Vidicode Fax Server ISDN Series User manual

Fax Server
Fax ServerFax Server
Fax Server ISDN
ISDNISDN
ISDN Manual
Manual Manual
Manual
V4.
V4.V4.
V4.1
11
1
VC1558

Fax Server ISDN manual © 2006-2014 Vidicode®
2

Fax Server ISDN manual © 2006-2014 Vidicode® 3
The
TheThe
The Fax Server
Fax ServerFax Server
Fax Server ISDN
ISDNISDN
ISDN –
––
– desktop
desktopdesktop
desktop odels
odels odels
odels
1. Menu keys
2. Backlight Display
3. Function keys
4. Speaker
5. Alfa-Nu erical keys
6. CryptoCard reader
7. CD Recorder
8. Recorder keys
9. Speakerphone key
10. Volu e adjust ent

Fax Server ISDN manual © 2006-2014 Vidicode®
4
The
The The
The Fax Server
Fax ServerFax Server
Fax Server ISDN 19"
ISDN 19" ISDN 19"
ISDN 19" odels
odels odels
odels -
--
- Front panel
Front panel Front panel
Front panel
1. Internal loudspeaker
2. Backlight Display
3. Menu keys
4. Function keys
5. Alfa-Nu erical / Recorder keys

Fax Server ISDN manual © 2006-2014 Vidicode® 5
Connections
Connections Connections
Connections Fax Server
Fax ServerFax Server
Fax Server PRI
PRI PRI
PRI -
--
- o
oo
on 19
n 19n 19
n 19” odel
” odel” odel
” odel
1. Loudspeaker 3.5 ini jack
2. Microphone 3.5 ini jack
3. Ethernet/LAN RJ45
4. RS 232 9 pin fe ale serial connector
5. ISDN/PRI Out RJ45
6. ISDN/PRI In RJ45

Fax Server ISDN manual © 2006-2014 Vidicode®
6
Connections
Connections Connections
Connections Fax Server
Fax ServerFax Server
Fax Server ISDN
ISDN ISDN
ISDN -
--
- desktop
desktopdesktop
desktop odel
odel odel
odel
1. Power
2. Loudspeaker
3. Microphone
4. RS 232 serial connection
5. Ethernet/LAN
6. ISDN BRI 4 (lines 7+8)
7. ISDN BRI 3 (lines 5+6)
8. ISDN BRI 2 (lines 3+4)
9. ISDN BRI 1 (lines 1+2)

Fax Server ISDN manual © 2006-2014 Vidicode® 7
Connections
Connections Connections
Connections Fax Server
Fax ServerFax Server
Fax Server ISDN
ISDN ISDN
ISDN –
––
– 19” odel
19” odel 19” odel
19” odel
1. Loudspeaker
2. Microphone
3. RS 232 serial connection
4. Ethernet/LAN
5. ISDN BRI 4 (lines 7+8)
6. ISDN BRI 3 (lines 5+6)
7. ISDN BRI 2 (lines 3+4)
8. ISDN BRI 1 (lines 1+2)

Fax Server ISDN manual © 2006-2014 Vidicode®
Function
FunctionFunction
Function-
--
-keys
keyskeys
keys on
on on
on desktop
desktopdesktop
desktop odel
odel odel
odel
Function
FunctionFunction
Function-
--
-keys on 19” odel
keys on 19” odelkeys on 19” odel
keys on 19” odel

Fax Server ISDN manual © 2006-2014 Vidicode® 9
Alfa
AlfaAlfa
Alfa-
--
-nu erical functions
nu erical functionsnu erical functions
nu erical functions

Fax Server ISDN manual © 2006-2014 Vidicode®
10
Care and Maintenance
Care and MaintenanceCare and Maintenance
Care and Maintenance
Keep the Fax Server dry. If it gets wet,
wipe it dry i ediately Liquids ight
contain inerals that can corrode the
electronic circuits.
Use and store the Fax Server only in nor al
te perature environ ents. Te perature
extre es can shorten the life of electronic
devices and distort or elt plastic parts.
Keep the Fax Server away fro excessive
dust and dirt that can cause pre ature
wear of parts.
Do not use harsh che icals, cleaning
solvents or strong detergents to clean the
Fax Server.

