Vicon VN-KEYPAD User manual

www.vicon-security.com
Installation and Operation Manual
XX279-00-00
VN-KEYPAD for ViconNet
Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the
operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed
to be used in life-critical situations and must not be used for this purpose.
Vicon Industries Inc.
Tel: 631-952-2288 Fax: 631-951-2288 Toll Free: 800-645-9116
24-Hour Technical Support: 800-34-VICON (800-348-4266) UK: 44/(0) 1489-566300
Document Number: 8009-8279-00-00
Product specications subject to change without notice.
Issued: 116
Copyright © 2016 Vicon Industries Inc. All rights reserved.

FCC Notice
Note: Complies with Federal Communications Commission Rules & Regulations Part 15 for a
Class B digital device.
WARNING
This equipment generates, uses and can radiate radio frequency energy and if not installed and
used properly, that is, in strict accordance with the manufacturer’s instruction, may cause
interference to radio and television communications. It has been type tested and found to comply
with the limits for a Class B digital device in accordance with the specification part 15 of the FCC
rules, which are designed to provide reasonable protection against such interference in a
residential installation. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television reception,
which can be determined by turning equipment off and on, the user is encouraged to try and
correct the interference by one or more of the following measures:
•Reorient the receiving antenna.
•Relocate the equipment with respect to the receiver.
•Relocate the equipment away from the receiver.
•Plug the equipment into a different electrical outlet so that the equipment
and receiver are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for
additional suggestions.
The user may find the following booklet prepared by the Federal Communications Commission
helpful: “Interference Handbook, Bulletin CIB-2”
This booklet is available from the U.S. Government Printing Office, Superintendent of Documents,
Mailstop SSOP, Washington, D.C. 20402-9328, ISBN 0-16-045542-1.
Warning: Power must be removed from this unit before removing circuit modules or ribbon
cables.
Caution: This unit contains circuit cards with integrated circuit devices that can be damaged
by static discharge. Take all necessary precautions to prevent static discharge.

Important Safeguards – Indoor Use
GRAPHIC SYMBOL EXPLANATION
The lightning bolt symbol alerts the user to the presence of
dangerous voltage that may present the risk of electric shock.
The exclamation point symbol alerts the user to the presence of
important operating and maintenance instructions.
WARNING
To reduce a risk of fire or electric shock, do not
expose this product to rain or moisture.
1. Read Instructions -Read all safety and operating instructions
before the product is operated.
2. Retain Instructions -Retain all safety and operating
instructions for future reference.
3. Heed Warnings -Pay attention to all product warnings.
4. Follow Instructions -Follow all operating instructions.
5. Installation and Wiring - The equipment and all devices
connected to it shall be installed and wired in accordance with the
National Electrical Code, ANSI/NFPA 70.
6. Cleaning - (Do not use caustic, abrasive or aerosol
cleaners)
a) For units that CAN BE DISCONNECTED from the power
source, use a damp cloth for cleaning.
b) For units that CANNOT BE DISCONNECTED from the
power source, use a damp cloth for cleaning and do not
allow moisture or liquids to enter vents.
7. Attachments -Use only UL Listed Vicon recommended
attachments to prevent unit damage and personal injury.
8. Water and Moisture -Use only products designed for outdoor
environments where they will be exposed to water or moisture.
9. Accessories -Do not place the unit on an unstable surface to
avoid falling. Use only UL Listed Vicon recommended mounting
accessories.
10. Ventilation -Do not block ventilating slots and openings as
they ensure reliable operation. Do not place the unit near a heat
source or into an enclosure unless recommended by Vicon.
11. Grounding -Only products equipped with a 3-prong
grounded plug should be inserted into a grounded power outlet.
Contact an electrician to replace an obsolete outlet. Do not force
a plug into a non-grounded outlet.
12. Power Cord Protection -Power supply cords should not be
routed in trafficked areas or in tight spaces where they will be
pinched or used to bear weight. Allow some slack in the cord
where it enters the unit.
13. Lightning -Disconnect the product from its power source and
cable system when possible to prevent damage due to lightning
and power-line surges.
14. Power Lines -Do not locate outside cables over power or
utility lines where they can fall and make direct contact. Contact
with power lines can be fatal.
15. Overloading -Do not overload wall outlets and extension
cords to prevent risk of fire and electric shock.
16. Object and Liquid Entry -Never probe through, or spill liquid
into, enclosure openings to prevent risk of fire or electric shock.
17. Servicing -Refer all servicing to qualified service personnel.
18. Damage Requiring Service -Obtain service when:
a) The power-supply cord or plug is damaged.
b) Objects have fallen or liquid has been spilled into the
product.
c) The product is not designed for outdoor use and has been
exposed to water or moisture.
d) The product does not operate per the operating instructions.
Perform Vicon recommended adjustments, modifications
and troubleshooting only to avoid unit damage and personal
injury.
e) The product has been dropped.
f) The product shows a significant change in performance.
19. Replacement Parts -Use only Vicon specified replacement
parts or an approved equivalent to prevent unit damage and
injury.
20. Safety Check -Request safety checks to be performed
following repair or maintenance to verify proper operation.
21. ESD Precaution -Take all normal electrostatic discharge
precautions to avoid component damage during installation and
operation.
22. For 230 VAC Devices Only -When the disconnect device is
not incorporated in the equipment or when the plug on the power
supply is intended to serve as the disconnect device, follow the
guidelines below:
a) For permanently connected 230 VAC units, a readily
accessible disconnect device must be incorporated into the
site wiring.
b) For 230 VAC units with a plug, the outlet must be installed
near the unit and be easily accessible.
23. For Devices Requiring a Separate Power Supply – All
devices requiring a separate power supply shall be powered by a
UL Listed, Class 2 Power Supply.
24. Lithium Batteries Only:
WARNING
Fire and burn hazard. Do not recharge, disassemble,
heat above 212°F or incinerate. Keep battery out of
reach of children and in original package until ready
to use. Dispose of used batteries promptly.
Risk of explosion if battery is replaced by incorrect
type. Dispose of used batteries according to the
instructions.
Rev 0411

