ViewCast Niagara 4100 User manual

© 2012 ViewCast Corporation. All rights reserved.
ViewCast, GoStream, VMp, ViewCast logo, SimulStream, Niagara, SchedulStream, Niagara logo,
Osprey, and Niagara SCX are trademarks or registered trademarks of ViewCast Corporation or its
subsidiaries.
Microsoft, Windows XP, Windows, and Windows Media are trademarks or registered trademarks of
Microsoft Corporation.
QuickTime, iPhone, and iPod, are trademarks or registered trademarks of Apple Inc.
Adobe and Flash are trademarks or registered trademarks of Adobe Systems Inc.
Disclaimer
The information in this publication remains the property of ViewCast Corporation. Users may not use, reproduce, or disclose this information
without the implied consent and written approval of the company.
ViewCast Corporation makes no representations or warranties with respect to the contents or use of this manual and specifically disclaims any
express or implied warranties of merchantability or fitness for any particular purpose. Further, ViewCast Corporation reserves the right to
revise this publication to make enhancements in the products described in this manual, at any time, without obligation to notify any person or
entity of such revisions or changes. In no event will ViewCast Corporation be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages.
ViewCast Corporation is not responsible for any third-party license fees that may occur with the use of our products by an end user including
but not limited to creating or distributing content. The user is responsible for any fees the Multimedia Patent Trust may apply for creating and
distributing MPEG content.
Warranties
For complete warranty details, refer to the specific warranty included with each product. General warranty information includes the following:
Limited Warranty: ViewCast warrants its hardware products against defects in material and workmanship under normal use for the period of
one year (12 months) from date of sale. Where specific warranties exist that provide more substantial coverage, notwithstanding the warranty
provisions herein, such product warranties control and preempt or supersede the warranty provisions herein.
Reseller Pass Through of Standard Limited Warranties: Resellers pass the ViewCast standard limited warranties for the products through to
the customer without modification. Any modification of a product voids the ViewCast warranties or any other existing or available warranty.
Corporate Contact Information
ViewCast collaborates and partners with various clients to integrate products into their individual environments.
Niagara Technical Support: Phone: [phone], Fax: [phone] or submit the technical support online request from the ViewCast
website.
ViewCast USA Support: Monday through Friday: 9 a.m. –5 p.m. Central Time. Typical response time is within one business day for customers
without a Priority Support Agreement.
ViewCast Corporation 3701 West Plano Parkway, Suite 300, Plano, TX 75075-7840 USA
Toll Free (U.S. only): 800.250.6622 website: www.viewcast.com

Niagara 4100 User Guide
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Contents
Before You Begin ......................................................................................................... 1
Product description.............................................................................................................1
Audience .............................................................................................................................1
Conventions for this guide.................................................................................................. 2
Rack mount safety instructions .......................................................................................... 3
FCC notice ...........................................................................................................................4
Environmental notices........................................................................................................ 5
Installing additional software .............................................................................................6
Connecting to the Internet .................................................................................................6
Warnings............................................................................................................................. 7
Overview....................................................................................................................... 9
Media system functions...................................................................................................... 9
Install overview................................................................................................................. 10
Prerequisites .....................................................................................................................10
Package contents ..............................................................................................................10
System requirements........................................................................................................11
Specifications..............................................................................................................11
Niagara 4100 front panel diagram....................................................................................12
Niagara 4100 back panel diagram ....................................................................................13
Connecting the Niagara 4100 ........................................................................................... 14
Niagara 4100 system menu .............................................................................................. 15
Niagara 4100 home page..................................................................................................16
Menu bar commands .................................................................................................16
Niagara 4100 browser windows flow ...............................................................................18
Easy Setup...................................................................................................................19
Web interface ...................................................................................................................20
Easy first time set up.........................................................................................................21
Connecting to an electrical power source.................................................................. 21
Performing the initial startup..................................................................................... 22
Connecting to an IP network......................................................................................23
Changing the network settings...................................................................................23

