ViewSonic VS18454 User manual

IFP4320
Commercial Touch Display
User Guide
Model No. VS18454
P/N: IFP4320
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic®Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!

3
Safety Precauons
Please read the following Safety Precauons before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Never remove the rear cover. This display contains high-voltage parts. You may
be seriously injured if you touch them.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• Use a soft, dry cloth to clean the external housing. For more information, refer
to the "Maintenance" section.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• The device is a monitor with an LED backlight intended for general office use.
• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adapter and do not attempt to force the plug into
the outlet.
• When connecting to a power outlet, DO NOT remove the grounding
prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from
the equipment. Ensure that the power outlet is located near the
equipment so that it is easily accessible.

4
• Only use attachments/accessories specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over.
• Disconnect the power plug from the AC outlet if the device is not being used for
a long period of time.
• Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation. Also, avoid any direct lighting.

5
• CAUTION:
Immediately unplug your device from the wall outlet and refer servicing to a
qualified service personnel under the following conditions:
When the power supply cord or plug is damaged.
If liquid has been spilled onto or objects have fallen into the unit.
If the unit has been exposed to moisture.
If the unit does not operate normally or has been dropped.
Never place the device in an unstable location. The device may fall, causing
serious personal injury or death. Many injuries, particularly to children, can be
avoided by taking simple precautions such as:
Using cabinets or stands recommended by the manufacturer of the device.
Only using furniture that can safely support the device.
Ensuring the device is not overhanging the edge of the supporting furniture.
Not placing the device on tall furniture (e.g., cupboards or bookcases)
without anchoring both the furniture and the device to a suitable support.
Not placing the device on cloth or other materials that may be located
between the device and supporting furniture.
Educating children about the dangers of climbing on furniture to reach the
device or its controls.
If the existing device is going to be retained and relocated, the same
considerations as above should be applied.

66
Contents
Safety Precautions....................................................... 3
Introduction .............................................................. 10
Package Contents .................................................................................................10
Wall Mounting Specifications (VESA) ...................................................................11
Product Overview.................................................................................................12
Front Panel............................................................................................................ 12
Rear Panel ............................................................................................................. 12
Control Panel......................................................................................................... 13
I/O Panels.............................................................................................................. 14
Remote Control..................................................................................................... 16
Using Gestures ...................................................................................................... 19
Select and Deselect an Object (Clicking) ........................................................... 19
 .............................................................. 19
Double-Clicking ................................................................................................. 19
Moving an Object.............................................................................................. 20
Erasing Digital Ink .............................................................................................. 20
Making Connections.................................................. 21
Connecting External Devices and Touch Connection ...........................................21
USB Type-C Connection......................................................................................... 22
DisplayPort Connection......................................................................................... 22
HDMI Connection.................................................................................................. 22
VGA Connection .................................................................................................... 22
DVI Connection...................................................................................................... 22
RS-232 Connection................................................................................................ 23
USB and Networking Connections ........................................................................ 24
Media Player Connection ...................................................................................... 25
SPDIF Connection .................................................................................................. 26

7
Using Your ViewBoard............................................... 27
Powering On/Off your ViewBoard........................................................................27
Initial Launch Setup ..............................................................................................28
vLauncher - Customizable Welcome Screen.........................................................31
vLauncher Message............................................................................................... 31
Applications........................................................................................................... 32
Toolbar .................................................................................................................34
On-Screen Display (OSD) Menu............................................................................40
General Settings .................................................................................................... 41
Input Settings ........................................................................................................ 42
Widget................................................................................................................... 43
Settings - HDMI & VGA Input Source....................................................................44
Audio Settings ....................................................................................................... 44
Screen Settings...................................................................................................... 45
Display Settings ..................................................................................................... 46
Low Blue Light Filter and Eye Health..................................................................... 47
Adjust Settings - (VGA Only).................................................................................. 49
Settings - ViewBoard Player .................................................................................50
Wireless & Network .............................................................................................. 50
Wi-Fi .................................................................................................................. 51
Ethernet ............................................................................................................ 52
Wireless Hotspot............................................................................................... 53
VPN.................................................................................................................... 54
Share ..................................................................................................................... 56
SAMBA............................................................................................................... 56
Display................................................................................................................... 58
Wallpaper.......................................................................................................... 59
.......................................................................................................... 61
Preference............................................................................................................. 62
Touch................................................................................................................. 63
Language ........................................................................................................... 63
Keyboard & Input Method ................................................................................ 64
Date & Time ...................................................................................................... 65
Boot Mode ........................................................................................................ 66
Startup & Shutdown.......................................................................................... 67
 .................................................................................................. 68

8
Input Source.......................................................................................................... 69
Rename Input Source ........................................................................................ 70
Source................................................................................................................ 71
App ........................................................................................................................ 72
APP .................................................................................................................... 73
System................................................................................................................... 75
Storage .............................................................................................................. 76
Clone to USB...................................................................................................... 76
Display ID........................................................................................................... 77
Security.............................................................................................................. 78
...................................................................... 80
System Update .................................................................................................. 81
About Device..................................................................................................... 82
Embedded Applications and Settings......................... 83
Embedded Digital Whiteboarding App.................................................................83
Whiteboard ........................................................................................................... 83
ViewBoard Cast ....................................................................................................85
Cast Sender from Windows-based, Macbook, and Chrome devices..................... 86
Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based
phone/tablet. ........................................................................................................ 87
Screen Recorder ...................................................................................................88
Other Default Applications...................................................................................89
vSweeper............................................................................................................... 89
Screen Lock ........................................................................................................... 90
Chromium.............................................................................................................. 91
Folders................................................................................................................... 92
RS-232 Protocol......................................................... 94
Description ...........................................................................................................94
RS-232 Hardware Specification ............................................................................. 94
LAN Hardware Specification.................................................................................. 95
RS-232 Communication Setting............................................................................. 95
LAN Communication Setting ................................................................................. 95
Command Message Reference.............................................................................. 95
Protocol ................................................................................................................96
Set-Function Listing............................................................................................... 96

