the insulation to expose the flexible duct and place it over inner port ring.
Install good quality aluminum duct tape on flexible duct to prevent potential water leakage from duct.
Attach the flexible duct to the port using tie wrap.
Pull the insulation over the joint and tuck it between the inner and outer rings of the double collar.
Pull down the vapor barrier (shaded part in illustrations below) over the outer ring to cover it completely. Fasten in place the vapor
barrier using the port strap (included in unit parts bag). To do so, insert one collar pin through vapor barrier and first strap hole,
then insert the other collar pin through vapor barrier and center strap hole and close the loop by inserting the first collar pin in the
last strap hole.
Do not use screws to connect rigid ducts to the ports.
RIGID DUCTS
NOTE: Rigid ducts connected to the cold side of the unit must have a minimum insulation of R4.
To prevent potential water leakage from ducts, use good quality aluminum duct tape to connect the rigid ducts to the ports.
VJ0091
12345
COLLAR PIN
COLLAR PIN
CAUTION
CAUTION
Make sure that both balancing dampers are left in a fully
open position before connecting the ducts to Fresh air to
building port and Exhaust air from building port (as
shown in illustration at right).
VJ0088

10
4. INSTALLATION (CONT’D)
4.7 INSTALLING THE EXTERIOR HOODS
Choose an appropriate location for installing the exterior
hoods:
• At a minimum distance of 6 feet (1.8 m) between the
hoods to avoid cross-contamination
• At a minimum distance of 18 inches (457 mm) from the
ground
VD0028
Make sure the intake hood is at least 6 feet (1.8 m)
away from any of the following:
• Dryer exhaust, high efficiency furnace vent,
central vacuum vent
• Gas meter exhaust, gas barbecue-grill
• Any exhaust from a combustion source
• Garbage bin and any other source of contamination
Refer to illustration at right for connecting the insulated duct
to the hoods. An “Anti-Gust Intake Hood” should be installed
in regions where a lot of snow is expected to fall.
EXHAUST
HOOD
INTAKE
HOOD
18”
(457 MM)
18”
(457 MM)
6” ø
(152 MM)
6’
(1.8 M)6’
(1.8 M)
18”
(457 MM)
OPTIONAL
DUCT LOCATION
TAPE AND DUCT TIE
CAULKING
4.8 CONNECTING THE DRAIN
WARNING
!
Cut 2 sections of the plastic tube, minimum 12” long, and attach them to each inner drain
fitting, located under the unit.
Join both short sections to the “T” junction and main tube as shown, to prevent the unit from
drawing unpleasant odors from the drain source.
Run the tube to the floor drain or to an alternative drain pipe or pail.
IMPORTANT
If using a pail to collect water, locate the tube end approximately 1” from the top of the pail in
order to prevent water from being drawn back up into the unit.
VD0325A
12” minimum 12” minimum
TIE WRAP
VD0308A
± 1”

11
5. CONTROLS
5.1 INTEGRATED CONTROL
All units are equipped with an integrated control, located in front of the electrical compartment. Use the
push button (1) to control the unit. The LED (2) will then show on which mode the unit is in.
NOTES: 1. The integrated control must be turned OFF to use an optional main control.
2. If an optional auxiliary control is used, if activated, this auxiliary control will override the
optional main control.
If a problem occurs during the unit operation, its integrated control LED (2) will blink. The color of the blinking light depends on the
type of error detected. Refer to Section 12 Troubleshooting on pages 19 and 20 for further details.
5.1.1 BOOT SEQUENCE
The unit boot sequence is similar to a personnal computer boot sequence. Each time the unit is plugged after being unplugged, or
after a power failure, the unit will perform a 30-second booting sequence before starting to operate. During the booting sequence,
the integrated control LED will light GREEN (unit set in normal defrost) or AMBER (unit set in extended defrost) for 5 seconds, and
then will shut off for 2 seconds. After that, the LED will light RED for the rest of the booting sequence. During this RED light phase,
the unit is checking and resetting the motorized damper position. Once the motorized damper position completely set, the RED
light turns off and the booting sequence is done.
NOTE: No command will be taken until the unit is fully booted.
5.1.2 SETTING EXTENDED DEFROST
The unit is factory set to normal defrost. In cold region, it may be necessary to setup extended defrost. During
the first 5 seconds of booting sequence, while the integrated control LED is GREEN, press on push button until
the LED turns AMBER (about 3 seconds).
Refer to table below to see how to operate the unit using its integrated control.
PRESS ON PUSH BUTTON LED COLOR RESULTS
ONCE AMBER UNIT IS ON LOW SPEED
TWICE GREEN UNIT IS ON HIGH SPEED
THREE TIMES NOLIGHT UNIT IS OFF
5.2 ELECTRICAL CONNECTION TO OPTIONAL WALL CONTROL
For more convenience, this unit can also be controlled using an optional main wall control.
Always disconnect the unit before making any connections. Failure in disconnecting power could result in electrical
shock or damage of the wall control or electronic module inside the unit.
Never install more than one optional main wall control per unit. Make sure that the wires do not short-circuit
between themselves or by touching any other components on the wall control. Avoid poor wiring connections.To
reduce electrical interference (noise) potential, do not run wall control wiring next to control contactors or near
light dimming circuits, electrical motors, dwelling/building power or lighting wiring, or power distribution panel.
VD0278 1
2
VD0281
CAUTION
WARNING
!

