ViewSonic PD0524 User manual
PD0524
Signature Pad
User Guide
Model No. VS18281
P/N: PD0524
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic®Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
3
Safety Precautions
Please read the following Safety Precauons before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Allow at least 4" (10 cm) clearance around the device to ensure proper
ventilation.
• Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• Use a soft, dry cloth to clean the external housing. Please see the "Maintenance"
section for more information.
• Oil may collect on the screen if you touch it. Please see the "Maintenance"
section for more information.
• Do not touch the screen surface with sharp or hard objects, as it may cause
damage to the screen. Only use the supplied pen.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• When connecting to a power outlet, DO NOT remove the grounding prong.
Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from
the equipment. Ensure that the power outlet is located near the
equipment so that it is easily accessible.
• Only use attachments/accessories specified by the manufacturer.
• Disconnect the device if it is not going to be used for a long period of time.
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Contents
Safety Precautions....................................................... 3
Introduction ................................................................ 5
Package Contents ...................................................................................................5
Product Overview...................................................................................................6
Making Connections.................................................... 7
Using the Display......................................................... 9
Using the Pen Tether..............................................................................................9
Status Indicator Light............................................................................................10
Appendix................................................................... 11
Specifications........................................................................................................11
Display................................................................................................................... 11
Pen ........................................................................................................................ 11
Product Dimensions .............................................................................................12
Troubleshooting ...................................................................................................13
Maintenance.........................................................................................................14
General Precautions.............................................................................................. 14
Cleaning the Screen............................................................................................... 14
Cleaning the Case.................................................................................................. 14
Replacing a Pen Nib..............................................................................................15
Regulatory and Service Information .......................... 16
Compliance Information.......................................................................................16
FCC Compliance Statement................................................................................... 16
Industry Canada Statement................................................................................... 16
CE Conformity for European Countries ................................................................. 16
Declaration of RoHS2 Compliance......................................................................... 17
Indian Restriction of Hazardous Substances ......................................................... 18
Product Disposal at End of Product Life................................................................ 18
Copyright Information ..........................................................................................19
Customer Service .................................................................................................. 20
Limited Warranty .................................................................................................. 21
Mexico Limited Warranty...................................................................................... 24
5
Introduction
Package Contents
PD0524
Signature Pad
USB 2.0 cable
(Type-A to Micro
USB)
Pen Replacement Pen nib
x 3
PD0524
Pen Display
Quick Start Guide
Guide de démarrage rapide
Guía rápida de inicio
⺩廝‣搾ㄉ⁈
2
ViewSonicPen Display Website: https://www.viewsonic.com/viewsign/products
Customerservice contact information: USA- [email protected] / China- [email protected] / Global- [email protected]
Green light : Connected successfully
Voyant vert : Connexion réussie
Luz verde: conectado correctamente
䶇䆯ㇷ⊆怊㎌㜓㩆
Blue light : Pen touching
Voyant bleu : contact du stylo
Luz azul: lápiz tocando
喴䆯姟㎎䬭㎌姟ㄆㆰ
PD0524_QSG_Rev.1a_20200930
Copyright© 2020 ViewSonic Corporation. All rights reserved.
Pen tether Nib removal tool Quick Start Guide
NOTE: The contents included in your package may vary depending on your
country. Please contact your local reseller for more informaon.
6
Product Overview
1 1
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3
4
5
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1 1
1
1
22
3
4
5
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1. Cable Channel 2. Pen Tether
Anchor Point
3. Pen Holder 4. Status Indicator Light
5. Display Screen 6. Security Lock Slot 7. Micro USB Port 8. Pen
7
Making Connecons
System Requirements:
Operang system: Windows XP/7/8/10 (32/64 bit)
PC I/O: USB 2.0/above
1. Turn the device over so the boom side is facing up.
1
2
Top Boom
2. Connect the Micro USB end of the USB cable to the Micro USB Port on the device.
1
2
3. Route the USB cable through the preferred cable channel.
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4. Connect the other end of the USB cable to a computer. The Status Indicator Light
will turn green once successfully connected.
1
2
99
Using the Display
Using the Pen Tether
The Pen Tether can be aached to the Pen and one of the two available anchor
points.
1010
Status Indicator Light
The Status Indicator Light will turn green once successfully connected to a
computer.
When the Pen touches the Display Screen, the Status Indicator Light will turn blue.
