Verifone Ux302 User manual

www.verifone.com

Verifone Part Number: DOC159-081-EN-A, Revision A

UX302 and UX402

Installation Guide

VeriFone, Inc.

US: 1-800-Verifone

www.verifone.com

Verifone Part Number: DOC159-081-EN-A, Revision A

UX302 and UX402 Installation Guide

Installation Guide UX302 and UX402

written permission of VeriFone, Inc ("Verifone").

The information contained in this document is subject to change without notice. Although Verifone has

attempted to ensure the accuracy of the contents of this document, Verifone shall not be liable for

technical or editorial errors or omissions contained herein. Verifone and the Verifone logo are registered

trademarks of Verifone. Other brand names or trademarks associated with Verifone's products and

services are trademarks of Verifone.

All other brand names and trademarks appearing in this manual are the property of their respective

holders.

Comments? Please e-mail all comments on this document to your local Verifone Support Team.

Installation Guide UX302 and UX402

Contents

Preface

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1. Device Overview

Features and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2. Device Setup

Selecting the Unit Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Choosing the Mounting Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unpacking the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Instructions for Unpacking the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . 9

Examining the Features of the Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Service Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Activating System Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Connecting to a UX102 or UX112 PIN Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting UX402 CTLS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting UX302 to UX402 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Mounting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Instructions for Mounting the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Mounting the Antenna Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Grounding the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Power Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3. Specifications

Unit Power Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installation Guide UX302 and UX402

External Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Magnetic Stripe card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Peripheral Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4. Maintenance and Cleaning

General Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

5. Service and Support

Returning a Device for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Grounding Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

6. Pinouts

Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installation Guide UX302 and UX402

Preface

This guide is the primary source of information for setting up the UX302 and UX402 devices.

Audience

This guide is intended for the users involved in UX302 and UX402 installations.

Organization

This guide is organized as follows:

•Chapter 1, Device Overview. Provides an overview of the UX302 and UX402 devices.

•Chapter 2, Device Setup.Explains setup and installation of the devices, selecting a location, and

establishing connections with other devices.

•Chapter 3, Specifications.Discusses power requirements and dimensions of the UX302 and UX402

devices.

•Chapter 4, Maintenance and Cleaning.Explains how to maintain your UX302 and UX402.

•Chapter 5, Service and Support.Provides information on how to contact your local Verifone

representative or service provider and information on how to order accessories or documentation from

Verifone.

•Chapter 6, Pinouts. Shows the different pinout settings for ports on the UX302 and UX402.

Related Documentation

Following are the related documents with associated Verifone Part Numbers.

UX302 and UX402 Quick Installation Guide VPN DOC159-080-EN

UX302 and UX402 Certifications and Regulations VPN DOC159-082-EN

Installation Guide UX302 and UX402

Conventions

The following table describes the conventions.

Conventions

Convention Meaning Example

Blue Text in blue indicates terms that

are cross-referenced.

See Conventions.

The bulb icon is used to highlight

important information.

If exchanging cables use a

Verifone-approved cable.

The caution symbol indicates

possible hardware or software

failure or loss of data.

Avoid placing metallic objects at

the front of the card reader.

The lightning symbol is used as a

warning when bodily injury might

occur.

For safety, do not string cables or

cords across a walkway.

Installation Guide UX302 and UX402

1. Device Overview

This chapter provides an overview of UX302 and UX402 devices.

Verifone’s UX302 is a powerful payment processing device for unattended

scenarios. It allows both contact and with the UX402, contactless payment

transactions to be processed. The payment device has the ability to either

operate as an independent payment device or connect as a payment

device for another system like a vending kiosk or a parking device. It also

enables clients to remotely monitor and update their devices using

Verifone’s estate management solution.

Features and

Benefits

The UX302 is Verifone’s card reader and main control unit. It creates an

economical solution for merchants who are looking to expand their payment

acceptance options.

Ease of Use

The following features simplify transactions in various environments:

•Designed for indoor and outdoor use.

•Various connectivity options are integrated into the device.

•The LEDs on the UX302 signify device power and status, while the LEDs on the

UX402 indicate the progress of contactless card reads.

•Buzzer for audio confirmation of card transactions.

Compliance

•PCI PTS (PIN Transaction Security) 6.x Approved

•EMV Level 1 and Level 2

•Compliance with all major card schemes

Installation Guide UX302 and UX402

2. Device Setup

This chapter describes the setup for the UX302 card reader and UX402, under the following

sections:

•Selecting the Unit Location

•Unpacking the Shipping Carton

•Examining the Features of the Unit

•Service Switch

•Cable Connections

•Mounting the Device

•Grounding the Unit

•Connecting the Power Supply

Selecting the

Unit Location

Use the following guidelines when selecting a location for your device.

•Select a location convenient for the customer.