12
5. CONTROLS (CONT’D)
5.2 ELECTRICAL CONNECTION TO OPTIONAL WALL CONTROL (CONT’D)
Use the terminal connector included in the installation kit to perform the electrical connection
for main and auxiliary wall controls. Check if all wires are correctly inserted in their
corresponding holes in the terminal block. (A wire is correctly inserted when its orange
receptacle is lower than another one without wire. On illustration at right, wire Ais
correctly inserted, but not wire B.)
5.2.1 ELECTRICALCONNECTION TO
PLATINUM MAIN WALL CONTROL
NO C NC I OC OL Y R G B
VE0174
SMART
SET
MODE
PREF
5.2.2 ELECTRICAL CONNECTION TO
DECO-TOUCH MAIN WALL CONTROL
NO C NC I OC OL Y R G B
VE0250
Once the wall control(s) connections have been made, insert the terminal connector in the electrical
compartment front face.
NOTE: For information about the operation of the wall controls, refer to the user guide.
VD0278
TERMINAL
CONNECTOR
LOCATION
5.2.3 ELECTRICAL CONNECTION TO OPTIONAL AUXILIARY WALL CONTROLS
NO C NC I OC OL Y R G B
20/40/60-MINUTE PUSH-BUTTON TIMER
60-
MINUTE
CRANK TIMER
VE0294A
VE0272
A
B

13
6. ELECTRIC CONNECTION TO THE FURNACE
W R G Y
W
R
G
C
Y
UNIT TERMINAL CONNECTOR
THERMOSTAT
TERMINALS
FOUR
WIRES
TWO WIRES
heating only
FURNACE
24-VOLT
TERMINAL BLOCK TWO WIRES COOLING SYSTEM
NO C NC I OC OL Y R G B
W R G Y
W
R
Y
R
G
Y
C
THERMOSTAT
TERMINAL
4 WIRES
2 WIRES
heating only wiring
nuts
FURNACE
24-VOLT
TERMINAL BLOCK 2 WIRES COOLING SYSTEM
NO
NC
C
UNIT TERMINAL CONNECTOR
NO C NC I OC OL Y R G B
VE0108A
Never connect a 120-volt AC circuit to the terminals of the furnace interlock (standard wiring). Only use the low
voltage class 2 circuit of the furnace blower control.
FOR AFURNACE CONNECTED TO ACOOLING SYSTEM:
On some older thermostats, energizing the “R” and “G” terminals at the furnace has the effect of energizing “Y” at the thermostat and
thereby turning on the cooling system. If you identify this type of thermostat, you must use the ALTERNATE FURNACE INTERLOCK WIRING.
STANDARD FURNACE INTERLOCK WIRING ALTERNATE FURNACE INTERLOCK WIRING
WARNING
!

