Vicon AurorA2000 User manual

XX097
AUR2K-SW AurorA2000 Switcher
Instruction Manual
Vicon Part No. 8009-8097-00-02Rev 803Section 5
VICON INDUSTRIES INC., 89 ARKAY DRIVE, HAUPPAUGE, NEW YORK 11788
TEL: 631-952-CCTV (2288) FAX: 631-951-CCTV (2288) TOLL FREE: 800-645-9116
24-Hour Technical Support: 800-34-VICON (800-348-4266)
UK: 44/(0) 1489-566300 INFOFAX: 800-287-1207 WEB: www.vicon-cctv.com
Vicon Industries Inc. does not warrant that the functions contained in this
equipment will meet your requirements or that the operation will be entirely
error free or perform precisely as described in the documentation. This
system has not been designed to be used in life-critical situations and
must not be used for this purpose.
Copyright © 2003Vicon Industries Inc. All rights reserved.
Product specifications subject to change without notice.
Vicon and its logo are registered trademarks of Vicon Industries Inc.
Warning: To reduce a risk of fire or electric shock, do not
expose this product to rain or moisture.

XX097-00-02 Rev 803 AurorA2000 Switcher Contents •i
Contents
Quick Installation ................................................................................................................ii
Introduction .........................................................................................................................1
Installation ...........................................................................................................................1
Power Requirements......................................................................................................................................1
Switcher Power Requirements .....................................................................................................................1
Keypad Power Requirements.......................................................................................................................2
Switch Settings...............................................................................................................................................2
Connections....................................................................................................................................................2
Video Connections........................................................................................................................................2
Wiring to the “To A2K-KBD Keypad” Connector ..........................................................................................3
Wiring to the “To AurorANet” Connector ......................................................................................................4
Operation .............................................................................................................................6
Troubleshooting..................................................................................................................6
LED Indications.............................................................................................................................................6
Maintenance ........................................................................................................................6
Fuse Replacement..........................................................................................................................................6
Storage ............................................................................................................................................................7
Reference.............................................................................................................................7
Coaxial Cable Recommendations ................................................................................................................7
Technical Information .........................................................................................................8
Shipping Instructions .........................................................................................................9

ii •Quick Installation XX097-00-02 Rev 803 AurorA2000 Switcher
Quick Installation
The following figure is a quick installation reference for experienced installers only. Refer to the complete
manual for detailed descriptions and information.
System Console
RS232/RS485
CONTROL OUT
JOYSTICK
AUX
PWR/COMM
CAUTION
MECHANICALPAN TILT ZOOM
AurorA2000
Local A2K-KBD
A2K-KBD Termination Box
AurorA2000 Switcher
S
K
1
S
K
2
CAMERA
MONITOR
SPOT MONITOR
14
6
13
5
16
8
15
7
12
4
11
3
10
2
9
1
4 3 2 1
CAMERA
14
6
13
5
16
8
15
7
12
4
11
3
10
2
9
1
MONITOR
MAIN DISPLAY
4 3 2 1
MECHANICALPAN TILT ZOOM
AurorAcorD
MECHANICALPAN TILT ZOOM
AurorA2000
Up to 16 AurorA2000s and
AurorAcorDs connected in any order
Refer to the Installation chapter for 
remaining video connections.
A2K-KBD
Jumpers Out
(not end-of-line)
Jumpers In
(end-of-line)
SW1 Poles 1-3 OFF
(not end-of-line)
(Cable and termination
box supplied with A2K-KBD)
Belden 8437 or 8441
max. dist. 5000 ft (1524 m)
System Console
RS232/RS485
CONTROL OUT
JOYSTICK
AUX
PWR/COMM
CAUTION
Belden 8437 or 8441
max. dist. 5000 ft (1524 m)
RD
BK
OR
BL W
BR
YL
G
Resistors Installed
(As Is)
DATA +
DATA–
AurorANet Termination Box
(end-of-line)
RD
BK
OR
BL W
BR
YL
G
DATA +
DATA–
Resistors Removed
(Modified)
AurorANet Termination Box
(not end-of-line)
22AWG twisted
pair shielded
copper wire
COM1 or COM2
RS232/RS485/AUX
RS232/RS485/AUX
COM1 or COM2
COM1 or COM2