Important Safeguards – Indoor Use
(Cont)
25. For Rack-Mounted Units Only –The following precautions
apply to all rack-mounted units.
a) Elevated Operating Ambient - If installed in a closed or multi-
unit rack assembly, the operating ambient temperature of the
rack environment may be greater than room ambient.
Therefore, consideration should be given to installing the
equipment in an environment compatible with the maximum
ambient temperature (Tma) specified by the manufacturer.
b) Reduced Air Flow - Installation of the equipment in a rack
should be such that the amount of air flow required for safe
operation of the equipment is not compromised.
c) Mechanical Loading - Mounting of the equipment in the rack
should be such that a hazardous condition is not achieved
due to uneven mechanical loading.
d) Circuit Overloading - Consideration should be given to the
connection of the equipment to the supply circuit and the
effect that overloading of the circuits might have on
overcurrent protection and supply wiring. Appropriate
consideration of equipment nameplate ratings should be
used when addressing this concern.
e) Reliable Earthing - Reliable earthing of rack-mounted
equipment should be maintained. Particular attention should
be given to supply connections other than direct connections
to the branch circuit (e.g. use of power strips).
26. Network Ports–Ethernet interfaces connected to these ports
are for intra-building use only and should not be connected to
lines that run outside of the building in which the PoE switch is
located.
Rev 0411

Installation and Operation Guide | 1
VN
-KEYPAD Keypad for ViconNet
Introduction
The information in this manual covers installation, programming and
operation for the VN-KEYPAD. The installation procedures should only
be performed by a qualified technician using approved materials in
accordance with the national Electrical Code ANSI/NFPA 70, state and
local wiring codes.
Note
Read all of the instructions completely before installing or operating this
equipment
The VN-KEYPAD is a desk-top style multi-function system keypad
designed to operate with Vicon’s ViconNet® Digital Video Management
systems, including the Virtual Matrix Display Controller (allows ViconNet
functioning to simulate as a traditional matrix control system). The keypad
connects to ViconNet or VMDC as a serial device via its USB cable. Up
to 5 keypads can connect to the same VMDC or ViconNet PC.
The keypad provides for standard camera, monitor and preset setup and
selections, as well as standard PTZ, lens, auxiliary relay, lens speed,
autopan and autoiris controls. Macros can also be started and stopped.
Additionally, the keypad provides access to multi-screen controls, Quick
Playback and Pan-and-Tilt Speed. Refer to Figure 1.

