Vidicode ISDN 19 User manual

Fax Server ISDN
Manual
Version 3.0 ©-Vidicode 2006
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Fax Server ISDN manual ©-Vidicode 2006 3
The Fax Server ISDN – desktop models
1. Menu ke s
2. Backlight Displa
3. Function ke s
4. Speaker
5. Alfa-Numerical ke s
6. Cr ptoCard reader
7. CD Recorder
8. Recorder ke s
9. Speakerphone ke
10. Volume adjustment
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Fax Server ISDN manual ©-Vidicode 2006
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The Fax Server ISDN 19" models - Front panel
1. Internal loudspeaker
2. Backlight Displa
3. Menu ke s
4. Function ke s
5. Alfa-Numerical / Recorder ke s
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Fax Server ISDN manual ©-Vidicode 2006 5
Connect ons Fax Server PRI - On desktop model
1. Power
2. Loudspeaker 3.5 mm mini jack
3. Microphone 3.5 mm mini jack
4. Ethernet/LAN RJ45
5. RS 232 9 pin female serial connector
6. ISDN/PRI Out RJ45
7. ISDN/PRI In RJ45
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Connect ons Fax Server PRI - on 19” model
1. Loudspeaker 3.5 mm mini jack
2. Microphone 3.5 mm mini jack
3. Ethernet/LAN RJ45
4. RS 232 9 pin female serial connector
5. ISDN/PRI Out RJ45
6. ISDN/PRI In RJ45
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Fax Server ISDN manual ©-Vidicode 2006 7
Connect ons Fax Server ISDN - desktop model
1. Power
2. Loudspeaker
3. Microphone
4. RS 232 serial connection
5. Ethernet/LAN
6. ISDN BRI 4
7. ISDN BRI 3
8. ISDN BRI 2
9. ISDN BRI 1
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Connect ons Fax Server ISDN – 19” model
1. Loudspeaker
2. Microphone
3. RS 232 serial connection
4. Ethernet/LAN
5. ISDN BRI 4
6. ISDN BRI 3
7. ISDN BRI 2
8. ISDN BRI 1
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Fax Server ISDN manual ©-Vidicode 2006 9
Funct on-keys on desktop model
Funct on-keys on 19” model
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Fax Server ISDN manual ©-Vidicode 2006
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Alfa-numer cal funct ons
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Fax Server ISDN manual ©-Vidicode 2006 11
Care and Ma ntenance
Keep the Fax Server dr . If it gets wet, wipe it
dr immediatel Liquids might contain
minerals that can corrode the electronic
circuits.
Use and store the Fax Server onl in normal
temperature environments. Temperature
extremes can shorten the life of electronic
devices and distort or melt plastic parts.
Keep the Fax Server awa from excessive
dust and dirt that can cause premature wear
of parts.
Do not use harsh chemicals, cleaning
solvents or strong detergents to clean the
Fax Server.
