Verizon Yealink One Talk EXP50 User manual

One Talk EXP50 Expansion Module - User Guide
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One Talk
EXP50 Expansion Module
User Guide
verizon.com/support/one-talk/
verizon.com/support/yealink/

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Table of Contents
Contents
Table of Contents................................................................................................................................. 2
About This Guide .................................................................................................................................. 3
Getting Started ..................................................................................................................................... 3
Package Contents................................................................................................................................................................... 3
Physical Features.................................................................................................................................................................... 4
Icon Instructions...................................................................................................................................................................... 5
LED Instructions...................................................................................................................................................................... 6
Installation............................................................................................................................................................................... 7
Startup..................................................................................................................................................................................... 9
Customizing the EXP50 Color-screen Expansion Module .................................................... 10
Wallpaper.............................................................................................................................................................................. 10
Changing the Wallpaper.................................................................................................................................................... 10
Screen Saver......................................................................................................................................................................... 11
Uploading the Custom Picture........................................................................................................................................... 11
Configuring the Screen Saver........................................................................................................................................... 12
Adjusting the Backlight.......................................................................................................................................................... 12
Configuring the EXP50 Color-screen Expansion Module...................................................... 13
Line ....................................................................................................................................................................................... 13
Speed Dial............................................................................................................................................................................. 13
Intercom................................................................................................................................................................................ 13
Using the EXP50 Color-screen Expansion Module.................................................................. 13
Using the Line Key................................................................................................................................................................ 14
Using the Busy Lamp Field ................................................................................................................................................... 14
Resetting the EXP50 Color-screen Expansion Module......................................................................................................... 14
Notices................................................................................................................................................... 16
Technical support.................................................................................................................................................................. 16
Important customer information............................................................................................................................................. 16
WEEE warning...................................................................................................................................................................... 16
Important 911 emergency response information................................................................................................................... 16
Declaration of conformity....................................................................................................................................................... 17
CE mark warning................................................................................................................................................................... 17
Part 15 FCC Rules................................................................................................................................................................ 17
Class B digital device or peripheral....................................................................................................................................... 17
Important safety precautions................................................................................................................................................. 17
Danger–electric shock and fire.............................................................................................................................................. 18
Learn more............................................................................................................................................................................ 18

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About This Guide
The EXP50 is designed to improve the power and the flexibility of the T53W, T54W, and T57W IP phones. It features a large
graphic color LCD screen with 20 physical keys with dual-color LEDs and three display pages, supporting a total of 60 keys.
Up to three color-screen expansion modules can be daisy-chained to a single IP phone, offering a maximum of 180 Ext keys
per phone.
The EXP50 is ideal for receptionists, administrative assistants, call center agents, power-users, and executives who need to
monitor and manage a large volume of calls on a regular basis.
This guide provides everything you need to quickly set up and use the EXP50 color-screen expansion module. Be sure to
read the Package Contents in this guide before you set up and use your color-screen expansion module. This guide uses the
T54W IP phone as an example but the EXP50 can work with the T53W, T54W and T57W.
Getting Started
This chapter provides basic installation instructions and information for obtaining the best performance with the EXP50
color-screen expansion module.
Package Contents
The following items are included in your package.
Expansion Module
Stand
Connecting Sheet

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USB Cable (USB 2.0)
One Screw
Quick Start Guide
Physical Features
The main physical features of the EXP50 color-screen expansion module are color LCD screen, Ext keys, LED indicators,
USB jack, Mini USB jack and power interface.
The main physical features of the EXP50 color-screen expansion module are described as below:
Item
Description
①
Ext Keys
Assign various features to these keys.
②
LED Indicators
Indicate the Ext key status. For more information, refer to LED Instructions.
③
Color LCD Screen
Shows key feature label and key feature icon. For more information, refer
to Icon Instructions.
④
Page Keys
Press these keys to navigate to corresponding page to view additional keys.
⑤
USB Jack
•Connects the supplied cable to the Mini USB jack on the next expansion
module.
•Connects the Wi-Fi USB dongle WF40, USB headset or USB flash drive.
⑥
Mini Jack
Connects the supplied cable to the USB jack on the host phone or to the USB jack
on the prior expansion module.
⑦
Power Interface
Connects a power adapter to the expansion module. When more than two
expansion modules are connected to a single host phone, you need to connect a
power adapter to any one of the expansion modules.