2| Installation and Operation Guide
Figure 1
VN-KEYPAD
The controller employs a three function, proportional joystick for pan, tilt
and zoom; focus and iris controls are available via pushbutton controls
located next to the joystick. A Jog/Shuttle wheel allows precise control of
video playback.
A standard numeric keypad, as well as camera select and monitor select
buttons are provided. To the left of the numeric keypad is a set of
function keys that allow for quick playback and control of alarm
acknowledgement, preset setup and recall, and auxiliary relay operation.
Layout provides how many sectors of video are displayed on the Main
screen; a Full Screen button is provided. Quadrant (QDRNT) selects
which video display tile is being controlled. The Change Mode button is
used exclusively for VMDC to change from VMDC to ViconNet model The
Shift key is for advanced functions.
Refer to the documentation for the ViconNet/VMDC control system for
detailed information on each system.
JOG/Shuttle Wheel
Joystick
Numeric Keypad
Camera
Select
Monitor
Select
Lens Controls
Start/Stop
Macro
Quick
Playback
Alarm Acknowledge
Preset
Play/Pause Video
Display Controls
Shift Key

Installation and Operation Guide | 3
Installation
The keypad connects to ViconNet or VMDC as a serial device via its USB
cable. Power is provided via this same USB. Up to 5 keypads can connect to
the same VMDC or ViconNet PC. Simply insert the USB cable on the keypad
into a USB slot on the ViconNet/VMDC unit.
Modifying the Serial Port Number
The Windows OS allows for mapping of the serial ports. Regardless of the
hardware configuration, each serial port can be assigned a COM number from
1 to 256.
When installing on Windows environment, the OS will automatically assign a
port number which may not necessarily meet the needs of the user.
To change the serial port number:
1. Connect and install the VN-KEYPAD.
2. Go to the settings in Control Panel/System/Hardware/ Device
Manager.
3. Scroll the list of peripherals and select Ports (COM and LPT). The
USB CDC serial port emulation (COMx) port corresponds to the
VN-KEYPAD.
4. If there is no issue with the assigned number, close the dialog box. If a
change is required, proceed to step 5.
5. Click on Property for the required port.
6. Go to Port settings/Advanced and change the port number in COM
port number. Some ports may indicate they are in use by other
devices, though this is not usually the case. If you select a port in use,
check whether other devices (for instance an analog modem) are
already using it.
7. Press Confirm and exit.
8. After changing the port number, the Device Manager tab may still
indicate the old COM number.
9. Close the Device Manager tab and then re-open it to see if the number
has been changed.

4| Installation and Operation Guide
Installing the Upper Panel
The upper panel that denotes the button functions is supplied and may be
affixed to the keypad or remain secured by the supplied clear plastic overlay.
By default, the standard keypad is set for right-handed users, with the joystick
on the right and the Jog/Shuttle on the left. This layout can be inverted to
accommodate left-handed (joystick on the left) control. After the physical
installation of the upper panel, perform simple procedure to reverse the
functionality (Configuration section of this manual).
1. To affix the panel, remove the upper panel provided on the keypad
buttons.
2. Remove the adhesive backing on the upper panel.
3. Affix the adhesive panel (right or left-handed orientation), making sure
that it does not touch the keys. A protective clear plastic overlay is
provided; place it over the buttons to shield the upper panel from wear
and tear.
4. To confirm the layout and the operating mode, follow the selection
procedure that follows in Configuration.

