Vantron TMC Series User manual
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Table of Contents
Foreword....................................................................................................................................... 1
CHAPTER 1 INTRODUCTION .............................................................................................................. 5
1.1 Product Overview...........................................................................................................6
1.2 Packaging List .................................................................................................................7
1.3 Specifications................................................................................................................. 8
1.4 Product Layout ...............................................................................................................9
1.5 Installation & Connection ............................................................................................10
CHAPTER 2 GETTING STARTED ........................................................................................................ 12
2.1Operation ..................................................................................................................... 13
2.1.1 Power ......................................................................................................................... 13
2.1.2 Touch .......................................................................................................................... 13
2.1.3 Video .......................................................................................................................... 13
2.1.4 On-screen Display (OSD) ............................................................................................14
2.2 Troubleshooting ........................................................................................................... 14
CHAPTER 3DISPOSAL AND WARRANTY .......................................................................................... 15
3.1 Disposal ........................................................................................................................ 16
3.2 Warranty ...................................................................................................................... 17
Appendix: Regulatory Compliance Statements ..........................................................................18
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Foreword
Thank you for purchasing Vantron touch monitor (“the Touch Monitor” or “the Product”).
Currently, TMC Series Medical-grade Touch Monitors comprise four models, TMC156,
TMC190, TMC215 and TMC270. This manual intends to provide guidance and assistance
necessary on setting up, operating, or maintaining the Product. Please read this manual and
make sure you understand the structure and functionality of the Product before putting it into
use.
Intended Users
This manual is intended for:
•Device owners
•Technical support engineers
•Other users
Copyright
Chengdu Vantron Technology Co., Ltd. (“Vantron”) reserves all rights of this manual, including
the right to change the content, form, product features, and specifications contained herein
at any time without prior notice. An up-to-date version of this manual is available at
www.vantrontech.com.
The trademarks in this manual, registered or not, are properties of their respective owners.
Under no circumstances shall any part of this user manual be copied, reproduced, translated,
or sold. This manual is not intended to be altered or used for other purposes unless otherwise
permitted in writing by Vantron. Vantron reserves the right of all publicly-released copies of
this manual.
Disclaimer
While all information contained herein has been carefully checked to assure its accuracy in
technical details and typography, Vantron does not assume any responsibility resulting from
any error or features of this manual, nor from improper uses of this manual or the software.
It is our practice to change part numbers when published ratings or features are changed, or
when significant construction changes are made. However, some specifications of the Product
may be changed without notice.
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Technical Support and Assistance
Should you have any question about the Product that is not covered in this manual, contact
your sales representative for solution. Please include the following information in your
question:
- Product name and PO number;
- Complete description of the problem;
- Error message showing up on the device, if any.
US Office: Vantron Technology, Inc.
Address: 48434 Milmont Drive, Fremont, CA 94538
Tel: (650) 422-3128
Email: [email protected]om
China Office: Chengdu Vantron Technology Co., Ltd.
Address: 6th Floor, 1st Building, No.9, 3rd WuKe East Street, WuHou District, Chengdu, P.R.
China 610045
Tel: 86-28-8512-3930/3931, 8515-7572/6320
Email: sales@vantrontech.com.cn
Regulatory Information
The Product is designed to comply with:
•China Compulsory Certification (CCC)
•Part 15 of the FCC Rules;
•CE
Please refer to the Appendix for Regulatory Compliance Statements.
Symbology
This manual uses the following signs to prompt users to pay special attention to relevant
information.
Caution for latent damage to system or harm to personnel
Attention to important information or regulations
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General Safety Instructions
The Product is supposed be installed by knowledgeable, skilled persons familiar with local
and/or international electrical codes and regulations. For your safety and prevention of
damage to the Product, please read and observe carefully the following safety instructions
prior to installation and operation. Keep this manual well for future reference.
•Do not disassemble or otherwise modify the Product. Such action may cause heat
generation, ignition, electronic shock, or other damages including human injury, and may
void your warranty.