Cable supplied
with A2K-KBD
AurorA2000 Switcher
S
K
1
S
K
2
CAMERA
MONITOR
SPOT MONITOR
14
6
13
5
16
8
15
7
12
4
11
3
10
2
9
1
4 3 2 1
CAMERA
14
6
13
5
16
8
15
7
12
4
11
3
10
2
9
1
MONITOR
MAIN DISPLAY
4 3 2 1
AurorA2000
LOOPING 2 LOOPING 1
ALARM
COM1 COM2
42
1
3
86
5
7
12 10
9
11
16 14
13
15
VCR
EXPANSION
IN OUT
SPOT MON
MPD MON
Spot 
Monitor Main
Display
Monitor
A2K-KBD

XX097-00-02 Rev 803 AurorA2000 Switcher Introduction •1
Introduction
The information in this manual covers installation of the AUR2K-SW AurorA2000 Switcher. Each switcher
allows 4 keypad operators to view the monitor output (main display and spot monitors) of up to 16
AurorA2000 Digital Multiplexers and/or AurorAcorD Digital Recorders. Keypads available for use with the
switcher are the A2K-KBD AurorA2000 Remote Keyboard and V1400X-DVC-3 System Console. Installation
procedures should only be performed by a qualified technician using approved materials in accordance with
national, state and local wiring codes. The unit complies with FCC standards for a Class A device.
S
K
1
S
K
2
CAMERA
MONITOR
SPOT MONITOR
14
6
13
5
16
8
15
7
12
4
11
3
10
2
9
1
4 3 2 1
CAMERA
14
6
13
5
16
8
15
7
12
4
11
3
10
2
9
1
MONITOR
MAIN DISPLAY
4 3 2 1
VICON INDUSTRIES INC.
HAUPPAUGE, NY 11788
MADE IN UK BY ZNSL
S/N
SW1
115V OR 230V AC/12VA
VOLTAGE
SELECTOR
PC: XXXX-00 REV 00
SW2
END OF
MODEL: xxxxxxxx
115V
2
230V
INPUT
ON FOR
115V
INPUT
230V
TERMINATION
LINE
RS485
BANK SELECT
TO A2K-KBD
230V
4
000
001
115V
COMMS MONITOR
PASSIVE MODE
010
011
- SERVICE KEYPADS 0,1,2,3
- SERVICE KEYPADS 4,5,6,7
- SERVICE KEYPADS 8,9,10,11
- SERVICE KEYPADS 12,13,14,15
ON/OFF
SPARE
3
ON=19200 OFF=9600
BAUD RATE
ON/OFF
KEYPAD
TO AURORANET
1
250V SB
0.25A
CAUTION
RISK OF FIRE
REPLACE FUSE
AS MARKED
230V
VICON
12345678
ON
1234
ON
AUR2K-SW AurorA2000 Switcher Rear Panel
Installation
Power Requirements
Warning: Do not connect any unit to a power source until installation is complete. If you require 230 VAC,
doublecheck the fuse holder orientation before use (the switcher is set to 230 VAC by default.
The fuse drawer must be rotated 180 degrees for 115 VAC. Applying power to the switcher with
the fuse holder in the wrong orientation can cause equipment damage and fire.
Switcher Power Requirements
The proper input voltage is supplied to the switcher by positioning the fuse holder in the proper orientation.
The switcher is delivered from the factory with the fuse holder in the correct position for 230 V. Perform the
following procedure to select 115 VAC or to verify that the fuse holder is correctly oriented for 230 VAC.
Note: The fuse holder contains a place for a spare fuse. Do not move the supplied fuse into the place for the
spare fuse.
1. Locate the fuse drawer on the right side of the switcher as shown in the figure above.
2. From the factory, the switcher is set to 230 VAC. If this is the proper input voltage fo
r
your application, your fuse holder label should appear with “230 VAC” at the top, as
shown in the figure to the right.
3. If you need 115 VAC as input voltage to the switcher, open the fuse holder using a
flathead screwdriver and pull the holder partly out. Then rotate the fuse holder 180
degrees so that “115 VAC” is shown at the top, as shown in the figure to the right.
4. Replace the fuse holder.
Use the appropriate power cord (115 VAC or 230 VAC) supplied with your switcher.
115V
230V
INPUT
230V
115V
INPUT
230V
115V