•To minimize data reading or writing errors, pick a location free from magnetic

interference.

Choosing the

Mounting

Location

Choose a mounting location that ensures the card slot is in full view of the

cardholder during card insertion.

Unpacking the

Shipping

Carton

Open the shipping carton and carefully inspect its contents for possible

tampering or shipping damage.

The UX302 meets the Ingress Protection (IP34) standards for outdoor installation

environments. If greater protection is required, consider adding additional

protection features to the enclosure it is mounted in.

Installation Guide UX302 and UX402

Instructions for

Unpacking the

Shipping Carton

1Remove the items from the shipping carton. The package contains:

•UX302 carton

•UX302 device

•Grounding cable

•UX402 carton

•UX402 device

•SMA (RF) coaxial cable to connect UX402 to UX302

•RJ45 communications cable to connect UX402 to UX302

•Clamping plate

2Remove any protective wrap before mounting the unit.

3Save the shipping carton and packing material for future repacking or

moving of the device.

Examining the

Features of

the Unit

Before you continue the installation process, review the features of the

UX302 and UX402.

Figure: 1 UX302

Front Panel

Do not use a unit that has been tampered with or otherwise damaged. This unit

comes equipped with tamper-evident labels. If a label or component appears

damaged, immediately notify the shipping company and your Verifone

representative or service provider.

N'utilisez pas un appareil qui a été altéré ou autrement endommagé. Cet appareil est

équipé d'étiquettes inviolables. Si une étiquette ou un composant semble endommagé,

informez-en immédiatement la compagnie maritime et votre représentant ou

fournisseur de services Verifone.

Installation Guide UX302 and UX402

Front Features

The front panel shows the following features:

•Customer-view indicator LEDs

•The card reader slot

•Installation mounting stud holes

Figure: 2 UX302

Bottom View

Bottom and Rear features

•Nozzle for water drainage

•USB Device (Type C) [Host/Client]

•Powered USB (Type A) [Host]

•Power port 9V DC to 43V DC

•LAN with 2 LEDs

•RJ45 socket to connect UX402 to UX302

•SMA (RF) coaxial connector to connect UX402 to UX302

Installation Guide UX302 and UX402

The following illustration shows the top view of the UX302.

Figure: 3 UX302

Top View

Figure: 4 UX402

Antenna

Front View

Figure: 5 UX402

AntennaRear

View

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Installation Guide UX302 and UX402

Service Switch

The following illustration shows the location of the service switch on the

UX302.

Figure: 6 UX302

Service Switch

Activating

System Mode

The rear service switch gives access to System Mode. System mode is

intended for administrators and authorized users only. Please contact your

Verifone representative for details.

Cable

Connections

The connectors on the UX302 rear panel are for power and external device

connection.

You can connect the UX302 to other devices using any of the following

connection types:

•USB Type A

•USB Type C

•ETH (LAN)

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Installation Guide UX302 and UX402

Connecting to a

UX102 or UX112

PIN Pad

The UX302 can be connected to a UX102 or UX112 PIN Pad device with a

Verifone USB Type A to Type C cable.

Figure: 7 Connecting

to a UX102 or

UX112 PIN

Pad

Connect the Type A plug to the UX302 USB port and connect the Type C

plug to the USB port of the UX112. Use the same procedure for connecting

the UX102 PIN Pad.

Connecting

UX402 CTLS

Antenna

UX302 is connected to a UX402 contactless unit using an RJ45 cable (VPN

CBL159-314-01-B) and an SMA cable (VPN CBL159- 302-03-A).

Before you continue the installation process, review the features of the

UX402 (see Figure 10 and Figure 11).

onnecting

UX302 to UX402

1Connect one end of the RJ45 connector to the UX302 and the other end to the

UX402. Make sure both devices are not more than 0.5 m away from each other.

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Installation Guide UX302 and UX402

2Connect one end of the SMA cable to the UX302 and the other end to the

UX402 unit.

Figure: 8 Connecting

UX302 to a

UX402 CTLS

Unit

3Hold the cable and tighten the body.

4SMA connecter should be tightened by hand only.

Mounting the

Device

Use the following procedure to mount the UX302 to a suitable mounting

surface.

Instructions for

Mounting the

Unit

Two mounting positions are listed below along with the illustrations.

•Ideal Mounting Position with -5 forward degree tilt.

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Make sure that your mounting frame has a thickness of 2 mm.

Assurez-vous que votre cadre de montage a une épaisseur de 2 mm.

Installation Guide UX302 and UX402

•Horizontal Mounting position.

1Align the UX302 stud holes with the holes on the mounting surface.

2Secure the unit with M5 nuts with a minimum length of 12 mm. Tighten the nuts

to the recommended tightening torque of 7.0 kgf.cm (6.1 lbf.in).

