Vantron TMO Series User manual
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Revision History:
No. Version Description Date
1 V1.0 First release Jun. 9, 2022
2 V1.1 Added more models and adjusted the content accordingly Sep. 19, 2022
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Table of Contents
Foreword....................................................................................................................................... 1
CHAPTER 1 INTRODUCTION .............................................................................................................. 5
1.1 Product Overview...........................................................................................................6
1.2 Packaging List .................................................................................................................7
1.3 Specifications.................................................................................................................8
1.4 Product Layout ...............................................................................................................9
1.5 Installation & Connection ............................................................................................10
CHAPTER 2 GETTING STARTED ........................................................................................................ 12
2.1Operation ..................................................................................................................... 13
2.1.1 Power ......................................................................................................................... 13
2.1.2 Touch .......................................................................................................................... 13
2.1.3 Video .......................................................................................................................... 13
2.1.4 On-screen Display (OSD) ............................................................................................14
2.2 Troubleshooting ........................................................................................................... 14
CHAPTER 3DISPOSAL AND WARRANTY .......................................................................................... 15
3.1 Disposal ........................................................................................................................ 16
3.2 Warranty ...................................................................................................................... 17
Appendix: Regulatory Compliance Statements ..........................................................................18
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Foreword
Thank you for purchasing Vantron TMO Series Open-frame Touch Monitor (“the Touch
Monitor” or “the Product”). This manual intends to provide guidance and assistance necessary
on setting up, operating, or maintaining the Product. Please read this manual and make sure
you understand the structure and functionality of the Product before putting it into use.
Intended Users
This manual is intended for:
-Device owners
-Technical support engineers
-Other users
Copyright
Chengdu Vantron Technology Co., Ltd. (“Vantron”) reserves all rights of this manual, including
the right to change the content, form, product features, and specifications contained herein
at any time without prior notice. An up-to-date version of this manual is available at
www.vantrontech.com.
The trademarks in this manual, registered or not, are properties of their respective owners.
Under no circumstances shall any part of this user manual be copied, reproduced, translated,
or sold. This manual is not intended to be altered or used for other purposes unless otherwise
permitted in writing by Vantron. Vantron reserves the right of all publicly-released copies of
this manual.
Disclaimer
While all information contained herein has been carefully checked to assure its accuracy in
technical details and typography, Vantron does not assume any responsibility resulting from
any error or features of this manual, nor from improper uses of this manual or the software.
It is our practice to change part numbers when published ratings or features are changed, or
when significant construction changes are made. However, some specifications of the Product
may be changed without notice.
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Technical Support and Assistance
Should you have any question about the Product that is not covered in this manual, contact
your sales representative for solution. Please include the following information in your
question:
- Product name and PO number;
- Complete description of the problem;
- Error message showing up on the device, if any.
US Office: Vantron Technology, Inc.
Address: 48434 Milmont Drive, Fremont, CA 94538
Tel: (650) 422-3128
Email: [email protected]om
China Office: Chengdu Vantron Technology Co., Ltd.
Address: 6th Floor, 1st Building, No.9, 3rd WuKe East Street, WuHou District, Chengdu, P.R.
China 610045
Tel: 86-28-8512-3930/3931, 8515-7572/6320
Email: sales@vantrontech.com.cn
Regulatory Information
The Product is designed to comply with:
-China Compulsory Certification (CCC)
-Part 15 of the FCC Rules;
-CE
Please refer to the Appendix for Regulatory Compliance Statements.
Symbology
This manual uses the following signs to prompt users to pay special attention to relevant
information.
Caution for latent damage to system or harm to personnel
Attention to important information or regulations
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General Safety Instructions
The Product is supposed be installed by knowledgeable, skilled persons familiar with local
and/or international electrical codes and regulations. For your safety and prevention of
damage to the Product, please read and observe carefully the following safety instructions
prior to installation and operation. Keep this manual well for future reference.
-Do not disassemble or otherwise modify the Product. Such action may cause heat
generation, ignition, electronic shock, or other damages including human injury, and may
void your warranty.
-Keep away from heat source, such as heater, heat dissipater, or engine casing.
-Do not insert foreign materials into the openings of the Product as it may cause the
Product to malfunction or burn out.
-Use only the adapter and power cord that are approved for use with this Product.
Otherwise, it may cause fire or explosion.