Installation and Operation Guide | 5
Configuration
Setup Options
A specific key press sequence allows users to enter the setup mode. This
allows the user to:
•Set the keypad orientation (left- or right-handed users)
•Calibrate the joystick
Press the CLOSE, P/T SPEED and SHIFT keys and then release them in the
reverse order (SHIFT, P/T SPEED, CLOSE). The keys will light up when setup
has been accessed successfully.
To invert the keyboard function settings:
1. Enter setup and press the “1” key. The keyboard will save the setting
and return to its normal operating mode.
2. If not already done so, carefully remove the caption panel on the
keypad. rotate it by 180° and replace it.
3. Adjust the feet on the bottom of the keyboard to obtain the inclination
required.
4. Carefully remove the USB cable from the bottom of the keyboard and
insert it in the serpentine, making sure it is not in the way of the
operator.
5. The inversion of the keyboard does not require any changes to the PC
application.
6. Repeating steps 1 -5 will invert the keypad back to its former
orientation.
The joystick can be calibrated if it malfunctions.To calibrate the joystick:
1. Enter setup and press “3”. The LEDs in the center of the keyboard will
flicker during the calibration phase.
2. Move the joystick for a few seconds as far as it will go, in both a
horizontal and vertical direction.
3. Rotate the knob clockwise and counter clockwise several times, as far
as it will go.
4. Release the joystick to assess its position when idle.
5. After 5 seconds of inactivity, the keyboard will save the values and
confirm the calibration.

6| Installation and Operation Guide
ViconNet/VMDC Systems
Setting up the Control Driver
For the keypad to work with ViconNet, the correct driver must be installed for
the keypad. The correct driver is included in the ViconNet 8.1 software. It can
then be configured through the Controls and Events Drivers Settings.
From the ViconNet Main window, click . The Setup Site Selection
window is displayed, showing a list of all currently connected transmitters and
Workstations.
1. Select the site name of the system the keypad is connecting to and click
. The System Settings window is displayed.
2. Click the button. The Controls & Events Drivers Settings
windowis displayed.

Installation and Operation Guide | 7
3. Click the Add Driver button to display a list of the pre-installed drivers.
4. From the Driver Name list, select the required driver. The driver name for this
device is USBkeypad.dll.
5. Select the Internal COM Address with which to communicate with the device
and the Port Number it is using on Windows (refer to page 3);the Baud Rate
is not important and can be left at the default.
6. Select/Deselect Auto start checkbox.
•If selected, the control is automatically activated on system startup.
•If not selected, the control must be activated manually in the Main screen,
as described in the section Activating a Control, below.
8. Click Save to save the settings.
9. Click Close to exit the Controls & Events Drivers Settings window.
Activating a Control
Controls, such as the keypad, must be activated in order for them to function in
the ViconNet system.
To manually activate a control:
1. In the Main window, click Controls. A list (tree) of all sites with controls
configured is shown in the lower-left panel. To see the controls configured for
a specific site, click on the site in the list.
2. To activate it, click on keypad in the list of controls. If the Auto start is checked
in the setup, the control will now always be active in ViconNet/VMDC when the
software is loaded.

8| Installation and Operation Guide
Operation
The VN-KEYPAD provides control access to NVRs/Workstations/Kollectors,
including multi-screen controls, video controls, Quick Playback and macro
selection. Controls also include standard PTZ, preset selection and
camera/monitor select actions. NVRs/Workstations/Kollectors are configured
within the ViconNet system. Refer to the appropriate Kollector and ViconNet
documentation as needed.
There are buttons on the left side for Quick Playback, as well as alarm
acknowledgement, auxiliary relay selection and preset selection. A CANCEL
button is also provided. On the right side, there are buttons for autopan (A/P),
autoiris (A/I), lens speed, pan-and-tilt (P/T) speed and lens focus (NEAR/FAR)
and iris (OPEN/CLOSE) control. At the top, buttons for starting/stopping
macros and playing and pausing video are provided. At the bottom, there are
buttons providing options for the video layout on the ViconNet main screen,
including Full Screen, and a button that selects the quadrant of video that is
being controlled.
Note
The CHANGE MODE button is only used when working with VMDC. The
SHIFT button is for advanced use.
When connected to a ViconNet station, the monitor does not need to be
selected (there is only one monitor); proceed to step 3. When connected to a
VMDC with multiple monitors, the required monitor needs to be selected first.
1. Select a Monitor by entering its number via the numeric keypad and
then pressing the Monitor key on the keypad (VMDC in ViconNet mode
is numbered “0” and the other monitors are numbered in the monitor
layout settings in VMDC).
2. All further commands are directed to the target monitor.
3. To select a layout on the selected monitor, choose 1, 4, 6, 9 or 16
video displays in ViconNet (10, 25, 36 and 64 video segments are
additionally available in VMDC). Press the desired display number on
the numeric keypad and then press the LAYOUT button.
4. To select a quadrant for action, enter the quadrant number via the
numeric keypad (top left quadrant is number 1, counting to the right
and down) and press the QDRNT key from the bottom row of keys. All
further commands are directed to the selected quadrant. The selected
quadrant is highlighted with a pink border.
5. To start a camera in a selected quadrant, enter the camera number via
the numeric keypad and press the Camera button. If the camera is a
PTZ, all PTZ actions are directed to this camera until a new camera is
selected, a different quadrant is selected or a different
Kollector/NVR/WS is targeted.