3Connect flexible tubing with a 9 mm inner diameter to the drain nozzle at the

bottom of the UX302 (see Figure 2) and place the other end of the tubing at an

appropriate drainage area.

Figure: 9 Mounting the

UX302

Mounting the

Antenna Module

The front view of the UX402 Antenna Unit shows the following. The

customer-view indicator LEDs denote a successful transaction with an



The nozzle drains water out of the bezel area through the flexible tube.

Ensure that the tubing is properly dressed and mounted as vertically as possible

(without any loops) to ensure smooth water drainage.

Installation Guide UX302 and UX402

audible sound emitted from the module for approximately 2 seconds.

Figure: 10 UX402

Antenna

Front View

Figure: 11 UX402

AntennaRear

View

•Remove the clear protective film from the back of the unit.

•Align all the unit's stud bolts with the stud holes of the installation panel.

Figure: 12 Mounting a

UX402

Device

Installation Guide UX302 and UX402

•UX402 can be affixed to a panel with a minimum thickness of 2 mm, either

directly using the bolts located on the rear of the UX402 or indirectly by

utilizing the provided clamping plate.

•Insert the bolts through the installation panel and then attach them to the

EVA clamping plate (VPN PPL159-417-01-A).

•Secure the unit with M4 washers and nuts. Tighten the nuts using the

recommended tightening torque of 5.0 kgf.cm (0.49 Nm or 4.3 lbf.in).

Grounding the

Unit

Use the following steps to ground the UX302 unit.

•Use the grounding cable provided to establish a direct connection between

the UX302 chassis and the designated system ground termination point.

•All modules should be connected to a single star point and shorter

grounding cables should be used wherever possible.

Figure: 13 Grounding

the UX302

and PIN Pad

Modules

1Remove mounting nuts from the back of the UX302 and the PIN Pad unit (do

remove the nut securing the PIN Pad cable retainer).

2Attach one end of the grounding cable (VPN WIR159-302-02-A) to the UX302

and connect the other end to the system ground termination point.

3Use another grounding cable (VPN WIR159-302-02-A) and attach one end to

the PIN Pad mounting bolt. Connect the other end to the ground installation.

4Replace the nuts and tighten them to the recommended torque of 7.0 kgf.cm

(6.1 lbf.in).

For cable and ordering information, refer to Service and Support.

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Installation Guide UX302 and UX402

Connecting

the Power

Supply

UX302 is not supplied with a power supply, it requires the use of a power

supply providing between 9V to 43V DC input.

If you have questions about which power supply to use, contact your

Verifone representative.

Attach and route all cables between the UX302 and all peripheral units

before connecting to the power source.

Power

Connections

Connect the UX302 device to the power supply using a 4-pin cable. See

Figure 14.

Figure: 14 Power

Connection

for the

UX302

Series

Using an incorrectly rated power supply can damage the unit or cause it to

malfunction. See Specifications for power supply information.

L’utilisation d’une alimentation électrique mal évaluée peut endommager l’appareil ou

provoquer un dysfonctionnement. Voir Spécifications pour plus d'informations sur

l'alimentation électrique.

Installation Guide UX302 and UX402

3. Specifications

This chapter discusses power requirements, dimensions, and other specifications of the UX302 and

UX402 devices.

Unit Power

Requirement

UX402 is powered by UX302. UX302 device have the following power

requirements:

•Operating voltage: 9-43V DC

•Idle Power: <1 W

•Typical Power: <2 W (CTLS read), 0.5 W (UX102/112)

Temperature

•Operating temperature: -30° to 70°C (-22° to 158°F)

•Storage temperature: -40° to 80°C (-40° to 176°F)

Humidity

•Relative humidity: 5% to 90% RH non-condensing

External

Dimensions

•Length: 71 mm (2.80 in)

•Width: 100 mm (3.94 in)

•Depth: 129 mm (5.08 in)

Weight

•Unit weight: 635g (22.4 oz)

Processor

•ARM Cortex A7 32-bit RISC | 650 MHz

Memory

•512 MB SDRAM (Synchronous Dynamic Random Access Memory)

•Flash: 2GB

Magnetic

Stripe card

•Triple track

If this device is to be used in any environment where the temperature range

exceeds the product’s operating temperature, it is the responsibility of the

integrators to ensure that the ambient environment is controlled in such a way as

to ensure that the product operates within the specified temperature range.

Installation Guide UX302 and UX402

Smart Card

Reader

•Card-conserving plated landing contacts

Peripheral

Ports

•Consistent ports:

•Power

•Powered USB Type A for UX PINpads (Host) 600mA maximum

•USB Type C (Client/Host)

•ETH (LAN) connection with 2 colored LEDs for link state and speed

indication

•RJ45 socket to connect UX402 to UX302

•SMA (RF) coaxial connector to connect UX402 to UX302

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VeriFone UX302 User manual

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