-Be sure that nothing rests on the power cable and that the cable is located at a place
without risk of trips.
-Cut off the power before inspection of the Product to avoid human injury or product
damage.
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Precautions for Power Cables and Accessories
Use proper power source only. Make sure the supply voltage falls within the specified
range.
Place the power cable properly at places without extrusion hazards.
Cleaning instructions:
-Power off before cleaning the Product
-Do not use caustic or aggressive liquids, vapor, or spray
-Clean with a damp cloth
-Do not try to clean exposed electronic components unless with a dust collector
Power off and contact Vantron technical support engineer in case of the following faults:
-The Product is damaged
-The temperature is excessively high
-Fault is still not solved after troubleshooting according to this manual
Do not use in combustible and explosive environment:
-Keep away from combustible and explosive environment
-Keep away from all energized circuits
-Unauthorized removal of the enclosure from the device is not allowed. Do not
change components unless the power cable is unplugged. In some cases, the device
may still have residual voltage even if the power cable is unplugged. Therefore, it is
a must to remove and fully discharge the device before replacement of the
components.
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1.1 Product Overview
Chengdu Vantron offers open-frame touch monitors that vary in screen size from 7 inches
to 27 inches and resolution from 1024 x 600 to 1920 x 1080. When used with Vantron
industrial boxes, such touch monitors will offer more resolutions for customers to meet the
requirements of application in different scenarios such as industrial control, health care,
education, retail, transportation, and finance.
The TMO series features quick response time, large visible area and viewing angle to
optimize the display performance. Users have the option to equip the touch screen with
anti-glare, anti-reflection and anti-fingerprint coatings that offer excellent visual
experience and improve human-machine interaction accuracy. Moreover, the series offers
flexible installation options and OSD controls (exclusive of TMO07-DV and TMO101-DV) to
enhance user experience.
Models currently available in this series include TMO07-DV, TMO101-DV, TMO101,
TMO156, TMO170, TMO185, TMO190, TMO215, TMO238, and TMO270.
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1.2 Packaging List
The Product has been carefully packed with special attention to quality. However, should
you find anything damaged or missing, please contact your sales representative in due time.
Accessories:
•Touch monitor
•mounting brackets
•Power adapter & power cable (not applicable to TMO07-DV & TMO101-DV)
•USB cable
•HDMI cable/VGA cable/DP cable (DP cable applicable only to TMO215、TMO238 &
TMO270)
Actual accessories might vary slightly from the list above as the customer order might
differ from the standard configuration options. The plastic film will protect the screen
during installation, only remove the film after installation.
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1.3 Specifications
TMO Series
Display
Diagonal size
7”/10.1”/15.6"/17.0”/18.5”/19.0”/21.5”/23.8”/27.0” TFT LCD
with LED backlight
Aspect ratio
16:10/16:9/5:4
Resolution
1024 x 600/1280 × 800/1920 x 1080/1280 x 1024/1366 × 768
Brightness
350/300/250 nits
Active area
Please refer to the datasheet of the specific model
Contrast ratio
800:1/500:1/1000:1/3000:1
Number of colors
262K/16.7 million
Response time
8ms/5ms/10ms/15ms/14ms/16ms/12ms
Viewing angle
Horizontal: 85°/170°/178°
Vertical: 85°/160°/170°/178°
Touch panel
Touch point
5-point/10-point PCAP touch screen
Touch control
Finger, stylus pen
Cover lens thickness
1.1mm/2mm/3mm
Surface treatment
Anti-fingerprint, tempered glass
(Optional: Anti-glare/Anti-reflection)
Light transmittance ratio
>85%
Touch communication
interface
USB 2.0/USB3.0 (for TMO07-DV & TMO101-DV)
Video Video interface
1 x HDMI
1 x VGA (TMO07-DV & TMO101-DV offer only one HDMI port)
1 x DP (Exclusive for TMO215, TMO238 & TMO270)
Audio
Audio interface
1 x Line out (exclusive for TMO156 & TMO190)
Mechanical
Dimensions
Please refer to the datasheet of the specific model
Weight
Please refer to the datasheet of the specific model
Installation VESA mount (100mm x 100mm, 75 x 75mm)
Side bracket mount
OSD (NA to TMO07-DV &
TMO101)
Built-in OSD (set up with OSD keys)
Controls: Menu, Up, Down, Select, Power
Software
Power input 12V DC adapter / powered by USB port (5V/2A, for TMO07-
DV & TMO101-DV)
Power consumption
<7W/8W/14W/16W/18W/28W
Language
Chinese and English
Adjustment of
brightness,
contrast and color
temperature
Supported
Environment
Condition
Temperature
Operating: 0℃~+40℃
Storage: -20℃~+60℃
Humidity
10%~90% RH (non-condensing)
MTBF
50,000 hours
Warranty
3 years
ESD
ESD: ±4KV (contact) and ±8KV (air)
Certificate
CCC, FCC, CE, UL
Please refer to respective datasheet of the specific model for more information.