Installation and Operation Guide | 9
The Quick Playback buttons provide playback for 15, 30, 60 and 90 seconds.
1. Select the quadrant (camera) for playback. The quadrant will be
outlined with pink border.
2. Press the Quick Playback button for the desired number of seconds of
playback.
Multi-screen displays are possible on Kollectors/NVRs/WS. Pressing the Full
Screen button commands the Kollector/NVR/WS to display the previously
selected quadrant or camera full screen.
To store presets:
1. Position the camera to desired location.
2. Enter the preset number to store, press and hold the Shift key and
click the preset key.
To activate presets:
1. Preset positions are recalled by entering the preset number from the
numeric keypad and pressing the Preset key
Using the PTZ and other lens functions on the controller:
1. To move the pan-and-tilt device in a horizontal (pan) or vertical (tilt)
motion, deflect the joystick in the direction desired; moving the joystick
in a diagonal motion provides simultaneous pan and tilt.
2. To control zoom, twist the top of the joystick clockwise to zoom in;
turning it in a counter-clockwise direction will zoom out.
3. Focus (near and far) and Iris (open and close) are controlled pressing
the appropriate push button located next to the joystick.
4. Use the Lens Speed key to cycle through the lens speeds.
5. To use autopan or autoiris functions, press the appropriate key A/P or
A/I.
Auxiliary relays are actioned by selecting the auxiliary relay number from the
numeric keypad and pressing the Aux key. Note that momentary aux functions
stay active as long as the key button is pressed; latching relays remain active
until the button is pressed again.
Macros must be named with a number in ViconNet if they are to be recalled by
the keypad. The number can be from 1-999.To recall macros programmed at
the Kollector/NVR/WS, enter the macro number via the numeric keypad and
press the START MACRO button; press STOP MACRO to halt the macro.
Macros must be previously defined.
Control buttons are provided to Play and Pause video. The Jog/Shuttle
provides for Frame Advance and Frame Reverse as well as Fast Forward and
Reverse.

10 | Installation and Operation Guide
1. Pressing the individual function key for play or pause commands the
Kollector/NVR/WS to perform those functions on the video from the
selected camera quadrant.
2. The Jog/Shuttle center wheel provides for Frame Advance and Frame
Reverse. Rotating the wheel clockwise commands the video to
advance frame by frame. Rotating counter clockwise reverses frame
by frame.
3. Twisting the outer ring of the Jog/Shuttle commands the video to either
fast forward or rewind, twisting clockwise to fast forward and counter-
clockwise to rewind.

Installation and Operation Guide | 11
Maintenance
The VN-KEYPAD requires no scheduled maintenance other than an occasional cleaning to remove
fingerprints.
Shipping Instructions
Use the following procedure when returning a unit to the factory:
1. Call or write Vicon for a Return Authorization (R.A.) at one of the locations
listed below. Record the name of the Vicon employee who issued the R.A.
Vicon Industries Inc.
135 Fell Court
Hauppauge, NY 11788
Phone: 631-952-2288; Toll-Free: 1-800-645-9116; Fax: 631-951-2288
For service or returns from countries in Europe, contact:
Vicon Industries Ltd
Brunel Way
Fareham, PO15 5TX
United Kingdom
Phone: 44/(0)1489/566300; Fax: 44/(0)1489/566322
2. Attach a sheet of paper to the unit with the following information:
a. Name and address of the company returning the unit
b. Name of the Vicon employee who issued the R.A.
c. R. A. number
d. Brief description of the installation
e. Complete description of the problem and circumstances under which it
occurs
f. Unit’s original date of purchase, if still under warranty
3. Pack the unit carefully. Use the original shipping carton or its equivalent for
maximum protection.
4. Mark the R.A. number on the outside of the carton on the shipping label.