2 •Installation XX097-00-02 Rev 803 AurorA2000 Switcher
Keypad Power Requirements
The switcher supplies power to one A2K-KBD (or A2K-KBD-230) connected to the “To A2K-KBD Keypad” RJ-
45 connector. There is no need to supply external power to this keypad. You may connect up to three
keypads to the “To AurorANet” RJ-45 connector. These keypads may be A2K-KBDs or System Consoles.
The switcher does not supply power to these keypads. Refer to Instruction Manual XX081 or XX090 for more
information on power requirements of the A2K-KBD or System Console, respectively.
Switch Settings
Switch SW1 is found on the rear panel of the switcher, as shown on the previous page. SW1 settings are
defined below.
SW1 Settings
Pole No. Purpose
1-3 Set to OFF. You must use addresses 0 –3 for your keypads.
4 Defines communications monitoring. The switcher will reset if there are no
communications on the AurorANet bus for approximately 5 seconds. (ON
to enable communications monitoring, OFF to disable).
5 Defines baud rate (ON for 19.2 kBd, OFF for 9600 Bd).
6 Always set to ON.
7 - 8 Not used.
Switch SW2 is also located on the rear panel of the switcher, as shown on the previous page.
SW2 Settings
Pole No. Purpose
1-3 Set to ON if the switcher is at either end of the AurorANet bus (end-of-
line). Set to OFF if the switcher is in the middle of the communications line.
4 Not used.
Connections
Video Connections
As shown in the figure on the following page, each keyboard may have two monitors with which to view the
video from the 16 AurorAcorDs and AurorA2000s. Connect spot monitor BNC 1 and main display BNC 1 to
the monitors associated with the first keyboard. Connect spot monitor BNC 2 and main display BNC 2 to the
monitors associated with the second keyboard, and so forth. Any of the four spot/main display monitor sets
may be used with the local keyboard.
Spot and main display video is routed from each AurorAcorD and AurorA2000 to the switcher. Address each
AurorA2000 and AurorAcorD in the range of 1-16 as discussed in Instruction Manual XX040 and XX091,
respectively. Connect the spot and main display BNCs of AurorA2000 1 to the switcher spot monitor BNC 1
and main display BNC 1. Spot and main display BNCs of AurorA2000 2 must be connected to the switcher
spot monitor BNC 2 and main display BNC 2, and so forth.