9
Appendix................................................................. 101
Specifications......................................................................................................101
Display Modes ....................................................................................................102
VGA Mode ........................................................................................................... 102
HDMI/DisplayPort/Type-C Mode ........................................................................ 102
Troubleshooting .................................................................................................103
Maintenance.......................................................................................................105
General Precautions............................................................................................ 105
Cleaning the Screen............................................................................................. 105
Cleaning the Case................................................................................................ 105
Regulatory and Service Information ........................ 106
Compliance Information.....................................................................................106
FCC Compliance Statement................................................................................. 106
Industry Canada Statement................................................................................. 106
CAN ICES-3 (B)/NMB-3(B).................................................................................... 106
CE Conformity for European Countries ............................................................... 106
Declaration of RoHS2 Compliance....................................................................... 107
ENERGY STAR® statement................................................................................... 108
Indian Restriction of Hazardous Substances ....................................................... 108
Product Disposal at End of Product Life.............................................................. 108
Copyright Information ........................................................................................109
Customer Service ................................................................................................ 110
Limited Warranty ................................................................................................ 111
Mexico Limited Warranty.................................................................................... 114

10
Introducon
Package Contents
• HDMI cable (3.28 ft/1 m) • Quick Start Guide
• Power cable (5.9 ft/1.8 m) • RS-232 adapter
• Remote control • USB Type-C cable (3.28 ft /1 m)
• AAA battery x 2 • STND-056
• USB cable for touch (3.28 ft /1 m) • Compliance Statement
OK
Aspect
NOTE: The power cord and video cables included in your package may vary
depending on your country. Please contact your local reseller for more


11
Wall Mounng Specicaons (VESA)
NOTE: 

building materials, please contact your nearest dealer.
C
B
Model VESA Spec. (A x B) Standard Screw (C x D) Quanty
IFP4320 Series 400 x 400 mm M6 x 25 mm 4
NOTE: Do not use screws that are longer than the standard dimension, as they
may cause damage to the inside of the display.

12
Product Overview
Front Panel
Rear Panel
Control Panel

13
Control Panel
Number Descripon
1
• 
• Select the signal source.
• 
2
In the OSD Menu, press the keys to select an item.
3
4• Increase the volume level.
• In the OSD Menu, adjust the value of the selected item.
5• Decrease the volume level.
• In the OSD Menu, adjust the value of the selected item.
6• Enter the Main Menu.
• 
7• 
• 

14
I/O Panels
1
2
3
4
5
6
7
8
910 11 12 13

15
Number Port Descripon
1USB Type-C USB Type-C input; connect to a PC with USB Type-C
output.
2TOUCH
• Touch signal output to external PC.
• 
connected to the USB 3.0 port can directly be
used by the external PC.
3Audio Out Audio output to an external speaker/headset.
4PC Line In External computer audio input.
5VGA External computer video input.
6DVI DVI input; connect to a PC with DVI output.
7DisplayPort DisplayPort input; connect to a PC with DisplayPort
output.
8HDMI 
output, set-top box, or other video device.
9RS-232 Serial interface; used for mutual transfer of data
between devices.
10 LAN Standard RJ45 (10M/100M/1000M) Internet

11 USB 1 Connect USB devices such as hard disks, keyboard,
mouse, etc.
12 Smart USB
Connect USB devices such as hard disks, keyboard,

ViewBoard.
13 SPDIF 

16
Remote Control
Number Descripon
1
OK
Aspect
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
2Screen capture
3
4Back to the ViewBoard player Home
Screen
5Back/Return to the previous page
6Increase/Decrease the Volume
7Number Keypad
8
9
10

• Red: Play/Pause
• Green: Stop
• Yellow: Forwards
• Blue: Backwards
11 
12 
13 Freeze screen
14 Mute/Unmute
15 Increase/Decrease Brightness
16 Blank Screen
17 

17
Inserng Remote Control Baeries

1. Remove the cover on the rear of the remote control.
2. 

3. Replace the cover by aligning it with the slot on the remote control and snapping
the latch shut.
WARNING: 
type.
NOTE:
• It is recommended that you do not mix battery types.
• Always dispose of old batteries in an environmentally friendly way. Contact
your local government for more information on how to dispose of batteries
safely.

18
Remote Control Receiver Range

6 meters, 30°
control’s signal to the receiver.
6m
30° 30°
OK
Aspect

19
Using Gestures
Touch gestures allow the user to use pre-determined commands without using a
keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect

much more.
Select and Deselect an Object (Clicking)
Press and release the ViewBoard to


Display Menu Opons (Right-Clicking)
Press and hold the ViewBoard with your

mouse click.
Double-Clicking
Quickly press and release twice in the


2x

20
Moving an Object
Press and hold the object on the
ViewBoard and slowly drag it with your

Erasing Digital Ink

on the ViewBoard and move your hand
across the area which you wish to erase.