12 | Installation and Operation Guide
Technical Information
Electrical
Input Voltage: Via USB
Power Consumption: 350 mA
Connectors, Controls and Display
Connector: USB cable for connection as serial device and power
Front Panel:
Numeric Keypad: Number entry
Camera Key: Enters camera number
Monitor Key: Enters monitor number
Function Keys: Keys that select Macro, Multi-Screen Layout and Full Screen
Preset Key: Enters preset number
Alarm Key: Acknowledges alarms
Shift Key: For future use of advanced functions
Joystick: Controls pan and tilt movement; twist top controls zoom in/out
Focus: Two buttons to control lens focusing Near and Far
Iris: Two buttons to control lens iris to Open and Close
Jog/Shuttle: Used to control frame advance and reverse, fast forward and reverse
video
Video Controls: Used to Play, Pause and Quick Playback video
Mechanical
Construction: Plastic
Finish: Black and white buttons
Dimensions: Height: 3.5 in (89 mm)
Width: 15 in. (379 mm)
Depth: 8.8 in (224 mm)
Weight: 3.0 lb (1.4 kg)
Environmental
Operating
Temperature Range: 32 to 113ºF (0 to 45ºC)
Operating Humidity
Range: Up to 90% relative, non-condensing

Vicon Standard Equipment Warranty
Vicon Industries Inc. (the “Company”) warrants your equipment to be free from defects in material and workmanship
under Normal Use from the date of original retail purchase for a period of three years, with the following exceptions:
1. All IQEYE Cameras: Two years if purchased before 1/1/2011.
2. Alliance-mini (IQD3xx), Alliance-mx (IQMxxx) and 3 Series (IQ03xx): Five years if purchased between 1/2/2011 –
12/31/2014.
3. Alliance-Pro (IQA3xx): Five years if purchased between 3/2/2012 – 12/31/2014. Three years if the motorized lens
(IQA3xx-A3) option.
4. Access Control System Components: Two year from date of original retail purchase.
5. Uninterruptible Power Supplies: Two years from date of original retail purchase.
6. VDR-700 Recorder Series: One year from date of original retail purchase.
7. V5616MUX: One year from date of original retail purchase.
8. Arecont Cameras: One year from date of original retail purchase.
9. FMC series fiber-optic media converters and associated accessories: Lifetime warranty.
10. For PTZ cameras, “Normal Use” excludes prolonged use of lens and pan-and-tilt motors, gear heads, and gears
due to continuous use of “autopan” or “tour” modes of operation. Such continuous operation is outside the scope
of this warranty.
11. Any product sold as “special” or not listed in Vicon’s commercial price list: One year from date of original retail
purchase.
NOTE:
•If the product is to be used outdoors or in dusty, humid, or other hostile environments, it must be suitably
protected.
•Camera products must be protected, whether in use or not, from exposure to direct sunlight or halogen light as the
light may damage the camera image sensor. This applies to both indoor and outdoor use of the cameras.
•For camera products supplied without a lens, extreme care should be used when mounting a lens on these
products. Damage to the product due to incorrectly mounted lenses will invalidate this limited hardware warranty.
•Failure to comply with any of the aforementioned requirements will invalidate this Limited Hardware Warranty.
Date of retail purchase is the date original end-user takes possession of the equipment, or, at the sole discretion of the
Company, the date the equipment first becomes operational by the original end-user.
The sole remedy under this Warranty is that defective equipment be repaired or (at the Company’s option) replaced, at
Company repair centers, provided the equipment has been authorized for return by the Company, and the return
shipment is prepaid in accordance with policy. Repaired or replacement hardware will be warranted for the remainder of
the original Warranty Period or ninety (90) days, whichever is longer. When a product or part is exchanged the
replacement hardware becomes the property of the original purchaser and all hardware or part thereof that is replaced
shall become the property of Vicon.
The warranty does not apply (a) to faulty and improper installation, maintenance, service, repair and/or alteration in any
way that is not contemplated in the documentation for the product or carried out with Vicon consent in writing, operation
adjustments covered in the operating manual for the product or normal maintenance, (b) to cosmetic damages, (c) if the
product is modified or tampered with, (d) if the product is damaged by acts of God, misuse, abuse, negligence, accident,
normal wear and tear and deterioration, improper environmental conditions (including,but not limited to, electrical surges,
water damage, chemical exposure, an/or heat/cold exposure) or lack of responsible care, (e) if the product has had the
model or serial number altered, defaced or removed, (f) to consumables (such as storage media or batteries) (g) to
products that have been purchased “as is” and Vicon the seller or the liquidator expressly disclaim their warranty
obligation pertaining to the product, (h) to any non-Vicon hardware product or any software (irrespective of packaged or
sold with Vicon hardware product) and Viconproducts purchased froman unauthorized distributor/reseller, (i) to damage
that occurs in shipment or (j) to damages by any other causes not related to defective design, workmanship and/or
materials.
The warranty for the products shall run from Vicon to End User customers only (including product purchased through
authorized partners and resellers). Vicon is not obligated under any circumstances to honor warranties on product(s)
purchases from internet auction sites including eBay, uBid or from any other unauthorized resellers. Except as explicitly
provided herein, Vicon disclaims all other warranties, including the implied warranties of fitness for a particular purpose
and merchantability.