XX097-00-02 Rev 803 AurorA2000 Switcher Installation •3
AurorA2000 Switcher
S
K
1
S
K
2
CAMERA
MONITOR
SPOT MONITOR
14
6
13
5
16
8
15
7
12
4
11
3
10
2
9
1
4 3 2 1
CAMERA
14
6
13
5
16
8
15
7
12
4
11
3
10
2
9
1
MONITOR
MAIN DISPLAY
4 3 2 1
AurorA2000
LOOPING 2 LOOPING 1
ALARM
COM1 COM2
42
1
3
86
5
7
12 10
9
11
16 14
13
15
VCR
EXPANSION
IN OUT
SPOT MON
MPD MON
AurorAcorD
LOOPING 1
OUTPUT ONLY
ALARM
COM1 COM2
42
1
3
86
5
7
LOOPING 2
OUTPUT ONLY
12 10
9
11
16 14
13
15
MAIN DISPLAY
AUDIO
VGA CVBS
IN OUT
SPOT MONITOR
A2K-KBD
Spot 
Monitor Main
Display
Monitor
Spot 
Monitor Main
Display
Monitor
Spot 
Monitor Main
Display
Monitor
Spot 
Monitor Main
Display
Monitor
A2K-KBD
System Console System Console
Up To 16 AurorA2000s and AurorAcorDs
connected in any order
See Reference
chapter for
coaxial cable
recommendations.
Video Connections
Wiring to the “To A2K-KBD Keypad” Connector
Wiring from the switcher to the local A2K-KBD keyboard is performed using the RJ-45 cable supplied with the
A2K-KBD. Simply plug the RJ-45 cable into the keyboard and the “To A2K-KBD Keypad” connector.
Note: You may connect up to four keypads to the “To A2K-KBD Keypad” connector but only one of them can
be powered from the switcher. Any other keypads connected to this connector must have external
power. If you connect additional keypads to the “To A2K-KBD connector, use the A2K-KBD termination
box (refer to the next section for pin-outs). In the typical case, one A2K-KBD keypad will be connected
to this connector and up to three additional keypads will be connected to the “To AurorANet” connector.
External power is supplied to the local A2K-KBD (or A2K-KBD-230) keyboard from the switcher. Refer to
Instruction Manual XX081 for more information on the A2K-KBD.

4 •Installation XX097-00-02 Rev 803 AurorA2000 Switcher
Note: The “To A2K-KBD Keypad” connector is an extension of the AurorANet bus. A keypad connected to
this connector must be defined as “end-of-line” or “not end-of-line”. In the following example, the A2K-
KBD connected to the “To A2K-KBD Keypad” connector is at the end of the AurorANet bus and is
defined to be an end-of-line device.
Wiring to the “To AurorANet” Connector
Note: Make sure that the AurorAcorDs, AurorA2000, System Consoles and A2K-KBD AurorA2000 Keyboards
are correctly set up for AurorANet using the appropriate instruction manuals.
Make connections between AurorANet devices by connecting like signals together (all RS-485 Data+ lines
together and all RS-485 Data- lines together).
Wiring from the switcher to the AurorAcord, AurorA2000 and A2K-KBD keyboards is performed using the
AurorANet termination box (supplied with AurorA2000 and AurorAcorD units) and the A2K-KBD termination
box (supplied with the A2K-KBD). Simply plug the RJ-45 cables into the termination boxes and the devices.
For System Consoles, fabricate the needed cables using the System Console accessory kit, as discussed in
Instruction Manual XX090.
You must supply external power to the A2K-KBD keyboards and System Consoles connected to the “To
AurorANet” connector, as discussed in Instruction Manuals XX081 and XX090, respectively.
RD
BK
OR
BL W
BR
YL
G
Ground
N.C.
Data +
Data +
Power
Power
Data –
Data –
The following figure is an example of a switcher with the maximum number of system devices connected (16
AurorA2000 and/or AurorAcorDs, 4 keyboards). End-of-line and not end-of-line devices are defined. Because
the “To A2K-KBD Keypad” connector is an extension of the AurorANet bus, any devices connected to it must
also be defined as “end-of-line” or “not end-of-line”. As shown in the example, you may connect keyboards
and multiplexers in any order on the network, as long as you define the first and last devices as “end-of-line”.
Data –
N.C.
N.C.
N.C.
Data +
N.C.
N.C.
Ground