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Icon Instructions
Icon indicator (associated with line key features)
Icons
Description
Hold
DND
Voice Mail
SMS
Conference
Forward
Transfer
Redial
Recording starts successfully (Record/URL Record)
Paging
Icons
Description
Phone Lock
Directory
Speed Dial
Icon indicator (associated with line)
Icons
Description
The line registered successfully
Registering
Register failed
DND is enabled on this line
Call forward is enabled on this line
Icon indicator (associated with call park/retrieve)
Icons
Description
Call Park (Park successfully; Call park idle state)
Call Park (Park failed)
Call Park (Call park ringing state)
Retrieve Park
Icon indicator (associated with BLF/BLF List)
Icons
Description
BLF/BLF List idle state
BLF/BLF list ringing state

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BLF/BLF list callout state
BLF/BLF list talking state
BLF hold state
BLF list call park state
Icon indicator (associated with a shared line)
The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA phone indicates the phone is
not involved in the SCA call.
Icon
Description
The shared line is idle.
The shared line is seized.
The shared line receives an incoming call.
The shared line is dialing.
The shared line is in conversation.
The shared line conversation is placed on public hold.
The shared line conversation is barged in by the other
shared line party.
For a multi-party call, all the shared line parties
participating in this call place the shared line
conversation on hold.
Icon indicator (associated with a bridged line)
The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA phone indicates the phone is not
involved in the BLA call.
Icon
Description
The bridged line is idle.
(for monitoring BLA phone)
The bridged line is seized.
The bridged line receives an incoming call.
The bridged line is dialing.
The bridged line is in conversation.
The bridged line conversation is placed on hold.
LED Instructions
Page key LED
LED Status
Description
Solid green
Current page.
Off
Non-current page.
Fast-flashing red
The BLF monitored user receives an incoming call on the
non-current page.
Ext key LED (configured as a line key)

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LED Status
Description
Solid green
The line is in conversation.
The line is seized.
Fast-flashing red
The line receives an incoming call.
Off
The line is inactive.
Ext key LED (configured as a Forward key with a value (destination number))
LED Status
Description
Solid green
The always forward feature is activated.
Off
The always forward feature is deactivated.
Note: If the value (the destination number) is not configured for a Forward key, the key LED will solid green when the
always/busy/no answer forward feature is activated. It is off when the always/busy/no answer forward feature is
deactivated.
Ext key LED (configured as a BLF key)
LED Status
Description
Solid green
The monitored user is idle.
Fast-flashing red
The monitored user receives an incoming call.
Solid red
The monitored user is talking.
The monitored user’s conversation is placed on hold. The monitored
user is dialing.
The call is parked against the monitored user’s phone number.
Off
The monitored user does not exist.
Installation
The EXP50 color-screen expansion module is compatible with the T53W, T54W and T57W IP phones. To easily connect the
EXP50 to the phone, please unplug the phone stand from the IP phone.
Note: Up to three expansion modules can be connected to an IP phone.
First: unplug the stand from the IP phone:
1. Unplug the power adapter and Ethernet cable from the IP phone.
2. Unplug the handset attached to the IP phone.
3. Turn the IP phone over and lay it on a non-slip, flat surface.
4. Unplug the stand from the IP phone.
Second: Connect the EXP50 color-screen expansion module:
1. Turn over the phone and expansion module, and lay them on a flat, non-slip surface.
2. (Optional.) The slots of IP phone may be plugged up by silica gel. You can pull out the silica gel.
3. Connect the EXP50 color-screen expansion module and the IP phone using the supplied connecting sheet
and screw.

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If you want to connect two or more expansion modules, pull out the silica gel and connect two expansion modules as shown
below.
Connecting two expansion modules on a single host phone is shown below:
1. Connect the USB jack on the host phone and the mini USB jack on the expansion module
using one supplied cable.
Note: Power is automatically transferred from the host phone to the expansion module(s) upon connection. If you
want to use more than one expansion modules on a single phone, you need to connect an additional Yealink power
adapter (5V/2A) to any one of the expansion modules
If you connect two expansion modules, connect the USB jack on the prior expansion module and the mini USB jack on the
next expansion module using another supplied cable. Connecting two expansion modules on a single host phone is shown
below:

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To attach the stand of the expansion module:
Startup
After the EXP50 color-screen expansion module is powered on, the LCD screen of the EXP50 color-screen expansion
module will display “Welcome Loading…Please wait”.
After a short time, the loading screen will disappear, and then you can assign the desired feature to the EXP50 color-screen
expansion module.

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Customizing the EXP50 Color-screen Expansion Module
You can customize the EXP50 color-screen expansion module by personally configuring certain settings.
This chapter provides basic operating instructions for customizing the EXP50 color-screen expansion module.
Wallpaper
You can customize the wallpaper on the EXP50 expansion module when connected to the IP phone. The wallpaper can be
changed via host phone user interface. You can use a picture that is stored on your USB flash drives as wallpaper on your
phone. When you set one of your pictures as the wallpaper, the picture will display on the wallpaper list.
Changing the Wallpaper
You can change the wallpaper in the T54W and T57W via the phone user interface
To change the EXP wallpaper via phone user interface:
1. Press Menu->Basic->Display->EXP Wallpaper.
2. Press or , or the Switch soft key to select the desired wallpaper image.
3. Press the Save soft key to accept the change or the Back soft key to cancel.
If the wallpaper from the USB flash drive has been uploaded, you can change the desired wallpaper directly. Or you can set
the custom wallpaper from the USB flash drive directly.
To add the custom picture from a USB flash drive via phone user interface
1. Press Menu->USB->Browse Photo.
2. Press or to select the desired picture.
3. Press the Set as soft key, and then select Set as EXP wallpaper..
4. Press the OK soft key to accept the change.
The EXP wallpaper will change to the corresponding picture.