14
7. WIRING DIAGRAM
Field wiring
remote control
(see notes 3 & 4)
120 V, 60 Hz W1
J6 J4
ELECTRONIC
ASSEMBLY
1 2 1 2 3
1234
12
12345
12345
J8
J9
J11
J10
12
J12
J13
J14
10
9 8 7 6 5 4 3 2 1
B
24 V class 2
9.5 V class 2
120V, 60Hz
Neutral
120 V, 60Hz
Line
CPU
K2 K4 K5
J10-2
Line voltage factory wiring Class 2 low voltage factory wiring Class 2 low voltage field wiring
See note 1
120 V
Door interlock switch
(magnetically actuated
1234512
12
J3
J2 J1
t˚
Damper motor
BK
Override switch
Furnace blower interlock
J14-1 : NO J14-2 : COM J14-3 : nc
(optional; see notes 3, 5)
DAMPER ELECTRONIC ASSEMBLY
Defrost temperature sensor
WIRING DIAGRAM LOGIC DIAGRAM
J4-1 J4-3 J6-2 J6-1
K3
K2
24 V class 2
9.5 V class 2
120 V
J9-1
J9-2
J9-3
J4-2
J9-4
J8-1 J8-2 J8-4 J8-5
K4 J12-2
J12-1
A1
Damper motor
J3-2 J3-1
J2-2 J2-1
F1
J12-5 J12-4 J12-3 J2-3
J2-4 J2-5
Door interlock switch
J11-2 J11-1
K1 K3
K5 J14-3
J14-1 J14-2
Furnace blower interlock (optional; see notes 3, 5)
J14-4 J14-5 J14-6 J14-7 J14-8 J14-9
J14-10
Override switch (optional; see notes 3, 4) Field wiring remote control (see notes 3, 4)
ICP
BK
YRG
W W
nc
Motor
capacitor
Fan
motor
GN
GN
BN
BN
Y
Y
BK W
A2
A2
M3
T1
S1
R1
A1
F1
M1
(optional; see
notes 3 & 4)
VE0257A
COLOR CODE
BK BLACK BL BLUE BN BROWN GY GRAY GN GREEN
Critical characteristic.
reed switch)
JU1
3 2 1
NOTES
1. For continued fire protection. Use specified
UL listed/CSA Certified line fuse (3A, 3AG Type).
2. If any of the original wire, as supplied, must
be replaced, use the same equivalent wire.
3. Field wiring must comply with applicable
codes, ordinances and regulations.
4. Remote controls (class 2 circuit) available, see instruction manual.
5. Furnace fan circuit must be class 2 circuit only.
J10-1
nc nc nc
nc
2
21
1
BK
BK
W
W
C1
2
21
13
3
BK BK
nc
2
21
13
3
4
4
5
5
6
6
ncnc
BNBN GN
GND
HI
COM
LO
MED
O
O ORANGE RRED W WHITE Y YELLOW nc no connection
GY
R
BL nc
BK
BK
O
GY
R
BN
BN
nc nc
JU1
HM
213
Fan
motor capacitor
COM
HI LOW
MED
HI
LOW
Fan
motor
• Risk of electric shocks. Before performing any maintenance or servicing,always disconnect the unit from its power source.
• This product is equipped with an overload protection (fuse). A blown fuse indicates an overload or a short-circuit situation.
If the fuse blows, unplug the product and check the polarity and voltage output from the outlet. Replace the fuse as per the
servicing instructions (refer to wiring diagram for proper fuse rating) and verify the product. If the replaced fuse blows, it may
be a short-circuit and the product must be discarded or returned to an authorized service center for examination and/or repair.
WARNING
!