•Keep away from heat source, such as heater, heat dissipater, or engine casing.
•Do not insert foreign materials into the openings of the Product as it may cause the
Product to malfunction or burn out.
•Use only the adapter and power cord that are approved for use with this Product.
Otherwise, it may cause fire or explosion.
•Be sure that nothing rests on the power cable and that the cable is located at a place
without risk of trips.
•Cut off the power before inspection of the Product to avoid human injury or product
damage.
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Precautions for Power Cables and Accessories
Use proper power source only. Make sure the supply voltage falls within the specified
range.
Place the power cable properly at places without extrusion hazards.
Cleaning instructions:
•Power off before cleaning the Product
•Do not use caustic or aggressive liquids, vapor, or spray
•Clean with a damp cloth
•Do not try to clean exposed electronic components unless with a dust collector
Power off and contact Vantron technical support engineer in case of the following faults:
•The Product is damaged
•The temperature is excessively high
•Fault is still not solved after troubleshooting according to this manual
Do not use in combustible and explosive environment:
•Keep away from combustible and explosive environment
•Keep away from all energized circuits
•Unauthorized removal of the enclosure from the device is not allowed
•Do not change components unless the power cable is unplugged
•In some cases, the device may still have residual voltage even if the power cable is
unplugged. Therefore, it is a must to remove and fully discharge the device before
replacement of the components.
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1.1 Product Overview
Chengdu Vantron offers medical-grade closed-frame touch monitors that vary in screen
size from 15.6 inches to 27 inches and resolution from 1280 x 1024 to 1920 x 1080. When
used with Vantron industrial panel PCs, such touch monitors will offer flexible solutions for
customers to meet the requirements of application in different scenarios, in particular in
the medical health area.
The TMC series features quick response time, large active area and viewing angle to
optimize the display performance. The screen is designed to be anti-fingerprint, and users
have the option to equip the touch screen with anti-glare and anti-reflection coatings that
offer excellent visual experience and improve human-machine interaction accuracy.
Moreover, the touch monitor is designed with VESA hole patterns to simplify mounting
onto a variety of stands, arms, walls or medical carts. The OSD controls allow users to
change settings of the display in a more convenient manner to enhance user experience.
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1.2 Packaging List
The Product has been carefully packed with special attention to quality. However, should
you find anything damaged or missing, please contact your sales representative in due time.
Accessories:
•Touch monitor
•Power adapter & power cable
•USB cable
•HDMI cable/VGA cable/DP cable (DP cable applicable only to TMC215 and TMC270)
Actual accessories might vary slightly from the list above as the customer order might
differ from the standard configuration options. The plastic film will protect the screen
during installation, only remove the film after installation.
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1.3 Specifications
TMC Series
Display
Diagonal size
15.6"/19.0”/21.5”/27.0” TFT LCD with LED backlight
Aspect ratio 16:9/5:4
Resolution 1920 x 1080/1280 x 1024
Brightness 300/250 nits
Active area
Please refer to the datasheet of the specific model
Contrast ratio
500:1/1000:1/3000:1
Number of colors
16.7 million
Response time
10ms/15ms/14ms/12ms
Viewing angle
Horizontal: 170°/178°
Vertical: 160°/178°
Touch panel
Touch point
10-point PCAP touch screen
Touch control
Finger, stylus pen
Cover lens thickness
2mm/3mm
Surface treatment
Anti-fingerprint, tempered glass
(Optional: Anti-glare/Anti-reflection)
Light transmittance ratio
>85%
Touch communication
interface
USB 2.0
Video Video interface
1 x HDMI
1 x VGA
1 x DP (Exclusive for TMC215 & TMC270)
Audio
Audio interface
1 x Line out (Optional)
Mechanical
Dimensions
Please refer to the datasheet of the specific model
Weight
Please refer to the datasheet of the specific model
Installation
VESA mount (100mm x 100mm / 75 x 75mm)
OSD
Built-in OSD (set up with OSD keys)
Controls: Menu, Up, Down, Select, Power
Software
Power input
12V DC adapter
Power consumption
< 14W/18W/28W
Language
Chinese and English
Adjustment of brightness,
contrast ratio and color
temperature
Supported
Environment
Condition
Temperature
Operating: 0℃~+40℃
Storage: -20℃~+60℃
Humidity
RH10%~90% (non-condensing)
MTBF
50,000 hours
Warranty
3 years
ESD
ESD: ±4KV (contact) and ±8KV (air)
Certificate
CCC, FCC, CE, UL
Please refer to respective datasheet of the specific model for more information.
