Vess A2600 User manual

Vess A2000 Series
Product Manual
A2600 A2200

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Vess A2000 Series Product Manual
Warning
This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be
required to take adequate measures.
Warning
The electronic components within the Vess enclosure are
sensitive to damage from Electro-Static Discharge (ESD). Observe
appropriate precautions at all times when handling the Vess or its
subassemblies.
Warning
Turn off the power and disconnect the power cord before
servicing this device.

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Promise Technologies
Also included are four levels of notices:
Warning
A Warning notifi es you of probable equipment damage or loss of data, or the
possibility of physical injury, and how to avoid them.
Caution
A Caution informs you of possible equipment damage or loss of data and how to
avoid them.
Important
An Important message calls attention to an essential step or point
required to complete a task, including things often missed.
Note
A Note provides helpful information such as hints or alternative ways of
doing a task.

Vess A2000 Series Product Manual
CONTENTS
Introduction 1
VESS A2000 SERIES OVERVIEW 2
SYSTEM MANAGEMENT 2
SPECIFICATIONS 3
HARDWARE 4
FRONT PANEL HARDWARE 4
FRONT PANEL LEDS6
BACKPLATE HARDWARE 10
Hardware Setup 19
UNPACKING 20
MOUNTING THE VESS A2000 IN ARACK 21
MOUNTING A3U ENCLOSURE IN ARACK 22
MOUNTING A2U ENCLOSURE IN ARACK 25
INSTALLING DISK DRIVES 29
NUMBER OF DRIVES REQUIRED 29
MANAGEMENT PATH CONNECTIONS 37
CONNECT THE POWER39
POWER ONENCLOSURE 41
POWER ONVESS A2600/A2600S41
POWER ONVESS A2200/A2200S44
CONNECT TO ISCSI STORAGE AREA NETWORK (SAN) 45
INSTALL RISER CARD IN VESS A2600/A2600S47
INSTALL PCIECARDS IN VESS A2200/A2200S53
Managing with WebPAM PROe 57
LOGGING INTO WEBPAM PROE57
QUICK LINKS MENU 61
USING THE WEBPAM PROEINTERFACE 62
CHOOSING ADISPLAY LANGUAGE 64
SUBSYSTEM MANAGEMENT 67
BACKGROUND ACTIVITIES 68
MANAGE BACKGROUND ACTIVITIES SETTINGS 69
MEDIA PATROL 74
MANAGING ACTIVITY SCHEDULES 75
EVENT LOGS 76
ADMINISTRATIVE TOOLS 77
RESTORE FACTORY DEFAULT SETTINGS 77
USER MANAGEMENT 78
VIEWING USER INFORMATION 78
MAKING USER SETTINGS 78
CREATING AUSER 80
VIEW NETWORK SETTINGS 82
SOFTWARE MANAGEMENT 82
EMAIL SERVICE 87
PERFORMANCE MONITORING 89
CONTROLLERS 91
VIEW CONTROLLER INFORMATION 91
VIEWING CONTROLLER STATISTICS 93
CONTROLLER SETTINGS 94
ENCLOSURES 95
ENCLOSURE INFORMATION 95
ENCLOSURE TEMPERATURE SENSOR SETTINGS 96
BUZZER SETTINGS 96
PHYSICAL DRIVES 97
DISK ARRAYS AND LOGICAL DRIVES 99
LOGICAL DRIVE MANAGEMENT 101
SPARE DRIVES 102
LOGICAL DRIVE SUMMARY 103