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Fax Server ISDN manual ©-Vidicode 2006 13
Contents
1 Introduction.....................................................................17
2 Unpacking and installation..............................................19
2.1 What is in the box ......................................................................... 19
2.2 Connecting to power..................................................................... 21
2.3 Connecting to E1 primar rate ISDN............................................. 22
2.4 Connecting to S0 Basic Rate ISDN............................................... 24
2.4.1 Without other equipment on S0..................................................................26
2.4.2 With other equipment without Fax Recording.............................................27
2.4.3 With other equipment and with Fax Recording...........................................28
3 Configuration and operation............................................29
3.1 Operation basics........................................................................... 29
3.2 Frequentl used ke indicators ..................................................... 30
3.3 Save Changes .............................................................................. 30
3.4 Initializing CD................................................................................ 31
4 S stem settings ..............................................................33
4.1 Fax ID ........................................................................................... 33
4.2 Top text......................................................................................... 34
4.3 Dial prefix...................................................................................... 34
4.4 Stand Alone Mode ........................................................................ 35
4.5 Connection (BRI onl )................................................................... 36
4.6 Total Lines (BRI onl ) ................................................................... 36
4.7 Max. Fax Lines.............................................................................. 36
4.8 Max. Rx Fax Lines ........................................................................ 37
4.9 Max. Tx Fax Lines......................................................................... 37
4.10 Tx Retries ..................................................................................... 37
4.11 Tx Retr Time ............................................................................... 38
4.12 Tx Answer Timeout....................................................................... 38
4.13 Tx Start Time ................................................................................ 38
4.14 Tx Stop Time................................................................................. 39
4.15 Fax to printer................................................................................. 39
4.16 Cop Fax to CD ............................................................................ 39
4.17 CD Cop Time .............................................................................. 40
4.18 Protect the Fax Server with a Password....................................... 40
4.19 Remove Password protection....................................................... 41
4.20 Set the Clock................................................................................. 41
4.21 Set the Language.......................................................................... 42
5 LAN settings...................................................................43
5.1 FTP user....................................................................................... 43
5.2 FTP password............................................................................... 44
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5.3 FTP port........................................................................................ 44
5.4 DHCP server................................................................................. 45
5.5 IP address..................................................................................... 45
5.6 IP subnet mask ............................................................................. 46
5.7 Gatewa ........................................................................................ 47
5.8 IP name ........................................................................................ 47
5.9 Email address............................................................................... 48
5.10 Repl address............................................................................... 49
5.11 SMTP server IP address............................................................... 49
5.12 SMTP server port.......................................................................... 50
5.13 SMTP Login.................................................................................. 50
5.14 Domain name................................................................................ 51
5.15 DNS server ................................................................................... 52
5.16 Printer address.............................................................................. 52
5.17 Printer port.................................................................................... 53
5.18 Printer queue ................................................................................ 53
5.19 NTP Server ................................................................................... 54
5.20 NTP Server Port............................................................................ 54
5.21 GMT correction............................................................................. 55
5.22 Telnet............................................................................................ 55
5.23 Service timer................................................................................. 56
6 The Internal Number List and how faxes are answered ..57
6.1.1 Add a new number to the internal number list............................................58
6.1.2 Delete a number from the fax number list ..................................................59
7 Managing Users .............................................................61
7.1 Introduction................................................................................... 61
7.2 Installation of Fax Server Setup.................................................... 62
7.3 Software updates.......................................................................... 62
7.4 Setting up a Fax Server ................................................................ 63
7.5 The user list .................................................................................. 65
7.6 Create a new user......................................................................... 65
7.7 Edit a user profile.......................................................................... 66
8 In service operation ........................................................69
8.1 Fax Archive................................................................................... 70
8.1.1 Received faxes..........................................................................................70
8.1.2 Sent faxes .................................................................................................71
8.2 Email queue.................................................................................. 73
8.2.1 Send an Email again..................................................................................73
8.3 Fax Queue .................................................................................... 73
8.3.1 Send a fax again........................................................................................74
8.4 The CD menu................................................................................ 74
8.4.1 Free on CD................................................................................................75
8.4.2 Create CD director ...................................................................................75
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Fax Server ISDN manual ©-Vidicode 2006 15
8.4.3 Erase CD Re-writable................................................................................76
8.4.4 Software update ........................................................................................77
8.5 Disk info........................................................................................ 78
9 Fax Recording................................................................79
9.1 Introduction................................................................................... 79
9.2 Configuration of fax recording....................................................... 79
10 Acknowledgements ........................................................81
10.1 Guarantee..................................................................................... 81
10.2 Liabilit .......................................................................................... 81
11 INDEX ............................................................................83
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Fax Server ISDN manual ©-Vidicode 2006 17
1 Introduct on
The Fax Server is a s stem with ISDN and Ethernet interfaces. It offers
services that can be compared with what the PBX does for voice calls. On
top of that it will record and archive all fax communication. The Fax Server
has the following functions:
Rece v ng faxes
Incoming calls on the fax numbers are answered b the Fax Server.