XX097-00-02 Rev 803 AurorA2000 Switcher Installation •5
System Console
RS232/RS485
CONTROL OUT
JOYSTICK
AUX
PWR/COMM
CAUTION
MECHANICALPAN TILT ZOOM
AurorA2000
Local A2K-KBD
A2K-KBD Termination Box
AurorA2000 Switcher
S
K
1
S
K
2
CAMERA
MONITOR
SPOT MONITOR
14
6
13
5
16
8
15
7
12
4
11
3
10
2
9
1
4 3 2 1
CAMERA
14
6
13
5
16
8
15
7
12
4
11
3
10
2
9
1
MONITOR
MAIN DISPLAY
4 3 2 1
MECHANICALPAN TILT ZOOM
AurorAcorD
MECHANICALPAN TILT ZOOM
AurorA2000
Up to 16 AurorA2000s and
AurorAcorDs connected in any order
A2K-KBD
Jumpers Out
(not end-of-line)
Jumpers In
(end-of-line)
SW1 Poles 1-3 OFF
(not end-of-line)
(Cable and termination
box supplied with A2K-KBD)
Belden 8437 or 8441
max. dist. 5000 ft (1524 m)
System Console
RS232/RS485
CONTROL OUT
JOYSTICK
AUX
PWR/COMM
CAUTION
Belden 8437 or 8441
max. dist. 5000 ft (1524 m)
RD
BK
OR
BL W
BR
YL
G
Resistors Installed
(As Is)
DATA +
DATA–
AurorANet Termination Box
(end-of-line)
RD
BK
OR
BL W
BR
YL
G
DATA +
DATA–
Resistors Removed
(Modified)
AurorANet Termination Box
(not end-of-line)
22AWG twisted
pair shielded
copper wire
COM1 or COM2
RS232/RS485/AUX
RS232/RS485/AUX
COM1 or COM2
COM1 or COM2

Cable supplied
with A2K-KBD
Sample System Configuration

6 •Operation XX097-00-02 Rev 803 AurorA2000 Switcher
Operation
Note: When power is applied, AurorA2000/AurorAcorD 1 is routed to spot monitor 1 and main display monitor
1, AurorA2000/AurorAcorD 2 is routed to spot monitor 2 and main display monitor 2, and so forth. If
power fails to the switcher, this default routing will take place regardless the selection on the keypads.
Each A2K-KBD keyboard and System Console may select the spot and main display video from any of the 16
AurorAcorDs/AurorA2000s. Each keyboard may switch video on one set of spot/main display monitors only.
Spot and main display video is switched together. This means that video from the same
AurorA2000/AurorAcorD will display on both monitors, although the video may be from different cameras.
Troubleshooting
Common problems are listed below:
• Make sure you have one and only one system controller on the AurorANet. The AUR2K-SW Switcher
may not be a system controller. Refer to the instruction manuals for other AurorANet devices and set one
device as the system controller.
• Units that have more than one protocol, such as the AurorA2000, AurorAcorD and System Console, must
be set to RS-485.
• Make sure that the devices are correctly terminated for end-of-line or not end-of-line.
• Keyboards must be addressed as 0, 1, 2 and 3.
• You must reselect AurorA2000/AurorAcorDs after power fails or is initially applied to the switcher. This is
required because the default routing is AurorAcorD 1 (or AurorA2000 1) to spot monitor 1 and main
display 1, AurorAcorD 2 (or AurorA2000 2) to spot monitor 2 and main display monitor 2, and so forth.
• Wiring problems (check all connections).
LED Indications
Refer to the following table for the yellow and green LEDs located on the switcher rear panel.
LED Description
Yellow and green LEDs illuminate for one second. Processor start or reset.
Yellow LED continuously flashes briefly each second. Normal operation.
Yellow LED continously flashes for a longer period of time each second. Internal switcher error.
Green LED illuminates for one second. Message received.
Maintenance
Fuse Replacement
Warning: Using a fuse with the incorrect rating for the unit can result in component damage and/or fire.
Take necessary grounding precautions to prevent static discharge.
The fuse for the AUR2K-SW switcher is located on the right side of the rear panel. If it must be changed, be
sure to replace it with one with the same rating. The fuse is a 20 mm, 250 mA, HRC fuse. When replacing the