Fax Server ISDN manual © 2006-2014 Vidicode® 11
Contents
ContentsContents
Contents
1 Introduction ..................................................................15
2 Unpacking and installation...........................................17
2.1 What is in the box ....................................................................... 17
2.2 Connecting to power .................................................................. 19
2.3 Connecting to E1 pri ary rate ISDN........................................... 20
2.4 Connecting to S0 Basic Rate ISDN............................................... 22
2.4.1 Without other equip ent in Stand Alone ode....................................24
2.4.2 With other equip ent in Stand Alone ode..........................................25
2.4.3 With other equip ent in Pass Through ode........................................26
3 Configuration and operation .......................................27
3.1 Operation basics .......................................................................... 27
3.2 Frequently used key indicators ................................................... 2
3.3 Save Changes ............................................................................... 2
4 Syste settings..............................................................30
4.1 Fax ID............................................................................................ 30
4.2 Top text........................................................................................ 31
4.3 Dial prefix .................................................................................... 32
4.4 Stand Alone Mode....................................................................... 32
4.5 Connection (BRI only).................................................................. 33
4.6 Total Lines (BRI only) ................................................................... 33
4.7 Max. Fax Lines.............................................................................. 34
4.8 Max. Rx Fax Lines......................................................................... 34
4.9 Max. Tx Fax Lines ......................................................................... 34
4.10 Tx Retries...................................................................................... 35
4.11 Tx Retry Ti e ............................................................................... 35
4.12 Tx Answer Ti eout...................................................................... 35
4.13 Tx Start Ti e................................................................................ 36
4.14 Tx Stop Ti e ................................................................................ 36
4.15 Fax to printer ............................................................................... 36
4.16 Protect the Fax Server with a Password ..................................... 37
4.17 Re ove Password protection...................................................... 37
4.18 Set the Clock ................................................................................ 3
4.19 Set the Language......................................................................... 39
5 LAN settings ..................................................................40
5.1 FTP user ........................................................................................ 40
5.2 FTP password ............................................................................... 41

Fax Server ISDN manual © 2006-2014 Vidicode®
12
5.3
FTP port........................................................................................ 41
5.4 DHCP server.................................................................................. 42
5.5 IP address ..................................................................................... 43
5.6 IP subnet ask............................................................................. 43
5.7 Gateway ....................................................................................... 44
5.8 IP na e ........................................................................................ 44
5.9 E ail address ............................................................................... 45
5.10 Reply address ............................................................................... 46
5.11 SMTP server IP address ................................................................ 46
5.12 SMTP server port.......................................................................... 47
5.13 SMTP Login .................................................................................. 4
5.14 Do ain na e .............................................................................. 4
5.15 DNS server.................................................................................... 49
5.16 Printer address............................................................................. 50
5.17 Printer port .................................................................................. 50
5.18 Printer queue............................................................................... 51
5.19 NTP Server.................................................................................... 51
5.20 NTP Server Port............................................................................ 52
5.21 GMT correction............................................................................ 53
5.22 Telnet ........................................................................................... 53
5.23 Service ti er ................................................................................ 54
6 The Internal Nu ber List and how faxes are answered
55
6.1.1 Add a new nu ber to the internal nu ber list......................................56
6.1.2 Delete a nu ber fro the fax nu ber list .............................................57
7 Managing Users.............................................................59
7.1 Introduction................................................................................. 59
7.2 Installation of Fax Server Setup .................................................. 60
7.3 Software updates ........................................................................ 60
7.4 Setting up a Fax Server................................................................ 61
7.5 The user list.................................................................................. 63
7.6 Create a new user........................................................................ 63
7.7 Edit a user profile ........................................................................ 64
8 In service operation.......................................................66
8.1 Fax Archive................................................................................... 67
8.1.1 Received faxes ..........................................................................................67
8.1.2 Sent faxes .................................................................................................6
8.2 E ail queue ................................................................................. 70
8.2.1 Send an E ail again.................................................................................70
8.3 Fax Queue .................................................................................... 71

Fax Server ISDN manual © 2006-2014 Vidicode® 13
8.3.1 Send a fax again.......................................................................................71
8.4 Disk info ....................................................................................... 71
9 Acknowledge ents.......................................................73
9.1 Guarantee .................................................................................... 73
9.2 Liability......................................................................................... 73
10 INDEX.............................................................................75

Fax Server ISDN manual © 2006-2014 Vidicode®
14

Fax Server ISDN manual © 2006-2014 Vidicode® 15
1
11
1 Introduction
IntroductionIntroduction
Introduction
The Fax Server is a syste with ISDN and Ethernet interfaces. It offers
services that can be co pared with what the PBX does for voice calls. On
top of that it will record and archive all fax co unication. The Fax
Server has the following functions:
Receiving faxes
Receiving faxesReceiving faxes
Receiving faxes
Inco ing calls on the fax nu bers are answered by the Fax Server.
Received faxes are stored on the internal Drive of the Fax Server. PC’s
have access to the Fax Server via the LAN and can view and print all
faxes fro the internal Drive of the Fax Server.
Distribution of
Distribution ofDistribution of
Distribution of faxes via E ail
faxes via E ail faxes via E ail
faxes via E ail
The preferred ethod to receive faxes for ost people is as internal
e ail. Dependant on the fax Nu ber that the Fax Server has answered
to it will forward the fax to the e ail address that belongs to this
nu ber.
Receiving faxes on paper
Receiving faxes on paperReceiving faxes on paper
Receiving faxes on paper
If required all received faxes can be printed out on a network printer.
Sending faxes
Sending faxesSending faxes
Sending faxes
Faxes can be sent fro any co puter on the network that has SendFax
software installed. On the PC the SendFax software behaves as a printer.
SendFax software transfers the file over the network to the Fax Server
which in turn takes care of the actual fax trans ission. All sent faxes
re ain stored on the Fax Server and can be accessed via the LAN at any
ti e.
Archiving faxes
Archiving faxesArchiving faxes
Archiving faxes
The ost i portant function of the Fax Server is to give access to all fax
correspondence that took place since it was installed. The Fax Server
Access Syste software supplied is the best tool to access the faxes
because they are presented as a database.
Several
SeveralSeveral
Several odels
odels odels
odels
There are two odels of ISDN Fax Servers. This has to do with the
different ISDN line types that exist. The types are pri ary rate (PRI) and
basic rate (BRI).
The interface to the network is called E1 for pri ary rate and S0 for
basic rate.