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1.4 Product Layout
Drawings for illustration only, the diagonal sizes and I/Os vary with device models.
75mm x 75mm VESA pattern applies only to TMC156 while the other three models are
provided with 100mm x 100mm VESA pattern.
DC in
USB 2.0
OSD controls
(see below)
VESA
75mm x75mm /
100mm x 100mm
HDMI
Power
Select
Menu
Up
Down
Line out
VGA
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1.5 Mounting & Wiring
Before you proceed with the configuration of the Product, follow the steps below to finish
hardware connection.
1. Mounting:
Four models are currently available in Vantron TMC series medical-grade touch
monitors (TMC156, TMC 190, TMC 215, TMC270). Such touch monitors are designed
to be mounted onto a variety of stands, arms, walls or medical charts with the VESA
patterns on the back, which comprise 75mm x 75mm and 100mm x 100mm.
2. Connect the video input interface of the touch monitor and the video source with the
HDMI/VGA/DP cable(s);
DP port is exclusive for TMC215 & TMC270. The display cable shall vary with the
interface to be connected, and adapter connectors are sometimes needed.
Drawing for illustration only.
The VESA pattern on TMC156
is 75mm x 75mm.
Screw specification:
•M4 screws
•Thread depth: 8mm
VGA cable
HDMI cable
DP cable
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3. Connect the USB 2.0 port of the touch monitor and the PC/master device (e.g., Vantron
IBOX3588) with the USB cable to enable the touch control;
4. Plug in the audio cable, if needed;
The audio interface is provided as per requirement of the customer.
5. Connect a 12V DC power supply to the power jack of the touch monitor and the LED
indicator will turn solid red to get into the sleep mode;
6. Wait about 2-3 seconds and the LED indicator will turn solid green if the PC/master
device connected to functions properly;
7. Press the OSD power button on the back of the monitor to power off the touch monitor.
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2.1 Operation
This section is going to brief on the settings of the touch monitor and how to troubleshoot
the device in the event of a trouble/failure.
2.1.1 Power
When a 12V DC power supply is plugged into the power jack of the touch monitor, the
power indicator will turn solid red and the monitor will get into the sleep mode. Wait
about 2-3 seconds and the LED indicator will turn solid green if the PC/master device
connected to functions properly. To turn off the touch monitor, users just need to press
the power button once.
The relationship between the power indicator and the touch monitor is as follows:
Indicator status Touch monitor status
OFF OFF
Solid red SLEEP
Solid green WORKING
2.1.2 Touch
The touch monitor is factory calibrated and does not require manual calibration.
2.1.3 Video
Generally, the image displayed on the touch monitor looks the best when the output
resolution of the PC/master device matches the resolution of the touch monitor.
In most cases, the touch monitor will not require video adjustments. For output videos at
non-native resolutions, users can use the OSD control keys to select the resolution scale
that suits the native resolution of the touch monitor.
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2.1.4 On-screen Display (OSD)
OSD control keys function as follows:
Key OSD panel not displayed OSD panel is displayed
Menu OSD menu
Get into the submenu of a selected
parameter
Up
OSD brightness submenu
(Increase brightness)
Increase value of selected parameter/
Move to next menu upwardly
Down
OSD brightness submenu
(Decrease brightness)
Decrease value of selected parameter/
Move to next menu downwardly
Select NA Return to previous OSD menu
2.2 Troubleshooting
Please refer to the following solutions/suggestions in case you encounter a trouble during
use of the touch monitor.