11
Appendix
Specicaons
Display
Item Category Specicaons
LCD
Type 800 x 480 LCD,
0.135 mm x 0.135 mm pixel pitch
Surface Treatment 8H
Resoluon Supported 800 x 480 (16:10)
Power USB USB 2.0: 5V/0.5A Max
Display Area Full Scan (H x V) 108 x 64.8 mm (4.25” x 2.55”)
Operang
condions
Temperature 0° C to 50° C (32° F to 122° F)
Humidity 20% to 80% (non-condensing)
Storage
condions
Temperature -20° C to 60° C (-4° F to 140° F)
Humidity 10% to 90% (non-condensing)
Dimensions Physical
(W x D x H)
195 x 130 x 21.5 mm
(7.68” x 5.12” x 0.85”)
Weight Physical 0.26 kg (0.57 lbs)
Power
Consumpon
On 2.06W (Typical)
Standby < 1W
Pen
Item Specicaons
Model EMP-001
Type Electromagnec resonance
Power Supply Baery-less
Resoluon 5080 LPI (line per inch)
Pressure Levels 2048
Report Rate Average 200 PPS (point per second)
Pen Tilt Angle +/- 45°
OS Supported Win10, Win8, Win 7, Win XP
1212
Product Dimensions
195 mm
129.95 mm
21.51 mm
129.95 mm
9.2 mm
13
Troubleshoong
This secon describes some common problems that you may experience when
using the monitor.
Problem or Issue Possible Soluons
No picture on the
display
• Ensure the USB cable is connected properly at both
ends.
• Try another USB port on the computer.
• Ensure the computer is powered on.
• Ensure all drivers are installed and updated (if
applicable).
Display interference • Check if other nearby electrical devices are causing
interference.
The display is not clear • The opmal resoluon is 800 x 480 (16:10).
Pen
Problem or Issue Possible Soluons
The pen is not working • Reinstall the pen driver (if applicable).
The pen nib is too
short, or not making
proper contact with the
display
• Check the condion of the pen nib. If it is too short,
please replace the pen nib.
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Maintenance
General Precauons
• Make sure the display is turned o and unplugged.
• Never spray or pour any liquid directly onto the screen or case.
• Handle the display with care.
Cleaning the Screen
• Wipe the screen with a clean, so, lint-free cloth. This removes dust and other
parcles.
• If the screen is sll not clean, apply a small amount of non-ammonia, non-
alcohol based glass cleaner onto a clean, so, lint-free cloth; then wipe the
screen.
Cleaning the Case
• Use a so, dry cloth.
• If the case is sll not clean, apply a small amount of non-ammonia, non-alcohol
based, mild non-abrasive detergent onto a clean, so, lint-free cloth, then wipe
the surface.
Disclaimer
• ViewSonic® does not recommend the use of any ammonia or alcohol-based
cleaners on the display screen or case. Some chemical cleaners have been
reported to damage the screen and/or case of the monitor.
• ViewSonic® will not be liable for damage resulng from use of any ammonia or
alcohol-based cleaners.
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Replacing a Pen Nib
When the pen nib gets too short or develops a sharp edge, it can be replaced with
spare nibs. To replace a pen nib:
1. Use the nib removal tool to pull the old nib straight out of the pen.
2. Insert a new pen nib into the pen and push the nib in unl it stops and is held
rm.
16
Regulatory and Service Informaon
Compliance Informaon
This secon addresses all connected requirements and statements regarding
regulaons. Conrmed corresponding applicaons shall refer to nameplate labels
and relevant markings on the unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operaon is subject to the following
two condions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operaon. This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protecon against harmful
interference in a residenal installaon. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance
with the instrucons, may cause harmful interference to radio communicaons.
However, there is no guarantee that interference will not occur in a parcular
installaon. If this equipment does cause harmful interference to radio or television
recepon, which can be determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cauoned that changes or modicaons not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.
Industry Canada Statement
CAN ICES-003 (B)/NMB-003(B)
CE Conformity for European Countries
The device complies with the EMC Direcve 2014/30/EU and Low Voltage
Direcve 2014/35/EU.
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The following informaon is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical
and Electronic Equipment Directive 2012/19/EU (WEEE). The mark
indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to
local law.