XX097-00-02 Rev 803 AurorA2000 Switcher Reference •7
fuse, ensure that the fuse holder is replaced in the correct orientation for the supply voltage being used. The
orientation for each voltage is shown adjacent to the power connector.
Storage
When storing the unit for periods of 1 month or longer, place the unit and a fresh desiccant (drying agent) in a
container that provides a vapor barrier and vapor seal. Place the sealed storage container in a location where
the temperature is maintained between 32 to 122°F (0 to 50°C).
Reference
Coaxial Cable Recommendations
Caution: Careful selection of proper cable is essential to obtain the best performance from this equipment. Vicon assumes no
responsibility for poor performance when cables other than those recommended, or equivalent, are installed. In all cases, coaxial cable
impedance should be 75 ohms.
Materials
Use only a pure copper center conductor. Do not use a copper-plated steel or aluminum center conductor, as they will
result in poor quality video. Solid-core bare copper conductor is the best type, where flexing and bending will be minimal. If
severe bending and flexing is required for installation, use a stranded center conductor. Never exceed the manufacturers
minimum bend radius specification. Use cellular (foam) polyethylene dielectric except where heavy moisture exists. For
moisture conditions, use solid polyethylene dielectric cable with a heavy exterior insulation. The shield must be copper
braid providing 95% or better coverage.
Cable Types
The cable types listed below are the most common 75-ohm types used. They vary in size (diameter), dielectric type and
net DC resistance. The larger cable results in a lower DC resistance and better video quality, with increased difficulty in
handling and installation. Let the required picture quality and cable distance provide a guide in choosing the best cable
type. For cables other than the approved Vicon types below, contact the manufacturers listed below. Note that “BC” refers
to bare copper and “TC” refers to tinned copper.
Recommended Coaxial Cable Types
Cable
Type
Belden
Type No.
Alpha
Type No.
West Penn
Type No.
Type Center
Conductor
Type Shield and
% Coverage
DC Resistance
ohms/1000 ft (km)
RG-11/U 8213 9847 811,4811 14 Solid BC BC braid (95%) 2.6 (8.5)
RG-6/U 9248 9804C 806,4806 18 Solid BC Foil + 61% TC braid (100%) 7.5 (24.6)
RG-59/U 8281* ---- 815 20 Solid BC 2 TC braids (96%) 9.9 (32.5)
RG-59/U 9259 9803 816 22 Stranded BC BC braid (95%) 15.0 (49)
RG-59/U 9659 ---- ---- 22 Stranded BC BC braid (95%) 15.0 (49)
*Requires special BNC-M connector due to 0.305 nominal O.D.
Belden Inc. http://www.belden.com/ [phone]
Alpha Wire Company http://www.alphawire.com/ (800)-52 ALPHA (522-5742)
West Penn Wire http://www.westpenn-cdt.com/ (800)-245-4964
Picture Quality vs. Cable Length
Maximum Cable Run** ft (m)
Picture Quality
RG-59/U RG-6/U RG-11/U
Usable picture 1100 (350) 1500 (450) 2400 (750)
Clean picture 820 (250) 1000 (300) 1600 (500)
Best picture 400 (120) 530 (160) 820 (250)
** For longer cable runs, use a Vicon Video Amplifier to obtain a suitable picture.