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Managing with CLU 104
USING THE CLU 106
ACCESSING ONLINE HELP 110
EXITING THE CLU 110
LOGGING OUT OF THE CLI 110
LOGGING BACK INTO THE CLI AND CLU 110
MANAGING THE SUBSYSTEM (CLU) 111
MAKING SUBSYSTEM SETTINGS (CLU) 111
RUNNING MEDIA PATROL (CLU) 112
LOCKING OR UNLOCKING THE SUBSYSTEM (CLU) 112
VIEW SUBSYSTEM DATE AND TIME (CLU) 113
MANAGING THE RAID CONTROLLERS (CLU) 114
VIEWING CONTROLLER INFORMATION (CLU) 114
MAKING CONTROLLER SETTINGS (CLU) 115
MANAGING THE ENCLOSURE (CLU) 117
VIEWING THE ENCLOSURES SUMMARY (CLU) 117
VIEWING ENCLOSURE INFORMATION (CLU) 118
MAKING ENCLOSURE SETTINGS (CLU) 118
VIEWING POWER SUPPLY STATUS (CLU) 119
TOVIEW THE STATUS OF THE POWER SUPPLIES:119
VIEWING COOLING UNIT STATUS (CLU) 119
VIEWING TEMPERATURE SENSOR STATUS (CLU) 120
VIEWING VOLTAGE SENSOR STATUS (CLU) 120
LOCATING AN ENCLOSURE (CLU)121
PHYSICAL DRIVE MANAGEMENT (CLU) 122
VIEWING ALIST OF PHYSICAL DRIVES (CLU) 122
MAKING GLOBAL PHYSICAL DRIVE SETTINGS (CLU) 123
VIEWING PHYSICAL DRIVE INFORMATION (CLU) 124
VIEWING PHYSICAL DRIVE STATISTICS (CLU) 125
SETTING AN ALIAS (CLU) 125
LOCATING APHYSICAL DRIVE (CLU) 125
MANAGING DISK ARRAYS (CLU) 127
VIEWING ALIST OF DISK ARRAYS (CLU) 127
CREATING ADISK ARRAY (CLU) 128
CREATING ADISK ARRAY – AUTOMATIC (CLU) 128
CREATING ADISK ARRAY – EXPRESS (CLU) 129
CREATING ADISK ARRAY – ADVANCED (CLU) 130
DELETING ADISK ARRAY (CLU) 132
MAKING DISK ARRAY SETTINGS (CLU) 133
VIEWING DISK ARRAY INFORMATION (CLU) 134
ENABLING MEDIA PATROL, PDM, AND POWER MANAGEMENT ON ADISK ARRAY (CLU) 135
REBUILDING ADISK ARRAY (CLU) 136
RUNNING MEDIA PATROL ON ADISK ARRAY (CLU) 136
RUNNING PDM ON ADISK ARRAY (CLU) 137
RUNNING TRANSITION ON ADISK ARRAY (CLU) 138
LOCATING ADISK ARRAY (CLU) 138
MANAGING SPARE DRIVES (CLU) 139
VIEWING ALIST OF SPARE DRIVES (CLU) 139
CREATING ASPARE DRIVE (CLU) 140
MAKING SPARE DRIVE SETTINGS (CLU) 141
RUNNING SPARE CHECK (CLU) 141
DELETING ASPARE DRIVE (CLU) 142
MANAGING LOGICAL DRIVES (CLU) 143
CREATING ALOGICAL DRIVE (CLU) 143
DELETING ALOGICAL DRIVE (CLU) 145
VIEWING LOGICAL DRIVE INFORMATION (CLU) 146
VIEWING LOGICAL DRIVE STATISTICS (CLU) 146
VIEWING THE LOGICAL DRIVE CHECK TABLE (CLU) 147
MAKING LOGICAL DRIVE SETTINGS (CLU) 147
INITIALIZING ALOGICAL DRIVE (CLU) 148
RUNNING REDUNDANCY CHECK (CLU) 149
LOCATING ALOGICAL DRIVE (CLU) 149
MANAGING BACKGROUND ACTIVITY (CLU) 150
VIEWING CURRENT BACKGROUND ACTIVITIES (CLU) 150
MAKING BACKGROUND ACTIVITY SETTINGS (CLU) 151
WORKING WITH THE EVENT VIEWER (CLU) 152
VIEWING RUNTIME EVENTS (CLU) 153
CLEARING RUNTIME EVENTS (CLU) 153
VIEWING NVRAM EVENTS (CLU) 154
CLEARING NVRAM EVENTS (CLU) 154

Vess A2000 Series Product Manual
MANAGING USERS (CLU) 155
VIEWING USER INFORMATION (CLU) 155
CREATING AUSER (CLU) 156
CHANGING USER SETTINGS (CLU) 157
CHANGING USER PASSWORD (CLU) 158
DELETING AUSER (CLU) 159
SOFTWARE MANAGEMENT (CLU) 160
EMAIL SETTINGS (CLU) 160
SLP SETTINGS (CLU) 161
WEB SERVER SETTINGS (CLU) 161
SNMP SETTINGS (CLU) 162
MANAGING SNMP TRAP SINKS (CLU) 163
CLEARING STATISTICS (CLU) 164
RESTORING FACTORY DEFAULTS (CLU) 165
BUZZER 166
MAKING BUZZER SETTINGS 166
SILENCING THE BUZZER 166
Managing with the CLI 167
OPENING THE CLI ON WINDOWS167
OPENING THE CLI ON LINUX 168
TABLE OF SUPPORTED COMMANDS 169
NOTES AND CONVENTIONS 171
Maintenance 222
REPLACING APOWER SUPPLY 223
REMOVING THE OLD POWER SUPPLY 223
INSTALLING ANEW POWER SUPPLY 224
CHANGE SYSTEM FAN VESS A2200/A2200S225
Troubleshooting 227
HOW DO I KNOW WHEN ADRIVE IS FAILING? 228
CHECK DRIVE STATUS LEDS228
ANTICIPATING HARD DRIVE PROBLEMS 232
REBUILDING ADISK ARRAY 235
HOW TO REBUILD ADISK ARRAY236
HOW TO SAVE ASERVICE REPORT 238
THE ALARM BUZZER IS SOUNDING, WHAT DOES THIS MEAN? 240
REINSTALLING THE OPERATING SYSTEM 242
FAQ 247