Received faxes are stored on the hard disk of the Fax Server. PC’s have
access to the Fax Server via the LAN and can view and print all faxes on the
hard disk of the Fax Server.
D str but on of faxes v a Ema l
The preferred method to receive faxes for most people is as internal email.
Dependant on the fax Number that the Fax Server has answered to it will
forward the fax to the email address that belongs to this number.
Rece v ng faxes on paper
If required all received faxes can be printed out on a network printer.
Send ng faxes
Faxes can be sent from an computer on the network that has SendFax
software installed. On the PC the SendFax software behaves as a printer.
SendFax software transfers the file over the network to the Fax Server which
in turn takes care of the actual fax transmission. All sent faxes remain stored
on the Fax Server and can be accessed via the LAN at an time.
Arch v ng faxes
The most important function of the Fax Server is to give access to all fax
correspondence that took place since it was installed. The Fax Server
Access S stem software supplied is the best tool to access the faxes
because the are presented as a database.
Fax record ng
Because hand written documents and forms usuall will be sent with a
traditional fax machine, the Fax Server can make recordings of these fax
transmissions. Once configured this is automated. The idea is that our fax
archive is onl complete when it contains all faxes, also the handwritten
letters and forms that ou have sent using the traditional fax machine.
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Several models
There are two models of ISDN Fax Servers. This has to do with the different
ISDN line t pes that exist. The t pes are primar rate (PRI) and basic rate
(BRI).
The interface to the network is called E1 for primar rate and S0 for basic
rate.
Basic rate lines carr 2 telephone channels. Primar rate lines can carr a
variable number of channels that the user has subscribed to with a maximum
of 30.
The models for basic rate and for primar rate are different because of the
interface to the telephone network.
The model for primar rate can send and receive on up to 16 channels
simultaneousl . It has onl one line port.
The model for basic rate is available for 2 lines and 4 lines and can work on
4 or 8 channels simultaneousl .
Ident cal operat on
The differences between the Fax Servers for basic rate and for primar rate
are onl small. In this manual the are treated as one product and
differences, if the exist, are mentioned onl when needed.
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Fax Server ISDN manual ©-Vidicode 2006 19
2 Unpack ng and nstallat on
The various models of the Fax Servers for ISDN are:
• Fax Server ISDN PRI
• Fax Server ISDN BRI – 2 lines
• Fax Server ISDN BRI – 4 lines
There are several options available:
• Fax channels
- from 1 to 16 channels on a ISDN PRI
- from 1 to 4 channels on a ISDN BRI – 2 lines
- from 1 to 8 channels on a ISDN BRI – 4 lines
• CD recorder
• Fax Recording (firmware & PC software)
• 19” frame
The minimal configuration is a Fax Server with at least 1 channel.
2.1 What s n the box
The Fax Server ISDN PRI desktop model comes with the following parts:
• Mains power suppl adapter and cable.
• two 8-wire cables with RJ45 connectors
• CD with software
• CD recordable (onl with CD option)
• This manual
The Fax Server ISDN PRI 19” model comes with the following parts:
• Mains cable.
• two 8-wire cables with RJ45 connectors
• CD with software
• CD recordable (onl with CD option)
• This manual
The Fax Server ISDN (BRI) desktop model comes with the following parts:
• Mains power suppl adapter and cable.
• Per line a cable kit that contains a short and a long 8-wire cable with
RJ45 connectors (4 cables or 8 cables in total)
• Per line a T-adapter (2 or 4)
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Fax Server ISDN manual ©-Vidicode 2006
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• CD with software
• CD recordable (onl with CD option)
• This manual
The Fax Server ISDN (BRI) 19” model comes with the following parts:
• Mains cable.
• Per line a cable kit that contains a short and a long 8-wire cable with
RJ45 connectors (4 cables or 8 cables in total)
• Per line a T-adapter (2 or 4)
• CD with software
• CD recordable (onl with CD option)
• This manual
Please note: For some countries we do not suppl a mains cable with our
product (Australia, Switzerland). The reason for this is that the cable with the
correct mains plug is not available in the countr of manufacture.
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