8 •Technical Information XX097-00-02 Rev 803 AurorA2000 Switcher
Technical Information
Electrical
Input Voltage: Selectable 120 VAC or 230 VAC at 48-62 Hz.
Current: 200 mA at 120 VAC.
100 mA at 230 VAC.
Power Consumption: 10 W. (Associated equipment is not included in power ratings.)
Heat Equivalent: 0.6 btu/min (0.1 kg-cal/min).
Fuse: 20 mm, 250 mA, HRC fuse. Fuse holder orientation dictates input
voltage. Note: These figures represent the conversion of 100% of the
electrical energy to heat. Actual percentage of the heat generated
will be less and will vary from product to product. These figures are
provided as an aid in determining the extent of cooling required for
an installation.
Communications: AurorANet RS-485. Communications monitored using SW1, pole 4.
Addressing: Poles 1-3 of switch SW1.
Diagnostic LED Indicators: Yellow LED used for switcher performance indication and green LED
used for processor monitoring.
Baud Rate: 9600 or 19,200 baud set using pole 5 of SW1.
End-of-Line Termination: Poles 1-3 of switch SW2. ON for end-of-line, OFF for not end-of-line.
Line Cord: Detachable IEC320 three-conductor cable with grounded plug.
Radio Frequency Emission Standards: FCC Class A.
European Community (CE) Standards: EN 50130-4 EMC Standard for Security Equipment (CCTV) and
EN 60950 for Safety and Compliance.
Connectors
Power: IEC320 recessed three-pin male connector with built-in fuse tray.
Fuse holder orientation dictates input voltage.
Video Input: 32 BNC connectors (16 for AurorA2000/AurorAcorD spot monitors,
16 for AurorA2000/AurorAcorD main display monitors).
Video (Monitor) Outputs: 8 BNC connectors (4 for spot monitors, 4 for main display monitors).
Remote Operator Keypads: RJ-45 connector to 3 System Consoles or A2K-KBD keyboards.
External power must be supplied to these keypads.
Local Operator Keypad: RJ-45 connector to local A2K-KBD keyboard. This connector
supplies 9V AC at 350 mA max to the local keyboard.
Video
Video Input Level: 1.2 V p-p nominal.
DC Offset: 0.5 V at 0 IRE to -0.01 V at 100 IRE.
Input/Output Impedance: Terminated: 75 ohm.
Video Gain: Unity, ± 5%.
Total Bandwidth: Greater than 8 MHz, -3 dB.
Crosstalk Isolation: Typically 60 dB at 4.2 MHz between two adjacent input channels
routed to two adjacent output channels.
Mechanical
Construction: Steel chassis.
Finish: Matte black paint.
Dimensions: Height: 3.5 in. (88 mm).
Width: 17.4 in. (443 mm).
Depth: 4.4 in. (112 mm).
Weight: 6.6 lb (3.0 kg).

XX097-00-02 Rev 803 AurorA2000 Switcher Shipping Instructions •9
Environmental
Operating Temperature: 32 - 122° F (0-50° C) maximum.
Operating Humidity: Up to 95 % relative, noncondensing.
Shipping Instructions
Use the following procedure when returning a unit to the factory:
1. Call or write Vicon for a Return Authorization (R.A.) at one of the locations listed below. Record the name
of the Vicon employee who issued the R.A.
Vicon Industries Inc.
89 Arkay Drive
Hauppauge, NY 11788
Phone: 631-952-CCTV (2288); Toll-Free: 800-645-9116; Fax: 631-951-CCTV (2288)
For service or returns from countries in Europe, contact:
Vicon Industries Ltd
Brunel Way
Fareham, PO15 5TX
United Kingdom
Phone: [phone]; Fax: [phone]
2. Attach a sheet of paper to the unit with the following information:
a. Name and address of the company returning the unit
b. Name of the Vicon employee who issued the R.A.
c. R. A. number
d. Brief description of the installation
e. Complete description of the problem and circumstances under which it occurs
f. Unit’s original date of purchase, if still under warranty
3. Pack the unit carefully. Use the original shipping carton or its equivalent for maximum protection.
4. Mark the R.A. number on the outside of the carton on the shipping label.

Vicon Industries Inc. Offices
Corporate Headquarters
89 Arkay Drive
Hauppauge, New York 11788
631-952-CCTV (2288) 800-645-9116
Fax: 631-951-CCTV (2288)
✆Infofax: 800-287-1207
Vicon Europe
Headquarters
Brunel Way
Fareham, PO15 5TX
United Kingdom
[phone]
Fax: [phone]
Brussels Office
Planet II - Unit E
Leuvensesteenweg 542
B-1930 Zaventem
Belgium
[phone]
Fax: [phone]
Far East Office
Unit 5, 17/F, Metropole Square
2 On Yiu Street, Shatin
New Territories,
Hong Kong
(852) 2145-7118
Fax: [phone]
Internet Address: www.vicon-cctv.com