15
8.3 BALANCING PROCEDURE
1. Set the unit to high speed.
Make sure that the furnace/air handler blower is ON if the installation is in any way connected to the ductwork of the cold air return. If
not, leave furnace/air handler blower OFF. If the outside temperature is below 0°C/32°F, make sure the unit is not running in defrost
while balancing. (By waiting 10 minutes after plugging the unit in, you are assured that the unit is not in a defrost cycle.)
2. Place the magnehelic gauge on a level surface and adjust it to zero.
3. Connect tubing from gauge to EXHAUST air flow pressure taps (see diagram
at right). Be sure to connect the tubes to their appropriate high/low fittings. If the
gauge drops below zero, reverse the tubing connections.
NOTE: It is suggested to start with the exhaust air flow reading because the
exhaust has typically more restriction than the fresh air.
Place the magnehelic gauge upright and level. Record equivalent AIR FLOW of
the reading according to the balancing chart.
4. Move tubing to FRESH air flow pressure taps (see diagram). Adjust the fresh
air balancing damper until the FRESH air flow is approximately the same as
the EXHAUST air flow. If FRESH air flow is less than EXHAUST air flow, then
go back and adjust the exhaust balancing damper to equal the FRESH air flow.
5. Secure both dampers in place with a fastening screw.
6. Write the required air flow information on a label and stick it near the unit for
future reference (date, maximum speed air flows, your name, phone number
and business address).
7. Install 4 pressure taps plugs (included in parts bag).
NOTES: 1. Use conversion chart provided with the unit to convert magnehelic gauge readings to equivalent cfm values.
2. The unit is considered balanced even if there is a difference of ±10% between the two air flows.
8. BALANCING THE UNIT
8.1 WHAT YOU NEED TO BALANCE THE UNIT
• A magnehelic gauge capable of measuring 0 to 0.5 inch of water
(0 to 125 Pa) and 2 plastic tubes.
• The balancing chart of the unit.
VP0009
VD0280
8.2 PRELIMINARY STAGE TO BALANCE THE UNIT
• Seal all the unit ductwork with tape. Close all windows and doors.
• Turn off all exhaust devices such as range hood, dryer and bathroom fans.
• Make sure the integrated balancing dampers are fully open.
• Make sure all filters are clean (if it is not the first time the unit is balanced).
VP0022
EXHAUST AIR FLOW
FRESH AIR FLOW

16
9. OVERALL VERIFICATION
9.1 OPTIONAL MAIN CONTROLS
This procedure allows the installer to verify that all modes of operation are fully functional.
During the verification of a main control, make sure that all optional remote controls are inactive.
PLATINUM
At its very start-up, the Platinum wall control will perform a booting sequence before being ready to operate.
The booting sequence is done when the hour display is flashing.
Refer to the installation sheet included with the Platinum wall control for more details in programming and
setting preferences.
VC0104
SMART
SET
MODE
PREF
Refer to the installation sheet included with the wall control.
VC0117
9.2 OPTIONAL AUXILIARY CONTROLS
First, turn OFF the main control device before checking the optional auxiliary controls.
20/40/60-MINUTE PUSH-BUTTON TIMER:
Activate the push-button.Within 2 seconds, push one time for 20 minutes, two times for 40 minutes or three times
for a 60-minute activation.
Results expected:
1. Motor speed: High for 20, 40 or 60 minutes.
2. Indicator light goes “ON” and flashes every 5 seconds (one time to indicate a 20-minute operation, two times
for a 40-minute, and three times for a 60-minute operation).
NOTE: To stop activation, push one more time.
VC0041
20 min.
40 min.
60 min.
®
60-MINUTE CRANK TIMER:
Activate the timer.
Result expected:
Motor speed: High for up to 60 minutes.
OFF
10
Turn
Past
VC0017
20
30
40
50
60
MINUTES
HOLD
DECO-TOUCH

17
10. MAINTENANCE / INSTRUCTIONS FOR USER
• Review with the user the steps required for the regular maintenance of her/his ventilation system. These steps are described in detail
in the user manual.
• Warn the user of the necessity to rebalance the system following a major house renovation or following the installation of any extra
registers.
• Make sure the user understands how to use the controls as described in the user manual.
Risk of electric shocks. Before performing any maintenance or servicing, always disconnect the unit from its
power source.
Do not oil the motor. It is already permanently lubricated.
FOUR TIMES A YEAR
• Inspect the intake hood, and clean if needed.
• Clean the filters.
• Clean the interior of the cabinet and clean the door.
• Clean the condensation tray and inspect the drain tubing.
ONCE A YEAR
• Clean the heat recovery core.
• Clean the blades of the blower wheels if needed.
CAUTION
WARNING
!