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1.4 Product Layout
Drawings for illustration only, the diagonal sizes vary with the models
TMO07-DV and TMO101-DV only have an HDMI interface and a USB 3.0, and are
powered via the USB cable connected to the PC/master device. They do not offer OSD
control keys or related functions. Please refer to the datasheets for more information.
The number of the side mounting brackets depends on the size of the touch monitor.
DC in
USB 2.0
HDMI
OSD
controls
VESA
75mm x75mm
100mm x 100mm
DP
Side bracket
Power
indicator
VGA
DC in
USB 2.0
Line out
OSD
controls
VESA
75mm x75mm
100mm x 100mm
HDMI
Side bracket
VGA
Power
indicator
TMO215, TMO238 & TMO270
•6 x side bracket
•1 x DP interface
TMO101, TMO156, TMO170,
TMO185 & TMO190
•4 x side bracket
•1 x line out interface
The VESA pattern on TMO101 is
75mm x 75mm.
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1.5 Installation & Connection
Before you proceed with the configuration of the Product, follow the steps below to finish
hardware connection.
1. Installation:
•Side mount
Use the mounting brackets and screws to install the touch monitor to the desired place,
and secure the screws;
•VESA mount
Vantron offers two VESA patterns on the back of the touch monitor: 75mm x 75mm
and 100mm x 100mm.
2. Connect the video connectors of the touch monitor and the video source with the
HDMI/VGA/DP cable(s);
Drawing for illustration only.
Number of the
brackets depends
on the product model.
S
crew specification:
•M3 screws
•Thread depth: 6mm
Drawing for illustration only. The
VESA pattern on TMO101 is
75mm x 75mm.
S
crew specification:
•M4 screws
•Thread depth: 8mm
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3. Connect the USB port of the touch monitor and the PC/master device (e.g. Vantron
IBOX88) with the USB cable to enable the touch control;
4. Plug in the audio cable, if needed (only applicable to TMO156 & TMO190);
5. Connect a 12V DC power supply to the power jack of the touch monitor and the LED
indicator will turn solid red to get into the sleep mode;
6. Wait about 2-3 seconds and the LED indicator will turn solid green if the PC/master
device connected to functions properly;
7. Press the OSD power button on the back of the monitor to power off the touch monitor.
TMO07-DV and TMO101-DV only have an HDMI interface and a USB 3.0, and are
powered via the USB cable connected to the PC/master device. They do not offer OSD
control keys or related functions. Therefore, the above steps are not applicable to the
models.
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2.1 Operation
This section is going to brief on the settings of the touch monitor and how to troubleshoot
the device in the event of a trouble/failure. Since TMO07-DV and TMO101-DV do not offer
OSD and related functions, this chapter may not apply to these models.
2.1.1 Power
When a 12V DC power supply is plugged into the power jack of the Product, the power
indicator will turn solid red and get into the sleep mode. Wait about 2-3 seconds and the
LED indicator will turn solid green if the PC/master device connected to functions properly.
To turn off the touch monitor, users need to press the OSD power button once.
The relationship between the power indicator and the touch monitor is as follows:
Indicator status Touch monitor status
OFF OFF
Solid red SLEEP
Solid green Working
2.1.2 Touch
The touch monitor is factory calibrated and does not require manual calibration unless
the input video is not fully scaled to the native resolution.
2.1.3 Video
Generally, the image displayed on the touch monitor looks the best when the output
resolution of the PC/master device matches the resolution of the touch monitor.
In most cases, the touch monitor will not require video adjustments. For output
resolutions at non-native resolutions, users can navigate to settings and select the
resolution scale that suits the native resolution of the touch monitor.