Declaraon of RoHS2 Compliance
This product has been designed and manufactured in compliance with Direcve
2011/65/EU of the European Parliament and the Council on restricon of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Direcve) and is deemed to comply with the maximum concentraon values issued
by the European Technical Adaptaon Commiee (TAC) as shown below:
Substance Proposed Maximum
Concentraon
Actual Concentraon
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers
(PBDE) 0.1% < 0.1%
Bis (2-ethylhexyl) phthalate
(DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex
III of the RoHS2 Direcves as noted below. Examples of exempted components
are:
• Mercury in cold cathode uorescent lamps and external electrode uorescent
lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):
Short length (500 mm): maximum 3.5 mg per lamp.
Medium length (> 500 mm and 1,500 mm): maximum 5 mg per lamp.
Long length (> 1,500 mm): maximum 13 mg per lamp.
• Lead in glass of cathode ray tubes.
• Lead in glass of uorescent tubes not exceeding 0.2% by weight.
• Lead as an alloying element in aluminum containing up to 0.4% lead by weight.
• Copper alloy containing up to 4% lead by weight.
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• Lead in high melng temperature type solders (i.e. lead-based alloys containing
85% by weight or more lead).
• Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.
Indian Restricon of Hazardous Substances
Restricon on Hazardous Substances statement (India). This product complies
with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent
chromium, polybrominated biphenyls or polybrominated diphenyl ethers in
concentraons exceeding 0.1 weight % and 0.01 weight % for cadmium, except for
the exempons set in Schedule 2 of the Rule.
Product Disposal at End of Product Life
ViewSonic® respects the environment and is commied to working and living
green. Thank you for being part of Smarter, Greener Compung. Please visit the
ViewSonic® website to learn more.
USA & Canada:
http://www.viewsonic.com/company/green/recycle-program/
Europe:
http://www.viewsoniceurope.com/eu/support/call-desk/
Taiwan:
https://recycle.epa.gov.tw/
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Copyright Informaon
Copyright© ViewSonic® Corporaon, 2021. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microso, Windows, and the Windows logo are registered trademarks of Microso
Corporaon in the United States and other countries.
ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are
registered trademarks of ViewSonic® Corporaon.
VESA is a registered trademark of the Video Electronics Standards Associaon.
DPMS, DisplayPort, and DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protecon
Agency (EPA).
Disclaimer: ViewSonic® Corporaon shall not be liable for technical or editorial
errors or omissions contained herein; nor for incidental or consequenal damages
resulng from furnishing this material, or the performance or use of this product.
In the interest of connuing product improvement, ViewSonic® Corporaon
reserves the right to change product specicaons without noce. Informaon in
this document may change without noce.
No part of this document may be copied, reproduced, or transmied by any means,
for any purpose without prior wrien permission from ViewSonic® Corporaon.
PD0524_UG_ENG_Rev. 1A_2021-06-10
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Customer Service
For technical support or product service, see the table below or contact your
reseller.
NOTE: You will need the product’s serial number.
Country/ Region Website Country/ Region Website
Asia Pacic & Africa
Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/
中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/
Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/
Indonesia www.viewsonic.com/id/ Israel www.viewsonic.com/il/
日本 (Japan) www.viewsonic.com/jp/ Korea www.viewsonic.com/kr/
Malaysia www.viewsonic.com/my/ Middle East www.viewsonic.com/me/
Myanmar www.viewsonic.com/mm/ Nepal www.viewsonic.com/np/
New Zealand www.viewsonic.com/nz/ Pakistan www.viewsonic.com/pk/
Philippines www.viewsonic.com/ph/ Singapore www.viewsonic.com/sg/
臺灣 (Taiwan) www.viewsonic.com/tw/ ประเทศไทย www.viewsonic.com/th/
Việt Nam www.viewsonic.com/vn/ South Africa & Maurius www.viewsonic.com/za/
Americas
United States www.viewsonic.com/us Canada www.viewsonic.com/us
Lan America www.viewsonic.com/la
Europe
Europe www.viewsonic.com/eu/ France www.viewsonic.com/fr/
Deutschland www.viewsonic.com/de/ Қазақстан www.viewsonic.com/kz/
Россия www.viewsonic.com/ru/ España www.viewsonic.com/es/
Türkiye www.viewsonic.com/tr/ Україна www.viewsonic.com/ua/
United Kingdom www.viewsonic.com/uk/
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