18
11. SERVICE PARTS
NO.DESCRIPTION NOVO+ 100H
PART NO. 1601717 NOVO+ 200H
PART NO. 1601719
1 Hinge assembly kit 13036 13036
2 Damper supply port assembly 17245 17245
3 Damper system actuator (including no. 4) 17235 17235
4 Thermistor kit 17242 17242
5 Capacitor 7.5 μF 17240 17240
6 Electronic board 60810 60810
7 Transformer 17244 17244
8 Double collar port 60818 60818
9 Blower assembly (including no. 10) 60804 60805
10 Square damper kit 17243 17243
11 Magnet switch 19060 19060
12 Door assembly (including hinges and latches) 60815 60815
13 Door latches (keeper)
and screws 00887 (2) 00601 (4) 00887 (2) 00601 (4)
14 Diffuser 60822 60822
15 Filter kit 60800 60800
16 Core 60802 60803
17 Door latches
and screws 00886 (2) 00601 (4) 00886 (2) 00601 (4)
18 Balancing damper 02253 02253
19 Balancing double collar port 02256 02256
* Terminal connector 16416 16416
* Hardware kit 20510 20510
* Not shown.
VL0050
1
2
3
4
6
5
7
910 12
13
16
15
17
19
18
8
15
14
11
REPLACEMENT PARTS AND REPAIRS
In order to ensure your ventilation unit remains in good working condition, you must use vänEE genuine replacement parts only. The vänEE genuine
replacement parts are specially designed for each unit and are manufactured to comply with all the applicable certification standards and maintain a high
standard of safety. Any third party replacement part used may cause serious damage and drastically reduce the performance level of your unit, which will
result in premature failing. Also, vänEE recommends to contact a certified service depot for all replacement parts and repairs.

19
12. TROUBLESHOOTING
If the integrated control LED of the unit is flashing, this means the unit sensors detected a problem. See the list below to know where on
the unit the problem occurs.
LED flashes GREEN (double blink). • Thermistor error. Replace the thermistor kit.
LED flashes AMBER. • Damper error. Go to point 10.
A few diagnosis procedures may require the unit to be in operation while proceeding. Open the unit door and
bypass its magnetic switch by putting the door white magnet on it. Be careful with moving and/or live parts.
PROBLEMS POSSIBLE CAUSES YOU SHOULD TRY THIS
1. The error code E1 is
displayed on Platinum or
Deco-Touch wall control
screen.
• The wires may be in reverse position.
• The wires may be broken.
• The wires may have a bad connection.
• Ensure that the color coded wires have been connected to their appropriate
places.
• Inspect every wire and replace any that are damaged.
• Ensure the wires are correctly connected.
2. There is no outside
temperature displayed
on Platinum wall control
screen .
• Unit is on error and integrated control
LED flashes (GREEN or AMBER).
• The unit thermistor is defective
(integrated control LED flashes
GREEN).
NOTE: At its very start-up or after a power failure, it takes some minutes before
the outside temperature appears on screen.The delay duration depends
on which operation mode the wall control is set. The shortest delay is
obtained when the wall control is set on MIN or MAX in VENT Mode.
• Check if unit is operating.
• Replace the unit thermistor.
3. Platinum or Deco-Touch
wall control screen
alternates between
normal display and E3 or
E4 appears on screen.
• The Platinum or Deco-Touch wall
control needs to be reset.
• The Platinum or Deco-Touch wall
control is defective.
4. On Platinum wall control,
there is an important
difference between
temperature displayed
and real temperature.
• Exterior air intake port is blocked.
• The unit thermistor is defective
(integrated control LED flashes
GREEN).
• The unit damper has been blocked
or broken (integrated control LED
flashes AMBER and unit is OFF).
• Motor won’t turn.
• Clean the exterior air intake port.
• Replace the unit thermistor.
• Check for the proper operation of the unit damper; replace if necessary.
• Confirm that the motor is running, if not refer to point 9.
5. Unit does not work
(no LED is lit on the
integrated control).
• The transformer may be defective.
• The circuit board may be defective.
• The unit is unplugged.
• The unit door is opened.
• A fuse is blown.
• Wrong control connections.
• Check for 24 VAC on J8-1 and J8-2.
• Plug the unit.
• Close unit door.
• Inspect fuse on circuit board (refer to wiring diagram F1 on page 14).
• Try the integrated control (see Section 5.1 on page 11).
6. The damper actuator
does not work or rotates
continuously.
• The damper actuator or the integrated
damper port mechanism may be
defective (integrated control LED
flashes AMBER and unit is OFF).
• The circuit board or the transformer
may be defective.(integrated control
LED flashes AMBER and unit is OFF)
• Unplug the unit. Disconnect the main control and the optional controls(s) (if
need be). Wait 10 seconds and plug the unit back. Check if the damper opens.
If not, use a mulltimeter and check for 24VAC on J12-1 and J12-2 (in electrical
compartment). If there is 24VAC, replace the entire port assembly.
NOTE: It is normal to experience a small delay (7-8 seconds) before detecting
the 24VAC signal at starting-up. This signal will stay during 17-18
seconds before disappearing.
• If there is no 24VAC, check for 24VAC between J8-1 and J8-2. If there is 24VAC
replace the circuit board, and if there is no 24VAC, change the transformer.
NO C NC I OC OL Y R G B
VE0097
• Unplug the unit. Disconnect the main control
and the optional(s) control(s) (if need be).
Jump G and B terminals. Plug the unit back
and wait about 10 seconds. If the motor runs
on high speed and the damper opens, the
circuit board is not defective.
• ResetthePlatinumorDeco-Touch
wall control by pressing
simultaneously on both keys for
8 second (as shown at right).
Then, unplug the unit for
30 seconds. Plug the unit back.
• If the problem is not solved, replace the Platinum or Deco-Touch wall control.