INTRODUCTION
The Vess A2000 NVR storage appliance is specially engineered for medium to large scale IP video surveillance
deployment. The Vess A2000 Series is ideally suited for continuous surveillance in banks, malls, casinos, factories,
warehouses, and similarly sized commercial, residential, governmental or private enterprises. The subsystems are
capable of continuous recording and playback operation without dropping frames for networked installations of
32 to 100 High-Defi nition IP cameras.
Vess A2000 NVR storage appliances are available with your choice of Windows or Linux operating systems, a
Video Management Software suite, and disk drives in order to streamline the installation and integration process.
The Vess A2000 Series subsystems are stand-alone devices with internal RAID storage, eliminating need for
additional servers, controllers, separate enclosures etc. The Vess A2000 Series uses the renowned PROMISE
RAID engine for maximum reliability, all drive bays are hot-swappable, and models are available with redundant
power supplies to ensure data safety and uninterrupted operation.
The Vess A2000 Series models include PCIe slots for added fl exibility. The PCIe slots are suitable for video
graphics cards, video encode/decode cards, RAID cards, or other useful function available on the PCIe platform.
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Promise Technologies Introduction

VESS A2000 SERIES OVERVIEW
SYSTEM MANAGEMENT
The Vess A2000 Series are shipped with either Windows Embedded Standard 7 Runtime (WS7P) or Linux
CentOS 6.3 operating systems depending on customer preference.
MANAGEMENT INTERFACES
• Browser-based management with WebPAM PROe
• Command Line Interface (CLI)
• Command Line Utility (CLU)
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Vess A2000 Series Product Manual

Vess Model A2200/A2200s A2600/A2600s
Form factor 2U, 19” rack mount or desktop 3U, 19” rack mount
Function NVR server NVR server
Operating system Linux or Windows Linux or Windows
Drives supported Six 3.5” SATA (3Gb/s or 6Gb/s)* Sixteen 3.5” SATA (3Gb/s or 6Gb/s)*
Storage Expansion
(iSCSI & JBOD) Up to 118 HD Up to 128 HD
RAID support 0, 1, 1E, 3, 5, 6, 10, 30, 50 0, 1, 1E, 3, 5, 6, 10, 30, 50, 60
RAID stripe size 64K, 128K, 256K, 512K, 1MB 64K, 128K, 256K, 512K, 1MB
Max. LUNs 256/system 32/array 256/system 32/array
Hot swap drives Yes Yes
Controller Single Single
Graphics Ivy Bridge Intel® HD Graphics
4000
Ivy Bridge Intel® HD Graphics
P4000
Memory 4GB DDR (up to 16 GB) 8GB DDR (up to 16 GB)
Processor Intel® Core™ i3-3225 @ 3.30GHz
Dual-core 4-thread
Intel® Xeon® Processor E3-1245V2
@ 3.4GHz Quad-core 8-thread
PSU 450W single or 500W N+1 450W single or 500W N+1
System fans Swappable fan Swappable fan
Dimensions 44 x 40 x 88 cm 45 x 46 x 140
Weight 10.4kg(22.9 lbs) w/o drives, 14.9kg
(32.8lbs) w/drives
15.9kg(35.1 lbs) w/o drives, 27.9kg
(61.5lbs) w/drives
*Can use 6 Gb/s hard disk drive but they will run at 3 Gb/s
SPECIFICATIONS
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HARDWARE
The following section provides a summary of the front and back panel hardware features of the Vess A2000
Series enclosures.
FRONT PANEL HARDWARE
The front panel of Vess A2000 Series enclosures provide access to drives carriers. Some A2000 Series units are
shipped with secure covers to protect the drive carriers from being unintentionally removed.
For all Vess A2000 Series enclosures, defective drives can be replaced without interruption of data availability to
the host computer. If so confi gured, a hot spare drive will automatically replace a failed drive, securing the fault-
tolerant integrity of the logical drive. The self-contained hardware-based RAID logical drive provides maximum
performance in a compact external enclosure.
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Vess A2000 Series Product Manual