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Basic Operations.........................................................................................................27
Starting up.........................................................................................................................27
Shutting down................................................................................................................... 28
Starting an encoder...........................................................................................................29
Checking CPU usage.......................................................................................................... 31
Stopping an encoder......................................................................................................... 32
Connecting an external storage device ............................................................................ 33
Exporting captured video files ..........................................................................................33
Web Interface...............................................................................................................35
Logging in..........................................................................................................................35
Registering your product ..................................................................................................37
Viewing all encoders .........................................................................................................40
Creating an encoder..........................................................................................................41
Starting an encoder...........................................................................................................42
Stopping an encoder......................................................................................................... 44
Advanced Operations .................................................................................................47
Editing an Adaptive Apple HTTP encoder .........................................................................47
Video tab ....................................................................................................................49
Adaptive encoder video stream table........................................................................51
Audio tab ....................................................................................................................53
Output tab..................................................................................................................54
Editing an Adaptive Adobe Flash encoder ........................................................................56
Video tab ....................................................................................................................57
Adaptive encoder video stream table........................................................................60
Audio tab ....................................................................................................................62
Output tab..................................................................................................................63
Editing an Adaptive Smooth Streaming encoder..............................................................65
Video tab ....................................................................................................................66
Adaptive encoder video stream table........................................................................68
Audio tab ....................................................................................................................70
Output tab..................................................................................................................71
Editing an Adobe Flash H.264 encoder.............................................................................73
Video tab ....................................................................................................................74
Audio tab ....................................................................................................................76
Output tab..................................................................................................................77
H.264 Presets tab .......................................................................................................79
Editing an MPEG-4 encoder..............................................................................................80
Video tab ....................................................................................................................81

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Audio tab ....................................................................................................................85
Output tab..................................................................................................................86
H.264 Presets tab .......................................................................................................88
MPEG4 Presets tab..................................................................................................... 89
MPEG2 Presets tab..................................................................................................... 90
Editing a Windows Media encoder................................................................................... 91
Video tab ....................................................................................................................92
Audio tab ....................................................................................................................94
Output tab..................................................................................................................95
DRM tab......................................................................................................................98
TS Container................................................................................................................99
Streaming to a TS container..............................................................................................99
Streaming........................................................................................................................102
Output tab................................................................................................................102
Encoder Groups ........................................................................................................105
Viewing encoder groups .................................................................................................105
Creating encoder groups ................................................................................................106
Starting an encoder group ..............................................................................................107
Stopping an encoder group ............................................................................................107
Editing encoder groups...................................................................................................108
Additional Settings and Features.............................................................................109
Configuring the Preset ABC buttons ...............................................................................109
Using Preset ABC buttons to start an encoder group.....................................................111
Viewing all encoders .......................................................................................................112
Editing preset encoders ..................................................................................................112
Configuring machine properties .....................................................................................113
Changing the computer name.................................................................................. 114
Changing the login password from the factory default ........................................... 115
Restoring the login password to the factory default ...............................................115
Configuring alerts............................................................................................................ 116
Configuring network properties .....................................................................................117
Configuring network cards ....................................................................................... 117
Configuring the IP address .......................................................................................118
Configuring advanced network settings...................................................................118
IP Route table..................................................................................................................120
System configuration settings ........................................................................................121
Setting current system configuration.......................................................................122
Configuring email/SMTP settings.............................................................................123

Contents
vi ViewCast
Configuring idle screen information.........................................................................124
Configuring default directory setting .......................................................................125
Setting CPU thresholds............................................................................................. 126
Restoring Niagara 4100 factory defaults..................................................................126
Viewing the activity log................................................................................................... 128
Viewing alerts .................................................................................................................129
Connecting an external storage device .......................................................................... 130
Using the Niagara SCX web interface .............................................................................130
SNMP..........................................................................................................................131
External SNMP Manager ..........................................................................................131
SNMP UDP Ports Used by SNMP Manager and SNMP Agents .......................................132
UDP Port for SNMP Requests...................................................................................132
UDP Port for SNMP Traps.........................................................................................132
Install ViewCast SNMP Agent Service.............................................................................133
Installing for the first time........................................................................................133
Installing new version of ViewCast SNMP Agent Service.........................................136
Install and Configure Supero Doctor III Agent Service.................................................... 138
Configure Supero Doctor III SNMP Agent Service...........................................................139
Disable health monitoring for devices not in use ....................................................139
Enabling health monitoring for devices not in use ..................................................140
Configure ViewCast SNMP Agent Service.......................................................................141
Configuring community names ................................................................................141
Configuring permitted SNMP managers ..................................................................142
Configuring trap destinations................................................................................... 144
Configuring SNMP Agent contact and location (optional) .......................................146
Use UDP Port Other Than 161 for SNMP Requests ........................................................147
ViewCast SNMP Agent Logging.......................................................................................148
Disable IIS Logging for ViewCast Encoders Web Service ................................................148
ViewCast SNMP Agent MIB Files.....................................................................................150
Retrieving IP and MAC Addresses of the Encoder System ............................................. 150
SNMP Examples ..............................................................................................................150
Query of system information (SNMP GET Example) ................................................ 150
Start/stop an encoder through SNMP......................................................................151
Start/stop all encoders per group through SNMP ...................................................151
Start/stop all encoders in the system through SNMP.............................................. 151
Start SNMP trap listener...........................................................................................152
Appendix A: DRM for Windows Media.....................................................................153
Importing a DRM profile .................................................................................................154