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2.1.4 On-screen Display (OSD)
OSD control keys function as follows (not applicable to TMO07-DV & TMO101-DV):
Key When OSD is not displayed When OSD is displayed
Menu OSD menu
Get into the submenu of a selected
parameter
OSD contrast submenu Increase value of selected parameter/
Move to next menu upwardly
OSD brightness submenu
Decrease value of selected parameter/
Move to next menu downwardly
Select NA Return to previous OSD menu
2.2 Troubleshooting
Please refer to the following solutions/suggestions in case you encounter a trouble during
use of the touch monitor.
If the trouble is not covered here or if the trouble persists, please contact your sales
representative as indicated in Technical Support and Assistance in the Foreword.Please
note that the solutions/suggestions are intended for models other than TMO07-DV &
TMO101-DV. Should you have any trouble with TMO07-DV & TMO101-DV, please contact
your sales representative.
1. The touchscreen display does NOT respond when turning on the system.
-Check if the DC power adaptor is properly connected and functions well.
2. The touch monitor is dim.
-Use the OSD control keys to adjust the brightness or contrast of the display (up for
contrast adjustment, down for brightness adjustment).
3. The touch monitor does NOT wake up automatically and the indicator is solid red.
-Tap the screen and wait for the monitor to respond. If it fails, press the power button,
or re-connect the power supply, and wait a few seconds till the indicator turns green.
4. The image is NOT properly displayed.
-Adjust the resolution/timing mode of the PC/master device to be within the allowable
ranges specified for the touch monitor. Or, adjust the display parameters manually
with the OSD control keys.
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3.1 Disposal
When the device comes to end of life, you are suggested to properly dispose of the device
for the sake of the environment and safety.
Before you dispose of the device, please back up your data and erase it from the device.
It is recommended that the device is disassembled prior to disposal in conformity with local
regulations. Please ensure that the abandoned batteries are disposed of according to local
regulations on waste disposal. Do not throw batteries into fire or put in common waste
canister as they are explosive. Products or product packages labeled with the sign of
“explosive” should not be disposed of like household waste but delivered to specialized
electrical & electronic waste recycling/disposal center.
Proper disposal of this sort of waste helps avoid harm and adverse effect upon
surroundings and people’s health. Please contact local organizations or recycling/disposal
center for more recycling/disposal methods of related products.
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3.2 Warranty
Product Warranty
VANTRON warrants to its CUSTOMER that the Product manufactured by VANTRON, or its
subcontractors will conform strictly to the mutually agreed specifications and be free from
defects in workmanship and materials (except that which is furnished by the CUSTOMER)
upon shipment from VANTRON. VANTRON’s obligation under this warranty is limited to
replacing or repairing at its option of the Product which shall, within 36 months after
shipment, effective from invoice date, be returned to VANTRON’s factory with
transportation fee paid by the CUSTOMER and which shall, after examination, be disclosed
to VANTRON’s reasonable satisfaction to be thus defective. VANTRON shall bear the
transportation fee for the shipment of the Product to the CUSTOMER.
Out-of-Warranty Repair
VANTRON will furnish the repair services for the Product which are out-of-warranty at
VANTRON’s then-prevailing rates for such services. At customer’s request, VANTRON will
provide components to the CUSTOMER for non-warranty repair. VANTRON will provide
this service as long as the components are available in the market; and the CUSTOMER is
requested to place a purchase order up front. Parts repaired will have an extended
warranty of 3 months.
Returned Products
Any Product found to be defective and covered under warranty pursuant to Clause above,
shall be returned to VANTRON only upon the CUSTOMER’s receipt of and with reference
to a VANTRON supplied Returned Materials Authorization (RMA) number. VANTRON shall
supply an RMA, when required within three (3) working days of request by the CUSTOMER.
VANTRON shall submit a new invoice to the CUSTOMER upon shipping of the returned
products to the CUSTOMER. Prior to the return of any products by the CUSTOMER due to
rejection or warranty defect, the CUSTOMER shall afford VANTRON the opportunity to
inspect such products at the CUSTOMER’s location and no Product so inspected shall be
returned to VANTRON unless the cause for the rejection or defect is determined to be the
responsibility of VANTRON. VANTRON shall in turn provide the CUSTOMER turnaround
shipment on defective Product within fourteen (14) working days upon its receipt at
VANTRON. If such turnaround cannot be provided by VANTRON due to causes beyond the
control of VANTRON. VANTRON shall document such instances and notify the CUSTOMER
immediately.
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