Fax Server ISDN manual © 2006-2014 Vidicode®
16
Basic rate lines carry 2 telephone channels. Pri ary rate lines can carry a
variable nu ber of channels that the user has subscribed to with a
axi u of 30.
The odels for basic rate and for pri ary rate are different because of
the interface to the telephone network.
The odel for pri ary rate can send and receive on up to 16 channels
si ultaneously. It has only one line port.
The odel for basic rate is available for 2 lines and 4 lines and can work
on 4 or 8 channels si ultaneously.
Identical operation
Identical operationIdentical operation
Identical operation
The differences between the Fax Servers for basic rate and for pri ary
rate are only s all. In this anual they are treated as one product and
differences, if they exist, are entioned only when needed.

Fax Server ISDN manual © 2006-2014 Vidicode® 17
2
22
2 Unpack
UnpackUnpack
Unpacking and installation
ing and installationing and installation
ing and installation
The various odels of the Fax Servers for ISDN are:
• Fax Server ISDN PRI
• Fax Server ISDN BRI – 2 lines
• Fax Server ISDN BRI – 4 lines
There are several options available:
• Fax channels
- fro 1 to 16 channels on a ISDN PRI
- fro 1 to 4 channels on a ISDN BRI – 2 lines
- fro 1 to 8 channels on a ISDN BRI – 4 lines
• fra e for 19” rack ounting
The ini al configuration is a Fax Server with at least 1 channel.
2.1
2.12.1
2.1 What
WhatWhat
What is
is is
is in the box
in the box in the box
in the box
The Fax Server ISDN PRI desktop odel co es with the following parts:
• Mains power supply adapter and cable.
• two 8-wire cables with RJ45 connectors
• CD with software
• This anual
The Fax Server ISDN PRI 19” odel co es with the following parts:
• Mains cable.
• two 8-wire cables with RJ45 connectors
• CD with software
• This anual
The Fax Server ISDN (BRI) desktop odel co es with the following parts:
• Mains power supply adapter and cable.
• Per line a cable kit that contains a short and a long 8-wire cable
with RJ45 connectors (4 cables or 8 cables in total)
• Per line a T-adapter (2 or 4)
• CD with software
• This anual

Fax Server ISDN manual © 2006-2014 Vidicode®
1
The Fax Server ISDN (BRI) 19” odel co es with the following parts:
• Mains cable.
• Per line a cable kit that contains a short and a long 8-wire cable
with RJ45 connectors (4 cables or 8 cables in total)
• Per line a T-adapter (2 or 4)
• CD with software
• This anual
Please note: For so e countries we do not supply a ains cable with our
product (Australia, Switzerland). The reason for this is that the cable
with the correct ains plug is not available in the country of
anufacture.

Fax Server ISDN manual © 2006-2014 Vidicode® 19
2.2
2.22.2
2.2 Connect
ConnectConnect
Connecting
ing ing
ing to
toto
to p
pp
power
ower ower
ower
On the
On the On the
On the desktop
desktopdesktop
desktop odel
odel odel
odel
The Fax Server is powered through an external power adapter. It does
not have an On/Off switch; the Fax Server is turned on by connecting the
power supply.
On the 19” odel
On the 19” odelOn the 19” odel
On the 19” odel
The Fax Server is powered through a line cord. The power supply is
internal. The unit does not have an On/Off switch; the Fax Server is
turned on by connecting the ains cable.

Fax Server ISDN manual © 2006-2014 Vidicode®
20
2.3
2.32.3
2.3 Connect
ConnectConnect
Connecting
ing ing
ing to
toto
to E1
E1 E1
E1 p
pp
pri ary
ri ary ri ary
ri ary r
rr
rate ISDN
ate ISDNate ISDN
ate ISDN
This only applies to the odel for ISDN pri ary rate.
The Fax Server PRI is connected in series with the PBX. With the Fax
Server PRI you have received a cable with two RJ45 connectors. This
cable is used to connect the Fax Server PRI to the wall socket. The
existing cable can be used to connect the Fax Server PRI to the PBX as is
shown in the figure below.
It is possible that you do not want to connect the PBX together with the
Fax Server on one line because you want to use the line for faxing only.
In this case the PBX and the connection to it are not there.
It is also possible that you want to use all 30 channels of the E1 line for
faxing. In this case a second Fax Server PRI can be connected in place of
the PBX.