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Appendix B: H.264 Advanced Settings....................................................................159
H.264 Presets ..................................................................................................................159
Settings ...........................................................................................................................160
MPEG-4 Presets ..............................................................................................................162
Settings ...........................................................................................................................163
MPEG-2 Presets ..............................................................................................................165
Settings ...........................................................................................................................166
Appendix C: Mapped Network Drive Setup .............................................................169
Appendix D: System menu .......................................................................................179
Encoder menu.................................................................................................................180
Encoder start ............................................................................................................180
Encoder stop.............................................................................................................180
Encoder status.......................................................................................................... 180
Access Health menu........................................................................................................181
CPU status ................................................................................................................181
Memory available..................................................................................................... 181
Setup system menu ........................................................................................................182
Network link status ..................................................................................................182
Network MAC address..............................................................................................182
View network settings..............................................................................................183
Enable DHCP............................................................................................................. 183
Set static IP addresses ..............................................................................................184
Set gateway address................................................................................................. 185
Set date and time .....................................................................................................186
Set video standard....................................................................................................186
Factory restore .........................................................................................................187
Export files menu............................................................................................................188
Export to USB drive ..................................................................................................188
Shutdown Niagara 4100........................................................................................... 188
Index...........................................................................................................................189

Niagara 4100 User Guide
ViewCast 1
Before You Begin
Thank you for purchasing the ViewCast Niagara 4100 streaming media system. This user guide provides
step-by-step instructions for installing and using your new streaming media system. For the latest
ViewCast product information and news, visit our website at www.viewcast.com.
Product description
The Niagara 4100 is designed with a combination of simplicity, portability and power to quickly and
easily stream your high-definition (HD) content to broadband and mobile networks including Microsoft®
Live IIS Smooth Streaming, live Adaptive streaming to Adobe® Flash Media Server and Apple® (iPhones®
and iPads®), Adobe Flash® H.264, MPEG-4, H.263, H.264, and Microsoft Windows Media® (Silverlight®
compatible) SD and HD, as well as container support for 3GPP and 3GPP2. With the ability to ingest HD
video, the Niagara 4100 is ideal for live sports, live newsgathering, webcasting or any streaming
application where you need rock-solid HD performance on the go.
This rugged, portable streaming system can ingest standard- or high-definition video sources through its
SDI input, and accommodates a variety of audio input formats, including embedded SDI, AES/EBU, and
balanced or unbalanced stereo.
Figure 1. ViewCast Niagara 4100
Audience
The audience for this publication includes anyone who uses or administers the Niagara 4100. They
should have a basic technical understanding of streaming media. This user guide provides information
on the Niagara 4100 only.

Before You Begin
2 ViewCast
Conventions for this guide
This guide uses the document conventions specified below to help you identify different types of
information.
Convention
Description
Example
Bold text
Characters to enter when
referenced in a procedure. The
name of fields or keys to press.
Enter DTMF as the group type.
Press Enter to save all your
changes.
Note:
Provides supplemental
information.
Note: The prompt may not
display if …
IMPORTANT!
Provides important data that
affects how the system or
software responds.
IMPORTANT! You must install
Niagara SCX prior to
configuring SCX options…
WARNING!
Provides information to ensure
you avoid potential injury,
death, or permanent system
damage.
WARNING! Do not touch
exposed wires.
CAUTION!
Provides information to help
avoid possible damage to
hardware or a system crash
(without data loss).
CAUTION! Use case sensitive
commands to keep from
destroying…