BOTH DURING 8 SEC.
VQ0048A
PLATINUM


V
Q0062
DECO-TOUCH
WARNING
!

20
12. TROUBLESHOOTING (CONT’D)
PROBLEMS POSSIBLE CAUSES YOU SHOULD TRY THIS
7. The wall control does
not work OR its indicator
flashes.
• The wires may be in reverse position.
• The wires may be broken.
• The wire in the wall OR the wall
control may be defective.
• Ensure that the color coded wires have been connected to their appropriate
places.
• Inspect every wire and replace any that are damaged.
• Remove the wall control and test it right beside the unit using another shorter
wire. If the wall control works there, change the wire. If it does not, change the
wall control.
8. The 20/40/60 minute
push-button timer does
not work OR its indicator
light does not stay on.
• The wires may be in reverse position.
• The push button may be defective.
• Ensure that the color coded wires have been connected to their appropriate
places.
9. The motor does not work. • The circuit board may be defective.
• The motor may be defective.
• The motor capacitor may be defective.
• The motor is unplugged from inside
the unit.
• The motor is unplugged from the
electronic board (J4).
• There is a problem with the door
magnet switch.
• JU-1 jumper is missing or in wrong
position.
• Press on the integrated control push button until the unit turns on low speed
(the LED will light AMBER). Using a multimeter, check the voltage on J9-4 and
J9-3. Refer to Section 7 Wiring Diagram. The reading must be 120VAC Then
set the unit on high speed by pressing on the integrated control push button one
more time (the LED will light GREEN). Using a multimeter, check the voltage
on J9-4 and J9-2. The reading must be 120VAC Check also between J4-2 and
J4-1, the reading must be 120VAC Refer to Section 7 Wiring Diagram. Check if
the fuse F1 is intact. If all the readings correspond to the right voltage values,
the circuit board is not defective. If one or both readings are different, change
the circuit board.
• Using a multimeter, check for 120VAC for the following speeds: High Speed:
between GREY and ORANGE wires; Low/Medium Speed: between GREY
and RED/BLUE wires. Refer to Section 7 Wiring Diagram.
• Unplug the unit. Check for continuity between Pin 5 on the 6-pin connector
(brown leads) and Pin 3 of the capacitor connector. Also check for continuity
between Pin 4 on the 6-pin connector (brown leads) and Pin 1 of the capacitor
connector. Refer to Section 7 Wiring Diagram.
• Open the door and ensure that the wire going to the motor is connected.
• Check J4 motor connection on circuit board.
• Door magnet switch is missing or not in its place (see item no. 11 on page 18).
• Ensure JU-1 jumper is set on “M” speed (refer to Section 7 Wiring Diagram).
10. The defrost cycle does
not work (the fresh air
duct is frozen OR the
fresh air distributed is
very cold).
• Ice deposits may be hindering the
damper operation.
• The damper rod or the port damper
itself may be broken.
• The damper actuator or circuit board
may be defective.
• Remove the ice.
• Inspect these parts and replace if necessary.
• See point 6.
11. The integrated control
push button does not
work.
• The 30-second boot sequence is not
completed.
• The circuit board may be defective.
• The transformer may be defective.
• See Section 5.1.1 Boot Sequence (page 11).
• Check voltage going to circuit board J8-1 and J8-2.
• Check for 24 VAC on J8-1 and J8-2.
• Jump the OL and OC terminals. If the unit
switches to high speed, remove the push
button and test it right beside the unit using
another shorter wire. If it works here, change
the wire. If it doesn’t, change the push button.
NO C NC I OC OL Y R G B
VE0098