If the problem is not covered here or the problem persists after troubleshooting, please
contact your sales representative as indicated in Technical Support and Assistance in the
Foreword.
1. The touchscreen display does NOT respond when turning on the system.
-Check if the DC power adaptor is properly connected and functions well.
2. The touch monitor is dim.
-Use the OSD control keys to adjust the brightness or contrast of the display.
3. The touch monitor does NOT wake up automatically and the indicator is solid red.
-Tap the screen and wait for the monitor to respond. If it fails, press the power button,
or re-connect the power supply, and wait a few seconds till the indicator turns green.
4. The image is NOT properly displayed.
-Adjust the resolution/timing mode of the PC/master device to be within the allowable
ranges specified for the touch monitor. Or, adjust the display parameters manually
with the OSD control keys.
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3.1 Disposal
When the device comes to end of life, you are suggested to properly dispose of the device
for the sake of the environment and safety.
Before you dispose of the device, please back up your data and erase it from the device.
It is recommended that the device is disassembled prior to disposal in conformity with local
regulations. Please ensure that the abandoned batteries are disposed of according to local
regulations on waste disposal. Do not throw batteries into fire or put in common waste
canister as they are explosive. Products or product packages labeled with the sign of
“explosive” should not be disposed of like household waste but delivered to specialized
electrical & electronic waste recycling/disposal center.
Proper disposal of this sort of waste helps avoid harm and adverse effect upon
surroundings and people’s health. Please contact local organizations or recycling/disposal
center for more recycling/disposal methods of related products.
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3.2 Warranty
Product Warranty
VANTRON warrants to its CUSTOMER that the Product manufactured by VANTRON, or its
subcontractors will conform strictly to the mutually agreed specifications and be free from
defects in workmanship and materials (except that which is furnished by the CUSTOMER)
upon shipment from VANTRON. VANTRON’s obligation under this warranty is limited to
replacing or repairing at its option of the Product which shall, within 36 months after
shipment, effective from invoice date, be returned to VANTRON’s factory with
transportation fee paid by the CUSTOMER and which shall, after examination, be disclosed
to VANTRON’s reasonable satisfaction to be thus defective. VANTRON shall bear the
transportation fee for the shipment of the Product to the CUSTOMER.
Out-of-Warranty Repair
VANTRON will furnish the repair services for the Product which are out-of-warranty at
VANTRON’s then-prevailing rates for such services. At customer’s request, VANTRON will
provide components to the CUSTOMER for non-warranty repair. VANTRON will provide
this service as long as the components are available in the market; and the CUSTOMER is
requested to place a purchase order up front. Parts repaired will have an extended
warranty of 3 months.
Returned Products
Any Product found to be defective and covered under warranty pursuant to Clause above,
shall be returned to VANTRON only upon the CUSTOMER’s receipt of and with reference
to a VANTRON supplied Returned Materials Authorization (RMA) number. VANTRON shall
supply an RMA, when required within three (3) working days of request by the CUSTOMER.
VANTRON shall submit a new invoice to the CUSTOMER upon shipping of the returned
products to the CUSTOMER. Prior to the return of any products by the CUSTOMER due to
rejection or warranty defect, the CUSTOMER shall afford VANTRON the opportunity to
inspect such products at the CUSTOMER’s location and no Product so inspected shall be
returned to VANTRON unless the cause for the rejection or defect is determined to be the
responsibility of VANTRON. VANTRON shall in turn provide the CUSTOMER turnaround
shipment on defective Product within fourteen (14) working days upon its receipt at
VANTRON. If such turnaround cannot be provided by VANTRON due to causes beyond the
control of VANTRON. VANTRON shall document such instances and notify the CUSTOMER
immediately.
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