ViewSonic ViewBoard Cast Button User manual

BYOM for
ViewBoard® Cast Button
User Guide

2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!

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Introduction ................................................................ 4
Device Requirements .............................................................................................4
How To Use ................................................................. 5
Network Information .................................................. 7
Network Recommendation ....................................................................................7
Appendix..................................................................... 8
Troubleshooting .....................................................................................................8
Regulatory and Service Information .......................... 10
Compliance Information.......................................................................................10
FCC Compliance Statement................................................................................... 10
Canadian Regulatory Statements.......................................................................... 10
CE Conformity for European Countries ................................................................. 11
Customer Service..................................................................................................12
Contents

4
Introducon
ViewBoard Cast Buon’s advanced feature of BYOM (Bring your Your Own Meeng)
lets you use your own laptop to host a video conference with your preferred
conferencing soware (e.g., Microso Teams, Zoom, and Google Meet). You can
extend your meeng to a ViewSonic IFP/CDE series device, opmizing workplace
producvity.
Tap to share screen
In-room Participants
USB Type-A / Type-C
RJ45
Organization Network
Remote Participant
Remote Participant
Device Requirements
• Windows 10/11, Intel i5 series CPU or above
• MacOS 10.10 or above
• ViewSonic IFP/CDE series device with vCastReceiver installed and activated, or
an OPS slot-in set to PC as the input source with ViewBoard Cast Pro installed
and activated
• ViewSonic IFP/CDE series device connected with an external USB webcam
• ViewSonic IFP/CDE series device paired with ViewBoard Cast Button

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How To Use
1. Plug the ViewBoard Cast Buon into your laptop.
2. Start the ViewBoard Cast applicaon (vCastReceiver) or the ViewBoard Cast Pro
(vCastPro) and wait for the ViewBoard Cast Buon to connect with the camera.
NOTE: Connecon to the camera is established when the camera icon on the
ViewBoard Cast changes from gray to white.
Figure 1 Figure 2
3. Start a meeng on Microso Teams, Zoom, or Google Meet from your laptop.
4. Tap the ViewBoard Cast Buon to share content onto the ViewBoard IFP/CDE
device.
5. Select “ViewBoard Cast” as your Microphone/Speaker source and “ViewBoard
Webcam” as your Camera source from the conferencing soware.
NOTE: Refer to the screenshots on next page.

6
Conferencing Soware Audio and Video Sengs
Microso Teams
Audio
Video
Google Meet
Audio
Video
Zoom
Audio
Video

7
Network Informaon
Network Recommendaon
• Wi-Fi: 802.11ac 5GHz channel for table on non-DFS channels in your country.
NOTE: In the USA, channels are 36~48 and 149~165.
• Bandwidth: At least 10Mbps in a typical deployment. Latency shall be less than
50ms for HD video streaming, more than 10Mbps is required.
• Ports:
 TCP 56789, 25123, 8212, 8000, 8600
 UPD 48689, 25123
• Port and DNS for acvaon:
 Port: 443
 DNS: hps://vcastacvate.viewsonic.com
• OTA service:
 Server Port: TCP 443
 Server FQDN Name: hps://vcastupdate.viewsonic.com

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Appendix
Troubleshoong
This secon describes some common problems that you may experience when
using the ViewBoard Cast Buon.
NOTE: Please contact your sales representave or IT department if you are
experiencing any further problems.
Problem or Issue Possible Soluons
ViewBoard Cast Buon
is not pairing with IFP/
CDE device
• Check that the ViewBoard Cast Buon is plugged
into your laptop.
• Check that the LED indicator changes to stac blue.
LED indicator is only
ashing white
• Check that the IFP/CDE device is working correctly.
• Verify that the pairing informaon is entered
correctly.
IFP/CDE device cannot
be found in the
conferencing soware
• Re-plug the USB webcam into the IFP/CDE device
and restart the IFP/CDE device.
Audio and/or video is
not outpung from
the IFP/CDE device
• Check the device sengs of the conferencing
soware.
• Check the volume sengs of the laptop and the IFP/
CDE device.
• Restart the IFP/CDE device.
Audio and/or video
stops working during
the conference
• Check that the network signal is strong.
• Check device sengs in the conferencing soware.
• Re-pair the ViewBoard Cast Buon with the IFP/
CDE device.
• Restart the ViewBoard Cast (vCastReceiver) or
ViewBoard Cast Pro (vCastPro) and reconnect your
laptop to the IFP/CDE device.

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Problem or Issue Possible Soluons
Bad audio and/or
video quality through
the IFP/CDE device
• Ensure the Wi-Fi network signal strength is good.
 Use 5GHz channel. The allocated bandwidth
must be at least 10Mbps or higher.
• Restart ViewBoard Cast (vCastReceiver) or
ViewBoard Cast Pro (vCastPro).
Remote parcipant
hears an echo when
speaking
• Avoid placing the webcam (with microphone) or
microphone next to the speaker.
• Avoid facing the webcam (with microphone) or
microphone toward the speak.
• Reduce the microphone volume to max. 100% if
needed.
• Adjust the volume of the IFP/CDE device to 30% or
less.
• Adjust your laptop volume to 70% or less.
Volume is too low
• Verify that your microphone is not muted on the OS
audio sengs.
• Increase the microphone volume in the OS audio
seng.
• Update the webcam or speaker to the latest
rmware.

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Regulatory and Service Informaon
Compliance Informaon
This secon addresses all connected requirements and statements regarding
regulaons. Conrmed corresponding applicaons shall refer to nameplate labels
and relevant markings on the unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operaon is subject to the following
two condions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operaon. This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protecon against harmful
interference in a residenal installaon. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance
with the instrucons, may cause harmful interference to radio communicaons.
However, there is no guarantee that interference will not occur in a parcular
installaon. If this equipment does cause harmful interference to radio or television
recepon, which can be determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Canadian Regulatory Statements
This device complies with Industry Canada license-exempt RSS standard(s).
Operaon is subject to the following two condions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operaon of the device.