14 | Installation and Operation Guide
Software supplied either separately or in hardware is furnished on an “As Is” basis. Vicon does not warrant that
such software shall be error (bug) free. Software support via telephone, if provided at no cost, may be
discontinued at any time without notice at Vicon’s sole discretion. Vicon reserves the right to make changes to
its software in any of its products at any time and without notice.
The Warranty and remedies provided above are exclusive and in lieu of all other express or implied warranties
including, but not limited to, the implied warranties of merchantabilityor fitness for a particular purpose. Certain
jurisdictions do not allow the exclusion of implied warranties. If laws under such jurisdictions apply, then all
express and implied warranties are limited to the warranty period identified above. Unless provided herein, any
statements or representations made by any other person or firm are void. Except as provided in this written
warrantyand to the extent permitted bylaw, neither Viconnor any affiliated shall be liable for anyloss, (including
loss of data and information), inconvenience, or damage, including, but not limited to, direct, special, incidental
or consequential damages, resulting from the use or inability to use the Vicon product, whether resulting from
breach of warranty or any other legal theory. Notwithstanding the foregoing, Vicon total liability for all claims
under this warranty shall not exceed the price paid for the product. These limitations on potential liabilities have
been an essential condition in setting the product.
No one is authorized to assume any liability on behalf of the Company, or impose any obligations on it in connection with
the sale of any Goods, other than that which is specified above. In no event will the Company be liable for indirect,
special, incidental, consequential, or other damages, whether arising from interrupted equipment operation, loss of data,
replacement of equipment or software, costs or repairs undertaken by the Purchaser, or other causes.
This warranty applies to all sales made by the Company or its dealers and shall be governed by the laws of New York
State without regard to its conflict of laws principles. This Warranty shall be enforceable against the Company only in the
courts located in the State of New York.
The form of this Warranty is effective August 1, 2015.
THE TERMS OF THIS WARRANTY APPLY ONLY TO SALES MADE WHILE THIS WARRANTY IS IN EFFECT. THIS
WARRANTY SHALL BE OF NO EFFECT IF AT THE TIME OF SALE A DIFFERENT WARRANTY IS POSTED ON
THE COMPANY’S WEBSITE, WWW.VICON-SECURITY.COM. IN THAT EVENT, THE TERMS OF THE POSTED
WARRANTY SHALL APPLY EXCLUSIVELY.
Vicon Part Number: 8006-9010-03-12 Rev 815

Vicon Industries Inc.
Internet Address: www.vicon-security.com
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